International Outbound Voice Process (WFO-Kolkata)
Job description : (International Voice Process-US Region)
- Kindly go through the job description properly.
- It's a Work From Office (Salt lake Sector 5, Kolkata)
Time : 9PM-6AM (night shift) -it's a fixed shift
Workdays : Monday to Friday (only month's last Saturday is working, rest all are off)
Job description :
- Hiring Male Candidates for International Voice Process - Telecalling (Nightshift) IGLOBAL IMPACT ITES PVT. LTD. is hiring male candidates having experience in International Outbound Process for Kolkata location (US Shift).
Job Responsibilities :
- International Calling experience.
- Quick and attentive speaking with the clients.
- Convincing skills/International Sales skills.
- Transfer call to the supervisor after initial explanation.
- Achieving the monthly given targets.
- Customer Interaction
- Maintain fruitful relationships with clients and address their needs effectively.
Skills Required :
- Excellent Communication Skills in English
- Both Graduate/Undergraduate may apply.
- Should have experience in International Voice process & International Sales
- Exceptional Knowledge in Sales
- An enthusiastic and ambitious team player with an eye for detail and commitment
- Good planning and teamwork skills.
- Candidates who have experience in International BPO in outbound process are eligible.
Job Type: Full-time
Schedule:
- Fixed shift
- Monday to Friday
- Night shift
- US shift
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- North 24 Parganas, West Bengal: Reliably commute or planning to relocate before starting work (Required)
- Higher Secondary(12th Pass) (Preferred)
Shubham Vishwakarma
Full Stack Developer - Averlon
About IGLOBAL IMPACT ITES PVT. LTD.
About
Company social profiles
Similar jobs
Angular (2+)
React NativeWe are looking for a skilled and 2.5-8 years experienced Senior Frontend Developer
Developer to join our talented development team. If you are passionate about cutting-edge
technologies, have a proven track record of delivering high-quality solutions, and thrive in a
collaborative and fast-paced environment, we want to hear from you.
Roles and Responsibilities:
● Develop and maintain robust and scalable web applications using Angular and Mobile Application React Native Application.
● Collaborate with cross-functional teams to define, design, and ship new features.
● Lead the architecture and design of complex software solutions.
● Ensure the technical feasibility of UI/UX design and implement responsive and user-
friendly interfaces.
● Implement best practices in software development, code reviews, and
documentation.
● Work closely with product management and stakeholders to understand
requirements and translate them into technical solutions.
● Optimise applications for maximum speed and scalability.
● Troubleshoot, debug, and resolve software defects and issues.
● Stay updated on emerging technologies and trends in MEAN/MERN stack
development and AWS Cloud services.
Position Summary
We are seeking highly motivated and customer-oriented professionals for the role of Process Associate for an International Voice and Non-Voice Process. The ideal candidate will have excellent communication skills, a problem-solving mindset, and a passion for delivering a top-tier customer experience.
Key Responsibilities
- Manage customer interactions via phone, email, or chat in a professional and timely manner.
- Resolve customer queries, issues, or complaints with accuracy and empathy.
- Maintain detailed records of customer interactions in the system.
- Collaborate with internal teams for escalations and resolution follow-ups.
- Uphold service quality standards and contribute to continuous improvement.
Qualifications & Requirements
- Education: 12th Pass, Diploma, Graduate, or Postgraduate
- Experience: Freshers and experienced professionals (up to 3 years) are encouraged to apply
Skills:
- Excellent verbal and written communication in English
- Strong interpersonal and problem-solving skills
- Basic computer proficiency (MS Office, typing skills)
- Ability to work in a fast-paced, team-oriented environment
- Willingness to work in rotational shifts (including night shifts)
Perks & Benefits
- Competitive salary with performance-based incentives
- Night shift allowances and cab facility
- One-time complimentary meal during shifts
- Opportunities for internal growth and role advancement
- Exposure to international client processes and professional development
JavaQA Automation
Key Requirements:
● Hands-on experience with automated testing tools like Selenium
● Previous experience working as a QA Automation Engineer.
● Strong knowledge of software QA methodologies, tools and processes
● Experience in writing clear, concise and comprehensive test plans and test cases
● Advanced programming skills including automation systems and databases.
● Familiarity with programming script languages including Java.
● Experience with performance and/or security testing is a plus
● Detailed knowledge of application functions, bug fixing, and testing protocols.
● Good written and verbal communication skills.
Key Responsibilities
● Review requirements, specifications and technical design documents to provide timely
and meaningful feedback
● Identifying software application weaknesses and target areas.
● Create detailed, comprehensive and well-structured test plans and test cases
● Estimate, prioritize, plan and coordinate testing activities
● Identify, record, document thoroughly and track bugs
● Develop and apply testing processes for new and existing products to meet client
needs
● Liaise with internal teams (e.g. developers and product managers) to identify system
requirements
● Monitor debugging process results
● Stay up-to-date with new testing tools and test strategies
Location: HSR Layout, Bangalore
Job Summary:
We are seeking a highly motivated and experienced Lead Sales Development Representative to spearhead our sales development efforts. The ideal candidate will be responsible for generating new business opportunities, managing and nurturing leads, and developing a high-performing sales development team. As a lead, you will play a critical role in driving our company's growth by implementing strategic sales initiatives and fostering strong relationships with potential clients.
Key Responsibilities:
- Lead and mentor a team of Sales Development Representatives (SDRs).
- Develop and execute strategic plans to generate new leads and expand the company's customer base through various channels, including cold calling, email campaigns, and social media outreach.
- Monitor and analyze team performance, providing regular coaching and feedback to enhance productivity and effectiveness.
- Collaborate with the marketing and sales teams to align sales strategies and optimize lead generation efforts.
- Manage and maintain the lead pipeline, ensuring timely follow-up and effective qualification of prospects.
- Participate in key sales and business development meetings, presenting insights and strategies to stakeholders.
- Stay abreast of industry trends, market conditions, and competitive landscape to inform sales strategies and approaches.
- 4+ years of experience in sales or business development, preferably in a IT / SaaS environment
- Contribute to the continuous improvement of sales processes and tools to increase efficiency and conversion rates.
Qualifications:
- Bachelor's degree in Business Administration, Marketing, or a related field.
- A minimum of 3-8 years of experience in sales development, with at least 2-4 years in a leadership role.
- Proven track record of achieving and exceeding sales targets.
- Strong leadership and team management skills, with the ability to motivate and inspire others.
- Excellent communication, interpersonal, and negotiation skills.
- Proficient in CRM software and sales automation tools.
- Proficient in Lead Generation tools like LinkedIn Sales Navigator / Apollo / Lusha / Zoom Info
- Ability to analyze data and sales metrics to inform decision-making.
- Self-motivated, with a strong work ethic and a results-driven approach.
Java
Spring BootCompany Name: Curl Tech
Location: Bangalore
Website: www.curl.tech
Company Profile: Curl Tech is a deep-tech firm, based out of Bengaluru, India. Curl works on developing Products & Solutions leveraging emerging technologies such as Machine Learning, Blockchain (DLT) & IoT. We work on domains such as Commodity Trading, Banking & Financial Services, Healthcare, Logistics & Retail.
Curl has been founded by technology enthusiasts with rich industry experience. Products and solutions that have been developed at Curl, have gone on to have considerable success and have in turn become separate companies (focused on that product / solution).
If you are looking for a job, that would challenge you and desire to work with an organization that disrupts entire value chain; Curl is the right one for you!
Job Type: Full time
Designation: Senior Full Stack Developer & Junior Full Stack Developer (based on experience)
Job Description:
-
As a senior Full-stack Developer, your role would involve design develop and deploy full stack application out of Artificial intelligence projects with a focus on low latency and scalability.
-
You also need to optimize the application for better performance and a large number of concurrent users.
-
Besides, you’d also closely mentor younger engineers on the team and contribute to team building.
-
A strong technologist at Curl cares about doing things the right way rather than just doing them and thrives in a
complex and challenging environment.
Who are we looking for?
-
Bachelors / Masters in Computer Science or equivalent with at least 4-8 years of professional experience.
-
Solid understanding of design patterns, data structures, and advanced programming techniques
-
As an Engineer in our team, you will design, code, test and debug quality software programs.
-
Strong software design and architectural skills in object-oriented and functional programming styles. Strong software design and architectural skills in object-oriented and functional programming styles.
-
Java 8, Microservices using Spring boot, Spring Cloud, Docker, Kubernetes orchestrator.
-
Experience in working with Spring Framework - Spring boot, Spring REST, Spring Security, Spring Data JPA, OAuth2,
hibernate.
-
Experience in Reactjs or Angular.
-
Experience in RabbitMQ
-
Experience in Unit Testing Tools like Junit/TestNG
-
Experience in working with SQL & NonSql databases such as MySQL, Mongo DB.
-
Knowledge on CI/CD architecture.
-
Knowledge of tools like Jenkins, SonarQube, Maven, Gitlab
-
Experience in cloud technologies.
• You demonstrate the ability to work in a fast paced and hyper-growth environment where the requirements are constantly changing.
-
Solid understanding of design patterns, data structures, and advanced programming techniques.
-
Nice to have: Python 3.6+, Image and textual data processing technologies
-
Expert in modern JavaScript frameworks like Angular, React or VUE (Angular is a must).
-
Familiar with agile techniques like code reviews, pair programming, collective code ownership, clean code, TDD and
refactoring.
-
Design and development of high-volume, high-performance, high-availability, service-oriented Java applications
using proven Java frameworks and technologies.
Remuneration offered: Industry standard
Work Experience: 4 years+ of hands on experience.
NodeJS (Node.js)
Amazon Web Services (AWS)Founded by two MDI alumnus, it is a student centric and personalised learning platform that delivers enjoyable learning content as per the state boards. This ed-tech provides a solution which is easy to use, lets students enjoy learning, makes life easy for a teacher and delivers learning in the language that students are most comfortable. The organisation has worked in 14 states across India and awarded Google India under "Impacting Change through Digital".
- Taking ownership of the current web based reporting backends of our current solutions/ apps and developing/ stabilizing/ scaling them further as per product plans
- Ensuring development and ongoing growth of a web based content management engine as the central node of our apps and tablet based learning products.
- Licensing, Encryption, Reporting & Analytics for all our products have to be integrated into a single user and licensing management backend.
Desired Candidate Profile
What you need to have:
- Deep and Practical experience with Node. JS (primary work component), Firebase, AWS/ Heroku, SQL/ NoSQL Databases with Server side integration.
- 2-3 years of deep hands-on experience with web based solutions, backend development and web development in the above mentioned tech.
- Should have worked on a web based backend in Node.JS for preferably an android app based solution which had scaled to a large number of users.
- Developed, managed and scaled usage/ analytics and reporting of end user based solutions.
- Should have developed and managed APIs.
- Should have practical experience of integrating and managing online payment systems.
- Built and managed online learning platforms with login, video security, online payment and reports.
We are looking for an ambitious and energetic Research and Market Entry Strategist to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.
The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.
Responsibilities:
- Develop a growth strategy focused both on financial gain and customer satisfaction
- Conduct research to identify new markets and customer needs
- Arrange business meetings with prospective clients
- Promote the company’s products/services addressing or predicting clients’ objectives
- Prepare sales contracts ensuring adherence to law-established rules and guidelines
- Provide trustworthy feedback and after-sales support
- Build long-term relationships with new and existing customers
- Develop entry level staff into valuable salespeople
- Handle Inbound & Outbound customer calls
- Acknowledge and resolve customer queries and promptly provide solution to the
- query
- Keeping records of customer interactions, transactions, comments and complaints
- Establish and improve cooperation with new/existing customers
- Coordinate with all the department for smooth redressal of customer complaints.
- Maintaining a positive, empathetic and professional attitude towards customers.
- Excellent interpersonal and oral communication skills
- Computer knowledge (WORD & EXCEL)
- Experience in customer handling
- A minimum of 3 years of work experience in software quality assurance
- Solid experience in any of the programming languages such as Java, Python, JS, etc
- Experience working with Selenium automation testing, Jmeter, etc
- Strong knowledge of software QA methodologies, tools, and process
- Experience in writing clear, concise, and comprehensive test plans and test cases
- Hands-on experience with both white box and black box testing
- Solid experience in automation tools for unit, functional, API, UI, performance, and/or security testing
- Experience working in an Agile/Scrum development process
- Salesforce Testing, Certifications, and JIRA knowledge will be an advantage
- Hands-on experience in framework creation is preferable
- Experience in Git is mandatory
Roles and Responsibilities:
- Reviewing requirement documents, specifications to provide timely and meaningful feedback
- Creating detailed, comprehensive, and well-structured test plans and test cases
- Estimating, prioritizing, planning, and coordinating quality testing activities
- Designing and implementing tests, debugging and defining corrective actions
- Identify, record, document thoroughly, and track bugs
- Perform different levels of testing such as regression testing, sanity testing, smoke testing, etc
- Liaise with internal teams (e.g. developers and product owners) to identify system requirements, debug results
- Track quality assurance metrics
- Stay up to date with new testing tools and test strategies
- Managing and supporting the QA team
- Responsible for the deliverables of the QA team
- Reviewing test scenarios, test cases from the QA team
iOS App Development
Objective C
Swift
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon