Telesales Executive

We are seeking a highly motivated and experienced Sales Representative to join our team. The Sales Representative will be responsible for selling our product to local businesses in the United States. This individual will be responsible for developing and maintaining relationships with new and existing clients, as well as identifying and pursuing new sales opportunities. The ideal candidate will have a proven track record of success in sales and a strong ability to build and maintain relationships with clients.

Key Responsibilities:

• Identify and pursue new sales opportunities with local businesses in the United States
• Develop and maintain relationships with new and existing clients
• Understand the needs of potential and current clients and tailor product presentations and demonstrations accordingly
• Collaborate with the marketing team to develop and implement sales strategies
• Meet or exceed sales targets and goals
• Stay up-to-date on industry trends and changes, as well as new products and services offered by the company
• Attend industry events and conferences to network and generate leads

Qualifications:

• 2+ years of sales experience, preferably in the B2B space
• Proven track record of success in sales
• Strong communication and relationship-building skills
• Self-starter with the ability to work independently
• Proficiency in Microsoft Office and CRM systems
• Bachelor's degree in business, marketing, or a related field (preferred)

We are an equal opportunity employer and welcome candidates of all backgrounds to apply.

ICL Immigration is a pioneering educational consultancy dedicated to unlocking study-abroad opportunities for students worldwide. With a focus on students from India aspiring to pursue their education in New Zealand, we provide tailored advice and support throughout their application and enrollment journey.

Our deep understanding of the educational landscapes in both India and New Zealand, as well as our expertise in navigating the visa process, enables us to connect students with programs that align with both their academic ambitions and personal growth objectives.

The Role

We seek an enthusiastic and proactive Sales Representative to manage and convert leads of prospective Indian students interested in studying in New Zealand. You will serve as the primary liaison, guiding students through the initial stages of considering studying abroad and assisting them in navigating the path to realizing their educational goals.

Key Responsibilities

• Build and nurture relationships with prospective students via email, phone calls, and video chats, offering detailed information about New Zealand's study options, application procedures, visa requirements, and lifestyle.
• Assist students in identifying educational opportunities that align with their career aspirations, providing clear, logical, and persuasive advice.
• Diligently follow up on leads, utilizing our CRM to track interactions and progress with prospective students.
• Work closely with our marketing team to enhance lead generation strategies using a data-driven approach.
• Engage in promotional activities such as educational fairs, webinars, and seminars to advocate for our services and New Zealand as a prime study destination.
• Achieve and exceed sales targets on a monthly and quarterly basis.

Requirements

• Demonstrable sales experience, preferably within the education sector or similar fields.
• Exceptional communication skills, characterized by the ability to convey information clearly, logically, and persuasively without relying on complex vocabulary or specific accents.
• Proficiency in using smart sales automation tools and a data-driven methodology to increase customer satisfaction and conversion rates.
• Comprehensive knowledge of the Indian educational system and the unique needs of students looking to study abroad.
• Familiarity with New Zealand’s educational system and visa regulations is preferred.
• Fluent in English and at least one major Indian language (e.g., Hindi, Punjabi).
• Capable of working autonomously in a remote environment.

What We Offer

• A competitive salary complemented by performance incentives.
• The flexibility of remote work.
• Career development opportunities within a growing company.
• A chance to be part of a passionate team dedicated to significantly impacting students' futures.

How to Apply

Interested candidates are invited to submit their resume along with a cover letter detailing their suitability for the role, including examples of past successes in sales, particularly those involving smart automation and a data-driven sales approach. Please highlight your ability to communicate effectively and persuade prospective students in your interactions.

We are looking for 30 Candidates with good written and verbal communication skills.

Direct Walkin between 10 AM to 7 PM IST (Monday to Saturday) or Call +91 844 855 (0986) to fix up an interview

Designation : Travel Sales Executive (Blended Process - Chat & Calling)

Job Type: Full Time

Work Experience: 0 to 4 years - Freshers Welcome

Shift Timing: 9hrs Monthly Rotation Shift (Comfortable with Night Shifts)

Working Days: 6 (Rotational Weekly Offs)

Office Location: Rajouri Garden, New Delhi - 110027

Number of Openings: 30 Candidates

Salary : As per the industry Standards with Good Incentives

Responsibilities:

1. Customer Service: Provide excellent customer service by actively listening to customers' travel requirements, offering personalized recommendations, and addressing any inquiries or concerns promptly and professionally.

2. Travel Planning: Understand customers' travel preferences, budgets, and special requirements to create tailored travel itineraries that align with their needs. Offer expertise on popular destinations, attractions, transportation options, and accommodations to enhance the travel experience.

3. Sales and Booking: Handle the customers over chat and phone, email etc. and Convert customers' inquiries into confirmed bookings by effectively promoting travel products and services, negotiating prices, and closing sales. Utilize the booking system to make reservations for flights, hotels, transfers, tours, and other travel-related services.

4. Product Knowledge: Stay updated on the latest travel trends, industry news, and product offerings to provide accurate and up-to-date information to customers. Actively participate in training programs and familiarize yourself with the OTA's supplier network to offer a wide range of travel options.

5. Cross-Selling and Up-Selling: Identify opportunities to enhance customers' travel experiences by recommending additional services, upgrades, or add-ons such as travel insurance, airport transfers, sightseeing tours etc.

6. Relationship Building: Build and maintain strong relationships with clients to foster loyalty and repeat business.

7. Documentation and Administration: Ensure accurate and timely documentation of customer information, bookings, and financial transactions in the OTA's systems. Adhere to company policies, procedures, and quality standards to maintain professionalism and data integrity.

8. Sales Targets and Performance: Meet or exceed sales targets and Key Performance Indicators (KPIs) set by the OTA management. Regularly update your supervisor on sales progress, challenges faced, and strategies implemented to achieve targets.

Qualifications:

·       High school diploma or equivalent; a degree in tourism, hospitality, or a related field is a plus.

·       Previous experience in a similar role, preferably as a travel consultant or sales representative.

·       Strong knowledge of popular travel destinations, airlines, hotels, and tour operators.

·       Proficiency in using computer reservation systems, booking platforms, and office software.

·       Excellent communication and interpersonal skills to build rapport with customers and colleagues.

·       The customer-focused mindset with a passion for delivering exceptional service.

·       Ability to work independently and as part of a team in a fast-paced, target-driven environment.

·       Attention to detail, organizational skills, and the ability to multitask effectively.

·       Flexibility to work irregular hours, including evenings, weekends, and public holidays, as required in the travel industry.

Email ID – hr(dot)proglogix.com

• To appoint Block Sales Manager in their respective Districts.
• To manage sales operations in assigned district to achieve revenue goals.
• To supervise sales team members on daily basis and provide guidance whenever needed.
• To identify skill gaps and conduct trainings to sales team.
• To work with team to implement new sales techniques to obtain profits.
• To assist in employee recruitment, promotion, retention and termination activities.
• To conduct employee performance evaluation and provide feedback for improvements.
• To contact potential customers and identify new business opportunities.
• To stay abreast with customer needs, market trends and competitors.
• To maintain clear and complete sales reports for management review.
• To build strong relationships with customers for business growth.
• To analyze sales performances and recommend improvements.
• To ensure that sales team follows company policies and procedures at all times.
• To develop promotional programs to increase sales and revenue.
• To plan and coordinate sales activities for assigned projects.
• To provide outstanding services and ensure customer satisfaction.