Telacaller (International outbond)

We are looking for a skilled full-stack developer to join our team immediately.

Company : Royal IT Park Services

Website : www.royalitpark.com

Location : Hyderabad (On-site)

Experience: 1 to 3 Years

Joining : Immediate Preferred

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SKILLS REQUIRED

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Frontend :

- HTML5, CSS3

- Bootstrap Framework

- JavaScript and jQuery

- Responsive Web Design

Backend :

- PHP (Core + OOP)

- Laravel Framework

- CodeIgniter (CI3 / CI4)

- MySQL Database

- REST API Development and Integration

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RESPONSIBILITIES

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- Design and develop responsive websites

- Build web applications using Laravel or CodeIgniter

- Develop and integrate REST APIs

- Handle database design and optimization

- Work with the team for on-time project delivery

- Maintain and update existing client websites

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WHO CAN APPLY

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- 1 to 3 years of full-stack development experience

- Strong in both frontend and backend

- Based in Hyderabad or willing to relocate

- Immediate joiners preferred

- B.Tech / BCA / MCA or equivalent degree

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WHAT WE OFFER

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- Competitive salary based on experience

- Work on real live projects from day one

- Fast career growth in a 10+ year company

- Friendly and professional work environment

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• Gather benchmark data about jobs, compensation and benefits
• Map out salary ranges for our open positions
• Calculate retention, turnover and internal mobility rates
• Report on key recruiting metrics like time to fill and hiring costs
• Assist hiring managers in designing hiring and training plans
• Forecast costs by department and help create budgets
• Analyze employees’ answers to internal surveys (like job satisfaction surveys)
• Assess results from our employee performance reviews
• Identify top reasons why candidates and employees choose to work with our company and recommend areas of improvement for our HR procedures

• Work experience as an HR Analyst or similar role
• Experience using Human Resources Management Systems
• Excellent analytical skills
• Ability to create detailed spreadsheets, charts and presentations
• Good research abilities
• Familiarity with HR operations including hiring, payroll and employee benefits
• BSc in Human Resources, Business Administration or relevant field

Othor AI is revolutionizing business intelligence with an AI-native platform that transforms data into actionable insights in seconds, not months. We're building the future of decision-making tools, eliminating the complexity of traditional BI solutions like Tableau, Power BI, and Looker, and making data analytics accessible to everyone, no coding required. We have raised $80,000 in preseed and a seed round is in progress.

We're seeking an experienced Business Development Representative with a proven track record of selling AI/SaaS products to the US market. This is a high-impact role where you'll be instrumental in driving our growth, closing deals, and establishing Othor AI as a leader in the business intelligence space.

As a BDR, you'll work closely with our leadership team to penetrate the US market, build a robust sales pipeline, and convert prospects into long-term customers.

Sales & Revenue Generation:

1. Prospect and qualify leads in the US market (targeting CEOs, Finance, Marketing, and Sales teams)

2. Conduct high-impact product demonstrations showcasing Othor AI's value proposition

3. Own the full sales cycle from initial outreach to deal closure

4. Consistently meet and exceed monthly/quarterly sales targets

Pipeline & Relationship Management:

1. Build and maintain a healthy sales pipeline using CRM tools (HubSpot, Salesforce, etc.)

2. Nurture relationships with prospects and customers throughout the buyer journey

3. Conduct discovery calls to understand customer pain points and position solutions effectively

Market Strategy:

1. Develop and execute outbound sales strategies tailored to the US market

2. Analyze market trends, competitor positioning, and identify new opportunities

3. Provide feedback to product and marketing teams based on customer insights

Representation:

1. Represent Othor AI at virtual events, webinars, and industry conferences

2. Build Othor AI's presence in key professional networks and communities

REQUIRED:

- 1-2 years of experience in B2B SaaS sales, preferably selling AI or data analytics products

- Proven track record of selling to the US market and understanding US business culture

- Strong closing skills with demonstrated ability to meet/exceed sales quotas

- Excellent verbal and written communication skills (fluent English, US accent preferred)

- Experience with modern sales tools (CRM, LinkedIn Sales Navigator, outreach platforms)

- Self-motivated, resilient, and comfortable working in a fast-paced startup environment

- Availability to work US hours (at least partial overlap with EST/PST timezones)

BONUS POINTS:

- Experience selling to mid-market or enterprise customers

- Knowledge of business intelligence, data analytics, or BI tools landscape

- Background in tech sales or working with technical products

- Active LinkedIn presence with an established professional network

- Previous startup experience

Job Title: Customer Success Associate

Location: Pune

Work Mode: Work from Office

Experience Required:

Prior experience in Customer Support (Voice Process) in B2B, Sales, or Motor Insurance or freshers

Key Responsibilities:

Handle outbound calls efficiently.

Provide exceptional customer service and sales advisory.

Address customer queries and objections effectively.

Assist customers in understanding products and services.

Required Skills:

Excellent English communication skills (spoken & written).

Strong objection-handling and persuasion skills.

Qualification:

Any Graduation (Mandatory)

Interview Rounds:

HR Round

Versant Round

Operations Round

Client Round

Working Days & Shifts:

6 days a week (Rotational Week Off)

Rotational shifts

Operations Executive – Roles and Responsibilities

Objective:

To manage and support the day-to-day operations related to training delivery, ensuring sessions are executed smoothly, stakeholders are aligned, and operational data is accurately maintained.

🔧 Core Responsibilities

1. Training Session Coordination

Responsibilities:

• Coordinate and execute training sessions as per schedules.
• Ensure trainers and learners have all necessary information and access.
• Prepare training kits, tools, and digital resources.

Key Tasks:

• Send session invites and joining links (Zoom/MS Teams).
• Share pre-training materials with participants.
• Monitor live sessions and assist with technical support if needed.

2. Trainer & Client Communication

Responsibilities:

• Act as a liaison between trainers, learners, and internal teams.
• Ensure smooth communication before, during, and after training sessions.
• Address basic queries and escalate issues where needed.

Key Tasks:

• Confirm trainer availability and session readiness.
• Communicate session changes, delays, or cancellations.
• Collect trainer session feedback and pass it to QA or management.

3. Data Entry & Reporting

Responsibilities:

• Maintain accurate records of sessions, trainers, attendance, and client feedback.
• Assist in preparing performance, delivery, and utilization reports.
• Ensure real-time updates to CRM, LMS, and other internal tools.

Key Tasks:

• Update trackers (Google Sheets/Excel) after each session.
• Log trainer invoices, session feedback, and issue tickets.
• Support weekly and monthly reporting tasks.

4. Operational Support Activities

Responsibilities:

• Support the broader operations team with document prep, session audits, and internal coordination.
• Help troubleshoot last-minute issues related to tech, scheduling, or trainer no-shows.
• Coordinate across teams (sales, finance, sourcing) to close operational loops.

Key Tasks:

• Help prepare certificates of completion for learners.
• Follow up on trainer documents for finance team (for payout processing).
• Update session timelines or calendars as per changes.

5. Quality & Compliance Assistance

Responsibilities:

• Ensure sessions meet delivery quality benchmarks.
• Follow checklists and SOPs for session execution.
• Support compliance documentation for certified programs (e.g., PMI, ITIL, Scrum).

Key Tasks:

• Track feedback scores and session satisfaction ratings.
• Help review recordings or reports for quality assurance teams.
• Flag non-compliance issues to senior operations members.

🧠 Required Skills:

• Strong communication & interpersonal skills
• Basic knowledge of CRM/LMS tools and Google Workspace
• Attention to detail and time management
• Team-player with multitasking ability
• Willingness to work flexible hours across global time zones

• Be responsible for engineering road map, architecture and scalability/quality of products.
• Effectively collaborate with Product managers, Business teams to develop long-term product roadmap and own release planning - in a fast-paced, evolving environment.
• Perform well in ambiguous situations. We are a startup with a significant product suite.
• Mentor and guide a team of engineers across various levels and areas of expertise. Help engineers make good architectural decisions, improve code quality and delivery.
• Be responsible for tech solutioning, architecture being deployed maintaining right balance b/w short term and long term outcomes – speed vs quality.
• Establish strong engineering best practices and champion their adoption.
• Define career trajectory for your team and share feedback regularly to help them grow.

• 7+ years of experience in end to end cloud software development with exposure in building scalable, fault tolerant and secure large scale distributed systems. At least 1-2 years managing eng. teams.
• Bachelors or Masters degree in engineering (preferably computer science or sister branches) from a reputed institute (preferably IITs, NITs, or other top engineering institutes).
• Deep expertise in Java & tech stack (Springboot) & micro service based architecture writing maintainable, scalable, unit-tested code. This position requires a good mix of hands-on and people management.
• Hands-on experience in low-level and high-level design with the ability to propose and validate system design.
• You are comfortable jamming on code refactoring, architecture and design principles.
• Sound understanding of web technologies (JS, HTML5 CSS), databases - SQL & NoSQL (e.g. Cassandra), distributed caches (e.g. Redis), message queues (e.g. Kafka).
• Knowledge of UI architectural patterns like MVVM, MVC, MVP etc is useful.
• Exposure to android app development is a good plus.
• You have working knowledge of CI/CD pipelines and infrastructure tools such as Docker, Kubernetes, Gradle, GIT, Jenkins, ELK, Prometheus, Grafana or equivalents.
• You are an opensource enthusiast with the curiosity to stay abreast of latest tech.
• Must be comfortable working in fast paced agile environments. Ability to plan, prioritise, estimate and execute releases with strong degree of predictability.
• Excellent people & communication skills.
• Experience with AWS stack is preferred.
• Experience with a high-growth startup is a plus.

• MUST have working experience on Rest services or Ajax,
• MUST have experience on JavaScript MV-VM/MVC frameworks,
• Must have experience on Jasmine or Karma
• 4-6 years Experience with Angular.
• BS degree in Computer Science or Engineering
• Strong expertise with HTML, CSS, and writing cross-browser compatible code.
• Good understanding of AJAX and JavaScript Dom manipulation Techniques
• Experience with RESTful services
• Experience in JavaScript build tools like grunt or gulp
• Expert in any one of the modern JavaScript MV-VM/MVC frameworks (Angular, JQuery, NodeJS)
• Familiar with testing frameworks (Ex. Jasmine)
• Test runner framework (Ex. Karma)
• Hand on and implements complex Angular applications, directives, controllers, services
• Critical thinker and problem-solving skills
• Team player, individual contributor
• Good time-management skills
• Great interpersonal and communication skills

About the Company

• 💰 Early-stage, ed-tech, funded, growing, growing fast
• 🎯 Mission Driven: Make Indonesia competitive on a global scale
• 🥅 Build the best educational content and technology to advance STEM education
• 🥇 Students-First approach
• 🇮🇩 🇮🇳 Teams in India and Indonesia

Skillset 🧗🏼‍♀️

• You primarily identify as a DevOps/Infrastructure engineer and are comfortable working with systems and cloud-native services on AWS
• You can design, implement, and maintain secure and scalable infrastructure delivering cloud-based services
• You have experience operating and maintaining production systems in a Linux based public cloud environment
• You are familiar with cloud-native concepts - Containers, Lambdas, Orchestration (ECS, Kubernetes)
• You’re in love with system metrics and strive to help deliver improvements to systems all the time
• You can think in terms of Infrastructure as Code to build tools for automating deployment, monitoring, and operations of the platform
• You can be on-call once every few weeks to provide application support, incident management, and troubleshooting
• You’re fairly comfortable with GIT, AWS CLI, python, docker CLI, in general, all things CLI. Oh! Bash scripting too!
• You have high integrity, and you are reliable

What you can expect from us 👌🏼

☮️ Mentorship, growth, great work culture

• Mentorship and continuous improvement are a part of the team’s DNA. We have a battle-tested robust growth framework. You will have people to look up to and people looking up to you
• We are a people-first, high-trust, high-autonomy team
• We live in the TDD, Pair Programming, First Principles world

🌏 Remote done right

• Distributed does not mean working in isolation, feeling alone, being buried in Zoom calls
• Our leadership team has been WFH for 10+ years now and we know how remote teams work. This will be a place to belong
• A good balance between deep focussed work and collaborative work ⚖️

🖥️ Friendly, humane interview process

• 30-minute alignment check and screening call
• A short take-home coding assignment, no more than 2-3 hours. Time is precious
• Pair programming interview. Collaborate, work together. No sitting behind a desk and judging
• In-depth engineering discussion around your skills and career so far
• System design and architecture interview for seniors

What we ask from you👇🏼

• Bring your software engineering — both individual brilliance and collaborative skills
• Bring your good nature — we're building a team that supports each other
• Be vested or interested in the company vision