business development associate

5+ years of experience in full stack development

Develop responsive web applications using React.js ,HTML, and CSS.

Deep understanding of React.js and its ecosystem, including components, state management, webpack/Vite and routing.

Familiarity with related front-end technologies like HTML, CSS, material UI and responsive design principles .

Strong proficiency in JavaScript, including ES6+ features and asynchronous programming .

Collaborate with web designers on a UX/UI team to ensure seamless, consistent design elements and UI components for web Familiarity with git comments, Github

Job Title: Coordinator – Customer Care (US Voice Process)

Experience: 1 – 4 Years

Batch Start Date: 20th October 2025

Job Responsibilities

• Handle loan-related customer inquiries over toll-free numbers (pre-foreclosure to delinquent accounts).
• Follow up with customers when payment commitments are not met.
• Accurately log borrower contacts into the loan servicing system.
• Provide long-term resolutions to resolve delinquency.
• Use autodialing systems effectively to maximize contact ratios.
• Ensure daily prescribed contact targets are met.
• Stay familiar with customer relations functions and services offered.
• Perform other duties as assigned by the department manager.

Education & Experience

• Strong customer service and communication skills (English fluency required).
• Graduate preferred; Undergraduates must have at least 6 months call center experience.
• Prior knowledge of mortgage loan servicing is desirable but not mandatory.
• Minimum 1 year of international voice process experience.

Work Schedule / Requirements

• Must be willing to work in US shift timings.
• Immediate joiners preferred.

Nice to Have

• More than 1 year of international voice process experience.
• Good understanding of KPI’s & KRA’s in a call center.
• Strong interpersonal and customer-handling skills.

Compensation & Benefits

• Attractive variable pay – employees have earned on average ₹20,000/month last year.
• This is not a Sales, Collection, Marketing, or Insurance process – variable pay is purely based on individual performance.

Requirements

• 4+ years of experience in professional Web Development
• Proven software development experience in Core PHP, Codeigniter, WordPress; Laravel is a plus.
• Must have 2+ yrs experience in VueJs.
• Experience in ReactJs, NodeJs is a plus.
• Excellent Software Design and Architecting capabilities
• Complete familiarity with client-side scripting and Angular JS, Ember JS , JavaScript frameworks, including jQuery.
• Complete familiarity and expertise in web markup, including HTML5, CSS3.
• Expertise in third party API integration - payment gateways, Storage, Streaming services, etc.
• Complete familiarity and experience working with JSON / XML and REST API structure
• Familiar with Continuous Integration/Continuous Deployment technologies such as Bitbucket, Jenkins and Git
• AWS/Google Cloud Deployment is a must; Devops capability is a plus.
• Excellent knowledge of relational databases, version control tools and of developing web services.
• Sound Database experience with MySQL and PostgreSQL experience
• A sound knowledge of Object-Oriented (OOPS) Programming & Design Pattern.
• Agile and Iterative (TDD) development expertise.

Primarily we look for below following criteria :

• Good requirement gathering / BA skills
• Experience of Agile framework
• Domain – BFS : Wholesale / Retail etc. 
• Data Analytics & AI, Digital Banking experience

• 5 to 8 years of hands on experience in automating MS Office applications like Excel, Word, PPT and Outlook using VBA 
• 5 plus years of experience in the design, development, and implementation of programming code
• Experience in database development
• VBA - Should have good experience in developing efficient logic/algorithms using VBA
• Solid understanding of SDLC concepts 
• Solid experience in MS Excel (2003, 2007, 2010, 2013,2016)
• Must be good at all excel features and excel formulas 
• Well versed with complete MS Office package (Excel, Word, Outlook, PPT)
• Work both independently and as part of a team 
• Experience in requirements gathering, effort estimate, designing and implementation and creating mock-up screens 
• Experience in databases like MS SQL Server (2005 to 2012,2014), MySQL and MS Access 
• Must have strong database concepts and DB designing skills 
• SQL - must be good at writing efficient, fine-tuned queries using joins and aggregates 
• Experience in writing Stored procedures, Triggers and T-SQL
• Nice to have programming knowledge in C# 

• VBA, SQL 

• Strong analytical and problem-solving skills 
• Excellent interpersonal and communication skills 
• Should be able to take complete ownership of the project from requirements gathering to delivery and maintenance 
• Should be able to work independently 
• Must be Proactive and Self-motivated
• Must have the ability to prioritize the work, execute tasks and meet the deadline without fail 
• Effective time management skills 
• Customer Focus, Willing to learn and self- teach any new technology 
• Strong business and collaboration skills, and responsive to service needs and operational demands.

Role and Responsibilities:

• As a backend developer, your primary focus will be the development of all server-side systems
• A basic understanding of front-end technologies is necessary as well. You will test, secure and deploy your code
• Work experience on Node.js is a must along with a server-side framework like Express.js
• Strong proficiency in JavaScript
• Writing reusable, testable, and efficient code
• Experience and proficiency integrating with REST APIs
• Understanding of scalable computing systems, software architecture, data structures, and algorithms
• Experience in working with databases such as MongoDB, Redis, Elasticsearch, etc.
• AgileScrum development cycle understanding.

Skills Required:

• At least 2 years of experience developing backends using NodeJS should be well versed with its asynchronous nature & event loop, and know its quirks and workarounds.
• Good knowledge of MongoDB(Must) & any other MySQL Database.
• Good knowledge of Redis, its data types, and their use cases.
• Experience developing and deploying REST APIs.
• Knowledge and working experience in Cloud environment - AWS or Azure
• Good knowledge of Unit Testing and available Test Frameworks.
• Should be a fast learner and a go-getter without any fear of trying out new things