Customer Support executive

We are looking for a Sales Intern - immediate Joiner.Internship Duration 6 Months - you will be paid incentives & commissions. Stipend to be paid quaterly INR 6000/- subject to performance.

Details

• Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
• Follow communication “scripts” when handling different topics
• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
• Seize opportunities to upsell products when they arise
• Build sustainable relationships and engage customers by taking the extra mile
• Keep records of all conversations in our database in a comprehensible way
• Frequently attend educational seminars to improve knowledge and performance level
• Meet personal/team qualitative and quantitative targets

Minimum Requirement:

• Good Communication Skills
• Good Problem-solving skills over the call
• High energy level

 Apply here - https://forms.gle/8skDXQdt3Wt65shS9

Job Description:

We are seeking dynamic and motivated individuals to join our team as Management Trainees in Inside Sales. This is a campus hiring opportunity for fresh graduates or individuals with up to 1 year of experience. The ideal candidates should be fluent in English and will be based in Hyderabad.

Responsibilities:

Inside Sales:

Engage in outbound calling and email campaigns to generate leads and promote products/services.

Work towards achieving sales targets and key performance indicators.

Market Research:

Conduct market research to identify potential customers and industry trends.

Gather information on competitor activities and market dynamics.

Customer Relationship Management:

Build and maintain positive relationships with customers.

Address customer inquiries and provide information about products/services.

Language Proficiency:

communicate effectively with customers in different regions.

Training and Development:

Participate in training programs to enhance product knowledge and sales skills.

Stay updated on industry best practices and sales techniques.

Collaboration:

Work collaboratively with the sales team and other departments to achieve overall business objectives.

Coordinate with team members to share insights and strategies.

Sales Reporting:

Maintain accurate and up-to-date records of customer interactions and sales activities.

Provide regular reports on sales performance to the management.

Adaptability:

Adapt quickly to changes in product offerings, sales strategies, and market conditions.

Embrace continuous learning and improvement.

Requirements:

Bachelor’s Degree in business, Marketing, or a related field.

Strong communication and interpersonal skills.

Positive and proactive attitude with a willingness to learn.

Ability to work in a fast-paced and target-driven environment.

Basic understanding of sales principles and customer service.

Schedule appointments for the field sales team (if applicable).

Meet daily/weekly/monthly call and sales targets.

Build and maintain good customer relationships.

Provide feedback to the team to improve the calling process.

Required Skills & Qualifications:

Minimum 12th pass; graduation is a plus.

Good communication skills (Hindi/English or regional languages).

Basic computer knowledge and familiarity with CRM tools.

Ability to handle rejection and work under pressure.

Strong persuasion and negotiation skills.

Positive attitude and willingness to learn.

Preferred Experience:

0–2 years of experience in telesales, customer service, or BPO.

(Freshers with good communication skills are welcome.)

Work Location: In person