Voice Process Associate (UK Process )

About Us - https://www.sibinfotech.com/

SIB Infotech is a digital marketing organization committed to boosting brand's visibility in the ever-changing online world. At SIB Infotech, we're creating immersive digital experiences that deeply engage audiences and foster meaningful connections. With a comprehensive array of services, spanning strategic Search Engine Optimization (SEO) to expert Pay-Per-Click (PPC) Management, captivating Graphic Design, compelling Social Media Marketing (SMM) strategies, and tailored Software Development solutions, we offer comprehensive assistance to help and succeed on the internet.

Exciting Opportunity for Senior PPC Specialist

We are currently seeking a skilled and knowledgeable Senior Pay-Per-Click (PPC) Specialist to join our team. As the Senior PPC Specialist, your main responsibility will be to create and execute strategic paid marketing campaigns that can drive traffic, increase conversions, and maximize ROI for our clients or our company. This position requires an in-depth understanding of major PPC platforms, exceptional analytical skills, and the ability to develop and implement effective PPC strategies. You should possess comprehensive expertise in Google Ads, Meta Ads, Google Shopping, and other PPC platforms, including proficiency in campaign setup, optimization techniques, budgets monitoring, and staying up-to-date with platform updates and features.

Key Responsibilities:

• You will take ownership of all aspects of PPC campaign management, from keyword research and ad creation to bid management and performance tracking. Leveraging your deep understanding of all major PPC platforms such as Google Ads, Meta Ads, and Bing Ads, you will continuously optimize campaigns to improve click-through rates (CTR), conversion rates, and overall campaign efficiency. Assist in the maintenance and monitoring of keyword bids, account daily and monthly budget caps, impression share, quality score, and other important account metrics
• Developing and executing effective PPC strategies is at the core of your role. You will collaborate closely with clients or internal stakeholders to understand their business objectives, target audience, and competitive landscape, translating insights into tailored PPC strategies that drive tangible results. Whether it's launching new campaigns, testing ad creatives, or refining targeting parameters, you will always be guided by a strategic approach to PPC management. Finding ways for reducing click frauds.
• Strong analytical skills are essential in this role. You will regularly analyze campaign performance metrics, conduct A/B testing experiments, and derive actionable insights to inform optimization decisions. By staying abreast of industry trends and best practices, you will continuously refine our PPC strategies to stay ahead of the curve and deliver maximum value to our clients or company.
• Write compelling ad copies that resonate with target audiences and drive clicks and conversions. Test different ad variations to identify the most effective messaging. Set up and execute A/B tests to optimize ad creative, landing pages, and other campaign elements. Use data-driven insights to iterate and improve campaign performance over time.
• Clear and transparent communication is key to fostering trust and satisfaction among our clients. You will provide regular updates on campaign performance, communicate key insights and recommendations, and address any client inquiries or concerns promptly. Through insightful reporting and strategic guidance, you will demonstrate the tangible impact of our PPC efforts and solidify our position as a trusted partner in our client's success. Generate weekly and monthly client reporting for all major metrics, goals tracking, revenue tracking, and other paid search initiatives.

Requirements

• Any Graduate degree from recognized college.
• 2-6 years of experience in the digital marketing landscape.
• Proven experience managing PPC campaigns across Google Ads, Meta Ads, and social media advertising platforms like Google Shopping & good knowledge of organic SEO.
• Must have experience managing big ad budgets and getting ROI.
• Google Ads Certification or equivalent professional certification is preferred.
• Strong analytical skills and proficiency in data analysis tools such as Google Analytics, Microsoft Excel, or Tableau is a must.
• Excellent written and verbal communication skills, with the ability to clearly articulate complex concepts and strategies to clients and team members.
• Ability to multitask and prioritize tasks effectively in a fast-paced environment.
• Demonstrated capability to thrive both independently and collaboratively in a dynamic, fast-paced environment, with a flexible and adaptable mindset to navigate evolving priorities and challenges.

Your Day-to-Day

1. Derive Insights and drive major strategic projects to improve Business Metrics and take responsibility for cost efficiency and Revenue management across the country
2. Perform Market research, Post Mortem analyses on competitor expansion and Market Penetration patterns. 
3. Provide in-depth business analysis and data insights for internal stakeholders to help improve business. Derive and launch projects in order to reduce the gaps between targeted and projected business metrics
4. Responsible for optimizing Carsome’s C2B and B2C customer acquisition and Dealer retention funnel. Work closely with Marketing and Tech teams to create, produce and implement creative digital marketing campaigns and drive CRM initiatives and strategies 
5. Analyse the Revenue flows and processes large datasets to gather process insights and propose process improvement ideas for Carsome across SE-Asia
6. Lead commercial projects & process mapping, from conceptualization to completion, to build or re-engineer business models, tools and processes.
7. Having experience in analyses and insights in dealing on Unit Economics, COGs and P&L will be preferred ,but not mandatory
8. Use Business Intelligence and Data Science tools to answer the appropriate business problems using SQL, Tableau or Python.
9. Coordinate with HQ Data Insights Team and manage internal stakeholders across departments to ensure the smooth delivery of strategic projects
10. Work across different departments/functions (BI,DE, tech, pricing, finance, operations, marketing, CS,CX) and also on high impact projects and support business expansion initiatives

Your Know-Know

• At least a Bachelor's Degree in Accounting/Finance/Business or the equivalent. 
• 3-5  years of experience in strategy / consulting / analytical / project management roles; experience in e-commerce, Start-ups or Unicorns(CARS24,OLA,SWIGGY,FLIPKART,OYO) or entrepreneur experience preferred + At Least 2 years of experience leading a team
• Top-notch academics from a Tier 1 college (IIM / IIT/ NIT)
• Must have SQL/PostgreSQL/Tableau Experience. 
• Excellent Market Research, reporting and analytical skills, including carrying out weekly and monthly reporting
• Holds experience in working with Data/Business Intelligence Team
• Analytical mindset with ability to present data in a structured and informative way
• Enjoy a fast-paced environment and can align business objectives with product priorities
• Good to have : Financial modelling, Developing financial forecasts , development of Financial - strategic plan/framework

Senior Software Engineer I

Primary Responsibilities

• Designs, codes, debugs, optimizes, and releases both frontend and backend components as well as internal tools.
• Performs code reviews of pull requests.
• Assists junior engineers with development and SDLC processes.
• Works closely with QA analysts for feature and regression testing.
• Writes and maintains unit, integration, and acceptance tests.
• Helps select and incorporate new tools and technologies.
• Drives continuous improvement of best practices within the development team.
• Identifies and recommends where increased automation, performance enhancements, application enhancements, and quality enhancements may be incorporated.
• Remains flexible and responsive to changing priorities and multiple, concurrent responsibilities.
• Keeps current with emerging technologies and technological developments within the industry.

Education & Experience

·      Level of Formal Education:

o  Bachelors or 5 years of professional experience

·      Area of Study:

o  Computer Science or related field

·      Years of Experience:

o  5+ years

·      Type of Experience:

o  Software Engineering

·      Special Certifications or Technical Skills:

o  n/a

·      Information Systems:

o  C#, .NET Framework, JavaScript, SQL Server

·      Technical Competencies:

o  n/a

·      Skills and Ability:

o  C# (or similar language)

o  JavaScript / Node.js

o  SQL Server (or similar relational database management system)

o  Object-oriented design

o  Unit, integration, & acceptance testing

o  Git (or similar version control system)

·      Personal Attributes:

o  Accountable, analytical, methodical, strategic, situational awareness

·      Other/Preferred:

o  Full Stack Development experience

o  Experience or interest in learning:

§ REST web services / microservice architecture

§ Continuous integration & continuous delivery

§ Behavior-driven development

§ GraphQL

§ Docker containers

§ Cloud technologies (e.g. serverless architecture / AWS Lambda)

Hiring for Lead Auditor (QMS / ISMS) role.

Job description Below :

• Preparation Dept. Objective reports.
• Preparation of Internal Audit Schedule & Coordination /opening meeting and closing meeting.
• Follow up for Internal Audit closing of Observations.
• Preparation of Management review meeting Input & Output reports.
• Coordination Certification Audit and Surveillance (TUV-SUD) Audit for ISO 9001:2015 and ISO 27001:2013.
• Follow up for closing of Observations.
• To update QMS & ISMS Manual, Procedures, Policies, Risk Assessment Plan, SOA & Formats.
• Internal Audit of ISO - QMS & ISMS standards.

What will you do? –

• Developing high quality native mobile experiences for our products – with a focus on UI/UX, simplifying complex use cases so that a non-expert can succeed
• Experience with Flutter.
• Knowledge of the latest mobile app development concepts, trends, software design patterns, usability, and HCI guidelines for mobile apps.
• Practical experience in consuming RESTful APIs

About the Job –

• 2+ years in mobile software development.
• Have two or more iOS/Android apps developed with Flutter. Either deployed on the AppStore/Google Play or available on GitHub.
• Design and build sophisticated and highly scalable apps using Flutter.
• Build custom packages in Flutter using the functionalities and APIs already available in native Android and IOS.
• Translate and build the designs and Wireframes into high quality responsive UI code.
• Explore feasible architectures for implementing new features.
• Resolve any problems existing in the system and suggest and add new features in the complete system.
• Suggest space and time efficient Data Structures.
• Follow the best practices while developing the app and keeping everything structured and well documented.
• Use CI/CD for smooth deployment.
• Document the project and code efficiently.
• Manage the code and project on Git to keep in sync with other team members and managers.
• Ensure security guidelines are always followed while developing the app.
• Consulting with our customer facing representatives about software system design and maintenance.
• Experience with third-party libraries and APIs.
• Understanding of the Agile development life cycle.
• Experience with automated testing and building.
• Experience with Git, Jenkins, or other version control tools.
• Familiarity using version control tools like Git, Subversion etc. and IDEs like Android Studio, VS Code etc.

What do you need? –

• Knowledge of the latest mobile app development concepts, trends, software design patterns, usability, and HCI guidelines for mobile apps.
• Strong communication skills and ability to work in a collaborative environment with remote teams.
• Should enjoy solving tough problems and working with new technologies
• You’ll be partnering with design, product and user research teams to build world class applications.
• You’ll be working in a highly collaborative work environment with high degree of ownership and continuous feedback.
• Have a product mindset, can work with cross-functional teams to identify requirements and convert them to tech specs and action plans
• Have great learning appetite and ready to experiment with new technologies

Duties and Responsibilities

• Analysing user requirements, writing and testing code
• Developing existing programs by analysing existing code and identifying areas for modification
• Integrating existing software products with 3^rd party applications
• Undertakes feasibility study to design software solutions.
• Formulate, approve and recommend technical specifications.
• Responsible for ensuring quality delivery and code reviews.

Skills and Requirements:

• Have a minimum 2:1 degree in Computer Science or Maths with high levels of programming and 3 years’ hands-on technical skills
• Development of Single Page Application (SPA) applications written using Angular framework
• Development experience with .Net, C#, VB.Net, ASP.Net, MVC, Java/TypeScript, HTML & CSS
• Knowledge of SOA, Web API, RESTful JSON, SOAP web services and integration concepts
• Competent Data skills with Microsoft SQL
• Version control using Git and/or Subversion
• Exposure to devOps Continuous Integration and/or Continuous Delivery is a plus
• A working knowledge of SAP is advantageous.

Person Specification:

• Ability to work on their own, to meet project timelines and drive out resolutions to problems.
• Demonstrate good problem-solving abilities with the necessary urgency & responsiveness to incidents, problems and their resolution
• An organised working practice with a mature & calm approach to all user situations
• Good communication skills & attention to detail and ability to interact with Management and be an effective team member
• Ability to write clear procedures including technical and user documentation
• A desire to learn new technical skills and technologies.

• Experience in corporate training with minimum 3.5 years of experience in Technical training
• Exposure into Core Java & Advanced Java
• Candidate should have good Presentation, verbal & written communication Skills.
• Good to have knowledge on FET

Qualifications

• 4+ years of professional software development experience

• 4+ years of object-oriented Java / J2EE development

• Full SDLC experience (requirements gathering, architecture, development, QA, etc.…)

• Experience with Spring (MVC, IOP/DI, REST, Security) & Hibernate/Spring

• Experience with SOAP / REST web services

• Knowledge of SQL

• Knowledge of No SQL concepts, understanding of Solr, Redis and Mongo DB is desirable

• Understanding concepts of CDN & Content Management

• Must have worked on any one messaging solutions

• Bonus Points for micro service design and development experience

• Bonus points for any mobile development experience

• Used Agile methodology

• Experience leading or working with cross geography teams

• Bonus Points for experience working on Unix, shell scripting & Build Systems

• Experience in performance optimization is an added advantage

POSITION

• You will be actively involved during the entire technology development lifecycle. Responsibilities will include all aspects from design, coding, testing, customer feedback cycle changes and support.

• Primary role in software development with object-oriented Java

• The customized solutions that you will be architecting and developing will also require knowledge and experience with spring / Hibernate, SOAP / REST, and SQL.

• Ability to learn new technologies quickly and willingness to read and digest large existing source code and take ownership on complex component or subsystem to drive improvements and re-architecture

• Work with a team of amazing developers and designers involved in the design and development of global platforms

• Invent and prototype new features, build, test and ship them to customers as SaaS, cloud based or hosted product platforms

• Drive the implementation of new technologies which improve our ability to build great customers products. • Participate in a fun, open learning environment with great benefits and smart talented folks that represent among the best globally.

QUALIFICATION

• A Bachelor’s degree in Computer Science (or equivalent experience)

• M-Tech or advanced degree a plus

• Hackathon participation and accolades are a plus
Job Role

                                       
Quinbay

Quinbay is an upstart digital platforms and products company with a core focus on disrupting traditional markets and business models with the strength of our innovation driven digital value. We harness the power of our open innovation culture, our unique talent selection approach, the skills and expertise of our people across various industries, domains and technologies and a unique blend of analytics driven strategies for creating future digital platforms.

OPPORTUNITIES: Pursue opportunities in and learning/growth interests in Mobile, product development, product management, Analytics, Machine learning, UI/UX design, DevOps, Automation, Drones, bots and Java / open-source development frameworks and methodologies – on a variety of domains like eCommerce, Logistics and fulfilment, Ecommerce and a whole lot other.
Opportunities to be part of fastest growing eCommerce platforms in exciting application areas like core commerce, supply chain, logistics and fulfilment, merchant, mobile commerce, analytics, automation and a lot more for the global markets positioned for Asia.

Your primary role will be to drive and grow our in-house software expertise. Working with a small software team in India and the UK, you will be responsible in understanding the requirements from various internal teams and taking ownership of software development, including backend database development and any front-end applications that will be developed in the future. Implementing AGILE methodologies, you will be responsible for delivering iterative results through regular sprints.

The software team manages a range of systems for the company, ranging from our client-facing applications to content delivery portals. You will be involved in all the projects and will contribute to developing, maintaining, and improving our systems. You will also be expected to keep on top of the latest developments in the software world and constantly check if we can make use of the latest technologies to deliver an even better user experience to both our internal and external clients. This role will suit someone who has extremely good technical skills but who is also ambitious to play a more strategic role in a growing company and build a strong team. The role may also require occasional travel to our UK headquarters and other offices around the world.

Essentials:

• Solid development skills and track-record of successful project delivery
• PHP and frameworks
• Database design and development
• SQL
• Open-source SQL databases, e.g. MySQL, MariaDB, PostgreSQL
• HTML
• CSS, Sass and frameworks
• JavaScript: ES5, ES6, Ajax, libraries, and frameworks like VueJs, ReactJs.
• Front-end tooling
• Accessibility and progressive enhancement
• Git and/or other version control systems
• Project management
• Excellent communication, leadership, and motivation skills
• Willing to take on new technical projects.
• Attention to detail.

Desirable skills and experience:

• Agile development experience or certification
• .Net Framework
• Data visualisation and tools
• js
• NoSQL technologies such as MongoDB
• Continuous integration and deployment
• Big data and analytics
• Web security and development practices
• Data scraping and parsing.
• Aptitude for statistical analysis