Customer Service Representative

About the Company

Searce is a global, AI-native, engineering-led technology consultancy and a Premier Google Cloud Partner — recognized as the Google Cloud Workplace AI Transformation Partner of the Year, APAC (2026). With businesses staying ahead with 20+ years of experience and 3,000+ clients across 10+ countries, we lead the cloud curve.

About the Role

We're looking for a Lead Cloud Security & Reliability Engineer with deep AWS expertise to own end-to-end cloud reliability and security for enterprise clients. As Lead, you'll drive architecture decisions, mentor your squad, and deliver measurable client outcomes.

Responsibilities

• Own Client Delivery — Lead 24x7 AWS cloud operations. Define SLO frameworks and ensure adherence.
• Architect Solutions — Design scalable, secure AWS architectures for enterprise clients.
• Drive Reliability — Lead incident response, RCA, and long-term remediation across production systems.
• Mentor & Elevate — Coach and grow a squad of Senior CSREs.
• Drive FinOps — Own AWS cost governance and optimization with quantified impact.
• Be the Expert — Represent Searce's technical depth in client conversations.

Qualifications

Experience: 6–10 years total with 5+ years on AWS cloud infrastructure.

Required Skills

• Strong background in Cloud Managed Services / MSP environments.
• Proven experience leading a team in client-facing delivery.

Technical Skills (Must-Have):

• AWS: EKS, EC2, VPC, IAM, Lambda, CloudWatch, GuardDuty, Security Hub — demonstrated in work experience.
• Kubernetes: EKS — production cluster management.
• IaC: Terraform or CloudFormation — module level.
• Observability: CloudWatch + Prometheus/Grafana.
• Security: IAM, GuardDuty, WAF, Secrets Manager, DevSecOps.
• Scripting: Python or Bash.
• FinOps: AWS Cost Management, Reserved Instances, Savings Plans.

Preferred Skills

• AWS Solutions Architect Professional / DevOps Engineer certification.
• Multi-cloud exposure.
• CKA (Certified Kubernetes Administrator).
• ITIL / change management awareness.

We are seeking a Partner Program Manager to join our global team, responsible for implementation and execution of NuoData's partner program initiatives. In this role, you will help manage key elements of our partner ecosystem to support revenue growth, enhance partner profitability, and ensure a positive partner experience with NuoData. You will report to Senior Director, Marketing, Partnerships, and GTM and collaborate with cross-functional teams across our global offices.

Responsibilities:

• Develop and manage global partner program that drives sales through acquisition and onboarding of solutions, software, services, hyperscalers, technology, system integrators, and vertical industry partners.
• Partner scouting, vetting, and determining product and services that compliments NuoData.
• Establish partner relationships through portal registration and alliance contacts.
• Ensure NuoData receives the optimum benefit from the partner relationship.
• Develop joint go-to-market programs delivering co-branded campaigns, sales enablement, and join sales efforts.
• Design and oversee partner reseller benefits and incentives that motivates top-performing partners.
• Mitigate partner conflict, competition with NuoData and other partner solution overlap, and product offerings.
• Help maintain program structure elements including partner tiering, rules of engagement, qualification processes, and training standards.
• Collaborate with regional teams to track partner performance against established metrics and support partner success initiatives.
• Assist with the implementation of training and certification programs that develop partner capabilities.
• Monitor program effectiveness through data collection and analysis to support continuous improvement efforts.
• Implement process improvements and enhance program scalability.
• Maintain documentation for program policies and processes.
• Setup regular business reviews (QBRs) to track KPIs, partner-sourced revenue, and product integration.
• Contribute to partner community-building initiatives, events and forums.
• Write copy for partner content on web, newsletters, and partner marketing materials.

Required Skills:

• 3-5 years of experience in partner programs, portals, relations, and successes, in similar roles in B2B SaaS companies.
• Has the technical knowledge and understanding of cloud infrastructure, data management and engineering, APIs, and industry technology stack.
• Strong understanding of partner operations, sales strategies, partner business models, and partner lifecycle management.
• Experience supporting partner onboarding, enablement, and development processes.
• Familiarity with partner engagement strategies for account management and growth.
• Solid organizational and project management skills
• Detail-oriented with an analytical approach to problem-solving
• Experience with channel sales motion (co-sell, resell, or distributor)
• Ability to work effectively in a hybrid environment and build relationships remotely
• Balanced approach to implementing immediate solutions while supporting long-term program optimization

Job Title: Chief Technology Officer (CTO)

Location: Trivandrum, Kerala

Employment Type: Full-Time

Experience: up to 7 years

Role Overview

We are seeking a highly skilled and forward-thinking Chief Technology Officer (CTO) with approximately 7 years of progressive experience in technology leadership. The candidate will be responsible for driving the company’s technological vision, leading product development, and ensuring scalable, secure, and innovative solutions aligned with business objectives.

Key Responsibilities

• Define and execute the company’s technology strategy and roadmap

• Lead software development, engineering, and IT operations teams

• Oversee architecture design, system scalability, and performance optimization

• Drive digital transformation and innovation initiatives

• Ensure adherence to security standards, data protection, and compliance requirements

• Manage cloud infrastructure, DevOps practices, and system integrations

• Collaborate with product and business teams for technology-driven growth

• Evaluate and implement emerging technologies to enhance business capabilities

• Establish best practices in coding, testing, deployment, and maintenance

• Manage vendor relationships and external technology partners

Required Qualifications

• B.Tech / BE / M.Tech / MCA or equivalent in Computer Science, IT, or related field

• Minimum 7 years of relevant experience in software development and technology leadership roles

• Proven experience in building and scaling technology platforms

• Strong knowledge of modern tech stacks, cloud platforms (AWS, Azure, GCP), and system architecture

• Experience with Agile / Scrum methodologies

Key Skills & Competencies

• Technology Strategy & Leadership

• System Architecture & Design

• Cloud Computing & DevOps

• Cybersecurity & Data Privacy

• Product Development & Lifecycle Management

• Problem-Solving & Analytical Thinking

• Stakeholder & Team Management

• Strong Communication & Decision-Making Skills

Regards,

Radhika Sharma

HR Manager Estabizz fintech private limited

Telesales Representative - International Call Center

Job Summary:

BERG INFOTECH LLP is seeking a highly motivated and results-driven Telesales Representative to join our international call center team. The successful candidate will be responsible for making outbound calls to potential and existing international customers (e.g., Australian market), promoting and selling our products/services, and achieving sales targets. This role requires excellent communication skills, a persuasive attitude, and the ability to work in a fast-paced, target-driven environment.

Job Title: International BPO – Voice Process

Location: WZ-409C, Top Floor, Janak Park, New Delhi-110064

Shift Timing: 

1.   Mon to Fri-05:30 AM - 02:00 PM

2.   Sat 05:00 AM - 11:30 AM

Salary: Best in the Industry + Lucrative Incentives

Experience: 

8 months – 1 years (International Voice/Sales preferred)

Key Responsibilities

·        Conduct outbound calls to potential clients using provided databases and leads.

·        Present, promote, and sell products or services, using compelling arguments to prospective customers.

·        Understand customer needs and requirements to offer tailored solutions and effectively close sales deals.

·        Achieve and exceed monthly, weekly, and daily sales targets and quotas.

·        Handle customer objections and address complaints in a professional, cool-tempered manner to preserve the company's reputation.

·        Maintain and update the customer relationship management (CRM) system with accurate records of calls, sales, and customer information.

·        Follow up on leads and opportunities to ensure customer satisfaction and encourage repeat business.

·        Collaborate with the sales team and other departments to optimize sales strategies and improve overall customer service processes.

·        Stay updated with product knowledge, company policies, and industry trends (e.g., the Australian energy market) to provide accurate information. 

Qualifications and Skills

·        Proven experience as a Telesales Representative or in another sales/customer service role, preferably in an international BPO setting.

·        Excellent verbal communication and interpersonal skills, with strong command of English (additional languages a plus).

·        Strong negotiation and persuasion abilities with a proven track record of meeting or exceeding sales quotas.

·        Ability to handle rejection and maintain a positive, resilient attitude.

·        Proficiency in using CRM software (e.g., Salesforce) and MS Office Suite.

·        Outstanding time management and organizational skills, with the ability to multitask effectively in a fast-paced environment.

·        High school diploma or equivalent required; Any Bachelor's degree or a related field is an advantage.

·        Flexibility to work Early Morning Shift

Business Development Executive :

Job Title: Business Development Executive

Location: [ Hyderabad ]

Experience: 2+ years in Business Development

Company Overview:

Interakt Techsol Pvt Ltd is a dynamic and innovative technology solutions provider, specializing in cutting-edge products such as B2Z, 7 Chain, JKC Junket Chain, TAMP, and Dustalk. We are committed to revolutionizing the industry and empowering businesses with transformative solutions.

Job Description:

As a Business Development Executive at Interakt Techsol Pvt Ltd, you will be responsible for driving revenue growth through strategic partnerships, client acquisition, and market expansion efforts. Your primary focus will be on promoting and selling our suite of products to potential clients.

Key Responsibilities:

Identify and develop new business opportunities to drive revenue growth.

Build and maintain strong relationships with key decision-makers and stakeholders.

Conduct market research to identify potential clients and market trends.

Collaborate with the marketing team to develop effective sales strategies and campaigns.

Present product demonstrations and proposals to prospective clients.

Negotiate contracts and agreements with clients to ensure favorable terms.

Work closely with the project management team to ensure successful implementation and delivery of projects.

Meet and exceed sales targets and KPIs set by the company.

Requirements:

Bachelor's degree in Business Administration, Marketing, or a related field.

Proven track record of 2+ years in business development, preferably in the technology industry.

Strong communication, negotiation, and interpersonal skills.

Excellent organizational and time-management abilities.

Ability to work independently and as part of a team.

Knowledge of CRM software and sales analytics tools is a plus.

Kindly apply if below criteria matches your profile.

Team Lead Hybris
Notice period - Immediate to 15 days 
Permanently work from home available
Team leading experience is mandatory


Skills Required

Technical Skills Experience (Must Have):

● Should have end to end implementation knowledge of Projects with complex SAP Hybris Accelerators customizations like B2B, B2C, Marketplace in Finance, Retail, Health etc. domains using versions 5.5, 6.2, 6.6 and 1905

● Should have experienced in leading and grooming technical development team in delivering complex e commerce solutions involving various Hybris Modules like

1. WCMS

2. Accelerator Customizations

3. Processing Module

4. Promotions

5. External System integrations through Web Services, Data hub, RFC and Asynchronous mechanisms

6. Cart and Checkout

7. Hybris Framework optimizations and rationalization in existing client e commerce implementation

· Provide consultation to client stakeholders and business users in Omni-channel-specific business topics, including product catalog modeling, inventory management, customer service, b2b customer management, b2b procurement, demand generation, promotion strategy, cross-channel commerce and more.

· Drive customer engagement, understand changing business needs and understand the existing customer technology landscape.

Business Skills Experience (Must Have):

· Good communication skills to lead client discussions

Key Responsibilities Areas

● Team Lead

● Design and Develop the solution

● Team competency/Skill management in Hybris