Openings For Freshers in BPO Non Voice

Hummingbird is an Adobe Commerce (Magento) Solution Partner. We design, build, and maintain world-class e-commerce solutions for businesses worldwide. Our expertise in Adobe Commerce (Magento) helps enterprises scale their online presence with secure, high-performing, and innovative digital commerce platforms.

We are looking for a Marketing Lead / Manager who will play a key role in defining and executing our e-commerce marketing strategy. This role requires a balance of creativity, analytical thinking, and executional excellence to drive brand growth, lead generation, and customer engagement.

Key Responsibilities

• Lead the development and execution of multi-channel marketing campaigns (digital, social, SEO, email, events, and partner-driven).

• Create and oversee marketing collateral, including case studies, whitepapers, brochures, video content, and presentations.

• Work closely with external marketing agencies, consultants, and creative partners to drive campaigns and branding initiatives.

• Plan and manage partner marketing, webinars, industry events, and collaborations to boost visibility and engagement.

• Support the sales and presales team with tailored proposals, presentations, and solution-driven content.

• Collect customer and market insights to refine targeting, improve conversion funnels, and generate high-quality leads.

• Track, measure, and report on the performance of marketing programs, optimising for ROI.

• Drive SEO and branding initiatives to strengthen our online presence and thought leadership.

• Ensure effective project management, tracking, and communication across multiple stakeholders and campaigns.

Qualifications

• Bachelor’s degree in Marketing, Business, or related field (MBA preferred).

• 4–10 years of experience in B2B/B2C marketing for e-commerce software, SaaS, or IT services.

• Strong expertise in digital marketing, SEO/SEM, branding, and campaign execution.

• Experience working with external agencies and consultants.

• Proven ability to manage multiple projects with excellent organisational and communication skills.

• Strong analytical skills to evaluate campaign performance and take data-driven decisions.

• Creative thinker with experience in event planning, partner collaboration, and brand building.

We are seeking a dynamic and experienced Business Solutions Manager to lead our customers across

the globe in the telecom industry. The ideal candidate will play a key role in driving business growth by

providing strategic solutions to clients, overseeing technical pre-sales activities, and ensuring effective

collaboration between sales and technical teams.

Major Areas of Responsibilities

• Determines customers’ products needs and desires by market research. Well versed

with defining Product Definition Documents

• Recommends the nature and scope of present and future product lines by reviewing

product specifications and requirements; appraising new product ideas and/or product

• Assesses market competition by comparing the company’s product to competitors’

products

• Provides source data for product line communications by defining product marketing

communication objectives

• To increase market share, work closely with sales team to develop product sales

strategies.

• Provides information to management by preparing short-term and long-term product

sales forecasts and special reports and analyses; answering questions and requests

• Help sales to close deal by providing solution based on company’s product offering

• Brings new products to market by analyzing proposed product requirements and

product development programs; preparing return-on-investment analyses; establishing

time schedules with Technology team

• Determines product pricing by utilizing market research data; reviewing production and

sales costs; anticipating volume; costing special and customized orders

• Maintain and Upgrade professional and technical knowledge

• Contributes to team effort by accomplishing related results as needed.

• Some technical knowledge is preferable in the Mobile domain.

Qualification:

 Bachelor’s Degree or Higher

 In-depth understanding of telecommunications products, services, and solutions.

 Familiarity with network architecture, mobile technologies, and emerging telecom

trends.

 Certifications

 Proven track record in pre-sales activities, including solution design, proposal

development, and client presentations.

 Ability to translate technical features into business benefits for clients.

 Experience in leading and managing a pre-sales team.

 Strong leadership and team collaboration skills.

 5+ years of experience in RFP management.

Knowledge & Skills required:

 Technical Aptitude

 Communications & Interpersonal Skills

 Sales Acumen

 Presentation Skills

 Analytical and Problem-Solving Skills

 Team Collaboration

 Negotiation and Contract Management

 Innovation & Strategic Thinking

 Product Knowledge

 Market Awareness

 Understanding of Business Process

 Tech-Savviness - Eg - CRM's, Tools

About the role

Media Planning Executives are responsible for analyzing data, thinking creatively and dreaming up innovative strategies to make sure marketing campaigns reach the right target audience in the most effective way possible. Armed with this critical analysis, media planning executives devise, propose, or recommend strategies for using certain media effectively to attract and retain customers, increase brand recognition, and maintain customer satisfaction and loyalty.

Some of the things we’d like you to do:


● Creation of tactical plan presentation and supporting media plan templates
● Creation of campaign analysis plan 
● Oversee the successful launch of campaigns 
● Maintain accuracy and timely updates of deliverable tracking documents for team
● Collate commentary on media performance and conduct first review on quality
● Adherence to team quality standard for reporting template and delivery
● Keep consistent track of campaign performance and target (monthly) across all channels, flagging needs for intervention
● Use understanding of campaign and marketplace to contribute ideas for campaign experiments and also prioritize experiments
● Manage accurate forecasts, media plans, and all key media planning documentation

A bit about yourself:

● At least 2-3 years of experience in Tradional media advertising
● Working knowledge and effective vocabulary across Offline & Online 
● Experience with Media Research Tools (Comscore, GWI, TGI)
● Strong organizational skills with a keen ability to prioritize and multitask.
● Proven problem solving skills and ability to think outside of the box
● Ability to work independently and collaborate in a team environment
● Detail oriented and responsive, deadline-driven with strong reasoning skills

• Contributing to the backend of the product development.
• Maintaining these applications for accuracy and high availability.
• Contributing to and enforcing great coding practices through code reviews.
• Sharing knowledge with your colleagues during regular knowledge Sharing sessions.
• Collaborate across functions and own the planning, estimation and execution for parts of the product.
• Continuously identify opportunities to improve system designs, architecture and implementation standards.

• Experience of architecting and building products/business critical backend applications using Ruby on Rails.
• Experience with relational databases like Postgres or MySQL.
• Experience of deploying and maintaining web applications.
• Exposure to cloud infrastructure like AWS, GCP etc.
• Familiarity with REST APIs and stress testing tools.
• Good communication skills.

• As a Manager- Business Analysis- you would be working on key problem statements to achieve given business objectives.
• As a Manager- Analyst, you will build the framework for the company’s top metrics related to sales, conversion funnels, inventory related, customer experience metrics and other input/output parameters, seller/ brand-related metrics to monitor business performance.
• Work with internal clients and provide timely solutions to both new initiatives and business as usual requests.
• Ability to conceptualize the best metrics for various problem statements to help business stakeholders achieve their objectives.

Must Haves:

• 2 to 4 years of experience in analytics.
• Should be great at SQL and Excel.
• Should be conversant with R or Python.
• Should have experience in analytics tools such as Tableau, QlikSense, PowerBI, Periscope.
• A First-principles thinker Has the ability to get to the root of problems and come up with logical, practical, and effective solutions.
• Excellent communication skills: written and verbal.

Nice To Have:

• Prior experience in the e-commerce industry.
• Experience in modeling and ML for various e-commerce use cases such as building recommendation models.
• A good understanding of databases and servers.

Key Competencies:

• Business Acumen
• Organizational collaboration
• Learning Agility
• Drive for results
• Execution excellence

We are looking for a skilled react.js developer to join our front-end development team. In this role, you will be responsible for developing and implementing user interface components using React.js concepts and workflows such as Redux, Flux, and Webpack. You will also be responsible for profiling and improving front-end performance and documenting our front-end codebase.

• Meeting with the development team to discuss user interface ideas and applications.
• Reviewing application requirements and interface designs.
• Identifying web-based user interactions.
• Developing and implementing highly responsive user interface components using react concepts.
• Writing application interface codes using JavaScript following react.js workflows.
• Troubleshooting interface software and debugging application codes.
• Developing and implementing front-end architecture to support user interface concepts.
• Monitoring and improving front-end performance.
• Documenting application changes and developing updates.

• Bachelor’s degree in computer science, information technology, or a similar field.
• Previous experience working as a react.js developer.
• In-depth knowledge of JavaScript, CSS, HTML, and front-end languages.
• Knowledge of REACT tools including React.js, Webpack, Enzyme, Redux, and Flux.
• Experience with user interface design.
• Experience with browser-based debugging and performance testing software.
• Excellent troubleshooting skills.
• Good project management skills.

Responsibilities-

• Developing new user-facing features using React.js, HTML5, CSS3
• Building reusable components and front-end libraries for future use
• Translating designs and wireframes into high quality code
• Optimizing components for maximum performance across a vast array of web-capable devices and browsers

skills-

• Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
• Good understanding of HTML5, CSS3 concepts
• Thorough understanding of React.js and its core principles
• Experience with popular React.js workflows (such as Flux or Redux)
• Familiarity with newer specifications of EcmaScript
• Experience with data structure libraries (e.g., Immutable.js)
• Familiarity with RESTful APIs
• Knowledge of modern authorization mechanisms, such as JSON Web Token
• Familiarity with modern front-end build pipelines and tools
• Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
• Ability to understand business requirements and translate them into technical requirements.