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"PurpleRain is seeking dedicated and motivated employees looking for a career in customer service / technical support and are looking to work with one of the fastest growing company and provide exceptional customer service on a consistent basis. PurpleRain currently has openings on the day, night and graveyard shifts in its Indiranagar location Bangalore.\n\nDescription about the Role:\n\n•\tFront line support via live chat and telephones.\n•\tTroubleshooting a variety of technical and non-technical issues customers are having with their web hosting and VPN plans and services.\n•\tProvide technical support for level one escalation issues via helpdesk.\n•\tPerforms miscellaneous job-related duties as assigned by the supervisors and management."
