Job responsibilities : - Contact with our customers who have placed requests on UrbanClap- Display excellent customer service skills, identify and overcome objections of customers- Possess the ability to empathize & prioritize our customer needs- Demonstrate ownership to resolve challenging customer issues, escalating when necessary- Demonstrate conflict resolution, negotiation, and de-escalation skills- Maintain current customer/potential customer data base- Maintain complete records of telephonic interactions, orders and account- Regularly update the Business Development team with customer/provider issues- Provide email, phone and chat support to customersJob requirements :- Flexible with the working schedule; may be expected to work weekends, holidays and events- Ability to think through a business both strategically and operationally- Strong interpersonal, time management, and problem solving skill- 1-2 years of experience in providing customer services (not BPO's)
Job responsibilities: -The right individual should have a combination of sharp analytical decision making, sound business judgement, robust result-driven execution and creative iterative business building. - Understanding the needs of the business, its strategic direction and identifying initiatives that will allow a business to meet those strategic goals - Use analytical skills to determine which verticals and markets work and insight to build on that experience - Identify marketing opportunities within the category, analyze the business to understand trends, shifts, spikes/dips etc. - Team management, defining responsibilities of the business development team and conducting weekly reviews in terms of measurability and metrics. - Represent Marketplace business for the category at review meetings Job Requirements: - Graduation degree is a must - 1-3 years of experience in a high growth operations based startup, FMCG or other consumer companies, or consulting.- Prior experience in operations or category management is a bonus- High sense of ownership and a penchant for excellence - Ability to think through a business both strategically and operationally - Strong interpersonal, time management, and problem solving skill
A fine opportunity to grow with a Fitness brand that is growing its base across the country. Our client is a full-stack fitness and lifestyle brand that is making fitness affordable, accessible and enjoyable through technology, data, and intelligence. Available on iOS and Android, this app allows subscribers to work out anywhere, anytime and chose from a variety of available workout options like gym workouts, yoga, Zumba, Pilates, spinning, kickboxing, CrossFit, and MMA. It gives access to 3000+ top gyms and fitness studios, fitness coaching plans and personal nutrition assistance and more in Ahmedabad, Bengaluru, Delhi-NCR, Hyderabad, Jaipur, Mumbai, Pune.Founded in 2015 by a CII member and serial entrepreneur, our client is democratizing and digitizing the Indian health & fitness ecosystem by offering workouts close to your home, office or your favorite neighborhood.As a Business Development Executive, you will be establishing and nurturing relationships that fill the business pipeline with prospective gyms/ fitness centres; increase partner base.What you will do: Building and maintaining long-term relationships with on-boarded service professionals and resolving their queries in real time. Creating business development strategies; identifying roadblocks and driving new business from conception through the closure Negotiating new partnerships and business alliances; managing and retaining relationships with existing gyms/fitness centres Imparting necessary training to on-boarded service professionals on how to use FITPASS to their maximum advantage - Website, App, CRM Generating leads and cold call prospective gyms/ fitness centres; take a lead on escalations Ensuring smooth backend operations and timely pay-outs to partners (gyms and fitness studios) across the allotted city What you need to have: MBA preferred You possess a degree in economics or physics and have at least 1-3 years’ experience within sales, strategic partnerships, business development and/ or commercial strategy. You are a result driven individual with an instinct for measuring ROI at each stage and making informed decisions, backed by relevant data. You possess excellent interpersonal skills to develop and nurture client relationships. You are good at building relationships and can forge strong connections at all levels within an organization You are highly goal driven and work well in fast paced environments You are a self-starter and demonstrate a high level of resilience Proficient in English and communication skills Strong presentation skills. Should have sound knowledge of PowerPoint and Ms excel
Responsibilities: Gain a clear understanding of customer’s businesses and requirements. Revenue Generation Gather market and customer information. Customer Acquisition, Revenue generation, Data gathering, Field sales, ColdCalling, Business Presentations. Focus on revenue generation, increasing profitability and sales targetachievement on a regular basis. Prepare business presentations, proposals and showcase companycapabilities to prospective clients and their teams. Develop, review, and report on business development strategy, ensuringthat strategic objectives are well understood and executed by the team. Proactively seek new avenues to penetrate clients and attract prospects. Develop business plan to drive penetration, revenue growth and brandleadership. Execute pre-determined targeted sales to generate new business includingcold calls. Coordinate with client for timely feedback including making repeated visitsto client as and when required. Identify, negotiate and manage strategic relationships with Potential clients. Customer Interaction Effectively execute and manage every element of the sales process on anindividual level and build a top-notch direct / partner sales team. Developing and implementing long term relationships with all clients. Optimize utilization of funds for visibility, promotions and trade engagement Quality data generation to for calling’ Competitor and Market analysis Coordination with the support team to give external support to thecustomer for customer satisfaction. Extracting exact requirement from the customer with exact documentation,scope of work and handing the requirements to the technical team.Preferred Skills: Good understanding of business processes. Superior communication both written and verbal (proposal making, emailcorrespondence), Presentation and Relationship building. Excellent time and team management skills and be comfortable working in aTeam. Brilliant negotiation skills
Research, target and open new client opportunities Develop targeted messaging to engage prospect companies and executives Qualify prospects by understanding customer needs and budgets Update CRM system with all customer communications Understanding customer needs and identifying sales opportunities
Responsibilities : Screening the candidates' profile for the current openings Daily Calling to around 60 candidates to judge their interest map the skill sets. Ownership of Assigned Accounts and responsible for closing the requirements of the Client at given time frame. Maintaining Google forms, sending emails to clients, scheduling interviews, etc. Qualify or reject candidates based on interview feedback and resume reviews Serve as a point of contact for screened candidates till he joins the organisation. Qualifications and Who Shall apply : Minimum Bachelor's degree. Prior HR experience mandatory in HR recruitment consultancy.. Atleast 6 months to 2 years of Work Experience in HR Recruitment Role. Candidate should be available for full time (in-office) at Gurgaon. Effective communication skills : English Proficiency (Spoken & Written) Experience working with Microsoft Office suite. Should be confident to take both inbound and outbound calls of client and candidates Strong organisational skills, Street smart, storyteller, eager to learn & grow. A pro-active and highly motivated individual who can take ownership of the task Candidates should be based out of Gurgaon/Delhi NCR as they are expected to come to the office six days a week. Have an ability to determine a candidate's potential through clever questions. Committed to both meeting and exceeding assigned targets and who loves celebrating the closing deals. About ConsultBae We at ConsultBae are solving the most significant problem that organisations face today. Finding the right talent that can complement an organisation's culture and growth. ConsultBae blends technology with human intelligence that increases the quality of candidates exponentially and reduces closure TAT. Perks & Compensation : Informal dress code; Free beverages. Monthly Closure Celebrations. Attractive Variable components on Monthly Basis and opportunity to earn ESOPs in coming future based on performance. Appraisals in every six months.
Job Overview Mesh is building intelligent SaaS for the future of work. Mesh is an internal social network for companies that makes it easy for employees to accomplish goals and get timely feedback, especially in remote teams. The company is founded by two successful B2B tech entrepreneurs & an HR consulting leader. With offices in San Jose (USA), Gurgaon (India) & Mumbai (India), Mesh is funded by Y Combinator & leading VC firms from both US & India. We are now hiring a talented Sales Development Representative professional to join our team. If you're excited to be part of a winning team in a high growth space, Mesh is the place to be! Responsibilities Anticipate needs by studying services and conducting market research to identify new leads Demonstrate the value of our offering through phone calls, emails, LinkedIn and other social mediums with the aim of qualifying leads Research your target companies and prepare executive summaries to turn your Sales Executive into a guru ahead of their calls Diligently update our CRM, to stay current on leads and follow-ups Be the first point of contact for new business prospects and determine the next steps for each prospect moving forward Collaborate with sales teams by bringing innovative lead generation ideas to each weekly meeting Shadow your dedicated Account Executive in meetings and other activities to help you acquire the skills you’ll need for the next role on the sales team. Qualifications 1-2 years experience in similar roles; Experience as an SDR at any technical product company is a big plus! Flawless communication skills, both written and oral, with extensive public speaking experience Working knowledge of the enterprise software market or the ability to learn new software quickly Demonstrated ability to work solo as well as being a productive team member, making outbound reach - outs every day Have a strong work ethic and are eager to learn and make new connections with prospects Job Location We are currently operating on a fully remote basis, at least till the vaccination comes to all our employees. Post that you will have to work out of our Gurgaon Office. Salary & Benefits Market competitive fixed compensation with performance linked cash bonuses We operate 5 days a week and have 20 days annual paid leave policy All business expenses such as phone bills, premium accounts etc. will be reimbursed Why us Learn from industry leaders! Our Co-Founders comprise two successful B2B Tech entrepreneurs (the ex-founders of TargetingMantra - an e-commerce personalization company acquired by Snapdeal) and a former India advisory leader of a global Big5 firm. Mesh is also backed and advised by the India CEO of a global professional services company and top tier VC firms. Work with world-beaters! Our core team has over 30 years of machine learning, scalable web services and core technical product development experience. The team comes from top tier colleges such as IIT, NIT and IIM and have worked with leading technology firms such as Amazon, Microsoft etc. Help solve a real problem! Did you know that 85% of the global workforce is disengaged, costing organizations US$ 500 bn annually? What’s worse is that 75% employees do not feel adequately valued at work and 40% even experience moderate to severe burnout! What’s worse is that companies today understand their customers better than their employees, their first customers! Work in a rapidly growing space! The way we engage, review and reward people at the workplace is undergoing significant shifts. The total addressable market for employee experience transformation is already US$200 bn. The space comprises some exciting and well funded startups such as Humu, Workhuman, CultureAmp and Glint amongst others. Involve in building a truly disruptive product! At Mesh, we have started focused with a platform that drives continuous recognition and personalized rewards and are working towards building an end to end people intelligence platform that helps organizations build a culture of growth and joy!
About SaaS Labs We’re a Palo Alto & Noida-based product company building products for sales, support & success roles. Our popular products are JustCall, Helpwise & EasyCalendar. We’re 5th fastest growing in India & 54th in APAC as per Deloitte in 2019 Bootstrapped our way to >$6mil ARR. Targeting $50mil ARR by 2023 end Closed a large venture funding round in Jan 2021 (yet to be announced) Growing team size from 70 to 150 in 2021 and 500 by 2023 Job Profile – Customer Support Associate Experience- 6 months- 4 years Location – Noida Shift Timings- Rotational Role & Responsibilities: 1.Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutions. 2.Identify and assess customers’ needs to achieve satisfaction 3. Build sustainable relationships and trust with customer accounts through open and interactive communication 4.Provide accurate, valid, and complete information by using the right methods/tools5.Keep records of customer interactions, process customer accounts, and file documents.6.Take the extra mile to engage customers.7.Demonstrate the value of our product to our customers every day by providing amazing customer support. 8. Brilliant communication skills. 9. Stronghold on English language (written and verbal)
Profile- Business Development RepresentativeExp- 6 months- 4 yrsShifts- Rotational Overview: We are looking to hire smart and passionate folks for our inside sales team. The inside sales team is responsible for engaging with prospects and driving sales in the SMB segment. They understand the needs and requirements and collaborate with internal teams to help ensure a smooth sales process. Responsibilities (What you'll be expected to do): - Qualify and prospect inbound leads generated by the lead generation team. - Be responsible to convert trial prospects to paid customers through enthusiastic customer engagement. - Own individual targets and work towards generating new revenue. - Collaborate with other appropriate internal teams and represent the customers to solve their business requirements. - Work with various internal stakeholders and achieve team targets. Requirements (What we look for in candidates): Must-haves: - 0.5-2 years of work experience in any customer-facing sales role. - Clear, concise, and effective written and oral communication skills. - Empathy towards customers and understanding their needs. - Interest, curiosity, and openness to learning new technologies. - Good interpersonal skills and ability to collaborate with internal stakeholders as well as end customers. - Learning mindset and the right attitude that will help you thrive and adapt in a fast-paced, performance-driven environment. - Flexibility in working in different shifts/regions. This is absolutely mandatory because you will be expected to work a specific shift for a minimum of two years. Good to have: - Prior work experience in SaaS product companies in domains relevant to Freshworks' suite of products. - The proven track record of consistency in overachieving targets.
Profile- Sales Development RepresentativeExp- 6 months- 4 yrsShifts- Rotational The Sales Development Representative (SDR) is responsible for identifying and creating new qualified opportunities for their Account Executive/ISA partners. This role manages the outbound campaigns of their sales division by qualifying active buying interest and identifying critical decision makers to successfully position the JustCall value proposition. Your Daily Adventures Will Include Like we mentioned before, you’ll be using JustCall! Our platform was designed to make you successful and help you achieve your quota. Making 50+ outbound phone calls each day. Creative outbound prospecting within your named accounts/potential accounts. Leveraging sales tools such as LinkedIn, Slintel/Zoominfo, to network with potential customers Achieving and exceeding weekly/monthly metrics (appointments, qualified leads, new contacts, etc.) Gain business knowledge through researching how different businesses operate, leadership structures, what their pain points are, and challenges they face every day This is an individual contributor role that reports to a sales manager who values in-the-moment coaching, weekly one on ones as well as autonomy to allow you to own your success Pipeline organization and collaboration with Account Executives/ISA’s for qualified meetings Daily team huddles to celebrate wins and share goals Basic Qualifications You embody our Core Values: We are hungry craftspeople. We have grit. We are honest. We take ownership. We have each other’s back no matter what. We’re one with our customers. We find strength in diversity and inclusion. Have the ability to think on your feet in a conversation and answer unexpected questions with ease 1-3 years of Sales prospecting and closure experience is a plus. Demonstrate empathy for customers struggles and challenges Intellectually curious Resilient in the face of objections Willingness and desire to work in a fast-paced and high growth environment Have a passion for sales and sales processes You are good at finding ways to motivate yourself and your teammates. The camaraderie and Team Spirit is the name of the game around here Highly organized and able to adapt to changing priorities You feel confident using programs like Pipedrive and LinkedIn. If you haven’t used them, that’s ok! You have had to learn new programs before and have a knack for picking them up quickly
We are looking for a good candidate for the post of Community Manager along with experience of 2 or 3 years minimum. He or she as front desk executive is responsible for handling our clients or other thing associated with our company. The candidate should have good communication skills and definitely, he/she should be able to speak English fluently. The candidate has to help clients with their issues regarding office services and policies. The candidate should have basic computer knowledge. Must possess interpersonal skills. Must be very courteous. This position would control, monitor all the facility management. The position would be responsible for issuing office supplies and stationery to all the coworkers on the floor. Most important - Maintain cleanliness in the workspace for the healthy work environment To redress all grievances related to the facility management and to report the same to the Workspace Manager and ensure that grievances/issues are resolved. Collecting Payment from daily users Assist management with Promoting the brand. Maintain, record and update the inventory management of all assets and office supplies and stationary.
Do you wish to be a part of a disruptive team, passionate towards democratizing education for students across India? Then read more. Our client is an expert in education financing and counselling related to higher studies abroad. They help students to understand about scholarships in various colleges abroad, whether they are eligible and how to apply for such esteemed institutions. Their dedicated page enlists every scholarship available across the globe, apart from other facilities required by students like visa counselling, forex, accommodation, Peer contacts etc. They also offer the best resources for exams like IELTS, TOEFL and GRE apart from organising webinars and events to connect with industry experts, alumni and fellow students - that helps to prepare for these travels, loans and more. Partnered with the most prominent Banking and non-banking financiers, the team is led by FinTech-experienced IIT Kanpur alumni, passionate about offering sustainable financial offerings. As a Senior Sales Manager, you will drive end-to-end sales in our overseas education loans vertical, reporting directly to the COO. What you will do: Engaging with and monitoring the performance of the sales team Engaging with lending partners to identify roadblocks and resolving them Reviewing sales staffs’ performance through reports and other interactions, then developing or replacing staff to have a consistently high performing team Managing customer escalations and complaints Presenting regular updates to COO What you need to have: Should have experience in loan sales management. Experience in the education loans vertical is a plus. They should be comfortable making sense of reports, and using them to drive business outcomes. This is a result-oriented position, which requires a candidate with result-focus and a strong sense of ownership. Strong communication skills (both verbal and written) and problem-solving ability are a must
We are looking for a Full Stack Web Developer to join our team to lead some already "pre-approved" projects. We are rebuilding our tech team post the pandemic & are looking for some enthusiastic & driven by passion kinda people. Also, if you can finish 3 cans of beer under 2 minutes then you are highly likely to get Saturdays off!!The requirement is immediate and what we are looking for is as follows:The candidate should: - be well versed with both front & back end development. Just being versed with one wont do. Nope. Has to be both. Period.- have had "project lead" experience & should be able to conceptualise a project from start to finish. Leaving it mid way just isn't our style...unless it's a boring conversation or a McAalo Tikki Burger...both suck equally!- be able to think on their feet, think out of the box, push the envelope, look at the big picture, find the devil in the details, lead by example & most importantly, should be willing to go back to the drawing board. Here, thats all the office jargons we could put up here...rest needed censoring.- have good communication skills. We don't need the best. As long as you can recite 'ba-ba black sheep' without a pause or two, it should do!- be healthy, fit & willing to work some days from office and some days from home. To us, work life balance is very important & so is paying 50% office rent during the pandemic!
Cold Calling, Business Development and Lead Generation via Phone, Email and Web. Direct Selling and Target Based (Field Sales/Out Side Sales). Prepare and follow up on sales quotations made to clients. Will be responsible for client retention, per client revenue optimization & renewals. Handle client queries/escalations. Should have effective sales & negotiation ability. Interacting with vendors for product upload in their respective Domain. Manage and create product listing and another day to day activities on portal Improve Customer perception and product-wise market share, a good understanding of technical and market feasibility of the product. Must have a Laptop & Bike
ABOUT THE ROLEToppr is looking for an Academic Consultant (AC) who is passionate about changing the way millions of children learn. He/she schedules and conducts structured counseling sessions. Through this session, the AC analyses a student’s need for Toppr and helps him/her buy the subscription. ACs at Toppr are enthusiastic about bringing a change in the field of education. They take independent, well-informed decisions based on their insight into ground reality. So, if you love interacting with people, are extremely student-centric and are committed to spread personalized learning, then we are looking for you.WHY SHOULD YOU JOIN TOPPRWeekly incentives: Opportunity to earn incentives on a weekly basis. Participate in regular contests and get a chance to win exciting prizes.Perks and bonuses: Earn 3x more than your fixed pay. We appreciate your efforts by providing exciting perks and bonuses tailored specifically for you.Custodian of a bright future: Create the right educational path for students.Help them overcome their obstacles to learning by using Toppr.As the business grows, you grow: We want Toppr to be built from within. We look at you as someone with the potential to become a future sales leader.Learn from the best: Learn from leaders whose teams have brought over 25x growth over the last 2 years.Toppr’s journey, mission, values, future outlook, and footprint across India.Spend time with our product and sales experts to get up-to-speed on Toppr’s product, marketing, and sales strategies. Attend counseling sessions with your experienced team members to gain first-hand experience of the counseling process.Carry out at least 3 counseling sessions/day with students and their parents at their homes.Become an expert at understanding students’ profiles and their problems through structured counseling sessions. Explain to students how Toppr’s personalised learning app addresses their needs.Bring in 1.5 lakh+ revenue every week. Manage a portfolio of a large number of students. Watch the revenue you bring in make a widespread impact on Toppr’s business.Coach and mentor your new team members and help them get up-to-speed with Toppr and its counseling process.MBA/PGDM or B.Tech/BE from recognized institutes. B.Com or equivalent graduates from reputed colleges can also apply.2 - 4 years of Business to Consumer (B2C) sales experience is preferable. Freshers can also apply.Awareness of the subjects taught from classes 5 to 12 across various boards/curriculums globally. Sound knowledge and understanding of the challenges students face in schools/coaching classes.Integrity: As an AC, we entrust you with our Customer Resource Management (CRM) tool and sensitive student-related data. We expect you to handle it with utmost responsibility and care.Empathy: Ability to approach any situation with patience and natural empathy.Drive: Enthusiasm and will to work relentlessly for achieving and exceeding business targets.Communication: Excellent communication skills in English and/or the regional language.Continual learning: Eagerness to learn and upgrade your product knowledge. Stay updated about the changes in the educational system.HOW YOU’LL RAMPIn First Week…By Day 30…By Day 90…WHO YOU ARETo be successful in this role, you’ll need to have the following skills:ABOUT TOPPRToppr is India’s leading edtech company with a mission to make learning personalized. Our adaptive after- school learning app for classes 5th to 12th is used by over 60 lakh students. We have the widest syllabus support that covers over 20 subjects, 20 boards, and 50 exams. We believe each child is unique with distinct learning needs. We are building Toppr as an adaptive platform to increase engagement, optimize learning and improve outcomes for all students. Toppr was started in 2013 by IIT Bombay alumni Zishaan Hayath and Hemanth Goteti and is backed by venture capital firms like SAIF, Helion, Eight Roads, and Kaizen.RequirementsLaptopTwo wheelerAndroid deviceBenefitsUnlimited Incentived & Other Allowances