Executive/Senior Executive (Client Service)Educational Qualification: Graduate/Post-Graduate in any disciplineExperience: 0 - 3 YearsLocation: BangaloreShift: Day / NightKey Responsibilities: Work as a part of the clients' virtual business team or individually. Act as the SPOC (Single Point of Contact) with clients through email, phone or chat. Analyze, Plan, Organize and Work/Delegate the tasks to meet deadline and quality requirements. Work as a part of the both internal and external clients' extended team. Analyze, Plan, Organize and complete the tasks to meet deadline and quality requirements. Conduct online research for tasks to acquire results and present them in a manner that meets the expectations of internal/external clients. Candidate profile: Graduate/Post-Graduate in any discipline Excellent communication skills Strong customer service attitude Desire to learn new things every day Good with comprehension and analytical skills Good at using search and internet tools like Google, Wikipedia, Yahoo etc. Good in handling Office productivity tools such as Microsoft Office Willing to relocate to Bangalore The job location is Marathahalli and hence candidates staying near by office location or those who are willing to re-locate nearby to office location are encouraged to apply (One way cab provided within permissible limits). Candidates with gap of more than 2 years in their education or professional experience will not be considered for the position. Candidates should have all relevant education & experience related documents.
This is to place my sincere appreciation for your taking time off to attend the interview. You will appreciate the fact that while we would love to accommodate all the bright talents who are convinced of our mission and vision, it is nevertheless not feasible to do so at this point of time.Trust you will appreciate our inability to process your candidature further, at this stage as per our discussion with you. Please also be assured that with your kind concurrence, we will be retaining your resume in our active database and will revert once we are in a position to offer an assignment in accordance with your qualifications and vast experience. Wishing you the very best in all your future endeavors.
- Assisting the Client Support Manager in developing efficient systems to support the work of the Client Support Team.- Revenue generations through Cross Selling products & Interest Collection.- Maintain good relationships with clients so that the business can maximize the value of those relationships.- Customer Relationship and Follow-up.- Maintenance of important registers and daily reports.- Cash Management and accounting.- Canvasing and sourcing of New Customers to increase Gold loan Business, Gold Appraisal.
PurpleRain is seeking dedicated and motivated employees looking for a career in customer service / technical support and are looking to work with one of the fastest growing company and provide exceptional customer service on a consistent basis. PurpleRain currently has openings on the day, night and graveyard shifts in its Indiranagar location Bangalore. Description about the Role: • Front line support via live chat and telephones. • Troubleshooting a variety of technical and non-technical issues customers are having with their web hosting and VPN plans and services. • Provide technical support for level one escalation issues via helpdesk. • Performs miscellaneous job-related duties as assigned by the supervisors and management.