Hiring For BPO Non Voice Process

Job Title: AIML Engineer

Location: Hyderabad

Experience: 1+ year

Role Overview:

 We are looking for a passionate and skilled AI/ML Engineer to join our dynamic team. In this role, you will play a key part in designing and implementing intelligent systems, including the development of a cutting-edge Sales Supervisor Agent. You will work on projects involving Generative AI, Voice AI, sales performance analysis, and recommendation systems that drive automation and strategic decision-making in sales operations.

Key Responsibilities

1. AI/ML System Development

• Design, train, and deploy AI/ML models to identify patterns in sales behavior and trends.
• Develop intelligent recommendation engines to optimize sales strategies.
• Build real-time dashboards for sales performance monitoring and actionable insights.
• Integrate APIs for seamless interaction with internal and external systems.

2. Programming & Development

• Develop and deploy AI/ML models using Python.
• Work with PyTorch or TensorFlow for deep learning applications.
• Build and maintain backend services using FastAPI or Flask.
• Follow collaborative workflows using Git for version control and team development.

3. AI/ML Expertise

• Apply foundational knowledge of LLMs, Transformers, and Retrieval-Augmented Generation (RAG).
• Use NLP techniques to extract and understand customer insights.
• Manage the end-to-end ML lifecycle, including data preprocessing, model training, hyperparameter tuning, and production deployment.

4. Generative AI & Voice AI

• Experiment with Generative AI models (e.g., GPT, Claude) for tasks such as content creation, email generation, and chat-based assistance.
• Build and integrate AI Voice solutions like speech-to-text, call summarization, and conversational agents using tools such as Whisper, ElevenLabs, or Dialogflow.
• Integrate GenAI and Voice AI capabilities into the Sales Supervisor Agent for automation and decision support.

5. Data Engineering & Analysis

• Write efficient SQL queries for data extraction and transformation.
• Use libraries like Pandas and NumPy for data preprocessing and analysis.
• Create meaningful visualizations to deliver actionable insights.

Preferred Skills

• Hands-on experience in applied ML or pattern recognition projects.
• Knowledge of time series analysis and forecasting techniques.
• Familiarity with vector databases such as Faiss or Pinecone.
• Experience with RESTful APIs and cloud platforms (AWS, Azure).
• Exposure to modern AI dev tools like Cursor AI, Claude Code, Copilot, Gemini, Grok.AI, or Codegiantio.

Qualifications

• B.Tech/B.E. in Computer Science, Data Science, or related fields.
• Strong foundation in AI/ML, data structures, and algorithms.
• 1–3 years of relevant experience in AI/ML engineering or applied machine learning.

Key Personal Attributes

• Strong analytical and problem-solving mindset.
• Quick learner with a passion for emerging AI technologies.
• Effective communicator and collaborative team player.
• Proactive and self-driven approach to work.

About WINIT

WINIT is a market leader in Mobile Sales Force Automation (mSFA) with over 25 years of industry expertise. We enable 600+ enterprises globally to enhance sales performance through automation, AI/ML, and real-time insights. Our next-gen AI-powered platform drives intelligent decision-making, optimized logistics, and compliance tracking. With continuous innovation and 24x7 global support, WINIT is shaping the future of sales using AI, GenAI, and Voice AI technologies.

Job Description:

Job Description: We seek an energetic Search Engine Optimization (SEO) Specialist to join our internet marketing team. You will be responsible for working with our clients to improve their organic search results, manage SEO campaigns, identify areas of opportunity, and attempt to improve the client's site rankings in major search engines. The ideal candidate is a problem solver with solid SEO fundamentals and a demonstrated record of SEO success. This position is for someone who can wear many hats, is passionate about all things related to content marketing and SEO, and cares for their team and our clients.

Job Title: Sr. Manager- Corporates

Location: Mumbai

Reports To: Sales Director

Job Summary:

This person will be responsible for identifying and securing business opportunities with top emerging companies and fetching business from mid-sized agencies by building its network. The role demands a highly connected individual who can leverage their strong network from the past to drive business growth.

Responsibilities:

• Client Acquisition by Lead Generation & Appointment Conversion:

o Leverage your strong industry network to identify and target potential clients

o Convert the meetings provided by Appointment Teams with decision-makers at top companies and mid-sized agencies to close the order and achieve the targets

o Actively pursue new business opportunities by presenting tailored media solutions that align with the client's marketing objectives.

• Client Transition & Engagement:

o Ensure a seamless transition from the initial meeting to ongoing client engagement, maintaining regular communication to foster strong, lasting relationships.

o Stay updated and have a deep understanding of market trends, competitor offerings, and client needs to continually refine your approach to client engagement.

o Position yourself as a trusted advisor by providing valuable insights and solutions that address the specific needs of each client. 

• Work closely with the Appointment Team, Data Mining Team, and other internal stakeholders to ensure a coordinated approach to client acquisition.

Skills, Qualifications & Exp:

• Education: Bachelor’s/ Master’s degree in Business, Marketing, or a related field. MBA preferred.

• 7-10 years of experience in business development, with a focus on media, TV, radio, or news sectors.

• Extensive network of contacts in the industry, with a proven ability to bring in new clients quickly.

• Strong negotiation, presentation, and communication skills.

• Ability to manage multiple accounts and drive revenue in a fast-paced environment.

What defines us:

The Organization was incorporated in 2018 and is led by IIM alumni. Despite being a Small team, the company is rapidly growing with each member contributing like an Entrepreneur to the company’s Success. The Organization operates through three main verticals:-

Digital Out Of Home (DOOH) Media – This segment focuses on sales of Contemporary Media Inventory such as Digital Screens installed in Malls, Airports, Café’s. Screenox holds exclusive rights for Media in over 20 Leading Malls in India, 6 Airports and Café Coffee Day Locations.

Content – The company specializes in creating Digital content tailored to various client needs. This includes TV commercials, Corporate Films, Short Story Films for Brands, and other contemporary digital content.

Digitech – This vertical is dedicated to Trading of Digital Screens and Digital Signages for Clients across various sectors, including retail and hospitality.

Job Description:

Look for candidates who are preferably immediate joiners and have stability in career

Skills - DS Algorithms, Oops Concept,

Job Brief-

·       Understand product requirements and come up with solution approaches

·       Build and enhance large scale domain centric applications

·       Deploy high quality deliverables into production adhering to the security, compliance and SDLC guidelines

Job Description

• Build pixel-perfect, buttery smooth UIs
• Leverage native APIs for deep integrations
• Diagnose and fix bugs and performance bottlenecks for performance that feels native.
• Maintain code and write automated tests to ensure the product is of the highest quality

Requirements

• 2+ years of relevant industry experience in React Native
• A deep understanding of JavaScript
• Familiarity with video recording, playback, and uploading libraries
• Experience with Native Android app deployment
• Familiarity with modern front-end build pipelines and tools
• Familiarity with RESTful APIs
• Familiarity with code versioning tools (such as Git)

• Designing and implementing the overall recruiting strategy.
• Interacting with stakeholders and clients for understanding requirements, drafting JDs, interviews and negotiating results (where necessary).
• Sourcing and attracting candidates by using databases, social media etc.
• Conducting interviews and filtering candidates for open positions.
• Negotiating salaries and joining dates.
• Onboarding.

• Total of 2 to 8 years experience as a Sails.js/Node.js developer

Job Requirements/Responsibilities :

- Participate as a team member in all phases of software development lifecycle.

- Coordinating with the team on individual responsibilities and roadblocks.

- Perform design, development and testing on individual tasks

- Managing initiatives on UI/UX work

- Transparently share the challenges & feedback.

- Participate in integrated testing of product/ package.

- Designing a modern highly responsive web-based enterprise application component user interface.

- Building reusable components and front-end libraries for future use.

- Translating designs and wireframes into high-quality code.

- Learn and understand user interactions.

- Optimizing components for maximum performance across a vast array of web-capable devices and browsers

- Coordinating with various teams working on distinct layers.

- Providing technical assistance to the other teammates.

- Keep compliance with Quality Systems and Procedure