- Qualification : Graduate
- Vacancies : 5
- Experience : 1 to 2 yrs. as Team Leader in Telecom process Experience
- Interview Process: HR Round -> Ops Round -> Client Round
Responsibility:
- Motivate and inspire team members to perform. Ensure discussions, Pre & Post session, and Provide guidance to the team based on management directions
- Responsible for team Performance, Attrition and shrinkage.
- Prepare Daily reports
- Manage and Handle all the team reports and improve performance on daily basis.
- Excellent Communication and interpersonal Skills
- Assist customers in all their queries
About Altruist Customer Management India
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We are looking for a collections manager to monitor staff and oversee the procedures to reduce the
amount of unpaid debt the company incurs. You will also be responsible for negotiating extensions with
clients or write-off debt to minimize the company’s potential loss of income.
To be a successful collections manager, you should be analytical and have great report-writing skills.
Ultimately, a top-notch collections manager should have extensive knowledge of collection laws, and
continuously find ways to improve the company’s debt recovery.
Collections Manager Responsibilities:
Overseeing staff members and ensuring the accurate and timely invoicing of customers.
Setting payment collection goals and targets for the department.
Creating and implementing a strategy to improve the collection of outstanding credit.
Implementing collection policies and procedures to avoid excessive outstanding credit.
Ensuring that the company policy on recoveries is followed and that it is in line with state and federal
regulations.
Implementing deadlines for invoicing and payment collection.
Negotiating with customers in cases when non-payment occurs.
Preparing monthly feedback reports on payment collections.
Remaining informed of any legislative procedural training regarding debt collection.
Training and mentoring of staff members in the collections department.
Collections Manager Requirements:
Bachelor’s degree in finance, accounting, or a related field.
We are looking for a Manager who has worked for a first bucket loan collections process
(including payday loans and installment loans).
The applicant should have international collections experience
3-5 years experience as a collections manager.
Experience with accounting software such as QuickBooks and General Ledger and advanced knowledge
of MS Excel.
The ability to work accurately and independently.
Good verbal and written communication skills.
Excellent analytical skills and an eye for detail.
Outstanding leadership and managerial skills.
Strong time and people management skills.
Ability to work to strict deadlines.
Ready to work at US Shift
Ensures the Daily/Weekly/Monthly reporting are sent timely
Ensure Accuracy of data reported
Updates and analyzes monthly billing hours reports
Prepares daily status report to keep a check on internal targets
Review the collated data to drive inferences and trends to improve process performance.
Analyzes productivity and inquires into the causes of slippages.
Attends weekly review meetings with clients on various reports.
Customizes reports as required by clients.
Audits all MI prepared by the Executives
Ability to make things with in the TAT and SLA
Ensure data protection for all MI
Ensure controlled access levels for all stakeholders accessing the MI Folder
Hand of experience in advance Excel
Voice)
Position: Web
Consultant
Job brief for Website
Process:
The sole responsibility of the web consultant will be to
reach out to the clients, through a thorough process of calling with web-based software’s. Besides being fluent in English, with a good
accent, they should have marketing tenacity, to illustrate the services and
convince the clients for using those services for their convenience. Candidates,
who have some knowledge in several spheres of services like digital marketing,
software and website development, will get some preferences.
Eligibility criteria:
Excellent communication skill and fluency in the English language.
At least 8month to 3yrs of Exp. required in any outbound sales process(international bpo)
Basic knowledge in computer operation.
Must have experienced in website sales process or must have experienced in any outbound sales process in international bpo
Candidates should be comfortable to work in Nightshift.
Qualification: Min 12th pass
Night Shift: 9:00pm - 6:00 am
Job Location: Ecosuite Business Tower Suite# 301, 3rd Floor Plot No-II, D/22, AAII, Newtown, near to CC2 Kolkata, West Bengal 700136
Benefits:
salary 1st of every month
15 comp off leave
24 CL in a year
1 B Day leave
Alternate Saturday and Sunday fixed off.
Salary: 13k-23 / Month , Negotiable for experienced
HR Arka