
Now Hiring: Process Trainer – Domestic BPO Operations | Location: Gurugram (Onsite)
Designation: Process Trainer
Department: Training & Development – Domestic BPO
Location: Gurugram (Onsite)
Relevant Experience Required
- Minimum 4 years of on-paper experience as a Process Trainer in the Domestic BPO sector
- Total experience: 4+ years in Training & Development roles preferred
Key Responsibilities
- Deliver end-to-end new hire training aligned with client processes and organizational standards
- Conduct refresher training for existing team members to ensure continuous performance improvement
- Develop and manage training modules, PPTs, and learning materials prior to training sessions
- Handle mock calls, live call barging, and post-training handover assessments to the Process Head
- Conduct feedback sessions, assess training effectiveness, and take corrective actions as needed
- Create engaging and instructional content using a variety of training formats and techniques
- Provide training on objection handling, rebuttal strategies, and customer interaction excellence
- Act as a single point of contact for managing process updates and disseminating information across teams
- Maintain and update training manuals, SOPs, process documents, and course content regularly
- Prepare detailed training performance reports and present them to HOD and Senior Management on a weekly/monthly basis
- Drive result-oriented improvement programs for existing staff to enhance efficiency and quality
Qualifications & Skills
- Graduate degree in any discipline
- Proven experience in training and development within Domestic BPO environments
- Excellent verbal and written communication skills in English and Hindi
- Strong presentation, content development, and feedback skills
- Ability to analyze training outcomes, modify methodologies, and ensure measurable improvements
- Proficiency in MS PowerPoint, Excel, and digital learning tools

About Growing Stars Consulting Private Limited
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Name of the College: KGiSL Institute of Technology
College Profile: The main objective of KGiSL Institute of Technology is to
provide industry embedded education and to mold the students for leadership in
industry, government, and educational institutions; to advance the knowledge
base of the engineering professions; and to influence the future directions of
engineering education and practice. The ability to connect to the future
challenges and deliver industry-ready human resources is a credibility that
KGISL Educational Institutions have progressively excelled at. Industry -
readiness of its students is what will eventually elevate an institution to star
status and its competitiveness in the job market. Choice of such an institution
will depend on its proximity to industry, the relevance of its learning
programme to real-time industry and the active connect that a student will have
with industry professionals.
Job Title: Associate Professor
Departments:
● CSE
Qualification:
● ME/M.Tech & Ph.D
Experience:
● Experience - 10-15 Years
Candidate Profile:
● Candidate should complete their PG & Ph.D in the relevant discipline
● Candidate should have Good Communication Skills
● Commitment towards work
Job Types: Full-time, Permanent
Benefits:
Health insurance
Life insurance
Provident Fund
Ability to commute/relocate:
Coimbatore, Tamil Nadu (641035): Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):
Can you join immediately
Experience:
Assistant professor or associate professor: 10 years (Preferred)
Location:
Coimbatore, Tamil Nadu (641035) (Preferred)
Work Location: In person
College Profile:
The main objective of KGiSL Institute of Technology is to
provide industry embedded education and to mold the students for leadership in
industry, government, and educational institutions; to advance the knowledge
base of the engineering professions; and to influence the future directions of
engineering education and practice. The ability to connect to the future
challenges and deliver industry-ready human resources is a credibility that
KGISL Educational Institutions have progressively excelled at. Industry -
readiness of its students is what will eventually elevate an institution to star
status and its competitiveness in the job market. Choice of such an institution
will depend on its proximity to industry, the relevance of its learning
programme to real-time industry and the active connect that a student will have
with industry professionals.
Job Title: Assistant Professor, Professor
Departments: Cybersecurity
Qualification: Ph.D., ME/M.Tech, B.E/B.Tech
Experience: 5-15 years
Preferred: Immediate Joiner
Candidate Profile:
Candidate should have completed their Ph.D., PG and UG in the relevant discipline
Candidate should have Good Communication Skills
Commitment towards work
Strong Technical Knowledge
Candidate should possess 60% and above in their UG and PG course.

We are looking for a Sr Software Trainer and Revenue Enablement Expert with a strong background in teaching or training who can effectively deliver engaging learning experiences for our software products. The ideal candidate will be responsible for training our internal teams (current and new). They will be responsible for simplifying complex technical concepts and enabling users to confidently adopt and use our platform.
WHAT YOU WILL DO:
● Deliver live training sessions (virtual/classroom) on software products to internal teams Sales, Marketing, and engineering teams
● Design and develop training materials, including presentations, user guides, videos and and e-learning modules
● Translate technical concepts into simple, user-friendly explanations
● Assess training needs and customize sessions based on audience requirements
● Provide post-training support and address user queries
● Design and develop testing and certifi cation modules to ensure everyone gets certifi ed
● Track training eff ectiveness and continuously improve content and delivery
● Collaborate with Product, Customer Success, and Support teams for updates and improvements
● Stay updated with new product releases and enhancements
REQUIRED SKILLS & QUALIFICATIONS:
● Bachelor’s degree (Education, IT, or related fi eld preferred)
● 5+ years of experience in training, teaching, or software enablement
● Prior experience in teaching / academic training / corporate training is highly preferred
● Experience with SaaS products or software tools is a strong advantage
● Familiarity with LMS tools and virtual training platforms
● Experience in GTM (sales and marketing space) is a HUGE PLUS!
Key Skills & Competencies
● Excellent verbal and written communication skills
● Strong presentation and facilitation skills
● Ability to engage diverse audiences (technical & non-technical)
● High level of maturity, ownership, and professionalism
● Strong organizational and time management skills
● Ability to work independently in a remote/global environment
● Patience and passion for teaching and mentoring
Success Metrics
● Training effectiveness (feedback scores)
● Product adoption and user proficiency
● Reduction in support queries post-training
● Engagement levels during sessions
WHAT WE OFFER:
A fast-growing, diverse, global work environment with opportunities for ownership and impact. Benefits include paid holidays and leaves, performance bonuses, medical coverage, and company-paid training programs.
Thanks & Regards
Shiwanka Bajpai
Snr HR Consultant
Job Title: Freelance Full Stack Developer Trainer
Location: Thrissur, Kerala (On-site)
Duration: 5 Days
Working Hours: 6 Hours per Day
Engagement Type: Freelance / Short-term Contract
About the Role:
We are looking for an experienced and passionate Full Stack Developer Trainer to conduct an intensive, hands-on training program for students/professionals in Thrissur. The trainer will deliver engaging sessions covering both front-end and back-end technologies, ensuring participants gain practical and industry-relevant skills.
Key Responsibilities:
- Conduct 5 days of classroom-based, hands-on training (6 hours/day).
- Deliver sessions on Full Stack Web Development (MERN / MEAN / Java / Python stack – depending on expertise).
- Explain fundamental and advanced concepts with real-world examples and projects.
- Provide mentorship and guidance during coding exercises and assignments.
- Prepare short assessments and review participants’ progress.
- Ensure high levels of engagement and interactivity throughout the sessions.
Topics to Cover (can be customized):
Front-End:
- HTML5, CSS3, Bootstrap / Tailwind
- JavaScript (ES6+), TypeScript (optional)
- React.js / Angular fundamentals
Back-End:
- Node.js with Express.js / Django / Spring Boot
- REST API development and integration
Database:
- MongoDB / MySQL / PostgreSQL
Version Control & Deployment:
- Git & GitHub
- Basic CI/CD and deployment concepts (optional)
Required Skills & Experience:
- Minimum 3+ years of experience in Full Stack Development.
- Proven experience in corporate or academic training.
- Strong practical knowledge of front-end and back-end technologies.
- Excellent communication and presentation skills.
- Ability to explain complex concepts clearly and effectively.
Compensation:
- Competitive daily rate (based on experience and expertise).
- Travel and accommodation (if applicable) can be discussed.
Opportunity
As a part of customer success team your goal is to provide an exceptional customer onboarding experience, providing them step-by-step tutorials, unlimited guidance and support. It involves taking customers from that very first initial contact to make sure he becomes a champion user driving product adoption and ultimately retention.
Responsibilities
- Take handover from sales by understanding customers' persona, their pain points and expectation.
- Understand the goals & objectives of new customers and translate those needs appropriately through the implementation and onboarding process by defining milestone, training schedule, onboarding goals and communicate it to customers.
- Guide users on product features and train them to use it effectively.
- Make sure the customer achieves an early value and feels WOW so he actually starts reaping the potential of the product.
- Evaluate customers usage patterns and determine additional ways the customer can successfully leverage the platform features.
- Build and maintain resources required for onboarding. (Walkthrough, set up guides, help tutorials, emails and video tutorials)
- Rigorously measure onboarding time and improve it continuously.
- Provide feedback to Marketing, Sales, Support, Success and Engineering teams to further improve product.
- Handover to Success and Support team after successful onboarding completion.
- Maintain regular communications with clients about new feature developments and enhancements to product.
- Consistently gain product knowledge and work towards improvements on internal processes by identifying the existing bottlenecks.
What you can expect in the next 12 months
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Within 1 month |
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Within 3 months |
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Within 6 months |
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Within 12 months |
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What an ideal candidate looks like?
- At least 2+ years of work experience in a customer-facing role such as Customer Support, Account Management, Sales, Corporate Training etc.
- Strong problem-solving skills, technical and analytical aptitude with the ability to quickly learn and adopt technical products.
- Ability to understand a software product and its nuances very well.
- Excellent written and verbal business communication skills.
- Ready to work in US Shift in future
What are we looking for?
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Attitude |
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About Quick Dry Cleaning
We are on a mission to make Dry Cleaners and Laundry business winning in the digital era.
We believe in
- Helping traditional laundries to come at par with digital businesses: Traditional We help laundry businesses adapt modern technology and deliver the customer experience that today’s digital businesses like Swiggy, OLA and Flipkart are delivering. We feel successful when we hear stories like https://www.youtube.com/watch?v=EbB828K28zs&feature=emb_title">these.
- Building a large profitable business: We envision building a capital-efficient, large profitable business to achieve our mission of making laundry business win. This means less dependence on investors & more ownership with the team. We are one of the few profitable Indian SaaS startups buildinghttps://valuesaas.co/"> value SaaS
- Employee Wellness <> Customer Success: We give as much importance to each team member’s personal & professional success as much as we care about our customer's success. We believe it’s all about balance.
Our impact so far
- 3 Billion garments processed through QDC Dry Cleaning Cloud
- 47 countries
- 1000+ Paid subscribers
- 5000+ Users
- All this could be achieved with a nimble team of 20 from our single office in Noida
Why join QDC?
- Freedom & Responsibility: If you are a person who wants to take up challenging work & push your boundaries with no one monitoring you, then this is the right place for you. There are no hierarchies. No managers to please.
- Holistic Growth: Building a career doesn’t have to be at the cost of missing out on your personal front. We believe that professional success is worth when the personal goals are nurtured with equal importance. We will support you all in on that journey of yours.
- Transparency: If you ever wanted to know what it’s like to be on an entrepreneurial journey, then working with QDC gives you that opportunity to experience it all first hand.
Great Environment: We spend more time of our day at work than at home while awake, so it is important that we feel comfortable at our workplace. Our office space is fun and the team is funnier. We never miss out on any opportunity to have fun. We don’t experience monday blues rather we have Monday excitement.
Training Specialist
Location: Baner, Pune
Company Name: REI systems India Pvt Ltd (Product based)
Create digital elearning content to increase user adoption and engagement of our Product. You will bring leading-edge thinking, methodologies and approaches to the design and development of e-Learning interactive guides, courses, and multimedia. Partnering with stakeholders and subject matter experts (SMEs) to ensure accuracy of learning content and to deliver high-impact and interactive digital learning experiences.
Job Description
- Develop dynamic, customized, experiential e-learning courses and multimedia using a variety of technology tools.
- Work closely with (SMEs) throughout the project phases to ensure content accuracy and alignment with learning objectives.
- Effectively break down information into smaller, organized pieces for users, learners to understand on their own in asynchronous learning.
- Design, maintain and distribute application training communication pieces to end-users.
- Remove or archive outdated content from central repository.
- Deliver Train-theTrainer (TTT) sessions.
- Recommend proven learning strategies to address business challenges.
- Responsible for developing and creating learning material in Articulate, DAP, and video software tools.
- With direction, convert ILT to online Articulate and video courses.
- Create new online courses using Articulate and other software.
- Develop outlines, write video scripts, and create graphics for application trainings.
- Knowledgeable in learning design principles and creating engaging content to illustrate basic to complex concepts and processes for adult learners.
- Highly organized self-starter, with ability to multi-task and work under tight deadlines with flexibility.
- Excellent written and verbal communication along with strong attention to detail and follow-through skills.
- Assist the eLearning Manager with special projects, as needed.
Qualifications:
- Bachelor’s degree or equivalent work experience required.
- 3 years of experience working in instructional design, learning and development, or an eLearning role.
- 3 years of experience designing eLearning content for the Healthcare, Medtech or FinTech industry preferred.
- Working knowledge of Learning Management Systems.
- Working knowledge of eLearning tools such as Articulate Rise and Vyond.
- Working knowledge of digital adoption platforms.
- Working knowledge of graphic design and related tools.
- Working knowledge of agile methodology a plus
If interested, kindly revert with your updated cv ASAP & below details:
1. Total experience & Relevant experience in Training & E-learning?
2. Current CTC & Expected CTC:
3. Notice period. How immediate can you join us?
4. Are you holding any other offer. If yes, How much?
5. Location
6. Do you have a personal laptop/Desktop in good working condition?
Designation: Product Trainer
Experience: 2+ years as Trainer with any Product Based Company
Location: Baner, Pune (Currently working in Hybrid)
Candidates who can join in 30 days will be preferred.
Job Description
• Develop dynamic, customized, experiential e-learning courses and multimedia using a variety of technology tools.
• Work closely with (SMEs) throughout the project phases to ensure content accuracy and alignment with learning objectives.
• Effectively break down information into smaller, organized pieces for users, and learners to understand on their own in asynchronous learning.
• Design, maintain and distribute application training communication pieces to end-users.
• Remove or archive outdated content from a central repository.
• Deliver Train-the-Trainer (TTT) sessions.
• Recommend proven learning strategies to address business challenges.
• Responsible for developing and creating learning material in Articulate, DAP, and video software tools.
• With direction, convert ILT to online Articulate and video courses.
• Create new online courses using Articulate and other software.
• Develop outlines, write video scripts, and create graphics for application training.
• Knowledgeable in learning design principles and creating engaging content to illustrate basic to complex concepts and processes for adult learners.
• Highly organized self-starter, with the ability to multi-task and work under tight deadlines with flexibility.
• Excellent written and verbal communication along with strong attention to detail and follow-through skills.
• Assist the eLearning Manager with special projects, as needed.
Requirements:
• 3 years of experience working in instructional design, learning and development, or an eLearning role and good experience in designing eLearning content for the Healthcare, Medtech or FinTech industry preferred.
• Working knowledge of Learning Management Systems and eLearning tools such as Articulate Rise and Vyond.
• Working knowledge of digital adoption platforms and graphic design and related tools.
- Handling training data.- should have knowledge of MS excel, MS power point
- Routine checking of training status and action plan to improve it
- Managing team leader for buddy training
- Organizing training schedule
- Maintaining an overall management style that follows company best practices
- Taking disciplinary action when necessary
- Motivating employees and ensuring SOPs are adhered to by employees
- Completing tasks assigned by the manager accurately and efficiently
Desired Candidate Profile
What you need to have:
- Bachelor’s degree in any discipline
- 2+ years of experience in a similar role preferred
- Previous experience with e-commerce, logistics is preferable
- Excellent written and verbal communication, good presentation skills and ability to express thoughts logically.
Ordertrainings.com is looking for a passionate professional to join our core team. Someone who loves Talent Development field and is keen to get their hands dirty in solving age-old problems in the sector and redefine the way organizations approach Learning and Development.
We are constantly evolving the Platform in terms of Data, Process, Workflows to move all our customers to the fully self-service Platform.
You will be part of our Training Management team and help solve customer issues on the Platform. This involves but is not limited to meeting customers, understanding their requirements, challenges they are facing on the Platform and with the recommended solution, working with internal stakeholders to propose the right solution etc.
While your key responsibility will be managing training operations end-to-end (from booking to delivery) being a start-up it is tough to draw a boundary. We need someone who can empathize with the start-up work culture and nature.
Roles and Responsibilities:
> Meeting Customers for feedback, presenting the product, understanding their need etc.
> Resolving Trainer and Customer Issues
> Finding Right trainers/training partners
> Looking after Training Operations - before and after booking
> Defining and Executing Account Specific Marketing Initiatives
> Provide Feedback to the Product Team on Customer issues, behavior and Platform Usages
Skills and Qualifications:
> Passion for Start-up
> Ability and Will to Lead, take initiatives, solve people issues
> MBA or equivalent Degree (but not necessarily)
> At least 2 years of industry experience, Ideally 4-6 years
> At least 1 year of domain experience - working in the Learning and Development Sector [HR, Training Management, Talent Development or Learning and Organizational Development background]
> Strong Communication Skills
> B2B Customer Handling experience is a must
> Working Knowledge (beyond basics) of MS Word and Excel
- S/he will be responsible for the training and development of students, equipping them with the right skills sets and knowledge, and helping them stay motivated and secure jobs.
- S/he will be actively involved in strategizing and brainstorming about creative learning approaches and modules for e-learning courses.
- S/he will also play a crucial role in setting up processes for effective student management and their learning journey management.
- S/he will assist the team with researching, curating and designing - learning content and market intelligence/trend reports
- S/he will be actively involved in helping the team to deliver learning strategies and sessions depending on student requirements/needs.






