Voice Process Associate (UK Process )

Join us at Springer Capital, a corporate inclusion training company dedicated to promoting diversity and equity within the workplace.   

As an Instructional Design Apprentice, you will provide support in creating a broad range of creative materials including documents, presentations, eLearnings, newsletters, flyers, videos, and other media to assist our training team. 

Strong Engineering Manager / Lead Profiles

Mandatory (Experience 1) - Must have 8+ years of overall Software Engineering/Development experience

Mandatory (Experience 2) - Must have 3+ years of experience as Engineering Manager / Team Lead role, with ownership of technical direction, delivery, and people management

Mandatory (Experience 3) - Must have hands-on Backend development experience using Python or Java, with frameworks such as FastAPI / Django / Spring / Express (Node.js)

Mandatory (Experience 4) - Must have Frontend development exposure using ReactJS, JavaScript, HTML, CSS

Mandatory (Experience 5) - Must have experience designing and building APIs, services, and integrations, including system design, PR reviews, and architectural decision-making.

Mandatory (Experience 6) - Must have experience leading engineers end-to-end – mentoring, code reviews, execution planning, and improving team productivity/quality

Mandatory (Company) - Must be from Product Companies / Startups (early to growth stage), B2B SaaS + Fintech industry is highly preferred

Mandatory (Note) - This role will be 80% team management and 20% IC (hands on coding required)

At Bhanzu, our mission is to make math fun, engaging, and accessible to every student. Backed by $16.5M in Series B funding led by Epiq Capital and Z3Partners, we are on a journey to eliminate math phobia and inspire students to pursue careers in STEM, coding, AI, and beyond.

Founded by Neelakantha Bhanu Prakash, the world’s fastest human calculator and India’s mental math Olympic Gold Medalist, Bhanzu is transforming math education across 15+ countries. Mr. Bhanu, a TEDx speaker and educator, is committed to sharing his unique learning methodologies to empower the next generation of problem-solvers.

Role: Business Development Associate

Work Schedule: 6 days/week (Sat and Sun compulsory working, week-off will be between Mon-Fri)

Shift Window: Between 5:00 AM to 3:00 AM

Geographical Regions Supported:

• ANZ (Australia and New Zealand)
• APAC (Asia-Pacific)
• GCC (Gulf Cooperation Council)
• UK (United Kingdom)

Your specific geographic assignment will be determined based on the outcome of your training. Further details regarding your exact location will be communicated once training concludes.

Why Join Us?

• Impactful Work: Be part of a mission-driven company transforming math education worldwide.
• Career Growth: Fast-track your career in business development with comprehensive training and mentorship.
• Dynamic Environment: Work alongside passionate and talented professionals in a collaborative setting.
• Recognition & Rewards: Unlock exciting incentives and performance-based growth opportunities.

What You'll Do:

• Connect with potential students and parents through virtual counseling sessions.
• Identify and engage new business opportunities from our extensive customer network.
• Understand customer needs and offer the right Bhanzu solutions to help students excel.
• Build strong relationships with key decision-makers to drive business growth.
• Achieve and exceed sales targets while contributing to our global mission.

What We're Looking For:

• Strong communication and interpersonal skills.
• Enthusiasm to learn and grow in a fast-paced environment.
• Passion for making a positive impact on education.
• Ability to engage and connect with people effectively.

No prior experience? No problem! If you are a fresh graduate eager to kick-start your career and make a difference, we want to hear from you!

Explore More About Us:

• Bhanzu's Journey: YourStory Feature
• Watch Bhanu's Story: YouTube

We would love to have you be a part of our exciting journey! Let us know if you're ready to take the next step towards a rewarding career at Bhanzu.

Looking forward to hearing from you!

Regards,

8) Update information on ownership of institutional or organizational customers.

9) Track “Know-Your Customer Customer base work

Data engineers:

Designing and building optimized data pipelines using cutting-edge technologies in a cloud environment to drive analytical insights.This would also include develop and maintain scalable data pipelines and builds out new API integrations to support continuing increases in data volume and complexity

Constructing infrastructure for efficient ETL processes from various sources and storage systems.

Collaborating closely with Product Managers and Business Managers to design technical solutions aligned with business requirements.

Leading the implementation of algorithms and prototypes to transform raw data into useful information.

Architecting, designing, and maintaining database pipeline architectures, ensuring readiness for AI/ML transformations.

Creating innovative data validation methods and data analysis tools.

Ensuring compliance with data governance and security policies.

Interpreting data trends and patterns to establish operational alerts.

Developing analytical tools, utilities, and reporting mechanisms.

Conducting complex data analysis and presenting results effectively.

Preparing data for prescriptive and predictive modeling.

Continuously exploring opportunities to enhance data quality and reliability.

Applying strong programming and problem-solving skills to develop scalable solutions.

Writes unit/integration tests, contributes towards documentation work

Must have ....

6 to 8 years of hands-on experience designing, building, deploying, testing, maintaining, monitoring, and owning scalable, resilient, and distributed data pipelines.

High proficiency in Scala/Java/ Python API frameworks/ Swagger and Spark for applied large-scale data processing.

Expertise with big data technologies, API development (Flask,,including Spark, Data Lake, Delta Lake, and Hive.

Solid understanding of batch and streaming data processing techniques.

Proficient knowledge of the Data Lifecycle Management process, including data collection, access, use, storage, transfer, and deletion.

Expert-level ability to write complex, optimized SQL queries across extensive data volumes.

Experience with RDBMS and OLAP databases like MySQL, Redshift.

Familiarity with Agile methodologies.

Obsession for service observability, instrumentation, monitoring, and alerting.

Knowledge or experience in architectural best practices for building data pipelines.

Good to Have:

Passion for testing strategy, problem-solving, and continuous learning.

Willingness to acquire new skills and knowledge.

Possess a product/engineering mindset to drive impactful data solutions.

Experience working in distributed environments with teams scattered geographically.

• Be part of the CS Strategy & Operations team that strives to make a difference.
• Assimilate data and analytics to create daily, weekly, monthly and quarterly reports.
• Analyze reports to detect problems during data collection and help review data that has been collected.
• Monitor data to identify trends and anomalies that might showcase abnormal behavior.
• Interpret data, develop dashboards and reports.
• Generate and share routine/ ad-hoc reports as required.
• Work with team members to drive CS processes.
• Monitor, update, and drive implementation of MIS reports.

Our ideal candidate:

• Experience of 2-3 years in a high-transaction MIS environment.
• Knowledge of Google Sheets / Excel (vLookup, pivot table, charts, and adept in trend Metrics)
• Strong knowledge of Power BI, SQL, Data Studio
• Good written and verbal communication.
• Willingness to learn new things and is able to quickly deploy them.
• Is an empathetic team player.

Desired Candidate Profile

• Minimum 3 years of hands-on development experience
• Experience with VoIP based technologies based on SIP protocol.
• Solid C, C++ experience, Python
• Experience in developing multi-threaded and client server application
• Experience in Linux/Unix environment
• Experience/Knowledge in at least three of the following technical areas is also required:
• Object oriented design and methodologies
• Experience developing cloud-based services (e.g. SaaS, PaaS)
• Knowledge and development background in web services, or web based technologies using REST.
• Experience with highly available/redundant softwer.
• Strong communication skills required.
• Strong writing skills required.
• Ability to multi-task and handle changing priorities.
• Knowledge of software development methodology, build tools and product life cycle; experience in agile development is a plus.
• Excellent team skill, can-do attitude, focus on quality.