Cutshort logo
For Employers
Growing Stars Consulting Private Limited's logo

Process Trainer

MOHAMMAD FAIZ's profile picture
Posted by MOHAMMAD FAIZ
4 - 8 yrs
₹3L - ₹7L / yr
Delhi, Gurugram, Noida, Ghaziabad, Faridabad
Skills
Training and Development
Sales training
Business Process Outsourcing (BPO)
Training Modules

Now Hiring: Process Trainer – Domestic BPO Operations | Location: Gurugram (Onsite)


Designation: Process Trainer

Department: Training & Development – Domestic BPO

Location: Gurugram (Onsite)


Relevant Experience Required

  • Minimum 4 years of on-paper experience as a Process Trainer in the Domestic BPO sector
  • Total experience: 4+ years in Training & Development roles preferred


Key Responsibilities

  • Deliver end-to-end new hire training aligned with client processes and organizational standards
  • Conduct refresher training for existing team members to ensure continuous performance improvement
  • Develop and manage training modules, PPTs, and learning materials prior to training sessions
  • Handle mock calls, live call barging, and post-training handover assessments to the Process Head
  • Conduct feedback sessions, assess training effectiveness, and take corrective actions as needed
  • Create engaging and instructional content using a variety of training formats and techniques
  • Provide training on objection handling, rebuttal strategies, and customer interaction excellence
  • Act as a single point of contact for managing process updates and disseminating information across teams
  • Maintain and update training manuals, SOPs, process documents, and course content regularly
  • Prepare detailed training performance reports and present them to HOD and Senior Management on a weekly/monthly basis
  • Drive result-oriented improvement programs for existing staff to enhance efficiency and quality


Qualifications & Skills

  • Graduate degree in any discipline
  • Proven experience in training and development within Domestic BPO environments
  • Excellent verbal and written communication skills in English and Hindi
  • Strong presentation, content development, and feedback skills
  • Ability to analyze training outcomes, modify methodologies, and ensure measurable improvements
  • Proficiency in MS PowerPoint, Excel, and digital learning tools
Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About Growing Stars Consulting Private Limited

Founded :
2023
Type :
Products & Services
Size :
20-100
Stage :
Bootstrapped

About

N/A

Company social profiles

N/A

Similar jobs (10)

jk
at jk
mithul m
Posted by mithul m
Coimbatore, Chennai, Tirupur, Tiruchirappalli, kerala, Erode
0 - 5 yrs
₹3L - ₹7L / yr
Training and Development
Communication Skills
Presentation Skills

Name of the College: KGiSL Institute of Technology


College Profile: The main objective of KGiSL Institute of Technology is to


provide industry embedded education and to mold the students for leadership in


industry, government, and educational institutions; to advance the knowledge


base of the engineering professions; and to influence the future directions of


engineering education and practice. The ability to connect to the future


challenges and deliver industry-ready human resources is a credibility that


KGISL Educational Institutions have progressively excelled at. Industry -


readiness of its students is what will eventually elevate an institution to star


status and its competitiveness in the job market. Choice of such an institution


will depend on its proximity to industry, the relevance of its learning


programme to real-time industry and the active connect that a student will have


with industry professionals.


Job Title: Associate Professor


Departments:


● CSE


Qualification:


● ME/M.Tech & Ph.D


Experience:


● Experience - 10-15 Years


Candidate Profile:


● Candidate should complete their PG & Ph.D in the relevant discipline


● Candidate should have Good Communication Skills


● Commitment towards work


Job Types: Full-time, Permanent


Benefits:



Health insurance

Life insurance

Provident Fund


Ability to commute/relocate:



Coimbatore, Tamil Nadu (641035): Reliably commute or planning to relocate before starting work (Preferred)


Application Question(s):



Can you join immediately


Experience:


Assistant professor or associate professor: 10 years (Preferred)


Location:

Coimbatore, Tamil Nadu (641035) (Preferred)

Work Location: In person

Read more
Top 3 Fintech Startup
Top 3 Fintech Startup
Agency job
via Jobdost by Sathish Kumar
Bengaluru (Bangalore)
2 - 5 yrs
₹5L - ₹9L / yr
Training and Development
Learning Management System (LMS)
Animation
Training needs analysis

The purpose of Job is to execute & deliver programs as per the Training framework for the organization.


Technical Skills

⮚    Sound knowledge of Industry L & D Practices , Moderate knowledge of BFSI Sector & Products, Animation & Simulation expertise.


Training Delivery & Program Execution

⮚Stand & deliver training programs like Induction, Soft Skills, Behavioural, Sales Training, Functional, Regulatory, etc. through Virtual or Classroom modes

⮚    End to end Execution of programs delivered by Internal/ External stakeholders on Functional &Regulatory aspects

Operations & Communications Management

⮚    Execute and Support Training Partners with the training initiatives and ensure smooth deployment

⮚    Innovating mediums of communication to increase mindshare of the stakeholders within the organization

⮚    Creating Learning Journeys and Frameworks for internal departments with assistance from Department Heads and Learning Partners

MIS & Analytics

⮚    Having a strong hold on Reporting of Data related to Training, for e.g. Reports, Content, Assessment, Feedback Scores, etc.

⮚    Periodic Reporting of Training reports to stakeholders (Internal & External)

Content Creation

⮚    Developing content based on identified competencies for all Management levels on Soft Skills, Behavioral, Leadership skills, etc.

⮚    Conduct Pre-& Post Analysis as required to match Executive expectations and design Content in retrospect to expectations.



Qualification :

  • Work experience- Minimum 0-4 years, 0-2 years in L & D or HR

  • Preferred from BFSI or MFI

  • Aged below 28 years

  • Certification in Learning & Development will be an added advantage

Read more
B2B Saas Product platform focusing on AI-driven pipeline
B2B Saas Product platform focusing on AI-driven pipeline
Agency job
via Mantra Aura by Shiwanka Bajpai
Remote only
5 - 8 yrs
₹20L - ₹25L / yr
Training and Development
End-user training
SaaS
Learning Management System (LMS)
gmt
+1 more

We are looking for a Sr Software Trainer and Revenue Enablement Expert with a strong background in teaching or training who can effectively deliver engaging learning experiences for our software products. The ideal candidate will be responsible for training our internal teams (current and new). They will be responsible for simplifying complex technical concepts and enabling users to confidently adopt and use our platform.


WHAT YOU WILL DO:

● Deliver live training sessions (virtual/classroom) on software products to internal teams Sales, Marketing, and engineering teams

● Design and develop training materials, including presentations, user guides, videos and and e-learning modules

● Translate technical concepts into simple, user-friendly explanations

● Assess training needs and customize sessions based on audience requirements

● Provide post-training support and address user queries

● Design and develop testing and certifi cation modules to ensure everyone gets certifi ed

● Track training eff ectiveness and continuously improve content and delivery

● Collaborate with Product, Customer Success, and Support teams for updates and improvements

● Stay updated with new product releases and enhancements


REQUIRED SKILLS & QUALIFICATIONS:

● Bachelor’s degree (Education, IT, or related fi eld preferred)

● 5+ years of experience in training, teaching, or software enablement

● Prior experience in teaching / academic training / corporate training is highly preferred

● Experience with SaaS products or software tools is a strong advantage

● Familiarity with LMS tools and virtual training platforms

● Experience in GTM (sales and marketing space) is a HUGE PLUS!


Key Skills & Competencies

● Excellent verbal and written communication skills

● Strong presentation and facilitation skills

● Ability to engage diverse audiences (technical & non-technical)

● High level of maturity, ownership, and professionalism

● Strong organizational and time management skills

● Ability to work independently in a remote/global environment

● Patience and passion for teaching and mentoring


Success Metrics

● Training effectiveness (feedback scores)

● Product adoption and user proficiency

● Reduction in support queries post-training

● Engagement levels during sessions


WHAT WE OFFER:

A fast-growing, diverse, global work environment with opportunities for ownership and impact. Benefits include paid holidays and leaves, performance bonuses, medical coverage, and company-paid training programs.


Thanks & Regards

Shiwanka Bajpai

Snr HR Consultant



Read more
Tudip Technologies
Pune
5 - 9 yrs
₹6L - ₹12L / yr
Strategic planning
Training needs analysis
Training and Development
Succession planning
KPI
+1 more

About Company:

Tudip Technologies Pvt. Ltd is a CMMI Level 5 extreme technology company. Careers at Tudip Technologies are not just jobs, but a promise of a bright and dynamic future. Tudip provides ample opportunities to grow within the company technically as well as a technocrat by promoting entrepreneurship. Tudip Technologies’ careers will enable you to help clients enhance and improve while you build your career. We are a place which defines Integrity, Innovation, and Serenity. Tudip provides you a better platform that transforms an individual into an experienced and immensely skilled professional through an ethical and vibrant business environment. We are here for effective client servicing, taking care of our employees’ needs, and creating a success story to remember.

Position Summary:

We are looking for an experienced Learning and Development Manager who will be responsible for designing, implementing, and managing learning strategies that align with organizational goals. The role focuses on enhancing employee performance, leadership development, and creating a strong learning culture across the organization.


Key Responsibilities

As a part of the leadership and HR team, you will be expected to independently manage end-to-end learning and development initiatives, which include:

  • Develop and manage comprehensive Learning & Development strategies aligned with business objectives.
  • Conduct training needs analysis across departments to identify skill gaps and development opportunities.
  • Design, implement, and manage training programs including onboarding, technical, behavioral, and leadership development programs.
  • Lead leadership development and succession planning initiatives.
  • Manage internal and external training resources, vendors, and facilitators.
  • Measure training effectiveness using KPIs, feedback, assessments, and ROI analysis.
  • Collaborate with senior management to align learning initiatives with organizational growth plans.
  • Drive employee engagement through continuous learning initiatives and career development programs.
  • Maintain training calendars, learning documentation, and MIS reports for management review.
  • Ensure consistency in learning standards, content quality, and delivery across the organization.
  • Promote a culture of continuous learning and professional development.

Required Skills & Qualifications

  • Master’s Degree in Human Resource Management or a related field.
  • Minimum 5+ years of experience as a Learning & Development Manager.
  • Strong experience in designing and implementing L&D frameworks and learning strategies.
  • Excellent written and verbal communication skills.
  • Proven ability to engage with stakeholders at all levels of the organization.
  • Strong analytical, organizational, and problem-solving skills.
  • Experience with learning management systems (LMS) and modern learning methodologies.
  • Ability to work independently and manage multiple initiatives simultaneously.
  • High level of professionalism, leadership ability, and strategic thinking.


Read more
Nadcab Labs
at Nadcab Labs
1 candid answer
simran kaur
Posted by simran kaur
Prayagraj
2 - 3 yrs
₹2.4L - ₹4.8L / yr
Communication Skills
Soft skills
English speaking
business communication
Training and Development

Company Description


Nadcab Labs is a dynamic and innovative team of blockchain enthusiasts based in Prayagraj. Our primary focus is on developing cutting-edge applications for the decentralized world, including smart contracts, decentralized applications (Dapp's), and various DeFi (Decentralized Finance) products. We are dedicated to building robust and secure blockchain solutions.


Role & Responsibilities


  • Be expert in the English language (grammar, vocabulary, and training methodology) and Business Communication.
  • Have an error-free verbal fluency in speaking and writing English.
  • Conduct daily training sessions with employees
  • Include soft-skills and behavioral training (according to in-house observation of employees).
  • Identify individual areas of improvement and help employees with them via periodical 1-on-1 meetings.
  • Coordinate with management to better customize training modules and sessions.
  • ·Create engaging training material.
  • ·Promote a global communication culture with language and soft skills.


Qualifications


  • 2Years of experience with English language and soft-skills training.
  • Knowledge of the global standards of English and Business Communication.
  • Research skills required to carry out diagnostic check-ups for communication hurdles within the firm.
  • Periodical tests ready for the various stages of training.


Read more
KGISL MICROCOLLEGE
Thrissur, Bengaluru (Bangalore)
1 - 7 yrs
₹1L - ₹1.5L / yr
Training and Development
Education & Research Management
Teaching
Fullstack Developer
FREELANCER

Job Title: Freelance Full Stack Developer Trainer

Location: Thrissur, Kerala (On-site)

Duration: 5 Days

Working Hours: 6 Hours per Day

Engagement Type: Freelance / Short-term Contract

About the Role:

We are looking for an experienced and passionate Full Stack Developer Trainer to conduct an intensive, hands-on training program for students/professionals in Thrissur. The trainer will deliver engaging sessions covering both front-end and back-end technologies, ensuring participants gain practical and industry-relevant skills.

Key Responsibilities:

  • Conduct 5 days of classroom-based, hands-on training (6 hours/day).
  • Deliver sessions on Full Stack Web Development (MERN / MEAN / Java / Python stack – depending on expertise).
  • Explain fundamental and advanced concepts with real-world examples and projects.
  • Provide mentorship and guidance during coding exercises and assignments.
  • Prepare short assessments and review participants’ progress.
  • Ensure high levels of engagement and interactivity throughout the sessions.

Topics to Cover (can be customized):

Front-End:

  • HTML5, CSS3, Bootstrap / Tailwind
  • JavaScript (ES6+), TypeScript (optional)
  • React.js / Angular fundamentals

Back-End:

  • Node.js with Express.js / Django / Spring Boot
  • REST API development and integration

Database:

  • MongoDB / MySQL / PostgreSQL

Version Control & Deployment:

  • Git & GitHub
  • Basic CI/CD and deployment concepts (optional)

Required Skills & Experience:

  • Minimum 3+ years of experience in Full Stack Development.
  • Proven experience in corporate or academic training.
  • Strong practical knowledge of front-end and back-end technologies.
  • Excellent communication and presentation skills.
  • Ability to explain complex concepts clearly and effectively.

Compensation:

  • Competitive daily rate (based on experience and expertise).
  • Travel and accommodation (if applicable) can be discussed.
Read more
REI Systems India Pvt Ltd
Baner, Pune
3 - 15 yrs
₹2L - ₹8L / yr
End-user training
Technical Training
Training needs analysis
Training and Development
ILT
+1 more

Designation: Product Trainer

Experience: 2+ years as Trainer with any Product Based Company

Location: Baner, Pune (Currently working in Hybrid)

Candidates who can join in 30 days will be preferred.


Job Description

• Develop dynamic, customized, experiential e-learning courses and multimedia using a variety of technology tools.

• Work closely with (SMEs) throughout the project phases to ensure content accuracy and alignment with learning objectives.

• Effectively break down information into smaller, organized pieces for users, and learners to understand on their own in asynchronous learning.

• Design, maintain and distribute application training communication pieces to end-users.

• Remove or archive outdated content from a central repository.

• Deliver Train-the-Trainer (TTT) sessions.

• Recommend proven learning strategies to address business challenges.

• Responsible for developing and creating learning material in Articulate, DAP, and video software tools.

• With direction, convert ILT to online Articulate and video courses.

• Create new online courses using Articulate and other software.

• Develop outlines, write video scripts, and create graphics for application training.

• Knowledgeable in learning design principles and creating engaging content to illustrate basic to complex concepts and processes for adult learners.

• Highly organized self-starter, with the ability to multi-task and work under tight deadlines with flexibility.

• Excellent written and verbal communication along with strong attention to detail and follow-through skills.

• Assist the eLearning Manager with special projects, as needed.

Requirements:

• 3 years of experience working in instructional design, learning and development, or an eLearning role and good experience in designing eLearning content for the Healthcare, Medtech or FinTech industry preferred.

• Working knowledge of Learning Management Systems and eLearning tools such as Articulate Rise and Vyond.

• Working knowledge of digital adoption platforms and graphic design and related tools.

Read more
ekb pvt ltd
ekb pvt ltd
Agency job
via Dev Group of institutions by vishal singh
Surat
1 - 3 yrs
₹1L - ₹3L / yr
Sales training
Training and Development
Sales presentations
Interpersonal Skills
Communication Skills

JD For Process Trainer –surat

 

 

Immediate Joiner With Telecom Process Training Experience

Should Have Good English Communication Skills

Should Have Minimum 2-5 Yrs. Experience In Telecommunication

Open For Travelling

Ok With 12 Months Contract

6 Days In A Week

Must Be Proficient In Local Language

Education And/Or Experience Equivalent To A Minimum Of A Bachelor's Degree From An Accredited University.

Retail Experience With A Proven Track Record.

Minimum Of Four Years’ Experience In Retail Training That Includes Creating A Training Program And Delivering To A Retail Team.

Ability To Identify A Training And/ Or Development Gap And Ability To Develop Training Sessions From The Ground Up To Fill The Gap.

Strong Interpersonal Skills Including Listening, Negotiating, Oral And Written Communication Skills Along With The Ability To Interact With Diverse Personalities.

Ability To Motivate, Teach And Inspire Retail Staff.

Excellent Presentation And Platform Skills And An Up To Date Knowledge Or Contemporary Training Techniques

Read more
Illumine Knowledge Resources Pvt. Ltd.
Nitisha Singh
Posted by Nitisha Singh
Remote, Mumbai
10 - 30 yrs
₹8L - ₹30L / yr
Agile coaching
Executive coaching
Training and Development
Coaching
About the job
Would you like to take up a career that can empower individuals, collectives and organizations? Do you want to help individuals unlock their potential and help them grow and evolve faster in a changing world?
 
As an Illumine Coach Partner, you can be a part of our coach network, and deliver transformational programs for audiences across corporates, educational institutions and social organizations.
 
 
Background:
 
Illumine over the last two decades has been a pioneer in designing and co-creating large-scale transformational interventions across diverse industries like Banking, Information Technology, Oil and Gas, Construction, Steel, Insurance, Mutual Funds etc. and some of the largest educational institutions in India.
 
The goal of these interventions has been to awaken and unleash the collective potential of a large group of people by bringing about precise shifts in thinking, mindsets, modes of thoughts, developing new cognitive skills and new work practices. Through our work we have impacted over four million people by bringing about deep transformation in their lives.
 
For the last few years, we have been working towards converting our research into intervention packages that can be run by coaches with minimal training. To this end, we invite coaches committed to delivering these programs on a large scale. 
 
 
What are the Roles available for you?
 
1. Coaching:
 
- As a coach, you will be facilitating interactive workshops and you will also be building an internal pool of coaches in large companies/institutions.
 
- You will receive training and certification from Illumine’s master trainers to prepare you for running these sessions on your own.
 
(OR)
 
2. Coaching + Business development:
 
- In addition to coaching, you can also assist us in outreach and business development activities to scale the transformational interventions described above.
 
 
Note: There is no fee charged towards Illumine certification of a coach. Once certified, Illumine will pay you for conducting programs on its behalf. The only requirement is that you commit a certain number of hours per month towards conducting these programs.
 
 
Which are the Audiences you can impact
 
Currently Illumine's initiatives address three audiences:
 
(1) Operating executives/ managers in organizations
 
(2) Youth in universities and early career seekers
 
(3) VRS/ Retiring employees
 
We believe in the philosophy of “horses for courses” that different people have a natural affinity towards different audiences. Depending on your background and aspiration, we will match you to the audience you can best impact.
 
 
What are the Domains you can work on:
 
- Innovation
 
- Business change
 
- Practice building
 
- Embedding contribution thinking
 
Depending on your background and your interest to a domain, we will do an appropriate fit to the domain you can cater to.
 
 
What is the Criteria for you to apply:
 
(1) Integrity and philosophy: To us, philosophy is very important. Illumine has a strong value system around helping clients build customer trust, delivering human-centric solutions, achieving win-win outcomes for all stakeholders – inside and outside, and empowering (not controlling) individuals. We expect people who come in, to respect this, keep the user’s interest at the center, and value the ideals described above.
 
(2) Communication and Engagement skills: You should have strong communication and engagement skills. (please send a demo clip of one of your coaching/ training/ public speaking engagements to demonstrate this, when applying to this job post)
 
(3) Past experience: Experience is not a constraint. People who might not have any coaching experience but who are driven by a desire to empower and strengthen individuals and collectives are welcome.
 
 
 
Explore more:
 
- Explore our website - http://illumine.in/
 
- Deep dive into our ideas on YouTube Channel - https://www.youtube.com/channel/UCV-gUBhwW6qOQ-IBXC2Nhpg
 
- Read digital books in our bookshelf – https://bookshelf.illumine.in/
Read more
Leap beyond
at Leap beyond
1 video
3 recruiters
Ayesha Goyal
Posted by Ayesha Goyal
Mumbai
1 - 7 yrs
₹3L - ₹7L / yr
Knowledge management
Training and Development
Mentorship
  • S/he will be responsible for the training and development of students, equipping them with the right skills sets and knowledge, and helping them stay motivated and secure jobs.
  • S/he will be actively involved in strategizing and brainstorming about creative learning approaches and modules for e-learning courses.
  • S/he will also play a crucial role in setting up processes for effective student management and their learning journey management.
  • S/he will assist the team with researching, curating and designing - learning content and market intelligence/trend reports
  • S/he will be actively involved in helping the team to deliver learning strategies and sessions depending on student requirements/needs.
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos