International Outbound Voice Process (WFO-Kolkata)

OptimHire (optimhire.com) is a US-incorporated AI hiring platform. Our AI applies to jobs for US job seekers. Team of 40+ in India.

About the roleYou will call our US customers and partners: help members get value from OptimHire, win back members who are about to cancel, and convert free users to paid plans. Pure outbound US voice process, target-driven.

- Shift: 8:00 PM to 5:00 AM IST, 5 days a week (permanent night shift)- Work from home, anywhere in India- Target: 150 calls per day, with daily conversion targets- Pay: Rs 30,000 to 40,000 per month fixed + incentive on every sale (uncapped)

You must have- 1+ year in an international (US) voice process: sales, retention or collections preferred- Clear, neutral English that US customers understand the first time- A proven record of hitting call and sales targets- Laptop, noise-cancelling headset, quiet room and backup internet- Comfort with a permanent night shift

How to apply (applications without these are not considered)Answer the screening questions, and after applying send a 2-minute voice note that:a) reads aloud: "Hi, this is [your name] from OptimHire. Your account has 40 new job matches waiting. Do you have two minutes so I can show you how to get more interviews this week?"b) answers a US customer who says: "I tried this, it didn't work, cancel my subscription."c) describes in 30 seconds the best sale you closed on a US call.

Process: written answers + voice note, then a 10-minute live role-play call at night, then an offer.

We are looking for a Sales Intern - immediate Joiner.Internship Duration 6 Months - you will be paid incentives & commissions. Stipend to be paid quaterly INR 6000/- subject to performance.

Details

• Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
• Follow communication “scripts” when handling different topics
• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
• Seize opportunities to upsell products when they arise
• Build sustainable relationships and engage customers by taking the extra mile
• Keep records of all conversations in our database in a comprehensible way
• Frequently attend educational seminars to improve knowledge and performance level
• Meet personal/team qualitative and quantitative targets

Minimum Requirement:

• Good Communication Skills
• Good Problem-solving skills over the call
• High energy level

 Apply here - https://forms.gle/8skDXQdt3Wt65shS9

Role Description:

The role is a full-time, on-site position based in our HSR Layout, Bengaluru office. The tele sales professional will conduct outbound and inbound calls to engage potential and existing clients, present Life Designer’s services, and convert leads into opportunities.

Day-to-day tasks include understanding client needs, explaining service offerings, updating CRM records, and following up on prospects to close sales. The role also involves coordinating with internal teams, providing clear communication to clients, and maintaining high standards of customer experience.

Qualifications:

• Strong Sales skills with the ability to generate leads, pitch services, and close deals over the phone.
• Excellent Communication abilities, including clear verbal communication, active listening, and professional phone etiquette.
• Customer Service and Customer Support skills to handle inquiries, resolve basic issues, and build long-term client relationships.
• Experience in Training or a willingness to learn sales scripts, product knowledge, and tele sales best practices.
• Proven experience in tele-sales, inside sales, or a similar client-facing role, preferably in tech, digital, or service industries.
• Comfort using CRM tools, call tracking systems, and basic productivity software.
• Ability to work in a fast-paced environment, meet targets, and manage multiple leads simultaneously.

Minimum educational qualification: A high school diploma; a bachelor’s degree in business, marketing, or related fields is an advantage.

Job Title: Sales Executive – International Outbound Sales

Location: Hybrid

Experience: 2–3 Years

Regions Covered: USA, Europe, APAC

Job Description:

We are looking for a confident, target-driven sales professional who thrives on building connections across global markets. If you're someone who loves picking up the phone, crafting sharp outreach messages, and turning cold prospects into warm conversations — this role is for you.

Key Responsibilities:

 • Make outbound calls to prospects across USA, Europe & APAC, confidently representing the company on every call

 • Identify and reach decision-makers — CEOs, CTOs, Founders & Business Heads

 • Generate qualified leads through cold calling, email outreach & LinkedIn prospecting

 • Run targeted LinkedIn and cold email outreach campaigns

 • Schedule discovery/demo meetings for the Sales & BD team

 • Handle follow-ups, reminders, and first-level objection handling

 • Maintain accurate CRM records and pipeline updates

 • Support post-meeting follow-ups and proposal discussions

Required Skills & Experience:

 • 2–3 years of experience in outbound sales, inside sales, or lead generation

 • Prior experience with international clients (USA, UK, Europe, or APAC)

 • Excellent spoken and written English

 • Hands-on experience with cold calling, email outreach & LinkedIn prospecting

 • Working knowledge of CRM tools such as HubSpot, Zoho, etc.

 • Strong research skills, follow-up discipline, and a target-driven mindset

Preferred / Bonus Skills:

 • Experience in IT services, SaaS, software, or digital services sales

 • Familiarity with LinkedIn Sales Navigator, Apollo, Lusha, Lemlist, etc.

 • Understanding of B2B sales funnels and lead qualification

Education:

Bachelor's degree in Business, Marketing, Commerce, Computer Applications, or a related field

Role: Sales Executive

Industry Type: IT Services & Consulting

Employment Type: Full Time, Permanent

Department: Sales & Business Development

Telecalling Job Description

Job Title: Telecaller / Telecalling Executive

Job Summary:

A Telecaller is responsible for handling outbound and inbound calls to customers. The role includes explaining products or services, generating leads, resolving customer queries, and maintaining positive relationships with clients.

🔑 Key Responsibilities

• Make outbound calls to potential or existing customers
• Handle inbound calls and respond to customer inquiries
• Explain products/services clearly and persuade customers
• Generate sales leads or close sales (depending on role)
• Maintain records of calls and customer details
• Follow up with customers for feedback or future sales
• Achieve daily/weekly/monthly targets
• Resolve customer complaints or escalate when necessary

🎯 Required Skills

• Good communication and interpersonal skills
• Fluent in required languages (e.g., English, Hindi, etc.)
• Persuasive and convincing ability
• Basic computer knowledge (CRM tools, MS Excel, etc.)
• Patience and active listening skills
• Ability to handle rejection and pressure

🎓 Qualifications

• Minimum: High school diploma or equivalent
• Preferred: Graduate in any field
• Prior experience in sales/customer service is an advantage

⏰ Working Conditions

• Office or call center environment
• May involve shift work (including night shifts for international processes)
• Performance-based targets and incentives

💼 Types of Telecalling Roles

• Sales Telecaller
• Customer Support Executive
• Lead Generation Executive
• Collection/Recovery Caller