Customer Service Representative

· 5 years of experience as a Product Specialist, Business Analyst, or any other occupation/title providing experience with business process and data analysis

· Proven experience with and understanding of relational databases, and ability to construct basic to intermediate query logic

· 2 years of experience in asset management and/or fintech domain in R&D or product capacity

Job Description | Buyer Consultant

About Company: Settlin, (founded 2016) has built an efficient platform for enabling and executing property transactions and

services. This is the most systematic approach to Real Estate consultancy, driven by high-end technology, built to cater every detail

of it. Settlin entered the real estate industry with a vision to disrupt the resale real estate market and to automate the whole process

and experience of buying a resale property by providing all the necessary information on one single platform. After a tremendous

success in the resale real estate segment we have recently ventured into the primary real estate vertical to help those who are looking

to buy a new property by suggesting them the right property from the plethora of projects across Bangalore.

To know more visit https://settlin.in

Basic Requirements:

 Any Graduate/Post-Graduate with sales and consulting aptitude.

 0-3 years of experience in sales/pre-sales/client onboarding/counseling/customer success management. Freshers can also

apply.

 Good analytical and communication skills (English).

 Quick learning ability, adaptability to changing business needs.

 Willingness to challenge the status quo and achieve business results.

Key Responsibilities:

 Tele consult incoming Buyers, assisting them throughout their property search.

 Attend inbound requests and queries on selected units, scheduling/confirming site visits with trained team members for site

visits.

 Understand the buyer's requirements, update all details in the portal, suggest best options, collect feedback, educate the

buyer on facts and real estate appreciations, and guide the buyer to a decision.

 Moderate negotiations or forward interested buyer profiles to a team of experts for negotiations and settlements.

Target Expectations:

 50 unique client visits and 1 deal every month is the basic productivity expected.

 Minimum 300+ unique in-bound requests from buyers will be assigned monthly. It goes upto 700+ for performing and

capable candidates.

 An average team member does 8+ deals in a quarter out of 900+ unique assigned in-bound requests. Star performers have

also achieved 20+ regularly.

Remuneration:

CTC: 3.6LPA to 4.8LPA plus incentives

Additional to above CTC, INR 35K - 45K+ (approximately per month average) incentives, is created on completion of 8+ deals in a

quarter. Part of it is paid in the same month, remaining is paid quarterly.

There is a component called Productivity Pay in the compensation structure.

For Eg. If your gross salary is 40k per month, INR 10500 would be assigned to productivity pay which will be paid on the closure of

certain basic targets (50 unique client visits and 1 deal).

Growth & Opportunities ahead:

The Buyers Consultant role also serves as the only funnel to the next upward role. All performing members in the above team, by

default earn the opportunity to move ahead to the Team Lead position. The eligibility for moving to the Team Lead role is consistent

performance for 8-12 months at the current position (measured in fixed automated indicators in CRM). There is no time limit on the

appraisal cycle and performers easily make it to the next level and beyond, within as less as 8-12 months, depending upon the

vacancies available.

Other Good to know details before applying:

1. Weekends (i.e. Saturday & Sundays) are working days. They are usually the most engaged days

2. First 2 months mandatory probation period with 1 paid leave allowed (apart from week-offs)

3. 6 days/week office. 1 day fixed week-off selected between Tuesday or Wednesday

4. General Office hours: 10.00 AM to 6.00 PM (Minimum 8 hours each work-day)

5. Total 30 days leaves in a year

Feel free to reach out if you have any questions or require further information. Good luck to all applicants!

Strong Software Engineer fullstack profile using NodeJS / Python and React

Mandatory (Experience) - Must have 6+ YOE in Software Development using Python OR NodeJS (For backend) & React (For frontend)

Mandatory (Core Skills 1): Must have strong experience in working on Typescript

Mandatory (Core Skills 2): Must have experience in message based systems like Kafka, RabbitMq, Redis

Mandatory (Core Skills 3): Databases - PostgreSQL & NoSQL databases like MongoDB

Mandatory (Company) - Product Companies Only

Mandatory (Education) - B.Tech or Dual degree (Btech and Mtech or Integrated Msc/MS) from Tier 1 Engineering Institutes (Top 7 IITs, Top 5 NITs, IIIT Bangalore, IIIT Hyderabad, IIIT Allahabad, MNNIT, IIT Dhanbad, BITS Pilani). Candidates from other institutions will not be considered unless they come from top-tier product companies

Mandatory (Note) : This role is a hybrid role (2 days WFO)

LLM Engineer 

3-6 Years

Bengaluru/Mumbai/Remote

WHO WE ARE: 

TIFIN is a fintech platform backed by industry leaders including JP Morgan, Morningstar, Broadridge, Hamilton Lane, Franklin Templeton, Motive Partners and a who’s who of the financial service industry. We are creating engaging wealth experiences to better financial lives through AI and investment intelligence-powered personalization. We are working to change the world of wealth in ways that personalization has changed the world of movies, music and more but with the added responsibility of delivering better wealth outcomes. 

We use design and behavioral thinking to enable engaging experiences through software and application programming interfaces (APIs). We use investment science and intelligence to build algorithmic engines inside the software and APIs to enable better investor outcomes. In a world where every individual is unique, we match them to financial advice and investments with a recognition of their distinct needs and goals across our investment marketplace and our advice and planning divisions. 

OUR VALUES: Go with your GUT 

● Grow at the Edge. We are driven by personal growth. We get out of our comfort zone and keep egos aside to find our genius zones. With self-awareness and integrity we strive to be the best we can possibly be. No excuses. 

●Understanding through Listening and Speaking the Truth. We value transparency. We communicate with radical candor, authenticity and precision to create a shared understanding. We challenge, but once a decision is made, commit fully. 

●I Win for Teamwin. We believe in staying within our genius zones to succeed and we take full ownership of our work. We inspire each other with our energy and attitude. We fly in formation to win together.

Key responsibilities: 

• Work closely with the design and product teams to help craft conversational experiences for our users 
• Ability to work independently to deliver features that the team design 
• You need to own outcomes without someone watching over you 
• Understand the data we have and identify how we could leverage it to create more personalised experiences for our users 
• Fine tune models with data specific to our use case 
• Use different RAG approaches to augment data that the LLM already has ● Ability to be a leader and independent contributor (we’re a startup so be ready to do whatever it takes) 
• Setup new workflow, systems and tool from the ground up (you will have support, but we’re building things from scratch)
• 
  

Requirements: 

• 3+ years of experience
• Experience working with LLMs and Generative AI 
• Experience building conversational bots 
• Experience fine tuning models 
• Experience using RAG base approaches 

Understanding of financial concepts and investing would be a big plus but not required

PHP Developer

A PHP developer (Team Lead) is responsible for writing server-side web application logic. PHP developers usually develop back-end components, connect the application with the other (often third-party) web services, and support the front-end developers by integrating their work with the application. They are also often required to develop and integrate plugins for certain popular frameworks. Required skill is 1-year experience PHP Developers as a Team Lead ,handle the team and projects.

Required Experience and Skills For PHP Team Lead

• PHP5, MySQL, WordPress, Code-igniter, Smarty (or experience with other MVC frameworks) JavaScript, XHTML, HTML and CSS.
• Strong Analysis & Design.
• Understanding of common design patterns.
• Ability to lead software development project lifecycle.
• Ability to effectively manage time and prioritise work.
• Ability to assess the impact of new project requirements on an existing team workload.
• Technical writing skills producing clear and unambiguous technical documentation and user stories.
• Ability to lead the development team under the direction of the Head of Technology.
• Good Communication.

PHP team lead job Responsibilities and Duties

• Establishing ways for team members to complete their tasks.
• Creating communication channels between the team and other departments.
• Estimation management.
• Time sheet management.
• Proper resource management.
• Proper time management.
• Quality management.
• Responsible for identifying project risks.
• Defining milestones for a new project.

Job Location: Rajkot, Gujarat

Position: 02

Experience : Minimum 1 year as a Team Lead

Technical Skills : Well versed PHP Developers, ability to handle the team and projects.

Senior Business Development Executive - Inside Sales

Company Profile:

YaClass is a European Edtech organization that expanded to India in 2019. The company specializes in training students in classes 6 to 10 in Math, Science, English, etc. Our platform offers personalized learning experiences through AI-driven software and professional mentoring.

Job Description:

• Connecting with clients(students & parents) and fixing demo sessions with our mentoring team through calls, messages & emails
• Building a strong connection with(clients) students and parents, rapport building, analyzing goals, needs, and capabilities of clients
• Following up with clients for clearing their concerns and negotiations
• Meeting sales and revenue goals as per the sales plan (weekly and monthly)
• Clear documentation of the entire customer journey with precise reasoning in each stage of the sales funnel
• Reporting accurate sales data to the management as required

Working Days : 

5 days per week, 2 days off per week(fixed)

Job requirements:

• Must have a good understanding of B2C inside sales processes & metrics
• Minimum 1 year of B2C Inside Sales/Tele-Sales experience
• Hands-on experience in dialing 100+ calls per day & using CRM software(Zoho, Leadsquared, Salesforce, etc.)
• Experience in collaborating with teammates, and other departments to accomplish tasks
• Adept at working with Google Suite(docs,sheets,slides)
• Excellent verbal & written communication skills in English & Tamil
• Experience in working in a fast-paced work environment
• Strong objection handling and negotiation skills
• Revenue focused work-ethic

Package : Up-to 5LPA(fixed) + Incentives

Work Location : Chennai(Hybrid)

Perks:

• Performance-based weekly incentives
• Performance-based quarterly appraisals
• Performance-based quarterly promotions
• 2-week fixed holidays(vacation) every year

*Terms and conditions apply

The ideal candidate is a self-motivated, multi-tasker, and demonstrated team player. You will be a lead developer responsible for the development of new software security policies and enhancements to security on existing products. You should excel in working with large-scale applications and frameworks and have outstanding communication and leadership skills. 

Responsibilities

• Consulting with management on the operational requirements of software solutions.
• Contributing expertise on information system options, risk, and operational impact.
• Mentoring junior software developers in gaining experience and assuming DevOps responsibilities.
• Managing the installation and configuration of solutions.
• Collaborating with developers on software requirements, as well as interpreting test stage data.
• Developing interface simulators and designing automated module deployments.
• Completing code and script updates, as well as resolving product implementation errors.
• Overseeing routine maintenance procedures and performing diagnostic tests.
• Documenting processes and monitoring performance metrics.
• Conforming to best practices in network administration and cybersecurity.

Qualifications

• Minimum of 2 years of hands-on experience in software development and DevOps, specifically managing AWS Infrastructure such as EC2s, RDS, Elastic cache, S3, IAM, cloud trail and other services provided by AWS.
• Experience Building a multi-region highly available auto-scaling infrastructure that optimises performance and cost. plan for future infrastructure as well as Maintain & optimise existing infrastructure.
• Conceptualise, architect and build automated deployment pipelines in a CI/CD environment like Jenkins.
• Conceptualise, architect and build a containerised infrastructure using Docker, Mesosphere or similar SaaS platforms.
• Conceptualise, architect and build a secured network utilising VPCs with inputs from the security team.
• Work with developers & QA to institute a policy of Continuous Integration with Automated testing Architect, build and manage dashboards to provide visibility into delivery, production application functional and performance status.
• Work with developers to institute systems, policies and workflows which allow for rollback of deployments Triage release of applications to production environment on a daily basis.
• Interface with developers and triage SQL queries that need to be executed in production environments.
• Assist the developers and on calls for other teams with post mortem, follow up and review of issues affecting production availability.
• Minimum 2 years’ experience in Ansible.
• Must have written playbook to automate provisioning of AWS infrastructure as well as automation of routine maintenance tasks.
• Must have had prior experience automating deployments to production and lower environments.
• Experience with APM tools like New Relic and log management tools.
• Our entire platform is hosted on AWS, comprising of web applications, webservices, RDS, Redis and Elastic Search clusters and several other AWS resources like EC2, S3, Cloud front, Route53 and SNS.
• Essential Functions System Architecture Process Design and Implementation

• Minimum of 2 years scripting experience in Ruby/Python (Preferable) and Shell Web Application Deployment Systems Continuous Integration tools (Ansible)Establishing and enforcing Network Security Policy (AWS VPC, Security Group) & ACLs.
• Establishing and enforcing systems monitoring tools and standards
• Establishing and enforcing Risk Assessment policies and standards
• Establishing and enforcing Escalation policies and standards

We are urgently looking for a Zoho Creator developer to create business application. Must be an expert in Zoho Creator, Workflows and Deluge Scripting.  Must be able to work on projects without supervision. Must understand business process flow and business requirements to be implemented in Zoho Creator. Be able to create custom tools and scripts to automate manual business processes. Experience with 3^rd party integration.

Must have solid Zoho Creator experience and have developed large business applications. Will need to see proof of your work.

No chancers and do not waste time applying if you do not have the requisite experience and knowledge!