2+ Business Process Outsourcing (BPO) Jobs in Indore | Business Process Outsourcing (BPO) Job openings in Indore

• Qualification : Graduate
• Vacancies : 5
• Experience : 1 to 2 yrs. as Team Leader in Telecom process Experience
• Interview Process: HR Round -> Ops Round -> Client Round

Responsibility:

• Motivate and inspire team members to perform. Ensure discussions, Pre & Post session, and Provide guidance to the team based on management directions
• Responsible for team Performance, Attrition and shrinkage.
• Prepare Daily reports
• Manage and Handle all the team reports and improve performance on daily basis.
• Excellent Communication and interpersonal Skills
• Assist customers in all their queries

1. Excellent communication skills.
2. They should be able to handle inbound calls
3. They must have to provide training to customers.
4. They need to provide Technical help IN software to customers.
5. They must be able to solve problems to clients by calls via emails.
6. Excellent understanding of excel, pages, word, number & Keynote.