Voice Process Associate (UK Process )

Roles & Responsibilities

What You'll Do

•    Design and build the core Node.js services and REST APIs from scratch, built to scale as we grow.

•    Own system design end to end: service boundaries, data flow, caching, queueing, failure modes, and scale.

•    Ship AI/ML-powered features, including LLM and agentic capabilities.

•    Use LLMs and agentic tooling across the SDLC, from design and code generation to testing and debugging.

•    Model data and optimize SQL/NoSQL queries for performance; integrate with third-party platforms.

•    Debug production issues, own reliability, and set the engineering standards the rest of the team will grow into.

Ideal Candidate

1.Strong Backend Node.js Developer Profile

2.Mandatory (Experience 1) – Must have 6+ years of hands-on Backend Engineering experience using Node.js building production-grade systems for B2C products at meaningful consumer scale

3.Mandatory (Experience 2) – Must be AI-native in their own engineering workflow: already uses LLMs and agentic tooling across the SDLC, from design and code generation through testing and debugging

4.Mandatory (Experience 3) – Must have owned backend architecture end to end, including greenfield builds. Should be able to make early architecture calls and reason clearly about service boundaries, data flow, caching, queueing, failure modes, scalability, and reliability trade-offs under real constraints.

5.Mandatory (Experience 4) – Must have a solid understanding of backend fundamentals, including API development, service-oriented architecture, data structures, algorithms, and clean coding practices

6.Mandatory (Experience 5) – Must have experience designing, building, and maintaining APIs and backend services, including integrations with external systems and third-party platforms

7.Mandatory (Experience 6) – Must have strong experience working with databases (SQL and/or NoSQL), including efficient data modeling, query optimization, and performance tuning

8.Mandatory (Company) – Must have worked in B2C product companies / startups at meaningful consumer scale. (WealthTech, FinTech, or high-growth consumer product background is highly preferred)

9.Mandatory (Stability) – Must have a stable career history, with consistent tenure across previous companies; frequent job-hopping will not be considered

10.Mandatory (AI Product) – Must have experience building and shipping products that use LLMs and agentic workflows to end users.

11.Mandatory (Compensation Alignment) – Candidate must be comfortable with the compensation structure where the company matches their current CTC and provides ESOPs, without any salary hike.

12.Mandatory (Exclusion) – Candidates currently working at Stable Money will not be considered

13.Mandatory (Note1) – Seed-funded WealthTech startup. Candidate must be comfortable in an early-stage, fast-paced environment with shifting priorities

14.Mandatory (Note2) – Founding tech team role. Work from office, 6 days a week. Candidate must be willing to own the backend end to end and set engineering standards

15.Preferred (College) – Tier1 engineering college is a plus plus

16.Preferred (Note) – Previous founding engineer or early-team startup experience is a plus.

We are looking for a confident and energetic sales executive who can actively promote and sell our PTE and IELTS preparation programs to students.

The ideal candidate should be an extrovert, have strong ownership, excellent English communication skills, and the ability to follow up with leads consistently.

Key Responsibilities:

• Counsel students about PTE and IELTS preparation programs

• Convert inquiries into enrollments through calls, messages, and in-person follow-ups

• Explain course details, pricing, schedules, and benefits clearly

• Maintain proper lead records and update reports on time

• Follow up with students regularly until closure

• Coordinate with the internal team for student onboarding and class updates

• Meet daily, weekly, and monthly sales targets

Requirements:

• Excellent spoken and written English communication

• Confident, extroverted, and comfortable speaking with students

• Strong ownership and ability to work with minimal supervision

• Timely reporting and proper follow-up discipline

• Prior experience in education sales, PTE/IELTS counseling, or student recruitment is preferred

• Good convincing, negotiation, and relationship-building skills

• Basic knowledge of PTE/IELTS will be an added advantage

Ideal Personality:

Someone who is energetic, proactive, target-driven, and genuinely enjoys talking to students and helping them choose the right preparation path.

JOB DETAILS:

* Job Title: Engineering Manager (Client facing)

* Industry: Technology

* Salary: Best in Industry

* Experience: 8-12 years

* Location: Bengaluru

Role & Responsibilities

We are seeking a visionary and decisive Engineering Manager to join our dynamic team. In this role, you will lead and inspire a talented team of software engineers, driving innovation and excellence in product development efforts. This is an exciting opportunity to influence and shape the future of our engineering organization.

Key Responsibilities:

• Provide technical leadership and mentorship to a high-performing team of software engineers.
• Develop and implement engineering strategies that align with organizational goals.
• Manage multiple concurrent projects, ensuring timely delivery and high-quality outcomes.
• Collaborate closely with cross-functional teams to define and prioritize product features.
• Implement and uphold Agile methodologies to optimize team performance and efficiency.
• Conduct regular performance evaluations, fostering continuous professional growth within the team.
• Oversee the entire software development lifecycle, from initial conception through to deployment.
• Manage budgets, resources, and capacity planning for engineering projects.
• Stay up-to-date with emerging technologies, ensuring the team is equipped with the latest industry trends.
• Ensure adherence to best engineering practices, maintaining high coding standards.
• Hands-on coding experience required – actively contribute to coding and technical design decisions.
• Tech stack: Java, Spring, microservices, cloud technologies, and building large-scale systems.
• Experience in collaborating directly with clients – ensuring client requirements are met and managing relationships effectively.

Ideal Candidate

• Strong Client-Facing Engineering Manager Profile
• Must have 8+ years of engineering experience, with substantial exposure to back-end development, scalable distributed systems, and modern web services
• Must have 2+ years of experience in people and delivery leadership, owning engineering execution and leading teams to deliver complex products
• Must have proven experience working directly with external stakeholders / clients, translating client requirements into engineering plans and delivering solutions with high customer impact
• Strong technical foundation with experience in backend engineering, REST APIs, databases (SQL/NoSQL), and building reliable, high-performance systems
• Strong problem-solving and design capabilities; experience with system design, architecture reviews, and engineering best practices
• Must have expertise in agile methodologies and project management tools
• Excellent written and verbal communication skills, with a track record of presenting technical solutions to both technical and non-technical stakeholders
• (Cross-Functional Collaboration): Must be skilled in working with product, design, sales, and client teams to drive requirements, delivery, and client success
• (Execution & Delivery): Demonstrated ability to manage end-to-end delivery, coordinate releases, prioritise effectively, and deliver results in time
• (Company): Product companies
• (Stability): Must have stayed for at least 2 years with each of the previous companies
• (Education): B.Tech in computer science, engineering or a related field from Tier 1, Tier 2 colleges (Master's preferred)

We are looking for an experienced Customer Success Executive (CSM) to join our team. The ideal candidate will be responsible for key account management, upselling, cross-selling, handling escalations, and ensuring customer satisfaction.

Roles and Responsibilities:

● Key Account Management: Serve as the primary point of contact for assigned key accounts, ensuring smooth communication and excellent service delivery.

● Upselling & Cross-Selling: Identify opportunities to expand product adoption within existing accounts and drive revenue growth.

● Customer Retention & Satisfaction: Build strong, long-term relationships with clients, ensuring they derive maximum value from our products/services.

● Handling Escalations: Act as a problem-solver by addressing client concerns promptly and effectively, ensuring a seamless resolution process.

● Client Advocacy: Serve as the voice of the customer within the organization, providing feedback to internal teams to enhance the customer experience.

● Data-Driven Insights: Monitor key customer success metrics and proactively take measures to improve engagement and satisfaction.

● Collaboration: Work closely with sales, product, and support teams to enhance overall customer experience and drive business growth.

WHAT WILL YOU NEED TO SUCCEED?

● Experience: 3+ years of experience in a Customer Success, Account Management, or Client Relations role in a B2B or SaaS environment.

● Communication Skills: Exceptional verbal and written communication skills with the ability to engage and influence key stakeholders.

● Client Handling Expertise: Proven track record of managing enterprise clients, resolving escalations, and driving business value.

● Sales Acumen: Experience in upselling, cross-selling, and identifying new opportunities within existing accounts.

● Problem-Solving Skills: Ability to think critically and address client concerns efficiently.

● Tech-Savvy: Familiarity with CRM tools and customer success platforms is a plus.

● Team Handling: Experience in managing and mentoring a team to ensure high performance and effective client service.

Location: Indiranagar Bangalore

Role/Title: ASCP Functional consultant (Exp - 4 to 15 yrs.)

Location: Noida/Pune/Bangalore/Hyderabad/Chennai

Primary Skills/expertise: ASCP, MFG/MRP, MPS, WIP, BOM

Role & Responsibilities   

Functional Consultant with min 6-8 years of experience.

Skills –

• Oracle VCP-EBS - Advanced Supply Chain Planning (ASCP, MFG/MRP, MPS Planning Expert)

Detailed Job Description:          

• Strong experience in Oracle ASCP, MRP, MPS Planning and Manufacturing
• Good knowledge of Oracle EBS, Mfg., WIP, BOM
• Having done at least one end to end implementation of Oracle EBS Mfg. with primary focus on VCP modules
• Good knowledge of Supply Chain Management related business processes and Oracle configurations / functional setups, profile options, flex-fields, functional interfaces for R12 EBS
• Should have worked on customizations, Reports, interfaces etc. over MSC schema
• Understanding of software development methodologies, development processes, change management, and deployment procedures
• Experience with gathering user requirements, understanding and interpreting requirements specifications
• Ability to analyze, trouble shoot and effectively communicate functional details to end users
• Worked with Oracle Technical Support on SR resolution
• Self-motivated team player with ability to work independently as well as part of a team
• Strong analytical and problem-solving skills along with written and verbal communication skills
• Good to have – SQL-query knowledge, well known about VCP & Oracle-EBS Mfg. Tables, scheduling tools.
• Should have good understanding of Oracle-EBS Integrations with VCP
• Should have experience in client facing.
• Experience in working with multiple teams.
• Flexible in timings
• Expert in writing functional specifications
• Should able to understand holistic planning solution of customer
• Must have experience in Creation of different test scripts, doing testing, UAT support

Job Title:

Senior Product Manager

Reports to:

Director of product manager

Job Description:

we are looking for an exceptional Sr. Product Manager to be the founding member of our Product Management team. Who can be entrepreneurial and values moving quickly to drive product initiatives across the company.

You will work with a cross-functional team of engineers, designers, data scientists, and marketers to lead a product that currently serves over 27,000 customers in 120+ countries and is scaling rapidly each day using PLG (product-led growth)

What you'll do:

• Take complete ownership of a product and establish the product vision, strategy, and goals to measure success
• Develop the product roadmap and build alignment across product, engineering, and marketing teams
• Drive customer adoption and retention, including ensuring a successful onboarding process, boosting engagement and retention
• Rapidly iterate and evolve the product using product metrics to drive goals and implement best-in-class product management practices
• Conduct competitive pricing, feature analysis, and market sizing research for the product

Skills you bring to the table:

• 4-5+ years of experience in Product Management, preferably at a high-growth B2B SaaS startup. A background in Engineering is a plus
• You're comfortable being uncomfortable and ardent about figuring things out. You thrive in ambiguity and have the capacity for creative problem-solving
• Strong business, analytical, data, and troubleshooting skills
• Exceptional written and oral communication skills. Ability to quickly absorb technical concepts and effectively simplify and communicate them to a non-technical audience
• Strong time management with the ability to balance multiple deliverables while working in a high-paced environment
• Constantly look for ways to innovate and improve the product since change is inevitable in every industry
• Drive growth by identifying and improving key product metrics and balancing customer and business needs while collaborating across product, marketing, and engineering teams
• Must be able to work across time zones to liaise with our US-based customer success team

Benefits:

We offer competitive salaries, meaningful equity, and a generous vacation policy. And you get to work on a product that people love and use in over 120 countries worldwide.

We are looking for someone with 4-7 years of experience in iOS / iPhone applications development with:

- Strong Object Oriented design and programming skills in SWIFT

- Good working experience in iOS SDK (Cocoa Touch, UIKit, Core Data, Core Location, etc.) and XCode

- Proficient in writing Unit and UI Test Cases and delivering quality work

- Good experience with MVVM architecture

- Experience in web services integration (REST APIs, JSON, XML), to connect iOS applications to back-end services

- Experience with offline storage, threading, and performance tuning is desired

- Understanding of Apple's design principles and interface guidelines

** Areas of Responsibility ** 

- Involvement in all aspects of development: playing a critical role in the design, planning, development, and deployment and help develop best practices for future development

- Fast prototyping of proof-of concept features/applications based on a brief

- Developing and maintaining new features in Mobile Application development

- Owning the delivery of an entire piece of a system or application

- Using technical knowledge and creative thinking to provide the most innovative solutions

- Optimizing the performance of the apps and keeping up to date with the latest industry trends in mobile technologies

** Required Skills ** 

- Dedicated to delivering high-quality work and adhering to timelines

- Must be a good team player, good learner, and self-starter

- Must have strong leadership and team management qualities
- Good analytical and problem-solving skills

- Good communication skills 

- Must have strong decision-making skill

Perks and Benefits 

Company provided meals, Medical Insurance and other perks.