Cutshort logo
Growing Stars Consulting Private Limited's logo

Process Trainer

MOHAMMAD FAIZ's profile picture
Posted by MOHAMMAD FAIZ
4 - 8 yrs
₹3L - ₹7L / yr
Delhi, Gurugram, Noida, Ghaziabad, Faridabad
Skills
Training and Development
Sales training
Business Process Outsourcing (BPO)
Training Modules

Now Hiring: Process Trainer – Domestic BPO Operations | Location: Gurugram (Onsite)


Designation: Process Trainer

Department: Training & Development – Domestic BPO

Location: Gurugram (Onsite)


Relevant Experience Required

  • Minimum 4 years of on-paper experience as a Process Trainer in the Domestic BPO sector
  • Total experience: 4+ years in Training & Development roles preferred


Key Responsibilities

  • Deliver end-to-end new hire training aligned with client processes and organizational standards
  • Conduct refresher training for existing team members to ensure continuous performance improvement
  • Develop and manage training modules, PPTs, and learning materials prior to training sessions
  • Handle mock calls, live call barging, and post-training handover assessments to the Process Head
  • Conduct feedback sessions, assess training effectiveness, and take corrective actions as needed
  • Create engaging and instructional content using a variety of training formats and techniques
  • Provide training on objection handling, rebuttal strategies, and customer interaction excellence
  • Act as a single point of contact for managing process updates and disseminating information across teams
  • Maintain and update training manuals, SOPs, process documents, and course content regularly
  • Prepare detailed training performance reports and present them to HOD and Senior Management on a weekly/monthly basis
  • Drive result-oriented improvement programs for existing staff to enhance efficiency and quality


Qualifications & Skills

  • Graduate degree in any discipline
  • Proven experience in training and development within Domestic BPO environments
  • Excellent verbal and written communication skills in English and Hindi
  • Strong presentation, content development, and feedback skills
  • Ability to analyze training outcomes, modify methodologies, and ensure measurable improvements
  • Proficiency in MS PowerPoint, Excel, and digital learning tools
Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About Growing Stars Consulting Private Limited

Founded :
2023
Type :
Products & Services
Size :
20-100
Stage :
Bootstrapped

About

N/A

Company social profiles

N/A

Similar jobs

CK-12 Foundation
at CK-12 Foundation
1 video
7 recruiters
Nikita Sinha
Posted by Nikita Sinha
Bengaluru (Bangalore)
1 - 8 yrs
Upto ₹20L / yr (Varies
)
Training and Development
Generative AI
Content Writing
Prompt engineering
Prototyping

We are looking for a GenAI-native Learning Builder who can create engaging Grades 6–12 Science and Math content for learners and teachers. This role blends strong curriculum understanding with hands-on use of Generative AI to produce explanations, worked examples, practice material, and assessments. You will also build GenAI Content Playbooks consisting of reusable prompt frameworks, templates, and quality checks to enable consistent content generation at scale. Additionally, you will prototype simple interactive simulations and visualizations using code to make concepts intuitive and engaging.


Key Responsibilities

  • Create high-quality and engaging K–12 Science and Math learning content aligned with Indian curricula, incorporating common misconceptions and clear learning scaffolding.
  • Use Generative AI tools to draft and iterate concept explanations, micro-lessons, worked examples, question banks, and assessments across different difficulty levels.
  • Build GenAI Content Playbooks including reusable prompt frameworks, content blueprints, templates, rubrics, and quality checklists to enable scalable and consistent content generation.
  • Prototype and create simple interactive simulations and visualizations to explain concepts effectively.
  • Review and validate AI-assisted outputs for accuracy, clarity, grade-level suitability, and correctness of solutions, and continuously improve playbooks based on feedback.
  • Collaborate with subject matter experts, designers, and engineers to integrate content and playbooks into production pipelines and tooling.

Required Skills & Qualifications

  • Strong familiarity with K–12 Science and/or Math curriculum.
  • Proven ability to create student-friendly explanations and practice material that promote conceptual understanding rather than rote learning.
  • Hands-on experience using Generative AI for educational content creation, iteration, and refinement.
  • Ability to design repeatable GenAI Content Playbooks combining prompt frameworks, templates, and quality control processes.
  • Comfort with coding sufficient to build basic learning interactives using JavaScript, HTML, CSS, Python, or similar technologies.
  • Strong written communication skills with high attention to detail, especially for correctness in math and science content.

Desired Skills & Qualifications

  • Experience with structured item writing approaches such as Bloom’s taxonomy, misconception targeting, difficulty calibration, and tagging.
  • Familiarity with tools and workflows such as Markdown, LaTeX for mathematical content, Google Docs or Sheets, and content QA pipelines.
  • Experience building interactive visualizations using tools such as p5.js, D3.js, Desmos or GeoGebra scripting, React, or Jupyter widgets.
  • Prior experience in ed-tech, curriculum publishing, teaching or coaching, or working with large-scale school programs.
Read more
Indore
1 - 3 yrs
₹3L - ₹4.8L / yr
English Proficiency
Agile coaching
Training and Development
Training needs analysis
Training management
+2 more

About Us : Signal Expert Global LLP is a Multi-National Company & involved in the business of providing Technical Analysis and research services in the Forex & Comex Global Market Since 2016. Signal Expert Global LLP is a Member of the International Trade Council and Follows Foreign Inward Remittance Certificate (FIRC) Norms as per Foreign Exchange Management Act (FEMA) Guidelines.

We are a leading Forex & Comex technical signal provider. With our full-fledged research operations, Signal Expert Global has proven itself as a company that produces and delivers highly accurate signals and recommendations.


Job Profile - Product & Process Trainer / Full Time / Permanent / Work From Office

Package - 3.00 Lacs to 4.8 Lacs per annum (In Hand)


Roles and Responsibilities :


  • Prepare Training Module to conduct Product & Process Training, Soft SkillsTraining, Communication Skills Training, Sales Training, SOP Training ,Induction Etc.
  • Monitor and coach agents on grammar, pronunciation, syllable stress and other aspects of the English language,culture, etc.
  • Provide consistent coaching and feedback to enhance employee performance.
  • Develop action plans for the bottom quartile and ensure they move up the learning curve. Ensure advisors are skilled & knowledgeable to handle customer interactions.
  • Coach advisors on improvement in products & processes, Create learning solutions and customize training delivery.
  • Provide Financial Market Training - Forex & Comex. Conduct OJT & Refresher Training. Organize JKQ & Complete Certification Process.
  • Conduct Session on Compliance & Customer Satisfaction.
  • You shall execute & perform all such duties that may be assigned to you from time to time and we reserve the rights to change these at our discretion.


Desired Candidate Profile :


  • Excellent command on both English and Hindi Language(verbal and written)
  • Graduate or Post Graduate, certifications are a plus
  • Confident,Driven, Enthusiastic, and Innovative.
  • Experience of training sales professionals preferably in financial industry
  • Knowledge of Global Market. (Forex & Comex)


Read more
KGISL MICROCOLLEGE
skillryt hr
Posted by skillryt hr
Remote only
5 - 8 yrs
₹10L - ₹15L / yr
Training and Development
Artificial Intelligence (AI)
DS
skill iconData Science
trainer

Job Title: Freelance AI & Data Science Trainer | 5+ Years Experience | Tamil Nadu

Location: Coimbatore / Tamil Nadu (Remote or Hybrid)

Engagement: Freelance / Contract-only

Experience: Minimum 5+ years (Industry + Training)

About the Role:

We are looking for an experienced Freelance AI & Data Science Trainer to deliver project-based, industry-relevant training sessions. The trainer should have deep expertise in Machine Learning, Deep Learning, and Python for Data Science, with the ability to guide learners through real-world use cases.

Requirements:

  • Minimum 5 years of experience in AI / Data Science (training or real-world projects).
  • Strong hands-on skills in Python, Pandas, NumPy, Scikit-learn, TensorFlow/PyTorch.
  • Expertise in data analysis, ML algorithms, and deployment workflows.
  • Excellent communication and mentoring skills.
  • Freelancers only (no full-time employment).
  • Must be based in Tamil Nadu (preferably Coimbatore).

Compensation:

  • Per session / per batch payment (competitive, based on experience).
Read more
Miracle Hub
at Miracle Hub
1 recruiter
Asif Khan
Posted by Asif Khan
Ahmedabad
2 - 5 yrs
₹3L - ₹10L / yr
Training and Development
Automotive
automotive trainer

Required - Dealer In-house Trainer


Location: Ahmedabad


Industry- Automotive industry


Must have experience as an Automobile Trainer candidate will have a background in a car dealership


Objectives of the job


To ensure Skill Enhancement of sales and after-sales staff :


a) Managing the dealership’s training requirements, including identification of training needs and nomination to required programs



b) Delivery of training courses and programs as per OEM’s standards.


c) Ensuring that training provided by OEM to the sales and after sales staff supports the aims

and objectives of the dealership via in-house trainings, role plays, tests etc. and provide feedback to OEM for future training requirements


d) Implementing an in-house training system at the dealership



Key Responsibilities:


  • Conduct training sessions for dealership staff on various aspects of automobile sales, customer service, product knowledge, and dealership operations.
  • Develop training materials, modules, and resources tailored to the needs of dealership personnel.
  • Collaborate with management to assess training needs and implement strategies to enhance performance.
  • Monitor and evaluate training effectiveness through assessments, feedback, and performance metrics.
  • Stay updated with the latest automotive industry trends, technologies, and best practices to incorporate into training sessions.


Job Designation/Field of Work:


1 Operational


 To perform training needs analysis (TNA) for each department and identify the gap vis-à- vis product knowledge, sales process and soft skill



 To provide inputs to OEM training team and take specific module to address the above needs and conduct trainings related to product knowledge, sales process and soft skill wherever and whenever required


 To maintain the central library for training and regularly update the inventory of the same thus reporting it to GM Sales & After Sales


 To identify &; evaluate any external training program (if required) for the employees &; training department with prior approval of GM Sales & After Sales


 Evaluation and Assessment of Trainings conducted


In-house Training:


 Conduct Foundation Training on Brand through E-Training for all new sales staff

 Conduct Internal Orientation training for Sales and After sales staff

 Conduct Basic Auto Technology Module and Test as per OEM guidelines

 Ensure implementation of On Job Training through Training Log Books

 Conduct Product and Sales Process Training with role plays at dealerships

 Train the team on product launch updates and competition comparison

 On the job training and shadowing for Sales staff to improve conversion and productivity

 To design, conduct & monitor timely evaluations after the training has been imparted


Liaison with OEM


 Coordination with OEM Team on Training Needs

 To get updated information on Products and Processes in terms of Training Content from OEM’s Sales Training and After-sales Training team

.

Training MIS


 Timely reporting of monthly MIS of Dealer sales staff

 Manpower Required-Onboard-Trained status

 Month-wise Training Report

 To maintain records of each training program done and the evaluations completed in a separate file

Read more
MHFAIndia
Chennai
3 - 15 yrs
₹2L - ₹10L / yr
Product Management
Sales training

Job Summary:

We are seeking a highly motivated Sales Associate to join our growing team in Chennai. As a Sales Associate, you will play a pivotal role in driving sales growth and establishing strong relationships with clients. The ideal candidate is a proactive and results-oriented individual with excellent communication and interpersonal skills.


Responsibilities:

1.     Sales Generation:

·       Identify and prospect potential clients to generate new business opportunities.

·       Conduct effective sales presentations and product demonstrations to showcase the value proposition of our offerings.

·       Collaborate with the sales team to develop and implement sales strategies to achieve revenue targets.

·       Follow up with leads and coordinate the entire sales cycle from initial contact to closing deals.


2.     Client Relationship Management (only for Senior Associate):

·       Build and maintain strong relationships with clients by understanding their needs and providing tailored solutions.

·       Provide exceptional customer service and address client inquiries and concerns promptly and professionally.

·       Conduct regular client follow-ups to ensure client satisfaction and identify opportunities for upselling or cross-selling.


3.     Market Analysis (only for Senior Associate):

·       Stay updated on industry trends, market conditions, and competitor activities.

·       Conduct market analysis to identify potential business opportunities and target markets.

·       Gather customer feedback and market insights to contribute to product and service enhancements.


4.     Sales Administration:

·       Maintain accurate and up-to-date sales records, including customer profiles, sales activities, and pipeline management.

·       Prepare sales reports and forecasts for management review.

·       Collaborate with the sales team and other departments to streamline processes and improve sales effectiveness.


Qualifications and Skills:

·       Bachelor's degree in Business, Marketing, or a related field.

·       Proven track record of 1-3 years in sales or business development roles for an associate and 4-6 years in sales and business development roles for a senior associate, preferably in a B2B environment.

·       Relevant experience like training Industry, HR consultancy, etc

·       Strong negotiation and persuasion skills with the ability to close deals.

·       Excellent communication and presentation skills, both verbal and written.

·       Self-motivated and target-driven, with a demonstrated ability to work in a fast-paced sales environment.

·       Strong interpersonal skills with the ability to build rapport and establish long-term client relationships.


Benefits:

·       Opportunities for career growth and professional development.

·       Collaborative and supportive work environment.

·       Ongoing training and skill development programs.


Read more
REI Systems India Pvt Ltd
Pune
3 - 10 yrs
₹5L - ₹9L / yr
Training and Development
E-learning
Content Writing
Content Strategy
Instructional design
+1 more

Training Specialist

Location: Baner, Pune

Company Name: REI systems India Pvt Ltd (Product based)

 

Create digital elearning content to increase user adoption and engagement of our Product. You will bring leading-edge thinking, methodologies and approaches to the design and development of e-Learning interactive guides, courses, and multimedia. Partnering with stakeholders and subject matter experts (SMEs) to ensure accuracy of learning content and to deliver high-impact and interactive digital learning experiences.

 

Job Description

  • Develop dynamic, customized, experiential e-learning courses and multimedia using a variety of technology tools.
  • Work closely with (SMEs) throughout the project phases to ensure content accuracy and alignment with learning objectives.
  • Effectively break down information into smaller, organized pieces for users, learners to understand on their own in asynchronous learning.
  • Design, maintain and distribute application training communication pieces to end-users.
  • Remove or archive outdated content from central repository.
  • Deliver Train-theTrainer (TTT) sessions.
  • Recommend proven learning strategies to address business challenges.
  • Responsible for developing and creating learning material in Articulate, DAP, and video software tools.
  • With direction, convert ILT to online Articulate and video courses.
  • Create new online courses using Articulate and other software.
  • Develop outlines, write video scripts, and create graphics for application trainings.
  • Knowledgeable in learning design principles and creating engaging content to illustrate basic to complex concepts and processes for adult learners.
  • Highly organized self-starter, with ability to multi-task and work under tight deadlines with flexibility.
  • Excellent written and verbal communication along with strong attention to detail and follow-through skills.
  • Assist the eLearning Manager with special projects, as needed.

 

Qualifications:

  • Bachelor’s degree or equivalent work experience required.
  • 3 years of experience working in instructional design, learning and development, or an eLearning role.
  • 3 years of experience designing eLearning content for the Healthcare, Medtech or FinTech industry preferred.
  • Working knowledge of Learning Management Systems.
  • Working knowledge of eLearning tools such as Articulate Rise and Vyond.
  • Working knowledge of digital adoption platforms.
  • Working knowledge of graphic design and related tools.
  • Working knowledge of agile methodology a plus

 

If interested, kindly revert with your updated cv ASAP & below details:

1. Total experience & Relevant experience in Training & E-learning?

2. Current CTC & Expected CTC:

3. Notice period. How immediate can you join us?

4. Are you holding any other offer. If yes, How much?

5. Location

6. Do you have a personal laptop/Desktop in good working condition?

Read more
Sneha ngo
Niyati Jethwa
Posted by Niyati Jethwa
Mumbai
5 - 8 yrs
₹4L - ₹6L / yr
Public sector
Training and Development
MS-Excel
MS-Word
MS-PowerPoint
+1 more

Training coordinator - prevention of violence against women and children (Female)

Research, Partnership and Scaling – Project Nityam

 

 

 

About SNEHA

A secular, Mumbai-based non-profit organisation, SNEHA believes that investing in women's health is essential to building viable urban communities. SNEHA is 450+ person strong, innovative and progressive organization that works on health and nutrition in urban slum pockets with women and their families. SNEHA follows the life-cycle approach to health and nutrition, by intervening at critical junctures (adolescence, preconception, conception, pregnancy, postnatal, infancy and toddlerhood, family planning) to ensure improved health and nutritional outcomes for women and children living in some of Mumbai’s most vulnerable and deprived slums and in the Mumbai Metropolitan Region (MMR) as well.

 

SNEHA recognises that, in order to improve urban health standards, our initiatives must target both care seekers and care providers. We work with communities residing in informal settlements to empower women and communities to be catalysts of change in their own right and collaborate with existing public health systems and health care providers to create sustainable improvements in urban health. We have currently 11 programs running across SNEHA which are Maternal and Newborn Health (MNH), Child Health and Nutrition (CHN) – Aahar, Empowerment, Health and Sexuality of Adolescents (EHSAS), Prevention of Violence against Women and Children (PVWC) (e) SNEHA Centre, SNEHA Shakti, Healthy Cities Project (HCP), Samagra, Palliative Care, Livelihood Generation, Central Operations, Research and IM.

 

ABOUT THE PROGRAM

 

SNEHA’s Program on Prevention of Violence against Women and Children (PVWC) aims to develop high‐impact strategies for primary prevention, ensure survivors’ access to protection and justice, empower women to claim their rights, mobilise communities around ‘zero tolerance for violence’, and respond to the needs and rights of excluded and neglected groups. The Program prioritizes enhanced co-ordination of the state response to crimes against women through a convergence approach that works with government and public systems to reinforce their roles in assuring basic social, civil and economic security.

 

The project will work in the informal settlements of Wadala and Kurla in Mumbai. We will continue to frame our work in terms of primary, secondary and tertiary prevention, but the pandemic has also shown that we need to expand the purview and competencies of our work to include more men, while at the same time strengthening and sustaining our work with women. The program will implement three arms of community interventions: response-based intervention, couple-based intervention and volunteer-led intervention and action to address violence against women and girls in these communities. These interventions will focus on addressing and preventing violence against women and girls adopting three critical approaches. The response-based approach will focus on collectivization and group action, the couple-based intervention will explore educating couples on positive prevention strategies to prevent intimate-partner violence and the volunteer-led intervention will centre around volunteers leading intervention and taking action along with group members to ensure a coordinated response to women and girls survivors of violence. The project will follow the design of group education, organization of campaigns and events in the community and provide counselling, crisis intervention and extended services (legal and mental health counselling) to women and girls survivors of violence being referred to the counselling centres.

 

THE PROFILE

This position is responsible for planning, organizing, conducting, monitoring training activities & developing training modules along with documenting the trainings and processes as well as supporting the Program Coordinators in planning the capacity building sessions for the community team, public health care providers and other stakeholders across the two locations. The person will closely work with the Monitoring and Evaluation Team to facilitate pre and posts tests and obtain, document analysis of the same. She is expected to coordinate with program teams specifically with coordinators for regular updates and reporting purposes.

JOB LOCATION

Wadala and Kurla

 

DUTIES & RESPONSIBILITIES:

Work package 1: Preparation of modules

-         Design and create content for the modules as per the different approached followed location wise.

-         Prepare content for couple’s intervention in Wadala and build modules for volunteers in Kurla with the support from Program Coordinators, Associate Program Directors and Director.

-         Prepare content for the existing intervention clusters in Wadala / Kurla to strengthen the groups and volunteers to build a sustainable community

-         Translate the content into Hindi / Marathi for the community teams

-         Prepare other content or BCC material as required

 

Work package 2: Capacity building of team

-         Conduct mock sessions for the teams on the content developed

-         Identify capacity building needs of the program team and organizing training as per the needs.

-          Conduct periodic field visits along with the team to gauge training needs as arising from observations and feed it in the training modules.

-         Prepare training calendar for the program with a training matrix that determines training priorities

-         Prepare training reports for each training conducted

 

 Work package 3: Community volunteers / members and Stakeholders

-         Capacity building of program community volunteers by following training process including training need assessment with assistance with teams.

-         Capacity building of program stakeholders by following training process including permission from stakeholders and related correspondence to succeed the capacity building initiatives.

-         Prepare training reports for each training conducted

 

MANAGEMENT & REPORTING

§ Effective coordination with team members.

§ Ability to collaborate with a variety of stakeholders in the field.

§ Work according to the ethical standards of the project and the organisation.

§ Networking and coordination with community members and other stakeholders like health, legal and police system

§ Training Coordinator reports and keeps both the APDs updated of their work

 

QUALIFICATIONS & EXPERIENCE

§ Educational qualification: Master’s Degree in Public Health, Social Work, Psychology or any relevant field from a recognised institution.

  • At least 5 years work experience in the area of training and capacity building
  • Willingness of working in a community setting is preferred.
  • Experience of working in sector of gender, gender-based violence will be an advantage
  • Effective training skills and excellent communication skills, including documentation.
  • Well-versed in database management, data collection, MS Excel, Word, PowerPoint.
  • Oral and written command of English, Hindi and Marathi

.

Skills & Competencies

1.      Strong skills of people management, ability to convince and convey the messages of the program.

2.      Skills in working on women centric issues

3.      Strong interpersonal skills with an ability to be humble is required

4.      Understanding the woman from her culture of marginalized urban settlements will be important

5.      Working with the Coordinators and Counselors as a team

 

 


Read more
Remote only
4 - 8 yrs
₹4L - ₹8L / yr
Communication Skills
Sales
Training and Development
Analyze day-to-day needs for training in the sales team.
● Create training curricula and estimate the timeline required to create them.
● Develop material required for training for example outline, handouts,
etc.
● Conduct training sessions for new and current sales personnel.
● Develop new approaches and techniques for making improvements
in training programs.
● Collect feedback from trainees and identify the issues they had
during the process.
● Generate results and measure the performance of trainees after the
session.
● Coordinate with the Sales Manager.
● Maintain and update records of training material.
● Stay up-to-date with the latest market trends and demands of a
corporate sales environment.
● Maintaining required data (onboarding to deployment)
● Collaborate with management to identify company training needs.
● Define and explain KPI and KRA.
● Develop monitoring systems to ensure that all employees are
performing job responsibilities
according to training.
● Train for internal CRM and sales tools.
● Monitor and evaluate the training program’s effectiveness, success and
ROI periodically, prepares a report on them

EXPERIENCE/CHARACTERISTIC

● Experience: 1 or 2 years as a Sales Trainer in the BPO sector
● Candidate should have experience in training new employees and
supporting experienced employees to improve their performance
● Excellent organizational skills
● Solid communication and presentation abilities
Read more
Employablty Focused Edtech
Employablty Focused Edtech
Agency job
via Unnati by Veena Salian
Gurugram Delhi Noida
3 - 8 yrs
₹6L - ₹8L / yr
Training needs analysis
Training
Training and Development
Learning & Development
Education & Research Management
+2 more
Work in an Eduversity, that emphasizes on unique pedagogy and is facilitated by industry-aligned faculty members.
 
Our client is a one-of-its-kind business school operating in an asset-light model, creating industry-ready graduates for the past decade. It is disrupting India's higher education space by offering Pay after Placement MBA (UGC approved ) and PGDM (AICTE approved) programs, working on a unique placement first model - fees are collected only after placement is done and finalised.
 
They deliver industry integrated education leveraging modern technology with a focus on developing job-ready managerial professionals who can have a successful corporate career. It has established a 100% placement record to date and has over 200 companies namely Amazon, Swiggy, Decathlon, BigBasket, Jaquar, Reliance, Future Group, SBI and more visiting the campuses every year to hire fresh talent.
 
As a Head of Pedagogy - Employability Training, you will develop a deep understanding of the profile of the learner - attributes, behaviors, mindset and skill gaps.
 
What you will do:
  • Conducting ongoing market research to align the industry requirements with the learner’s skill gaps, learning needs and understanding the employability gap among the target segment
  • Guiding learning programs and outcomes through the lens of learner’s profile and behavior
  • Conducting research and recommendation processes to build a robust outcome-based learning architecture
  • Curating indicators, tools and tests that map the learning outcomes in the learning journey and beyond
  • Collaborating with cross-functional team members to ensure implementation of learning outcomes processes and systems
  • Analyzing ongoing student learning performance to validate the robustness of the learning methodology
  • Creating detailed insights for the content team to continually improve program curriculum through learning outcomes analysis

 

What you need to have:
  • Masters in Liberal Arts or related field and some prior experience in research and research methodologies
  • More than 3-4 years of progressive experience working in the education sector with some exposure to training development, pedagogy or research in the education sector
  • Knowledge of approaches, systems and processes in education (secondary or higher), including tech-enabled learning
  • Understanding of innovative pedagogies more specifically pedagogy of adult learning that enhances learning outcomes among students including pedagogical planning
  • Good hand in formative and summative assessment tools and techniques including assessment integrated lesson plan modules
  • System 2 thinker (as Kahneman describes)
  • Ability to think in the lines of structure, system and scale
Read more
OrderTrainings
at OrderTrainings
1 recruiter
Sujeet Mishra
Posted by Sujeet Mishra
Bengaluru (Bangalore)
2 - 6 yrs
₹4L - ₹10L / yr
Learning & Development
Training and Development
IT consulting
Training management
Talent management

Ordertrainings.com is looking for a passionate professional to join our core team. Someone who loves Talent Development field and is keen to get their hands dirty in solving age-old problems in the sector and redefine the way organizations approach Learning and Development.

 

We are constantly evolving the Platform in terms of Data, Process, Workflows to move all our customers to the fully self-service Platform.

 

You will be part of our Training Management team and help solve customer issues on the Platform. This involves but is not limited to meeting customers, understanding their requirements, challenges they are facing on the Platform and with the recommended solution, working with internal stakeholders to propose the right solution etc. 

 

While your key responsibility will be managing training operations end-to-end (from booking to delivery) being a start-up it is tough to draw a boundary. We need someone who can empathize with the start-up work culture and nature.

 

Roles and Responsibilities:

 

> Meeting Customers for feedback, presenting the product, understanding their need etc.

> Resolving Trainer and Customer Issues

> Finding Right trainers/training partners

> Looking after Training Operations - before and after booking

> Defining and Executing Account Specific Marketing Initiatives

> Provide Feedback to the Product Team on Customer issues, behavior and Platform Usages

 

Skills and Qualifications:

 > Passion for Start-up 

 > Ability and Will to Lead, take initiatives, solve people issues 

 > MBA or equivalent Degree (but not necessarily)

 > At least 2 years of industry experience, Ideally 4-6 years 

 > At least 1 year of domain experience - working in the Learning and Development Sector [HR, Training Management, Talent Development or Learning and Organizational Development background] 

 > Strong Communication Skills

 > B2B Customer Handling experience is a must

 > Working Knowledge (beyond basics) of MS Word and Excel

Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos