Customer Support executive

About the role:

You will own a functional area - from product conception to its delivery to customers. You are expected to design and code independently in multiple tech components related to your functional area. You must also develop a deep understanding of non-functional requirements, such as reliability and availability, scale, horizontal scalability, etc. over time to make tech stack decisions accordingly. You are expected to actively mentor junior engineers. You own

the codebase quality.

We are looking for seasoned engineers who are quality-conscious, product thinkers, business cognizant and smart. Engineers get to significantly amplify the impact of their work or creations with scale. The scale also demands that engineers to produce super-efficient solutions.

What you’ll do

• Strong experience with Java 8, Spring and Spring Boot, Spring MVC, Spring Data,
• Working experience in Microservices
• Version Control: Git
• Strong understanding of functional/reactive programming, OOP, design
• Experience with Docker and Kubernetes.
• SDLC: Working experience in Agile methodology
• Strong interpersonal skills and time management skills

What you’ll need

• B.Tech or M.Tech equivalent with at least 3 years of experience
• Deep expertise in at least one programming language & tech stack.
• Strong object-oriented design skills, ability to apply design patterns, and an uncanny ability to design intuitive module and class-level interfaces
• Experience in building data-driven web application design and development is a plus
• Good understanding of multiple tech solutions and ability to pick the correct one for the given situation
• Prior work experience in an agile environment or continuous integration and continuous delivery (CI or CD)
• Ability and experience in designing high-level software designs of the scalable system, taking NFR (non-functional requirement) into consideration

• Experience using Selenium with Java

Pranam. We wish you good health and best wishes. Please apply only if you have a professional experience for more than 1 year. 

We are a Yoga Institute , based out of Bengaluru, looking for a skilled and technically equipped person to edit / shoot/ handle creative design works/ social media postings and related Skills:

1. Proficiency in Design Software: The candidate should be proficient in Adobe Photoshop, Illustrator, and After Effects. Familiarity with Microsoft Office and video editing software such as Adobe Premiere Pro, Final Cut Pro, or Davinci Resolve is also required.

2. Experience: A minimum of three years of experience in creative designing and video editing is essential.

3. Understanding of Design Measurements: The candidate should have a thorough understanding of different sizes and measurements used in designing.

4. Adaptability: A creative designer should be adaptable and able to work on a variety of projects, each with its own unique requirements.

5. Attention to Detail: A keen eye for detail is crucial in design. Small elements can make a big difference in the overall impact of a design.

6. Problem-Solving Skills: Design often involves solving problems, whether it's finding the most effective way to communicate a message or figuring out how to make a design work within certain constraints.

7. Knowledge of Current Design Trends: Staying up-to-date with the latest design trends can help a designer create work that feels fresh and relevant.

8. Time Management Skills: Design projects often have tight deadlines, so it's important for a designer to be able to manage their time effectively.

9. Understanding of Color Theory: Color can greatly affect how a design is perceived, so a good understanding of color theory is important.

10. Typography Skills: The ability to use type effectively is a key skill in design. This includes understanding which fonts to use, how to pair them, and how to use type to enhance a design.

11. Researching and Referencing: Should have strong research skills to gather ideas and inspiration for their designs and should also understand how to properly reference any work or ideas that are not their own to avoid plagiarism and respect intellectual property rights.

12. Proficiency in Hindi Literature: Should be proficient in typing Hindi literature. This skill is crucial for creating content that resonates with our Hindi-speaking audience and expands our reach.

8) Update information on ownership of institutional or organizational customers.

9) Track “Know-Your Customer Customer base work

Role

The role is a unique opportunity to be a part of the founding team of KAFQA. The responsibilities of the role are per the below:

• Product Development: Partner with the founder & product team to create a product roadmap. Play a key role in influencing customer journey, experience & specs (requirements) with UX designer. Develop front end & back end systems and product. 
• Project Management: Ensure product development roadmap timelines are achieved in a timely way with the right quality with progress being reported daily. 
• Technology Excellence: Ensure that products have best in class performance on technology driven aspects (load times, latencies, uptimes, etc.). 
• Hiring & Developing: Hire junior engineers, divide project workloads & mentor them to continuously improve.
• Continuous Improvement: Establish intake mechanism to convert user feedback into actionable upgrades in product design, track feature improvements & their progress and create rapid improvement cycles. 

The role is based in Bangalore, India and reports directly to the Founder, CEO of KAFQA.

Experience, Qualifications & Person Type

The ideal candidate is someone who – 

• Has 4+ years of experience in a digital product company
• Should have managed teams before & can attract talent
• Has experience in front end & back end technologies across web & app development
• Has studied computer science or engineering with at least a B.Tech or B.E degree
• Preferably is skilled in at least one performing art or is a hobbyist
• Is willing to fulfil all responsibilities above & go beyond as needed
• Moves fast to launch & fix issues 
• Is a self-starter, operates with autonomy & can deal with ambiguity while being innovative & frugal

Head of Technology

He/She should be a ‘most technical business person’ and his/her goal is to build a great company, not only a technology which just sounds cool. Let’s make it simpler - the primary job of the Tech. head is to make sure the company's technology strategy serves its business strategy. We strongly believe along with technology understanding every Technology Head needs great understating of the business itself.

Role Overview:

Get “Tech” in order: Help answer fundamentals of technology blocks to be used, choice of certain platform/tech over other, helping team visualize product with the available resources and assets

Innovation through Research and continuous improvement. Head of technology is one strategic personnel who provides critical and factual inputs for IP Creation.

Connecting Business Requirements with activity: Given that, Head of technology is an executive Tech leader, it’s easy for him to understand the business opportunities which Tech Product could create. He/She bring the perspective of tech as a differentiator. He/She should understand the “Market Needs” language talked by his other executive colleagues.

Methodology: With time, help build progressive learning culture and establish predictable model of envisioning, designing and developing products/ platforms and services.

Architecture Practices: Making sure that best practices are defined and followed by team is very important. he/she may have to garbage guy and clean the code time to time. Making reviews on Code Quality is an important activity that he/she should follow. For example, you build an amazing product but during deployment and testing stage performance is hit, or a bug fixes are taking more time than actual building a feature etc. need to be avoided.

Help build, manage, and validate a Tech Roadmap for its Products. As validation of idea happen with acquisition of users and customers, product / platform / service may undergo transformation on required features set and Market needs. A roadmap to achieve those “vanity goals” for the project, and be able to successfully tweak an approach with changing needs is expected from Head of technology.

Responsibilities of the role:

• Plan the project & Assign tasks & complete them within the agreed timelines with client
• Use PMP tools to manage projects
• Attend client meetings and take briefings
  Help Business teams to innovate and keep them updated with new technologies
• Documentation as per the process – BRS, SRS, HLD & LLD
• Manage a team; set processes in place to facilitate everyday operations seamlessly
• If required, code.

 What you will need: 

• PHP/MySQL, Angular JavaScript, jQuery, Memcached
• Experience: Minimum 10+ year is required (PHP/MySQL)
• Good Understanding of MVC design patterns and frameworks (CodeIgniter / Zend/Laravel).
• Solid Knowledge of OOPS.
• Solid experience with MySQL - writing and optimizing SQL for high performance systems with large Database
• Extensively worked on Mobile platforms.
• Must have Experience on either of Social API like Facebook, Twitter, Gmail
• Good knowledge of GIT, SVN

• Work with the team to develop user-facing web applications utilizing various languages (like Java, golang, scala, etc.), RDBMS and NoSQL Databases, and latest frontend frameworks (including React, Vue, JQuery, etc).
• Assists in the technical evaluation, design, integration (utilizing an SOA), implementation, and support of projects.
• Communicating status to the team, business, and leadership.
• Participate in Code-Reviews

Required Skills:

• Java 1.8 or higher
• JavaScript and client-side libraries (such as jQuery, Ignite UI and bootstrap, Vue.js, React, etc)
• Intellij Idea or any other development tool
• Hibernate/ ibatis
• Spring/Spring Boot
• Oracle 12c and PL/SQL
• HTML
• CSS
• Git
• Web servers like Tomcat, Jetty, etc.

Nice to Have Skills:

• .NET 4.5 or higher
• NET MVC and Web API
• Deployment Tools like Team City, Jenkins, Octopus, etc.
• Experience Required:
• Minimum of 5 years of hands-on Java experience.
• Excellent understanding of web technologies.
• Experience developing REST-based web services
• Strong understanding of source control systems such as GIT knowledge of creating and managing GIT flows a plus.
• Basic knowledge of distributed systems a plus.
• Strong database skills using Oracle and PL/SQL.
• Excellent oral and written communication skills.
• Strong organizational skills and detail-oriented