Telacaller (International outbond)

Making of payment, receipt vouchers.

*Making sales invoices.

*Making and maintaining all the vouchers and the Purchase, Sales and general *ledger

of the company.

*Maintaining books of accounts in Tally ERP on daily basis.

*Issuing Form 16.

*Required sound knowledge in GST, PT, PF, ESIC calculation.

*Payroll Processing

*Cash flow planning & preparing MIS for stakeholders.

*Bank liaison and submission of bank statements.

*Customer-vendor account reconciliations, Payment follow-ups.

*Providing all data, information for finalization of accounts by Auditors

*Should be able to spread positivist within the team.

*Must be fluent in English and Hindi.

Job Title: Senior Software engineer / Principal Engineer

Experience range:-8+ Years

Location:- Pune/ Mumbai 

 Experience :

The candidate should have experience with design and development in Java. Experience in multithreading, algorithm, data-structure, database and collection is mandatory.

Requirements:

• Very strong core Java/Spring developer
• Decent experience in implementing observability (monitoring/alerts) for Java apps
• Capable of working with scripting languages.
• Skills Required: Java, Core Java, Data Structures, OOPS, Multithreading, Algorithms, Collection Framework, Java/J2EE, Hibernate, Spring, Spring Boot, Microservices, Restful Services ,SQL

Hiring: Sr. Officer (Shift Leader) – Capsule Production (M10)

📍 Location: Tarapur MIDC, Boisar, Dist. Palghar, Maharashtra

Qualification & Experience:

• B. Pharm with 4–5 years OR
• M.Sc. (Chemistry) / M. Pharm with 2–3 years experience
• Experience in Pharma / Healthcare / Food Processing Production

Key Responsibilities:

• Achieve production targets (output, quality, cost & delivery)
• Shift manpower handling and discipline
• Production documentation & SAP entries
• Coordination with QA, QC, Maintenance & Stores
• Follow cGMP, ISO 9001:2015, GDP & 6S systems

Skills Required:

• Strong process & production knowledge
• Quality and compliance focused
• Good communication and team coordination skills

Position Responsibilities

●      Answer technical support phone calls on software/hardware.

●      Respond in writing via email to cases entered into an online self service portal.

●      Gather and document all information pertaining to a customer issue into a case ticket, respond to new cases within established timeframes, manage caseload and provide updates to customers with open cases, effectively troubleshoot assigned cases and identify those that need escalation to Senior Analysts.

●      Accurate gathering of data, should a call not be resolved during the initial phone call, it is imperative that the case have the entire details of the issue and suggested recommendations for resolution. If a caller requires additional support of the issue, all pertinent information should be captured for the next analyst.

●      Escalates design, reliability, and maintenance problems to the Technical Support Team Lead / Product Manager.

●      Being proactive and taking the initiative are keys to success. Utilization of slow business periods to train on software functions identified by the Technical Support Team Lead is essential.

●      Follows internal escalation path, involving other departments when needed, documenting each call for ease of escalation.

●      Periodic Installation and Training of software/hardware for clients via remote connection.

Position Requirements

●      Able to work patiently with end-users of both a technical and non-technical background.

●      Strong team player and solution oriented.

●      Ability to negotiate alternatives, know when to escalate a problem, or when to ask for assistance in dealing with the various problems reported.

●      Strong English communications skills, both verbal and written. Must communicate effectively and establish customer rapport quickly while complying with established support processes and procedures.

Knowledge and Skill Requirements

●      Proficiency with Microsoft Windows Operating Systems: 7, Server 2003, Server 2008, Server 10, 11 (x32 & x64)

●      Basic Working knowledge of PC networking, including Network+

●      Familiarity with PC remote control software.

●      Familiarity with google workspace, including docs, sheets, gmail

●      Good analytical problem solving skills.

●      Experience with the standard MS Office suite, including MS Word, Excel and Access.

●      Experience with iPadOS, iOS, MacOS, Android

• Expertise with NodeJS (extensively using ExpressJS), AngularJS and MySQL
• Rich user interface development experience with HTML5, JQuery, w3css/bootstrap etc and JavaScript frameworks like AngularJS and Angular 
• Expertise in building real-time web applications using MQTT, Websocket, Socket.IO, and EventSource frameworks
• Comfortable with developing MVC architecture-based code
• Comfortable in using at least one of the Graph/Chart libraries
• Ability with report generation from HTML contents
• Skilled in implementing security features across the applications and components
• Experience with tools usage - Code quality, Memory/CPU profiling tools
• Skilled with code optimization techniques
• Experience with docker container usage
• Experience with LDAP is a plus
• Strong troubleshooting techniques
• The strong defect resolution process for minimized latency
• Familiarity with confluence management (JIRA)
• Good to have a basic understanding of PHP frameworks like Yii, Codeigniter and databases like  MongoDB
• Good to have strong networking fundamentals, prior working experience in network technologies and protocols
• Ability to build supportability features to reduce the defects in software components
• Knowledge of GNU tools, revision control software (SVN, Git, etc.) and development lifecycle is a plus

Who we are:

We are leading CMMI Level 3 global organization. We enjoyed a stable leadership since its inception in the Silicon Valley, California in 1996. We have expanded from a single location to current presence in 5 global cities with round-the-clock connectivity.

Since inception, the driving core values inculcated by our founder, management team and investors have been the ongoing guiding force.

We emerged as a leading custom software development organization, spread across the globe. We made business easier and more profitable for varied small to medium size projects. As a technology partner, we deliver solutions in line with your business goals. With 2000+ happy customer base, vast experience of 20+ years, backed by offices in the US, Australia and India, providing next-door assistance and a round-the-clock connectivity. Our software solutions cover all major industries such as healthcare, digital enterprises, business automation and IT services, highlighting our expertise in Microsoft open source platform, mobile platforms and new technologies.

 To know more about we visit http://www.smartdatainc.com">http://www.smartdatainc.com

About You:

Should build interactive consumer data from multiple systems and restfully abstract to the UI through a Node.js backend.

• Should define code architecture decisions to support a high-performance and scalable product with a minimal footprint
• Should address and improve any technical issues
• Should be good in communication skills and teamwork ability to work between different levels of developers.
• Should be able to work/handle projects single handed by own
• Should perform unit/per testing for creating a bug free solution.

You should possess:

• Experience of Node JS, Express JS, Mongo DB, Angular 2+.
• Knowledge of GIT, Jenkins tools or similar.
• Knowledge working with AWS (S3, EMR, EC2, RDS).
• Experience of Agile development and methodology.

Good to have:

•  Project management and deployment skills.
• Knowledge of Dockers and Kubernetes.

• Onsite experience.
• US business Visa.