International Outbound Voice Process (WFO-Kolkata)

About Us:

We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that wants its clients to always Expect the EXTRA from it. Our primary clientele consists of Startups and corporations like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL, Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, and coders who believe Moshi Moshi is an experience rather than a company.

Job Role: Associate Art Director

Experience Level: 5+ years

Location: Bangalore, Onsite

Roles and Responsibilities:

1. Driving Organization Culture:

● Play an active and supportive role in driving the vision for the company in coordination with

the Copy and SM and communicating the same to the employees within the Team

● Focus on Leadership actions impacting team members' performance to create better

customer experiences and business results.

● Key focus on trying to plug any existing issues within the Organization as a whole

● Setting the democratic leadership tone for the organization

2. Business Strategy, Direction & Positioning:

● Involvement in existing brand strategy discussions and brainstorming sessions

● Develop creative programs and design concepts that meet the business objectives of the

organization and that advance the brand strategies

● Lead initiatives and define future brand design direction

● Ensure design quality and that design directives are followed.

● Knowledge of the strategic direction of all accounts handled by his/her team

3. Account Mining & Partnerships:

● Work collaboratively with the SMM and strategy team to develop innovative concepts

identify potential problems, and formulate recommendations

● Contributing to pitch presentations

4. Account Management:

● Detailed knowledge of the design strategy formulated for different brands.

● Ensure effective and timely implementation of strategies

● Communicate and represent the brand from the design perspective, in and outside the

design team

● Briefing and managing social media and development teams

● Take regular feedback from the client regarding the quality of work and areas of

improvement

● Attend important and strategic Client meetings

5. Team Management:

● Foster growth and skill development of team members

● Creative Direction. Helping to drive innovation and creativity within the team

● Internal communication to streamline and standardize service quality in line with Moshi

Moshi’s positioning

● Provide leadership of the account team and client, and ensure best-in-class work is delivered

consistently.

6. Planning and prioritizing the team’s work:

● Improving the tracking and monitoring of team members as they progress through their

work and skill set, and providing support such as counseling and extra training, where needed

● Project Manage work and ensure all deadlines are met

● Actively participate in the hiring process as part of interviewing and assessing candidates for

their team as per the requirements of the accounts.

● Keep a tab/lower the attrition factors within the team and advise and inform the

management accordingly

● Training Needs Analysis and other Employee Development activities of new joiners and team

members

● Track and report the length of time for the training required on various training modules and

suggest improvements to the company

● Perform Quarterly Evaluations and Annual Appraisals for the team members periodically and

update the HR and Management on the progress

● Strong Inter – department coordination to avoid any confusion

Moshi Moshi is looking for a talented and experienced Associate Art Director to join our Digital Marketing

Team in Bangalore. If you are passionate about Designs larger than life. - You are meant for this role!

Key Responsibilities

Handle customer queries via phone calls, emails, and chat support.

Provide timely and accurate solutions to customer concerns.

Maintain a high level of customer satisfaction and service quality.

Escalate complex issues to the relevant teams and ensure proper follow-up.

Record and update customer interactions in CRM/support systems.

Coordinate with internal teams to resolve customer issues efficiently.

Provide customer training and guidance on product features, processes, and usage to enhance customer experience and satisfaction

Assist customers with product-related information and troubleshooting.

Prepare customer support reports and feedback summaries.

Required Skills

Minimum 2+ years of experience in Customer Support, Client Servicing, or Customer Success.

Excellent verbal and written communication skills in English.

Strong problem-solving and customer-handling abilities.

Ability to manage multiple customer requests simultaneously.

Good interpersonal and relationship-building skills.

Basic knowledge of CRM and ticketing tools.

Positive attitude, patience, and a customer-centric approach.

Qualification

Bachelor's degree in any discipline.

Excellent communication and presentation skills.

Proficiency in MS Office and email communication.

Job Description

To be successful in this role, you should meet the following requirements:

Knowledge of Java Script, Java server pages and Angular JS is required. Knowledge of Dojo is advantageous. 

Knowledge of Core Java, Spring Core, Spring MVC , Spring Batch and Hibernate/JPA is required.

Knowledge of Databases such as Oracle and PL/SQL is advantageous.

Previous experience of working on Agile projects is required.

Excellent English Communication and presentation skills

Knowledge of JIRA, DEVOPS, control M scheduling and GSD is desirable.

Proven ability to clearly articulate implications of technical analysis to colleagues and stakeholders

Exhibit highest standards of ownership & accountability.

In this role, you will:

As a Full Stack Engineer, you will be part of the Compliance IT Data and MI Team.

Part of the wider Compliance Group Function, the Data and MI Team provides a foundational set of data capabilities which maximise synergy, minimise spend and ensures, ultimately, that the data serving various Compliance-related business processes is of the highest quality and standard.

As a Full Stack Engineer within Data & MI team, you will be responsible for accepting the work requests that are prioritised and developing the code enhancements to match the requirements as described in the chance request.

In addition, you will be responsible for the deployment of changes to the relevant Data & MI system code stack.

As an engineer you will be expected to be able to work and manage multiple change requests in parallel and be able to handle stakeholder queries by applying the appropriate analysis on the code. 

all - Pls start above skill

🌟 Job Opening: Business Development Manager (B2B – EdTech Curriculum Sales)

Company: KGISL – Million Genius Coders

Industry: Education Technology | K–12 Curriculum Solutions

Job Type: Full-Time | On-Field | Individual Contributor

Work Days: 6 Days/Week (Monday–Saturday)

Experience: 1–4 Years (EdTech / Institutional Sales Preferred)

North & Central TN: Vellore, Ranipet, Tiruvannamalai

South TN: Ramanathapuram, Kanniyakumari

💼 About the Role – What You’ll Do

As a BDM – Institutional Sales, you’ll drive growth by acquiring and onboarding schools (B2B segment) to adopt our flagship coding curriculum solutions. This is a pure field role focused on relationship-building, solution selling, and driving MoUs with school stakeholders.

🔧 Key Responsibilities

Conduct on-site visits to schools, meeting Principals, Management, and Key Decision Makers.

Deliver compelling product pitches and presentations for MGC’s NEP-aligned coding curriculum.

Manage the end-to-end sales cycle – from lead generation and demo to MoU closure and onboarding.

Coordinate with internal teams for delivery, trainer allocation, LMS access, and post-sale services.

Ensure compliance with the company’s Ops Policy, CRM standards, and field protocols.

✅ Who Should Apply

Proven experience (1–2 years) in EdTech / K–12 B2B sales / school curriculum sales.

Strong field sales discipline with CRM exposure.

Excellent communication in Tamil and English.

Strong technical understanding of curriculum-based solutions or EdTech offerings.

Willingness to travel extensively within the assigned region.

Self-driven, accountable, target-oriented mindset with strong follow-ups.

Opportunities to lead new curriculum launches and academic partnerships across India

Job Description: Senior Full Stack Java Developer

Timings: 2 p.m – 11 p.m

Employment: Full-time (Hybrid)

Overview: We are hiring two exceptional India-based Lead Developers to work as core members of U.S. based Agile teams. These individuals will own the technical implementation of critical features across customer-facing and associate-facing applications. This is a hands-on technical role, with at least 50% of time spent actively writing code or performing engineering tasks, while also guiding the rest of the team in execution.

Key Responsibilities:

• Serve as the senior technical contributor in a cross-border team focused on Loyalty, Mobile App, CRM, and Customer Pickup.

• Own software design, development, testing, and delivery for cloud-native microservices and web components.

• Lead and guide code reviews, enforce coding standards, and ensure best practices across development.

• Work closely with American product, architecture, and Development Manager teams to break down epics, refine stories, and estimate work. • Mentor India-based junior developers and enforce engineering best practices in a collaborative, remote-first culture.

• Proactively communicate blockers, design decisions, and progress across global teams.

• Write clean, testable, scalable code with strong observability and resilience patterns.

• Integrate with Salesforce, internal APIs, SQL/NoSQL systems, and customer data platforms.

Required Experience & Skills:

• 8-10 years of hands-on development experience.

• Deep expertise in Java, Spring Boot, RESTful API development, SQL (PostgreSQL, SQL Server), and front-end frameworks (React/Angular). • Experience working within an Agile environment alongside U.S.-based product managers, development managers, and designers.

• Strong debugging, troubleshooting, and unit/integration testing skills.

• Familiar with CI/CD pipelines, source control (Git), containerization (Docker), and modern deployment patterns.

• Excellent communication and proactive problem-solving in a remote-first environment.

• Prior experience working in an offshore/onshore model is highly preferred. 

Our client acts as an all-in-one OKR platform that focuses on aligning the client’s strategic priorities, projects and goals and thus to drive exceptional results & culture, without changing the team's behaviours. Some of their products include OKR software, performance reviews, engagement insights, 1:1 meetings, CoffeeConnect etc. They have served 500+ companies from 60+ countries. Some of their clients are Dunzo, Plum, Udaan, KhataBook etc.

Headquartered in San Francisco, California, our client was founded in 2018 by well-experienced entrepreneurs, one of whom is an IIT-Delhi graduate and the other is a NIT, Trichy graduate.

• Partnering with Customer Success team to establish relationships with current account contacts, ensuring smooth transition of closed deals
• Confidently networking within customer accounts to identify opportunities and navigating throughout the organization
• Qualifying leads, converting to opportunities and closing deals for new business in existing customer accounts while maintaining visibility over overall account activity
• Presenting demo software platform to various industries and executives
• Conducting market research to identify selling possibilities and evaluating customer needs
• Leveraging internal resources to help accelerate sales process or mitigate risk
• Ensuring sales processes and documentation are accurate and timely for transparency throughout the account team
• Collaborating with Marketing by providing feedback and input on customer marketing campaigns

What you need to have:

• At least 4-10 years of inside sales experience, particularly for a SaaS product selling in India market
• A positive and energetic personality, excellent listening skills, and professional presentation skills
• Ability to explain cloud software and technical concepts to a wide-ranging audience
• A proven track record. You can't wait to tell us how awesome you are at generating new business    

We are hiring a talented Social Media Manager professional to join our team. If you're excited to be part of a winning team.

Responsibilities for Social Media Manager

• Oversee day-to-day management of campaigns and ensure brand consistency
• Facilitate scaling brand and company awareness through various social media channels
• Work with brand to create and implement social media strategies monthly
• Ensure brand consistency in copy through tone, voice and terminology
• Supervise all aspects of social media interaction between customers and the company, and ensure a positive customer service experience
• Create actionable plans to both grow and maintain followers through popular social media platforms such as Twitter, Facebook, Pinterest, YouTube and LinkedIn
• Ensure progress on all platforms by using analytical tools such as Google Analytics and others
• Oversee the creating and implementation of the monthly editorial calendar which includes monthly sales objectives and initiatives

Qualifications for Social Media Manager

• 3-5 years of social media management experience
• Bachelor's degree in business, marketing, journalism, public relations or related field
• Professional certification in Google Analytics strongly preferred
• Proficient using multi-social posting programs such as Hootsuite and HubSpot
• Strong computer skills using Microsoft Office and Adobe Suites
• General knowledge of Search Engine Optimization and internet ranking for web content
• Relevant experience determining a target audience and how to cater unique marketing campaigns to capture their attention
• Strong understanding of marketing strategy and how to effortlessly utilize these concepts throughout various forms of outreach
• Ability to manage and supervise a diverse group of employees and simultaneously work toward many company initiatives at once

You can apply directly through here -

https://lnkd.in/erjTTJuS

The candidate should have good team player skills and the ability to work hard independently under the least supervision. Should be a problem solver and self-motivated to work in a startup environment. Must have good learning and grasping skills. Keen to learn new things and flexible to work with startup culture.

Responsibilities

• Translate existing designs and wireframes into high-quality code.
• Design, build and maintain high-performance, reusable, and reliable Java code.
• Ensure the best possible performance, quality, and responsiveness of the application.
• Help maintain code quality, organization, and automatization.
• Work in an agile environment with continuous integration and deployment.
• Detail requirements taking inputs from the team and coming up with estimations for planning.
• Collaborate on projects with a closely-knit team.
• Develop and maintain mobile apps using Rest APIs.

Requirements

• Experience- 0-2 years.
• Good aptitude and good attitude.
• Need a hardworking candidate.
• Strong knowledge of Android SDK, different versions of Android, and how to deal with different screen sizes.
• Strong Knowledge of OOPs.
• Strong Knowledge of Core Java.
• Hands-on experience in Java.
• Familiarity with RESTful APIs to connect Android applications to back-end services.
• Strong knowledge of Android UI design principles, patterns, and best practices.
• Experience with offline storage, Proficient with Multithreading, I/O stream, Collections, etc.
• Ability to design applications around natural user interfaces.
• Knowledge of the open-source Android ecosystem and the libraries available for common tasks.
• Ability to understand business requirements and translate them into technical requirements.
• Familiarity with cloud APIs and push notifications.
• A knack for benchmarking and optimization.
• Understanding of Google's Android design principles and interface guidelines.
• Proficient understanding of code versioning tools, such as GitHub.
• Familiarity with continuous integration.
• A team player, fast learner with good verbal and written communication skills

Preference

• Hands-on experience in Kotlin.

Education

• UG: BCA in Computers, B. Tech/B. E. in Any Specialization.
• PG: Any Postgraduate in Any Specialization.