Customer Services

Location: Remote Timeline: Immediate Hiring Schedule: US Time Zone (Night Shift) | 6 Days a Week | High Intensity Role Type: Full-Time / Contract

The Opportunity

We are an AI-first company looking for a Founders Associate who thrives in high-pressure, high-speed environments. This is not a standard operational role. You will be the human intelligence layer ensuring our AI delivers perfection, while simultaneously acting as the right hand to the founders.

This role requires extreme availability, agility, and a "no task too small, no challenge too big" mentality. You will toggle instantly between verifying complex AI outputs and executing high-level growth strategies or personal administrative tasks.

Core Responsibilities

1. AI Monitoring & Rapid Response (Primary Priority)

● Human-in-the-Loop Verification: Act as the final checkpoint for the AI. Review outputs for accuracy, logic, tone, and clarity before they reach the user.

● 60-Second Response Time: You are required to respond to incoming messages and AI flags within 60 seconds. Speed is critical to delivering the best customer need.

● Error Detection: Identify inconsistencies, edge cases, or hallucinations in real-time and correct them immediately.

2. Founder Support & Generalist Execution

● Operational Agility: In downtime between AI monitoring, you will clear the founders' plates. This ranges from scheduling and personal administrative tasks to drafting internal documentation.

● Growth & Strategy: assist with high-level business functions, including marketing strategy, user acquisition research, and competitive analysis.

● Ad-Hoc Execution: Execute whatever is needed to keep the company moving fast. If a fire breaks out, you put it out.

The Schedule & Expectations

● US Time Zone Alignment: You will work completely on US hours.

● High Volume & Duration: This is a demanding role. Expect very long days, six days a week.

● Intensity: This is an execution-driven environment. We value speed and reliability over perfectionism.

Who You Are

● Hyper-Responsive: You are always online during your shift. A 60-second delay is too long.

● Detail-Obsessed: You spot typos, logic gaps, and errors that others miss.

● High Agency: You don't wait for instructions. If you see a problem, you fix it. If you have downtime, you ask for more work.

● Trustworthy: You will handle confidential proprietary information and personal founder data. Discretion is non-negotiable.

Our Values

● Move Fast: Shipping today beats perfect tomorrow.

● Ownership: No task is "not my job."

● Bias to Action: Do first, refine later.

● Continuous Improvement: Aim to be better every day.

Role: Associate / Consultant

Industry Type: Emerging Technologies (AI/ML)

Department: Consulting

Employment Type: Full Time, Permanent

Role Category: Management Consulting

Education

UG: Any Graduate

Key Responsibilities:

• Estimation & Coordination
• Work closely with interior designers to understand project requirements.
• Assist in preparing BOQs (Bill of Quantities) and cost estimations.
• Provide market rates and vendor inputs during the design stage.
• Quotation Management
• Source multiple quotations for materials, furniture, fittings, and finishes.
• Prepare comparative statements (quotation analysis) for management review.
• Negotiations & Approvals
• Negotiate prices, delivery timelines, and payment terms with vendors.
• Get approvals from management and issue purchase orders.
• Ensure all approvals, contracts, and documentation are properly maintained.
• Vendor & Material Management
• Identify and maintain a network of reliable vendors for all interior categories.
• Coordinate with vendors for timely supply as per project schedule.
• Resolve issues related to quality, billing, or delivery delays.
• Cost Control & Compliance
• Monitor material usage to minimize wastage.
• Ensure purchases are within approved budgets.
• Comply with company procurement policies and quality standards.

Skills & Requirements:

• Strong knowledge of interior materials, BOQs, and cost estimation.
• Ability to collaborate with interior designers and project managers.
• Excellent negotiation, vendor management, and documentation skills.
• Proficiency in MS Excel / ERP procurement tools.
• 8–12 years’ experience in procurement/vendor management in interiors or construction.

Working day - Tue-Sun . Monday off 

Digit’s mission is to ‘Make Insurance, Simple’. We are backed by Fairfax- one of the largest global investment firms. We have also been ranked as 'LinkedIn’s top 5 start-ups of 2018' and 2019 and are the fastest-growing insurance company. We have also been certified as a Great Place to Work!

We are reimagining products and redesigning processes to provide simple and transparent insurance solutions that matter to consumers. We are building a technology-driven platform that can offer customized products at reduced cost and provide great customer service.

Role: SEO/SEM Executive

Location: Bangalore

Education: Any Graduate

Experience: 1-2 years of experience as a SEO, SEM, or similar Digital Marketing role

Employment type: Full-time and work from office

You will be responsible for performing all SEO/SEM activities such as content strategy, link building and keyword strategy to increase rankings on all major search networks. You will also manage all SEM campaigns on Google, Yahoo and Bing in order to maximize ROI.

Responsibilities

· Responsible for different sections of our website and growing its traffic and leads.

· Performing ongoing keyword research including discovery and expansion of keyword opportunities.

· Researching and implementing content recommendations for organic SEO success.

· Conduct simple keyword research and use SEO guidelines to increase web traffic.

· Experience with tools such as SEMrush, Google Keyword Planner, or any other.

· Optimising copy and landing pages for search engine optimization.

· Research and analyse competitor advertising links.

· Develop and implement link building strategy.

· Work with the development team to ensure SEO best practices are properly implemented on newly developed code.

· Work with editorial and marketing teams to drive SEO in content creation and content programming.

· Recommend changes to website architecture, content, linking and other factors to improve SEO positions for target keywords.

· Executing tests, collecting and analysing data, identifying trends and insights in order to achieve maximum ROI in paid search campaigns.

· Tracking, reporting and analysing website analytics, pay-per-click (PPC) initiatives and campaigns.

· Monitoring campaign expenses, staying on budget, estimating monthly costs and reconciling discrepancies.

· Optimize copy and landing pages for paid search engine marketing campaigns.

· Perform ongoing paid keyword discovery, expansion and optimisation.

· Research and analyse competitor advertising links.

Requirements and Skills

· Proven SEM experience and success managing/monitoring PPC campaigns across Google.

· Well-versed in performance marketing tactics.

· Up to date with the latest trends and best practices in search engine marketing

· In-depth experience with bid management tools (e.g., Click Equations, Marin, Kenshoo, Search Ignite)

· Experience with website analytics tools (e.g., Google Analytics, Adobe Analytics, etc.)

· Strong analytical skills and experience generating SEM reports.

· Familiarity with A/B and multivariate experiments.

· Working knowledge of HTML, CSS, and JavaScript development and constraints.

· BS/MS degree in Marketing or a quantitative, test-driven field.

· Hands-on experience with Content Management Systems (e.g., Adobe Experience Manager or WordPress) (Not mandatory).

· Ability to meet deadlines.

· Any graduate.

About Company

We have a mission-oriented high-growth fintech startup building payment & lending products to simplify education payments. It suite of products make education payments convenient & affordable for parents while simplifying & streamlining fee collections for educational institutes. Jodo aims to be a category-defining company with a mission to be a trusted partner to parents in fulfilling their aspirations for their kids’ education.

Key Responsibilities

● Own overall quality of specific modules of payments stack

● Continuously try to automate all aspects of QA

● Develop test plans, test cases, test scripts and test reports on multiple products

● Establish and maintain QA processes, champion continuous testing/automation

● Mentor/Guide other members of the team

● Troubleshoot production defects and performance issues

● Work closely with the Product and Development teams to build world-class products.

Requirements

● 3+ years of proven experience in software testing

● 2+ years of experience in Test automation, should be able to the device and implement an automation strategy

● Good Understanding of Testing frameworks and agile methodologies ● Experience in Selenium with Java / Python or equivalent frameworks, REST API Test automation

● Knowledge of Performance / Load testing

● Detail-oriented, Excellent Analytical and Problem-solving skills

● Self-starter and ability to take the ownership

● Prior experience working in a startup environment is great to have

We are looking for a Senior PHP Developer, responsible for managing back-end services and the interchange of data between the server and the users. Your primary focus will be the development of all server-side logic, definition and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end. You will also be responsible for integrating the front-end elements built by your co-workers into the application. Therefore, a basic understanding of front-end technologies is necessary as well.

Responsibilities

• Integration of user-facing elements developed by front-end developers
• Build efficient, testable, and reusable PHP modules
• Solve complex performance problems and architectural challenges
• Integration of data storage solutions (may include databases, key-value stores, blob stores, etc.)

Skills :

• Strong knowledge of PHP web frameworks {uch as Laravel, Magento, Joomla and Drupal}
• Understanding the fully synchronous behavior of PHP
• Understanding of MVC design patterns
• Basic understanding of front-end technologies, such as JavaScript, HTML5, and CSS3
• Knowledge of object-oriented PHP programming
• Understanding accessibility and security compliance {Depending on the specific project}
• Strong knowledge of the common PHP or web server exploits and their solutions
• Understanding fundamental design principles behind a scalable application
• User authentication and authorization between multiple systems, servers, and environments
• Integration of multiple data sources and databases into one system
• Familiarity with limitations of PHP as a platform and its workarounds
• Creating database schemas that represent and support business processes

JD for Below position-

Preferred Technical Expertise-

1. Expertise in front end web application development
2. Solid Understanding of Javascript, JQuery.
3. Experience in HTML, CSS and Bootstrap library is required.
4. Experience with Django Framework.
5. Experience with source code versioning tools such as GIT, Bitbucket etc.

Secondary Skills/Good to have Skills:

1. Experience in developing REST API is a plus.
2. Experience in Python Programming is a plus.
3. Experience in Pandas and Numpy Libraries is a plus.
4. Experience with SQL is a plus.
5. Experience with any cloud platform ( GCP is a plus )