Hiring For BPO Non Voice Process

🔴 Job Title: Sr Executive -Domestic Holidays (Sales)

📍 Location: Noida

💼 Job Type: Full-time

⏳ Experience: 3–8 Years

⚡ Immediate Joiners Preferred

🔴 6 Days Working, Day shift

🌟 About the Role

We are looking for a B2C Domestic Holiday Packages seller who is passionate about travel and sales, and can help customers plan seamless domestic travel experiences.

🔑 Key Responsibilities

▪️ Sell domestic holiday packages based on customer needs and budget

▪️ Guide clients on destinations, itineraries, hotels, and activities

▪️ Handle end-to-end bookings (flights, hotels, tours, etc.)

▪️ Build and maintain strong customer relationships

▪️ Resolve queries and ensure a great customer experience

▪️ Achieve monthly sales targets

▪️ Upsell add-ons like travel insurance and upgrades

✅ Requirements/

▪️ 3–8 years of experience inselling Holiday Packages

▪️Should have strong destination knowledge

▪️ Strong communication and interpersonal skills

▪️ Sales-driven mindset with customer-first approach

▪️ Ability to recommend customized travel solutions

Job Summary: 

We are looking for a highly driven QA Lead (Manual Testing) with 4 to 5 years of experience who can own end to end QA for projects. 

The ideal candidate should be a strong manual tester with excellent communication skills, capable of collaborating with cross-functional teams and ensuring high-quality product delivery. 

Key Responsibilities:

● Take end-to-end ownership of QA activities for assigned projects  

● Understand business requirements and translate them into test scenarios and test cases 

● Prepare test plans, test strategies, and effort estimations 

● Design and execute manual test cases covering functional and non-functional requirements  

● Perform functional, regression, integration, and system testing 

● Identify, log, track, and verify defects; ensure timely closure with development teams  

● Manage and execute testing using test case management tools 

● Collaborate closely with developers, product managers, and stakeholders  

● Communicate test progress, risks, and quality metrics clearly to leadership  

● Drive release readiness and support production deployments 

● Maintain and update test documentation, test cases, and reports 

● Mentor junior QA members and provide guidance when required  

● Suggest and implement process improvements in testing practices

Required Skills: 

● Strong hands on experience in Manual Testing (Web/Application) 

● Solid understanding of STLC & SDLC 

● Experience in test planning and estimation techniques 

● Expertise in writing detailed test cases, scenarios, and bug reports 

● Hands on  experience with defect tracking & project management tools (JIRA mandatory) 

● Experience with test case management tools (TestRail, Zephyr, etc.) 

● Excellent communication and stakeholder management skills 

● Strong analytical and problem-solving abilities  

● Experience working in Agile/Scrum environments 

● Ability to drive QA activities for a project independently   

What We’re Looking For: 

● Strong ownership mindset with attention to detail  

● Excellent verbal and written communication (must-have) 

● Ability to handle multiple stakeholders and deadlines 

● Self-driven and proactive in identifying risks and issues 

Overview

We are looking for a highly skilled Lead Data Engineer with strong expertise in Data Warehousing & Analytics to join our team. The ideal candidate will have extensive experience in designing and managing data solutions, advanced SQL proficiency, and hands-on expertise in Python & POWER BI .

Skills : Python, Databricks, SQL

Key Responsibilities:

• Design, develop, and maintain scalable data warehouse solutions.
• Write and optimize complex SQL queries for data extraction, transformation, and reporting.
• Develop and automate data pipelines using Python.
• Work with AWS cloud services for data storage, processing, and analytics.
• Collaborate with cross-functional teams to provide data-driven insights and solutions.
• Ensure data integrity, security, and performance optimization.

Required Skills & Experience:

• Must have a minimum of 6-10 years of experience in Data Warehousing & Analytics.
• Must have strong experience in Databricks
• Strong proficiency in writing complex SQL queries with deep understanding of query optimization, stored procedures, and indexing.
• Hands-on experience with Python for data processing and automation.
• Experience working with AWS cloud services.
• Hands-on experience with reporting tools like Power BI or Tableau.
• Ability to work independently and collaborate with teams across different time zones.

• Develop software solutions by studying information needs; conferring with users; studying systems flow, data usage and work processes; investigating problem areas; following the software development lifecycle
• Determine operational feasibility by evaluating analysis, problem definition, requirements, solution development and proposed solutions
• Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code
• Prepare and install solutions by determining and designing system specifications, standards and programming
• Improve operations by conducting systems analysis; recommending changes in policies and procedures
• Protect operations by keeping information confidential
• Provide information by collecting, analyzing, and summarizing development and service issues
• Accomplish engineering and organization mission by completing related results as needed
• First and foremost, developing software our users need
• Mentor junior and mid-level engineers
• Collaborate with team to brainstorm and create new products
• Grow engineering teams by interviewing, recruiting, and hiring
• Make informed decisions quickly and taking ownership of services and applications at scale
• Work collaboratively with others to achieve goals
• Be a persistent, creative problem ­solver
• Remain cool and effective in a crisis
• Stay on the leading edge of development practices
• Passionate about great technologies, especially open source
• Understand business needs and know how to create the tools to manage them

• Develop, implement, and maintain applications developed around the Shopify/Shopify Plus platform.
• Knowledge of Ajax, Liquid, HTML, CSS, JS, JQuery is mandatory requirements.
• Knowledge for Wordpress Theme customization, Plugins installation.
• Answer various questions from our clients and attend the solution delivery meetings with the team.
• Contribute to quality control activities with the team.
• Take part in the improvement of standards within the Shopify practice.
• Creative and open to new ideas.
• Adaptable and willing to learn new techniques.

Job description

• Responsible for Installation and Troubleshooting Operating System, Laptops, Desktops, Printer, Networking Device, Internet, Remote Desktop and all types of applications, drivers, and necessary updates.
• Responsible for Installation, Maintenance & Troubleshooting of Desktops, Laptop, and their operating system.
• Hands-on experience with Windows 10/11 operating system environments
• Use all means possible to assist users including by phone, via email, in-person, MS Teams or using remote support tools.
• Ability to perform remote troubleshooting and provide clear instructions.
• Knowledge of office 365, MS team, One Drive and SharePoint and anti-virus programs
• Excellent problem-solving and multitasking skills
• Address user tickets regarding hardware, software, and networking L1, etc.
• Manage and maintain IT asset inventory and documentation.

Desired Skills and Experience -

• Strong knowledge of Microsoft Windows desktop operating systems.
• Strong diagnostic/ troubleshooting skills, must have an innate curiosity and interest in IT
• Strong knowledge of the Microsoft Office suite.
• Working knowledge of TCP/IP protocol stack, and Wi-Fi.
• Working knowledge of supporting pcs in a domain environment.
• Working knowledge of Office 365 cloud application suite
• Working knowledge of desktop imaging, application deployment, and hard drive encryption

Title:                            Test Automation Engineer (Senior)

Type:                            Permanent

Region:                      India (Mumbai)

Location: Hybrid

About the Role:

Join our dynamic QA Automation Team and take your career to the next level! We are looking for Senior Level Automation Engineers to join our team and grow with us long term. You will have the opportunity to work with cutting-edge technologies and bring your expertise in using Bash, JavaScript, testing APIs, web services, and webpages, Cloud (Azure, AWS, GCP. This is a hybrid role, meaning you will need to spend 1-2 days in the office each week.

Responsibilities:

·       Develop and execute automation scripts using open-source tools

·       Identify, record, document thoroughly and track bugs

·       Perform thorough regression testing when bugs are resolved

·       Monitor debugging process results

·       Track quality assurance metrics, like defect densities and open defect counts

·       Create detailed, comprehensive, and well-structured test plans and test cases

·       Estimate, prioritize, plan, and execute testing activities

·       Stay up to date with new testing tools and test strategies

Required Experience:

·       At least 5 years’ experience in test automation for Senior Level.

·       Proven work experience in web-based and/or mobile based quality assurance best practices

·       Strong knowledge of software QA methodologies and processes

·       Strong experience with automated testing tools (e.g., JMeter, Selenium)

·       Scripting experience using Bash, JavaScript or NodeJS

·       Experience in testing APIs, webservices, and webpages

·       Experience in writing clear, concise, and comprehensive test plans and test cases.

·       Experience in working in an Agile/Scrum development process

·       Knowledge of Continuous Integration and Continuous build

·       Experience working with Cloud (Azure, AWS, GCP)

·       Advanced experience in defect management and prioritization

·       Excellent analytical skills, with demonstrable experience driving issues to resolution

·       A good eye for identifying opportunities to add greater value and accuracy to our current testing processes

·       Experience with High Traffic Public Web Sites, security testing, scalability, and performance challenges of server-side code, knowledge of Kubernetes, Docker, or any container orchestration

About Ovyo

Ovyo works globally with companies in the TV, Media & Networks industries including household content brands and operators. Our people provide consulting services to build the platforms, test the apps, and drive the programmes that shape the way the world watches video and connects. Our management team is in the UK, and we have technical, and operations teams based in India, South Africa, Europe, and the Americas.

Job Specification: (Education, training and experience)
• Bachelor's degree in Business, Engineering, Statistics, Computer Science, Mathematics,
or related field
• 2-4 years of experience with MVC, Entity Framework, JSON and responsive design
using Bootstrap
• 2-4 years of experience with Transact SQL with working knowledge of SQL Server
development
• 2+ years of experience with REST Services
• Develop mobile application using Xamarin, and Xamarin Forms
• 2+ years of experience with JavaScript, jQuery, Angular or other similar technologies
Experience with Azure PaaS is a plus
• Experience with unit testing (nUnit) is a plus
• Basic knowledge of Azure DevOps and Git Repos
• Experience working within Agile/SCRUM methodologies a plus
Competencies / Skills:
• 2-4 years overall IT/Software development experience
• 2+ years of full Software Development Life Cycle (SDLC) experience
• Minimum 2 years of recent experience programming C#, ASP.NET, Xamarin, and a
working knowledge of Visual Studio 2019/2022 IDE
• Strong results orientation: ability to set/hit timelines and work within a global, team
environment
• Strong analytical and problem-solving abilities
• Excellent verbal and written communication skills

Write for brand’s social media advertising campaigns.

Formulating high-quality still and visual content for each social media

campaign.

Building a social media presence by maintaining a solid online presence by

having a strong social media strategy and planning.

Monitoring the company's brand on social media.

Building brand awareness by engaging relevant influencers.

Managing our online communities to ensure respectful and appropriate

engagement.

Responding to comments on each of our accounts.

Overseeing customer service provided via social media.

Analyzing data to determine whether social media campaigns have achieved

their objectives.