International BPO executive

About the organization:

Our client is a leading B-school offering hands on education in business where the classes are led by top industry leaders and practitioners. The school aims to prepare students to be successful professionals in today's fast-changing economy by offering insights from leaders in various fields.

Roles and Responsibilities:

• Providing counseling sessions to advise the student and their parents about their learning needs.
• Scheduling appointments and conducting online demo sessions daily including follow-up sessions.
• Understanding customer profiles & problems to explain the implications of ineffective learning methods.
• Creating the need for smart learning and advising student-parents to subscribe to solutions.
• Handling objections and negotiating prices to generate sales revenue.
• Continuously upgrading product knowledge and sales skills to exceed the growing sales target.

Requirements:

• Knowledge in E-Learning from K -12 to working professional courses
• Experience working with sales tools - CRM
• Excellent English verbal and written communications skills
• You are enthusiastic and willing to work relentlessly to achieve and exceed business targets.
• You thrive in a fast-paced ambiguous work environment.
• Ability to multitask, prioritize, and manage time effectively.

What will you do?

• Oversees testing, deployment & maintenance of the Voice infrastructure.
• Performing a variety of tasks associated with user provisioning and call routing within the assigned platform 
• Build loaders for internal systems ensuring tasks are completed accurately and in a timely manner
• Participate in meetings with clients and internal departments to understand the requirements of call routing
• Document and design call flow diagrams to ensure that all call variables have been accounted for in preparing a routing plan
• Support the clients solution by correcting any issues with call routing or provisioning during the initial implementation phase, constantly communicating status of any issues with client
• Complete testing to ensure that call flow is operating properly
• Monitors and ensures compliance to standards, policies, and procedures

What are we looking for?

• 0.6~2 year’s implementation experience in Asterisk PBX, IP Telephony, SIP.
• Able to thrive in a demanding and team-oriented environment
• Basic and strong knowledge of the Linux operating system.
• Knowledge of bash and perl shell scripting is an added advantage.
• RHCE Certification is an added advantage.

Required skillset
Experience in backend and frontend tech stack and deployment is mandatory.
Excellent programming skills in Golang/Python/Java, JS/Dart/Swift and HTML/CSS.
Proficient in Web architecture and cloud integration concepts.
Experience with NoSQL database is preferred.
Good to have hands-on experience with GCP/AWS/Azure.
Qualification: Bachelors/Masters Computer Science or related domain.
Knowledge of DevOps tools and CI/CD practices are strong additions

Responsibilities
Help to architect Concepts/MVP with minimal supervision.
Work on the full spectrum of technology stack - backend & frontend.
Explore the feasibility of running video analytics on Edge (App/Browser)
Work with the Analytics team for creating various visualization options

Role and Responsibilities:

• The candidate must be keenly expert in JavaScript (ES6), React JS (Functional React- React with Hooks).
• Must be well aware of the JS concepts like promises, async-await, callback, fetch, and array methods like map, filter, reduce. 
• We are highly fetching for the candidates that are good with conditional rendering, and very much clear regarding the concepts of useEffect hook.
• Knowledge of GIT is a must.
• Knowledge and experience in any state management library such as redux or context is a plus.
• Must be familiar with JS libraries like Axios, and UI libraries like material-ui, core-ui, formik, etc.
• Must have a proper understanding of CSS properties like margin, padding, flex, position, z-index, media queries, and other important concepts like media queries, DOM manipulation.
• Must be aware of using dev tools provided in the browsers such inspect elements and network tab to track API calls.
• Basic API calling through postman or similar tools.
• Candidate worked on projects dealing with manipulation of dates, form validations, etc. are preferred.

Experience Required:

• The candidate must at least have a total experience of 1 Year - 3 Years in the relevant field. 
• The candidate must have basic knowledge regarding data structure and algorithm. 
• We require people with keen logistics skills.
• The candidate must be strong with basics and their concepts must be clear enough to deal with all sorts of delusions. 

Location:

• The job-role of a React.js developer is open only for candidates residing in Indore or are willing to relocate to Indore. 

• We are also providing remote opportunity.

We are highly fetching for immediate joiners or candidates that may join the company within 15 days. 

About the company:

• SheThink Pvt. Ltd. is an IT-based outsourcing company dealing in providing expertise in e-commerce and government-based projects.
• We provide expert services in developing web and application services.
• We help vendors for getting projects in a single domain.
• We are the guide to help vendors in determining their core capabilities and transform those abilities to reach new heights of success and growth.
• We are the best in providing services to help the clients in piping their projects by providing a one-stop solution to all hiring problems.
• We have a selective module to ease the hiring process of clients and vendors.
• We have recently started a recruitment consultancy service, where we help the clients in hiring permanent candidates.
• We are also providing great assistance to the clients to hire candidates on a contractual basis.

OUR GOAL IS TO ENGAGE OUR SERVICES IN SIMPLIFYING TECH.