
International Outbound Voice Process (WFO-Kolkata)
Job description : (International Voice Process-US Region)
- Kindly go through the job description properly.
- It's a Work From Office (Salt lake Sector 5, Kolkata)
Time : 9PM-6AM (night shift) -it's a fixed shift
Workdays : Monday to Friday (only month's last Saturday is working, rest all are off)
Job description :
- Hiring Male Candidates for International Voice Process - Telecalling (Nightshift) IGLOBAL IMPACT ITES PVT. LTD. is hiring male candidates having experience in International Outbound Process for Kolkata location (US Shift).
Job Responsibilities :
- International Calling experience.
- Quick and attentive speaking with the clients.
- Convincing skills/International Sales skills.
- Transfer call to the supervisor after initial explanation.
- Achieving the monthly given targets.
- Customer Interaction
- Maintain fruitful relationships with clients and address their needs effectively.
Skills Required :
- Excellent Communication Skills in English
- Both Graduate/Undergraduate may apply.
- Should have experience in International Voice process & International Sales
- Exceptional Knowledge in Sales
- An enthusiastic and ambitious team player with an eye for detail and commitment
- Good planning and teamwork skills.
- Candidates who have experience in International BPO in outbound process are eligible.
Job Type: Full-time
Schedule:
- Fixed shift
- Monday to Friday
- Night shift
- US shift
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- North 24 Parganas, West Bengal: Reliably commute or planning to relocate before starting work (Required)
- Higher Secondary(12th Pass) (Preferred)

About IGLOBAL IMPACT ITES PVT. LTD.
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Purpose of Job |
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Job Role |
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Who you are
You will be responsible for: · Building complex, enterprise-transforming applications on diverse platforms and technologies. · Writing and implementing efficient code · Working closely with other developers, QA Teams, UX designers, Business Analysts and Product Owner · Working in different domains and client environments · Documenting standard operating procedures You will get to: · Build custom software using cutting edge technologies and tools · Work with amazing and talented people to make innovative solutions a reality · Work in a dynamic environment where your talent is valued over your job title or years of experience · Travel overseas and work with diverse teams. · Build your own career path |
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Skills/Experience/Qualifications |
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Essential: · Excellent software programming skills with a strong focus on code quality · Excellent problem-solving skills · Excellent creativity skills to help invent new ways for approaching problems and suggest innovative solutions · Strong knowledge of JavaScript, TypeScript and React · Good UI design using HTML and a modern CSS framework such as Bootstrap, Foundation or Semantic UI. · Hands-on experience in analysis, design, coding, and implementation of complex, custom-built applications · Experience with working with AWS specially Lambda, API Gateway, CloudFormation
Desirable: · Knowledge of Amazon Connect · Knowledge of Python, Node.js, Spring Boot · Knowledge of Relational databases such as MySQL, PostgreSQL, SQL Server or Oracle. · Knowledge of software standard methodologies, like Test Driven Development (TDD) and Continuous Integration (CI) · Experience working with, or an interest in Agile Methodologies such as Scrum
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