
Now Hiring: Process Trainer – Domestic BPO Operations | Location: Gurugram (Onsite)
Designation: Process Trainer
Department: Training & Development – Domestic BPO
Location: Gurugram (Onsite)
Relevant Experience Required
- Minimum 4 years of on-paper experience as a Process Trainer in the Domestic BPO sector
- Total experience: 4+ years in Training & Development roles preferred
Key Responsibilities
- Deliver end-to-end new hire training aligned with client processes and organizational standards
- Conduct refresher training for existing team members to ensure continuous performance improvement
- Develop and manage training modules, PPTs, and learning materials prior to training sessions
- Handle mock calls, live call barging, and post-training handover assessments to the Process Head
- Conduct feedback sessions, assess training effectiveness, and take corrective actions as needed
- Create engaging and instructional content using a variety of training formats and techniques
- Provide training on objection handling, rebuttal strategies, and customer interaction excellence
- Act as a single point of contact for managing process updates and disseminating information across teams
- Maintain and update training manuals, SOPs, process documents, and course content regularly
- Prepare detailed training performance reports and present them to HOD and Senior Management on a weekly/monthly basis
- Drive result-oriented improvement programs for existing staff to enhance efficiency and quality
Qualifications & Skills
- Graduate degree in any discipline
- Proven experience in training and development within Domestic BPO environments
- Excellent verbal and written communication skills in English and Hindi
- Strong presentation, content development, and feedback skills
- Ability to analyze training outcomes, modify methodologies, and ensure measurable improvements
- Proficiency in MS PowerPoint, Excel, and digital learning tools

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Name of the College: KGiSL Institute of Technology
College Profile: The main objective of KGiSL Institute of Technology is to
provide industry embedded education and to mold the students for leadership in
industry, government, and educational institutions; to advance the knowledge
base of the engineering professions; and to influence the future directions of
engineering education and practice. The ability to connect to the future
challenges and deliver industry-ready human resources is a credibility that
KGISL Educational Institutions have progressively excelled at. Industry -
readiness of its students is what will eventually elevate an institution to star
status and its competitiveness in the job market. Choice of such an institution
will depend on its proximity to industry, the relevance of its learning
programme to real-time industry and the active connect that a student will have
with industry professionals.
Job Title: Associate Professor
Departments:
● CSE
Qualification:
● ME/M.Tech & Ph.D
Experience:
● Experience - 10-15 Years
Candidate Profile:
● Candidate should complete their PG & Ph.D in the relevant discipline
● Candidate should have Good Communication Skills
● Commitment towards work
Job Types: Full-time, Permanent
Benefits:
Health insurance
Life insurance
Provident Fund
Ability to commute/relocate:
Coimbatore, Tamil Nadu (641035): Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):
Can you join immediately
Experience:
Assistant professor or associate professor: 10 years (Preferred)
Location:
Coimbatore, Tamil Nadu (641035) (Preferred)
Work Location: In person
The purpose of Job is to execute & deliver programs as per the Training framework for the organization.
Technical Skills
⮚ Sound knowledge of Industry L & D Practices , Moderate knowledge of BFSI Sector & Products, Animation & Simulation expertise.
Training Delivery & Program Execution
⮚Stand & deliver training programs like Induction, Soft Skills, Behavioural, Sales Training, Functional, Regulatory, etc. through Virtual or Classroom modes
⮚ End to end Execution of programs delivered by Internal/ External stakeholders on Functional &Regulatory aspects
Operations & Communications Management
⮚ Execute and Support Training Partners with the training initiatives and ensure smooth deployment
⮚ Innovating mediums of communication to increase mindshare of the stakeholders within the organization
⮚ Creating Learning Journeys and Frameworks for internal departments with assistance from Department Heads and Learning Partners
MIS & Analytics
⮚ Having a strong hold on Reporting of Data related to Training, for e.g. Reports, Content, Assessment, Feedback Scores, etc.
⮚ Periodic Reporting of Training reports to stakeholders (Internal & External)
Content Creation
⮚ Developing content based on identified competencies for all Management levels on Soft Skills, Behavioral, Leadership skills, etc.
⮚ Conduct Pre-& Post Analysis as required to match Executive expectations and design Content in retrospect to expectations.
Qualification :
-
Work experience- Minimum 0-4 years, 0-2 years in L & D or HR
-
Preferred from BFSI or MFI
-
Aged below 28 years
-
Certification in Learning & Development will be an added advantage

We are looking for a Sr Software Trainer and Revenue Enablement Expert with a strong background in teaching or training who can effectively deliver engaging learning experiences for our software products. The ideal candidate will be responsible for training our internal teams (current and new). They will be responsible for simplifying complex technical concepts and enabling users to confidently adopt and use our platform.
WHAT YOU WILL DO:
● Deliver live training sessions (virtual/classroom) on software products to internal teams Sales, Marketing, and engineering teams
● Design and develop training materials, including presentations, user guides, videos and and e-learning modules
● Translate technical concepts into simple, user-friendly explanations
● Assess training needs and customize sessions based on audience requirements
● Provide post-training support and address user queries
● Design and develop testing and certifi cation modules to ensure everyone gets certifi ed
● Track training eff ectiveness and continuously improve content and delivery
● Collaborate with Product, Customer Success, and Support teams for updates and improvements
● Stay updated with new product releases and enhancements
REQUIRED SKILLS & QUALIFICATIONS:
● Bachelor’s degree (Education, IT, or related fi eld preferred)
● 5+ years of experience in training, teaching, or software enablement
● Prior experience in teaching / academic training / corporate training is highly preferred
● Experience with SaaS products or software tools is a strong advantage
● Familiarity with LMS tools and virtual training platforms
● Experience in GTM (sales and marketing space) is a HUGE PLUS!
Key Skills & Competencies
● Excellent verbal and written communication skills
● Strong presentation and facilitation skills
● Ability to engage diverse audiences (technical & non-technical)
● High level of maturity, ownership, and professionalism
● Strong organizational and time management skills
● Ability to work independently in a remote/global environment
● Patience and passion for teaching and mentoring
Success Metrics
● Training effectiveness (feedback scores)
● Product adoption and user proficiency
● Reduction in support queries post-training
● Engagement levels during sessions
WHAT WE OFFER:
A fast-growing, diverse, global work environment with opportunities for ownership and impact. Benefits include paid holidays and leaves, performance bonuses, medical coverage, and company-paid training programs.
Thanks & Regards
Shiwanka Bajpai
Snr HR Consultant
About Company:
Tudip Technologies Pvt. Ltd is a CMMI Level 5 extreme technology company. Careers at Tudip Technologies are not just jobs, but a promise of a bright and dynamic future. Tudip provides ample opportunities to grow within the company technically as well as a technocrat by promoting entrepreneurship. Tudip Technologies’ careers will enable you to help clients enhance and improve while you build your career. We are a place which defines Integrity, Innovation, and Serenity. Tudip provides you a better platform that transforms an individual into an experienced and immensely skilled professional through an ethical and vibrant business environment. We are here for effective client servicing, taking care of our employees’ needs, and creating a success story to remember.
Position Summary:
We are looking for an experienced Learning and Development Manager who will be responsible for designing, implementing, and managing learning strategies that align with organizational goals. The role focuses on enhancing employee performance, leadership development, and creating a strong learning culture across the organization.
Key Responsibilities
As a part of the leadership and HR team, you will be expected to independently manage end-to-end learning and development initiatives, which include:
- Develop and manage comprehensive Learning & Development strategies aligned with business objectives.
- Conduct training needs analysis across departments to identify skill gaps and development opportunities.
- Design, implement, and manage training programs including onboarding, technical, behavioral, and leadership development programs.
- Lead leadership development and succession planning initiatives.
- Manage internal and external training resources, vendors, and facilitators.
- Measure training effectiveness using KPIs, feedback, assessments, and ROI analysis.
- Collaborate with senior management to align learning initiatives with organizational growth plans.
- Drive employee engagement through continuous learning initiatives and career development programs.
- Maintain training calendars, learning documentation, and MIS reports for management review.
- Ensure consistency in learning standards, content quality, and delivery across the organization.
- Promote a culture of continuous learning and professional development.
Required Skills & Qualifications
- Master’s Degree in Human Resource Management or a related field.
- Minimum 5+ years of experience as a Learning & Development Manager.
- Strong experience in designing and implementing L&D frameworks and learning strategies.
- Excellent written and verbal communication skills.
- Proven ability to engage with stakeholders at all levels of the organization.
- Strong analytical, organizational, and problem-solving skills.
- Experience with learning management systems (LMS) and modern learning methodologies.
- Ability to work independently and manage multiple initiatives simultaneously.
- High level of professionalism, leadership ability, and strategic thinking.
Company Description
Nadcab Labs is a dynamic and innovative team of blockchain enthusiasts based in Prayagraj. Our primary focus is on developing cutting-edge applications for the decentralized world, including smart contracts, decentralized applications (Dapp's), and various DeFi (Decentralized Finance) products. We are dedicated to building robust and secure blockchain solutions.
Role & Responsibilities
- Be expert in the English language (grammar, vocabulary, and training methodology) and Business Communication.
- Have an error-free verbal fluency in speaking and writing English.
- Conduct daily training sessions with employees
- Include soft-skills and behavioral training (according to in-house observation of employees).
- Identify individual areas of improvement and help employees with them via periodical 1-on-1 meetings.
- Coordinate with management to better customize training modules and sessions.
- ·Create engaging training material.
- ·Promote a global communication culture with language and soft skills.
Qualifications
- 2Years of experience with English language and soft-skills training.
- Knowledge of the global standards of English and Business Communication.
- Research skills required to carry out diagnostic check-ups for communication hurdles within the firm.
- Periodical tests ready for the various stages of training.
Job Title: Freelance Full Stack Developer Trainer
Location: Thrissur, Kerala (On-site)
Duration: 5 Days
Working Hours: 6 Hours per Day
Engagement Type: Freelance / Short-term Contract
About the Role:
We are looking for an experienced and passionate Full Stack Developer Trainer to conduct an intensive, hands-on training program for students/professionals in Thrissur. The trainer will deliver engaging sessions covering both front-end and back-end technologies, ensuring participants gain practical and industry-relevant skills.
Key Responsibilities:
- Conduct 5 days of classroom-based, hands-on training (6 hours/day).
- Deliver sessions on Full Stack Web Development (MERN / MEAN / Java / Python stack – depending on expertise).
- Explain fundamental and advanced concepts with real-world examples and projects.
- Provide mentorship and guidance during coding exercises and assignments.
- Prepare short assessments and review participants’ progress.
- Ensure high levels of engagement and interactivity throughout the sessions.
Topics to Cover (can be customized):
Front-End:
- HTML5, CSS3, Bootstrap / Tailwind
- JavaScript (ES6+), TypeScript (optional)
- React.js / Angular fundamentals
Back-End:
- Node.js with Express.js / Django / Spring Boot
- REST API development and integration
Database:
- MongoDB / MySQL / PostgreSQL
Version Control & Deployment:
- Git & GitHub
- Basic CI/CD and deployment concepts (optional)
Required Skills & Experience:
- Minimum 3+ years of experience in Full Stack Development.
- Proven experience in corporate or academic training.
- Strong practical knowledge of front-end and back-end technologies.
- Excellent communication and presentation skills.
- Ability to explain complex concepts clearly and effectively.
Compensation:
- Competitive daily rate (based on experience and expertise).
- Travel and accommodation (if applicable) can be discussed.
Designation: Product Trainer
Experience: 2+ years as Trainer with any Product Based Company
Location: Baner, Pune (Currently working in Hybrid)
Candidates who can join in 30 days will be preferred.
Job Description
• Develop dynamic, customized, experiential e-learning courses and multimedia using a variety of technology tools.
• Work closely with (SMEs) throughout the project phases to ensure content accuracy and alignment with learning objectives.
• Effectively break down information into smaller, organized pieces for users, and learners to understand on their own in asynchronous learning.
• Design, maintain and distribute application training communication pieces to end-users.
• Remove or archive outdated content from a central repository.
• Deliver Train-the-Trainer (TTT) sessions.
• Recommend proven learning strategies to address business challenges.
• Responsible for developing and creating learning material in Articulate, DAP, and video software tools.
• With direction, convert ILT to online Articulate and video courses.
• Create new online courses using Articulate and other software.
• Develop outlines, write video scripts, and create graphics for application training.
• Knowledgeable in learning design principles and creating engaging content to illustrate basic to complex concepts and processes for adult learners.
• Highly organized self-starter, with the ability to multi-task and work under tight deadlines with flexibility.
• Excellent written and verbal communication along with strong attention to detail and follow-through skills.
• Assist the eLearning Manager with special projects, as needed.
Requirements:
• 3 years of experience working in instructional design, learning and development, or an eLearning role and good experience in designing eLearning content for the Healthcare, Medtech or FinTech industry preferred.
• Working knowledge of Learning Management Systems and eLearning tools such as Articulate Rise and Vyond.
• Working knowledge of digital adoption platforms and graphic design and related tools.
JD For Process Trainer –surat
Immediate Joiner With Telecom Process Training Experience
Should Have Good English Communication Skills
Should Have Minimum 2-5 Yrs. Experience In Telecommunication
Open For Travelling
Ok With 12 Months Contract
6 Days In A Week
Must Be Proficient In Local Language
Education And/Or Experience Equivalent To A Minimum Of A Bachelor's Degree From An Accredited University.
Retail Experience With A Proven Track Record.
Minimum Of Four Years’ Experience In Retail Training That Includes Creating A Training Program And Delivering To A Retail Team.
Ability To Identify A Training And/ Or Development Gap And Ability To Develop Training Sessions From The Ground Up To Fill The Gap.
Strong Interpersonal Skills Including Listening, Negotiating, Oral And Written Communication Skills Along With The Ability To Interact With Diverse Personalities.
Ability To Motivate, Teach And Inspire Retail Staff.
Excellent Presentation And Platform Skills And An Up To Date Knowledge Or Contemporary Training Techniques
- S/he will be responsible for the training and development of students, equipping them with the right skills sets and knowledge, and helping them stay motivated and secure jobs.
- S/he will be actively involved in strategizing and brainstorming about creative learning approaches and modules for e-learning courses.
- S/he will also play a crucial role in setting up processes for effective student management and their learning journey management.
- S/he will assist the team with researching, curating and designing - learning content and market intelligence/trend reports
- S/he will be actively involved in helping the team to deliver learning strategies and sessions depending on student requirements/needs.







