Project Manager - Operations

WHO YOU ARE

You're a Product Builder at heart, constantly innovating and solving problems with a blend of creativity and logic. You thrive in a fast-paced environment, are comfortable with ambiguity, and can easily navigate complexity. As a strong communicator, you can articulate challenges and opportunities verbally and in writing, ensuring everyone is aligned on the mission.

KEY RESPONSIBILITY AREAS FOR TECHNICAL PRODUCT MANAGER

1. Product Strategy and Roadmap:

• Conduct market research and competitive analysis to identify new opportunities and understand API and HRMS Sync industry trends.
• Define the product vision and roadmap, aligning it with overall company goals and customer needs.
• Prioritize product features based on data, user feedback, and business objectives.
• Develop and maintain product documentation, including user stories, use cases, and product specifications.

2. User Research and Understanding:

• Conduct user interviews, surveys, and usability testing to gather insights into user needs, pain points, and aspirations.
• Analyze user data (e.g., usage logs, support tickets) to understand user behavior and identify potential improvements.
• Advocate for the user throughout the product development process, ensuring their voice is heard and addressed.

3. Technical Expertise and API Integration:

• Possess a strong understanding of APIs, their functionalities, and best practices for integration.
• Collaborate with engineering teams on the development and implementation of API integrations with various HRMS platforms.
• Ensure seamless and secure data exchange between the company's products and other systems through well-defined APIs.
• Stay updated on evolving API standards and technologies within the industry.

4. Product Development and Management:

• Work closely with cross-functional teams (engineering, design, marketing) to ensure the successful development and launch of new product features.
• Manage the product development lifecycle, including backlog grooming, sprint planning, and user acceptance testing.
• Track and monitor product performance through key metrics (e.g., adoption rate, user engagement, conversion rate) and make data-driven decisions for improvement.
• Develop and maintain a healthy relationship with API providers and partners, ensuring efficient communication and collaboration.

5. Communication and Collaboration:

• Clearly and concisely communicate product vision, strategy, and roadmap to various stakeholders (internal and external).
• Collaborate effectively with internal teams (sales, marketing, customer success) to understand their needs and ensure product alignment with their objectives.
• Present product roadmaps and updates to clients and partners, fostering understanding and building strong relationships.

6. Additional Responsibilities:

• Stay up-to-date on industry trends and competitor offerings to ensure the company's products remain competitive and relevant.
• Monitor and analyze emerging technologies that could potentially impact the API and HRMS Sync landscape.
• Identify and implement product improvement opportunities based on user feedback and market trends.
• Develop and maintain documentation for user onboarding and training materials related to the product's API functionalities.

KEY SKILLS & TRAITS

• Exceptional Communicator: You can clearly and concisely articulate ideas, challenges, and opportunities, both orally and in writing. You excel at creating documentation that is clear, informative, and engaging.
• Logically Creative: You possess a unique ability to analyze complex problems, identify root causes, and find creative solutions that drive impact.
• Ruthless Prioritizer: You're skilled at making informed decisions about what's most critical, focusing on high-impact initiatives, and tracking their performance.
• Empathetic Advocate: You have a deep understanding of customer needs and act as their champion, ensuring their voices are heard and their pain points are addressed.
• User-Centric: You have a strong understanding of what constitutes a positive user experience and are passionate about creating products that cater to the user's needs and expectations.
• Adaptable & Thrive in Ambiguity: You're comfortable working in a fast-paced environment with constantly evolving priorities and the ability to adapt to changing situations.
• Data-Driven with a Gut Feeling: You effectively leverage data to inform your decisions but also acknowledge the value of intuition and experience.
• Hands-On & Collaborative: You're not afraid to get your hands dirty and contribute across various aspects of product development. You thrive in a collaborative environment and actively work with diverse teams to achieve common goals.
• Experience with Integrations/API: While not mandatory, prior experience working with integrations and APIs is a plus.

QUALIFICATIONS

• Bachelor's degree in Engineering, Technology, or a related field.
• 5+ years of experience in product/tech and product management, with a Fin-Tech background preferred.

Hello,

Greetings for the day !!!

We are hiring "Technical Support L3 - Exchange Server" for one of the international MNC specialized into Hardware & Networking based @ Mumbai/Pune !!!

Position: Technical Support L3 - Exchange Server

Must Have Skills

Exchange Server, O365

Experience Level: 4+ Years

Required Skills

1. Knowledge of Exchange Management & troubleshooting.
2. Knowledge of Office 365 Management & troubleshooting.
3. Knowledge of Active Directory management & troubleshooting.
4. Knowledge of mail routing and client connectivity.
5. Knowledge of Back up configuration & troubleshooting.
6. Well versed with Windows event log & analysis.
7. Enthusiasm for learning new skills.
8. Good communication skills - both written and verbal.
9. Passion for providing exceptional service to customers.
10. Strong sense of ownership and accountability.
11. Strong work ethics.

Roles & Responsibility:

1. Expert knowledge of Exchange 2010, 2013, 2016, and 2019 its troubleshooting.
2. Advanced Knowledge of handling Office 365 issues.
3. Advanced Knowledge of Active Directory Replication, Permission Management, Group Policy, and troubleshooting will be added advantages.
4. Must have a minimum of 4 years working experience and intimate proficiency with Microsoft Exchange 2010, 2013, 2016, and 2019 administration and troubleshooting in a large-scale multi-site environment.
5. Must have skills in deploying Exchange in a large enterprise environment.
6. Knowledge of Exchange Hardening.
7. Expert knowledge of mail flow and third-party smart host filtering.
8. Expert knowledge of Outlook and OWA configuration and troubleshooting.
9. Expert knowledge in Troubleshooting issues by checking Exchange Logs and Windows Event Logs.
10. Advanced knowledge in a clustered environments (Windows Cluster / DAG).
11. Expert knowledge in Backup Applications with respect to Active Directory and Microsoft Exchange 2010, 2013, 2016.
12. Good to have knowledge of Azure.

Employment Mode: Permanent Opportunity

Work Mode: Work from office

Shift: 24*7 Rotational Shift

Location: 

Mumbai - Andheri

Pune - Hinjewadi Phase 2

We are looking for a motivated PHP / Laravel developer to come join our team.

Responsibilities and Duties:

• Develop, record and maintain cutting edge web-based PHP applications on portal plus premium service platforms
• Build innovative, state-of-the-art applications and collaborate with the User Experience (UX) team
• Ensure HTML, CSS, and shared JavaScript is valid and consistent across applications
• Prepare and maintain all applications utilizing standard development tools
• Utilize backend data services and contribute to increasing existing data services API
• Lead the entire web application development life cycle right from concept stage to delivery and post-launch support
• Convey effectively with all task progress, evaluations, suggestions, schedules along with technical and process issues
• Document the development process, architecture, and standard components
• Coordinate with co-developers and keeps project manager well informed of the status of development effort and serves as a liaison between development staff and project manager
• Keep abreast of new trends and best practices in web development

Required Skills

• At least 1 of experience in PHP / Laravel developer
• BS/MS degree in Computer Science, Engineering
• In-depth knowledge of object-oriented PHP and Laravel 5, 7 PHP Framework
• Hands-on experience with SQL schema design, SOLID principles, REST API design
• Software testing (PHPUnit, PHPSpec, Behat)
• MySQL profiling and query optimization
• Creative and efficient problem solver

Ideal skills:

1) 2-5 years of professional JavaScript development experience

2) Understanding of asynchronous programming and its quirks and workarounds

3) Comfortable working through the entire stack from the user interface through systems levels

4) Understanding accessibility and security compliance

5) Strong Logical and Analytical Skills

6) Experience in consuming web services (REST) and processing data (JSON)

7) Experience with SQLite, NoSQL, Redis or other databases

8) Proven experience in building API services using NodeJS Express and related frameworks

9) Good understanding of NodeJS asynchronous runtime

10) Good understanding of JS concepts on callbacks and closures

11) Experience in debugging issues related to memory leaks

12) Experience in building highly scalable and high throughput services with sub-second response times

13) Experience with ElasticSearch/Solr

14) Experience working in a collaborative team environment

15) Ability to understand and analyse issues across multiple vendors and interfaces

16) Experience with NoSQL queries

17) Experience with AWS

18) Experience with Android Development

19) Experience in managing/mentoring small teams

In depth knowledge of all of the above is not mandatory but the nature of the work will involve learning and getting involved with all of the above. You would be working directly with key members of the management team to define and drive technical strategy.

Experience in the mobile space is mandatory. Please only apply if you have been part of building a mobile product. Since our product is mobile only, it is essential that you understand implications on the front end.