Business Process Outsourcing (BPO) Jobs in Pune

Explore top Business Process Outsourcing (BPO) Job opportunities in Pune from Top Companies & Startups. All jobs are added by verified employees who can be contacted directly below.
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at Crelio Health

1 video
8 recruiters
DP
Posted by Amisha Tank
Pune
1 - 4 yrs
₹1L - ₹3L / yr
Customer Service
Customer Support
Business Process Outsourcing (BPO)
Communication Skills
Effective communication
+1 more
  • Location(s): Pune
  • Job Role: Customer Support Executive 

 

Responsibilities

  • Interact with users through a series of actions and answer all queries, and resolve issues via chat.
  • Maintain and update records for daily queries and escalation.
  • Support the roll-out of new application features.
  • Troubleshoot systems, and network problems, diagnosing and solving software issues at users' end.
  • Escalate problems that cannot be fixed at tier-one support and update users on the status of problems.
  • Assist with high-severity requests or issue escalations as needed.

Requirements

  • Must be a graduate in any stream. 
  • Effective written and spoken English communication skills.
  • Must be Articulate and Spontaneous in Active conversations to handle tough situations.
  • Ability to recognise the sensitive nature of issues and maintain confidentiality.
  • Should be swift in typing speed and grammatically conscious with formal mannerisms in written formats of communication.
  • The willingness and curiosity to learn new environments and develop new skills.
  • A high degree of intensity, follow-through, and collegiality.
  • Strong attention to detail with an ability to organize, prioritize and manage multiple tasks in a timely manner.
  • Ability to thrive in high-demand, high-pressure situations.
  • Should be flexible in working on the US- Time Zone

 

About CrelioHealth:
CrelioHealth (formerly LiveHealth) is an IT product company in the Health care domain. We are an almost decade-old IT product organisation.
We are a flourishing, Open & Flexi culture organisation with a youthful team.
We are a group of young enthusiasts who are passionate about building the best line of products in healthcare diagnostics. Our product is LIMS & CRM used for Pathology Labs & Hospitals.

Our Product -

  1. CrelioHealth LIMS - Web-based LIMS (Laboratory Information Management System) and RIS (Radiology Information System) solution for automating your processes & managing the business better
  2. CrelioHealth CRM- Patient booking and engagement tool to take patient experience to the next level.
  3. CrelioHealth Inventory - Online platform to manage your lab inventory, stock, and purchases

 

Org link -  https://creliohealth.in/

 

We are voted as the #14 rank in G2’s List of Best Software Sellers for 2021.CrelioHealth (formerly LiveHealth) is a cloud-based LIS and RIS solution that enables Laboratory staff, doctors, and patients to easily access and manage medical information using the same platform. Find out more at  https://creliohealth.com/  or get updates on  https://blog.creliohealth.in CrelioHealth for Diagnostics

Blog - CrelioHealth for Diagnostics

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at Capgemini

14 recruiters
Agency job
via Nu-Pie by Sanjay Biswakarma
Remote, Bengaluru (Bangalore), Pune
5 - 8 yrs
₹5L - ₹18L / yr
OTM
Oracle transportation management
Systems Development Life Cycle (SDLC)
SQL
XML
+3 more

Below is the JD  for OTM

  • Total  5 plus years of  OTM experience;
  • At least 2 Full life cycle implementations
  • Advanced SQL knowledge required in addition to XML/ XSL.
  • Strong functional system configuration skills are required with core OTM functionality  in the modules including Order Management,shipment planning and execution, freight settlement and Business process automation

 

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Pune
0 - 3 yrs
₹1L - ₹3L / yr
Customer Support
Business Process Outsourcing (BPO)
Communication Skills
Will be doing International calling. Easy process. Medical KYC Process. Night Shifts. Free Food Free Cab within range. FIXED SATURDAY AND SUNDAY WEEK OFF and the Fixed shift is also available. We are looking for immediate joining.
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DP
Posted by Khushboo Shinagare
Pune
1 - 2 yrs
₹2L - ₹2L / yr
English Proficiency
Business Process Outsourcing (BPO)
Sales
Tech Support
Tropicool is a car electronics & accessories manufacturer since 2002. India's top 20 companies in car accessories. Tropicool develops products for automobile manufacturers like Tata, Mahindra, Volvo, Ashok Leyland, etc. Customer Support & Sales Coordinator responsible for handling Tropicool's customer support calls and responding to customer complaints , sales requests, etc. Involves registering customer complaint, coordinating with Service Centres to resolve the issue and communicating with customer by Email. Good Understanding and getting trained on Company's products, answer customer queries, send quotations, proforma invoices etc. Assisting the Sales team with Pre-sales activities. Timing: 9.30am -6.30pm, no late shifts.
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at Dhanush Tech

1 recruiter
DP
Posted by Nishant Chhabria
Pune
1 - 7 yrs
₹2L - ₹4L / yr
Tech Support
Communication Skills
Telesales
Business Process Outsourcing (BPO)
JOB DESCRIPTION TECHNICAL ASSOCIATE 1. Work with International Clients (US UK AUS). 2. Sales and Delivery of Technical Service and Support for APPLE(iOS, MAC) 3. Troubleshoot and resolve client tech issues related to MAC Deskstop, ipad, iPhones 4. Fixation of Virus & Malware Intrusion Etc. 5. Well known company in delivering outstanding customer by performing accurate and timely technical troubleshooting to resolve issues. 6. Microsoft certified JOB SPECIFICATION: 1. Fluent English Communication Skills. 2. Undergraduate / Graduate 3. Attention to detail. OFFERING: SALARY + INCENTIVES (BEST IN TRICITY) + CAB FACILITY + ONE MEAL KEY ACTIVITIES: 1. Provide Technical Support to International Customers through REMOTE. 2. Providing Technical Support related to any of the Product lines like computers, laptops, Operating system (Windows, iOS, Android), browser, email, chat , anti-virus, firewall, router, printer, scanner, computer hardware etc.
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