Customer Support Executive

✅ 1. Web Development Intern – Job Description

Overview:

We are looking for a passionate Web Development Intern to join our team. This role offers the opportunity to work on real projects, build responsive web applications, and collaborate with designers and developers in a fast-paced environment.

Key Responsibilities:

• Assist in developing, testing, and maintaining front-end and back-end features.
• Work on HTML, CSS, JavaScript, and modern frameworks (React, Node.js, etc.).
• Collaborate with the design team to translate UI/UX into functional code.
• Debug issues and perform basic code reviews.

Requirements:

• Basic knowledge of HTML, CSS, JavaScript.
• Familiarity with Git and any frontend framework (React preferred).
• Eagerness to learn and take ownership of small modules.
• Currently pursuing or recently completed a degree in CS or related field.

✅ 2. QA Intern – Job Description

Overview:

We are looking for a detail-oriented QA Intern to assist in manual testing of web and mobile applications. You'll learn to write test cases, identify bugs, and ensure the product meets quality standards.

Key Responsibilities:

• Execute test cases and report bugs clearly with screenshots/logs.
• Collaborate with developers to troubleshoot and verify fixes.
• Document test results and track issues using tools like Jira or Excel.
• Participate in QA reviews and feedback sessions.

Requirements:

• Basic knowledge of manual testing concepts.
• Familiarity with writing bug reports.
• Good communication and documentation skills.
• Currently pursuing or recently completed a degree in CS, IT, or QA field.

We are seeking a highly skilled Software Development Engineer in Test (SDET) with a strong foundation in

mobile, API,and web test automation. You will play a pivotal role in ensuring the quality and reliability of our

products by designing,developing, and executing comprehensive test automation frameworks.

Required Skills:

● Strong programming skills in at least one language (Java, Python, JavaScript, etc.).

● Experience with mobile test automation frameworks (Appium, Espresso, XCTest).

● Proficiency in API testing tools and frameworks (Postman, Rest Assured, JMeter).

● Expertise in web test automation frameworks (Selenium, Cypress, Playwright).

● Solid understanding of software development lifecycle and testing methodologies.

● Experience with CI/CD pipelines and test automation integration.

● Excellent problem-solving and analytical skills.

● Strong attention to detail and quality focus.

Preferred Skills:

● Experience with performance testing and load testing.

● Knowledge of cloud-based testing platforms.

● Experience with test data management.

● Understanding of security testing concepts.

If you are passionate about quality assurance and have a strong desire to build and maintain high-quality

software, we encourage you to apply!

Keywords: SDET, Software Development Engineer in Test, mobile test automation, API testing, web test

automation,Appium, Espresso, XCTest, Postman, Rest Assured, JMeter, Selenium, Cypress, Playwright,

CI/CD, QA, testing

Vacancy for Teaching profile at IT training institute.

Technobrilliant Learning solutions is hiring an "IT faculty member" for IT Training & Skill Development center.

Position available:

1) FULLSTACK JAVA/PYTHON FACULTY

Mode of job: offline( onsite)

Location: Shivaji Nagar, Pune & KK Market (Katraj) Pune,

Experience : 2+ years for software testing & full-stack

5+ years for Salesforce.

Type: Full-time & Part-time

Salary: Depends on experience & interview.

Website: www.technobrilliant.com

Key Responsibilities

Product & Medical Knowledge

• Develop thorough knowledge of infant formula, pediatric nutrition, and pharma-based products
• Explain product composition, benefits, usage, and differentiation clearly to doctors
• Stay updated with new product launches, guidelines, and market trends

Doctor & Customer Interaction

• Visit pediatricians, gynecologists, hospitals, and clinics
• Conduct doctor detailing with scientific and ethical promotion
• Build and maintain long-term relationships with healthcare professionals

Sales & Promotion

• Achieve assigned sales targets
• Promote products through effective communication and selling skills
• Support new product launches and promotional campaigns

Reporting & Documentation

• Fill and maintain daily call reports (DCR), feedback forms, and survey formats
• Maintain accurate records of doctor interactions and market feedback
• Share timely reports with the sales manager / HO

Skills & Competencies Required

• Strong product knowledge (infant formula / nutrition preferred)
• Basic to good pharma knowledge
• Excellent communication and presentation skills
• Good selling and negotiation skills
• Ability to explain scientific information in a simple manner
• Format filling & reporting skills
• Self-motivated, disciplined, and field-oriented

Educational Qualification

• B.Sc (Nutrition) / M.Sc (Nutrition)
• B.Pharma / D.Pharma / Life Science background

Job Purpose Having quick turnaround and increased test coverage is the need of the hour; hence the increased emphasis on automation testing across projects. Publicis Sapient is looking for automation experts who in addition to the expertise in the tools and techniques also have the knack to understand the business needs, ROI and accordingly create the automation strategy. Assures consistent quality of Software Applications production by developing and enforcing robust Automated Software QE strategy, practices, and processes, providing documentation and managing people. They collaborate the with the project, business and (QE) teams, to develop detailed automated scripts, test frameworks to make the overall system more effective and efficient for our clients. Responsible for the overall quality of the project through effective QE leadership and management to ensure that all deliverables in terms of time, price and quality are met. This individual must have a proven track record of success building, leading, and managing a functional and technical QE team with a strong sense of quality ownership. This is a hands-on job that requires strategic thinking and planning to provide leadership and expertise throughout the entire QA lifecycle, ensuring the success of the team's manual and automation efforts in an agile working environment. Experience Required: 4-9.5 years Role: Senior Quality Engineer Education: Full time Bachelor’s/Master’s engineering degree Role Requirements Technical skills: Must Haves • Experience with QE for distributed, highly scalable systems • Good understanding of OOPS concepts and strong programming skills in Java, Groovy or JavaScript • Hands on experience of working with at least one of GUI based test automation tools for desktop and/or mobile automation. Experience on multiple tools will be added advantage • Proficient in writing SQL queries • Familiarity with process of test automation tool selection & test approach • Experience in designing and development of automation framework and creation of scripts using best industry practices such as Page object model • Integrate test suites into the test management system and custom test harness • Familiar with implementation of design patterns, modularization, and user libraries for framework creation • Can mentor team as well as has short learning curve for new technology • Understands all aspects of Quality Engineering • Understanding of SOAP and REST principles • Thorough understanding of microservices architecture • In-depth hands-on experience of working with at least one API testing tool like RestAssured, SOAP UI, NodeJS • Hands-on experience working with Postman or similar tool • Hands-on experience in parsing complex JSON & XML and data validation using serialization techniques like POJO classes or similar • Hands-on experience in performing Request and Response Schema validation, Response codes and exceptions • Good Understanding of BDD, TDD methodologies and tools like Cucumber, TestNG, Junit or similar. • Experience in defining API E2E testing strategy, designing and development of API automation framework • Working experience on build tools Maven / Gradle, Git etc. • Experience in creating test pipeline – CI/CD Preferred: (Mostly for people being hired at the Senior Associate Career Stage) • Possess domain knowledge to identify issues across those domains, understand their impact, and drive resolution [(familiar / expert in domains like retail banking, automobile, insurance, betting, food-markets, hotel industry, healthcare) • Used /Exposure to automation tool for automating mobile applications • Used /Exposure to automation tool for non-functional testing • To setup test environment for execution on cloud environments such as Sauce labs, browser stack • Knowledge of new tools (open source & licensed) in the automation world and have the knack to explore them and keep abreast with the latest tools in the market • Expertise in creating test automation frameworks, implementing and maintaining them on a project Experience in the modern agile practices such as BDD/Cucumber , Devops • Knowledge and experience in service virtualization and tools like CA Lisa • Hands-on knowledge of setting up PACT Broker and writing PACT tests is desirable • Experience in test management tools like Xray & Zephyr and integration of test framework with these tools • Understanding of commonly used software design patterns like Builder, Factory, Singleton and Façade. Test Management: Must Haves • Able to estimate for low and medium complexity applications and have used at least one of the estimation techniques. • Able to handle/oversight a small team ranging from 2 -5 people and can guide them during the complete SDLC cycle starting from test case creation till test closure activities • Well-versed with the most of the activities in defect management process, can define/enhance the defect documentation and TAR lifecycle process independently • Have expertise to enforce/adhere defect or other processes in the team Preferred (Mostly for people being hired at the Senior Associate Career Stage) • Mentored or coached at least one person • Can define Automation Test strategy and test plan for low and medium complexity applications taking into account the business needs, ROI etc. • Able to maintain and report test coverage matrix • Able to identify device coverage for the application in question. • Can devise regression testing approach Soft Skills: • Possess excellent Communication skills (written, verbal both formal & informal) • Helps to create a positive, collaborative working environment for the team. • Quick grasping and flexibility to adapt to new technologies/processes • Ability to multi-task under pressure and work independently with minimal supervision. i.e. Ability to prioritize when under pressure • Efficiently makes tough decisions and communicates them effectively. • Independently manages operational level client meetings. Develops strong relationships with appropriate client stakeholders. Acts as the primary POC/facilitator for planned (regular) client meetings. Manages peer-level client relationships (expectations, communications, negotiations, escalation, feedback, etc.)

As an IT Technical Lead, you will play a crucial role in managing and leading a team of IT professionals. You will be responsible for providing technical guidance, overseeing project execution, and ensuring the successful delivery of IT solutions. Your expertise will be instrumental in driving innovation, implementing best practices, and maintaining a high level of technical excellence within the organization.

Key Responsibilities:

Team Leadership: Lead a team of IT professionals, including developers, engineers, and support staff. Provide guidance, mentorship, and technical expertise to ensure team members' growth and success. Foster a collaborative and positive work environment.

Technical Strategy and Planning: Develop and implement a strategic technical roadmap aligned with the organization's goals and objectives. Stay up to date with emerging technologies and trends, and assess their applicability to the organization's IT infrastructure. Make recommendations for technology adoption or enhancements.

Project Management: Oversee the execution of IT projects, including resource allocation, task assignments, and timelines. Collaborate with stakeholders to gather requirements, define project scope, and ensure successful project delivery. Monitor project progress, identify and mitigate risks, and resolve issues as they arise.

Technical Expertise: Serve as a subject matter expert in various IT domains, such as software development, infrastructure management, cybersecurity, and data management. Stay informed about industry best practices and provide guidance on technical standards, frameworks, and methodologies. Conduct research and evaluation of new technologies to support business objectives.

Collaboration and Communication: Collaborate with cross-functional teams, including business stakeholders, product managers, and other IT teams. Effectively communicate technical concepts and solutions to both technical and non-technical stakeholders. Foster strong relationships with external vendors and partners.

Troubleshooting and Issue Resolution: Assist in troubleshooting complex technical issues and provide guidance to team members in resolving them. Identify root causes, implement corrective actions, and develop preventive measures to avoid similar issues in the future. Ensure the timely resolution of critical incidents.

Continuous Improvement: Drive continuous improvement initiatives within the IT department by identifying areas for optimization, streamlining processes, and implementing automation where applicable. Promote a culture of innovation, learning, and knowledge sharing within the team.

Qualifications and Requirements:

Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience).

Proven experience in a technical leadership role, managing and leading a team of IT professionals.

Strong technical background in one or more IT domains, such as software development, infrastructure management, cybersecurity, or data management.

In-depth knowledge of industry best practices, emerging technologies, and trends.

Proficiency in project management methodologies and tools.

Excellent communication and interpersonal skills, with the ability to convey complex technical concepts to both technical and non-technical stakeholders.

Strong problem-solving and troubleshooting abilities.

Demonstrated ability to drive innovation, implement process improvements, and foster a culture of continuous learning.

Technical Content Writer Job Profile

We are looking for a Technical Writer to join our team! As a Technical Writer, you will be responsible for producing high-quality and understandable documentation with the goal to improve the success of our products. 

Job Role

• Study product samples 
• Communicate with product designers and developers to understand product details
• Collaborate with technical staff 
• Analyze and manage existing and potential content
• Create and maintain the information architecture
• Make high-quality documentation that meets standards, is appropriate, and is easy to use
• Produce and distribute tutorials to help end-users use a variety of applications
• research and collect usability feedback from customers, designers, and manufacturer

Requirements and Qualifications

• 2+ years of experience as a Technical Writer or similar role
• 2+ years of experience in technical writing of software documentation
• Ability to translate highly technical information into easily understandable information for customers
• Creative skills and usage of photographs, drawings, diagrams, animation, and charts that increase users’ understanding
• Excellent written skills in English
• Knowledge of Microsoft Office
• A minimum of a Bachelor's degree
• Professional Writing or Creative Writing is a big plus
• A background in engineering or computer science is a big plus
• Critical thinker and problem-solving skills
• Team player
• Good time-management skills
• Great interpersonal and communication skills

URGENT OPENING for role of Store Manager

Job Location - Across AP/Telangana

Experience req.- 9 yr. min.

Job responsibilities-

• Timely opening of Store and adherence to all the processes from store opening to closing
• Optimum utilization of manpower & Team Development
• Customer Satisfaction/ Service, Avoid stock outs, which could be reason for loss of sale
• Loss Prevention, Customer Satisfaction & Service
• Pilferage Control
• Asset Maintenance, customer convenience & service
• Team Building, Employee Engagement
• Space Management, Maintain the hygiene, customer service, safety of staff & Customers
• Smooth Store operation entry, exit, parking, smooth flow of customer walk in to exit
• Statutory Compliance
• Safety and security of store Assets & merchandise , people and Property.

Mandatory skills required-

• Leadership skills-Man Management(Mostly Blue Collar and first time employment)
• Analytical skills-Ability to understand the situation and provide the way forward through consultation with seniors
• Good communication skills- Vernal and Non Verbal.
• Coordination skills- 360 degree, team, seniors, cross functional teams, customers, external stakeholders like govt Officials and Police
• Quick & Right Decision Making and basic computer knowledge.

Interested candidates can directly apply.

Click the apply button as soon as possible and grab the opportunity to work with renown name in retail industry.

Best regards !!

Neetu Dhiman ( Talent Acquisition executive)

TeamExtn is looking for a passionate Android Developer. It will be expected from you to build pragmatic solutions on mission-critical initiatives for a Fortune 500 company in the silicon valley. If you know your stuff, see the beauty in code, have knowledge in depth and breadth, advocate best practices, and love to work with distributed systems, then this is an ideal position for you.

Responsibilities:

You will build advanced cross-platform consumer and enterprise mobile applications.

Additionally:

• Participate end to end in the product life cycle: requirements gathering, solution design, development, testing, and implementation
• Be actively involved in interpreting analytics and customer data to improve the user experience.
• Collaborate with Carvana's Engineering, Creative Marketing and Customer Advocate teams.

Required Skills And Experience:

• 4+ years experience in Android development
• Proficiency in Java and/or Kotlin
• Experience with REST web services.
• Built or contributed to at least one Android app
• Experience with third party libraries and APIs
• Understanding of multithreading principles and best practices
• Strong debugging and troubleshooting skills
• Good communication and collaboration skills

Bonus Skills:

• Continuous integration experience with mobile apps
• Automotive industry experience

Interview Process:

We schedule a technical round that can go up to 2 hours, where we have technical discussions plus remote pairing sessions.

We double-check the potential team member is a culture fit. Culture fit is as important to us as writing code. Once we know that you are a great fit, we discuss and finalize numbers on the same call. You will have three days to take up the offer.

TeamExtn is a niche software consulting agency to implement pragmatic solutions that believes in getting the work done more than talking big. Come and join us in our growth journey.

Location: 

Mumbai Preferred
remote is an option