Ensures the Daily/Weekly/Monthly reporting are sent timely Ensure Accuracy of data reported Updates and analyzes monthly billing hours reports Prepares daily status report to keep a check on internal targets Review the collated data to drive inferences and trends to improve process performance. Analyzes productivity and inquires into the causes of slippages.Attends weekly review meetings with clients on various reports. Customizes reports as required by clients. Audits all MI prepared by the Executives Ability to make things with in the TAT and SLA Ensure data protection for all MI Ensure controlled access levels for all stakeholders accessing the MI Folder Hand of experience in advance Excel
We are offering HR sales position and have to you will have to fetch employees from job portals like apna Olx and indeed etc .
Dear Candidates, Greetings from Black and White Business Solutions We have huge openings for "Domestic & International Voice Process" Eligibility Criteria: • 10th/PUC/ITI/Diploma/Graduate/PG anything is fine. • Good communication skill. Work Location: All over bangalore Interview Location: Indiranagar Salary Package:13000-31000 + Incentives Based on your Interview Performance Job Description: • The primary task of a BPO executive is to handle calls from customers or clients and provide them with a solution to their queries . • He/She must show the willingness to learn new things every time and then. • Must discuss every matter with its supervisor or team leader to get any issue sorted • Giving a resolution to the customers or clients should be the whole and sole responsibility. • Should carry out various other professional services like Business Research, Legal services, Financial Analysis etc. • Must be very effective in providing customer service by providing resolution to their complicated queries and issues. • Must efficiently set goals and work on so as to avoid any escalations and maintain the relevancy and quality while providing service to the customers. Interested Candidates Please drop your updated CV to the Below Looking for immediate joiners. Thanks & Regards Meghala
Hi dear Applicant, Hiring for Multiple MNC Bpo’s, One day interview process, just 2 rounds of interview Openings : Customer Support : Voice & Non-voice Health Care Accounts Receivable Medical Billing Insurance Banking / collections Accounts & Finance Technical Support : Voice & Non-voice Technical Trouble Shooting Hardware and Networking IT Help Desk Desktop Support Technical Chat / Email Support Application Support (Voice) IT Trouble Shooting Benefits : Day / UK / US Rotational Shifts 15k to 35K Take home Two way Transport Unlimited incentive Structure No registration Fees Skills Required : Should be flexible with rotational Shifts Manageable or Good English Communication Skills Graduates / PUC / Diploma fresher or Experience in BPO (0-8yrs) can apply Candidates with Graduation Backlogs can apply. Documents Required : Fresher : 10th / 12th / Graduation all semester Marks card Aadhar Card ID proof Pan Cad ID Experience : Previous Companies Offer letter / relieving letter / one month pay slips 10th / 12th / Graduation all semester Marks card Aadhar Card ID proof Pan Cad ID *************PLEASE DO REFER YOUR FRIENDS*************
Executive/Senior Executive (Client Service)Educational Qualification: Graduate/Post-Graduate in any disciplineExperience: 0 - 3 YearsLocation: BangaloreShift: Day / NightKey Responsibilities: Work as a part of the clients' virtual business team or individually. Act as the SPOC (Single Point of Contact) with clients through email, phone or chat. Analyze, Plan, Organize and Work/Delegate the tasks to meet deadline and quality requirements. Work as a part of the both internal and external clients' extended team. Analyze, Plan, Organize and complete the tasks to meet deadline and quality requirements. Conduct online research for tasks to acquire results and present them in a manner that meets the expectations of internal/external clients. Candidate profile: Graduate/Post-Graduate in any discipline Excellent communication skills Strong customer service attitude Desire to learn new things every day Good with comprehension and analytical skills Good at using search and internet tools like Google, Wikipedia, Yahoo etc. Good in handling Office productivity tools such as Microsoft Office Willing to relocate to Bangalore The job location is Marathahalli and hence candidates staying near by office location or those who are willing to re-locate nearby to office location are encouraged to apply (One way cab provided within permissible limits). Candidates with gap of more than 2 years in their education or professional experience will not be considered for the position. Candidates should have all relevant education & experience related documents.
- Assisting the Client Support Manager in developing efficient systems to support the work of the Client Support Team.- Revenue generations through Cross Selling products & Interest Collection.- Maintain good relationships with clients so that the business can maximize the value of those relationships.- Customer Relationship and Follow-up.- Maintenance of important registers and daily reports.- Cash Management and accounting.- Canvasing and sourcing of New Customers to increase Gold loan Business, Gold Appraisal.
PurpleRain is seeking dedicated and motivated employees looking for a career in customer service / technical support and are looking to work with one of the fastest growing company and provide exceptional customer service on a consistent basis. PurpleRain currently has openings on the day, night and graveyard shifts in its Indiranagar location Bangalore. Description about the Role: • Front line support via live chat and telephones. • Troubleshooting a variety of technical and non-technical issues customers are having with their web hosting and VPN plans and services. • Provide technical support for level one escalation issues via helpdesk. • Performs miscellaneous job-related duties as assigned by the supervisors and management.