Dear Candidate, Greetings from Onestore India!!!!! We have an urgent requirement with our company for the profile of Customer Support Executive. Location: Jangpura Extn., New Delhi Experience: 0-2 years of experience Timings: 8 pm to 8 am Company Profile: We offer surveillance software and related services. We have been providing government agencies and corporates over the globe with our proven expertise & technical skills. We have partnered with leading IT solutions providers including IBM® and Oracle® enabling us to provide first-class investigation infrastructure for our clients. In years, we have developed a broad array of digital forensic services & turnkey solutions which assures effective and simplified fulfilment of investigation needs of our clients. You may read more about our company profile on our corporate and product websites i.e; https://onespy.com Responsibilities: • Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. • Build sustainable relationships and trust with customer accounts through open and interactive communication. • Provide accurate, valid and complete information by using the right methods/tools. • Efficient dealing of complaints to completion and enabling satisfaction of customer. • Keep records of customer interactions, process customer accounts and file documents. • Attempt to persuade customer to reconsider cancellation. • Work with customer service manager to ensure proper customer service is being delivered. • Requirements: • Proven customer support experience or experience as a client service representative. • Strong phone contact handling skills and active listening. • Familiarity with CRM systems and practices. • Customer orientation and ability to adapt/respond to different types of characters. • Excellent communication and presentation skills. • Ability to multi-task, prioritize, and manage time effectively. • Should be flexible with Shifts.
We have 2 products in the learning (www.chalopadho.com) and assessment (www.assessprep.com) space. Very high focus on customer satisfaction. Looking for someone who's committed and takes ownership of their work. Will need to support our international schools (teachers/students) with any issues. Should have very good communication skills. We like to keep our team small and efficient. Flexible work timings and chill workplace.
Job Summary As an OSS Integration Engineer /Developer, you will be responsible to secure that the deliveries of solutions to customers are made in a professional way. As System Integrator you would be responsible for Installation, Integration, Configuration, Upgrades, Updates, System Hardening, Audits, Testing and Support of OSS products and solutions, but also for assisting Solution Architects in capturing requirements and creating OSS Solutions. Additionally you will be involved in acquiring of product knowledge from Ericsson OSS portfolio. As well, we are looking for highly motivated beginners. Responsibilities & Tasks: Plan the implementation of the product configuration / integration work Execute product configuration Execute integration and migration work Prepare system test, module test and accept test Identify and drive improvements Post project activities E2e technical understanding Execute test Knowledge sharing and collaboration skills Minimum Qualification & Experience Requirements 2-5 Years of experience BE/ BSc/ MCA/ BCA/ ME/ M.Tech Preferred Qualification & Experience Requirements IT/IS experience with Telecom domain knowledge, processes and standards in OSS space. Knowledge in designing or integrating OSS solutions related to Service Fulfillment / Provisioning, Customer care, Order Management Telecom knowledge (Network elements, Fixed/Mobile architectures, OSS concepts, etc), Knowledge in OSS solutions. (Network Management, Service Fulfillment and Service Assurance) Knowledge of eTOM, NGOSS, TAM, ITIL, TOGAF and SID framework for designing solutions for service providers.
Getting in touch with prospective clients/companies through various online sources and develop business Generation, negotiation, and conversion of business leads Maintaining a record of all the leads. Preparing sales proposal for the main team. Replying to customer requests and proposals. Provide customer feedback Building collaborations, outreach, partnerships and driving value Assisting founders in strategy development, appraisal, and execution Executing consulting projects and interacting with external clients Research, analyze, comprehend and process relevant industry information
1. Degree in English/ Journalism/ PR will be preferred 2. Quality Content Creation from an SEO perspective 3. Experience in creating Guest Blogs/ Articles from audience perspective and consistent in style and tone of voice 4. Excellent knowledge of English Grammar 5. Experience in creating Content Marketing Strategy for clients 6. Adept in Market Research for handling projects across multiple industries 7. Excellent Keyword Research skills 8. Knowledge about Video Content and Video Marketing 9. Experience in creating Social Media Content 10. Good communication Skills
● Take forward our mission of ‘Transforming the way people commute’. ● Work with the design and product teams to distill complex user needs and business requirements into intuitive and elegant user-centric design solutions. ● Advocate for our consumers by representing their needs across all design discussions and decisions. ● Initiate and establish creative concepts that will drive user engagement and conversions. ● Creative problem solving - not just having the ability to find problems, but to solutionize and present multiple options. ● Plan and execute user research, deploy all the tools in your arsenal to understand user motivations, habits, and workflows.
Looking for a stellar sales and business development person with sharp negotiation skills and articulate speech . The role would involve making strategic B2B alliances with CSR companies and channelising funds towards education initiatives through scholarships
Job Responsibilities: Publisher Development and Management Lead Generation Affiliate/Performance Marketing Business Development with both Domestic and International Affiliates for Indian Market Publishers Relationship Management Working with models like CPI Campaign Management Building Quality Traffic for Online Partners Analyzing Campaign and Affiliate Performance
Tacnik is a pioneer in creating interactive experience zones (Kids zone, Gaming zone & VR zone) in India. With our HQ in Bangalore, we have organised events all across India covering all the metros and even Tier II cities. We are looking for a Business Development Associate, who can be the face of Tacnik - answering client’s queries, offering advices, introducing new products and closing the deals. Skills • Business sense with a deep understanding of the marketing principles & negotiation techniques. • Good communication skills with proficiency in English. • Plenty of initiatives. • Self-motivated with a results-driven approach • Aptitude in delivering attractive presentations with competence in MS Office Responsibilities • Conduct market research to identify selling opportunities & evaluate customer needs. • Keeping abreast with organisation’s products & services. • Actively seek out new sales opportunities through cold calling, networking and social media. • Set up meetings with potential clients, hear out the requirements and resolve their concerns. • Prepare and deliver appropriate presentations on our products & services. • Negotiate/close deals and handle complaints or objections. • Achieve targets set by the company. • Create frequent reviews and reports with sales and conversion data.
Requirement 1. Right attitude to work with a start-up. 2. Willingness to work around the clock if necessary. 3. Outgoing personality with excellent communication skills. 4. Eagerness to take on an evolving role and to scale the same.
We're looking for a communications designer with 0-2 year of experience at Organic Mandya. Instead of bombarding you with useless job description, we'll keep it simple: if you love designing collaterals for online + offline media and know the difference b/w "ah, that looks beautiful" v/s "it makes so much sense", we want you. You'll actually get to make a direct impact in people's lives and have fun while doing it. If you're a learning machine or are committed to become one, we want you! PS: You can read more about our journey so far here.
Buddy4Study is India's largest Scholarship Platform with a team of 65 people. We are looking for a HR manager as a core member who can help us to recruit the best people as our team member. Must be an excellent communicator and be able to propagate our company vision to the potential candidates effectively. Team bonding activities, Policies adherence are other important activities.
Do you like selling things? Then here is chance to join our high-energy sales team that sells cutting-edge technology products to coaching classes all over India. Your responsibility will be to execute Classpro's sales strategy and be accountable for driving all the aspects of revenue generation, i.e., lead generation to closures (new customer acquisition process). Your Responsibility: - Meeting prospective clients, demonstrating the software and explaining about the features and functionality of the product. - Lead Generation through internet and other sources. - Follow up with prospective clients and should be an expert in closing deals. - Ability to pitch and present via customer meetings, telephone, web. Desired Candidate Profile: - Any Freshers / Graduates / Postgraduate holders can apply. - Highly motivated and trustworthy. - Good oral and written communication skills. - Hungry to learn and grow. - Loves to travel. - Likes to meet people.
Do you have a knack for interacting with people? Are you comfortable traveling within the city? If you do, come on over. We are looking for enthusiastic people who can establish and maintain business relationships with real estate brokers and other different channels. Someone who can seize the opportunity to work with multi-functional teams, learn about the startup culture and its competitors, work with innovative products and designs and help in the growth and expansion of the startup. If you think you fit the bill, we can’t wait to meet you! What we want: - You have a vibrant mental dexterity to establish, develop and maintain business relationships with different channels including and not limited to real estate brokers - You are very comfortable traveling within city - You have a strong network of real estate brokers. - 0 - 2 years of real estate industry, specifically real estate brokers. What you get: - Opportunity to work with a multifunctional team like marketing, experience team, sales management, accounting to coordinate sales effort. - Knowledge enrichment about the start-up culture, its competitors and about potential new products and services. - Opportunity to help a new age start-up expand and grow via different channels
Job Description-Affiliate Network Associate COMPANY NAME - APPAMPLIFY POST- Affiliate Network Associate CATEGORY OF JOB - Digital Marketing ( FULL TIME) LOCATION - Noida EXPERIENCE REQUIRED - 0-1 year Skills which we are searching for: · Good communication skills (in English) · Understanding of affiliate marketing, CPI, CPM, CPC, CPA etc. · Focused upon learning more than on money at this point of life. · Hungry for Work, willing to work over office hours to produce results. · Knows the basics of MS Excel, · Logical mindset. · Comfortable in a start-up culture based on low hierarchy, high transparency and fast sprint work styles JOB DESCRIPTION · Handle affiliate network in mobile apps. · Setup and manage campaigns. · Tracking and managing data associated to their work and updating it. · Work with international client and publishers. · Work closely with AGM to develop annual affiliate campaign calendar & rollout plans · Devising strategies to drive traffic to the mobile apps. SALARY During (3 to 6) months training 10K to 15K Per month. After training 2-3 Lakhs per annum send me cv on Atul@appamplify.com
We are looking for candidate who would be responsible for the smooth running of our cloud based platform and ensuring customers get maximum benefits from them. Individual tasks vary depending on the size and structure, But may include: Bridge between operations team and technical team Managing Data uploads/ integrity and synchronisation for Clients Installing and configuring computer hardware operating systems and applications monitoring and maintaining cloud platform and networks Talking to tech support team and clients through a series of actions, either face-to-face or over the telephone, to help set up systems or resolve issues; Troubleshooting system and network problems and diagnosing and solving hardware or software faults; Providing support, including procedural documentation and relevant reports; Following standard operating procedures to repair a fault or set up a System; Supporting the roll-out of new applications; Setting up new users' accounts and profiles and dealing with password issues; Prioritising and managing many open cases at one time; Testing and evaluating new technology
Job brief We are looking for Asst. Manager - Customer Relations who is experienced enough to provide excellent customer service and to promote this idea throughout the organisation. The goal is to keep the helpdesk running in an efficient and profitable manner, to increase customer satisfaction, loyalty and retention and to meet their expectations. The Asst. Manager - Customer Relations sets the vision, direction, and culture of his team by managing individual and team performance expectations and goals, maintaining singular focus on ensuring and improving customer satisfaction, by identifying broader customer impacting issues and implementing solutions to drive quality and productivity, while achieving real time desired service levels. Responsibilities Develop service procedures, policies and standards Identifying customer impacting issues, working out and implementing solutions and process improvements to increase customer satisfaction rate Take ownership as a Nodal Officer of the escalated issues and ensure speedy resolution Organize, prioritize and schedule issues based on the severity of the issue Focus on SLA management, quality and customer experience Keep accurate records and documents of customer service actions and discussions Analyse statistics and compile accurate reports Assist in developing and implementing training programs to improve the quality and productivity of the team Expected to be 2nd in line to the Operations managers and at times might be required to perform delegated duties of Operations Manager Carrying out supervisory responsibilities in line with the organization’s policies Requirements Proven working experience in providing customer service support and team management Direct experience in support operations Demonstrated ability to direct and manage a group of people Strong client-facing, interpersonal and communication skills Advanced troubleshooting and multi-tasking skills Ability to handle complex and ambiguous scenarios Can adapt well to changing circumstances, direction, and strategy Ability to support business and provide solutions to customer pain points Proven ability to manage reporting and analysis Ability to effectively and efficiently complete difficult goals or assignments Confident in using Microsoft Office especially Excel and Powerpoint Advanced computer skills using a variety of programs highly desired Round the clock availability, including willingness to work on weekends, and outside of the "standard" work day Bachelor’s degree, preferred Project Management & knowledge of Six Sigma/Lean Processes, MBA is a plus
Looking for energetic marketing person - who is confident and can individually manage and run info sessions , seminars, and other BTL marketing activities .
To provide support for queries related to Transactions on TaskBucks and handle issues related to payment tracking Maintaining that Turn Around Time (TAT) of 24 hours is maintained to respond to customer queries on other channels like email, social, blogs, appstore etc Liaising with the operations and tech team for any additional follow up required for customer queries Daily MIS & Data analytics for customer queries, turn around time for addressing customer queries
ABOUT PRESENCE INSTITUTE OF IMAGE CONSULTING Presence Institute of Image Consulting succeeds when our students succeed. Presence Institute of Image Consulting gauges our success by how well our students meet their measurable goals. OUR MISSION To be a dynamic, innovative, and student-centered institute, promoting excellence in teaching and learning, serving diverse communities and producing lifelong learners who can compete globally. To open new avenues for employment generation by developing skill and competency among students, and transform them from students to professionals, thereby create brand image and emerge as a leading institute in its domain. OUR VISION To be the premier educational institution in providing high-quality, affordable and accessible education and facilitating the personal and professional development of its students, faculty and staff. To be an educational Institution dedicated to leadership in teaching and learning. OUR VALUES Presence Institute of Image Consulting adopts the following values to underpin and guide its day-to-day activity and future development. OUR RESULTS We are the leaders in our fields and create unique points of difference that set what we do apart from other education and training providers.