Cutshort logo
Hirebloc Ventures Pvt Ltd logo
Customer Support Executive
Customer Support Executive
Hirebloc Ventures Pvt Ltd's logo

Customer Support Executive

Divyanshi Manral's profile picture
Posted by Divyanshi Manral
0.5 - 4 yrs
₹1L - ₹4L / yr
Bengaluru (Bangalore)
Skills
Communication Skills
English Proficiency

Job Title: Customer Support Executive

Location: Koramangala, Bengaluru

CTC: ₹4.5 LPA (₹32,500 In-hand) + Additional Incentives

Working Days: 6 Days a Week

Week Off: Rotational Weekend Off

Shift: Rotational Shifts (may extend till 11:00 PM – 12:00 AM)


Job Summary

We are looking for a proactive and customer-focused Customer Support Executive to join our team in Bengaluru. The ideal candidate will be responsible for handling customer queries, providing timely resolutions, and ensuring a positive customer experience. This role requires excellent communication skills, problem-solving ability, and a customer-first approach.


Key Responsibilities

1. Customer Interaction

  • Handle inbound and outbound customer queries through calls, emails, and chat.
  • Provide accurate information about products, services, and processes.
  • Ensure prompt and effective resolution of customer concerns.

2. Issue Resolution

  • Identify customer problems and provide appropriate solutions within defined timelines.
  • Escalate complex issues to relevant internal teams when necessary.
  • Follow up with customers to ensure issue resolution and satisfaction.

3. Customer Experience

  • Maintain a professional and empathetic approach while interacting with customers.
  • Build positive relationships with customers to enhance satisfaction and retention.
  • Ensure adherence to service quality standards and company policies.

4. Documentation & Reporting

  • Maintain accurate records of customer interactions in the CRM system.
  • Document feedback and share insights with relevant teams to improve services.


Required Skills & Qualifications

  • Bachelor’s degree in any discipline.
  • 6 months–3 years of experience in customer support, customer service, or a similar role.
  • Excellent verbal and written communication skills.
  • Strong problem-solving and interpersonal skills.
  • Ability to handle multiple tasks in a fast-paced environment.
  • Basic knowledge of CRM tools and MS Office is preferred.


What We Offer

  • Competitive salary with performance-based incentives.
  • Opportunity to work in a dynamic and growth-oriented environment.
  • Exposure to customer experience and service operations.


Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About Hirebloc Ventures Pvt Ltd

Founded :
2023
Type :
Services
Size :
0-20
Stage :
Profitable

About

Home
Read more

Company social profiles

bloginstagramlinkedinfacebook

Similar jobs

Hyderabad
1 - 6 yrs
₹3L - ₹6L / yr
Telesales
Inside Sales
d2c sale
outbound sales

Job Description


Key Responsibilities

  • Make outbound calls to prospective and existing customers to promote products/services
  • Generate and qualify leads through telephonic conversations
  • Explain product features, benefits, and pricing clearly to customers
  • Achieve and exceed monthly sales targets and KPIs
  • Handle customer objections effectively and close sales deals
  • Maintain accurate records of calls, leads, and customer interactions in CRM systems
  • Follow up on leads and nurture relationships to ensure conversions
  • Coordinate with internal teams for smooth onboarding of customers


Must Have Skills:

1. 1+ Years in telesales/inside sales

2. Communication - Hindi, English - Expert

3. Converting leads into successful sales.


Good to have

1. Experience in selling D2C products

2. Healthcare experience

3. Ayurveda experience


Perks and benefits

Sales Incentives - more you sell the more you earn

Read more
Studymitr
Aditi Shinde
Posted by Aditi Shinde
Mumbai
1 - 3 yrs
₹3.5L - ₹4.2L / yr
Social media management
Content Marketing
Content Strategy
Marketing analytics

About Role

As a Marketer – Social Media, you’ll own the brand voice across digital platforms. From managing the content calendar to engaging with our growing community, you’ll help bring our clean, conscious, and feel-good aesthetic to life.


Key Responsibilities

  • Plan and manage content calendars across Instagram, LinkedIn, YouTube, and more.
  • Coordinate with design, influencer, and performance teams for consistent storytelling.
  • Manage community interactions — DMs, comments, and brand engagement.
  • Track performance metrics, growth trends, and audience insights.
  • Stay updated with emerging social trends, formats, and audios.
  • Support shoots, collaborations, and product launches through smooth execution.


Required Qualifications

  • 1–2 years of experience managing social media for lifestyle or D2C brands.
  • Strong understanding of visual storytelling, tone, and brand aesthetics.
  • Familiar with analytics tools and performance reporting.
  • Highly organized, creative, and trend-savvy.


Perks and Benefits

  • Competitive CTC: Up to ₹4.2 LPA
  • Creative ownership of the brand's digital presence
  • Work closely with a passionate, design-led marketing team
  • Exposure to end-to-end brand storytelling across platforms
  • Opportunity to experiment with new content formats and trends
  • Direct mentorship from experienced brand and creative leads
  • Employee discounts on all products
  • A collaborative, inclusive, and aesthetically inspired work culture
  • Growth opportunities within digital, content, and brand marketing


Interview Process

  • Round 1: HR/recruiter screening.
  • Round 2: Interview with Social Media Lead.
  • Round 3: Final discussion with Brand Head/Co-founder.



Read more
Cureya
Ishika Mehrotra
Posted by Ishika Mehrotra
Remote only
1 - 3 yrs
₹2L - ₹5L / yr
Solution selling
Relationship building
Healthcare
Sales strategy
Sales and operations planning
+9 more

Job Title: Field Sales Executive - Healthcare (Doctor Outreach)

Location: Mumbai, Delhi, Bangalore, Kolkata, Chennai, Hyderabad, Pune, Ahmedabad


About Cureya:

Cureya is a leading provider of healthcare services, dedicated to empowering doctors and sharing their knowledge with the world. We offer comprehensive book writing, publishing, and marketing services to help medical professionals create impactful and informative books.

Job Description:

As a Field Sales Executive, you will play a crucial role in driving growth for Cureya by reaching out to doctors and medical practitioners in metro cities across India. Your primary responsibility will be to encourage doctors to publish their books with our assistance, enabling them to share their valuable expertise and experiences with a wider audience.

Key Responsibilities:

  • Identify and target potential clients (doctors and medical practitioners) in metro cities.
  • Reach out to doctors through in-person visits to their clinics or offices.
  • Educate doctors about the benefits of publishing their books and how Cureya can assist them throughout the process.
  • Address queries and concerns from potential clients.
  • Negotiate and close deals with doctors who are interested in our services.
  • Maintain accurate records of interactions and sales activities.
  • Contribute to the development of sales strategies and tactics.

Requirements:

  • Proven experience in healthcare sales or a related field.
  • Existing network of contacts within the medical community.
  • Ability to reach 6-10 clinics on a daily basis.
  • Excellent communication and interpersonal skills.
  • Strong negotiation and persuasion abilities.
  • Self-motivated and results-oriented.
  • Ability to work independently and as part of a team.

Preferred Qualifications:

  • Bachelor's degree in business, marketing, or a related field.
  • Previous experience in the publishing or media industry.

Benefits:

  • Competitive salary and commission structure.
  • Opportunities for career growth and advancement.
  • Flexible work arrangements.
  • Supportive and collaborative work environment.

Join Cureya and make a meaningful impact on the healthcare industry!

Read more
Leading Fleet Tech Co.
Leading Fleet Tech Co.
Agency job
via Qrata by Blessy Fernandes
Remote only
4 - 8 yrs
₹22L - ₹38L / yr
skill iconJava
J2EE
skill iconSpring Boot
Microservices
Algorithms
+4 more
Design new systems and redesign existing systems to work at scale.
● Care about things like fault tolerance, durability, backups and recovery,
performance, maintainability, code simplicity etc.
● Lead a team of software engineers and help create an environment of ownership
and learning.
● Introduce best practices of software development and ensure their adoption
across the team.
● Help set and maintain coding standards for the team.
Read more
Appitsimple infotek Pvt. Ltd.
Kiran Guwalani
Posted by Kiran Guwalani
Remote only
1 - 8 yrs
₹3L - ₹15L / yr
FreeSWITCH

Headquartered in Ahmedabad, Appitsimple is better known for its innovative "Digital Products" - SoftwareSuggest and CallHippo. It is an IT company that has been revolutionizing & simplifying the way organizations do business since Jan 2014.

We are a growing team of 180+ professional experts coming from diverse backgrounds who have keen expertise in dealing with Digital Products. A flexible work environment, a high level of empowerment, involvement in the company's business decisions, leadership development through mentoring, skills development initiatives are the big takeaways at Appitsimple Infotek.

URL: https://appitsimple.com/about" target="_blank">https://appitsimple.com/about

Job description

  • Candidate should be familiar and comfortable with Freeswitch.
  • SIP Development experience.
  • Must be aware of Sip and webrtc integration.
  • VOIP software development.
  • Good Knowledge in PBX, SIP, RTP protocols.
  • Worked on Queue, IVR and Voicemail related applications.
  • Expert in Freeswitch installation, configuration and troubleshooting.

Regards,

Devshree Vaishnav

Read more
TechUnity Software Systems India Pvt Ltd;
Ashwin Vijay
Posted by Ashwin Vijay
Coimbatore
2 - 3 yrs
₹2L - ₹5L / yr
skill iconiOS App Development
iOS App Developer
skill iconObjective C
skill iconSwift
Cocoa Touch
+1 more
Job Summary
TechUnity is looking for iOS Developers responsible for the development and maintenance of applications aimed at a range of iOS devices including mobile phones and tablet computers.

**

Responsibilities and Duties
Design and build applications for the iOS platform
Ensure the performance, quality, and responsiveness of applications
Collaborate with a team to define, design, and ship new features
Identify and correct bottlenecks and fix bugs
Help maintain code quality, organization, and automatization
A commitment to collaborative problem solving, sophisticated design, and the creation of quality products is essential
Required Experience, Skills and Qualifications
Skills:
Proficient with Objective-C or Swift and Cocoa Touch
Experience with iOS frameworks such as Core Data, Core Animation, etc.
Experience with offline storage, threading, and performance tuning
Familiarity with RESTful APIs to connect iOS applications to back-end services
Knowledge of other web technologies and UI/UX standards
Understanding of Apple’s design principles and interface guidelines
Knowledge of low-level C-based libraries is preferred
Familiarity with cloud message APIs and push notifications
Knack for benchmarking and optimization
Proficient understanding of code versioning tools
Read more
VCTI
VCTI
Agency job
via Bohiyaanam Talent Solutions by Sakshi kulkarni
Bengaluru (Bangalore)
4 - 5 yrs
₹15L - ₹20L / yr
skill iconC
skill iconC++
Kernel Programming
Linux kernel
skill iconPython
+2 more

                      Velankani Communications Technology

                                         Job Description

Immediate joiner/ 30 days Notice Period
Location: Bangalore

Academics:

B.E. / B. Tech / MCA/ M. Tech (Computer Science / Electronics & Communication / Electrical) With 4-5 Years of industry experience. 

Primary Skills:

  • Candidate should have 4-5 years of development experience with hands-on work on Linux kernel programming skills and device driver development in the products like SD-WAN, ADS/ADC,
  • Advanced firewall, WAN Optimization, etc.

Experience:

  • Experienced in System Programming and developing multi-threaded high performance networking products.
  • Strong in Linux kernel programming and device driver development.
  • Knowledge of DPDK, VLAN, Trunking, WiFi 802.11 standards, and LTE.

Preferred:

  • Experience in hypervisors and cloud platforms
  • Strong Knowledge in the networking domain (L2/L3/L4)

Languages:
  • C, C++
  • Python(Good to have)

Primary Skills:
C, C++, Linux kernel programming, Device Driver, VLAN, DPDK.

Secondary Skill: Data Structures, Cloud, Python, Networking.


Read more
Cuddles Foundations
Cuddles Foundations
Agency job
Remote only
3 - 5 yrs
₹5L - ₹6L / yr
Social Media Marketing (SMM)
Social Media Optimization (SMO)
Social media strategy
Email Marketing
Search Engine Optimization (SEO)
+1 more

As a Marketing Associate, you will lead and manage the day to day operations of the
marketing team at Cuddles Foundation with a vision to enlist new supporters for the mission and grow
existing relationships. You will report to the Marketing & Communications Lead.

Responsibilities:
→ You’ll manage the annual and monthly marketing calendar and scheduling of tasks
→ You’ll manage our campaigns and grow our engagement and reach strategically
through email, search and social media, taking full ownership of organisational
marketing goals.
→ You’ll work closely with the social media team to plan the content calendar and
promotional strategy.
→ You’ll work closely with the digital team to update the blog and other dynamic
website content.
→ You’ll liaise with the creative team for campaigns and collaterals needed for
fundraising campaigns, events and programmes.
→ You’ll write communication briefs that are backed with content, research and insights
for the creative team to execute.
→ You’ll manage incoming media requests.
→ You’ll represent the organisation and team at industry events, fundraisers and press
conferences.

Must Haves :
→ You have a bachelor’s or a master’s degree in communication or advertising or digital
marketing.
→ You have 3-4 years prior experience working in a marketing or communications role,
preferably in the e-commerce or digital space.
→ You have superior written and verbal communication skills.
→ You have proven success in executing digital marketing and communications
strategies and campaigns for consumer brands.
→ You’re up to date on consumer insights and trends.
→ You’re capable of working well as part of a team as well as independently.
→ You’re tech-savvy and have worked with applications like Mailchimp, Canva and
Zoho.
→ You’re open to traveling and commuting to field sites when needed.



Skills :

You see the bigger picture.
You can think analytically and strategically. You're able to break a large project into bite-size
pieces while always keeping your eye on the big picture. You think two steps ahead and can
see how complex initiatives come together for maximum impact.
You get things done.
You’re a great multitasker and capable of simultaneously managing multiple projects with
different deadlines. You follow through on every job, no matter how big or small. You live for
hitting deadlines and understand the importance of keeping on schedule. You love to identify
people’s strengths and build processes to make things run more smoothly.
You’re a stickler for organising things.
You have remarkable attention to the smallest details. You have an excellent project
management skills and the ability to meet deadlines.
You're a communication ace.
You keep everyone in the know so that the job gets done efficiently and effectively. You
know when to ask for help, when to listen, and when to speak up. And you're known for your
professional candour.
You have a team ethos.
You thrive in a creative, inventive, fast-paced start-up environment. You're excited to work
cross-functionally with other departments and enjoy bringing people together to achieve a
goal. People enjoy working with you because they know they can trust you.

Location : Mumbai/ Remote
Open to remote/hybrid working modes. You may need to come into the office for meetings
or training
 

Read more
Gracira Technologies LLP
at Gracira Technologies LLP
8 recruiters
soniya s
Posted by soniya s
Remote, Mysore
6 - 9 yrs
₹15L - ₹20L / yr
skill iconJava
Microservices
skill iconSpring Boot
J2EE
RESTful APIs

Java Springboot Developer

  • Java Springboot - Support end-end management of the APIs over its entire lifecycle
  • Work with various application teams to understand their business needs and requirements for the API implementation
  • Ensure API documentation is created and remains up to date
  • Ensure code and design quality with appropriate logging, monitoring, tracing, and security standards in place
  • Help troubleshoot and resolve issues related to the API platform, API accessibility and API deployments
  • Perform root cause analysis for Production issues and come up with solutions that will prevent them from happening in the future
  • Governance, Event Driven Architecture, message-based architectures, and caching strategies and frameworks.
  • Participate and contribute in grooming technical user stories impacting integration

Who You Are

To qualify for this position, you should meet the following requirements:

  • More than 6 years of experience in development, and implementation of enterprise-wide solutions based on Java Technologies (Java, J2EE, Webservices/Spring)
  • At least 3-5 years of hands on experience with design, development and implementation of Spring Boot, Microservices
  • Experience in Deploying Microservices (spring-boot, node's)
  • Good understanding of security protocols (e.g. OAuth, SAML)
  • Excellent analytical, oral, written communication and presentation skills with ability to interact with global delivery technical teams.
  • Experience in Agile methodologies
Read more
ROCKETBOX
at ROCKETBOX
2 recruiters
Anmol Chopra
Posted by Anmol Chopra
Mumbai
1 - 4 yrs
₹6L - ₹8L / yr
skill iconRuby on Rails (ROR)
skill iconPostgreSQL
skill iconMongoDB
skill iconRedis
skill iconJavascript
+3 more
Technical Overview We are primarily a rails shop with postgres/postgis, mongodb and redis at database layer and leverage AWS via chef for infrastructure. It may be evident from our choice of tools and our current team composition that we are here for the long haul and intend to grow aggressively. We value agile methodologies like code reviews, extensive test suite, continuous integration, extensive testing, frequent deployments, scrum and the best standard practices. You will be working alongside one of the best teams who write crisp clean code. Who are we looking for? We’re searching for a strong, friendly, flexible, and seasoned people to strengthen our engineering team. We value curiosity and eagerness to learn. When presented with a challenge, you question until you are clear what the problem is and then do whatever it takes to get the task done. You need to be crisp and detailed oriented, and willing to own an outcome and run with it, without somebody telling you exactly how to get there. We believe that is what it takes to build a high performing team. Working here means being part of a team that works hard, fast and cleverly to keep growing at rocket speed. 1) You are an experienced Rails developer, designed and delivered production ready apps. 2) Your code is modular, readable and unit-tested. You are proud of what you have built. 3) Comfortable and productive in a unix-like shell environment 4) You excel in a team environment by collaborating with or supporting your peers. You love to teach and you are not afraid to learn & implement something new 5) Follows the latest updates in the ruby community. 6) You have good demonstrable knowledge of front-end technologies like JS, jQuery. 7) You have experience with RESTful APIs and have been part of developing on in the past 8) You are an SQL ninja and have a working knowledge of NoSQL (Redis, MongoDB) 9) You are interested in or experienced with at least one another programming language/ framework and can explain why that language is worthwhile. If that’s you, your responsibilities will be 1) Take ownership of a product, maintain the existing product, work independently, always ensuring the code quality is of the highest standard 2) Find solutions to seemingly difficult problems and implement them in code What you can expect from us 1) Fun-loving, motivated co-workers who you would love working with 2) An environment where you are encouraged to question, experiment, take the risk and push the envelope. 3) Opportunity and resources to do your best work and pursue your dreams Please apply along with the latest resume and a link to your project portfolio or github profile if you would like to discuss this role further. You can still apply if you don’t satisfy some of the requirements. We prefer candidates who can join us immediately or ones with a short notice period. Work Location: Mumbai Compensation: 6-8 LPA Contact: [email protected]
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos