Now Hiring: Process Trainer – Domestic BPO Operations | Location: Gurugram (Onsite)
Designation: Process Trainer
Department: Training & Development – Domestic BPO
Location: Gurugram (Onsite)
Relevant Experience Required
- Minimum 4 years of on-paper experience as a Process Trainer in the Domestic BPO sector
- Total experience: 4+ years in Training & Development roles preferred
Key Responsibilities
- Deliver end-to-end new hire training aligned with client processes and organizational standards
- Conduct refresher training for existing team members to ensure continuous performance improvement
- Develop and manage training modules, PPTs, and learning materials prior to training sessions
- Handle mock calls, live call barging, and post-training handover assessments to the Process Head
- Conduct feedback sessions, assess training effectiveness, and take corrective actions as needed
- Create engaging and instructional content using a variety of training formats and techniques
- Provide training on objection handling, rebuttal strategies, and customer interaction excellence
- Act as a single point of contact for managing process updates and disseminating information across teams
- Maintain and update training manuals, SOPs, process documents, and course content regularly
- Prepare detailed training performance reports and present them to HOD and Senior Management on a weekly/monthly basis
- Drive result-oriented improvement programs for existing staff to enhance efficiency and quality
Qualifications & Skills
- Graduate degree in any discipline
- Proven experience in training and development within Domestic BPO environments
- Excellent verbal and written communication skills in English and Hindi
- Strong presentation, content development, and feedback skills
- Ability to analyze training outcomes, modify methodologies, and ensure measurable improvements
- Proficiency in MS PowerPoint, Excel, and digital learning tools
Shubham Vishwakarma
Full Stack Developer - Averlon
About Growing Stars Consulting Private Limited
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Name of the College: KGiSL Institute of Technology
College Profile: The main objective of KGiSL Institute of Technology is to
provide industry embedded education and to mold the students for leadership in
industry, government, and educational institutions; to advance the knowledge
base of the engineering professions; and to influence the future directions of
engineering education and practice. The ability to connect to the future
challenges and deliver industry-ready human resources is a credibility that
KGISL Educational Institutions have progressively excelled at. Industry -
readiness of its students is what will eventually elevate an institution to star
status and its competitiveness in the job market. Choice of such an institution
will depend on its proximity to industry, the relevance of its learning
programme to real-time industry and the active connect that a student will have
with industry professionals.
Job Title: Associate Professor
Departments:
● CSE
Qualification:
● ME/M.Tech & Ph.D
Experience:
● Experience - 10-15 Years
Candidate Profile:
● Candidate should complete their PG & Ph.D in the relevant discipline
● Candidate should have Good Communication Skills
● Commitment towards work
Job Types: Full-time, Permanent
Benefits:
Health insurance
Life insurance
Provident Fund
Ability to commute/relocate:
Coimbatore, Tamil Nadu (641035): Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):
Can you join immediately
Experience:
Assistant professor or associate professor: 10 years (Preferred)
Location:
Coimbatore, Tamil Nadu (641035) (Preferred)
Work Location: In person
Job Title: Freelance Full Stack Developer Trainer
Location: Thrissur, Kerala (On-site)
Duration: 5 Days
Working Hours: 6 Hours per Day
Engagement Type: Freelance / Short-term Contract
About the Role:
We are looking for an experienced and passionate Full Stack Developer Trainer to conduct an intensive, hands-on training program for students/professionals in Thrissur. The trainer will deliver engaging sessions covering both front-end and back-end technologies, ensuring participants gain practical and industry-relevant skills.
Key Responsibilities:
- Conduct 5 days of classroom-based, hands-on training (6 hours/day).
- Deliver sessions on Full Stack Web Development (MERN / MEAN / Java / Python stack – depending on expertise).
- Explain fundamental and advanced concepts with real-world examples and projects.
- Provide mentorship and guidance during coding exercises and assignments.
- Prepare short assessments and review participants’ progress.
- Ensure high levels of engagement and interactivity throughout the sessions.
Topics to Cover (can be customized):
Front-End:
- HTML5, CSS3, Bootstrap / Tailwind
- JavaScript (ES6+), TypeScript (optional)
- React.js / Angular fundamentals
Back-End:
- Node.js with Express.js / Django / Spring Boot
- REST API development and integration
Database:
- MongoDB / MySQL / PostgreSQL
Version Control & Deployment:
- Git & GitHub
- Basic CI/CD and deployment concepts (optional)
Required Skills & Experience:
- Minimum 3+ years of experience in Full Stack Development.
- Proven experience in corporate or academic training.
- Strong practical knowledge of front-end and back-end technologies.
- Excellent communication and presentation skills.
- Ability to explain complex concepts clearly and effectively.
Compensation:
- Competitive daily rate (based on experience and expertise).
- Travel and accommodation (if applicable) can be discussed.
Soft Skills Trainer — Key Responsibilities
- Assess training needs and identify areas for development.
- Design and develop interactive training materials (presentations, handouts, self-assessments).
- Deliver engaging workshops and training sessions (in-person or virtual).
- Provide one-on-one coaching and constructive feedback.
- Track trainee progress and evaluate program effectiveness.
- Collaborate with stakeholders to align training with organizational goals.
- Stay current with industry trends and adapt training accordingly.
Required Qualifications & Competencies
- Bachelor’s degree in fields like Human Resources, Education, Psychology, or a related discipline.
- Proven experience in training delivery or facilitation.
- Strong communication, public speaking, and presentation skills.
- Excellent interpersonal skills—empathy, active listening, and motivational coaching.
- Organizational strength: adept at planning, time management, and performance tracking.
- Familiarity with instructional design or training methodologies is a plus.
- Tech-savviness, including comfort with presentation tools and learning platforms.
The purpose of Job is to execute & deliver programs as per the Training framework for the organization.
Technical Skills
⮚ Sound knowledge of Industry L & D Practices , Moderate knowledge of BFSI Sector & Products, Animation & Simulation expertise.
Training Delivery & Program Execution
⮚Stand & deliver training programs like Induction, Soft Skills, Behavioural, Sales Training, Functional, Regulatory, etc. through Virtual or Classroom modes
⮚ End to end Execution of programs delivered by Internal/ External stakeholders on Functional &Regulatory aspects
Operations & Communications Management
⮚ Execute and Support Training Partners with the training initiatives and ensure smooth deployment
⮚ Innovating mediums of communication to increase mindshare of the stakeholders within the organization
⮚ Creating Learning Journeys and Frameworks for internal departments with assistance from Department Heads and Learning Partners
MIS & Analytics
⮚ Having a strong hold on Reporting of Data related to Training, for e.g. Reports, Content, Assessment, Feedback Scores, etc.
⮚ Periodic Reporting of Training reports to stakeholders (Internal & External)
Content Creation
⮚ Developing content based on identified competencies for all Management levels on Soft Skills, Behavioral, Leadership skills, etc.
⮚ Conduct Pre-& Post Analysis as required to match Executive expectations and design Content in retrospect to expectations.
Qualification :
-
Work experience- Minimum 0-4 years, 0-2 years in L & D or HR
-
Preferred from BFSI or MFI
-
Aged below 28 years
-
Certification in Learning & Development will be an added advantage
Amazon Web Services (AWS)Greetings from BTree Systems!!
Hope you are doing well! We have an exciting opportunity for you if you are doing freelance IT training.
We are currently hiring for freelancer technical (IT & Software) trainers, It would be the best opportunity for you to make a handful of side hustles.
Kindly check our website(https://www.btreesystems.com/) to check the current training we are providing, If you are already doing any of this training feel free to join us.
What we expect from you:
▪ Technical trainers should have more than 5 years of experience in the respective field.
▪ Ability to make students do individual toy projects on the respective skill.
● Create training curricula and estimate the timeline required to create them.
● Develop material required for training for example outline, handouts,
etc.
● Conduct training sessions for new and current sales personnel.
● Develop new approaches and techniques for making improvements
in training programs.
● Collect feedback from trainees and identify the issues they had
during the process.
● Generate results and measure the performance of trainees after the
session.
● Coordinate with the Sales Manager.
● Maintain and update records of training material.
● Stay up-to-date with the latest market trends and demands of a
corporate sales environment.
● Maintaining required data (onboarding to deployment)
● Collaborate with management to identify company training needs.
● Define and explain KPI and KRA.
● Develop monitoring systems to ensure that all employees are
performing job responsibilities
according to training.
● Train for internal CRM and sales tools.
● Monitor and evaluate the training program’s effectiveness, success and
ROI periodically, prepares a report on them
EXPERIENCE/CHARACTERISTIC
● Experience: 1 or 2 years as a Sales Trainer in the BPO sector
● Candidate should have experience in training new employees and
supporting experienced employees to improve their performance
● Excellent organizational skills
● Solid communication and presentation abilities
| Title | Sales- Corporate Trainer & Coach |
| Location | Mumbai- Marol |
| Requirement | Ability to manage the full training cycle, including in-person activities and web-based learning · Hands-on experience with e-learning platforms · Excellent organizational skills · Solid communication and presentation abilities · Expertise in sales processes, methodologies, and skills (prospecting, qualifying, call management, negotiation, closing). · Demonstrated success in selling courses or educational products and effectively building customer relationships that met or exceeded quota. · Understanding of key industries/market segments, product/solution offerings, and available selling resources and engagement process, competitors and differentiation. · Ability to quickly display mastery over EduBridge products, services, buyers, markets, systems and sales approaches. · Display high EQ- ability to build trust, positive relationships and advance projects through influence rather than authority. · High degree of business acumen, including highly polished internal and customer facing presentation skills. · Ability to analyze and draw insights from data. · Strong interpersonal, organizational and time management skills. · Ability to multi-task in a fast-paced environment, act efficiently, and collaborate with all levels of the organization. |
| Education | Graduate/Post Graduate (Any Stream) Professional certifications in sales training like Certified Inside Sales Professional (CISP), Certified Sales & Marketing Professional will be preferred. Proven work experience as a Sales Trainer or similar role 3+ years and above experience in a sales position is a plus |
About Relevel by Unacademy:
Relevel is India's first platform to democratize access to dream jobs for all eligible aspirants irrespective of their college, degree, or network. By taking the Relevel Test, they engage in comprehensive skill assessments, which evaluate industry relevant skills and their job-readiness. Our evaluation is purely objective-based in conjunction with current best practices in the industry.
If you believe in our mission of offering job seekers a fair shot at realizing their dreams, we're the right place for you! If you are looking for an intense and exciting work environment with tremendous potential to grow and have an insatiable hunger to learn and succeed, then we have a match.
Sales Trainer
Location: Bangalore | Work from Office
How does this team contribute to Relevel?
Relevel’s learning Operations Team works towards ensuring a seamless Learning Experience to the learners and educators alike.
Relevel aims to democratize the way recruitment happens for job seekers who are in the early stages of their career. We contribute to building trust for the testing process and the scores for candidates as well as potential recruiters who want to hire through Relevel.
External Skills And Expertise:
Relevel is looking for passionate sales trainers for the Inside Sales Team. This is a pivotal role and will have very high-level visibility. Those who are ready to take complete ownership in their work and want to take up challenges in a startup environment are more than welcome to apply for the selection process.
The role of a Training Manager is a fairly senior individual contributor role and will require you to work closely with sales leaders, the Quality team, and Business Development Executives and own the training delivery for one or more categories. You will be required to work at the ground level to conduct TNI, prepare content and deliver virtual and in-person front-line training programs, conduct PKT, improvise novel training methods, publish training calendars, and review decks. The reporting will be to the Training Head.
Experience:
Overall 7-8 years of experience (min.)
Min. 2.5 to 3 years of experience conducting training for the Inside Sales Team.
Skills Required:
Must be a go-getter with an inclination towards the larger business objectives.
Must be able to thrive in a startup environment and deliver world-class training in a fairly new training setup.
Should be a great team player and must be able to partner with people across levels and functions.
Should have an open bent of mind and should be open to experimenting with new training methods.For software developers, learning programming languages needs to be practical. This is where the startup has helped more than 15000 students to turn theory into practical knowledge. Currently, offering 9 courses the startup has played a catalyst for thousands of students to land jobs at tech giants like Google, Amazon, Adobe, and Walmart. The startup enables students to follow a comprehensive curriculum and seek help from industry experts without facing any geological barrier.
The founders of the startup are the alumnus of acclaimed institutes like IIT Delhi and Stanford University with experience of working in Amazon, Facebook, Cars24, and other top startups in India.
- Assessing teacher-student interactions
- Providing timely and accurate feedback to teachers
- Maintaining a TNA
- Developing learning modules on the basis on the TNA
- Conceptualising and conducting VASS training and initiatives for teachers
- Working closely with supervisors to ensure that training needs are being met
- Participating in brainstorming sessions to establish key processes and structures
- Aligning with the Quality and Operations Teams to identify areas of improvement and implement action plans
What you need to have:
- Minimum 1.5 years experience as a VASS assessor with demonstrated experience in training and monitoring customer-client interaction
- A firm grasp of training delivery channels and methods
- Data-driven with the ability to efficiently record and analyse data
- Attention to detail with a focus on service-driven interactions
- Exceptional written and verbal communication skills
- Self-motivated and able to work in a dynamic, result-driven, and high-growth organization
- Ability to meet strict deadlines and communicate timelines
- Takes a sense of ownership
- Capable of embracing unexpected change in direction or priority
- A team player, with the ability to give and receive constructive feedback
- Experience in EdTech is preferable but not mandatory
- Familiarity with Computer Science/Coding is desirable
- S/he will be responsible for the training and development of students, equipping them with the right skills sets and knowledge, and helping them stay motivated and secure jobs.
- S/he will be actively involved in strategizing and brainstorming about creative learning approaches and modules for e-learning courses.
- S/he will also play a crucial role in setting up processes for effective student management and their learning journey management.
- S/he will assist the team with researching, curating and designing - learning content and market intelligence/trend reports
- S/he will be actively involved in helping the team to deliver learning strategies and sessions depending on student requirements/needs.
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon