TEAM LEADER(BPO)
1 - 2 yrs
₹2L - ₹3L / yr
Indore
Skills
Business Process Outsourcing (BPO)
- Qualification : Graduate
- Vacancies : 5
- Experience : 1 to 2 yrs. as Team Leader in Telecom process Experience
- Interview Process: HR Round -> Ops Round -> Client Round
Responsibility:
- Motivate and inspire team members to perform. Ensure discussions, Pre & Post session, and Provide guidance to the team based on management directions
- Responsible for team Performance, Attrition and shrinkage.
- Prepare Daily reports
- Manage and Handle all the team reports and improve performance on daily basis.
- Excellent Communication and interpersonal Skills
- Assist customers in all their queries
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About Altruist Customer Management India
Founded :
2010
Type :
Services
Size :
100-1000
Stage :
Profitable
About
Altruist India is a leading integrated end- to end solution providers across Business Process Outsourcing, Customer Management Outsourcing and IT Services, serving host of clients across many sectors.
Our over 10,000 professionals specialize in unlocking value by providing excellent service to our client's customers, while delivering desired business outcomes. By building "same side of the table" relationships, we provide powerful insights and deliver solutions that improve customer experience, reduce cost-to-serve and increase profitability.
Read more
Company social profiles
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Posted by Riya Pathak
Bengaluru (Bangalore)
1 - 5 yrs
₹2.4L - ₹3.6L / yr
Communication Skills
Job Description for Customer Support Executive (Voice & Non-Voice)
Job Profile: Customer Support Executive (Voice & Non-Voice)
Position: Customer Support – Voice & Non-Voice Process
Location: Bangalore
Job Mode: Work From Office
Notice Period: Immediate Joiners Preferred
Shifts: Rotational shifts
Compensation: ₹20,000–₹28,000 CTC
Job Description
We are seeking customer-oriented and proactive Customer Support Executives for both voice and non-voice processes. This position requires excellent communication skills in English and Hindi or a South Indian language. The ideal candidate will be responsible for handling customer queries via phone, email, and chat, providing accurate information, and ensuring a positive experience throughout the customer journey.
Job Responsibilities
- Handle inbound and outbound customer calls and non-voice queries (emails/chats) professionally and efficiently.
- Provide timely and accurate support, address customer concerns, and ensure satisfaction.
- Communicate fluently in English and Hindi or a South Indian language to cater to a diverse customer base.
- Record and update customer interactions in the CRM system accurately.
- Adhere to company policies, attendance, and quality standards while working in rotational shifts.
Eligibility Criteria
- Education: Graduate in any discipline.
- Experience: Minimum 1 year of relevant experience in customer support (voice, email, counselling, or similar roles).
- Skills: Strong customer support skills, both verbal (voice) and written (email/chat/counselling).
- Languages: Proficiency in English and Hindi or a South Indian language.
- Availability: Immediate joiners preferred.
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Read more
Bengaluru (Bangalore)
2 - 4 yrs
₹12L - ₹25L / yr
NodeJS (Node.js)
MongoDB
PythonApply- https://lnkd.in/gVHVTMG6
About Us
Binocs.co empowers institutional lenders with next-generation loan management software, streamlining the entire loan lifecycle and facilitating seamless interaction among stakeholders.
Team: Binocs.co is led by a passionate team with extensive experience in financial technology, lending, AI, and software development.
Investors: Our journey is backed by renowned investors who share our vision for transforming the loan management landscape: Beenext, Arkam Ventures, Accel, Saison Capital, Blume Ventures, Premji Invest, and Better Capital.
What we're looking for
We seek a motivated, talented, and intelligent individual who shares our vision of being a changemaker. We value individuals dissatisfied with the status quo, strive to make improvements, and envision making significant contributions. We look for those who embrace challenges and dedicate themselves to solutions. We seek individuals who push for data-driven decisions, are unconstrained by titles, and value collaboration. We are building a fast-paced team to shape various business and technology aspects.
Responsibilities
- Be a part of the initial team to define and set up a best-in-class digital platform for the Private Credit industry, and take full ownership of the components of the digital platform
- You will build robust and scalable web-based applications and need to think of platforms & reuse
- Driving and active contribution to High-Level Designs(HLDs) and Low-Level Designs (LLDs).
- Collaborate with frontend developers, product managers, and other stakeholders to understand requirements and translate them into technical specifications.
- Mentor team members in adopting effective coding practices. Conduct comprehensive code reviews, focusing on both functional and non-functional aspects.
- Ensure the security, performance, and reliability of backend systems through proper testing, monitoring, and optimization.
- Participate in code reviews, sprint planning, and agile development processes to maintain code quality and project timelines.
- Simply, be an owner of the platform and do whatever it takes to get the required output for customers
- Be curious about product problems and have an open mind to dive into new domains eg: gen-AI.
- Stay up-to-date with the latest development trends, tools, and technologies.
Qualifications
- 3-5 years of experience in backend development, with a strong track record of successfully architecting and implementing scalable and high-performance backend systems.
- Proficiency in at least one backend programming language (e.g.,Python, Golang, Node.js, Java) & tech stack to write maintainable, scalable, unit-tested code.
- Good understanding of databases (e.g. MySQL, PostgreSQL) and NoSQL (e.g. MongoDB, Elasticsearch, etc)
- Solid understanding of RESTful API design principles and best practices.
- Experience with multi-threading and concurrency programming
- Extensive experience in object-oriented design skills, knowledge of design patterns, and huge passion and ability to design intuitive module and class-level interfaces.
- Experience of cloud computing platforms and services (e.g., AWS, Azure, Google Cloud Platform)
- Knowledge of Test Driven Development
Good to have
- Experience with microservices architecture
- Knowledge of serverless computing and event-driven architectures (e.g., AWS Lambda, Azure Functions)
- Understanding of DevOps practices and tools for continuous integration and deployment (CI/CD).
- Contributions to open-source projects or active participation in developer communities.
- Experience working LLMs and AI technologies
Benefits
By joining Binocs, you’ll become part of a vibrant and dynamic team dedicated to disrupting the fintech space with cutting-edge solutions. We offer a stimulating work environment where innovation is at the heart of everything we do. Our competitive compensation package, inclusive of equity, is designed to reward your contributions to our success.
Read more
Bengaluru (Bangalore)
4 - 6 yrs
₹5L - ₹15L / yr
Embedded C
RTOS
Embedded C++
Embedded Linux
Embedded Systems
+1 more
Requirements:
- Very good programming knowledge in C/C++
- Experience in Multi-threaded software development
- Understanding of operating systems concepts, system performance, and optimization
- Familiar with working in an Embedded Linux development environment.
- Excellent problem-solving/debugging skills, design, development, troubleshooting, and debugging
- Knowledge of embedded tools like emulators, linkers, makefiles, etc
- Experience in voice applications development, preferably on client/server platforms
- Knowledge of RTOS programming will be added advantage.
- Understanding of different processors. microcontrollers architectures.
- Familiarity with development tools such as GCC, GDB, Eclipse, GNU Make, etc
Read more
Pune
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₹1.2L - ₹4L / yr
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CorelDRAW
Video Editing
Adobe Photoshop
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Read more
Pune
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₹12L - ₹17L / yr
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IT project management
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Problem solving
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+12 more
About us :
Humancloud Technologies is a leading digital technology and innovation partner
transforming businesses across the globe through its services and solutions.
We believe in helping our businesses stay ahead of the curve by enabling them to
leverage the new-age technology services of Blockchain, IoT, Cloud and Experience
Design. We, at Humancloud, have nurtured ideas from validation to production
and shaped them into scalable businesses.
An experienced IIT Delhi alumni leadership coupled with a team of talented and
supportive peers look forward to your onboarding.
Roles and Responsibilities:
You will be the leader of a team of high-performing individuals who own the entire product lifecycle from strategy to evaluation.
Guide the team in achieving both individual and collective goals.
Create and manage a process that drives toward a scalable product portfolio that will in turn drive the organization’s product profitability.
Guide the team to transform the product ideas into actionable concepts aligned with the business objectives within scope and budget.
Brainstorming for new initiatives and roadmaps, keeping an eye on the market, the customers, new opportunities and the business cases for new product opportunities.
Develop and monitor data-driven analytics for project reporting and status checks.
Prepare and maintain the RAID register and include it in planning as appropriate.
Keep all the stakeholders updated on project progress and risks if any
Initiate continuous improvements (CI) within project teams.
As and when necessary, deep dive with code reviews and RCA.
Desired Qualification and Experience :
Able to manage projects in technologies such as Angular, JAVA, J2EE, Microservices .NET, SQL Server, Microsoft SSIS, SSRS, and ETL with hands-on in one or more technologies.
Experience in automation and system integration.
Understand products and working of the commerce ecosystem in depth, have a good understanding of funnels, sprint & agile ways of working, PRDs & wireframes.
Align with Agile methodology and collaborate with the development team and business users.
Able to demonstrate & present the necessary reports and achievements.
Are comfortable with ambiguity, believe in first principles and have the skill to transform broad ideas into action plans
Engage with global stakeholders from a project delivery perspective and drive the project suavely.
Establish relevant policies, processes and procedures, and monitor compliance.
Why Join Us:
Are you inquisitive? Are you someone who believes in facing the odds with the
determination to drive ideas forward? Then, Humancloud Technologies is the place
for you.
At Humancloud Technologies, we are committed to fostering a culture of innovation,
integrity, passion, courage and empathy. We believe in human potential and the
numerous ways it can serve humanity through adopting technology. If you share a
similar belief, then we welcome you to join us.
For Further Information:
Visit our website: http://www.humancloud.co.in/" target="_blank">www.humancloud.co.in
Follow us on social media: LinkedIn
Humancloud Technologies is a leading digital technology and innovation partner
transforming businesses across the globe through its services and solutions.
We believe in helping our businesses stay ahead of the curve by enabling them to
leverage the new-age technology services of Blockchain, IoT, Cloud and Experience
Design. We, at Humancloud, have nurtured ideas from validation to production
and shaped them into scalable businesses.
An experienced IIT Delhi alumni leadership coupled with a team of talented and
supportive peers look forward to your onboarding.
Roles and Responsibilities:
You will be the leader of a team of high-performing individuals who own the entire product lifecycle from strategy to evaluation.
Guide the team in achieving both individual and collective goals.
Create and manage a process that drives toward a scalable product portfolio that will in turn drive the organization’s product profitability.
Guide the team to transform the product ideas into actionable concepts aligned with the business objectives within scope and budget.
Brainstorming for new initiatives and roadmaps, keeping an eye on the market, the customers, new opportunities and the business cases for new product opportunities.
Develop and monitor data-driven analytics for project reporting and status checks.
Prepare and maintain the RAID register and include it in planning as appropriate.
Keep all the stakeholders updated on project progress and risks if any
Initiate continuous improvements (CI) within project teams.
As and when necessary, deep dive with code reviews and RCA.
Desired Qualification and Experience :
Able to manage projects in technologies such as Angular, JAVA, J2EE, Microservices .NET, SQL Server, Microsoft SSIS, SSRS, and ETL with hands-on in one or more technologies.
Experience in automation and system integration.
Understand products and working of the commerce ecosystem in depth, have a good understanding of funnels, sprint & agile ways of working, PRDs & wireframes.
Align with Agile methodology and collaborate with the development team and business users.
Able to demonstrate & present the necessary reports and achievements.
Are comfortable with ambiguity, believe in first principles and have the skill to transform broad ideas into action plans
Engage with global stakeholders from a project delivery perspective and drive the project suavely.
Establish relevant policies, processes and procedures, and monitor compliance.
Why Join Us:
Are you inquisitive? Are you someone who believes in facing the odds with the
determination to drive ideas forward? Then, Humancloud Technologies is the place
for you.
At Humancloud Technologies, we are committed to fostering a culture of innovation,
integrity, passion, courage and empathy. We believe in human potential and the
numerous ways it can serve humanity through adopting technology. If you share a
similar belief, then we welcome you to join us.
For Further Information:
Visit our website: http://www.humancloud.co.in/" target="_blank">www.humancloud.co.in
Follow us on social media: LinkedIn
Read more
Bengaluru (Bangalore)
2 - 10 yrs
₹12L - ₹15L / yr
Django
FlaskPythonAPI
Middleware
+1 more
What’s Ditto?
Ditto is a new offering from Finshots. We want to help millennials make better financial decisions. And we are starting with Insurance.
With Ditto, you don’t just compare insurance. You understand it. Narrow down choices. Avoid pitfalls and make better decisions.
Finshots is one of the leading financial newsletters with over 500K subscribers.
What do we do at Ditto?
● We explain health insurance and term(life) insurance in a language you can understand.
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Who’s backing us?
● We are funded by Zerodha- India’s largest stockbroker
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● Architect and build end to end backend services.
● Integrate services from various stakeholders - Insurers, payment gateways.
● Build for high observability, high performance and remove bottlenecks within the application.
● Building reusable code and libraries for future use.
● Should be comfortable with writing tests, targeting 100% coverage.
● Should be comfortable managing database migrations, scripting, setup and Administration.
Experience and Skills
● For this role we expect you to have 2+ years of experience in Backend development.
● Proficiency in Python (2+ years)
● Proven experience in building scalable backend systems (security, middleware, caching, APIs)
● Hands-on experience with Low level & high-level software design
● Must have relevant experience with Django or Flask or similar web app frameworks.
● Knowledge of writing restful APIs.
● Developer experience with AWS or any major cloud provider is a plus.
● Strong sense of ownership and leadership quality
Perks
● Comprehensive Health Insurance
● Compensation as per industry standards
Our Interview Process:
We would like to help you minimize your time and efforts.
There are 4 rounds & we will be working towards completing all the rounds within a maximum of 2 weeks.
Please find the schedule here:
1. Introductory Call
2. Assignment Round
3. Live Coding Round
4. Final Managerial / Technical Round
Job Location:
JP Nagar Bangalore, India
Ditto is a new offering from Finshots. We want to help millennials make better financial decisions. And we are starting with Insurance.
With Ditto, you don’t just compare insurance. You understand it. Narrow down choices. Avoid pitfalls and make better decisions.
Finshots is one of the leading financial newsletters with over 500K subscribers.
What do we do at Ditto?
● We explain health insurance and term(life) insurance in a language you can understand.
● We are an insurtech company primarily selling Health and Term Life Insurance policies.
Who’s backing us?
● We are funded by Zerodha- India’s largest stockbroker
Roles and Responsibilities :
● Architect and build end to end backend services.
● Integrate services from various stakeholders - Insurers, payment gateways.
● Build for high observability, high performance and remove bottlenecks within the application.
● Building reusable code and libraries for future use.
● Should be comfortable with writing tests, targeting 100% coverage.
● Should be comfortable managing database migrations, scripting, setup and Administration.
Experience and Skills
● For this role we expect you to have 2+ years of experience in Backend development.
● Proficiency in Python (2+ years)
● Proven experience in building scalable backend systems (security, middleware, caching, APIs)
● Hands-on experience with Low level & high-level software design
● Must have relevant experience with Django or Flask or similar web app frameworks.
● Knowledge of writing restful APIs.
● Developer experience with AWS or any major cloud provider is a plus.
● Strong sense of ownership and leadership quality
Perks
● Comprehensive Health Insurance
● Compensation as per industry standards
Our Interview Process:
We would like to help you minimize your time and efforts.
There are 4 rounds & we will be working towards completing all the rounds within a maximum of 2 weeks.
Please find the schedule here:
1. Introductory Call
2. Assignment Round
3. Live Coding Round
4. Final Managerial / Technical Round
Job Location:
JP Nagar Bangalore, India
Read more
Pune
1 - 4 yrs
₹2L - ₹3L / yr
Inventory Management
Branding
• Maintain and operate brand’s ecommerce portal, Amazon & Flipkart business
portal.
• Responsible for the complete P/L, Sales, Operations, Inventory, pricing and gross
margins.
• Develop concept / brand attributes and positioning strategy in line with Global
guidelines.
• Responsible for developing the Sales targets with E Commerce portals and making
360-degree marketing plan to achieve the same
• Prepare the Periodic online marketing budget for the e-commerce key accounts and
with the management team and allocate budget to listings with the break up in
terms of season, campaign, media etc.
• Prepare design and plans for exclusive product ranges for e-commerce partners and
working closely with design, product and production team
• Recommend e-commerce (online) store promotions in consultation with the
marketing team and e-commerce portal.
• Ensure that all communication material required for the promotions is developed,
designed within the time frame specified.
• Recommend events specific to brand, product category and season.
• Ensure the listing of all live stock on the e-commerce portal.
• Manage appropriate product promotions on all E Commerce platforms in
collaboration with the Marketing team.
Skills / Requirements:
• Broad understanding of E-commerce business operations required
• E-Commerce -Sales/Sales Operation
• E-commerce Marketing
• E-commerce Ads : Amazon, Flipkart etc.
• Affiliate Marketing Management
• Deep understanding about Amazon Seller Central, Flipkart Seller Accounts.
portal.
• Responsible for the complete P/L, Sales, Operations, Inventory, pricing and gross
margins.
• Develop concept / brand attributes and positioning strategy in line with Global
guidelines.
• Responsible for developing the Sales targets with E Commerce portals and making
360-degree marketing plan to achieve the same
• Prepare the Periodic online marketing budget for the e-commerce key accounts and
with the management team and allocate budget to listings with the break up in
terms of season, campaign, media etc.
• Prepare design and plans for exclusive product ranges for e-commerce partners and
working closely with design, product and production team
• Recommend e-commerce (online) store promotions in consultation with the
marketing team and e-commerce portal.
• Ensure that all communication material required for the promotions is developed,
designed within the time frame specified.
• Recommend events specific to brand, product category and season.
• Ensure the listing of all live stock on the e-commerce portal.
• Manage appropriate product promotions on all E Commerce platforms in
collaboration with the Marketing team.
Skills / Requirements:
• Broad understanding of E-commerce business operations required
• E-Commerce -Sales/Sales Operation
• E-commerce Marketing
• E-commerce Ads : Amazon, Flipkart etc.
• Affiliate Marketing Management
• Deep understanding about Amazon Seller Central, Flipkart Seller Accounts.
Read more
Mohali
1 - 3 yrs
₹2L - ₹3.5L / yr
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Objective C
SwiftJob Description :
We are looking for an iOS developer responsible for the development and maintenance of applications aimed at a range of iOS devices including mobile phones and ipads. Your primary focus will be development of iOS applications and their integration with back-end services. You will be working alongside other engineers and developers working on different layers of the infrastructure. Therefore, a commitment to collaborative problem solving, sophisticated design, and the creation of quality products is essential.
Responsibilities :
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- Identify and correct bottlenecks and fix bugs
- Help maintain code quality, organization, and stigmatization.
Skills :
- Should have knowledge of UI(storyboard,xibs,autolayouts).
- API implementation.
- Swift programming language.
Read more
Pune
1 - 5 yrs
₹0L - ₹9L / yr
DVB
STB
middleware
Exza Infosystems Pvt. Ltd. is a technology product company, focused on design and development of highly optimized and technologically evolved indigenous Set-Top Box Products & Middleware Solutions that cater to the fast growing and highly demanding Pay TV and Media&Entertainment Industry. Backed with a wealth of experience in developing and delivering high volume products for playing digital video content, it has embarked on creating products and solutions that would cater to the expectations of the new-age TV viewers.
Exza is partnered with globally renowned Semiconductors, Consumer Electronics Manufacturer’s, Digital Media processing and Secure Content delivery solution providers. Exza offers complete digital media products using state-of-the-art technology platforms that bring innovative, customizable, reliable and affordable Set-Top Box solutions for the Satellite Broadcasters, Multi System Operators (MSO), IPTV Operators and allied eco-system partners.
Exza’s product line includes low cost zapper DVB MPEG-2 Standard Definition and H.264/MPEG-4 Standard Definition / High Definition Single / Dual Tuner USB PVR Set-Top Box with options of Hybrid IPTV/OTT content delivery solutions certified by world’s best Conditional Access Systems (CAS) and Digital Right Management (DRM) solution providers. These innovative products bring enriching TV viewing experience, while simplifying its use of operation for its consumers with ergonomically designed product and highly intuitive middleware graphics user interface. Our products and solutions are an asset for any operators or a service provider to generate quick Returns-On-Investment (ROI) by delivering their premium content securely using our innovative and affordable next generation technology Set-Top Box platforms.
Exza’s ability to capitalize on ’Make In India’ program, a Government of India initiative, for delivering high volume of locally manufactured product has given a distinct advantage to all Exza’s Customers in-terms of product price savings on duties and taxes compared to an Imported Product, Cash Flow advantage, Minimum Forex Exchange rate fluctuation impact, minimal lead time for deliveries and on-time after sales support.
Read more
Remote only
2 - 5 yrs
₹1.2L - ₹4.8L / yr
Business Development
Sales
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Presales
Telesales
1. Doing well-versed research for the targeted audience and the market
2. Conducting the meeting and pitching the service offerings via call
3. Taking follow-ups and ensuring service/product delivery as promised
4. Creating a strategy for business growth and exploring new sales & marketing channels and also to come up with new tactics to increase sales
5. Assisting the buyer with queries, buying decision and general sales support
2. Conducting the meeting and pitching the service offerings via call
3. Taking follow-ups and ensuring service/product delivery as promised
4. Creating a strategy for business growth and exploring new sales & marketing channels and also to come up with new tactics to increase sales
5. Assisting the buyer with queries, buying decision and general sales support
Read more
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Shubham Vishwakarma
Full Stack Developer - AverlonI had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort