International BPO Executive (Female)

Job Title: Photoshop Specialist

Company: Suntek.ai

Location: Remote

Experience: Minimum 6 months

Employment Type: Full-Time

Job Description:

We are looking for a creative and detail-oriented Photoshop specialist to join our dynamic team. The ideal candidate will have strong hands-on experience with Adobe Photoshop and a keen eye for design, precision, and aesthetics. You will work closely with our content, marketing, and AI training teams to create and enhance visual assets that align with Suntek.ai's brand and project goals.

Key Responsibilities:

Edit, retouch, and manipulate images for various internal and client projects.

Create high-quality visual assets, including banners, social media creatives, web graphics, and marketing material.

Collaborate with designers, marketers, and project managers to meet design requirements and timelines.

Ensure image consistency, color accuracy, and quality across all platforms.

Follow brand guidelines and design standards while offering creative input for improvements.

Maintain organized file structures and proper asset versioning.

Requirements:

Minimum 6 months of hands-on experience in Adobe Photoshop.

Solid understanding of image editing, masking, retouching, and manipulation.

Strong attention to detail and ability to spot visual inconsistencies

The candidate should possess the ability to work under tight deadlines and manage multiple tasks simultaneously.

Knowledge of other Adobe Creative Suite tools (Illustrator, Lightroom) is a plus.

Basic understanding of AI datasets or experience working in AI-related industries is an added advantage.

ROLES AND RESPONSIBILITIES:

The Manager/Deputy Unit Manager – Dialer Ops serves as the functional owner of dialer performance across DMS portfolios. The role independently manages end-to-end dialer operations, leads performance optimization, and drives analytical insights to strengthen calling effectiveness. This position acts as a bridge between tactical execution and strategic decision-making, ensuring that dialer efficiency, compliance, and penetration targets are consistently met. The role requires strong domain expertise, analytical rigor, and cross-functional collaboration.

KEY RESPONSIBILITIES:

Dialer Strategy & Execution:

• Manage end-to-end execution of multiple dialer campaigns across various DMS delinquency buckets (X, 30+, 60+, 90+, etc.).
• Develop and execute segmentation-based calling strategies as guided by the business and senior leadership.
• Conduct deep-dive diagnostics on dialer logs, routing, pacing logic, and campaign-level performance.

Performance Optimization & Analytics:

• Analyze daily/weekly dialer metrics and highlight performance trends, gaps, and improvement opportunities.
• Implement dialing strategy enhancements—attempt logic, retry cycles, skill routing, and call distribution.

Compliance & Governance:

• Conduct rigorous audits of calling lists, exclusion logic, DND filters, opt-outs, customer consent, and allowed calling windows.
• Ensure adherence to regulatory guidelines, internal audit standards, and risk controls.
• Maintain robust documentation of campaign changes, SOP updates, and version logs.

Cross-Functional Coordination:

• Collaborate with Operations for workforce alignment, agent readiness, and campaign prioritization.
• Work with Tech teams to resolve dialer issues, API failures, latency lags, and integration errors.
• Partner with Quality and Policy teams to align operational execution with business rules.
• Coordinate with MIS teams for data validation and report automation.

Reporting & Governance:

• Prepare and publish daily/weekly/monthly MIS reports, dashboards, and analytical presentations.
• Present dialer performance during weekly business reviews and highlight key insights or areas requiring action.
• Track KPI dashboards for leadership, including connect %, agent utilization, penetration, drop %, and productivity metrics.

IDEAL CANDIDATE:

Domain & Technical Expertise:

• Strong understanding of Collections, DMS frameworks, delinquency buckets, and customer treatment strategies.
• Hands-on experience with enterprise-grade dialer systems (Genesys / Avaya / Aspect / Ameyo / NICE / Five9).
• In-depth knowledge of dialer modes (predictive, preview, progressive), pacing logic, call blending, and routing principles.
• Working knowledge of CRM systems, CTI integrations, and lead management platforms.

Analytical & Reporting Skills:

• Advanced Excel skills (Power Query, Pivots, Index/Match, Nested formulas, Data modeling).
• SQL proficiency preferred for data extraction, query building, and troubleshooting.
• Ability to interpret large data sets and convert findings into actionable insights.

Execution & Problem-Solving Skills:

• Strong troubleshooting ability to resolve dialer failures, configuration errors, and performance bottlenecks.
• High execution discipline with the ability to manage multiple campaigns simultaneously.
• Strong decision-making capabilities under operational pressure.

Communication & Stakeholder Management:

• Ability to collaborate effectively with cross-functional teams (Ops, Tech, Analytics, Compliance).
• Strong documentation, reporting, and presentation skills.
• Ability to translate analytical findings into business-friendly recommendations.

Eligibility-

• Open to employees in GB03A / GB03B as per mobility and internal movement guidelines.
• Must have completed minimum tenure requirements as defined by HR.
• No active performance improvement plan or disciplinary action.
• Consistent performance ratings and adherence to compliance norms.

PERKS, BENEFITS AND WORK CULTURE:

Our people define our passion and our audacious, incredibly rewarding achievements. The company is one of India’s most diversified non-banking financial companies, and among Asia’s top 10 Large workplaces. If you have the drive to get ahead, we can help find you an opportunity at any of the 500+ locations we’re present in India.

Required Qualifications

• 5+ years of experience leading software or operations implementations, ideally in consulting or client-facing roles.
• Experience working with or managing e-commerce platforms (e.g., Amazon, Shopify, Tiktok Shop, etc.).
• Ability to understand how orders, inventory, and finance systems interact in a business environment.
• Strong client engagement, communication, and project management skills.
• Comfort in dynamic environments with changing priorities and customer demands.

Good to Have (Preferred Qualifications)

• Experience working with OMS or ERP systems like NetSuite, Brightpearl, Skubana, or Cin7.
• Familiarity with warehouse management systems or accounting platforms.
• Understanding of REST APIs, data formats like JSON, and integration concepts.
• Exposure to integration tools or platforms such as Celigo, Boomi, or Mulesoft.
• Ability to write simple scripts (Python, JavaScript, SQL) to validate data or automate simple tasks.
• Experience troubleshooting data or process issues between systems.
• A background in software development, accounting, data engineering, or e-commerce logistics.
• Interest or experience in leading and mentoring a growing team.

Job Title: Assistant Manager - Finance

Andheri East

Job Responsibilities:

 Preparation Financials: Ensuring accurate and timely preparation of the financial statements

as per Indian Accounting Standards (Ind AS) and consolidation.

 Monthly Finance MIS: Preparing monthly Management Information System (MIS) reports to

track financial performance.

 Quarterly Results: Compiling and presenting financial results to meet quarterly reporting

deadlines.

 Annual Report Preparation: Managing the preparation and review of the company’s annual

report, ensuring compliance with statutory requirements.

 Taxation: preparation of Tax Audit Report and filing of Income Tax returns, TDS Returns.

Preparing data of Income tax assessments.

 Indirect Tax: preparation and filing of GST returns

Key Qualifications:

 Educational Requirements: Commerce graduate/postgraduate (B.Com/M.Com) or CA

Intermediate or ICWAI.

 Experience: Minimum 7 to 10 years of experience in a finance or accounting role.

 Preferred Experience: Experience in a listed company is highly desirable.

 Technical Skills: Strong understanding of Ind AS, accounting principles, and commercial

knowledge.

 Software Skills: Proficiency in Oracle NetSuite, Tally, MS Excel, Word, MS Power Point.

Key Competencies:

 Expertise in Ind AS and experience with financial statement preparation in compliance with

these standards.

 Strong analytical and problem-solving skills, especially in financial reporting and statutory

compliance.

 Excellent attention to detail and organizational skills to manage monthly, quarterly, and

annual financial cycles.

 Ability to work effectively with cross-functional teams, including Auditors and Management.

Preferred Qualities:

 Candidates with exposure to a listed company will be preferred due to familiarity with

compliance and reporting standards for publicly traded companies.

 Hands on experience of NetSuite Oracle ERP.

Job Title: MERN Stack Developer (Node.js & React.js Expert)

Experience: 5 – 7 Years

Location: Bangalore

Work Mode : Hybrid

Employment Type: Full Time

Job Summary:

We are seeking a highly skilled MERN Stack Developer with a strong background in Node.js and React.js to join our dynamic team. The ideal candidate should have 5–7 years of hands-on experience building scalable, secure, and high-performance web applications. You will play a critical role in the architecture, design, development, and deployment of end-to-end solutions using the MERN stack.

Key Responsibilities:

• Design, develop, and maintain full-stack applications using MongoDB, Express.js, React.js, and Node.js
• Build RESTful APIs and ensure integration with front-end components
• Optimize components for maximum performance across a vast array of web-capable devices and browsers
• Write clean, modular, and reusable code with proper documentation and testing
• Troubleshoot and debug issues across the stack
• Collaborate with UI/UX designers, product managers, and other developers to deliver high-quality products
• Participate in code reviews, architectural discussions, and continuous improvement of development processes
• Ensure secure coding practices and compliance with best standards
• Manage deployments and maintain CI/CD pipelines

Required Skills and Qualifications:

• 5–7 years of professional experience in full-stack web development with a focus on Node.js and React.js
• Deep understanding of JavaScript, ES6+, and asynchronous programming
• Strong experience in building scalable backend services using Node.js and Express
• Proficient in building rich UI components using React.js, Redux/Context API, and modern front-end tooling (Webpack, Babel, etc.)
• Experience with MongoDB and Mongoose, and understanding of NoSQL database design
• Hands-on experience with API design, JWT/Auth, and third-party integrations
• Familiarity with Git, Docker, and modern DevOps practices
• Knowledge of performance optimization and security best practices
• Experience with testing frameworks (Jest, Mocha, Cypress, etc.)

Nice to Have:

• Exposure to TypeScript
• Experience with GraphQL
• Familiarity with cloud platforms like AWS, Azure, or GCP
• Knowledge of CI/CD tools like Jenkins, GitHub Actions, etc.

Note : Immediate & Serving Notice period candidates are prefered

We are seeking a skilled PHP Developer with expertise in Laravel and WordPress to join our team. As a PHP Developer, you will be responsible for developing and maintaining web applications using PHP frameworks, primarily Laravel, and working with WordPress for content management system (CMS) projects. You will collaborate with a cross-functional team of designers, developers, and project managers to deliver high-quality, scalable solutions.

Requirements:

Proven experience as a PHP Developer, preferably with Laravel and WordPress.

Strong knowledge of PHP web frameworks, specifically Laravel, and experience with WordPress development.

Proficiency in front-end technologies such as HTML, CSS, JavaScript, and jQuery.

Familiarity with relational databases (MySQL, PostgreSQL) and NoSQL databases (MongoDB, Redis).

Experience working with version control systems, such as Git.

Understanding of MVC design patterns and OOP concepts.

Ability to write efficient SQL queries and optimize database performance.

Knowledge of RESTful web services and API development.

Familiarity with front-end frameworks/libraries (Vue.js, React) is a plus.

Strong problem-solving skills and attention to detail.

Excellent communication and collaboration skills.

What you need to have: