Datacultr Fintech

JOB DESCRIPTION

POSITION                     –    Quality Assurance Engineer

ROLE                            –    Individual Contributor

DIVISION/VERTICAL    –    Tech

WORK LOCATION         –    Gurgaon

QUALIFICATION           –    B.Tech/B.C.A.

SALARY PACKAGE       –    Depends upon the skillset and interview

NOTICE PERIOD           –    Can join at the earliest

ABOUT ROLE

We are seeking a highly skilled and experienced Automation Engineer with a focus on Web automation testing using new technologies.

KEY RESPONSIBILITY

• Design, develop, and maintain automated test frameworks and scripts for API and web testing.
• Integrate automated tests with continuous integration and deployment pipelines.
• Execute automated API and web tests, analyze results, report and document technical issues and bugs.
• Collaborate closely with development teams to ensure fixes to failed test cases are quickly moved into production.
•  Develop test reports and present to stakeholders
•  Review and continuously improve test strategies, test plans and test cases/scenarios for each platform.
•  Work in an Agile environment, participating in Scrum meetings and iterative development cycles.

TECH STACK

•  Automation technologies: POM, Selenium.
•   Language: Java/JavaScript/Python.
•  CI/CD tool: Jenkins.
•  Test Management tool: JIRA, Zephyr.
•  Web Technologies: Angular JS, React.
• Cloud services: Browser Stack.
•  Load and Performance Testing Tools: Locust, JMeter (preferred), Load Runner (preferred).
• API Testing: Postman, REST Assured (preferred)

KEY REQUIREMENTS

• Relevant experience of 1- 3 years in Web automation.
•  Proven experience as a selenium automation tester, with strong proficiency in Java is required to write efficient and maintainable automation scripts.
•  Experience with Selenium WebDriver for creating robust, browser-based regression automation suites and tests.
•  Strong experience in automation framework creation approach such as Page Object Model.
• Should be hands on and well versed in testing Angular JS and React dashboards.
•  Should have worked on TestNG, Cucumber.
• Exposure to cloud based testing services like AWS device farm or browser stack is a big plus.
•  Experience with version control systems like GIT.
• Thorough knowledge of QA methodologies and standards.
• Proficient In OOPS principles.
•  Should have hands on experience in creating a Framework.
• Having experience in other programming languages and tools is a plus.

PERKS & BENEFITS

• Professional Development through Learning & Up-skilling.
• Flexible working hours
• Medical benefits.
• Exciting work culture

KEY RESPONSIBILITIES

1.   The SEM specialist plans, executes, and manages the overall SEO strategy for clients.

2.   Create, manage, and optimize PPC campaigns across platforms like Google Ads/Adwords and Bing Ads.

3.   Work closely with the content, design, and product teams to ensure alignment of marketing efforts.

4.   Assist in developing landing pages and other marketing materials that enhance user experience and conversion rates.

5.   Conduct keyword research and analysis to identify high-potential opportunities.

6.   Analyse, track, and improve existing paid adverts and campaigns, in real-time if needed

7.   Design, plan, create, and launch digital marketing campaigns based on current needs and company goals

8.   Work with paid advertising platforms such as Google, Yahoo, Bing, and more

9.   Manage campaign budgets, ensuring optimal allocation of resources to achieve

desired outcomes.

10. Ensure that all advertisements meet client needs.

11. Measure effectiveness of SEO marketing efforts

KEY REQUIREMENTS

1.   Bachelor’s degree in marketing or other related fields

2.   Experience as SEM specialist, pay-per-click (PPC) Manager, or other related roles

3.   Knowledge of A/B testing.

4.   Skilled in HTML, Javascript, and CSS.

5.   Strong analytical skills with the ability to interpret data and make data-driven decisions.

6.   Excellent communication and collaboration skills.

Knowledge of fintech industry trends and regulations is a plus

Datacultr is a global Digital Operating System for Risk Management and Credit Recovery, we drive Collection Efficiencies, Reduces Delinquencies and Non-Performing Loans (NPL’s). Datacultr is a Digital-Only provider of Consumer Engagement, Recovery and Collection Solutions, helping Consumer Lending, Retail, Telecom and Fintech Organizations to expand and grow their business in the under-penetrated New to Credit and Thin File Segments. Datacultr’s platforms, make the underserved and unbanked segment viable, for providers of Consumer Durable Loans, Buy Now Pay Later, Micro- Loans, Nano-Loans and other Unsecured Loans.

We are helping millions of new to credit consumers, across emerging markets, access formal credit and begin their journey towards financial health. We have clients across India, South Asia, South East Asia, Africa and LATAM.

Datacultr is headquartered in Dubai, with offices in Abu Dhabi, Singapore, Ho Chi Minh City, Nairobi, and Mexico City; with our Development Center based out of Gurugram, India.

Key Responsibilities :

1.   Develop high-quality, engaging content for various platforms, including blog posts, white papers, case studies, and social media.

2.   Research and stay up-to-date with industry trends, emerging technologies, and best practices in collections and smart device ecosystems.

3.   Craft persuasive copy for marketing materials, product descriptions, and sales collateral.

4.   Collaborate with internal subject matter experts to ensure technical accuracy and relevance of content.

5.   Adapt writing style and tone to suit different target personas and communication channels.

6.   Create content that aligns with SEO best practices to improve organic search visibility.

7.   Develop and maintain a consistent brand voice across all content.

8.   Edit and proofread content to ensure error-free, polished final products.

9.   Manage multiple writing projects simultaneously, meeting deadlines and quality standards.

10. Analyse content performance metrics and use insights to optimize future content strategies.

11. Manage the content strategy and editorial planning.

Key Requirements :

1  Bachelor's degree in English, Journalism, Marketing, or a related field.

2.  3+ years of experience in content writing, preferably in the B2B technology, finance, or telecommunications sectors.

3. Exceptional writing and editing skills with a strong command of English grammar and style.

4. Ability to explain complex technical concepts in clear, accessible language.

5.Familiarity with SEO best practices and content optimization techniques.  

6.Strong research skills and ability to quickly grasp and communicate technical subject matter.

7. Excellent time management and organizational skills.

8.Proficiency in using content management systems and collaborative writing tools.

PRE SALES

ABOUT US

Datacultr is a global Digital Operating System for Risk Management and Credit Recovery, we drive Collection Efficiencies, Reduces Delinquencies and Non-Performing Loans (NPL’s). Datacultr is a Digital-Only provider of Consumer Engagement, Recovery and Collection Solutions, helping Consumer Lending, Retail, Telecom and Fintech Organizations to expand and grow their business in the under-penetrated New to Credit and Thin File Segments. Datacultr’s platforms, make the underserved and unbanked segment viable, for providers of Consumer Durable Loans, Buy Now Pay Later, Micro-Loans, Nano-Loans and other Unsecured Loans.

We are helping millions of new to credit consumers, across emerging markets, access formal credit and begin their journey towards financial health. We have clients across India, South Asia, South East Asia, Africa and LATAM.

Datacultr is headquartered in Dubai, with offices in Abu Dhabi, Singapore, Ho Chi Minh City, Nairobi, and Mexico City; with our Development Center based out of Gurugram, India.

ORGANIZATION’S GROWTH PLAN

Datacultr’s vision is to enable convenient financing opportunities for consumers, entrepreneurs and small merchants, helping them combat the Socio-economic problems this segment faces due to restricted access to financing.

We are on a mission to enable 30 million unbanked & under-served people, access financial services by 2025.

JOB DESCRIPTION

POSITION                                   –         Trainee / Executive

FUNCTION                                 –         Growth

ROLE                                           –         Individual Contributor

WORK LOCATION                    –         Gurugram

WORK MODEL                          –         Work from Office only

QUALIFICATION                       –         B.Tech/ B.C.A/ M.Tech/ MBA

SALARY PACKAGE                 –         Negotiable based on skillset & experience

NOTICE PERIOD                       –         Can join at the earliest

EXPECTATION –

As a Pre Sales team member, you will be aligned to address technical needs of our clients/ customers and contribute to the overall growth of the organization. You must maintain deep knowledge of Datacultr’s platform's features, capabilities, and integration points, and be able to articulate these to customers and internal team/s as & when required.

KEY RESPONSIBILITIES –

1. Customer Relationship Management: Be the primary technology point of contact for our customers. They are responsible for understanding customer business challenges and technology needs, establishing and maintaining strong relationships, and ensuring customer satisfaction.

1. Account Growth: Identifying opportunities for account growth and discuss the same with your seniors to pitch for upselling or cross-selling. Works closely with internal Customer Success teams to identify these opportunities and demonstrate the value of additional services or products.

1. Issue Resolution and Escalation Management: When technical issues arise, coordinate with the support and engineering teams to resolve these issues promptly. Quickly manage issues and ensure timely communication back to the customer.

1. Training and Education: Creation and delivery of training materials and sessions for customers, ensuring that they can effectively use the platform.

1. Technical Planning and Consultation: Collaborates with internal Customer Success Managers to develop strategic plans that leverage the Datacultr platform to address business needs and opportunities. They deliver consultative guidance on best practices and standard methodologies.

1. Reporting and Analytics: Provide regular reports to internal stakeholders on account status, usage metrics, service levels, and other key performance indicators.

 KEY REQUIREMENT -

• 0 - 1 years of experience required in the SaaS industry, preferably with a Banking Software Vendor, focused on global financial services.
• Functional experience in a technical pre sales role.
• Knowledge of enterprise products life cycle.
• Strong analytical and problem-solving skills
• Good oral and written communication skills, people skills, and presentation skills

PERKS & BENEFITS

v Professional Development through Learning & Up-skilling.

v Performance variable pay

v Flexible working hours

v Medical benefits

v Exciting work culture

 Listening to our B2B Customer’s concerns and handling product related complaintsor

queries on TAT basis.

 Contribute ideas to resolve customer problems to improve productivity.

 Maintain and update customer documentation as needed.

 Handle customer complaints, provide appropriate solutions and alternatives withinthe time

limits; follow up to ensure resolution.

 Actively listen to the concerns with a Solution Oriented approach.

 Manage transactions over CRM

NOTE -

1. Exciting Work Culture at Product Based Firm 

2.Male Candidates are preferred. 

3. Salary - 16k (FRESHERS) upto 23k inhand (Depending upon experience)

4. 6 day working with rotational week offs (DAY SHIFT - Any 9 hours) 

5. Overtime pay and Medical Benefits 

6. Full time Work from Office Role 

7. Upskilling and continual education 

8. Office Location - AltF Coworking Suncity Success Tower, Golf Course Ext Rd, Sector 65, Gurugram, Haryana 122005