International Outbound Voice Process (WFO-Kolkata)

We are looking who has exposure in RPA/Blue prism 

Good Exposure in RPA/Blue Prism

Understanding the requirements and work accordingly

Experience in Blue Prism Path Solution Management

Strong Understanding of RPA technology

Excellent Communication skills

Assistant Technical Project Manager

Exp: 2-3 Years

Salary: 40-50k INR Per Month

Location: In Office, Ahmedabad. 

Acceptable Notice Period: Immediate To 30 Days

Qualifications:

1. 2-3 years of experience in project management or a technical role.

2. Strong understanding of project management methodologies (e.g., Agile, Waterfall).

3. Excellent organizational, time management, and problem-solving skills.

4. Strong written and verbal communication skills.

5. Proficiency in project management tools (e.g., Jira, Asana, Trello).

6. Knowledge of software development lifecycle and testing methodologies.

Requirements

• Bachelors/Masters in Computer Science or a related field
• 5-8 years of relevant experience
• Proven track record of Team Leading/Mentoring a team successfully.
• Experience with web technologies and microservices architecture both frontend and backend.
• Java, Spring framework, hibernate
• MySQL, Mongo, Solr, Redis, 
• Kubernetes, Docker
• Strong understanding of Object-Oriented Programming, Data Structures, and Algorithms.
• Excellent teamwork skills, flexibility, and ability to handle multiple tasks.
• Experience with API Design, ability to architect and implement an intuitive customer and third-party integration story
• Ability to think and analyze both breadth-wise (client, server, DB, control flow) and depth-wise (threads, sessions, space-time complexity) while designing and implementing services
• Exceptional design and architectural skills
• Experience of cloud providers/platforms like GCP and AWS

Roles & Responsibilities

• Develop new user-facing features.
• Work alongside the product to understand our requirements, and design, develop and iterate, think through the complex architecture.
• Writing clean, reusable, high-quality, high-performance, maintainable code.
• Encourage innovation and efficiency improvements to ensure processes are productive.
• Ensure the training and mentoring of the team members.
• Ensure the technical feasibility of UI/UX designs and optimize applications for maximum speed.
• Research and apply new technologies, techniques, and best practices.
• Team mentorship and leadership.

Office Assistant:

• Back office administration and support personnel
• Good organizational skills
• These tasks may include, proofreading, providing support service to the team, data entry
• Multitasking & Clerical work

Web & Mobile Applications development

• Responsible for driving development team and coordinate strategies to ensure smooth functioning of delivered software service to internal customers.
• Ability to work with complex business scenarios supporting critical business functions deployed across multiple locations.
• Manage day-to-day activities of application development team following SDLC principles.
• Exposure to Agile or Scrum Development, DevOps preferred
• Exposure to API management and UX design preferred
• Manage and coordinate the teams working on development using PHP/MYSQL, Oracle/APEX, Android Mobile application, etc.
• Help maintain the code quality, its organization, and automations.
• Experience in Project and team management
• Should have worked on large scale applications

Sizzle is an exciting new startup that’s changing the world of gaming.  At Sizzle, we’re building AI to automate gaming highlights, directly from Twitch and YouTube streams. We’re looking for a superstar engineer that is well versed with computer vision and AI technologies around image and video analysis.  

You will be responsible for:

• Developing computer vision algorithms to detect key moments within popular online games
• Leveraging baseline technologies such as TensorFlow, OpenCV, and others -- and building models on top of them
• Building neural network (CNN) architectures for image and video analysis, as it pertains to popular games
• Specifying exact requirements for training data sets, and working with analysts to create the data sets
• Training final models, including techniques such as transfer learning, data augmentation, etc. to optimize models for use in a production environment
• Working with back-end engineers to get all of the detection algorithms into production, to automate the highlight creation

You should have the following qualities:

• Solid understanding of computer vision and AI frameworks and algorithms, especially pertaining to image and video analysis
• Experience using Python, TensorFlow, OpenCV and other computer vision tools
• Understand common computer vision object detection models in use today e.g. Inception, R-CNN, Yolo, MobileNet SSD, etc.
• Demonstrated understanding of various algorithms for image and video analysis, such as CNNs, LSTM for motion and inter-frame analysis, and others
• Familiarity with AWS environments
• Excited about working in a fast-changing startup environment
• Willingness to learn rapidly on the job, try different things, and deliver results
• Ideally a gamer or someone interested in watching gaming content online

Skills:

Machine Learning, Computer Vision, Image Processing, Neural Networks, TensorFlow, OpenCV, AWS, Python

Seniority: We are open to junior or senior engineers. We're more interested in the proper skillsets.

Salary: Will be commensurate with experience. 

Who Should Apply:

If you have the right experience, regardless of your seniority, please apply. However, if you don't have AI or computer vision experience, please do not apply.

Minimum Qualifications:

1. Bachelor's degree in Commerce (B.Com) or equivalent.

Preferred Skillsets:

1. Proficiency in advanced Excel functions, such as pivot tables, VLOOKUP, and macros.

2. Hands-on experience with Excel.

3. Strong interpersonal skills to effectively collaborate with Customers and team members.

4. Logical reasoning and problem-solving capability to identify and resolve discrepancies.

5. Attention to detail and accuracy in data analysis.

6. Ability to work both independently and collaboratively within a team.

7. Excellent verbal and written communication skills.

8. Time management and organizational skills.

9. Basic knowledge of accounting principles.

Responsibilities:

1. Perform regular reconciliation of customer accounts to verify the accuracy of financial transactions.

2. Analyze financial data identify discrepancies or anomalies, and investigate the root causes.

3. Prepare and maintain detailed reports and documentation of reconciliation activities.

4. Monitor and report on key performance indicators related to account reconciliation.

Requirements 

•  3-5 years of experience working on Python Environment

•  Knowledge on software development methodologies and being able to work on projects individually or as part of a team. Should be able to work with AGILE methodology
•  Knowledge of relational databases, version control tools and other development tools
•  Understanding of the threading limitations of Python, and multi-process architecture
•  Understanding of accessibility and security compliance
•  Strong interest in learning new skills/technologies and curiosity to explore various Technologies.

•  Should have strong analytical skills
•  Good communication
•  Able to integrate multiple data sources and databases into one system
• Understanding of the differences between multiple delivery platforms, such as mobile vs desktop, and optimizing output to match the specific platform

Must Required Skills:

• Python 2/3
•  should have worked on one or more major Python web frameworks like Django.
• Worked with APIs development, integration of third-party APIs
• Working knowledge of MySQL databases integration with Python Environment.

• Monitoring room sales and improving sales technique
• Answering questions about property facilities/services and room accommodations
• Handling inquiries and obtaining correct information regarding details of reservation
• Confirming and processing reservation requests
• Ensuring all information pertaining to reservations are properly taken and entered into the system
• Overseeing accuracy of room blocks, reservations, and group market codes
• Keeping up to date rooms available for sale and any changes in hostel room rates
• Helping maximize room sales by upselling through different packages
• Maintaining and updating all room reservation transactions, room availabilities
• Handling group bookings as well as end to end reservations processes
• Working closely with Sales Front Desk, Marketing and other departments, to ensure guest requirements are met

Desired Candidate Profile

• Experience in voice and email process both
• Background in handling reservation for Hotels/Travel/Tourism in BPO/Call Centre(Hospitality)