Customer Support Executive

🛠️ Key Responsibilities

• Design, build, and maintain scalable data pipelines using Python and Apache Spark (PySpark or Scala APIs)
• Develop and optimize ETL processes for batch and real-time data ingestion
• Collaborate with data scientists, analysts, and DevOps teams to support data-driven solutions
• Ensure data quality, integrity, and governance across all stages of the data lifecycle
• Implement data validation, monitoring, and alerting mechanisms for production pipelines
• Work with cloud platforms (AWS, GCP, or Azure) and tools like Airflow, Kafka, and Delta Lake
• Participate in code reviews, performance tuning, and documentation

🎓 Qualifications

• Bachelor’s or Master’s degree in Computer Science, Engineering, or related field
• 3–6 years of experience in data engineering with a focus on Python and Spark
• Experience with distributed computing and handling large-scale datasets (10TB+)
• Familiarity with data security, PII handling, and compliance standards is a plus

Job Title: Social Media Specialist

Coincrowd is an innovative Fintech company. We offer a crypto platform for seamless payments, Crypto Vouchers, crypto trading, portfolio management, real time market data, breaking news and powerful analytics.

Website: https://coincrowd.com/   

Domain : Finance, Blockchain, Crypto

Role :  Permanent full time Employment 

Job Location : Work from Home / Remote

Overview: We are looking for a creative and driven Social Media Specialist to join our team. As a Social Media Specialist, you will be responsible for developing and executing social media strategies to enhance our brand presence, engage our community, and drive growth in the cryptocurrency sector.

Responsibilities:

• Develop and implement social media strategies that align with the company’s goals and target audience within the cryptocurrency space.
• Create and curate engaging content for various social media platforms such as Twitter, Facebook, LinkedIn, Instagram, and others.
• Monitor trends in the cryptocurrency industry and leverage them to create timely and relevant social media content.
• Engage with our community and followers on social media channels, responding to comments, messages, and inquiries in a timely and professional manner.
• Collaborate with the marketing and content teams to ensure consistent messaging across all social media platforms.
• Analyze and report on social media performance metrics using tools like Sprout Social, Hootsuite, or native platform analytics.
• Stay updated with the latest social media trends, tools, and best practices in the cryptocurrency and blockchain space.
• Implement paid social media campaigns to promote products, events, or initiatives within the cryptocurrency industry.
• Monitor and manage the company's reputation on social media, addressing any issues or concerns that arise.

Requirements:

• Proven experience as a Social Media Specialist or similar role, preferably within the cryptocurrency or fintech industry.
• In-depth knowledge of social media platforms, algorithms, and best practices.
• Passion for and understanding of cryptocurrency, blockchain technology, decentralized finance (DeFi), NFTs, and related topics.
• Strong written and verbal communication skills with the ability to create compelling and engaging social media content.
• Experience with social media management tools and analytics platforms.
• Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.
• Creative thinking and problem-solving skills with a proactive and entrepreneurial mindset.
• Bachelor’s degree in Marketing, Communications, Business, or a related field (preferred).

What We Offer:

In recognition of your valuable contributions, you will receive an equity based compensation package. Join our dynamic and innovative team in the rapidly evolving fintech industry and play a key role in shaping the future of Coincrowd's success.

• Implement responsible web design principles to ensure that our company website renders well across multiple devices
• Design a framework for creating user apps that grows with the needs of the company
• Monitor website performance, watch for traffic drops related to site usability problems and rectify the issues
• Review app and feature coding and plan future website upgrades with the development team
• Assist in the development of applications and features that will be put on the website and in internal functions as well.
• Ensuring user experience determines design choices.
• Developing features to enhance the user experience.
• Striking a balance between functional and aesthetic design.
• Ensuring web design is optimized for smartphones.
• Building reusable code for future use.
• Optimizing web pages for maximum speed and scalability.
• Utilizing a variety of markup languages to write web pages.
• Maintaining brand consistency throughout the design

About the company:

Betterhalf.ai

Betterhalf is on a mission to help Indians find their match with single click matching. With 1M users and a presence in every city in India, our reach is expansive — and we’re rapidly growing users (50% quarter over quarter).

By mid next year, we'd like to become the 3rd largest player in the matrimony industry in India and make our path to being No.1. There’s never been a more exciting time to be at Betterhalf.

Company funding:

Betterhalf.ai has successfully raised a $3M Pre-Series A round and is backed by Y Combinator, Tribe Capital, Quiet Capital, Kunal Shah and Nobroker founders. Betterhalf is expected to do Series A in 9-12 months.

Your growth:

You’ll experience Series A, B in 24-months and become integrated as a Category Manager

You’ll see a 50-people team becoming a 150-people and will grab the rarest opportunity to be in the room where company’s decisions are planned with founders and marketing leaders.

Responsibilities:

• Work closely with Product teams to plan & develop features and extensions to existing product lines.
• Analyze sales data & research market trends, customer needs to develop key insights & growth opportunities. This workstream may involve ad-hoc RCAs / interventions on escalations.
• Work closely with sell-side & marketing teams to promote & create awareness for product lines.
• Work closely with CM’s  on integrating growth products with new launches as well as working on specific deep-dives for existing brand partners.
• Identify & build growth capabilities & enablers that will drive significant growth on online sales in India. These growth opportunities could span across affordability, third party services, monetization, new customer acquisition, supply growth & onboarding.
  
  

Qualifications:

Bachelor's degree, 2+ years in sales industry

Experience in full sales cycle, including deal closing. 

Demonstrated sales success

Strong negotiation skills

Strong communication and presentation skills

CRM experience is preferred

Compensation:

Fixed : 40-50k Per Month

Variable: as per performance

If you believe in Hustling and Getting the Job Done! Come Join us in our ambitious journey to revolutionize the Matrimony Industry.

• Closely work with Seniors
• Analyse and Implement the code.
• Perform Unit Testing
• Work in an Agile Environment
• Contributing in all Agile Ceremonies.