
Hiring for BPO Industries:
Position - Customer Service
Experience - 0-2 years
Salary - 10000-15000 Rs per month.
Shift - Rotational
Communication - Excellent in hindi and English(Mendatory)
Location- Gurgaon/Bangalore

Similar jobs
As a C++ developer working in front office electronic trading, your role involves developing and maintaining software solutions for trading systems used in financial markets. Here are some key aspects of your responsibilities:
C++ Programming: Mastery of the C++ programming language is essential, as most trading systems are built using C++ due to its performance and efficiency.
Electronic Trading Systems: You'll work with electronic trading systems that execute trades automatically based on predefined algorithms or user instructions. Understanding order execution, order management, and market data processing is crucial.
Multithreading: Multithreading is vital in electronic trading systems to handle concurrent tasks efficiently. You'll need to design, implement, and debug multithreaded applications to ensure optimal performance and reliability.
Low-Latency Systems: Electronic trading often requires low-latency systems to execute trades swiftly. You'll optimize code and algorithms to minimize latency and ensure timely order execution.
Algorithmic Trading: Knowledge of algorithmic trading strategies and implementing them in software is advantageous. This includes understanding mathematical models, statistical analysis, and risk management.
Networking: Understanding network protocols and communication is necessary for connecting trading systems to exchanges, brokers, and other financial institutions. This involves working with TCP/IP, UDP, and messaging protocols like FIX (Financial Information Exchange).
Risk Management: You'll implement risk controls and safeguards in trading systems to prevent erroneous trades or mitigate risks associated with market volatility.
Testing and Debugging: Thorough testing and debugging are crucial to ensure the reliability and stability of trading systems. You'll write automated tests, perform manual testing, and debug issues to maintain system integrity.
Performance Optimization: Continuously optimizing the performance of trading systems is essential to handle increasing trading volumes and maintain competitiveness. This involves profiling code, identifying bottlenecks, and applying optimizations.
Regulatory Compliance: Adhering to regulatory requirements and standards in the financial industry is critical. You'll ensure that trading systems comply with regulations such as MiFID II, Dodd-Frank, and others applicable to electronic trading.
Collaboration: Working closely with traders, quants, risk managers, and other stakeholders to understand requirements and implement solutions that meet business needs.
Documentation: Maintaining clear and comprehensive documentation for code, algorithms, and system architecture is important for knowledge sharing and compliance purposes.
Overall, being a C++ developer in front office electronic trading requires a strong technical foundation, attention to detail, and the ability to work effectively in a fast-paced and demanding environment.
- Strong Software Engineering Profile
- Mandatory (Experience 1): Must have 5+ years of experience using Python to design software solutions.
- Mandatory (Skills 1): Strong working experience with Python (with Django framework experience) and Microservices architecture is a must.
- Mandatory (Skills 2): Must have experience with event-driven architectures using Kafka
- Mandatory (Skills 3): Must have Experience in DevOps practices and container orchestration using Kubernetes, along with cloud platforms like AWS, GCP, or Azure
- Mandatory (Company): Product companies, Experience working in fintech, banking, or product companies is a plus.
- Mandatory (Education): Educational background must be from a premium institute (IIT, IIIT, NIT, MNNIT, VITS, BITS)
Required Qualifications:
- Bachelor’s or Master’s degree in Electronics Engineering, Computer Engineering, Computer Science, or a related field.
- 5+ years of experience in developing test frameworks and automation for Android-based infotainment systems.
- Minimum 2+ years of C++ development experience with exposure to Android’s HAL.
- Proficiency in programming languages such as Java, C++, and Python.
- 1+ years of experience in Android application development.
- Strong understanding of Android Automotive System and Android Framework.
- In-depth knowledge of different Android components, including Services, Activities, Broadcast Receivers, and Content Providers.
- Strong understanding of embedded systems architecture and RTOS concepts.
- Familiarity with hardware interfaces such as I2C, SPI, UART, CAN, etc.
- Experience with version control systems (e.g., Git), CI/CD tools (e.g., Jenkins, GitLab CI), and project management tools (e.g., JIRA).
- Excellent problem-solving and debugging skills.
- Mentoring skills to support and guide less experienced team members.
- Excellent communication skills for effective interaction with stakeholders and clients.
Job Location: Chennai
Condé Nast is looking for a Project Manager - Product Operations who has proven
experience in project management and the ability to lead projects across various
teams. We are looking for a creative and dedicated individual who will fit with our
collaborative culture. You will be working closely across teams to ensure that all
project requirements, deadlines, and schedules are on track.
Primary Responsibilities
● Become a subject matter expert on experience with customer
segmentation, profiling, merchandising and targeting
● Produce high-level product requirements, iterate with design and
engineering teams.
● Engage and coordinate across teams to maintain product and strategy
alignment.•
● Manage the roadmap, prioritize product opportunities, refine feature ideas and
maintain existing features to drive business goals.
● Communicate project status, key issues and decisions, coordinate meetings
through the project lifecycle with appropriate business units and stakeholders
● Ensure delivery happen on time
● Focus on continual improvement and innovation through retrospective
Desired Skills & Qualification
● 6 to 8 years Project Management experience
● 1+ years of work experience in digital marketing / brand marketing
/ performance marketing in a consumer-centric business
● PMP certified
● A proven track record of working with engineers, and various stakeholders
to coordinate,plan, execute, and track product releases end to end.
● Experience managing data projects and online web applications
● Proven ability to manage multiple initiatives at the same time
● Excellent written and verbal communication skills
● Strong problem solving skills and willingness to think outside the box and roll
up one’s sleeves to get the job done
● Familiarity with agile software development methodologies.
● Proven ability to create clear, detailed, concise documentation -
Business Requirement, stories,
● Status reports, roadmaps, charts, etc. (please include samples)
● Proficient with one or more PM and Roadmap tools such as MS Project,
Jira, ProdPad, as well as MS Excel, Visio, PowerPoint and Word
● Experience and interest in media, publishing, and / or a related industry is a
plus
● Knowledge of UAT and QA/QC processes is an added advantage
● Strong understanding of technologies (Python, JS, Java, Cloud services, etc.) is
a plus
● Bachelor’s degree in business or information technology preferred.
About Condé Nast
CONDÉ NAST GLOBAL
Condé Nast is a global media house with over a century of distinguished publishing
history. With a portfolio of iconic brands like Vogue, GQ, Vanity Fair, The New Yorker
and Bon Appétit, we at Condé Nast aim to tell powerful, compelling stories of
communities, culture and the contemporary world. Our operations are headquartered
in New York and London, with colleagues and collaborators in 32 markets across the
world, including France, Germany, India, China, Japan, Spain, Italy, Russia, Mexico, and
Latin America.
Condé Nast has been raising the industry standards and setting records for excellence
in the publishing space. Today, our brands reach over 1 billion people in print, online,
video, and social media.
CONDÉ NAST INDIA (DATA)
Over the years, Condé Nast successfully expanded and diversified into digital, TV, and
social platforms - in other words, a staggering amount of user data. Condé Nast made
the right move to invest heavily in understanding this data and formed a whole new
Data team entirely dedicated to data processing, engineering, analytics, and
visualization. This team helps drive engagement, fuel process innovation, further
content enrichment, and increase market revenue. The Data team aimed to create a
company culture where data was the common language and facilitate an environment
where insights shared in real-time could improve performance.
The Global Data team operates out of Los Angeles, New York, Chennai, and London.
The team at Condé Nast Chennai works extensively with data to amplify its brands'
digital capabilities and boost online revenue. We are broadly divided into four groups,
Data Intelligence, Data Engineering, Data Science, and Operations (including Product
and Marketing Ops, Client Services) along with Data Strategy and monetization. The
teams-built capabilities and products to create data-driven solutions for better
audience engagement.
What we look forward to:
We want to welcome bright, new minds into our midst and work together to create
diverse forms of self-expression. At Condé Nast, we encourage the imaginative and
celebrate the extraordinary. We are a media company for the future, with a remarkable
past. We are Condé Nast, and It Starts Here.
• Determining project requirements and developing work schedules for the team.
• Delegating tasks and achieving daily, weekly, and monthly goals.
• Liaising with team members, management, and clients to ensure projects are completed
to standard.
• Identifying risks and forming contingency plans as soon as possible.
• Analyzing existing operations and scheduling training sessions and meetings to discuss
improvements.
• Keeping up-to-date with industry trends and developments.
• Updating work schedules and performing troubleshooting as required.
• Motivating staff and creating a space where they can ask questions and voice their
concerns.
• Being transparent with the team about challenges, failures, and successes.
• Writing progress reports and delivering presentations to the relevant stakeholders.
Technical Lead Requirements:
• Bachelor’s degree in computer science, engineering, or a related field.
• Relevant Management certification may be required.
• Experience in a similar role would be advantageous.
• Excellent technical, diagnostic, and troubleshooting skills.
• Strong leadership and organizational abilities.
• Willingness to build professional relationships with staff and clients.
• Excellent communication, motivational, and interpersonal skills
We are a fast-growing startup based in Gurgaon, and have just raised our Pre Series A! We are happy to offer the right compensation, the right ESOPs, and the right freedom and autonomy to the right candidate!
We are looking for a Senior Backend Developer to take our product to the next level.
* Development with NodeJS and front-end languages/frameworks (jQuery, ReactJS/AngularJS, CSS3, HTML5)
* 4+ years of SQL experience (MySQL preferred)
* Experience developing RESTful Web Services, Web APIs, and micro-services.
* Integrating with a third-party system via RESTful APIs.
* 4+ years of solid experience with SQL and NoSQL-based solutions.
* Experience with AWS deployments.
* Troubleshoot and resolve issues in production and non-production environments.
* Ability to write clean, modular, reusable code (using design patterns) and experience with a unit-test-driven approach to development.
* Familiarity with Elasticsearch is an advantage
* Experience with Redis is an advantage
- Consistently embarking an excellent first impression on call, delivering exceptional customer experience
- Engage potential customers in dialogue that opens opportunities with the help of scripts and presence of mind
- Going an 'extra mile' to create happy customers to drive loyalty and increase repeat purchase
- Contacting prospective clients / existing customers to inform them about the product using scripts
- Accurately record details of communication with customers
- Developing and sustaining solid relationships with customers to encourage repeat business
- Answer questions about product features in an engaging manner
- Answer all customer questions honestly and accurately
- Using sales scripts drive sales and respond to customer objections
- Developing in-depth knowledge of products and services offered by us to make suitable recommendations based on customers' needs and preferences.
Job Description
We are looking for a couple of awesome Product Support Engineers for our own software product Enpass password manager (www.enpass.io) which is being used by millions of end users worldwide and is available for iOS, Android, Windows, Mac, and Linux. It is a tech-oriented application, localized in 33 languages and has a vast and varied user-base, offering a wide scope of learning in every aspect of software testing and support.
This position requires well-rounded product support experience of 1 year. Further, it requires good command over specific OS internal settings, multitasking, mentoring, ability to assign and manage tasks for others and communication (written and oral) skills.
RESPONSIBILITIES
-
Provide first, second and third tier (L1, L2, L3) product support via email, Social media, and our Forums.
-
Researching, diagnosing, troubleshooting and identifying solutions to resolve customer issues in using Enpass.
-
Monitoring application processes, application logs and taking appropriate resolution actions in case of failures.
-
Ask customers targeted questions to quickly understand the root of the problem.
-
Resolving all customer issues in a time bound manner. Comply with the SLA for issue resolution.
-
Work closely with technical teams to investigate complex issues and enhance the quality of existing products.
-
Document and follow-up of customer suggestions for continued improvements to Development Team.
-
Provide daily metrics and reports on tickets; maintain the ticketing system and the tickets.
-
Constantly Improve Product Knowledgebase to use internally and a FAQ.
-
Work on improvement of customer's FAQ and User manual.
-
Taking ownership of customer issues reported and seeing problems through to resolution.
SKILLS & QUALIFICATIONS
-
Bachelors or Masters (Computer Science / Electronics / Electrical / IT / Computer Applications / Software Engineering).
-
1 to 2 years of related work experience required. Previous product support experience from a tech-oriented software product is a plus.
-
Technically sound and well versed in working with different cloud services, OS configurations & settings, networking basics and in-outs of software operations.
-
Knowledge of SQL, XML, JSON is a plus.
-
Ability to troubleshoot the cause of technical problem in using software.
-
Good interpersonal skills; well organized, detail oriented; multitasking; strong oral and written communication skills; previous experience in conducting basic troubleshooting of software via email, online web tools.
-
Ability to mentor and assign and manage tasks for others.
-
Ability to troubleshoot the tickets to determine the root cause of problems in a timely manner.










