International Outbound Voice Process (WFO-Kolkata)

Job Title : IT Risk & Controls Lead – Third Party Risk Management

Location : Pune (Onsite)

Experience : 5+ Years

Notice Period : Immediate or Serving Notice

Employment Type : Full-Time / Contractual

Mandatory Skills : Third Party Risk Management, IT Risk & Controls, System Development & Deployment Controls, Data Movement Controls, Identity & Access Management (IAM).

Key Requirements :

• Mandatory : Third Party Risk Management experience.
• Strong knowledge of IT Risk & Control frameworks (especially in financial services).
• Expertise in System Development, Data Movement, IAM (Identity & Access Management).
• Familiarity with Non-Financial Risk, compliance, and governance.
• Strong stakeholder management, communication, and analytical skills.
• Tools : MS Excel, SharePoint, Microsoft Teams, Confluence.

Responsibilities :

• Act as a trusted advisor to senior management on IT risk and control matters
• Govern controls across development, data, and access processes
• Ensure compliance with risk frameworks and identify areas for improvement
• Collaborate with Cybersecurity, IT, and Business teams to strengthen controls
• Support audits, regulatory compliance, and risk reporting

Preferred :

• Experience working in global teams and diverse cultural environments
• Knowledge of automation opportunities in control processes

BMS Service Manager is responsible for overseeing the operation, maintenance, and optimization of building management systems, which control and monitor various aspects of building. The role is important for ensuring the smooth functioning of a building's systems and providing service and Operation support. 

Responsibilities:

 Manage and supervise a team of service engineers and technicians who perform maintenance and service tasks on BMS equipment’s.

 Ensure the availability of spare parts and resources necessary to perform repairs and maintenance activity for complete cycle. 

 Set objectives, monitor team performance, and ensure work is completed on time and to required standards.

 Oversee the delivery of preventative and corrective maintenance services for BMS systems.

 Ensure compliance with Service Level Agreements (SLAs) and contractual commitments with clients.

 Coordinate and schedule routine maintenance checks and emergency repairs for BMS-related systems.

 Serve as the primary point of contact for clients regarding BMS service-related inquiries and issues.

 Build and maintain strong relationships with clients by providing exceptional customer service and addressing concerns proactively.

 Conduct regular client meetings and reviews to ensure satisfaction with the service provided.

 Support clients in upgrading their BMS systems with new technologies or integrating Provide high-level technical support for service-related issues, troubleshooting complex problems that may arise within BMS systems.

 Ensure that all BMS systems and operations comply with safety regulations, building codes, and industry standards.

 Maintain accurate records of maintenance activities, service reports, and equipment performance.

 Generate regular reports for clients and management on system status, service outcomes, and energy usage.

 Track and report on budgetary performance, costs, and resource allocation, invoicing and AR collection from time to time.

 Assist with the development and management of the BMS service department's budget.

 Ensure that service operations are cost-effective and within the budget while maintaining high standards.

 Identify areas for continuous improvement in BMS services and processes.

 Stay up to date with the latest technological advancements in building management systems and incorporate them into service offerings.

We are hiring a Senior Data Engineer with strong expertise in Databricks, Azure Data Factory, and PySpark.

Must Have:

• Databricks, ADF, PySpark
• Mastery: AWS/Azure/SAP, ELT, Data Modeling
• Skills: Data Integration & Processing, GitHub/GitHub Actions, Azure DevOps, SQL DB, Synapse, Stream Analytics, Glue, Airflow, Kinesis, Redshift, SonarQube, PyTest

Responsibilities:

• Build and optimize scalable data pipelines
• Architect & implement ELT/data models
• Manage data ingestion, integration, and processing workflows
• Enable CI/CD with DevOps tools
• Ensure code quality & reliability

1. Should have 2 - 7 years of IT Recruitment experience.
2. Should have good Oral and written communication skills.
3. Should have hands-on experience in handling IT Recruitment Permanent and Contract Staffing.
4. Strong in Searching Techniques / Sending Mass Mails / Job Postings etc
5. Familiar with IT requirements and Recruitment process.
6. Result oriented and ability to build strong professional relationships
7. Ability to work independently and multi-task in a fast paced environment.
8. Should have good convincing and negotiable skills.
9. Strong team player and pro-active.
10. Handling end-to-end recruitment.
11. Searching resumes through internal databases, references and external entities like Boolean searches, Mass Mailing through job boards, Job Posting, LinkedIn searches.
12. Coordinating the interviews of candidates with the client. Scheduling and Tracking the Shortlisted Candidates for the Interview.
13. Responsible for tracking the offered Candidates until Joins the Organization.
14. Maintaining the Trackers Reports of the Candidates

Roles and Responsibilities:

● Design, architect, and drive implementation of entire products and key engineering features

● Plan and track the development and release schedules, and provide visible leadership in crisis

● Establish and follow best practices, including coding standards and technical task management

● Involve in the end-to-end architecture design and implementation

● Deal with a dynamic project or feature with changing requirements

● Recruit, motivate and develop a superior team, establish a clear definition of functional excellence and create a culture based on those practices

Experience and Skills you MUST have:

● Web application development and micro-services architecture using JavaScript, Python, and JavaScript libraries and ReactJs and other web technologies - HTML, CSS, and JS

● Experience with RDBMS or NoSQL Database technologies like MySQL, MongoDB, PostgreSQL, ElasticSearch, and Redis

● End to end deployment and DevOps using - Kubernetes, Docker, GCP Stack

● Knowledge of Jenkins, Prometheus, New Relic, and other tools

● Experience implementing testing platforms and unit tests

● Rock solid at working with third-party dependencies and debugging dependency conflict

What You will do

● Create beautiful software experiences for our clients using design thinking, lean and agile methodology.

● Work on software products designed from scratch using the latest cutting edge technologies, platforms and languages such as JAVA, python, Javascript, GoLang and Scala.

● Work in a dynamic, collaborative, transparent, non-hierarchical culture.

● Work in collaborative, fast-paced and value-driven teams to build innovative customer experiences for our clients.

● Help to grow the next generation of developers and have a positive impact on the industry.

Basic Qualifications

● Experience: 4+ years.

● Hands-on development experience with a broad mix of languages such as JAVA, Python, Javascript etc.

● Server-side development experience mainly in JAVA, (Python and nodeJS can be considerable)

● UI development experience in ReactJS or AngularJS or PolymerJS or EmberJS or Jquery etc. are good to have.

● Passion for software engineering and follow the best coding concepts. ● Good to great problem solving and communication skills. Nice to have

Qualifications

● Product and customer-centric mindset.

● Great OO skills, including design patterns.

● Experience with devops, continuous integration & deployment.

● Exposure to big data technologies, Machine Learning and NLP will be a plus.

Benefits

● Competitive salary.

● Work from anywhere.

● Learning and gaining experience rapidly.

● Reimbursement for basic working set up at home.

● Insurance (including a top up insurance for COVID).

Location Remote - work from anywhere.

About us:

Zemoso Technologies is a Software Product Market Fit Studio that brings silicon valley style rapid prototyping and rapid application builds to Entrepreneurs and Corporate innovation. We offer Innovation as a service and work on ideas from scratch and take it to the Product Market Fit stage using Design Thinking->Lean Execution->Agile Methodology.

We were featured as one of Deloitte Fastest 50 growing tech companies from India thrice (2016, 2018 and 2019). We were also featured in Deloitte Technology Fast 500 Asia Pacific both in 2016 and 2018.

We are located in Hyderabad, India, and Dallas, US. We have recently incorporated another office in Waterloo, Canada. Our founders have had past successes - founded a decision management company acquired by SAP AG (now part of Hana Big data stack & NetWeaver BPM), early engineering team of Zoho (leading billion $ SaaS player) & some Private Equity experience.

Marquee customers along with some exciting start-ups are part of our clientele.

Frontend Developer (ReactJS)

About Company

Egregore Labs (www.egregorelabs.com) is a financial software company founded in 2017 by Prashant Vijay (ISB, Tulane) & Hari Balaji (IIM Ahmedabad, IIT Madras) both of whom have spent over a decade each in Financial Services, with a majority of their experience at Goldman Sachs across New York, Hong Kong & Singapore in roles across Trading, Quant & Technology.

Opportunity

We are looking for an experienced Frontend engineer with ReactJS development experience to join our team.

We will share our workload as a team and we expect you to work on a broad range of tasks.

Here’s are some of the things you might have to do on any given day:

Implement responsive and performant UIs with user centered approach with frontend technologies including ReactJS, Javascript(ES 6), Typescript, SCSS, etc

Write meaningful test cases for frontend &amp

Integrate our products with 3rd party products/tools/services

Develop Infrastructure for delivering services using a performance driven approach, build databases, schedule automated jobs, etc

Ideal Background / Experience

At least 3 yrs of diverse experience in web development for product or services oriented environment with exposure to working production deployments

Expertise in programming using Python/ReactJS or similar scripting languages

In-depth exposure to technologies used in web-based SaaS products, including REST APIs

Sound understanding of Postgres and NoSQL databases such as MongoDB

Nice to have exposure to any of

AWS

Azure

ELK

Object Relational Models (SQLAlchemy, etc)

Google APIs

Microservices Architecture Pattern

NodeJS / ExpressJS

Must Have: ReactJS, Javascript, HTML5, CSS3, Databases (SQL & NoSQL)

Work From Home

Package: upto 10L

• Have 3+ years of experience in Python development
• Be familiar with common database access patterns
• Have experience with designing systems and monitoring metrics, looking at graphs.
• Have knowledge of AWS, Kubernetes and Docker.
• Be able to work well in a remote development environment.
• Be able to communicate in English at a native speaking and writing level.
• Be responsible to your fellow remote team members.
• Be highly communicative and go out of your way to contribute to the team and help others