Ticketing Executive – GDS (Galileo/Sabre)

Manage store operational requirements by scheduling and assigning employees

Maintain results by coaching, counseling and disciplining employees

Prepare annual budget, schedule expenditure, analyze variances and initiate corrective actions

Protect employees and customers by providing a safe and clean store environment

Manage all controllable costs to keep operations profitable

At StarApps, our Customer Support Specialist plays a crucial role in providing expert assistance for our products and related technologies. As our products cater mostly to Shopify store owners, the Customer Support Specialist is well-versed in Shopify products.

This customer-facing technical position requires the specialist to troubleshoot and resolve customer issues promptly, ensuring exceptional support is provided with a high level of product knowledge and effective communication skills. Our ultimate goal is to surpass customer expectations consistently.

We cater to businesses of all sizes worldwide, and to support these entrepreneurs, you must possess an entrepreneurial mindset and have a comprehensive understanding of e-commerce technologies. The Customer Support Specialist serves as a key intermediary between our customers and the Engineering/Product teams.

What you'll be doing:

• Engage with customers, understand their needs, advise them, and solve their problems.
• Research, diagnose, troubleshoot, and identify solutions to resolve customer issues.
• Log Software defects using a bug-tracking system and work closely with the engineering team to analyze defects and track them to resolution.
• Answering pre-sales questions of potential customers, follow-up with them, and helping in onboarding.
• Record cancellation reasons for customers & work with the business teams and product teams to find solutions to take proactive steps to reduce churn.
• Work with the product management team to continuously evolve the product based on customer feedback including issues raised & new feature requests.

Professional Competencies

• Demonstrated excellence in working with cross-functional and multi-disciplinary teams.
• Outstanding written & spoken communication skills.
• Well-organized with utmost care for details, along with excellent comprehending skills to address issues.
• Strong time-management and prioritization skills to work with multiple customers.
• Good Understanding of web technologies like HTML & CSS

Desired Skills & Experience

• Bachelor’s Degree Computer Science Related
• Minimum 2 years of experience in a customer support role
• Strong problem-solving skills
• Organized and reliable self-starter who can work independently

What we offer:

• We care about you; therefore, you'll be offered a competitive salary.
• We'll support your professional development however you need, whether it's with equipment, courses, books, or conferences.
• Flexible holiday policy to help you plan your vacations better.
• Performance-based rewards and incentives.

For more details about our products and why our customers love us, look at our apps and their reviews here: https://apps.shopify.com/partners/starapps-studio

This might change your life. Well, maybe not, but it'll be worth it.

Apply right away!

Role Description

This is a full-time on-site role for a SAP Advanced Business Application Programming (ABAP) Consultant. The ABAP Consultant will be responsible for day-to-day tasks related to SAP implementation, support, and enhancement. The role will involve working with ALV Reports, User Exits, BAPI, IDoc, and Object-Oriented Programming (OOP). The ABAP Consultant will collaborate with a team of experienced professionals to provide the best solutions for clients' business needs.

Experience:

Relevant Experience of 5 - 8 years in SAP ABAP is required.

Qualifications

• Hands-on experience with ALV Reports, User Exits, BAPI, IDoc, and Object-Oriented Programming (OOP)
• Strong understanding of SAP implementation, support, and enhancement processes
• Ability to analyze complex business requirements and translate them into technical solutions
• Excellent problem-solving and debugging skills
• Good communication and interpersonal skills
• Relevant SAP certifications and additional technical skills (e.g., SAP Fiori development, SAP HANA)
• Bachelor's degree in Computer Science, Information Technology, or related field
• Prior experience in IT service industry or SAP consulting is a plus

Inside Sales Executive –Singapore Region

Location: Delhi – Mohan Co-operarative, Mathura Road ( Hybrid Model) Experience:2– 4 Years

Requirements: Immediate joining required

Lagozon is a leading technology service provider with experience in providing a comprehensive portfolio of Consulting and Service Offerings in the niche technology area of Data Analytics and RPA solutions. Lagozon offers state-of-the-art solutions to Retail, Manufacturing, Logistics & Distribution, Telecom & Media, and BFSI Industries. With rich domain knowledge and technology expertise spanning multiple platforms, Lagozon offers solutions that deliver quantifiable value in the form of revenue growth and better risk management. With multiple relationships built by delivering innovative solutions, Lagozon has become a trusted advisor for its customers globally. We are looking for Inside Sales Executive for our Organisation.

Roles and Responsibilities include but are not limited to :

• 2+ years of inside-sales experience (preferably B2B), ideally with high-volume prospecting and outreach

• Experience in Singapore IT Sales.

• Comfortable working in Singapore time zone shifts.

• The Associate would be responsible for making enhanced outbound calls following a diligent process toward converting leads

• Actively seek out new sales opportunities through cold calling, networking and social media.

• Intensely following up with the prospects and closing the sales within the sales cycle

• Achieving the weekly targets in a performance-driven competitive environment

• Scheduling direct meetings (in the Singapore) for the Management with new clients through targeted outbound campaigns.

• Well-equipped in handling the complete sales cycle from Lead sourcing to Lead closure

Skills/Abilities :

• Exceptional communicator and influencer who can deliver sales pitches like a charm

• Confident and persevering risk-taker who thrives in a high-performance high-growth environment

• Good Communication skills (Fluency in English)

• Preferred existing experience working IT Companies.

Role and Skill of Physiotherapy

• Willingness to work for a Home Care environment.
• Need to focus on restoring physical function.
• Need to be sensitive to the patients' needs and disabilities and must have excellent communication and motivational skills.
• Create positive impact in the prevention of subsequent acute events and support the individual’s ability to live independently through targeted interventions aimed at improving balance, strength, coordination and function.
• Should personally also be physically fit enough to properly demonstrate the activities in their treatment plans and must possess strong organizational skills.
• Should possess either of the areas of expertise: pain management, sports injury management, paediatric therapy, post-operative therapy, arthritis management, neuro or posture correction.
• The conditions to be treated are back pain, neck pain, shoulder pain, knee pain, arthritic pain, slipped disc and any other kind of sprains.
• Creating an impact on overall patient experience by
  • Targeting the recovery of physical function of stroke patients through low risk activities resulting in high patient satisfaction.
  • Providing a service which reduces the risk for poor health outcomes, increases daily living and personal activity.

• Bachelors / Masters in Computer Science or equivalent from a premier institute with at least 8+ years over all professional experience. At-least 2+ years experience in managing/leading software development teams.
• Create clear career paths for team members and help them grow with regular & deep mentoring. Perform regular performance evaluation and share and seek feedback.
• Able to drive sprints and OKRs.
• Exceptional team managing skills; experience in building large scale distributed systems
• Experience in Scalable Systems - transactional systems (B2C)
• Expertise in Java/J2EE and multithreading
• Deep understanding of transactional and NoSQL DBs
• Deep understanding of Messaging systems - kafka
• Good experience on cloud infrastructure - AWS preferably
• Good to have: Data pipelines, ES
• Ability to think and analyze both breadth-wise and depth-wise while designing and implementing services
• Excellent teamwork skills, flexibility, and ability to handle multiple tasks.