
Now Hiring: Process Trainer – Domestic BPO Operations | Location: Gurugram (Onsite)
Designation: Process Trainer
Department: Training & Development – Domestic BPO
Location: Gurugram (Onsite)
Relevant Experience Required
- Minimum 4 years of on-paper experience as a Process Trainer in the Domestic BPO sector
- Total experience: 4+ years in Training & Development roles preferred
Key Responsibilities
- Deliver end-to-end new hire training aligned with client processes and organizational standards
- Conduct refresher training for existing team members to ensure continuous performance improvement
- Develop and manage training modules, PPTs, and learning materials prior to training sessions
- Handle mock calls, live call barging, and post-training handover assessments to the Process Head
- Conduct feedback sessions, assess training effectiveness, and take corrective actions as needed
- Create engaging and instructional content using a variety of training formats and techniques
- Provide training on objection handling, rebuttal strategies, and customer interaction excellence
- Act as a single point of contact for managing process updates and disseminating information across teams
- Maintain and update training manuals, SOPs, process documents, and course content regularly
- Prepare detailed training performance reports and present them to HOD and Senior Management on a weekly/monthly basis
- Drive result-oriented improvement programs for existing staff to enhance efficiency and quality
Qualifications & Skills
- Graduate degree in any discipline
- Proven experience in training and development within Domestic BPO environments
- Excellent verbal and written communication skills in English and Hindi
- Strong presentation, content development, and feedback skills
- Ability to analyze training outcomes, modify methodologies, and ensure measurable improvements
- Proficiency in MS PowerPoint, Excel, and digital learning tools

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Job Title: Freelance AI & Data Science Trainer | 5+ Years Experience | Tamil Nadu
Location: Coimbatore / Tamil Nadu (Remote or Hybrid)
Engagement: Freelance / Contract-only
Experience: Minimum 5+ years (Industry + Training)
About the Role:
We are looking for an experienced Freelance AI & Data Science Trainer to deliver project-based, industry-relevant training sessions. The trainer should have deep expertise in Machine Learning, Deep Learning, and Python for Data Science, with the ability to guide learners through real-world use cases.
Requirements:
- Minimum 5 years of experience in AI / Data Science (training or real-world projects).
- Strong hands-on skills in Python, Pandas, NumPy, Scikit-learn, TensorFlow/PyTorch.
- Expertise in data analysis, ML algorithms, and deployment workflows.
- Excellent communication and mentoring skills.
- Freelancers only (no full-time employment).
- Must be based in Tamil Nadu (preferably Coimbatore).
Compensation:
- Per session / per batch payment (competitive, based on experience).
Job Title: Senior Manager – Learning & Development (HR)
Location: BKC, Mumbai
Education: Master’s / Postgraduate degree in Human Resources, Business Administration, or a related field.
Experience: Minimum 7–8 years of experience in strategic leadership within Learning & Development, along with hands-on experience in Payroll Management and Recruitment.
Key Responsibilities:
- Design and execute a comprehensive Learning & Development strategy aligned with business goals and growth plans.
- Act as a strategic partner to leadership in driving talent development, succession planning, and sales readiness initiatives.
- Promote a culture of continuous learning, high performance, and organizational excellence.
- Identify critical skill gaps and build leadership and capability development programs.
- Integrate market insights, product knowledge, and customer-centric approaches into learning frameworks.
- Mentor, guide, and develop HR team members to ensure consistent learning outcomes.
Key Competencies:
- Proven expertise in L&D strategy, talent management, payroll administration, and recruitment processes.
- Strong analytical and strategic thinking abilities to align HR initiatives with business priorities.
- Demonstrated ability to manage, coach, and build high-performing teams.
- Experience in managing large sales or business teams from a capability-building perspective.
The purpose of Job is to execute & deliver programs as per the Training framework for the organization.
Technical Skills
⮚ Sound knowledge of Industry L & D Practices , Moderate knowledge of BFSI Sector & Products, Animation & Simulation expertise.
Training Delivery & Program Execution
⮚Stand & deliver training programs like Induction, Soft Skills, Behavioural, Sales Training, Functional, Regulatory, etc. through Virtual or Classroom modes
⮚ End to end Execution of programs delivered by Internal/ External stakeholders on Functional &Regulatory aspects
Operations & Communications Management
⮚ Execute and Support Training Partners with the training initiatives and ensure smooth deployment
⮚ Innovating mediums of communication to increase mindshare of the stakeholders within the organization
⮚ Creating Learning Journeys and Frameworks for internal departments with assistance from Department Heads and Learning Partners
MIS & Analytics
⮚ Having a strong hold on Reporting of Data related to Training, for e.g. Reports, Content, Assessment, Feedback Scores, etc.
⮚ Periodic Reporting of Training reports to stakeholders (Internal & External)
Content Creation
⮚ Developing content based on identified competencies for all Management levels on Soft Skills, Behavioral, Leadership skills, etc.
⮚ Conduct Pre-& Post Analysis as required to match Executive expectations and design Content in retrospect to expectations.
Qualification :
-
Work experience- Minimum 0-4 years, 0-2 years in L & D or HR
-
Preferred from BFSI or MFI
-
Aged below 28 years
-
Certification in Learning & Development will be an added advantage
Job Summary:
We are seeking a highly motivated Sales Associate to join our growing team in Chennai. As a Sales Associate, you will play a pivotal role in driving sales growth and establishing strong relationships with clients. The ideal candidate is a proactive and results-oriented individual with excellent communication and interpersonal skills.
Responsibilities:
1. Sales Generation:
· Identify and prospect potential clients to generate new business opportunities.
· Conduct effective sales presentations and product demonstrations to showcase the value proposition of our offerings.
· Collaborate with the sales team to develop and implement sales strategies to achieve revenue targets.
· Follow up with leads and coordinate the entire sales cycle from initial contact to closing deals.
2. Client Relationship Management (only for Senior Associate):
· Build and maintain strong relationships with clients by understanding their needs and providing tailored solutions.
· Provide exceptional customer service and address client inquiries and concerns promptly and professionally.
· Conduct regular client follow-ups to ensure client satisfaction and identify opportunities for upselling or cross-selling.
3. Market Analysis (only for Senior Associate):
· Stay updated on industry trends, market conditions, and competitor activities.
· Conduct market analysis to identify potential business opportunities and target markets.
· Gather customer feedback and market insights to contribute to product and service enhancements.
4. Sales Administration:
· Maintain accurate and up-to-date sales records, including customer profiles, sales activities, and pipeline management.
· Prepare sales reports and forecasts for management review.
· Collaborate with the sales team and other departments to streamline processes and improve sales effectiveness.
Qualifications and Skills:
· Bachelor's degree in Business, Marketing, or a related field.
· Proven track record of 1-3 years in sales or business development roles for an associate and 4-6 years in sales and business development roles for a senior associate, preferably in a B2B environment.
· Relevant experience like training Industry, HR consultancy, etc
· Strong negotiation and persuasion skills with the ability to close deals.
· Excellent communication and presentation skills, both verbal and written.
· Self-motivated and target-driven, with a demonstrated ability to work in a fast-paced sales environment.
· Strong interpersonal skills with the ability to build rapport and establish long-term client relationships.
Benefits:
· Opportunities for career growth and professional development.
· Collaborative and supportive work environment.
· Ongoing training and skill development programs.
Job Title: DGM / GM- Sales Training
Company: Urbanrise (www.urbanrise.in)
Location: Chennai
Job Type: Full-Time
Experience: Min. 15 -20 years
Reports to: VP Sales and Executive Director – Sales & Marketing
Education: MBA from a reputed institute
Responsibilities:
• Responsible in providing training to all the sales force/CRM and Team Leaders. Hand-hold the process improvements.
• Preparing training calendar for the year.
• Focus on sales Conversations, use process-oriented approach that can increase sales.
• Conduct skill gap analysis, Performance Management Process and develop a Learning and skillset building strategy across levels.
• Plan and execute month on month training program to the sales team.
• Lead a team of trainers and manage training effectiveness for each location.
• Design the training content, training mode and execute all the training programs.
• Provide on job training to the frontline sales/CRM team as and when required.
• Measure the training effectiveness and organize trainings on the sales training provided.
• Provide frequent training to low performers and able to mentor, coach, motivate and make them perform.
• The above roles and responsibilities include, but are not limited to performing and coordinating a variety of duties and tasks assigned from time to time.
Desirable Skills and Qualifications:
• 15-20 years of experience in Sales domain and working as a Sales Trainer for the last 5+ years.
• Experience in consultative sales will be an added advantage.
• Should have managed large scale / multi locational training as a function
• Should have in-depth understanding of sales training needs, processes and handled the sales training function strategically for at least 4-5 years.
• Should able to train on Sales Techniques/ Soft Skills/Behaviour/Motivational/latest trends in sales, marketing and other necessary trainings.
About Urbanrise:
Founded by a visionary team of young and passionate experts from the real estate industry, Urbanrise, one of the best builders in Chennai and Hyderabad, is a promising real estate brand emerging across South India from India’s well-acclaimed Alliance Group who has delivered over 9,600+ homes. The organization has 72 million Sq.Ft. both under development and planning stages, with a real estate portfolio of Rs.51, 000 Crores. The Organization is backed & funded by the world’s Topmost Financial Institutions.
Website: www.urbanrise.in
- Assessing the needs of the customers and employees and developing and conducting training sessions to familiarize and execute the training requirement for the Company, which will help in sustainably grow Straumann business
- Determines training needs and requirements for the Company by meeting with managers, talking with employees and reviews existing training materials available to determine appropriateness and relevance
- Modifies or creates course materials and training manuals to meet specific training needs. Presents in-person and online training sessions
- Schedules training sessions and manages course enrolment and monitors training program and manuals to ensure that they are effective and up-to-date and makes updates as and when necessary
- Works with managers to address learning issues, instruction problems, or new educational needs regarding specific employees or departments
- Manages costs for all programs
- Monitor and report on industry best practices
Greetings from BTree Systems!!
Hope you are doing well! We have an exciting opportunity for you if you are doing freelance IT training.
We are currently hiring for freelancer technical (IT & Software) trainers, It would be the best opportunity for you to make a handful of side hustles.
Kindly check our website(https://www.btreesystems.com/) to check the current training we are providing, If you are already doing any of this training feel free to join us.
What we expect from you:
▪ Technical trainers should have more than 5 years of experience in the respective field.
▪ Ability to make students do individual toy projects on the respective skill.
● Create training curricula and estimate the timeline required to create them.
● Develop material required for training for example outline, handouts,
etc.
● Conduct training sessions for new and current sales personnel.
● Develop new approaches and techniques for making improvements
in training programs.
● Collect feedback from trainees and identify the issues they had
during the process.
● Generate results and measure the performance of trainees after the
session.
● Coordinate with the Sales Manager.
● Maintain and update records of training material.
● Stay up-to-date with the latest market trends and demands of a
corporate sales environment.
● Maintaining required data (onboarding to deployment)
● Collaborate with management to identify company training needs.
● Define and explain KPI and KRA.
● Develop monitoring systems to ensure that all employees are
performing job responsibilities
according to training.
● Train for internal CRM and sales tools.
● Monitor and evaluate the training program’s effectiveness, success and
ROI periodically, prepares a report on them
EXPERIENCE/CHARACTERISTIC
● Experience: 1 or 2 years as a Sales Trainer in the BPO sector
● Candidate should have experience in training new employees and
supporting experienced employees to improve their performance
● Excellent organizational skills
● Solid communication and presentation abilities
| Title | Sales- Corporate Trainer & Coach |
| Location | Mumbai- Marol |
| Requirement | Ability to manage the full training cycle, including in-person activities and web-based learning · Hands-on experience with e-learning platforms · Excellent organizational skills · Solid communication and presentation abilities · Expertise in sales processes, methodologies, and skills (prospecting, qualifying, call management, negotiation, closing). · Demonstrated success in selling courses or educational products and effectively building customer relationships that met or exceeded quota. · Understanding of key industries/market segments, product/solution offerings, and available selling resources and engagement process, competitors and differentiation. · Ability to quickly display mastery over EduBridge products, services, buyers, markets, systems and sales approaches. · Display high EQ- ability to build trust, positive relationships and advance projects through influence rather than authority. · High degree of business acumen, including highly polished internal and customer facing presentation skills. · Ability to analyze and draw insights from data. · Strong interpersonal, organizational and time management skills. · Ability to multi-task in a fast-paced environment, act efficiently, and collaborate with all levels of the organization. |
| Education | Graduate/Post Graduate (Any Stream) Professional certifications in sales training like Certified Inside Sales Professional (CISP), Certified Sales & Marketing Professional will be preferred. Proven work experience as a Sales Trainer or similar role 3+ years and above experience in a sales position is a plus |
- S/he will be responsible for the training and development of students, equipping them with the right skills sets and knowledge, and helping them stay motivated and secure jobs.
- S/he will be actively involved in strategizing and brainstorming about creative learning approaches and modules for e-learning courses.
- S/he will also play a crucial role in setting up processes for effective student management and their learning journey management.
- S/he will assist the team with researching, curating and designing - learning content and market intelligence/trend reports
- S/he will be actively involved in helping the team to deliver learning strategies and sessions depending on student requirements/needs.










