Ticketing Executive – GDS (Galileo/Sabre)

Strong Data Scientist/Machine Learnings/ AI Engineer Profile

Mandatory (Experience 1) – Must have 2+ years of hands-on experience as a Data Scientist or Machine Learning Engineer building ML models

Mandatory (Experience 2) – Must have strong expertise in Python with the ability to implement classical ML algorithms including linear regression, logistic regression, decision trees, gradient boosting, etc.

Mandatory (Experience 3) – Must have hands-on experience in minimum 2+ usecaseds out of recommendation systems, image data, fraud/risk detection, price modelling, propensity models

Mandatory (Experience 4) – Must have strong exposure to NLP, including text generation or text classification (Text G), embeddings, similarity models, user profiling, and feature extraction from unstructured text

Mandatory (Experience 5) – Must have experience productionizing ML models through APIs/CI/CD/Docker and working on AWS or GCP environments

Mandatory (Company) – Must be from product companies, Avoid candidates from financial domains (e.g., JPMorgan, banks, fintech)

Technical Skills

• Strong experience with C#, .NET Core / .NET Framework
• Minimum 3+ years hands-on experience with Angular (8+)
• Proficiency in JavaScript, TypeScript
• Experience developing REST APIs
• Knowledge of Entity Framework Core
• Experience with SQL-based databases
• Good understanding of OOP, SOLID principles, design patterns
• Experience in unit testing (xUnit, NUnit, Jasmine, Karma)

Nice-to-Have Skills

• Experience with Azure/AWS cloud services
• Familiarity with Docker and containerization
• Understanding of microservices and API gateway patterns
• Knowledge of messaging queues (RabbitMQ, Kafka)

Real people. Real service.

At SupplyHouse.com, we value every individual team member and cultivate a community where people come first. Led by our core values of Generosity, Respect, Innovation, Teamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers.

Through an Employer of Record (EOR), we are looking for a new, remote Backend Engineer in India to join our growing IT Team. This individual will report into our Full Stack Team Lead and have the opportunity to work on impactful projects that enhance our e-commerce platform and internal operations, while honing your skills in backend and full stack development. If you’re passionate about creating user-friendly interfaces, building scalable systems, and contributing to innovative solutions in a collaborative and fun environment, we’d love to hear from you! 

Role Type: Full-Time

Location: Remote from India

Schedule: Monday through Friday, 4:00 a.m. – 1:00 p.m. U.S. Eastern Time / 12:00 p.m. – 9:00 p.m. Indian Standard Time to ensure effective collaboration 

Base Salary: $25,000 - $30,000 USD per year

Responsibilities:

• Collaborate with cross-functional teams to gather and refine requirements, ensuring alignment with business needs.
• Design, develop, test, deploy, and maintain scalable, high-performance software applications.
• Develop and enhance internal tools and applications to improve company operations.
• Ensure system reliability, optimize application performance, and implement best practices for scalability.
• Continuously improve existing codebases, conducting code reviews, and implementing modern practices.
• Stay up to date with emerging technologies, trends, and best practices in software development.

Requirements:

• Bachelor’s or Master’s degree in Computer Science, Software Engineering, or a related field.
• 3+ years of hands-on experience in backend and/or full-stack development with a proven track record of delivering high-quality software.

Back-End Skills:

• Proficiency in Java and experience with back-end frameworks like Spring Boot.
• Strong understanding of database design, RDBMS concepts, and experience with SQL.
• Knowledge of RESTful API design and integration.

Development Lifecycle: Proven ability to contribute across the entire software development lifecycle, including planning, design, coding, testing, deployment, and maintenance.

Tools & Practices:

• Familiarity with version control systems, like Git, and CI/CD pipelines.
• Experience with agile development methodologies.

Additional Skills:

• Strong problem-solving and debugging capabilities.
• Ability to create reusable code libraries and write clean, maintainable code.
• Strong communication and collaboration skills to work effectively within a team and across departments.
• High-level proficiency of written and verbal communication in English.

Preferred Qualifications:

• Proficiency in HTML5, CSS3, JavaScript (ES6+), and responsive design principles.
• Expertise in modern JavaScript frameworks and libraries such as React, Angular, or Vue.js.
• Experience with cross-browser compatibility and performance optimization techniques. 
• Experience working on Frontend responsibilities such as: 
• Designing and implementing reusable, maintainable UI components and templates.
• Working closely with Designers to ensure technical feasibility and adherence to UI/UX design standards.
• Managing and updating promotional banners and site-wide templates to ensure timely execution of marketing initiatives.

Why work with us: 

• We have awesome benefits – We offer a wide variety of benefits to help support you and your loved ones. These include: Comprehensive and affordable medical, dental, vision, and life insurance options; Competitive Provident Fund contributions; Paid casual and sick leave, plus country-specific holidays; Mental health support and wellbeing program; Company-provided equipment and one-time $250 USD work from home stipend; $750 USD annual professional development budget; Company rewards and recognition program; And more!
• We promote work-life balance – We value your time and encourage a healthy separation between your professional and personal life to feel refreshed and recharged. Look out for our 100% remote schedule and wellness initiatives! 
• We support growth– We strive to innovate every day. In an exciting and evolving industry, we provide potential for career growth through our hands-on training, access to the latest technologies and tools, diversity and inclusion initiatives, opportunities for internal mobility, and professional development budget. 
• We give back –We live and breathe our core value, Generosity, by giving back to the trades and organizations around the world. We make a difference through donation drives, employee-nominated contributions, support for DE&I organizations, and more.  
• We listen – We value hearing from our employees. Everyone has a voice, and we encourage you to use it! We actively elicit feedback through our monthly town halls, regular 1:1 check-ins, and company-wide ideas form to incorporate suggestions and ensure our team enjoys coming to work every day. 

Check us out and learn more at https://www.supplyhouse.com/our-company! 

Additional Details: 

• Remote employees are expected to work in a distraction-free environment. Personal devices, background noise, and other distractions should be kept to a minimum to avoid disrupting virtual meetings or business operations.   
• SupplyHouse.com is an Equal Opportunity Employer, strongly values inclusion, and encourages individuals of all backgrounds and experiences to apply for this position. 
• To ensure fairness, all application materials, assessments, and interview responses must reflect your own original work. The use of AI tools, plagiarism, or any uncredited assistance is not permitted at any stage of the hiring process and may result in disqualification. We appreciate your honesty and look forward to seeing your skills. 
• We are committed to providing a safe and secure work environment and conduct thorough background checks on all potential employees in accordance with applicable laws and regulations.
• All emails from the SupplyHouse team will only be sent from an @supplyhouse.com email address. Please exercise caution if you receive an email from an alternate domain.

What is an Employer of Record (EOR)?

Through our partnership with Remote.com, a global Employer of Record (EOR), you can join SupplyHouse from home, while knowing your employment is handled compliantly and securely. Remote takes care of the behind-the-scenes details – like payroll, benefits, taxes, and local compliance – so you can focus on your work and career growth. Even though Remote manages these administrative functions, you’ll be a part of the SupplyHouse team: connected to our culture, collaborating with colleagues, and contributing to our shared success. This partnership allows us to welcome talented team members worldwide while ensuring you receive a best-in-class employee experience.

• The candidate should have 1+ years of full-stack PHP Laravel VueJs development experience
• He/she will be involved in to end to end development of web applications
• Highly proficient with the Vue.js framework and its core principles such as components, reactivity, and the virtual DOM.
• Very good experience creating attractive and responsive web design using HTML5, CSS, JavaScript, JQuery, Ajax, Bootstrap
• Expert in backend development using PHP, Laravel, MySQL
• Third-party integration and API development
• The candidate must have good communication skills and coordination skills

• PHP
• Laravel
• Vue Js
• HTML, CSS, JavaScript
• Databases and APIs 

• Career growth and opportunity to build your team
• Flexible working hours and open culture
• Competitive salaries and bonus structure
• Paid leaves / Leave encashment
• Employee-friendly HR policies

• Any Graduate / Post graduate in IT preferable MCA / MscIT / ME IT / M.Tech IT/ B.E IT / B.E Computer / BCA 

• Handling recruitment cycle for both technical as well as non-technical roles
• Understanding the hiring requirements from various hiring managers
• Sourcing potential candidates through various platforms, efficiently
• Screening the profiles based on the requirement specified
• Evaluating applications and screening candidates via calls or emails
• Scheduling interviews for shortlisted candidates with the concerned business units
• Following-up and ensuring that the offer letter/ appointment letter is released to the selected candidates on-time
• Following-up on collecting relevant and necessary documents from the candidates who are shortlisted
• Ensuring that the shortlisted candidates are on-boarded on-time and the hiring requirement is closed
• Acting as a point of contact for the shortlisted candidates and building professional candidate relationships during the selection process
• Working closely with internal stakeholders such as internal teams and external stakeholders such as vendors
• Maintaining and updating recruitment database and reporting the same to the management in regular intervals

Desired Candidate Profile

• Graduation is a must
• 2 – 4 years of relevant work experience in the entire recruitment cycle
• Knowledge and work experience in recruiting for both technical as well as non-technical roles
• Ability to multi-task and exceptional ability to source, screen and interview candidates
• Excellent communicating, listening and negotiating skills    

• Looking for an experienced Integration specialist with a good expertise in ETL Informatica and a strong Application integration background
• Minimum of 3+ years relevant experience in Informatica MDM required. Powercenter is a core skill set.
• Having experience in a broader Informatica toolset is strongly preferred
• Should prove a very strong implementation experience in Application integration, should demonstrate expertise/presentation with multiple use cases
• Passionate coders with a strong Application development background
• Should have application development experience outside of ETL, (just learning ETL as a tool is not enough), experience in writing application outside of ETL will bring in more value
• Strong database skills with a strong understanding of data, data quality, data governance, understanding and developing standalone and integrated database layers (sql, packages, functions, performance tuning ), i.e. Expert with a strong integration background who has more application integration background than just an ETL Informatica tool
• Experience in integration with XML/JSON based and heavily involve JMS MQ (read/write)
• Experience in SOAP and REST based API's exchanging both XML and JSON files used for request and response
• Experience with Salesforce.com Integration using Informatica power exchange module is a plus but not needed
• Experience with Informatica MDM as a technology stack that is used for integration of senior market members with Salesforce.com is a plus but not needed,
• Very strong scripting background (C/bourne shell/Perl/Java)
• Should be able to understand JAVA, we do have development around JAVA, i.e ability to work around a solution in programming language like Java when implementation is not possible through ETL
• Ability to communicate effectively via multiple channels (verbal, written, etc.) with technical and non-technical staff.