Hiring For BPO Non Voice Process

We have an opportunity in our Transformers division for Sales & Marketing role of Power Transformers division, detailed JD attached for your ready reference.

Our Product Range –

• Power Transformers up to 200 MVA and 400 kV

• Generator Transformers

• Unit Auxiliary Transformers

• Special Application Transformers

Qualification: Electrical Degree/ Diploma

Nature of Experience:

·        Front line experience in Sales & Marketing, preferably tendering oriented business

·        Preferable exposure in Power Transformers sales or similar Equipments

·        Exposure to EB’s, Utilities, Electrical & Project Consultants, EPC contractors/ Project Houses & Industrial customers

·        Technical orientation for selling capital goods products

·        Field experience & ability to travel extensively

Responsibilities:

·        Achieve sales targets as targeted plan

·        Achieve collection targets as per plan

·        Attend cold calls, generate leads as per sales plan and achieve and develop business opportunities from multiple channels

·        Build and maintain relationships with large customers in the region to facilitate deep understanding of their needs and direct swift resolution of any customer queries

·        Participate in negotiations with potential customers in terms of product specifications, payment terms and timelines

·        Ensure specifications of the customer are documented in the relevant formats and forwarded to the concerned department

·        Liaise with the Project Management Cell to ensure execution of orders in line with predefined timelines and criteria

·        Liaise with the customer on a regular basis and ensure changes in order specifications are communicated to the concerned department

·        All customer interaction activities to be properly logged and updated in appropriate systems

·        Provide timely response to the customer on any queries/issues raised by the client during finalization /execution/ post execution sales

·        Keep abreast with regional developments and provide data to the marketing team on potential opportunities for expansion / diversification into new markets / geographies

·        Provide inputs on market trends, competitor activities, customer feedback on products / services.

·        Distribute informative product catalogues to key decision makers in targeted companies

·        Conduct sales presentations to key decision makers in the SEBs and Industrial Groups for greater awareness of the productions and solutions being offered

·        Undertake pre-qualification work for the company products and services with all high volume customers and ensure successful completion

·        Support the Planning and Execution Department for the timely dispatch of the finished goods as per contractual terms and conditions

·        Ensure timely collections from customers by as per established controls and through regular follow ups with the customer

ROLE REQUIREMENTS:

• Experience of 5+ years working as a Quality Assurance Analyst
• Experience with test management tools such as Quality Centre, JIRA, ADO.
• Knowledge of automation tools like Selenium
• Knowledge of Non-Functional testing - Accessibility, Performance
• Educated to degree level, ideally in Computer Science
• ISEB certification in Testing (intermediate level) is advantageous
• Experience in participating in process change is advantageous
• Experience testing commercial websites in a creative and/or agency environment is advantageous
• Experience testing native iOS and Android applications is advantageous

QUALIFICATIONS & CHARACTERISTICS

• 5+ years’ industry experience.
• Analytic and positive mindset with a personable and professional approach.
• Sharp attention to detail and a passion for new technology.
• Professional written and verbal communication.

Designation: Game Designer

Department: Game Development Team

Location: Bangalore

Qualification: Any Graduate or Post Graduate

Experience: 3+ years of relevant experience in mobile game design, including at least one year on a game in live ops.

Responsibilities:

1. Experience building in-game content designed to appeal to a specific audience
2. Deep understanding of game currency and reward systems
3. Experience writing clear and concise specs, user flows, and feature documentation
4. Wide exposure to having played a variety of mobile and computer games
5. 300+ hours of obsessive gaming experience in the last 1 year.
6. Excellent written and verbal communication via phone, email and in-person meetings.
7. Strength in collaborating with cross-functional teams

Skills:

1. Proactivity - acts without being told; Brings new ideas in marketing.
2. Organization and Planning - schedule, budget, focus on key priorities. Highly process driven.
3. Handles pressure well - performs well under pressure; sets goals for self and product, and stays focused on the goals.
4. Team Player - Works well with cross-functional teams; overcomes obstacles by collaborating with others. Can inspire teams.
5. Analytical Skills - structure and process qualitative/quantitative data draw insights.
6. Attention to Detail - doesn’t let important details slip or derail projects.
7. Tech Skills - Strong technical background in game development
8. Creative- has the ability to think outside the box; willing to take calculated risks with innovative solution approaches
9. Decisive - ability to make informed decisions and stand by them

Salary: Upto 6LPA (Negotiable)

IMMEDIATE JOINING PREFERRED!

Designation: Asst. Manager / Manager - Email Marketing

Department: Affiliate Marketing Team

Location: Mumbai

Qualification: Any Graduate or Post Graduate

Experience: 5+ years of relevant experience in email marketing and marketing automation experience with expertise in database management concepts and best practices.

Responsibilities:

1. Responsible for email marketing program development and execution, including segmentation, testing, and deployment, and continually evaluate these for improvements
2. Design, assemble and create overall email marketing campaigns.
3. Ensure messages are sent in proper form and template. Proofread emails for clarity, grammar, and spelling. Include specific graphics, incentives, and detailed descriptions.
4. Develop a personalization strategy.
5. Ensuring design and layouts of emails are optimized, user and mobile-friendly
6. Create database of emails for lead generation.
7. Purge non-deliverable email addresses and opt-outs.
8. Include persuasive call-to-actions in advertisements and promotions.
9. Understand and evaluate campaign metrics and distribute campaign performance to the marketing team.
10. Work with management to define KPIs, create reporting and analyze campaign performance.
11. Create recommendations to improve campaigns continuously.
12. Manage marketing automation efforts and processes, proactively researching and implementing the latest best practices, strategies, and industry standards
13. Plan and perform A/B testing to define and execute enhancements to productivity, conversion rates, programs/campaign ROI, and sales growth
14. Support essential marketing operations initiatives in Mailmodo, Hubspot, and Salesforce such as managing the lead lifecycle, lead scoring, lead nurturing, segmentation, and data cleansing

Profile Brief:

1. Strong working knowledge of email marketing tools like Mailmodo, Hubspot, Salesforce.com
2. Must have superior communication skills, both written and verbal.
3. Must be highly organized and self-motivated with a sense of urgency.
4. Strong independent project management skills.
5. Capable of handling multiple tasks with competing priorities under minimal supervision.
6. Able to think critically and exercise independent judgment and discretion.
7. Excellent attention to detail

Salary: Upto 6LPA (Negotiable)

IMMEDIATE JOINING PREFERRED!

• Build large scale enterprise applications.
• Responsible for providing deep technical expertise in designing and delivering end to end high performance, scalable & flexible solutions using Java and Open Stack technologies including Mobility/Responsive Web apps, APIs, application & data Integration, scalable databases, DevOps, Cloud Computing.
• He/ She would be also responsible to experiment, explore and demonstrate application of new technologies by means of conducting quick prototypes to solve business problems. Work with the direction from Solution Architect/ Enterprise Architect and co-create solutions with rest of the IT delivery teams

Securities:

1. Should have Knowledge in T24
2. Should be having good knowledge in Investment Products like, Equities, Bonds, Derivatives, Structured Products etc.
3. Also should be well versed with processes like Corporate Actions, Mandate Management, Portfolios, Positions etc

Finance:

1. Should have FI module knowledge of T24
2. Should be having a very good knowledge on processes like IFRS, US GAAP, Year End Process, Accrual Bookings, Yearend process etc.
3. Should have good knowledge in configuring Reports, Products etc.

TPH:

1. Should have good knowledge on various payment systems like CHAPS, BACs etc
2. Should have good knowledge on T24 configurations for TPH
3. Should be well versed with the T24 TPH integration with other T24 modules
4. Should be well versed with various SWIFT messages
5. Should have development experience (for Developer profiles)

Tax & Regulatory Compliance

1. Should have basic knowledge of T24 Modules
2. Should have worked in European Regulatory space with Investment perspective
3. Should have good knowledge of WHT, Corporate tax etc with respect to Investment portfolios

Responsibilities of the PHP Developer Role:

• Proficient in Laravel or other similar framework
• Knowledge of web technologies including HTML, CSS, Javascript, AJAX etc.
• Knowledge of relational databases, version control tools and of developing web services.
• A senior member of a team responsible for the development of the back office system.
• Write code to a high standard, in a timely and scalable way.
• Ensure that code is well structured and documented in best practice.
• Assist in writing development specs to enhance the system and to allow for more efficient work practices.
• Troubleshoot, test and maintain the core product software and databases to ensure strong optimization and functionality
• Create a test environment and roll out rigorous user testing practices.
• Assist senior management in evaluating and prioritizing system enhancements.