Customer Support Executive

Key Responsibilities Area

 Follow work schedule time and safe work practices.

 Follow grooming and uniform guidelines as per the company

 Effectively open and operate the assigned outlet within the policies and guidelines of the company, ensuring 100% customer satisfaction at all times and protecting stakeholders interests

 Assist the Assistant Restaurant Manager/Restaurant Manager in the day to day running and supervision of manpower and scheduling

 Own and manager peak period business as per standard operating procedures

 Ensure readiness and realistic projections / forecasting on the shift

 Take complete responsibility for the entire shift operations relating to cash control, security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate corrective

actions

 Ensure upkeep of equipment, facility, and operating environment by following up on scheduled checks as per the Maintenance Contracts

 Deliver on food quality by ensuring food sanitation and cleanliness practices in a safe, healthy and hygienic environment

 Own the Customer experience and drive loyalty by adhering to food and service standards, encouraging customer feedback and resolving concerns within reasonable time limits. Use empowerment for Customer

delight

 Provide regular feedback to the Central Kitchen team to escalate/highlight food concerns.

 Execute inventory and cost control process to control food wastage and preserve quality on the shift

 Train and certify the new and tenured team members regularly to deliver consistent performance on the shift

 Be supportive and dependable to the Assistant Restaurant Manager/Restaurant Manager in running effective and efficient restaurant operations

 At all times, project a favorable image of companya to the general public. Be a role model at all times

Skillset Required

 Flexibility to work in rotational shifts, including weekends and holidays. Weekly off will be on weekdays only.

 Male employees will be required to work night shifts based on operational needs.

 Customer Service Skills: Ability to interact with guests politely, handle queries, and deliver a positive dining experience.

 Communication Skills: Clear and effective communication with team members, managers, and customers.

 Upselling & Sales Skills: Ability to recommend menu items and drive additional sales through suggestive selling.

 Time Management: Ability to prioritize tasks and manage time efficiently during peak service hours.

 Hygiene & Safety Awareness: Understanding of cleanliness standards, food safety, and personal grooming norms.

Qualification & Age Criteria

 Educational Qualification:

Minimum 12th Pass.

Graduation ,Diploma or certification in Hospitality/Hotel Management is an added advantage.

 Experience:

3–5 years of experience in QSR, restaurant, or hospitality industry preferred.

 Age Criteria:

22 to 30 years (flexible based on experience and role suitability).

 Language Skills:

Good proficiency in English and Hindi

Role Description

We are seeking a full-time AI Developer specializing in Generative AI and Large Language Models (LLMs) to join UpSolve Solutions in Mumbai. This client-facing, on-site role involves designing, developing, and deploying AI models, specifically focusing on GenAI and LLMs. The AI Developer will leverage expertise in machine learning, natural language processing, and data science to build cutting-edge AI solutions that drive business innovation and solve complex challenges.

Qualifications

• Proficiency in Python
• Strong projects in Flask + JS
• Excellent problem-solving, critical thinking, and analytical skills
• Strong communication and presentation skills, with the ability to convey technical concepts to non-technical stakeholders
• Bachelor's or Master’s degree in a relevant field (e.g., Computer Science, Artificial Intelligence, Data Science)

Job Description:

As a Machine Learning Engineer, you will:

• Operationalize AI models for production, ensuring they are scalable, robust, and efficient.
• Work closely with data scientists to optimize machine learning model performance.
• Utilize Docker and Kubernetes for the deployment and management of AI models in a production environment.
• Collaborate with cross-functional teams to integrate AI models into products and services.

Responsibilities:

• Develop and deploy scalable machine learning models into production environments.
• Optimize models for performance and scalability.
• Implement continuous integration and deployment (CI/CD) pipelines for machine learning projects.
• Monitor and maintain model performance in production.

Key Performance Indicators (KPI) For Role:

• Success in deploying scalable and efficient AI models into production.
• Improvement in model performance and scalability post-deployment.
• Efficiency in model deployment and maintenance processes.
• Positive feedback from team members and stakeholders on AI model integration and performance.
• Adherence to best practices in machine learning engineering and deployment.

Prior Experience Required:

• 2-4 years of experience in machine learning or data science, with a focus on deploying machine learning models into production.
• Proficient in Python and familiar with data science libraries and frameworks (e.g., TensorFlow, PyTorch).
• Experience with Docker and Kubernetes for containerization and orchestration of machine learning models.
• Demonstrated ability to optimize machine learning models for performance and scalability.
• Familiarity with machine learning lifecycle management tools and practices.
• Experience in developing and maintaining scalable and robust AI systems.
• Knowledge of best practices in AI model testing, versioning, and deployment.
• Strong understanding of data preprocessing, feature engineering, and model evaluation metrics.

Employer:

RaptorX.ai

Location:

Hyderabad

Collaboration:

The role requires collaboration with data engineers, software developers, and product managers to ensure the seamless integration of AI models into products and services.

Salary:

Competitive, based on experience.

Education:

• Bachelor's degree in Computer Science, Information Technology, or a related field.

Language Skills:

• Strong command of Business English, both verbal and written, is required.

Other Skills Required:

• Strong analytical and problem-solving skills.
• Proficiency in code versioning tools, such as Git.
• Ability to work in a fast-paced and evolving environment.
• Excellent teamwork and communication skills.
• Familiarity with agile development methodologies.
• Understanding of cloud computing services (AWS, Azure, GCP) and their use in deploying machine learning models is a plus.

Other Requirements:

• Proven track record of successfully deploying machine learning models into production.
• Ability to manage multiple projects simultaneously and meet deadlines.
• A portfolio showcasing successful AI/ML projects.

Founders and Leadership

RaptorX is led by seasoned founders with deep expertise in security, AI, and enterprise solutions. Our leadership team has held senior positions at global tech giants like Microsoft, Palo Alto Networks, Akamai, and Zscaler, solving critical problems at scale.

We bring not just technical excellence, but also a relentless passion for innovation and impact.

The Market Opportunity

Fraud costs the global economy trillions of dollars annually, and traditional fraud detection methods simply can't keep up. The demand for intelligent, adaptive solutions like RaptorX is massive and growing exponentially across industries like:

• Fintech and Banking
• E-commerce
• Payments

This is your chance to work on a product that addresses a multi-billion-dollar market with huge growth potential.

The Tech Space at RaptorX

We are solving large-scale, real-world problems using modern technologies, offering specialized growth paths for every tech role.

Why You Should Join Us

1. Opportunity to Grow: As an early-stage startup, every contribution you make will have a direct impact on the company’s growth and success. You’ll wear multiple hats, learn fast, and grow exponentially.
2. Innovate Every Day: Solve complex, unsolved problems using the latest in AI, Graph Databases, and advanced analytics.
3. Collaborate with the Best: Work alongside some of the brightest minds in the industry. Learn from leaders who have built and scaled successful products globally.
4. Make an Impact: Help businesses reduce losses, secure customers, and prevent fraud globally. Your work will create a tangible difference.

Job Title: Sales Intern

Location: Remote

Duration: 6 months

About the company

Platiga Technologies (Plotch.ai) is a dynamic and rapidly growing SAAS platform for e- commerce companies that prides itself on delivering exceptional products and services to our valued clients especially those who want to launch themselves on ONDC.

Job Summary

We are seeking a motivated and enthusiastic Business Development Intern to join our team. The role involves supporting the business development team in identifying opportunities, building relationships, and contributing to the growth of the company. This is an excellent opportunity to gain hands-on experience and develop skills in sales, market research, and strategic planning.

Key Responsibilities

Ø Market Research

Conduct research to identify potential markets, clients, and competitors. Analyze industry trends and compile reports for the team.

Ø Lead Generation and Outreach

Assist in identifying and qualifying leads.

Participate in client outreach through emails, calls, or social media.

Ø Sales Support

Collaborate with the sales team to prepare presentations, proposals, and pitch materials.

Maintain and update customer relationship management (CRM) databases.

Ø Strategic Planning

Contribute to brainstorming sessions for growth strategies. Assist in developing business strategies and execution plans.

Ø Administrative Support

Support the team with day-to-day administrative tasks.

Help organize meetings, events, and follow-ups with clients.

Requirements

Ø Currently pursuing or recently completed a degree in Business, Marketing, or a related field.

Ø Strong communication and interpersonal skills.

Ø Proficiency in Excel.

Ø Well versed with any of the tools like Apollo,Zoominfo,Lusha,Clay,Linkedinn Navigator

.

What We Offer

Ø Hands-on experience in business development and sales.

Ø Mentorship and guidance from experienced professionals.

Ø Potential for full-time employment based on performance.

We build a cloud-based business platform where manufacturers & traders can network with each other and discover trusted buyers and suppliers on the network. Our team consists of generalist engineers who work on building modern websites (SPA & Isomorphic), mobile apps for Android & iOS, REST APIs and servers, internal tools, and infrastructure for all our users.

What do I need?

Graduation/Post-Graduation in any stream (Mandatory Pedegree)

2-5 years experience in Product Management in any company Strong in data analysis with hands on experience in MS Excel and SQL

Strong problem solving skills and willingness to roll up one's sleeves to get the job Skilled at working effectively with cross functional teams in a matrix organization

Willingness to learn and read about new technologies

Product Management, Product Strategy, Analytical Skills, Data Analytics, SQL, MS-Excel, Microsoft Excel, Innovation and Product innovation What will I be doing?

Take ownership of key company metrics assigned to him/her such as Retention, Activation, Growth Regularly interact with customers, customer success team and industry experts to come up with ideas to drive their metrics

Be very proficient in studying and analysing the usage and product data to understand customer behaviour

Work closely with the technology team to ensure their ideas are quickly tested in production environment with frequent iterations Ensure successful ideas get implemented in the product in a scalable and optimized manner

Assesses market competition by comparing the company's product to competitors' products

Work closely with the Growth Team to understand the type of customers we are targeting and their needs and If required, PM can help the growth team in fine tuning the target market and buyer profiles

Work closely with the Customer Success Team to ensure customer delight and success

Identify growth hacks to exponentially increase product usage and adoption by delivering more value to customers

2-3 years in core product 
Pedegree is must (IIT, IIM)
B2C
Fintech
Journey from Product Analyst to product manger
Bussiness side growth

We are looking for an organized social media executive to lead our social media team in managing all social media platforms. The social media Executive is responsible for delegating duties, facilitating meetings with clients, and monitoring analytics.

To be successful as a social media Executive, you must have excellent knowledge of several social media platforms and have excellent communication skills. A good social media executive has excellent planning and time management skills.

RESPONSIBILITIES:

Meeting with clients to gauge their needs.

Briefing the social media team on the needs of clients.

Delegating specific tasks to team members.

Ensuring that team members adhere to deadlines.

Monitoring analytics for campaigns.

Providing feedback to clients.

 REQUIREMENTS:

knowledge of social media platforms such as Facebook, Instagram, LinkedIn, and Twitter.

Knowledge of analytics tools.

Excellent communication skills.

Ability to multitask.

Excellent time management skills.

Ability to lead a team.

A degree in Communication or a related field.

Prior experience in marketing or social media.

Responsibilities:

• Work with the Product and Marketing team to identify content required for specific user journeys and create a plan for a technical enablement solution.
• Create and maintain content for continuous updates and improvements.
• Ensure content is valuable and highly useful.
• Edit content to adhere to the writing process and best practices.
• Identify and contribute to improve Writing Best Practices, Style Guides, Processes, and other Technical Writing guidelines.

Requirements:

• Identify projects that deliver the most value and then meet deadlines and reprioritize as needed to complete timely delivery of content projects.
• Professional experience writing and editing content for a technical audience (application developers; programmers, system architects, or similar) in a Product environment.
• An analytical mindset, with good research, prioritisation, and exploration skills.
• Proactive and curious about problems and willing to take responsibility for their solutions.
• Capture business value, priorities, and product context.
• Fluent in both written and spoken English.

Job Description

• Develop p2p infrastructure systems to support blockchain interoperability
• Improve engineering standards, tooling, and processes
• Coding with concurrency, efficiency and scalability as primary motive
• Rigor on Unit testing, coverage and best practices
• Document systems, build runbooks, and automate those processes
• Being hands on by writing, testing, and deploying high-performance networking code.

Required qualifications

1+ years of experience in Golang, Strong knowledge of Go programming language, paradigms, constructs, and idioms, willingness to learn on the go, ability to write clean code, a strong sense of responsibility.

Tech Stack

Go, git, linux, bash, ability to work with Docker.

Nice to have

Experience developing in c++, cryptography and system software development experience,understanding of design patterns, understanding of operating systems, networks.