Customer Support Executive

Core Responsibilities:

·      Lesson Planning & Delivery: Plan, prepare, and deliver engaging lessons that align with the required curriculum, covering reading, writing, speaking, and listening skills.

·      Language Fundamentals: Instruct students on grammar rules, composition, sentence structure, vocabulary, and pronunciation.

·      Literature & Critical Thinking: Expose students to various forms of literature and guide them in analyzing texts, identifying themes, and developing critical thinking skills.

·      Assessment & Feedback: Create, administer, and grade assignments, homework, and exams to assess student progress. Provide timely and constructive feedback to support learning and improvement.

·      Classroom Management: Foster a positive, safe, and inclusive learning environment with clear behavioral expectations to ensure an effective learning atmosphere.

·      Communication & Collaboration: Maintain open communication with parents, guardians, and colleagues to discuss student performance and needs. Participate in staff meetings and professional development.

·      Individualized Support: Adapt teaching methods and materials to meet diverse student needs, including those with special educational needs or English as a second language (ESL/EAL). 

English Expo" Responsibilities

A teacher involved in an "English Expo" or similar extracurricular event would likely have the following additional duties: 

·      Event Planning: Coordinate and plan the logistics of the expo, which might involve themes, schedules, and required materials.

·      Student Supervision & Guidance: Supervise students in their preparation for the event, such as projects, presentations, or performances.

·      Promotion & Displays: Promote the event and help organize displays of student work to celebrate achievements publicly.

·      Collaboration: Work with other teachers, administrators, and potentially community members to ensure the event's success.

·      Activity Design: Design specific activities or competitions for the expo that enhance English skills in a practical, engaging manner (e.g., spelling bees, debate contests, creative writing showcases). 

Key Skills and Qualifications

·      A bachelor's degree in English or Education (a master's degree is a plus).

·      Relevant teaching certification or license.

·      Strong command of the English language and literature expertise.

·      Excellent communication, organizational, and time management skills.

·      Patience, empathy, and adaptability to work with diverse student populations.

·      Proficiency in using technology and various teaching methodologies. 

📌 Detailed Job Description – US & Canada Logistics Expert

Position Title: US & Canada Logistics Expert

Location: Mohali Punjab

Department: Logistics & Operations

Employment Type: Full-Time

Reporting To: Operations Manager / Client Account Manager

Role Overview

The US & Canada Logistics Expert will be responsible for managing end-to-end logistics operations for North American clients, ensuring timely dispatch, accurate tracking, efficient load planning, carrier coordination, documentation accuracy, and customs compliance. This role requires strong operational knowledge of US & Canadian logistics, including ACE/ACI customs processes, FTL/LTL shipments, and freight forwarding coordination.

You will serve as the bridge between shippers, carriers, and customs brokers while maintaining a high level of client satisfaction through effective communication and 24/7 operational support.

Key Responsibilities

• 1. Dispatch & Daily OperationsAssign loads to carriers/drivers based on capacity, location, and schedule.
• Monitor pickup and delivery timelines, ensuring on-time performance (OTP ≥ 95%).
• Maintain communication with drivers for real-time updates.
• Record daily activities in TMS and provide EOD reports to clients.

• 2. Track & TraceProactively track shipments (FTL, LTL, Intermodal, Parcel) across US & Canada.
• Contact drivers/carriers every 2–3 hours for status updates.
• Provide clients with real-time visibility of their shipments.
• Identify exceptions (delays, route changes, breakdowns) and escalate promptly.

• 3. Load Planning & Carrier RelationsExpert knowledge of Load board and arrange loads for trucks
• Plan efficient load assignments considering cost, service levels, and regulations.
• Build and maintain strong relationships with carriers and owner-operators.
• Negotiate freight rates, spot rates, and accessorial charges.
• Maintain a carrier database for recurring business.

• 4. Documentation & Customs SupportPrepare Bills of Lading (BOL), Commercial Invoices, Packing Lists, and PODs.
• Support US brokers with ACE (Automated Commercial Environment) entries.
• Support Canadian brokers with ACI (Advance Commercial Information) filings.
• Ensure accurate HS codes, NAFTA/USMCA compliance, and duty/tax calculations.
• Maintain audit-ready documentation as per CBP (US Customs) & CBSA (Canada Border Services) requirements.

• 5. Freight Forwarding CoordinationCoordinate with international freight forwarders for air & ocean shipments.
• Manage bookings, container tracking, and export/import paperwork.
• Ensure smooth coordination between first-mile, main leg, and last-mile partners.
• Handle exceptions such as rollovers, customs delays, and port congestion.

• 6. Customer & Stakeholder SupportAct as the first point of contact for shippers, carriers, and customs brokers.
• Provide 24/7 coverage (rotational/night shifts) aligned with North American time zones.
• Resolve escalations (missed pickup, damage, misrouted cargo).
• Provide proactive communication to clients for all key milestones.

• Key Performance Indicators (KPIs)On-Time Dispatch & Delivery: ≥ 95% loads dispatched/delivered on schedule.
• Tracking Accuracy: ≥ 98% tracking updates captured in TMS within SLA.
• Documentation Accuracy: ≥ 99% error-free BOL, invoices, and customs filings.
• Carrier Retention: Maintain ≥ 90% repeat carriers for regular routes.
• Customer Satisfaction (CSAT): ≥ 4.5/5 rating from client feedback.
• Issue Resolution TAT: 90% of escalations resolved within 1 business day.

• Required Qualifications2–5 years of relevant experience in US/Canada logistics (dispatch, brokerage, freight forwarding, or customs).
• Strong knowledge of FTL, LTL, Intermodal, and Cross-Border logistics.
• Familiarity with TMS software (McLeod, Rose Rocket, MercuryGate, Truckstop, DAT).
• Understanding of ACE/ACI filing processes and cross-border compliance.
• Excellent English communication skills (written & verbal).
• Proficiency in MS Excel, Google Workspace, and logistics systems.

• Preferred SkillsExperience with freight brokerage or 3PL operations.
• Knowledge of USMCA/NAFTA trade compliance.
• Exposure to air/ocean freight forwarding documentation.
• Ability to work night shifts to support North American business hours.

• Why Join Us?Opportunity to work with leading US & Canadian logistics companies.
• Gain cross-border expertise in freight, dispatch, and customs compliance.
• Fast-track career growth with global exposure.
• Competitive salary, shift allowance, and performance bonuses.

Key Responsibilities:

• Develop and maintain scalable Python applications for AI/ML projects.
• Design, train, and evaluate machine learning models for classification, regression, NLP, computer vision, or recommendation systems.
• Collaborate with data scientists, ML engineers, and software developers to integrate models into production systems.
• Optimize model performance and ensure low-latency inference in real-time environments.
• Work with large datasets to perform data cleaning, feature engineering, and data transformation.
• Stay current with new developments in machine learning frameworks and Python libraries.
• Write clean, testable, and efficient code following best practices.
• Develop RESTful APIs and deploy ML models via cloud or container-based solutions (e.g., AWS, Docker, Kubernetes).

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Thirega@ vysystems dot com - WhatsApp - 91Five0033Five2Three

Fashion Consultant – Luxury Apparel

📍 Location: Kochi

Job Overview:

We’re seeking a stylish and customer-focused Fashion Consultant for our luxury apparel store. You’ll guide clients in selecting outfits, manage counter sales, and ensure a premium shopping experience.

Key Responsibilities:

• Assist customers with styling and product selection
• Manage counter sales and achieve store targets
• Maintain visual displays and store presentation
• Provide excellent customer service and brand experience

Requirements:

• 1–3 years of experience in fashion retail (luxury preferred)
• Strong communication & interpersonal skills
• Fashion sense with good grooming
• Flexible to work retail hours

Lead generation

( Canadian clients)

Responsibilities-

*Utilize outbound calling techniques to identify and qualify leads

*Asking questions to qualify leads as per clients requirement

*Excellent verbal communication skills

*Knowledge of best practices in sales processes

*Keeping up to date on specifics of the service and informing the client of the same. 

*Meeting targets on a regular basis

*Proven experience in outbound sales/lead generation

Location- Koramangala

Timings- 7.30 PM- 4.30 AM 

Shift- Monday to Friday ( Sat and Sun fixed off) 

Experience-Both freshers and experienced candidates can apply

• Ability to work independently and as part of a team in a fast-paced environment.
•        Experience with native development (iOS/Android).
•        Worked on deep linking in mobile apps
•        Hands on experience in Bridging Native code base to react native.

Our client is the fastest growing company in the space of student mobility in Asia Pacific as per Financial times.

More about them

- Long-term accommodation booking platform for students (think booking.com for student housing).

- Helps 80M students worldwide, find and book full-time accommodations near their universities, without the hassle of negotiation, nonstandardized and cumbersome paperwork, and broken payment process.

- Leading student housing platform globally, with 1M+ student housing units listed in 6 countries and across 80 cities.

- Growing rapidly and targeting $400M in annual gross bookings value by 2022.

We, r, are looking to hire an Director Engineering , who is a thought leader,and a world-class engineer who has a proven record of creating an impact on businessand engineering with little or no help. You will own the technology vision andsignificantly contribute to building the engineering team and culture. You will partner wiith Engineering Manager 2
the product and business teams to understand product features and specifications,translate them into high-level and low-level designs, thereby facilitating the team in building mission critical applications.


Key responsibilities
To build next-generation web applications which are efficient, reliable, and scalable.
Explore and design dynamic and compelling consumer experiences.
Analyze system function and performance requirements to support design
concepts.
Actively participate in design and code reviews to build robust applications and prototypes.
Work closely with Product managers, designers, and the business team to
implement solutions.
Maintain a very high standard of product quality, ensuring a delightful experience for users.
Endorsing upcoming standards, launching, iterating, and making a difference.

Technical Skills
1)4+ years of experience, working with web technologies and building scalable and distributed software products and infrastructure
2)Exposure to complete product development cycles - From inception to production toscaling up, supporting new requirements, re-architectures
3)Sound knowledge of design patterns and practices for writing clean, linted,maintainable, and reusable code
4)Experience in working with both backend and frontend web technologies
5)Experience with infrastructure deployment and maintenance
6)Keeps an eye on new platform and ecosystem changes

Regards
Team Merito

We are looking for a Technical Project Manager to oversee the successful execution of projects which involve deep integrations of various systems. This TPM should be able to identify the complete requirements of all involved stakeholders and identify the technical solution with a clear breakdown of tasks required for successful completion of the project.

Responsibilities:

• Create clear requirement documents for both new projects and changes on existing technical projects
• Identify business risks and points of failure in ongoing projects
• Plan and manage releases with all the system providers
• Troubleshoot any system failures on current projects

Requirements:

• Candidate must be from IIT.
• Candidate must have knowledge on Agile and Scrum.
• 4+ Years of total experience with atleast 2+ years in project management
• Understanding of data pipelines.
• Prior experience or knowledge on IT/Telephony Systems
• Excellent interpersonal and communication skills.
• Ability to multitask - excellent planning and time management skills
• Excellent leadership abilities.