Customer Support executive

We are in the lookout for a talented Content Writer to create compelling blog posts, white papers, product descriptions, social media content and web copy. We’re looking for someone who can expand our digital footprint and drive more value through online content. You should have had a proven track record of producing pieces that increase engagement and drive leads. This role requires high level of creativity, as well as the ability to use data-driven insights to write better material. 

Your responsibilities: 

•     Creating concise, eye-catching, and innovative headlines and body copy

•     Researching and organizing facts and sources

•     Consistently brainstorming and collaborating with team for new ideas and strategies

•     Building a following for brand on social media with creative work

•     Researching markets and industries to compare and create content that is innovative and original

•     Collaborating with campaign managers, creative team, and designers

•     Writing a wide variety of topics for multiple platforms (website, blogs, articles, social updates, banners, case studies, guides, white papers, etc.)

•     Be willing to answer any questions posted by their readers.

•     Create content on e-books, podcasts etc.

•     Promote content on social media

•     Identify customers’ needs and gaps in our content and recommend new topics

•     Ensure all-around consistency (style, fonts, images and tone)

•     Update website content as needed

•     Edit content produced by other members of the team

•      Analyse content marketing metrics and makes changes as needed 

•     Collaborate with other departments to create innovative content idea 

Skill sets/Experience we require:

•     Proven work experience as a Content Writer, copywriter or similar role

•     Portfolio of published articles

•     Experience doing research using multiple sources

•     Familiarity with web publications

•     Excellent writing and editing skills in English

•     Hands-on experience with Content Management Systems (e.g. WordPress)

•     Ability to meet deadlines

•     Knowledge of digital marketing tactics, including SEO, email marketing and web analytics

Pedigree: 

•     Bachelors/Masters in English, Journalism, Marketing or related field 

Job Title: Sales and Marketing Executive

We are seeking a dynamic and experienced Sales and Marketing Executive to join our advertising team.

Responsibilities:

- Develop and implement marketing strategies to increase brand awareness and drive sales.

- Coordinate advertising campaigns, including print, television, radio, hoardings and digital media.

- Build and maintain strong relationships with clients, vendors, and stakeholders.

Requirements:

- Minimum of 06 months of experience in marketing, retail, and sales within the advertising industry.

- Strong understanding of marketing principles and strategies.

- Excellent communication and interpersonal skills.

- Ability to work independently and as part of a team.

Overview:

The Risk Manager will oversee the organization's risk management program, assessing and identifying risks that could impede the reputation, safety, security, or financial success of the organization.

Key Responsibilities:

1. Designing and managing the consumers' credit portfolio and risk within the desired target
2. Driving new experiments with deeper cust understanding and segmentation 
3. Leverage traditional and alternate data to create risk policies and ensure effective implementation 
4. Continuously plans, monitors, and reviews risk management and perform regular checking and/or surveillance to ensure that risk treatment is effective
5. Establish, implement and manage risk policy and control frameworks, ensuring that minimum standards, ownership and operation are documented and communicated across the Group
6. Manage a governance structure to monitor, challenge and test business compliance with risk policies and control frameworks
7. Develop, lead and maintain a center of expertise within 1st line risk management
8. Maintain comprehensive credit policy inventory and facilitate timely periodic review/approval of credit policies
9. Monitor and communicate new regulatory issues/guidance impacting credit policy, analyze the impact, interpret and implement into policy

Education and Experience:

1. Bachelor's degree in Risk Management, Finance, or related field required.
2. At least 7+ of related experience is preferred.
3. Strong knowledge and experience in risk management and policy 
4. Excellent verbal and written communication skills.
5. Excellent mathematical and critical thinking skills.
6. Excellent analytical and problem-solving skills.
7. Excellent organizational skills and attention to detail.
8. Strong supervisory and leadership skills

About GoofyTails

Goofy Tails is a 4 year old, Delhi-based, DTC e-commerce pet care company, having more than 300,000 customers through its product range of 200+ SKU’s. The team at Goofy Tails has a deep experience & expertise in designing, manufacturing & marketing innovative pet products - Fresh food & treats, Toys & Accessories.

GoofyTails recently secured a Seed fund from marquee investors and is looking to expand aggressively in all departments of the business.

Company Website: http://www.goofytails.com">www.goofytails.com


Who are we looking for?

A motivated and ambitious Full stack Shopify developer with strong focus on frontend, who would like to be a part of a high growth & funded startup’s growth journey. Ideally be a pet parent!


- CTC: 6 to 8 Lakhs (Onsite)
- Location:  Okhla, New Delhi
- Role Type - Full Time
- Saturdays off
- 2 days a month work at home
- Employee health and accidental insurance
- Free Laptop upgrades



Roles and Responsibilities:

1) To continuously optimize, enhance & maintain our Shopify based e-commerce website - http://www.goofytails.com">www.goofytails.com
2) Working closely with our UI/UX designer to produce tight, forward-thinking, responsive and scalable front-end experiences

3) To alter pre – existing templates & themes

4) Manage/Create shopify Apps 

4) To deliver optimized, fast loading, and super responsive website

5) Superb troubleshooting and debugging skill

6) Extend Shopify functionalities using storefront APIs, liquid programming, meta fields, etc

7) Manage existing Shopify theme and also create new theme if needed
7) Implementing SEO/CRO best practices in Shopify sites Creating responsive website designs
8) Constantly look for better ways to do things by keeping up to date with the latest developments in the industry

Technical Capabilities Required? (Must Have Skills) 

For this position, you must have a minimum of  2 years of experience as a Shopify developer. But what is really essential is to have experience with complex implementations such as Ajax Cart, Product Quick View, Product Customizers, among others.

It is also necessary to understand advanced Shopify concepts such as alternation of layouts and templates, product attributes, cart properties, and a deep understanding of the limitations and possibilities of Shopify objects.

Ruby on Rails / Shopify Front End
Good Knowledge of HTML5, Bootstrap, CSS3, and Javascript (including JQuery framework)
Good knowledge in AJAX
Good Knowledge of Apache / PHP / MySQL
Good Knowledge of Postgres SQL (not mandatory)

• Thorough expertise in developing responsive layouts for desktop, tablet, and mobile devices 
• Knowledge of speed optimization of Shopify stores
• Expertise in Shopify Liquid template language,Shopify Admin/Storefront

APIs,Meta-fields,RESTAPIs

• Working knowledge in Custom Shopify App development
• Good expertise in Shopify Developer Platform & Shopify Theme Development
• Knowledge in data migration and synchronization between Shopify instances & configurations
• Experience with code version/ branching tools like Git/SVN
• Usage of theme-kit or similar code push methodology experience
• knowledge of performance Improvement best practices
• Know how to write flawless and structured CSS
• Know how to layout HTML optimized for SEO and accessibility

Good to have skills 

• Knowledge in other ecommerce platforms like Magento, woo commerce, Big Commerce will be preferred
  Experience with React or Knockout.js is a plus
  
  

• Writing clean and efficient codes for iOS applications

• Supporting the entire application lifecycle from concept to design, testing, release and support

• Troubleshooting and bug fixes for applications, to ensure that codes are clean and secure

• Recommending changes and enhancements

• Staying up to date with new mobile technology trends, applications, and protocols

• 8+ years of experience in software development
• 4+ years of recent hands-on experience in architecting and building complex solutions that run in SaaS/PaaS environments, especially on AWS cloud leveraging SaaS based Microservices development coupled with Distributed Caching & Message Queuing.
• Should have experience in developing solution architecture and/or evaluate architectural alternatives for private, public and hybrid cloud models, including IaaS, PaaS, and other cloud services
• Should have excellent knowledge of cloud architecture and implementation features (OS, multi-tenancy, virtualization, orchestration, elastic scalability)
• Should have experience with Full Stack development with experience in technology stacks/frameworks like JAVA, Springboot, Python, Redis, SQL, NoSQL and Graph DBs
• Good to have Architected solutions that handle Big Data and should be proficient in data analytics
• Must have Expert level proficiency in Design / Architectural patterns, data structures and algorithms
• Must demonstrate knowledge of DevOps tool chains and processes
• Experience in web-based application migration from on-premise to SaaS model is a big plus.
• Experience of Integration patterns and associated best practice(e.g. Web Services, REST API's, Pub/Sub, MOM)
• Excellent knowledge and hands-on experience in Web services related, functionally decomposed architecture, Load Balancing of Web Services and applications, designing multi-tenant systems, Clustering and sharding of data, microservices architecture / design patterns, and throttling and performance management of such services

• Architect, Design, implement, and deploy solutions that are reliable and perform at scale in multi-tenant environment.
• Collaborate with UX design group and convert the design to actual UI components and pages to delight users of our cloud platform
• Evaluate technology and make choice based on performance, scalability, security and future expansion.
• Work with different stakeholders within and outside the team in a highly collaborative environment.
• Working with rapid and innovative development methodologies like: Kanban, Continuous Integration and Daily deployments
• Engage with Product Management and Business to create Product roadmap, own technical backlog and roadmap for technology supremacy.
• Continually learn about new technologies, generate new ideas and improve the use of technology in the product.
• Driving various organization wide activities like Hackathon, Ideathon, brown bag sessions and technical blogs

• Strong experience in Information Architecture and UI Design experience in delivering concepts, wire frames, prototypes, and compelling visual experiences.
• Possess the knowledge of the Graphic Design, Usability and ability to apply strategic thinking to deliver exceptional end to end user experience
• Expert understanding of strong Standards Based HTML Development as also strong JavaScript and JS libraries / UI Frameworks like Prototype.js, DHTMLX, ExtJS, JQuery (one Framework at the least is a must)
• Strong experience in Vue.JS/Backbone.JS or similar.
• Strong in CSS and AJAX / XML / XSLT / DOM / JSON
• Should have fundamental understanding of JavaScript - OOPs
• Understand Cross Browser issues and client side cookie
• Would expect the successful candidate to be highly proficient in Web Standards including W3C and WCAG
• Possess strong and relevant exposure to Web Accessibility/ Usability
• Would require to be intimately familiar with defining UI Specifications / Guidelines
• Would be essential to possess knowledge of web-based technologies and their impact on the feasibility of design solutions, including the capabilities and limitations of Web Technologies
• Experience in the Retail Domain or working on building Analytical Tools would be a plus
• Very good written and verbal communication skills
• Experience working with Agile development environments

You will begin in an individual contributor’s role, working in a team of go-getters to help spread the Byju’s way of Learning in your city. You would be showcasing the unique Byju’s way of Learning to students and parents and will be responsible for mentoring and sales in your designated zone.

Preferred Skill Sets:
• Having a keen interest and deep understanding of the Indian education sector.
• Interested in mentoring and guiding students.
• Having a knack for sales
• Good interpersonal and presentation skills.

Academic Qualification: Any Graduation/ Post Graduation (Completed in or before 2020)

CTC (BDT): INR 300000 PA fixed pay+ INR 200000 PA performance pay
CTC (BDA): INR 1000000 (7 lakh fixed pay + 3 lakh performance pay) (After Successful
completion of training)

Working Days: Wednesday to Sunday (Week off: Monday and Tuesday)

Age: Not more than 29 years of age

If interested, fill this form(mandate): https://forms.gle/XHZHYerf1CHrQ5TX8" target="_blank">https://forms.gle/XHZHYerf1CHrQ5TX8