Operations Executive

Job Title:

AI Native Operations Expert – Director / AVP / VP

Company: EOSGlobe

CTC: ₹24 – ₹36 LPA

Open Positions: 3

Experience: 12 – 18 Years

Joining: Immediate Joiners Preferred

Role Overview

EOSGlobe is transforming into an AI-First organization and is looking for an AI Native Operations Expert to lead this transformation. The role focuses on driving automation, process re-engineering, and AI adoption across BPM operations to improve efficiency, scalability, and business impact.

Key Responsibilities

Lead AI-driven transformation initiatives across BPM operations.

Re-engineer processes using Artificial Intelligence, Machine Learning, and automation tools.

Collaborate with leadership and strategy teams to implement AI-first operational models.

Define and track KPIs, productivity metrics, and financial impact of transformation initiatives.

Partner with internal teams and clients to demonstrate AI-driven efficiency and revenue growth.

Identify opportunities for process automation and digital adoption across operations.

Required Skills

Strong expertise in Artificial Intelligence (AI), Machine Learning (ML), and RPA.

Experience in process transformation and digital automation initiatives.

Deep understanding of BPM operations and service delivery models.

Strong leadership and stakeholder management skills.

Analytical mindset with ability to measure financial impact and operational KPIs.

Preferred Qualifications

Experience leading large-scale automation or AI transformation projects.

Exposure to BPM, consulting, or operations leadership roles.

Excellent communication and strategic thinking skills.

Role: Graphic Designer - Work from Home

• Exp: 0-2 Years
• Salary: 25K
• Open Position: 100+

Overall Synopsis (Skills to focus) 

• Brush up your skills in Photoshop & Illustrator
• Illustrator tools - Pen tool, Gradient, Pathfinder, Blending modes, type on a path, rotate and reflect, mesh tool, selection tool, etc.
• Photoshop tools – change the color of the background, remove a selection, pen tool etc. 
• Make sure to revise to recreate curves, and nodes smoothly while doing vectorization.
• Try making some logo designs, and work on the curves & texture.

If interested kindly share your updated resume on 82008 31681

- Identify and prospect potential clients in target industries and markets.

- Conduct extensive market research to identify opportunities for business expansion.

- Build a robust sales pipeline through proactive lead generation and networking. - Develop and maintain a database of prospective clients.

- Build and nurture long-term relationships with clients.

- Conduct regular client meetings to provide updates, gather feedback, and identify new opportunities.

- Collaborate with the content team to ensure client satisfaction and retention.

- Prepare compelling proposals and presentations tailored to client requirements. - Collaborate with strategists to develop innovative and effective solutions.

- Negotiate contracts, pricing, and terms of agreements with clients.

- Provide insights and recommendations for business growth.

- Analysing gaps and developing policies with the core team.

Networking Engineer | NOC Team 

Job Description:

Summary of Position:-

• They should have hands-on on Technologies – Remote Support 
•  24/7 Monitoring of Logs, Alerts, and Dash Boards 
•  Incident Identification & Recording 
•  Provide level 1 support to address the incident 
•  Prioritize and assign tickets to respective teams. 
•  Follow escalation matrix 

Primary Responsibilities:

• Remote Support
• Cisco Router & Switches, 
• Networking 
• Network Devices. 
• Monitoring of Log 
• Assign tickets to respective teams. 
• Follow the escalation matrix. 

Requirements:

•  Graduate 12th +3 years polytech Diploma.
•  1 to 2 Years Experience and 1-Year core experience in NOC Team & Remote Support.  
•  Excellent communication skills (Written & Verbal).
• Team Handling, Report Generation, Presentation skill.
• Flexible to learn and upgrade.
• Languages- Hindi/ English and can understand Gujarati is preferrable.

-Sell insurance policies and provide loans to potential clients/stakeholders.

-Seek out leads and new clients.

-Sell policies that protect individuals and businesses from financial loss

-Proven experience as an Insurance Sales Representative would be highly appreciated.

- Must be a target-oriented

- Take the extra mile to attract clients.

Requirement:

-Completed Bachelor's degree, good communication & problem-solving attitude. Knowledge about insurance plans.

-Need to have own vehicle

Requirement:

Own vehicle required

JOB Role : Senior Platform Consultant

Essential Skills :

• Expertise in SFMC Email Marketing Tool
• Good Experience in SQL
• Experience in Data model design
• Expertise in Campaign Orchestration
• Life cycle programs and personalization
• Expertise in Marketing data optimization and List cleansing
• Experience in Data optimization and Hygiene
• Experience in Personalization in campaigns
• Good Business understanding of Digital Marketing
• Excellent communication skills
• Preferably with SFMC Certification (Marketing Cloud Specialist or Email Specialist)

Role Description :

• The person will be required to work on SFMC platform for creating and executing marketing campaigns.
• Ability to work independently and work directly with Marketing teams
• Drive the strategy for the email program to deliver strong engagement and results, through audience segmentation, deliverability, best practices, and data analysis.
• Analyse the effectiveness of Digital Marketing deliverables, measures against objectives and reports results.
• Flawless delivery of daily campaigns, troubleshoot issues that arise and implement solutions to mitigate future problems

• Identify & document the Scope of Work (SOW), objectives and any assumptions.
• Prepare cost estimates for manpower + materials, and ensure we are charging accurately for our projects.
• Develop a detailed project plan, and monitor progress using appropriate systems, tools and techniques.
• Establish and maintain relationships with third parties/vendors.
• Seek opportunities for improvement and suggest new projects.

• Ensure availability of all the tools and resources before initiating a project.
• Prepare and maintain timelines for the effective tracking and completion of the project.
• Delegate to internal resources and vendors effectively, and track progress ensuring the project runs on schedule.
• Coordinate with all the internal and external stakeholders for information, approvals, resolving issues, status updates, answering queries etc. While maintaining transparent communication.

• Maintain timesheet logs for all the resources.
• Create and maintain comprehensive project documentation, plans and reports.
• Ensure standards and requirements are met through conducting quality assurance tests.
• Analyze and Highlight potential risks or malfunctions and act proactively to resolve issues ensuring the project stays on time and on budget.

• YEARS OF RELEVANT EXPERIENCE- 5+ Years of relevant experience managing Digital / IT Projects.
• EDUCATION AND CERTIFICATIONS** - We prioritize skills over degrees but Bachelors/ Masters degree/ diploma/ certification in Business, Digital Marketing, Computer Science or other relevant fields is a plus. Additional Project Management certifications like PMP/ PMI / PRINCE2 are highly desired.
• SOFTWARE AND APPLICATIONS- Tech-savvy with good knowledge of MS Office, and strong experience with project management software like Jira, MS Projects, Click Up, Asana, Wrike, Basecamp etc.

• Excellent communication (verbal & written), interpersonal and consulting skills
• Ability to manage multiple teams and projects simultaneously
• Excellent organization and time management skills
• Ability to meet targets and deadlines.
• Quick thinking, problem solving skills
• Detail-oriented
• Budget management
• Confident, pleasant personality, ambitious, self-motivated.