International BPO Job in kolkata (Inbound Voice)

Company name: PulseData labs Pvt Ltd (captive Unit for URUS, USA)

About URUS

We are the URUS family (US), a global leader in products and services for Agritech.

SENIOR DATA ENGINEER

This role is responsible for the design, development, and maintenance of data integration and reporting solutions. The ideal candidate will possess expertise in Databricks and strong skills in SQL Server, SSIS and SSRS, and experience with other modern data engineering tools such as Azure Data Factory. This position requires a proactive and results-oriented individual with a passion for data and a strong understanding of data warehousing principles.

Responsibilities

Data Integration

• Design, develop, and maintain robust and efficient ETL pipelines and processes on Databricks.
• Troubleshoot and resolve Databricks pipeline errors and performance issues.
• Maintain legacy SSIS packages for ETL processes.
• Troubleshoot and resolve SSIS package errors and performance issues.
• Optimize data flow performance and minimize data latency.
• Implement data quality checks and validations within ETL processes.

Databricks Development

• Develop and maintain Databricks pipelines and datasets using Python, Spark and SQL.
• Migrate legacy SSIS packages to Databricks pipelines.
• Optimize Databricks jobs for performance and cost-effectiveness.
• Integrate Databricks with other data sources and systems.
• Participate in the design and implementation of data lake architectures.

Data Warehousing

• Participate in the design and implementation of data warehousing solutions.
• Support data quality initiatives and implement data cleansing procedures.

Reporting and Analytics

• Collaborate with business users to understand data requirements for department driven reporting needs.
• Maintain existing library of complex SSRS reports, dashboards, and visualizations.
• Troubleshoot and resolve SSRS report issues, including performance bottlenecks and data inconsistencies.

Collaboration and Communication

• Comfortable in entrepreneurial, self-starting, and fast-paced environment, working both independently and with our highly skilled teams.
• Collaborate effectively with business users, data analysts, and other IT teams.
• Communicate technical information clearly and concisely, both verbally and in writing.
• Document all development work and procedures thoroughly.

Continuous Growth

• Keep abreast of the latest advancements in data integration, reporting, and data engineering technologies.
• Continuously improve skills and knowledge through training and self-learning.

This job description reflects managements assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.

Requirements

• Bachelor's degree in computer science, Information Systems, or a related field.
• 7+ years of experience in data integration and reporting.
• Extensive experience with Databricks, including Python, Spark, and Delta Lake.
• Strong proficiency in SQL Server, including T-SQL, stored procedures, and functions.
• Experience with SSIS (SQL Server Integration Services) development and maintenance.
• Experience with SSRS (SQL Server Reporting Services) report design and development.
• Experience with data warehousing concepts and best practices.
• Experience with Microsoft Azure cloud platform and Microsoft Fabric desirable.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Experience with Agile methodologies.

We are seeking a skilled and detail-oriented Member of Technical Staff focusing on Network Infrastructure, Linux Administration and Automation. The role involves managing and maintaining Linux-based systems and infrastructure, automating repetitive tasks, and ensuring smooth operation.

Requirements

• In-depth experience with Linux systems (configuration, troubleshooting, networking, and administration)
• Network infrastructure management knowledge. CCNA/CCNP or an equivalent certification is a plus
• Scripting skills in at least one language (e.g., Bash, Python, Go).
• Knowledge of version control systems like Git and experience with branching, merging, and tagging workflows
• Experience with virtualization technologies such as Proxmox or VMWare, including the design, implementation, and management of virtualized infrastructures. Understanding of virtual machine provisioning, resource management, and performance optimization in virtual environments.
• Experience with containerization technologies like Docker
• Familiarity with monitoring and logging tools.
• Experience with end point security.

Responsibilities

• Network Infrastructure Management: Configure, manage, and troubleshoot routers, switches, firewalls, and wireless networks, Maintain and optimize network performance to ensure reliability and security.
• Linux Administration: Manage and maintain Linux-based systems, ensuring high availability and performance.
• Infrastructure Management: Managing servers, networks, storage, and other infrastructure components, capacity planning, and disaster recovery.
• Automation: Scripting (Bash, Python, Golang, etc.), configuration management (Ansible, Puppet, Chef).
• Virtualization: Design, implement, and manage virtualized environments, ensuring optimal performance and resource efficiency.

Enjoy a great environment, great people, and a great package

• Stock Appreciation Rights - Generous pre series-B stock options
• Generous Gratuity Plan - Long service compensation far exceeding Indian statutory requirements 
• Health Insurance - Premium health insurance for employee, spouse and children 
• Working Hours - Flexible working hours with sole focus on enabling a great work environment 
• Work Environment - Work with top industry experts in an environment that fosters co-operation, learning and developing skills 
• Make a Difference - We're here because we want to make an impact on the world - we hope you do too!

Job Description:

We are seeking an experienced PHP Developer to join our web development projects. As a PHP Developer, you will play a key role in writing clean and efficient PHP code, following industry best practices and collaborating with the creative team. Your expertise and problem-solving skills will contribute to the success of our software development process.

Responsibilities:

·        Write backend code and develop efficient PHP modules.

·        Solve complex performance problems and address architectural issues.

·        Integrate and combine data storage solutions.

·        Contribute to all phases of the software development lifecycle.

·        Troubleshoot and resolve issues as they arise.

·        Collaborate effectively across different time zones using tools like GitHub, video conferences, and documents.

·        Familiarity with common third-party APIs such as Google, Facebook, eBay, etc.

·        Utilize version control tools and work with relational databases.

·        Proficiency in HTML, CSS, JavaScript, and AJAX.

·        Demonstrate strong problem-solving skills and attention to detail.

·        Display a keen interest in learning new tools, languages, and workflows.

Requirements:

·        Minimum of 4+ years of experience.

·        Must have experience with WordPress & Laravel.

·        Strong knowledge of PHP programming language and related frameworks such as Laravel, Symfony, or CodeIgniter.

·        Proficiency in HTML, CSS, JavaScript, and jQuery.

·        Experience working with databases like MySQL, PostgreSQL, or MongoDB.

·        Familiarity with version control systems, preferably Git.

·        Understanding of object-oriented programming (OOP) principles.

·        Strong problem-solving skills and ability to work independently as well as in a team environment.

We are looking for a result-driven team leader to be responsible for monitoring and supervising a team of consultants to achieve the organization’s objectives and increase sales. You will be responsible for providing guidance, instruction, training, and leadership skills to inspire the team to perform at their optimum. You should create a cohesive team that works efficiently together to maximize the sales team's potential. Sales Lead Requirements: • A bachelor's or associate's degree in marketing, sales, or a related field may be advantageous. • Experience in sales is necessary. • Strong sales ability, business acumen, and commercial awareness. • Excellent communication, interpersonal, and customer service skills. • Strong leadership abilities. • Good time management, strategic planning, and organizational skills. Position: Team Leader Shift Timing: 10 AM to 7 PM - Monday to Saturday (Hybrid) Company: JNJ Technologies & Services Location: Vijayawada, Hyderabad Language: English & Hindi Salary: 5 LPA to 6 LPA 

Responsibilities:

• Must be able to write quality code and build secure, highly available systems.
• Assemble large, complex datasets that meet functional / non-functional business requirements.
• Identify, design, and implement internal process improvements: automating manual processes, optimizing datadelivery, re-designing infrastructure for greater scalability, etc with the guidance.
• Create datatools for analytics and data scientist team members that assist them in building and optimizing our product into an innovative industry leader.
• Monitoring performance and advising any necessary infrastructure changes.
• Defining dataretention policies.
• Implementing the ETL process and optimal data pipeline architecture
• Build analytics tools that utilize the datapipeline to provide actionable insights into customer acquisition, operational efficiency, and other key business performance metrics.
• Create design documents that describe the functionality, capacity, architecture, and process.
• Develop, test, and implement datasolutions based on finalized design documents.
• Work with dataand analytics experts to strive for greater functionality in our data
• Proactively identify potential production issues and recommend and implement solutions

Skillsets:

• Good understanding of optimal extraction, transformation, and loading of datafrom a wide variety of data sources using SQL and AWS ‘big data’ technologies.
• Proficient understanding of distributed computing principles
• Experience in working with batch processing/ real-time systems using various open-source technologies like NoSQL, Spark, Pig, Hive, Apache Airflow.
• Implemented complex projects dealing with the considerable datasize (PB).
• Optimization techniques (performance, scalability, monitoring, etc.)
• Experience with integration of datafrom multiple data sources
• Experience with NoSQL databases, such as HBase, Cassandra, MongoDB, etc.,
• Knowledge of various ETL techniques and frameworks, such as Flume
• Experience with various messaging systems, such as Kafka or RabbitMQ
• Good understanding of Lambda Architecture, along with its advantages and drawbacks
• Creation of DAGs for dataengineering
• Expert at Python /Scala programming, especially for dataengineering/ ETL purposes

• Someone who could lead a team of 3-5 marketers covering all aspects of digital marketing including PPC, SEO, Affiliates, Email, CRO, etc.
• They’ve likely got 5+ years of digital marketing experience
• Should be comfortable contributing to strategy
• It Will is hands-on , to begin with (i.e. I expect someone to be extracting the data, setting bids, defining Keywords, etc.)
• Will have led a team before
• Need to be comfortable with large budgets and complex Ads accounts (1000s of AdGroups, 1,00,000s of Keywords, etc.
• Should understand some of the conversion tracking, attribution, display, and Facebook too
• Needs to be numerate e.g. above to extract reports, manipulate in Excel, etc.
• Comfortable challenging processes and strategy
• Strong verbal and written English required

• Use data to develop machine learning models that optimize decision making in Credit Risk, Fraud, Marketing, and Operations
• Implement data pipelines, new features, and algorithms that are critical to our production models
• Create scalable strategies to deploy and execute your models
• Write well designed, testable, efficient code
• Identify valuable data sources and automate collection processes.
• Undertake to preprocess of structured and unstructured data.
• Analyze large amounts of information to discover trends and patterns.

Requirements:

• 1+ years of experience in applied data science or engineering with a focus on machine learning
• Python expertise with good knowledge of machine learning libraries, tools, techniques, and frameworks (e.g. pandas, sklearn, xgboost, lightgbm, logistic regression, random forest classifier, gradient boosting regressor etc)
• strong quantitative and programming skills with a product-driven sensibility

Teleperformance India is a leading provider of Digital Integrated Business Services and Transformation Solutions for clients from around the world, representing all industry types. Teleperformance delivers proven solutions for optimizing processes, delivering exceptional customer experiences, and ensuring unmatched business agility. Teleperformance India also represents a global Center of Excellence within the Teleperformance group for delivering customized and cost-effective Back-Office services.

We also offer a comprehensive suite of back-office services like HR and Finance & Accounting, plus advanced automation, data analytics, Artificial Intelligence (AI), Machine Learning, and Robotics Process Automation (RPA) technologies.

QUALIFICATIONS AND REQUIREMENTS:

• Good Listening, Verbal, and written communicative skills.
• Should hold a Master’s Degree like MCA, MTECH, MSC(IT)
• Technical Training, IT, and experience in BitBuket/JIRA would be an added advantage.
• Proficient with Microsoft Office tools.
• Self-starter and able to complete tasks with little supervision.
• Detailed orientated with strong organizational skills
• 5+ years of hands-on experience in .NET, C#, MVC, jQuery, AI, AWS, AZURE, Cloud services, REST, Angular, EF, and JavaScript.
• Ability to deliver the time-critical task with his/her pro-activeness to be an inspiration to others.
• Thrive as a senior resource in a fast-paced, high-energy, change-oriented environment.
• Passionate enough to learn and contribute based on work time zone which is a key.
• Ready to handle any 24X7 ask from the organization.
• Willing to gel with the team and share knowledge with other team members to maintain knowledge transparency.