Customer Support executive

Role Description

• Develop the tech stack of Pieworks to achieve the fly-wheel in the most efficient manner
• Focus on standardising the code, making it more modular to enable quick updations
• Integaring with various APIs to provide seamless solution to all stakeholders
• Build a robust node based information tracking & flow to capitalize on degrees of separation between members, candidates
• Bring in new design ideas to make the UI stunning and UX functional i.e one click actionable, as much as possible

 Mandatory Criteria

1. Ability to code in Java
2. Ability to Scale on AWS
3. Product Thinking
4. Passion for Automation

If interested kindly share your updated resume at 82008 31681

Job Title: Kofax Developer

Location: Gurugram, India (Hybrid)

Experience: 3–5 Years

Employment Type: Full-time

Job Summary:

We are seeking an experienced Kofax Developer with hands-on expertise in Kofax Total Agility (KTA). The ideal candidate will have solid experience working with both Transformation Designer and Total Agility Designer modules, and will contribute to developing, configuring, and supporting intelligent automation workflows that enhance document capture, classification, and data extraction processes.

Key Responsibilities:

• Design, develop, and maintain workflows using Kofax Total Agility (KTA).
• Configure and implement solutions using Transformation Designer for intelligent document processing (IDP).
• Develop forms, business rules, and integrations using Total Agility Designer.
• Collaborate with business analysts and stakeholders to gather requirements and deliver automation solutions.
• Conduct testing and debugging of Kofax processes and workflows.
• Support deployment, troubleshooting, and performance tuning in production environments.
• Maintain documentation and follow standard development lifecycle processes (SDLC/Agile).

Required Skills & Qualifications:

• 3–5 years of hands-on experience in Kofax Total Agility development.
• Proficiency with both Kofax Transformation Designer and Total Agility Designer.
• Strong understanding of document capture, classification, and data extraction processes.
• Experience integrating Kofax solutions with third-party systems via APIs or connectors.
• Good analytical, problem-solving, and communication skills.
• Bachelor's degree in Computer Science, Information Technology, or related field.

1. Design patterns- socket communication/ micro services architecture 

2. Caching - REDIS MEMCACHED etc

3. Database - MONGO, SQL etc. min 2yrs experience with these.

4. Features created for large concurrent requests.

5. Node Js, Go lang any asynchronous programming language min 2 yrs exp with any one of them.

6. Message Queues - RABBIT MQ, Kafka etc.

7. Logging and APM (application process manager) good to have.

8. DS ALGO good to have.

• Design, build, and maintain efficient, reusable, and reliable Flutter code to develop feature-rich, high-performance mobile applications for Android and iOS platforms.

Collaborate with designers to implement visually stunning and responsive user interfaces, ensuring an excellent user experience across various devices and screen sizes.

• Integrate mobile applications with backend APIs and services to facilitate seamless data exchange and ensure smooth app functionality.

• Identify and resolve bugs, performance issues, and other problems that may arise during the development process or in the live applications.

• Continuously optimize application performance and enhance the user experience by employing efficient algorithms and techniques.

• Stay up-to-date with the latest trends, tools, and technologies related to mobile development, particularly within the Flutter ecosystem, and apply them to improve development processes and outcomes.

Requirements

• Minimum 4 years of professional experience in mobile app development, with a focus on Flutter.

• Proven expertise in developing robust and complex mobile applications using the Flutter framework.

• Solid understanding of mobile app development concepts, including UI/UX design, offline storage, threading, and performance optimization.

• Strong proficiency in Dart programming language, along with a good understanding of object-oriented programming (OOP) principles.

• Familiarity with RESTful APIs and experience in integrating mobile applications with backend services.

• Strong communication skills to collaborate effectively with team members and clients.

About Appitsimple Infotek

Established in 2014, we, Appitsimple Infotek, are an Ahmedabad-based IT firm with an impressive portfolio of IT solutions, including CallHippo – a virtual phone system, and SoftwareSuggest – a software recommendation platform.

We boast a dedicated workforce of 160+ employees from diverse backgrounds and domains, consistently striving to develop IT solutions that significantly benefit businesses. Moreover, our commitment lies in fostering an employee-friendly and rewarding workplace, ensuring both professional and personal growth for our employees.

To know more: https://appitsimple.com/

About Software Suggest

SoftwareSuggest is a leading software recommendation platform, revolutionizing how businesses find the best software solutions. Established in 2014, we provide expert insights and reviews, guiding users to make informed decisions. Our mission is to simplify software selection and help companies thrive with the right tools for success.

To know more: https://www.softwaresuggest.com/

Roles & Responsibilities :

Prospect & Engage: Identify and engage potential customers in the target market(both domestic and international).

Compelling Presentations: Deliver persuasive sales presentations and product consultations.

Customer Understanding: Grasp customer needs and convey product value effectively.

Contract Management: Efficiently handle contracts and terms.

Sales Targets: Meet or exceed sales targets for revenue growth.

Customer Relations: Build strong relationships with B2B customers, serving as their main point of contact.

Tailored Solutions: Comprehend customer objectives and offer customized solutions.

Ongoing Support: Provide consistent support and check-ins for customer satisfaction.

Feedback Loop: Act as a bridge between customers and the product development team, offering valuable insights.

Requirements:

Proven Success: Demonstrated success in B2B sales, preferably in SaaS.

Communication Skills: Excellent communication and negotiation skills.

Technical Acumen: Strong technical understanding of SaaS products.

Customer-Centric: Passion for delivering exceptional customer experiences.

Leadership: Ability to mentor and lead sales professionals.

Problem Solver: Strong problem-solving skills for technical and business challenges.

Collaborative: Effective collaboration with cross-functional teams.

Innovative: Analytical thinking and innovative problem-solving.

Organized: Strong organizational and time management skills.

Perks of Working with Us!

5-day Workweek

Unlimited Paid Leave Policy

Uncapped Performance-Based Incentives

Reward & Recognition Programs

Annual Company Retreats

Employee Referral Rewards

Position – Lead - TA

Reports to HR Head

Experience: 4 years + (Team Handling experience is must)

Roles & Responsibilities:

• Scour job search websites for potential recruits and contact those candidates personally
• Interview potential sales staff members using industry-standard techniques
• Familiarity with online job-hunting websites
• Develop multi-hire sourcing approaches and work in partnership with colleagues across the network to tap into overseas sourcing channels
• Works within a budget agreed
• Upon approval of a new requisition, work with hiring manager to obtain role briefing and to agree sourcing strategies and timelines
• Partner with hiring teams to build and execute effective sourcing, assessment, and closing of highly qualified candidates
• Work within predefined recruitment processes while monitoring that process to identify, recommend areas, improve and to ensure best practices at all times.
• Handling TA team and monitoring their daily work.
• Strong leadership skills with a demonstrated ability to influence different styles
• Have exceptional communication skills and a very strong ability to manage a variety of leaders
• Strong willed, decisive, a fast learner and able to effect changes fast
• Strong attention to detail
• Excellent interpersonal and communication skills and ability to multi-task
• Ability to work independently and employ effective organizational, project and time management skills
• Ability to build relationships, recruit candidates, and influence selection decisions

• Integration of user-facing elements developed by front-end developers.
• Build efficient, testable, and reusable PHP modules.
• Solve complex performance problems and architectural challenges.
• Integration of data storage solutions may include databases, key-value stores, blob stores, etc.
• Add other responsibilities here that are relevant.

Talent Requirements

• Strong knowledge of PHP web frameworks such as Laravel, Yii, Code igniter, etc depending on your technology stack.
• Understanding the fully synchronous behavior of PHP.
• Understanding of MVC design patterns.
• Basic understanding of front-end technologies, such as JavaScript, HTML5, and CSS3.
• Knowledge of object-oriented PHP programming.
• Understanding accessibility and security compliance.
• Strong knowledge of the common PHP or web server exploits and their solutions.
• Understanding fundamental design principles behind a scalable application.
• User authentication and authorization between multiple systems, servers, and environments.
• Integration of multiple data sources and databases into one system
• Familiarity with the limitations of PHP as a platform and its workarounds.
• Creating database schemas that represent and support business processes.
• Familiarity with SQL/NoSQL databases and their declarative query languages.
• Proficient understanding of code versioning tools, up to date.
• Diploma, BCA, BE, B-Tech or equivalent.