International Outbound Voice Process (WFO-Kolkata) at IGLOBAL IMPACT ITES PVT. LTD. · Kolkata · 0 - 5 years · ₹1L - ₹2.4L / yr · Profitable · Posted 9 Nov 2023

International Outbound Voice Process (WFO-Kolkata)
Job description : (International Voice Process-US Region)
- Kindly go through the job description properly.
- It's a Work From Office (Salt lake Sector 5, Kolkata)
Time : 9PM-6AM (night shift) -it's a fixed shift
Workdays : Monday to Friday (only month's last Saturday is working, rest all are off)
Job description :
- Hiring Male Candidates for International Voice Process - Telecalling (Nightshift) IGLOBAL IMPACT ITES PVT. LTD. is hiring male candidates having experience in International Outbound Process for Kolkata location (US Shift).
Job Responsibilities :
- International Calling experience.
- Quick and attentive speaking with the clients.
- Convincing skills/International Sales skills.
- Transfer call to the supervisor after initial explanation.
- Achieving the monthly given targets.
- Customer Interaction
- Maintain fruitful relationships with clients and address their needs effectively.
Skills Required :
- Excellent Communication Skills in English
- Both Graduate/Undergraduate may apply.
- Should have experience in International Voice process & International Sales
- Exceptional Knowledge in Sales
- An enthusiastic and ambitious team player with an eye for detail and commitment
- Good planning and teamwork skills.
- Candidates who have experience in International BPO in outbound process are eligible.
Job Type: Full-time
Schedule:
- Fixed shift
- Monday to Friday
- Night shift
- US shift
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- North 24 Parganas, West Bengal: Reliably commute or planning to relocate before starting work (Required)
- Higher Secondary(12th Pass) (Preferred)

About IGLOBAL IMPACT ITES PVT. LTD.
About
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Job Description – Sales Executive (Inside Sales)
Job Title: Sales Executive – Inside Sales (Server Sales)
Experience: Freshers
Location: Noida (Work from Office)
Employment Type: Full-Time
About the Role
We are looking for enthusiastic and confident Sales Executives to join our growing team. This is a Sales role where you will be responsible for selling server solutions to potential customers through phone calls. If you have excellent communication skills, enjoy interacting with people, and are passionate about building a career in sales, we'd love to hear from you.
Note: All sales activities will be conducted from the office through calls and online communication.
Key Responsibilities
- Connect with prospective customers through outbound calls.
- Understand customer requirements and recommend suitable server solutions.
- Explain product features, pricing, and benefits in a clear and professional manner.
- Build strong relationships with potential customers and address their queries.
- Follow up with leads to convert them into successful sales.
- Achieve daily, weekly, and monthly sales targets.
- Maintain accurate records of customer interactions and sales activities.
- Coordinate with internal teams to ensure a smooth customer onboarding process.
- Stay updated on the company's products and industry trends.
Eligibility Criteria
- Bachelor's degree in any discipline.
- Freshers are encouraged to apply.
- Candidates with up to 1 year of experience in Telecalling, Inside Sales, Customer Support, or Sales will be preferred.
Required Skills
- Excellent verbal communication skills in English and Hindi.
- Strong convincing and negotiation skills.
- Positive attitude with a customer-focused approach.
- Confidence in speaking with customers over the phone.
- Basic computer knowledge and familiarity with MS Office.
- Ability to work in a target-driven environment.
- Quick learner with a willingness to understand technical products.
What We Offer
- Competitive salary with attractive performance-based incentives.
- Comprehensive product and sales training.
- Career growth opportunities in the IT sales industry.
- Supportive and collaborative work environment.
- Opportunity to develop communication, negotiation, and sales skills.
Why Join Us?
- No field visits – complete office-based Inside Sales role.
- Excellent opportunity for freshers to start a rewarding career in sales.
- Hands-on training and continuous learning.
- Fast-paced environment with opportunities for career advancement.






