Communication Skills Jobs in Delhi, NCR and Gurgaon

Software Tester with overall knowledge of testing lifecyle.Excellent communication skills.Worked on selenium and test automation tools.Client co-ordination, requirement understanding and mapping.

Opportunity We are looking for a Product Marketer who’ll lead all our marketing activities from social media and digital campaigns to advertising and creative projects. Product marketer responsibilities include developing plans to help establish our brand, allocating resources to different projects and setting short-term and long-term department goals. If you’re a skilled Marketing strategist, able to inspire your team members, we’d like to meet you. Ultimately, you will run our Marketing department in ways that promote higher profitability and competitiveness. Responsibilities Craft strategies for all Marketing teams, including Digital, Advertising, Communications and Creative Prepare and manage monthly, quarterly and annual budgets for the Marketing department Set, monitor and report on team goals Design branding, positioning and pricing strategies Ensure our brand message is strong and consistent across all channels and marketing efforts (like events, email campaigns, web pages and promotional material) Analyze consumer behavior and determine customer personas Identify opportunities to reach new market segments and expand market share Craft quarterly and annual hiring plans Monitor competition (acquisitions, pricing changes and new products and features) Coordinate sales and marketing efforts to boost brand awareness Participate in the quarterly and annual planning of company objectives What you can expect in the next 12 months Within 1 month You should have acquired good knowledge of the laundry domain, QDC product and process that we follow. Have a one-one chat with every member of the Quick Dry Cleaning team so you get to know everyone well and understand each other. You should have gone through at least 1 onboarding and sales experience in the ‘buddy’ system. You should have spent a day at the laundry store to get live hands on experience. Analyze QDC website from both functional and cosmetic point of view and create a report. Read TRACTION & analyze existing sources of leads and their journey. Talk to 2 customers & get them to share their experience. Within 3 months Take at least 20 sales calls and participate in 5 demos. Learn the customer journey. Talk to 10 customers & get them to share their experience. Create bullseye framework Monitor competition and analyze their marketing and sales strategies. Analyze consumer behavior and determine customer personas Within 6 months Craft strategies for all Marketing teams, including Digital, Advertising, Communications and Creative Design branding and positioning strategies Set, monitor and report on team goals Coordinate sales and marketing efforts to boost brand awareness Participate in the quarterly planning of company objectives Prepare and manage monthly, quarterly and annual budgets for the Marketing department Within 12 months Ensure our brand message is strong and consistent across all channels and marketing efforts (like events, email campaigns, web pages and promotional material) Craft quarterly and annual hiring plans Identify opportunities to reach new market segments and expand market share Monitor competition (acquisitions, pricing changes and new products and features) Participate in the annual planning of company objectives.

Come join an ed-tech company that is creating a future and industry ready generation with their excellent courses.   Our client is one of the largest online education company in India. It focuses on training the students to be industry-ready and providing expert knowledge through the convenience of the internet.For software developers, learning programming languages needs to be practical. This is where the startup has helped more than 15000 students to turn theory into practical knowledge. Currently, offering 9 courses the startup has played a catalyst for thousands of students to land jobs at tech giants like Google, Amazon, Adobe, and Walmart. The startup enables students to follow a comprehensive curriculum and seek help from industry experts without facing any geological barrier.The founders of the startup are the alumnus of acclaimed institutes like IIT Delhi and Stanford University with experience of working in Amazon, Facebook, Cars24, and other top startups in India.   As a Student Counsellor, you will provide counselling to our customers face to face, over the telephone, or online.   What you will do: Working with individuals, families or groups Keeping confidential records Building a relationship of trust and respect with clients Listening to clients' concerns, empathizing with them, and helping them to see things more clearly or in a different way     What you need to have: Effective oral and written communication skills Candidates who have already worked in any customer support role will have an edge Candidates should have a good command over email communication Professional people who believe in end to end resolution of all the queries can apply

If you are an enthusiastic person with the ability to balance talent and organisational structure giving attention to detail, come join an ed-tech company that is creating a future and industry ready generation with their excellent courses.   Our client is one of the largest online education company in India. It focuses on training the students to be industry-ready and providing expert knowledge through the convenience of the internet.For software developers, learning programming languages needs to be practical. This is where the startup has helped more than 15000 students to turn theory into practical knowledge. Currently, offering 9 courses the startup has played a catalyst for thousands of students to land jobs at tech giants like Google, Amazon, Adobe, and Walmart. The startup enables students to follow a comprehensive curriculum and seek help from industry experts without facing any geological barrier.The founders of the startup are the alumnus of acclaimed institutes like IIT Delhi and Stanford University with experience of working in Amazon, Facebook, Cars24, and other top startups in India.As a Teacher Ops Manager -Campus, you will be responsible for end to end smooth running of the daily activities, act as an employee champion and change agent.What you will do: Onboarding and churning of Campus Ambassadors (CAs). Ensuring lead flow to onboard talented pool of CAs regularly. Managing performance of these CAs. Churning of CAs from system upon tenure completion or termination. Looking into admissions coming through campus ambassadors. Driving referral programme to bring admissions. Driving course promotions and sensitisation within engineering campuses across India. Engagement of Campus Ambassadors : Designing and executing (end to end) coding events, workshops, webinars and offline events at campuses. Designing tasks weekly and driving adoption. Managing rewards and recognition of CAs. Marketing: Driving BTL and ATL marketing initiatives New initiatives: Rigorously driving new initiatives - This includes piloting these initiatives within a set of CAs, evaluating and scaling within the entire CA community. College level tie-ups - Understanding college specific requirements and catering to the challenges through our resources.   Candidate Profile: What you need to know / have: Minimum 2+ year experience in team management. Excellent Problem Solver. Highly data-oriented. Entrepreneurial and able to think on your feet to come up with ways to solve problems. Growth-hacking attitude. Outstanding verbal and written communication skills. Excellent stakeholder management skills. Good communication skills.   Experience: 2 to 5 years Annual CTC: Rupees 6,00,000 to 8,00,000

Are you looking to join a startup and work for a dynamic team that can give tremendous exposure to your career? Then, this is the right job for you!! Our client is one of the largest online education company in India. It focuses on training the students to be industry-ready and providing expert knowledge through the convenience of the internet.For software developers, learning programming languages needs to be practical. This is where the startup has helped more than 15000 students to turn theory into practical knowledge. Currently, offering 9 courses the startup has played a catalyst for thousands of students to land jobs at tech giants like Google, Amazon, Adobe, and Walmart. The startup enables students to follow a comprehensive curriculum and seek help from industry experts without facing any geological barrier.The founders of the startup are the alumnus of acclaimed institutes like IIT Delhi and Stanford University with experience of working in Amazon, Facebook, Cars24, and other top startups in India.   As a Talent Acquisition Manager, you will be sourcing potential candidates on niche platforms, and being involved in other talent acquisition roles.   What you will do: Executing a vision for talent acquisition that will support the company as they prepare to scale. Working with the leadership team and HR business partners and implementing talent acquisition strategy. Developing creative sourcing strategies to proactively build a robust pipeline of candidates. Partnering with key leadership to formalize, support and implement an employer branding strategy across numerous channels. Organizing events to drive recruitment and brand awareness. Managing recruitment process flows (Requisition to offer ). Refining recruitment process as needed and documenting the same. Working closely with marketing team in outreach to the talent network. Working with functional team to meet their recruiting needs in terms ofnumber and quality of people. Proactively identifying and maintaining relationships with talent across various skill categories and levels of experience. Designing, implementing and refining process pertaining to talent on-boarding,   Candidate Profile: What you need to have: IC role; at least for initial few months. Experience of sourcing from multiple channels. The profile sits within the business function. Experience of niche/specific recruitment will be an added advantage. Solid knowledge of sourcing techniques (e.g. social media recruiting and Boolean search). Hands-on experience with various interview formats (e.g. phone, Skype and structured). Excellent verbal and written communication skills.   Experience: 2 to 5 years Annual CTC: Rupees 10,00,000 to 12,00,000

Are you looking forward to work with some of the best channels and platforms in your workplace? Here is a chance to work for a premium wellness company which values good marketing skills. Our client is a heavenly blend of modern and traditional science and provides wellness services across many cities in India. Incorporated since 2010, it provides premium ayurvedic solution ranges for customers covering skin, hair, face and general health.Certified by the Ministry of Health, their products sell across their 11 stores and many ecommerce websites, this startup is currently having a turnover of more than Rs.2 crores annually. They boast of premium clients using their elite range of products which are reasonably priced.As an eCommerce Marketplace / Listing Manager,you will be developing content to make the company products stand out on e-commerce platforms and thoroughly examining each item to determine the correct condition and other pertinent information needed for listingsWhat you will do: Managing Product Listings on multiple marketplaces and creating new listings for new product launches. Having the ability and willingness to write and create attractive listings on their own. Understanding eCommerce listing process and be able to identify deficiencies in listings and optimize listings on multiple parameters. Having familiarity with Search Engine Optimization of eCommerce platforms and keyword harvesting to optimize the listings for organic search performance. Having a growth-oriented Mindset - Analyse sales / Inventory / Advertising data to identify trends/opportunities. Managing product content across several platforms Candidate Profile: What you need to have: Excellent written English communication skills. Basic Multimedia skills to edit /create simple videos and images using common editing tools. Well versed with MS Office, especially Excel, along with advanced computer proficiency. Excellent ability to oversee and overlook each individual listing and compare your products to competitor listings in their respective categories. Prior experience of 1-3 Years working with eCommerce platforms.      Experience: 1 to 3 years Annual CTC: Rupees 3,00,000 to 3,50,000

If you are an enthusiastic person with the ability to balance talent and organisational structure giving attention to detail, come join an ed-tech company that is creating a future and industry ready generation with their excellent courses.   Our client is one of the largest online education company in India. It focuses on training the students to be industry-ready and providing expert knowledge through the convenience of the internet.For software developers, learning programming languages needs to be practical. This is where the startup has helped more than 15000 students to turn theory into practical knowledge. Currently, offering 9 courses the startup has played a catalyst for thousands of students to land jobs at tech giants like Google, Amazon, Adobe, and Walmart. The startup enables students to follow a comprehensive curriculum and seek help from industry experts without facing any geological barrier.The founders of the startup are the alumnus of acclaimed institutes like IIT Delhi and Stanford University with experience of working in Amazon, Facebook, Cars24, and other top startups in India.As a Teacher Ops Manager, you will be responsible for end to end smooth running of the daily activities, act as an employee champion and change agent.What you will do: Interfacing with teachers and their management. Coordinating with faculty to create best in class learning material - video, reading material, assignments. Supporting faculty and senior managers to ensure that participant’s learning outcomes are met and a high level of satisfaction is maintained. Being the first point contact for participants, troubleshooting queries and managing discussions. Assisting program director, senior operations and academics managers in planning on-campus sessions, preparing schedules, evaluation, grading and coordinating with faculty (including senior professionals from the industry).   Candidate Profile: What you need to know / have: Experience in the Education industry, a must; preferably EDtech. Experience in teaching is an added advantage but not a necessity. Experience in EDTech Orgs in similar profiles will be preferred.   Excellent stakeholder management skills. Good communication skills   Experience: 2 to 6 years Annual CTC: Rupees 8,00,000 to 10,00,000

Responsibilities: Cold call prospects that are generated by external source of lead. Develop sales opportunities by researching and identifying potential accounts. Identify decision makers with target leads to begin the sale process. Penetrate all targeted accounts and radiate sales from within client base. Collaborate with appropriate team members to determine necessary strategic sale approaches. Create and deliver qualified opportunities to team members Maintain & expand the company database of prospects. Ensure follow-up by passing leads to appropriate team members with to call to action, dates, complete profile information, sources etc. Assist in creating Commercial proposals or RFP to potential customers. Support marketing efforts such as Webinars, events, Digital marketing, etc., as necessary. Make out-bound follow up calls to existing customers via email & telephone, cross sell & upsell. Handle inbound, unsolicited prospect calls and convert into opportunity/ sales. Overcome Objections of prospects customers. Emphasize product /services features and benefits, quote prices, discuss credit terms and prepare sales order form/ or reports. Enter new customer data and update changes in existing accounts in the Corporate data base in CRM. Attend periodic sales training wherever applicable. Appropriately communicate brand identity & corporate position.   Requirements: Strong selling skills Experience in Inside sales for minimum 1-2 years Result oriented, target driven and able to think out of box. Ability to understand the business dynamics and think of new ways for selling the company product & services. Good communication skills and proficiency in writing skills.   Additional Information: The company has a BYOD policy. It is mandatory to have own Laptop, Mobile device and a good internet connection. This is a "Work from home" requirement at least until end of 2020. The candidates however, must be willing to work out-of Noida or Mumbai offices in 2021.

Roles & Responsibilities: 1- Deliver extraordinary customer experience by technically advising customers on Toprankers products, services and capabilities to best meet the needs of the Customer. 2- Grow and nurture customer relationships on every interaction that results in measurable Customer value and drives Sales, nurturing mid to long term opportunities through regular touchpoints until they are ready for sales engagement. 3- Lead qualification and follow up of inbound leads received through various sources (including the company website, sample system, social media channels, events and other sources). 4-  Developing sales opportunities and assists in developing the pipeline for future sales activity through daily interactions. 5-  Outbound calling to establish new, high-quality opportunities with prospective customers and contacts. 6- Communicate via various channels such as telephone, email and chat with customers and internal support areas including production, sales, engineering,  and others as necessary. 7 - Liaise effectively with various internal business partners like Engineering and marketing to resolve Customer inquiries and requests. 8-  React positively to changing business conditions by proving to be flexible and adaptable.   Skill & Abilities :  -   Customer service experience (Sales and/or Outbound calling experience a plus) with a passion for building customer loyalty through exceptional listening, relationship building, and strong written and verbal communication. -   Demonstrated consultative experience, ability to influence, resourcefulness. -   Energized by a desire to help and connect with people. -   Demonstrated ability to maintain progress on multiple tasks, set priorities and manage time effectively. -   Bachelor Degree required (e.g. Engineering/ Business/ Marketing) -   Team player, critical thinker, self-motivated and proactive positive attitude -   Fluent in written and spoken English & Hindi (Spoken)

Designation : Technical Lead/ Architect  – Java Experience: 6+ yrs Location: Noida Skills- Must have: Architect exp, design, Strong on Java, cloud, latest tech stacks, hands-on, problem-solving, communication skills, client handling, sprint planning & execution, micro services, spring    Tech Skills Required:- -7+ years of design/implementation/consulting experience with distributed applications. - Experience in infrastructure architecture, database architecture, and networking - Experience architecting/deploying/operating solutions - Experience migrating or transforming legacy customer solutions to the cloud - Working experience on Spring boot / similar frameworks using Java8/11 - Exposure to REST services, web sockets, SOAP services. - Databases MySQL, PostgreSQL, NoSQL  like MongoDB, Cassandra - Queuing Systems like Rabbit MQ, ActiveMQ, Kafka - Implemented MicroServices using design patterns like service discovery, circuit breakers, API Gateway, open-tracing. - Experience in Security standards like OAUTH2.0, UMA, OpenID-connect. - Hands-on knowledge on container tools like docker, podman - Excellent in Problem-solving & solutioning - Excellent communication skills - Working knowledge on either of the Top 3 cloud solutions    Good to have:- - gRPC - Kubernetes/Openshift - Pivotal Cloud Foundry, PKS - GitHub profile with commit history. - Certification equivalent to Solutions Architect.

Job Brief: We are looking for Strategic Alliance and Partnership Manager for our product SurveySensum. The incumbent will be leading partnership and strategic alliances, building new relationships across geographies and leading initiatives with partners which mutually benefit both the parties. The main objective will be to increase long-term revenue as well as performance of the company.   Requirement: ·       2-5 Years of relevant experience as a Partnership Manager. ·       Developing and executing strategic alliances and identifying partnership opportunities and evaluating the benefits of association. ·       Leading promotional activities like joint studies, webinars and other events ·       Identifying opportunity for upselling and cross selling. ·       Prior experience in Building alliance and partnerships for a SAAS Company would be an advantage. ·       Experience in B2B sector and product-based company ·       Excellent communication and time management skills. . Qualifications:   BA/BS degree in marketing, advertising, technology or media field Demonstrated understanding of digital media platform and metrics Demonstrated experience in working with cross – functional teams Experience with analyzing data and delivering insights Self – starter, fast learner with a can-do spirit

We are looking for an Inside Sales Associate who has expertise in handling the complete sales pipeline. This includes leading the prospect from demo to account setup.Role & Responsibilities:- Give product demos and training to new customers- Help new customers with onboarding and account setup- Manage our inbound leads & follow up with those who haven't joined or scheduled a demo - - Proactively connect with customers to make sure they are not facing any problems with their accounts- Spread awareness about our premium features among our existing customers- Play a vital role in account expansion and retention- Great communication skills (verbal & written)- Self-motivated & excited about life in generalExperience: 6 months - 4 yearsRotational shift

Our client is one of the largest online education company in India. It focuses on training the students to be industry-ready and providing expert knowledge through the convenience of the internet. For software developers, learning programming languages needs to be practical. This is where the startup has helped more than 15000 students to turn theory into practical knowledge.   Currently, offering 9 courses the startup has played a catalyst for thousands of students to land jobs at tech giants like Google, Amazon, Adobe, and Walmart. The startup enables students to follow a comprehensive curriculum and seek help from industry experts without facing any geological barrier.The founders of the startup are the alumnus of acclaimed institutes like IIT Delhi and Stanford University with experience of working in Amazon, Facebook, Cars 24, and other top startups in India.   As a Sales Manager, you will be developing key customer relationships and providing simple /low-level tech troubleshooting to customers with the goal to keep customers satisfied with the business products.   What you will do: Carrying a target for each product : Building leads, making a pitch, presenting a proposal, following up Generating target revenue for all solutions /courses offered by the company. Devising new selling strategies and improving current sales processes. Building an instant connect with new customers and on boarding them onto the platform Supporting, responding, or escalating any issues, or red flags to the appropriate team Ensuring team achieves productivity and quality roster adherence Collaborating regularly with sales team to discuss best practices, business and market trends, and review qualification approach to maximize opportunities Continuously managing the performance and development of the team through proper coaching and feedback, development of sales skills, competitive positioning, motivation, goal setting and general direction Engaging with customers on a periodic basis to understand their feedback on the platform, what is going well, and what can improved Working towards avoiding last-minute surprises and potentially lose a customer / renewal Meticulously logging all interactions with customers onto the CRM platform in order to be completely transparent about the status of the customer relationship   What you need to have: 3-4 years of experience in Ed tech Sales with a proven history in managing a team Edtech Sales Experience is highly preferred Highly organized and able to multi-task Excellent communication and interpersonal skills Knowledge of customer success processes Patient and active listener Passion for service People Management and sales/customer service experience preferred

Hiring for Customer Support Representative    Job Role and Responsibilities   Coordinate with customers on Call/Chat A professional approach in answering calls and provide information about products and services, taking charge of issues Appropriate and timely follow-ups with customers wherever required Coordinate all unresolved queries to the respective departments.   Key Skills   Good interpersonal skill, Good communications skill Ability to listen and active problem-solving skills Ability to take and handle stress and pressure   Required Experience and Qualifications   A Fresher or someone with 0-6 months of experience in the same field

Are you an expert in understanding clients' needs and giving them the world class experience with a fashion brand?   Our client is the most sought after traditional Indian outfit manufacturing and exporting company. Their contemporary and stylishly designed clothes are full of unique patterns, matchless embroidery, gorgeous mirror-work and beautiful block prints.Almost a decade old, it is a venture committed to bring together a varied range of traditional crafts and techniques of dyeing, weaving, printing and hand embroidery. The founders have dedicated their life to promote Indian Block Prints and provide employment and Hand-Embroidery training to women so that numerous underprivileged women can be empowered.   As a Senior Associate - Customer Experience, you will build sustainable relationships and trust with customers through open and interactive communication   What you will do: Creating, maintaining reports and presenting it to stakeholders. Managing large amounts of calls and emails, and social media, if required. Identifying and assessing customer’s needs to achieve satisfaction. Handling customer complaints, providing appropriate solutions and alternatives within the time limits; following up to ensure resolution Providing accurate, valid and complete information by using the right methods/ tools Following communication procedures, guidelines and policies Taking the extra mile to engage customers What you need to have: Strong customer handling skills on phone and email. Familiar with CRM systems and practices. Prior experience with Freshdesk and Magento would be a plus. Customer orientation and ability to adapt/ respond to different types of people. Excellent communication skills ( both written and verbal ). Ability to multitask, prioritize and manage time effectively. Empathy and Compassion. Punctuality. Ability to stretch long hours and work for the bigger vision of the company. Experience with microsoft office and G-suite (google). Basics of microsoft excel for reporting purposes is a MUST.

A support engineer represents Astra in front all its customers. We're looking for a support engineer for a company that obsesses over quick turn-around-time and human support. We deal with hacked websites and SOS situations. Often, a new customer talking to you is relying heavily on you to assure that all will be back to normal after a hack they've faced. What you as a support engineer do for them, represents our character and DNA.   The key highlights of the role include:   Being well versed with Astra's infrastructure & products Ability to help our customers around security related and product related problems (We'll be happy to train) Understanding of VAPT and various vulnerabilities in websites and web servers (We'll be happy to train) Experience in website malware and ability to clean hacked websites from malware (manually and using Astra, we'll be happy to train) Knowledge of how websites work & PHP would be given preference Additional requirements:   Patience Adaptability Excellent communication skills (since this will require talking to customers over email and chat) Empathy (as you'll be often dealing with customers who have been hacked) Availability (you'll be the first point of contact in SOS situations for customers and should be reliable) Emotional Intelligence We are looking for someone with a year's experience. Knowledge of malware/VAPT is something we're happy to train internally.

Are you looking for a promising career with a well known ed-tech brand, which is looking to make life easier for kids and parents to understand basic concepts of learning? Then read on.Our client is a new age ed-tech platform that provides a perfect combination of classroom learning and technology to the kids of KG to class 7. Their experiences with inquiry based learning systems, child psychology, active pedagogy and gamification of study materials, helps students to learn and clear their respective Math and English levels easily and without the need for tuitions.The founders are XLRI alumni who have experience in Education as well as other sectors and well versed with running a successful business. Backed by FIITJEE, it has been recognised as one of the most Promising Educational Apps. The app promotes fun learning and focuses on mastery of the subject, ensuring that the new age kids possess critical thinking, problem solving and communication skills.   As a B2C Sales Executive, you will be the first point of contact for the students/ parents and answer all their queries regarding the company and product/ sevice, eventually converting them and other leads.   What you will do: Generating Leads by calling on Parent Leads through the CRM Calling 60-75 Leads on a daily basis Generating trail classes by pitching to the parents to take the Trial Class Conducting counselling sessions for parents who take trial classes Closing the sale through smart and strategic approach Generating and meeting revenue numbers (3L+ per month) What you need to have: Freshers with a graduate or post graduate degree A keen desire to drive Sales for a fast-growing startup Willing to work 6 days a week(Mondays off)

The word ‘Nirogam’ means ‘free of all diseases’. This forms the ethos of our working. The ancient science of Ayurveda has abundant solutions for healthy living. Through our products, we aspire to bring them to light. Through an ideal blend of Technology with Ayurveda, we create medicines that are effective & convenient for all. In our two decades of relentless service, we have been able to cure millions of people around the globe. From common ailments to diseases considered incurable, we provide solutions for a plethora of problems. Besides medications, we guide people towards a naturally healthy lifestyle.   What you will do: To help our patients with Authentic Ayurvedic solutions. We are looking for someone who would: Manage communication with our patients on social media channels Manage incoming calls from our patients from across the globe Research and be up-to-date with our product details and solutions Coordinate with the product development team as well as our ayurvedic experts to create a knowledge base that can be used to serve our customers’ queries Suggest the right products and lifestyle solutions to our customers basis their needs Required Skills and Qualification: Qualified Ayurvedic doctor or Nutritionist or Dietician. Analysis and critical thinking to draw conclusions from data collected and make recommendations Active listening to support quality interviewing and accurate understanding Decision-making skills to make and implement recommendations. Communication skills to interact with a variety of roles, ranging from technical, to healthcare professionals, to the most important