BPO Semi Voice

Job Purpose:

The HR Business Partner will act as a strategic advisor to business leaders, aligning HR initiatives with business goals. The role involves driving employee engagement, performance management, talent development, organizational effectiveness, and change management within the assigned business unit.

Key Responsibilities:

1.   Strategic HR Partnership

·        Act as the single point of contact for the leadership team and employees in the assigned business unit.

·        Understand business goals and develop HR strategies to support growth and performance.

·        Translate business needs into HR solutions, and proactively provide data-driven insights.

2.   Talent Management

·        Support workforce planning, succession planning, and internal mobility.

·        Identify talent gaps and build plans to bridge them through development or recruitment.

·        Manage end-to-end performance management cycle: goal setting, mid-year and annual reviews, and feedback sessions.

3.   Employee Relations & Engagement

·        Build a strong employee connect and proactively resolve grievances, concerns, or conflicts.

·        Design and execute employee engagement initiatives to drive motivation and retention.

·        Act as a custodian of company culture and core values.

4.   HR Operations & Compliance

·        Ensure HR policies and processes are implemented and followed consistently.

·        Ensure compliance with labor laws and internal audit requirements.

·        Partner with HR CoEs (TA, L&D, C&B, etc.) to ensure efficient execution of HR programs.

5.   Data & Analytics

·        Use HR analytics to monitor key metrics like attrition, absenteeism, engagement, etc.

·        Provide actionable insights to business and HR leadership.

Qualifications & Skills:

·        MBA/PGDM in HR from a reputed institute.

·        2–10 years of experience as an HRBP or in a similar HR Generalist role.

·        Strong knowledge of labor laws and HR best practices.

·        Excellent interpersonal, communication, and stakeholder management skills.

·        Analytical and problem-solving mindset.

·        Ability to influence leadership and drive change initiatives.

Analyse and understand the JIRA business stories and design the technical solutions.  

• Design, Develop, and evaluate the AWS Cloud based technical solutions.  
• Lead, Track tasks, Oversee, and mentor less experienced team members.  
• Integrate with other SPE proprietary applications using RESTful webservices complying latest industry design and coding standards.  
• Strong Knowledge of technical principles, practices, and procedures to implement and keep SPEs standard complex system solutions.  
• Strong understanding and first-hand experience on agile software development approaches in a fast paced and continuously changing B2B marketing business environment.  
• Working on large scale systems development or integration projects, acting as the Project lead performing analysis and documenting technical requirements, data requirements, data architecture and relationships.  
• Provide subject matter expertise on overall IT solution, system and data flow architecture for Spring based micro services.  
• Provide primary technology support for in-house proprietary B2B projects with supported application platforms.  
• Review & approve Github Pull requests using the existing Application Development Frameworks and Coding Standards. 
• Provide production support in managing the application incidents and priority-based problem resolution. 

EXCITED ABOUT YOUR TASKS?

● Liaise with clients to understand role requirements in order to source the most suitable candidates

● Source, screen and compile a shortlist of qualified candidates for various technical roles

● Screen the candidates to ensure we put forward the best quality candidates to clients

● Recruit senior IT profiles, with a focus on functional expertise

●Communicate with hiring managers in order to understand vacancy requirements fully

● Establish a strategy in order to deliver suitable candidates on time

● Build and develop relationships with both clients and candidates to provide a high level of client and candidate service

● Connect and coordinate with external vendors to support hiring needs

● Serve the business at a very deep and high touch level

WHAT WILL YOU NEED TO SUCCEED?

● 1 year of full life-cycle IT Recruiting Experience, in either an agency or corporate setting

● Familiarity with different selection methods (screening, interviews, assignments)

● Excellent follow-up skills and ability to work independently and collaboratively in a

hands-on, fast-paced environment with a high degree of ambiguity

● Must have Strong Knowledge of IT Technologies and skills

● Experience in handling multiple vendors.

● Great interpersonal and communication skills

● MBA in human resources or similar relevant field

You should have at least 7 years of C# coding experience.

should be well versed in following standard coding practices.

understand design and implement functionalities within timelines

should be able to implement common design patterns as and when required.

About Us -

Burgundy Brand Collective is one of India's fastest-growing specialty retail companies with stores in 9 cities. The company partners with best-in-class international luxury brands to offer Indians a window to the finest food and lifestyle themes from across the world. Our brand portfolio includes Royce’ Chocolate- a premium Japanese confectionery brand, Onitsuka Tiger - a leading Japanese fashion and lifestyle brand, Provenance Gifts – a marketplace for curated gourmet gifts, Papabubble – an artistic, youth-oriented global candy brand and Ligne Roset – a luxury French contemporary furniture brand. The plan is to aggressively (yet astutely) scale out a portfolio of international brands pan-India. 

Position – Customer Service Executive

As the Customer Service Executive, you will be responsible for managing and maintaining customer satisfaction. An outstanding customer service executive should possess a proven record of accomplishment of successful customer service and management skills. Along with the team, you will be responsible for ensuring that the customer experience delivers the brand values. 

Duties & Responsibilities 

• Educating customers by presenting and explaining retail products, answering queries, and helping customers make selections by building customer confidence and offering suggestions/opinions  
• Replenishing retail shelves as per store requirement  
• Managing store visual merchandising and managing customer billing and gift-wrapping 
• Maintaining the Daily/Weekly/Monthly inventory records and supporting the Store Manager in stock reconciliations  
• Maintaining a safe and healthy work environment  
• Following the cleaning and hygiene guidelines set by the store 

Candidate Qualifications & Skill Requirements 

• Candidate should ideally have 2- 3 years of experience in the similar profile
• Graduate in any stream. Hotel Management qualification/ course will be an added advantage
• Experience in a retail setting will be an added advantage as well as an experience in luxury retail or hospitality
• Good written and verbal communication skills
• Ability to work well under pressure
• Flexible and works well with a team
• Ability to multitask

Reporting Manager: Store Manager

You will be responsible for architecting and developing features on the application end to end. You will be working closely with the Product Managers and the Technical architect to come up with high-quality, resilient, and highly performant applications.‍

• Design and develop SaaS-based applications based on microservices architecture.
• Work on the core backend and ensure it meets the performance benchmarks.
• Work on the front end with ReactJS.
• Design and develop APIs for the frontend to consume.
• Constantly improve the application architecture by clearing the technical backlog.
• Meet both technical and consumer needs.
• Stay abreast of developments in web applications and programming languages.

An enthusiastic individual with the following skills. Please do not hesitate to apply if you do not match all of it. We are open to promising candidates who are passionate about their work and are team players.

• Education - BE/MCA or equivalent.
• Overall 4+ years of experience.
• Agnostic/Polyglot with multiple tech stacks.
• Worked on open source technologies – NodeJS, ReactJS, MySQL, NoSQL, MongoDB, DynamoDB.
• Good experience with Front-end technologies like JavaScript frameworks, ReactJS, AngularJS.
• Backend exposure – good knowledge of building API.
• Worked on serverless technologies.
• Efficient in building microservices to combine server and frontend.
• Knowledge of cloud architecture.
• Should have working experience with relational and columnar DB.
• Should be innovative and communicative in your approach.
• Were responsible for the functional/technical track of a project.

You will closely work with the Engineering team and support the Product Team of Empuls.

A wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts, yet maintain the quality of content, interact and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the comprehensive benefits that  offers.

A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, Mumbai, SF, Dubai, Singapore, and Dublin. We have three products in our portfolio: Plum, Empuls and Compass. works with over 1000 global clients. We help our clients in engaging and motivating their employees, sales teams, channel partners and consumers for better business results.

If interested update your details in the link given below

shorturl.at/ltMP7

Proficient in Java, J2EE and related technologies.
• Experienced in using spring, Spring Boot, Hibernate, messaging systems.
• Good understanding of relational database performance concepts and usage of ORM frameworks such as Hibernate
• Expert understanding of the object-oriented design and programming concepts
• Strong working experience  on Data Structures, Algorithms and Collections.
• Solid experience building applications on top of RESTful APIs.
• Knowledge/experience with Spring MVC
• Stroing knowledge in developing and executing automated unit, functional and integration tests
• Good communication and analytical skills.
• Strong trouble shooting skills