Tele marketing

Position Summary:  

The individual should be self-motivated, creative and proactive to work successfully in a  

fast-paced environment including multiple platforms and architectures, and diverse technologies. The  

Individuals will work closely with developers, project managers and other stakeholders.  

Minimum Requirements:  

Experience/Skills:  

• Excellent verbal and written communication skills  
• Primary Skillset:  Strong Core Java experience (Java 8 concepts), JSPs, Servlets, Struts Framework 

• Strong in Spring core, MVC and Spring JPA 
• Working experience on UI using jQuery, JavaScript and CSS 
• Experience in Angular is an added advantage. 
• Strong knowledge of XML handling and JSON implementation 
• Strong knowledge of Web Services (REST API) 

• Experience in handling SQL and PL/SQL, preferably SQL Server 
• Knowledge of Postgres is an added advantage. 
• Experience in writing unit test cases with whole code coverage 
• Experience in JMS implementations preferably Apache Active MQ 
• Should be able to write Unit test cases with whole code coverage 

Job Title: AWS Devops Engineer – Manager Business solutions

Location: Gurgaon, India

Experience Required: 8-12 years

Industry: IT

We are looking for a seasoned AWS DevOps Engineer with robust experience in AWS middleware services and MongoDB Cloud Infrastructure Management. The role involves designing, deploying, and maintaining secure, scalable, and high-availability infrastructure, along with developing efficient CI/CD pipelines and automating operational processes.

Key Deliverables (Essential functions & Responsibilities of the Job):

·         Design, deploy, and manage AWS infrastructure, with a focus on middleware services such as API Gateway, Lambda, SQS, SNS, ECS, and EKS.

·         Administer and optimize MongoDB Atlas or equivalent cloud-based MongoDB solutions for high availability, security, and performance.

·         Develop, manage, and enhance CI/CD pipelines using tools like AWS CodePipeline, Jenkins, GitHub Actions, GitLab CI/CD, or Bitbucket Pipelines.

·         Automate infrastructure provisioning using Terraform, AWS CloudFormation, or AWS CDK.

·         Implement monitoring and logging solutions using CloudWatch, Prometheus, Grafana, or the ELK Stack.

·         Enforce cloud security best practices — IAM, VPC setups, encryption, certificate management, and compliance controls.

·         Work closely with development teams to improve application reliability, scalability, and performance.

·         Manage containerized environments using Docker, Kubernetes (EKS), or AWS ECS.

·         Perform MongoDB administration tasks such as backups, performance tuning, indexing, and sharding.

·         Participate in on-call rotations to ensure 24/7 infrastructure availability and quick incident resolution.

Knowledge Skills and Abilities:

·         7+ years of hands-on AWS DevOps experience, especially with middleware services.

·         Strong expertise in MongoDB Atlas or other cloud MongoDB services.

·         Proficiency in Infrastructure as Code (IaC) tools like Terraform, CloudFormation, or AWS CDK.

·         Solid experience with CI/CD tools: Jenkins, CodePipeline, GitHub Actions, GitLab, Bitbucket, etc.

·         Excellent scripting skills in Python, Bash, or PowerShell.

·         Experience in containerization and orchestration: Docker, EKS, ECS.

·         Familiarity with monitoring tools like CloudWatch, ELK, Prometheus, Grafana.

·         Strong understanding of AWS networking and security: IAM, VPC, KMS, Security Groups.

·         Ability to solve complex problems and thrive in a fast-paced environment.

Preferred Qualifications

·         AWS Certified DevOps Engineer – Professional or AWS Solutions Architect – Associate/Professional.

·         MongoDB Certified DBA or Developer.

·         Experience with serverless services like AWS Lambda, Step Functions.

·         Exposure to multi-cloud or hybrid cloud environments.

Mail updated resume with current ctc-

Email: etalenthire[at]gmail[dot]com

Satish; 88 O2 74 97 43

• Make outbound calls to customers/prospects.
• Explain products or services and answer queries.
• Generate leads or close sales over the phone.
• Maintain customer records and update CRM.
• Follow up on leads and ensure customer satisfaction.
• Achieve daily/weekly/monthly targets.

Key Responsibilities:

● Develop and implement HR policies and procedures to ensure compliance with all applicable employment laws and regulations.

● Manage the recruitment process, including developing job descriptions, posting job openings, screening resumes, and conducting interviews.

● Develop and implement employee training and development programs to ensure that employees have the necessary skills to perform their jobs effectively.

● Manage employee relations issues, including grievances, conflicts, and disciplinary actions.

● Oversee the performance management process, including setting performance goals and providing feedback and coaching to employees. ● Manage the compensation and benefits program, including developing and implementing competitive compensation and benefits packages.

● Maintain HR records and ensure that employee files are up-to-date and accurate.

● Develop and implement HR metrics to measure the effectiveness of HR programs and initiatives.

● Partner with senior leaders to develop and implement HR strategies that support the overall goals of the organization.

Requirements:

● Bachelor's degree in Human Resources or related field.

● Minimum of 5 years of experience in recruitment, team management, and employee relations.

● Strong knowledge of employment laws and regulations.

● Excellent communication and interpersonal skills.

● Ability to work independently and as part of a team.

● Strong problem-solving and decision-making skills.

● Ability to handle sensitive and confidential information.

● Strong organizational and time management skills.

About Us

We are an AI-Powered CX Cloud that enables enterprises to transform customer experience and boost revenue with our APIs by automating and analyzing customer interactions at scale. We assist across multiple voices and non-voice channels in 30+ languages whilst coaching and training agents with minimal costs.

The problem we are solving

In comparison to worldwide norms, customer support in traditional contact centers is quite appalling, due to a high number of queries, insufficient capacity of agents and inane customer support systems, businesses struggle with a multi-fold rise in customer discontent and bounce rate, resulting in connectivity failure points between them and customers. To address this issue, IITian couple Manish and Rashi Gupta founded Rezo's AI-Powered CX Cloud for Enterprises 2018 to help businesses avoid customer churn and boost revenue without incurring financial costs by providing 24x7 real-time responses to customer inquiries with minimal human interaction.

Roles and Responsibilities:

• Ability to synthesize complex data into actionable goals and act as the custodian for everything on data and insights.  
•  Ensuring data sanctity through instrumentation and monitoring data quality to meet the business needs of the company Developing and monitoring KPIs for each vertical of the business.
• (Revenue/Sales/Finance/Campaigns/Content/Marketing), and at an overall business level and constantly driving the company towards meeting the KPIs.
• Generating product and user insights and working closely with the Product manager to make product and design decisions
• Having a product out view towards problem-solving – Market and competitor research to understand the trends in product design, continuous A/B testing to grow the product KPIs, etc
•  Owning and improving the core issues related to the product.
• Create and maintain client relationships.
• Stay up to date with new products/services and competitors
• Interpersonal skills to work closely with various stakeholders who may have competing interests

Requirements:

• Previous experience in Business / Systems Analysis or Quality Assurance
• 2-5 years of experience
• A degree in IT / Computer Science
• Proven experience in eliciting requirements and testing
• Experience in analyzing data to draw business-relevant conclusions and in data visualization techniques and tools
• Solid experience in writing SQL queries
• Basic knowledge in generating process documentation
•  Strong written and verbal communication skills including technical writing skills

Life at Rezo.AI:

• We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our regular town hall meetings.
•  A highly inclusive work culture that promotes a relaxed, creative, and productive environment.
• Practice autonomy, open communication, and growth opportunities, while maintaining a perfect work-life balance.
• Go on company-sponsored offsites and blow off steam with your work buddies.

Perks & Benefits:

Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentorship. Get the best-in-class medical insurance, programs for taking care of your mental health, and a Contemporary Leave Policy (beyond sick leaves)

Why Us?

We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer services problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.

Explore more here:

http://www.rezo.ai/" target="_blank">www.rezo.ai

DevOps Consultant!! MERN Stack Project Manager – Systems (Enterprise or Solutions) Architect needed!

Hello superstar,

I appreciate you taking time to read this. I have posted a job for developers to work on a start-up, the link is ......

I would need someone with DevOps experience, to ensure that the project is undertaken with the highest standards possible. I have had many experiences where ‘completed’ software after years of development was filled with bugs and it would be more cost-effective to start from scratch than to attempt to find and correct all the bugs.

I have attempted to learn as much as possible, but I now have an opportunity and it would better serve the venture to have someone handle the management of the project to ensure that;

• We choose the most appropriate technology
• We choose competent developers in those technologies
• The architecture and data modeling are clearly defined in a ‘blueprint’ plan
• A DevOps environment and processes are set up and the developers understand what is required
• Proper tests are carried out to ensure everything works as intended
• There are processes for testers to follow and competent testers are selected to follow them
• Accessibility, localization, and internationalization are planned ahead of time
• Security, scalability, and other future probabilities that I may not even be aware of are considered and planned ahead of time
• Documentation and code reviews, refactoring and other quality assurance processes are undertaken
• Working software is produced and systems that enable new developers or teams of people to easily take over and/or contribute new modules or updates in a controlled and organized fashion
• Cost estimates or budgets/projections or use of SaaS, hosting and other 3rd party services and applications

I am more concerned with a professional and world-class organizational system than with any particular type of software been produced as the strong foundation will enable anything to be creating with efficacy and precision.

Again, thank you for reading this, please reply with the word “superstar” anywhere in the second line of your response.  I look forward to hearing from you.

Warm wishes DevOps Evangelist,