Now Hiring: Process Trainer – Domestic BPO Operations | Location: Gurugram (Onsite)
Designation: Process Trainer
Department: Training & Development – Domestic BPO
Location: Gurugram (Onsite)
Relevant Experience Required
- Minimum 4 years of on-paper experience as a Process Trainer in the Domestic BPO sector
- Total experience: 4+ years in Training & Development roles preferred
Key Responsibilities
- Deliver end-to-end new hire training aligned with client processes and organizational standards
- Conduct refresher training for existing team members to ensure continuous performance improvement
- Develop and manage training modules, PPTs, and learning materials prior to training sessions
- Handle mock calls, live call barging, and post-training handover assessments to the Process Head
- Conduct feedback sessions, assess training effectiveness, and take corrective actions as needed
- Create engaging and instructional content using a variety of training formats and techniques
- Provide training on objection handling, rebuttal strategies, and customer interaction excellence
- Act as a single point of contact for managing process updates and disseminating information across teams
- Maintain and update training manuals, SOPs, process documents, and course content regularly
- Prepare detailed training performance reports and present them to HOD and Senior Management on a weekly/monthly basis
- Drive result-oriented improvement programs for existing staff to enhance efficiency and quality
Qualifications & Skills
- Graduate degree in any discipline
- Proven experience in training and development within Domestic BPO environments
- Excellent verbal and written communication skills in English and Hindi
- Strong presentation, content development, and feedback skills
- Ability to analyze training outcomes, modify methodologies, and ensure measurable improvements
- Proficiency in MS PowerPoint, Excel, and digital learning tools
Shubham Vishwakarma
Full Stack Developer - Averlon
About Growing Stars Consulting Private Limited
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College Profile:
The main objective of KGiSL Institute of Technology is to
provide industry embedded education and to mold the students for leadership in
industry, government, and educational institutions; to advance the knowledge
base of the engineering professions; and to influence the future directions of
engineering education and practice. The ability to connect to the future
challenges and deliver industry-ready human resources is a credibility that
KGISL Educational Institutions have progressively excelled at. Industry -
readiness of its students is what will eventually elevate an institution to star
status and its competitiveness in the job market. Choice of such an institution
will depend on its proximity to industry, the relevance of its learning
programme to real-time industry and the active connect that a student will have
with industry professionals.
Job Title: HOD
Departments: Cybersecurity
Qualification: Ph.D., ME/M.Tech, B.E/B.Tech
Experience: 10-15 years
Preferred: Immediate Joiner
Candidate Profile:
Candidate should have completed their Ph.D., PG and UG in the relevant discipline
Candidate should have Good Communication Skills
Commitment towards work
Strong Technical Knowledge
Candidate should possess 60% and above in their UG and PG course.
We are looking for a GenAI-native Learning Builder who can create engaging Grades 6–12 Science and Math content for learners and teachers. This role blends strong curriculum understanding with hands-on use of Generative AI to produce explanations, worked examples, practice material, and assessments. You will also build GenAI Content Playbooks consisting of reusable prompt frameworks, templates, and quality checks to enable consistent content generation at scale. Additionally, you will prototype simple interactive simulations and visualizations using code to make concepts intuitive and engaging.
Key Responsibilities
- Create high-quality and engaging K–12 Science and Math learning content aligned with Indian curricula, incorporating common misconceptions and clear learning scaffolding.
- Use Generative AI tools to draft and iterate concept explanations, micro-lessons, worked examples, question banks, and assessments across different difficulty levels.
- Build GenAI Content Playbooks including reusable prompt frameworks, content blueprints, templates, rubrics, and quality checklists to enable scalable and consistent content generation.
- Prototype and create simple interactive simulations and visualizations to explain concepts effectively.
- Review and validate AI-assisted outputs for accuracy, clarity, grade-level suitability, and correctness of solutions, and continuously improve playbooks based on feedback.
- Collaborate with subject matter experts, designers, and engineers to integrate content and playbooks into production pipelines and tooling.
Required Skills & Qualifications
- Strong familiarity with K–12 Science and/or Math curriculum.
- Proven ability to create student-friendly explanations and practice material that promote conceptual understanding rather than rote learning.
- Hands-on experience using Generative AI for educational content creation, iteration, and refinement.
- Ability to design repeatable GenAI Content Playbooks combining prompt frameworks, templates, and quality control processes.
- Comfort with coding sufficient to build basic learning interactives using JavaScript, HTML, CSS, Python, or similar technologies.
- Strong written communication skills with high attention to detail, especially for correctness in math and science content.
Desired Skills & Qualifications
- Experience with structured item writing approaches such as Bloom’s taxonomy, misconception targeting, difficulty calibration, and tagging.
- Familiarity with tools and workflows such as Markdown, LaTeX for mathematical content, Google Docs or Sheets, and content QA pipelines.
- Experience building interactive visualizations using tools such as p5.js, D3.js, Desmos or GeoGebra scripting, React, or Jupyter widgets.
- Prior experience in ed-tech, curriculum publishing, teaching or coaching, or working with large-scale school programs.
Job Title: Freelance AI & Data Science Trainer | 5+ Years Experience | Tamil Nadu
Location: Coimbatore / Tamil Nadu (Remote or Hybrid)
Engagement: Freelance / Contract-only
Experience: Minimum 5+ years (Industry + Training)
About the Role:
We are looking for an experienced Freelance AI & Data Science Trainer to deliver project-based, industry-relevant training sessions. The trainer should have deep expertise in Machine Learning, Deep Learning, and Python for Data Science, with the ability to guide learners through real-world use cases.
Requirements:
- Minimum 5 years of experience in AI / Data Science (training or real-world projects).
- Strong hands-on skills in Python, Pandas, NumPy, Scikit-learn, TensorFlow/PyTorch.
- Expertise in data analysis, ML algorithms, and deployment workflows.
- Excellent communication and mentoring skills.
- Freelancers only (no full-time employment).
- Must be based in Tamil Nadu (preferably Coimbatore).
Compensation:
- Per session / per batch payment (competitive, based on experience).
Company Description
Nadcab Labs is a dynamic and innovative team of blockchain enthusiasts based in Prayagraj. Our primary focus is on developing cutting-edge applications for the decentralized world, including smart contracts, decentralized applications (Dapp's), and various DeFi (Decentralized Finance) products. We are dedicated to building robust and secure blockchain solutions.
Role & Responsibilities
- Be expert in the English language (grammar, vocabulary, and training methodology) and Business Communication.
- Have an error-free verbal fluency in speaking and writing English.
- Conduct daily training sessions with employees
- Include soft-skills and behavioral training (according to in-house observation of employees).
- Identify individual areas of improvement and help employees with them via periodical 1-on-1 meetings.
- Coordinate with management to better customize training modules and sessions.
- ·Create engaging training material.
- ·Promote a global communication culture with language and soft skills.
Qualifications
- 2Years of experience with English language and soft-skills training.
- Knowledge of the global standards of English and Business Communication.
- Research skills required to carry out diagnostic check-ups for communication hurdles within the firm.
- Periodical tests ready for the various stages of training.
Greetings from BTree Systems!!
Hope you are doing well! We have an exciting opportunity for you if you are doing freelance IT training.
We are currently hiring for freelancer technical (IT & Software) trainers, It would be the best opportunity for you to make a handful of side hustles.
Kindly check our website(https://www.btreesystems.com/) to check the current training we are providing, If you are already doing any of this training feel free to join us.
What we expect from you:
▪ Technical trainers should have more than 5 years of experience in the respective field.
▪ Ability to make students do individual toy projects on the respective skill.
Designation: Product Trainer
Experience: 2+ years as Trainer with any Product Based Company
Location: Baner, Pune (Currently working in Hybrid)
Candidates who can join in 30 days will be preferred.
Job Description
• Develop dynamic, customized, experiential e-learning courses and multimedia using a variety of technology tools.
• Work closely with (SMEs) throughout the project phases to ensure content accuracy and alignment with learning objectives.
• Effectively break down information into smaller, organized pieces for users, and learners to understand on their own in asynchronous learning.
• Design, maintain and distribute application training communication pieces to end-users.
• Remove or archive outdated content from a central repository.
• Deliver Train-the-Trainer (TTT) sessions.
• Recommend proven learning strategies to address business challenges.
• Responsible for developing and creating learning material in Articulate, DAP, and video software tools.
• With direction, convert ILT to online Articulate and video courses.
• Create new online courses using Articulate and other software.
• Develop outlines, write video scripts, and create graphics for application training.
• Knowledgeable in learning design principles and creating engaging content to illustrate basic to complex concepts and processes for adult learners.
• Highly organized self-starter, with the ability to multi-task and work under tight deadlines with flexibility.
• Excellent written and verbal communication along with strong attention to detail and follow-through skills.
• Assist the eLearning Manager with special projects, as needed.
Requirements:
• 3 years of experience working in instructional design, learning and development, or an eLearning role and good experience in designing eLearning content for the Healthcare, Medtech or FinTech industry preferred.
• Working knowledge of Learning Management Systems and eLearning tools such as Articulate Rise and Vyond.
• Working knowledge of digital adoption platforms and graphic design and related tools.
- Develop curriculum, assessment techniques, and instructional delivery material- curriculum guides, lesson plans, course outlines, etc.
- Taking On-line sessions
- Providing instructions to Graphics team to ensure timely delivery of scripts.
- Expert in providing online solutions
- Guide students for preparation of NCERT modules
- Overall responsibility of the script for quality adherence.
- Conducting ongoing market research to align the industry requirements with the learner’s skill gaps, learning needs and understanding the employability gap among the target segment
- Guiding learning programs and outcomes through the lens of learner’s profile and behavior
- Conducting research and recommendation processes to build a robust outcome-based learning architecture
- Curating indicators, tools and tests that map the learning outcomes in the learning journey and beyond
- Collaborating with cross-functional team members to ensure implementation of learning outcomes processes and systems
- Analyzing ongoing student learning performance to validate the robustness of the learning methodology
- Creating detailed insights for the content team to continually improve program curriculum through learning outcomes analysis
What you need to have:
- Masters in Liberal Arts or related field and some prior experience in research and research methodologies
- More than 3-4 years of progressive experience working in the education sector with some exposure to training development, pedagogy or research in the education sector
- Knowledge of approaches, systems and processes in education (secondary or higher), including tech-enabled learning
- Understanding of innovative pedagogies more specifically pedagogy of adult learning that enhances learning outcomes among students including pedagogical planning
- Good hand in formative and summative assessment tools and techniques including assessment integrated lesson plan modules
- System 2 thinker (as Kahneman describes)
- Ability to think in the lines of structure, system and scale
- Handling training data.- should have knowledge of MS excel, MS power point
- Routine checking of training status and action plan to improve it
- Managing team leader for buddy training
- Organizing training schedule
- Maintaining an overall management style that follows company best practices
- Taking disciplinary action when necessary
- Motivating employees and ensuring SOPs are adhered to by employees
- Completing tasks assigned by the manager accurately and efficiently
Desired Candidate Profile
What you need to have:
- Bachelor’s degree in any discipline
- 2+ years of experience in a similar role preferred
- Previous experience with e-commerce, logistics is preferable
- Excellent written and verbal communication, good presentation skills and ability to express thoughts logically.
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Full Stack Developer - Averlon