Tele marketing

We are looking for an experienced ServiceNow Service Desk & Administrator to join our team. The ideal candidate will have strong hands-on experience in ServiceNow administration, ITSM modules, and Service Desk operations. This role involves configuring, managing, and supporting the ServiceNow platform while ensuring efficient IT service delivery.

🔹 Key Responsibilities

✔ Administer, configure, and maintain ServiceNow ITSM modules such as Incident, Problem, Change, Request, Knowledge, CMDB, and Asset Management.

✔ Provide L2/L3 support for ServiceNow platform issues and ensure timely incident resolution.

✔ Configure business rules, client scripts, UI policies, workflows, notifications, and forms.

✔ Manage user roles, groups, ACLs, and security rules.

✔ Support Service Desk operations, including ticket triage, prioritization, and escalation.

✔ Perform platform upgrades, patches, and testing activities.

✔ Maintain technical documentation and user guides.

✔ Ensure ITIL best practices are followed across ServiceNow processes.

🔹 Required Qualifications

🎓 Bachelor’s degree in Computer Science / Information Technology or related field.

✔ 5+ years of experience in ServiceNow administration and Service Desk support.

✔ Strong experience with ITSM modules – Incident, Problem, Change, Request, Knowledge, CMDB.

✔ Hands-on experience with JavaScript and Glide API scripting.

✔ Knowledge of ITIL framework and service management best practices.

✔ Experience with ServiceNow integrations (REST, SOAP, LDAP, Active Directory ).

Key Skills required (Items in Bold are mandatory keywords) :

1. Proficiency in Python  & Django

2. Solid understanding of Python concepts

3. Experience with some form of Machine Learning (ML)

4. Experience in using libraries such as Numpy and Pandas

5. Some form of experience with NLP and Deep Learning using any of Pytorch, Tensorflow, Keras, Scikit-learn or similar

6. Hands on experience with RDBMS such as Postgres or MySQL

7. Experience building REST APIs using DRF or Flask

8. Comfort with Git repositories, branching and deployment using Git

9. Working experience with Docker

10. Experience in deploying Django applications to AWS,Digital Ocean or Heroku

Job description

Job Overview:

We are seeking a meticulous and detail-oriented Quality Assurance Specialist to join our team at All Time Design. The primary responsibility of this role is to ensure that all design outputs meet the specified requirements and standards. The ideal candidate will have a keen eye for detail, a strong understanding of design principles, and the ability to identify discrepancies between the design requirements and the final product.

Key Responsibilities:

• Review completed designs to ensure they adhere to the specified requirements and guidelines.
• Conduct thorough quality checks to verify that designs meet the required standards before final approval.
• Provide feedback to designers on any revisions needed to align with the project specifications.
• Collaborate with the design team to understand project requirements and ensure a smooth review process.
• Maintain accurate records of quality checks and provide regular reports on the status of design approvals.
• Work closely with project managers to ensure timelines are met without compromising on quality.
• Suggest improvements to the quality assurance process to enhance efficiency and accuracy.

Qualifications:

• Proven experience in quality assurance, design review, or a related field.
• Strong understanding of design principles and the ability to interpret design requirements.
• Exceptional attention to detail with the ability to identify even minor discrepancies.
• Excellent communication skills to provide clear and constructive feedback.
• Proficiency in using design tools and software for reviewing and analyzing designs.
• Ability to work independently and manage multiple projects simultaneously.
• A proactive approach to problem-solving and continuous improvement.

Why Join Us:

At All Time Design, we are committed to delivering top-quality design solutions that exceed client expectations. As a Quality Assurance Specialist, you will play a crucial role in ensuring that our designs not only meet but also surpass the standards set by our clients.

Job Type: Full-time

Pay: ₹10,000.00 - ₹60,000.00 per month

Benefits:

• Flexible schedule

Schedule:

• Day shift

Experience:

• Quality assurance in graphic design: 3 years (Required)

Work Location: In person

Basic Qualifications:

• 3+ years of non-internship professional software development experience
• Programming experience with at least one modern language such as Java, C++, or C# including object-oriented design
• 1+ years of experience contributing to the architecture and design (architecture, design patterns, reliability and scaling) of new and current systems.

Additional Job requirements

• BS/MS/PhD in Computer Science/Math or equivalent
• BS in computer science or related field.
• 2+ years of relevant professional software development experience: designing, developing, and delivering software written in Java, C#, or C++, web development.
• Knowledgeable in object-oriented design patterns.
• Experience building highly scalable and distributed systems

Preferred Qualifications

• Experience with service-oriented architecture and application/services development
• Passion for performance debugging and benchmarking

Ability to clearly and concisely communicate with technical and non-technical stakeholders across all levels of the organization

Senior Data Scientist-Job Description

The Senior Data Scientist role is a creative problem solver who utilizes statistical/mathematical principles and modelling skills to uncover new insights that will significantly and meaningfully impact business decisions and actions.  She/he applies their data science expertise in identifying, defining, and executing state-of-art techniques for academic opportunities and business objectives in collaboration with other Analytics team members. The Senior Data Scientist will execute analyses & outputs spanning test design and measurement, predictive analytics, multivariate analysis, data/text mining, pattern recognition, artificial intelligence, and machine learning.

Key Responsibilities:

• Perform the full range of data science activities including test design and measurement, predictive/advanced analytics, and data mining, and analytic dashboards.
• Extract, manipulate, analyse & interpret data from various corporate data sources developing advanced analytic solutions, deriving key observations, findings, insights, and formulating actionable recommendations.
• Generate clearly understood and intuitive data science / advanced analytics outputs.
• Provide thought leadership and recommendations on business process improvement, analytic solutions to complex problems.
• Participate in best practice sharing and communication platform for advancement of the data science discipline.
• Coach and collaborate with other data scientists and data analysts.
• Present impact, insights, outcomes & recommendations to key business partners and stakeholders.
• Comply with established Service Level Agreements to ensure timely, high quality deliverables with value-add recommendations, clearly articulated key findings and observations.

Qualification:

• Bachelor's Degree (B.A./B.S.) or Master’s Degree (M.A./M.S.) in Computer Science, Statistics, Mathematics, Machine Learning, Physics, or similar degree
• 5+ years of experience in data science in a digitally advanced industry focusing on strategic initiatives, marketing and/or operations.
• Advanced knowledge of best-in-class analytic software tools and languages: Python, SQL, R, SAS, Tableau, Excel, PowerPoint.
• Expertise in statistical methods, statistical analysis, data visualization, and data mining techniques.
• Experience in Test design, Design of Experiments, A/B Testing, Measurement Science Strong influencing skills to drive a robust testing agenda and data driven decision making for process improvements
• Strong Critical thinking skills to track down complex data and engineering issues, evaluate different algorithmic approaches, and analyse data to solve problems.
• Experience in partnering with IT, marketing operations & business operations to deploy predictive analytic solutions.
• Ability to translate/communicate complex analytical/statistical/mathematical concepts with non-technical audience.
• Strong written and verbal communications skills, as well as presentation skills.

Thrive is currently looking out for a rockstar Product Manager. S/he will be a very important person in Thrive's growth story. An ideal candidate will be someone who is highly data driven and understands the Indian consumer well. This person will be involved in the entire product development life-cycle; from concept through release.This person will also work directly with the founders of the company.

Responsibilities

• Manage entire product development life-cycle from conception to design, development and roll-out
• Conduct market research, users survey's (qualitative & quantitative) to understand changes in market requirements
• Build & maintain Product Requirement Documents, and contribute to product road-map
• Liaison between Business Development, Design and Engineering teams to keep everyone up-to date on product road-map and release schedule's
• Conduct A/B testing of new features/updates launched within the product to identify the right path forward
• Co-ordinate with Design and Engineering team to ensure timelines are being met on both sides; whilst keeping all relevant stakeholders upto date; Utilize JIRA for work and workflow visualization to optimize work.
• Perform competitor analysis and bench-marking
• Track progress of market specific product improvements and measure impact

Skills & Requirements

• 3+ years of experience developing web products with a background in technical product management or web development.
• An academic background in Computer Science or related engineering discipline.
• Experience working in startups or successful entrepreneurial adventures
• Strong quantitative capabilities; an an ability to understand analytics platforms
• Strong communication skills and intuition for communication strategy at every level -- within teams, within the company, to users, and other audiences.
• Experience working with MySQL;
• Experience working with Google Analytics, HotJar, Google Tag Manager is a Plus!
• Self-driven, comfortable with a fast-paced, always-on, highly ambiguous environment

Roles and Responsibilities:  

• Work on application development lifecycle activities that include: Analysis, Design,  Coding, Testing & Implementation  

• Execute all phases of software application projects including resolving issues and helping  to ensure successful deployment  

• Proactively adapt to the changing business and technological landscape of Salesforce  and .Net/Java platforms  

• Design Salesforce solutions and form effective project plans. Add value in all stages of  project work (definition, development, deployment)  

• Assist in developing customized solutions to problems identified by business area  managers  

• Tackle inconsistencies in data quality and create processes to overcome system  deficiencies  

• Master new technologies and development models  

Desired Candidate Profile:  

• 3+ years Force.com development experience, with a strong focus on Apex and  Visualforce development  

• Must have experience in developing CRM Sales based applications, Workflows,  Approvals, Reports (including joined reports), Dashboards along with basic SFDC “click  and customize” environment  

• Strong development skills in Lightning, Apex and Visualforce which includes writing  triggers, components, classes etc.  

• Proven skills in integrating JavaScript, jQuery and AJAX based functionalities in  Visualforce  

• Sound experience in analyzing security requirements and accordingly designing and  implementing profiles, roles, permissions etc  

• Experience in developing integration processes using Salesforce.com’s Web Services API  and third-party integration tools (Apex Data Loader, DB Amp etc) is desirable  • Knowledge of SFDC deployment, configuration and administration processes would be  an added advantage  

• Must be up to date with latest releases in Salesforce as a platform  
• Familiarity in jQuery, CSS, XML, DHTML and HTML  

• Leverage experience with .NET development, web services development and SQL  development to build integration points between Salesforce and back-end systems 
• Good interpersonal skills, for effective communication with business and development  teams  

• Proven track record of successful and timely project delivery  
•  
• Candidate should have Salesforce certification