
Listening to our B2B Customer’s concerns and handling product related complaintsor
queries on TAT basis.
Contribute ideas to resolve customer problems to improve productivity.
Maintain and update customer documentation as needed.
Handle customer complaints, provide appropriate solutions and alternatives withinthe time
limits; follow up to ensure resolution.
Actively listen to the concerns with a Solution Oriented approach.
Manage transactions over CRM
NOTE -
1. Exciting Work Culture at Product Based Firm
2.Male Candidates are preferred.
3. Salary - 16k (FRESHERS) upto 23k inhand (Depending upon experience)
4. 6 day working with rotational week offs (DAY SHIFT - Any 9 hours)
5. Overtime pay and Medical Benefits
6. Full time Work from Office Role
7. Upskilling and continual education
8. Office Location - AltF Coworking Suncity Success Tower, Golf Course Ext Rd, Sector 65, Gurugram, Haryana 122005

About Datacultr Fintech
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E2M Solutions works as a trusted white-label partner for digital agencies. We support agencies with consistent and reliable delivery through services such as website design, web development, eCommerce, SEO, AI SEO, PPC, AI automation, and content writing.
Founded on strong business ethics, we are an equal opportunity organization powered by 300+ experienced professionals, partnering with 400+ digital agencies across the US, UK, Canada, Europe, and Australia. At E2M, we value ownership, consistency, and people who are committed to doing meaningful work and growing together.If you’re someone who dreams big and has the gumption to make them come true, E2M has a place for you.
Job Overview:
We are a white label digital agency seeking a proactive and experienced QA Lead to oversee and enhance the quality assurance process for web development projects built on WordPress, Shopify, and BigCommerce. The ideal candidate should have hands-on experience leading QA teams, conducting in-depth manual testing, implementing process improvements, and working with modern automation and AI-driven testing tools. Experience with platforms like Percy, Applitools, Playwright, and Katalon Studio is highly preferred. This role requires strong leadership, attention to detail, and the ability to manage rapid turnaround tasks without compromising quality.
Key Responsibilities
- Lead and manage the QA team across multiple CMS and e-commerce platforms including WordPress, Shopify, BigCommerce, and GoHighLevel CRM.
- Perform manual QA for website builds, custom functionalities, eCommerce flows, landing pages, and third-party integrations.
- Create and manage test plans, test cases, and QA reports for tasks including functional, UI/UX, and responsive testing.
- Oversee quality checks for content migrations, plugin/theme updates, form validations, checkout flows, and website audits.
- Implement and refine scalable QA processes and SOPs tailored to high-volume web delivery environments.
- Collaborate with developers and project managers to align QA checkpoints with development goals.
- Identify test automation opportunities, and apply tools such as Playwright, Selenium, or Katalon to improve regression cycles.
- Utilize AI-powered testing tools (e.g., Percy, Applitools) to enhance visual and functional testing coverage.
- Track issues using test management and bug tracking tools (e.g., JIRA, ClickUp, Trello, TestRail).
- Mentor and supervise junior QA team members, conduct performance evaluations, and drive a quality-first mindset.
Must-Have Qualifications
- 5+ years of experience in web-based QA with a primary focus on WordPress, Shopify, and/or BigCommerce websites.
- Proven experience testing WordPress sites built with ACF, Elementor/WPBakery, custom themes, and third-party plugins.
- Strong grasp of Shopify functionality, theme customization, and store backend processes.
- Hands-on experience with website QA audits, cross-browser/device compatibility checks, and responsive design validation.
- Experience in team leadership, task delegation, and QA delivery ownership.
- Familiarity with GoHighLevel CRM testing is a plus.
- Ability to work effectively on high-priority, quick turnaround projects.
- Excellent written and verbal communication skills.
Preferred Skills & Tools
- Experience with AI/visual testing tools like Percy, Applitools, or Testim.io.
- Knowledge of automation using Playwright, Katalon Studio, Cypress, or Selenium.
- Ability to write or maintain basic test automation scripts (JavaScript, Python, or Java).
- Experience with performance testing tools like JMeter or Lighthouse is a bonus.
- Familiarity with Git and CI/CD pipelines for integrated QA processes.
Responsibilities:
- Provide technical leadership of critical integrations by MuleSoft mostly with contact-center solution.
- Provide MuleSoft technical expertise and leadership when evaluating and designing integration solutions ensuring all components and subsystems impacted are properly addressed during builds and deployments.
- Collaborate cross-functionally with teammates to implement integration solution.
- Troubleshoot MuleSoft/API technical issues as needed
Qualifications
- Bachelor's Degree required. In lieu of a degree, a comparable combination of education and experience may be considered.
- 3+ years of experience in building scalable, highly available, distributed solutions and services
- 1+ years of experience in middleware technologies: Enterprise Service Bus (ESB), most preferably with MuleSoft CloudHub and Orchestration, Routing and Transformation
- 3+ years of experience working with Java
- Experience in RESTful API architectures, specifications and implementations
- Working knowledge of progressive development processes like scrum, XP, Kanban, TDD, BDD and continuous delivery
- Concept understanding on Google Cloud platforms is a major plus
- Can write reliable, scalable, testable and maintainable code.
- Familiarity with Agile methodologies and clean code.
- Design and/or contribute to client-side and server-side architecture.
- Well versed with fundamentals of REST.
- Build the front-end of applications through appealing visual design.
- Knowledge of one or more front-end languages and libraries (e.g. HTML / CSS, JavaScript, XML, jQuery, Typescript) JavaScript frameworks (e.g. Angular, React, Redux, Vue.js)
- Knowledge of one or more back-end languages (e.g. C#, Java, Python, Go, Node.js and frameworks like SpringBoot, .NET Core)
- Well versed with fundamentals of database design.
- Familiarity with databases - RDBMS like MySQL, Postgres & NoSQL like MongoDB, DynamoDB.
- Well versed with one or more cloud platforms like - AWS, Azure, GCP.
- Familiar with Infrastructure as Code - CloudFormation & Terraform & deployment tools like Docker, Kubernetes.
- Familiarity with CI/CD tools like Jenkins, CircleCI, Github Actions.
- Unit testing tools like Junit, Mockito, Chai, Mocha, Jest
Responsibilities-
- Participate in the entire application lifecycle, focusing on coding and debugging
- Write clean code to develop functional web applications
- Troubleshoot and debug applications
- Collaborate with Front-end developers to integrate user-facing elements with server-side logic
- Gather and address technical and design requirements
- Provide training and support to internal teams
- Build reusable code and libraries for future use
- Liaise with developers, designers to identify new features
- Follow emerging technologies
Requirements-
- Spent at least 1 yr in a solid back end role
- Experience taking a problem to a product solution (module/product)
- Prior experience working with startups and understanding the fast-paced, dynamic nature of work
Must have skillsets:
- Javascript, NodeJS
- Client-server architecture
- OOP concepts, including design patterns
- Understanding of RDBMS (MySQL, Postgresql)
- Understanding of REST API
- Familiarity with frameworks such as ExpressJs
- Knowledge of TDD frameworks mocha, chai, jest, etc
- Knowledge of AWS (Lambda, RDS, EC2, SQS, S3, ECS, etc)
- Basic knowledge of Typescript, NextJs
- Prior experience in fin-tech
|
Must Have: •At least 6+ years in web services development and solid understanding of web technologies in JAVA •Strong Expertise in building & deploying application on any of the major cloud platforms (GCP, AWS, Azure) •Strong expertise with Docker/Kubernetes •Working knowledge of building Micro Services, RESTful web Services using any framework (Spring Boot, JaxRS, Jersey) •Strong Expertise of writing JUnits & How to configure it through maven •Good understanding of NoSQL databases and have worked upon any one of them (HBase, Cassandra, Big query, Mongo) •Good understanding of Message Queues and have worked upon any one of them (Kafka, RabbitMQ, Pub Sub) •Good understanding of Maven, Git •Good understanding of Jenkins, CI/CD architecture •Good understanding of Programming Algorithms and Data Structures •Experience with BDD & Cucumber
Good to Have: •Monitoring experience – Stackdriver or Prometheus or Azure equivalent •Operational readiness – SLI/SLO, DevOps experience •Service mesh – ex: Istio •Any OpenShift experience •Knowledge on Graph technology •Have worked upon any of the big data technologies •Have worked upon tools like white source, Veracode... •Knowledge of Python and Angular •Integration tests using BDD Framework (Cucumber) •Good understanding of Streaming technologies and processing engines (Dataflow, Flink, Spark) •Knowledge of VSTS |
Our client is a premier web design and software solutions company based out of Delhi, Florida and California. They are a creative, young and dynamic organisation that provides superior quality solutions like web design and development, mobile app development on various platforms, cloud apps and Ecommerce web solutions. They have clients across US, Canada, UK, and Australia, who receive market ready and saleable apps.
- Building Custom Shopify Themes and Modifying Existing Themes Depending On Requirements
- Migrating Websites from other Ecommerce Platforms to Shopify
- Extending Shopify's Functionalities Using Storefront Apis, Liquid Programming, Meta Fields, Etc
- Integrating Third-party and Platform Supported Apps in the Sites
- Working Closely with Clients to Gather Requirements, Develop and Deliver On the Same
What you need to have:
- Expert-level knowledge of Shopify Liquid templating language
- Proficiency in working with different Shopify JS APIs (storefront, AJAX Cart, Sections, etc)
- Exposure to a minimum of 3 e-commerce projects (starting with requirement gathering).
- Strong Experience in MySQL and Database Queries.
- Experience working on large projects involving 10,000+ products.
- Ability to lead the team and handle pressure and demands.
- Sound knowledge of IT concepts and the latest trends.
- Ability to work independently and multi-task in a fast-paced environment.
- Strong verbal and written communication and interpersonal skills.
- Highly organized and detail-oriented.
• Develop compelling mobile application functionality on high-traffic mobile apps and RESTful services.
• Participate in architecture and design of mobile applications and services with developer mentors.
• Ensure cross-platform application compatibility with dominant mobile platforms and versions.
• Apply strong analytical and development skills to troubleshoot and performance tune mobile apps and services.
• Create and update automated unit and acceptance tests to ensure software quality.
• Work closely on an agile team in a collaborative environment.
• Readily able to monitor environments and troubleshoot unforeseen problems.
Skills:
• Advanced understanding of React
• Typescript/ES6 JavaScript
• Experience with React Native strongly preferred
• Understanding of Redux and Redux-Saga
• Good technical skills & SOLID design principles (e.g., design patterns)
• Excellent oral and written communication skills in English.
Experience in Angular 9.0
Working in teams and mentoring Juniors
Worked in Agile envoirment








