Account Manager Field Sales

About Codemonk

Codemonk is a product and digital engineering (PDE) services company. We build custom software across three service lines: Enterprise AI (knowledge retrieval, agentic workflows, process automation), Enterprise Application Engineering (portals, platforms, and enterprise integrations), and Computer Vision & Industrial AI (safety monitoring, quality inspection, spatial intelligence). We work with global enterprises, including a long-standing relationship with a Fortune 500 FMCG company, alongside specialized industrial and technology clients across India and Japan. About the role You'll own a portfolio of existing accounts spanning our largest strategic relationships and a set of smaller, recurring accounts. Twelve months in, you will be running structured account plans for your top accounts, owning the commercial relationship — pricing, negotiation, deal shaping — rather than relaying proposals from our pre-sales team. You'll have built a track record of self-originated cross sell and upsell opportunities across all three of Codemonk's service lines. On our very largest accounts, you'll operate alongside company leadership, who stay involved as executive sponsors — this role is the account strategist and day-to-day commercial owner, not a replacement for that senior relationship.

What you'll do

• Own the commercial relationship for a named portfolio of existing accounts, spanning global enterprise and mid-market industrial clients, from high-touch strategic accounts to lighter touch recurring ones

• Build and maintain structured account expansion plans — growth levers, quarterly roadmap, risk register — for your top accounts, and run regular account reviews.

• Proactively identify and pitch cross-sell and upsell opportunities across Codemonk's three service lines, rather than waiting for the client to ask

• Own pricing strategy and commercial structuring for deals within your accounts, partnering with our pre-sales team for technical scoping and estimates rather than simply passing their output through

• Track account health signals — utilization, satisfaction, delivery feedback — in partnership with delivery teams, and convert them into commercial conversations before they become risks

• Keep CRM records for your accounts accurate and complete, as a byproduct of running the account well — not as the job itself

• Partner with company leadership on executive-level engagement (client visits, roadmap workshops) for your most strategic relationships

What we're looking for

Required

• 5–7 years of experience in account management, client partnership, or enterprise sales within a project-based professional services, IT services, or software consulting environment (not primarily subscription/SaaS customer success)

• Experience owning commercial outcomes for enterprise accounts — pricing conversations, contract negotiation, deal structuring — not just relationship maintenance

• A track record of growing revenue within existing accounts through self-originated cross sell or upsell, not only responding to inbound requests

• Comfort translating technical capability into business value for enterprise stakeholders, and partnering closely with technical or pre-sales teams for deeper scoping

• Strong CRM discipline and follow-through

• Excellent stakeholder management skills, comfortable navigating multiple levels of a large enterprise organization Preferred

• Experience managing accounts in FMCG, manufacturing, or industrial sectors

• Experience selling AI, data, or software services specifically

• Exposure to international client engagement, particularly Japan

• Experience building and running structured account plans or quarterly business reviews

Work with the Founder to identify and prioritise the most promising customer segments, then build and manage a qualified sales pipeline. Potential channels include cafés and restaurants, corporate and institutional accounts, premium retail, gifting, events and residential communities. • Prospect actively through cold outreach, referrals, LinkedIn, WhatsApp, field visits, networking and direct introductions. • Conduct product meetings, tastings and sampling with prospective customers and decisionmakers. • Understand customer requirements, prepare commercial proposals, negotiate terms and convert opportunities into paid orders. • Manage the complete account journey—from first conversation and order confirmation through payment, collections, reorder and account growth. • Maintain an accurate CRM or sales tracker covering leads, meetings, proposals, next actions, closures, lost opportunities, account revenue and reorder behaviour. • Coordinate with production and operations so that samples, stock and deliveries remain aligned with active opportunities. 

ACCOUNT EXECUTIVE - APAC & EMEA

Sales · Revenue

📍 Noida 🕐 Full-Time 🧭 5-10 Years

THE MISSION

We aren't automating scripts — we're deprecating the era of manual-heavy testing entirely. TestMu AI is building the world's first AI-native platform where Agentic Intelligence autonomously plans, authors, and self-heals the entire Quality Engineering lifecycle.

Drive revenue growth by closing deals with precision and client-focused solutions.

THE PILLARS OF IMPACT

🚀 1. Sales Execution (50%)

– Meet or exceed quarterly and annual sales targets.

– Conduct thorough needs analysis to tailor solutions.

– Develop client-centric product presentations.

– Negotiate and close deals efficiently.

⚙️ 2. Client Relationship Management (30%)

– Foster long-term client partnerships.

– Address and resolve client issues promptly.

– Maintain a high level of client satisfaction.

🧠 3. Market Insight & Strategy (20%)

– Analyze market trends to identify opportunities.

– Report on sales activities and market feedback.

– Contribute to strategic sales planning.

MUST-HAVES — DO NOT APPLY UNLESS YOU HAVE THESE

– 3-7 years of experience in hunting and new business development.

– Flawless communication skills, both written and oral.

– Demonstrated ability to work solo and as a team member.

– Strong work ethic and customer problem-solving passion.

THE BAR — WHAT YOU MUST PROVE

New Business Development: Successfully closed $1M+ in new business annually.

Communication Skills: Delivered impactful presentations to C-level executives.

Independence & Teamwork: Led solo initiatives and collaborated on team projects.

Work Ethic: Consistently exceeded sales targets through dedication and drive.

YOUR PATH

Reports to Regional Sales Manager. Potential growth into Senior Account Executive or Sales Manager within 12-18 months.

Your growth at TestMu AI is mapped to what you ship — not how long you've been here.

About the Position:

We are looking to hire a highly motivated, well-spoken Key Account Manager who can help EasyEcom in key account management and customer retention. As a Key Account Manager, your daily job would involve developing relationships with clients and ensuring their expectations are being met.

About EasyEcom:

EasyEcom is an industry-leading omnichannel order & warehouse management solution for e-commerce businesses and multichannel retailers like Epigamia, Mondelez International, My Glamm, Borosil, Prestige, etc. We are persistently growing, from a few hundred clients to over 7000+ global clients, a handful of dedicated team members to 160+ members strong team, and being VC funded, we are continuing to expand over and beyond!

Roles & Responsibilities:

● Developing strong relationships between key clients and companies.

● Resolving key clients' issues and complaints promptly

● Understanding the business needs of key accounts, and providing them with an effective solution.

● Managing communication between the key accounts and internal teams (Support Team, Sales Team, Tech Team).

● Upselling to key accounts presenting reports on account progress, and sharing future goals with other team members.

Requirements:

● Candidates with a bachelor's in technology or business are preferred.

● Candidate should speak gujarati fluently.

● A minimum of 2+ years of experience in account management.

● Excellent communication skills and listening skills.

● Fluency in both English and Tamil.

● Should be able to quickly get a thorough understanding of the company's product.

● Should be able to multitask and manage time effectively.

● Should have strong interpersonal relationship skills.

● Ability to understand the company’s key clients and their position in the industry.

Key Responsibilities:

👉🏼 Demonstrate effective selling skills and product understanding to uncover customer needs

to position an appropriate solution.

👉🏼 Update and create tailored client proposals and negotiate further to close the deals.

👉🏼 Understand, monitor, and evaluate industry trends and customer drivers.

👉🏼 Manage proposal response process, including detailed RFP requirements, content

creation, and inputs from various sources.

👉🏼 Nurturing accounts and contacts through various mediums of communication.

👉🏼 Develop and implement overarching sales and business development strategy, sales

processes, structure, and best practices across the company.

👉🏼 Support deal structure and pricing with business value analysis; negotiate prices for

proactive bids and proposals.

Job Description :

We are looking for an experienced Sales Manager to drive international sales.. The role involves managing global clients, generating new business, and working closely with marketing and product teams to grow revenue across international markets.

Key Responsibilities

• Manage and grow international client accounts
• Generate new leads and close deals.
• Handle end-to-end sales cycle: prospecting, pitching, negotiation, and closure
• Build strong relationships with global customers and partners
• Work with marketing teams on lead generation and campaigns
• Identify new international markets and business opportunities
• Maintain sales pipeline and reports using CRM tools
• Meet monthly and quarterly sales targets

Required Skills & Experience

• 4–5 years of experience in international sales or business development
• Experience selling IT services, SaaS products, or AI solutions
• Strong understanding of sales and marketing fundamentals
• Excellent communication and negotiation skills
• Experience working with overseas clients and time zones
• Familiarity with CRM tools (HubSpot, Salesforce, Zoho, etc.)

Preferred Skills

• B2B sales experience
• Knowledge of digital marketing and lead generation
• Experience with US, UK, Europe, or Middle East markets

Why Join Us

• Work with cutting-edge IT / SaaS / AI products
• Exposure to global clients and markets
• Performance-based incentives and growth opportunities
• Fast-growing and collaborative work environment

Key Responsibilities

1. Generate leads and make cold calls and reference calls to arrange a meeting for discussion.
2. Develop a growth strategy to bring financial gains and delighting clients.
3. Suggest ways and means to endorse the products and services of the organization.
4. Keep a close tab on the strategic moves made by the competitors.
5. Maintain and manage records of sales, revenue, collections, invoices and others.
6. Build long-term association with the existing clients and prospects.
7. Nurture the subordinates to turn into thorough professionals.
8. Prepare bespoke sales contracts
9. Attend conferences, exhibitions and fairs to promote the company’s offerings.
10. Develop new markets and regions to promote the products and services of the organization.
11. Align personal goals with the vision and key objectives of the organization.

Key Attributes

1. Excellent communication skills and interpersonal skills.
2. Thorough knowledge of the products and services and about the markets.
3. Flair to research and keep a tab on changing trends.
4. Ability to build relationships
5. Good Listener.
6. Absolute Professional attitude
7. Effective Negotiation skills.
8. Willing to travel and must possess two/four-wheeler
9. Inspiring team player
10. A true go getter
11. If you feel that you may handle the responsibilities most efficiently and effectively and possess the characteristics mentioned, we would love to hear from you.

TECHJAYS

Senior Account Manager

Position: Senior Account Manager

Experience: 10+ Years

Industry: IT Services / Software Development / Technology Consulting

Location: Coimbatore / Hybrid

Joining: Immediate / Within 30 Days

Primary Skills: Enterprise Account Management, Strategic Client Relationships, Revenue Growth, Account Expansion, Consultative Selling, Commercial Negotiations, Account Profitability, Stakeholder Management.

Preferred Skills: AI/ML Services, Digital Transformation, Enterprise Software, HubSpot CRM, International Account Management, Agile Delivery.

About Techjays

At Techjays, we're helping businesses reimagine how they build, operate, and scale with AI at the core. We partner with organizations worldwide to design and deliver AI-powered software solutions that solve complex business challenges and create measurable business value.

Our global team brings together experienced technology professionals from organizations such as Google, Akamai, NetApp, ADP, Cognizant Consulting, and Capgemini.

We work with clients ranging from innovative startups to large enterprises, delivering custom AI solutions, software engineering services, and digital transformation initiatives.

We're looking for a Senior Account Manager who can take ownership of strategic client relationships, drive account growth, and build long-term partnerships with enterprise customers.

This role goes beyond traditional account management. You will be responsible for understanding client business objectives, identifying new opportunities, growing existing engagements, managing commercial relationships, and ensuring long-term account success.

The ideal candidate combines strong business acumen, consultative selling capabilities, commercial ownership, and the ability to engage confidently with senior executive stakeholders.

Key Responsibilities

1. Strategic Account & Client Relationship Management

• Own and manage a portfolio of strategic enterprise accounts, acting as the primary point of contact for client leadership.
• Build and maintain strong relationships with CXOs, VPs, Directors, and other key decision-makers.
• Understand client business objectives, technology roadmaps, operational challenges, and long-term priorities.
• Develop strategic account plans covering revenue targets, stakeholder mapping, growth opportunities, risks, and client retention.
• Act as a trusted advisor to clients, identifying opportunities where technology and AI solutions can create business value.
• Maintain strong client engagement throughout discovery, solutioning, project execution, and account expansion.

2. Revenue Growth & Business Development

• Own annual account revenue targets and drive consistent growth across assigned accounts.
• Identify opportunities for upselling, cross-selling, new projects, additional engineering teams, and new service offerings.
• Develop account expansion strategies based on client requirements and emerging business opportunities.
• Lead consultative discovery discussions to understand business challenges and identify potential technology solutions.
• Build business cases, ROI models, and commercial proposals to support client investment decisions.
• Maintain a healthy sales pipeline and provide accurate revenue forecasts.
• Drive renewals, contract extensions, and long-term engagement opportunities.

3. Commercial Ownership & Negotiations

• Lead commercial discussions and negotiations involving pricing, contracts, and engagement models.
• Manage Master Service Agreements (MSAs), Statements of Work (SOWs), rate cards, renewals, and change requests.
• Monitor account revenue, gross margins, delivery costs, and overall profitability.
• Identify commercial risks and take proactive measures to protect account margins.
• Work closely with finance, pre-sales, and delivery teams to ensure commercial commitments are realistic and sustainable.
• Balance client expectations with business objectives and organizational profitability.

4. Delivery Governance & Client Success

• Partner with engineering and delivery leaders to ensure projects meet agreed scope, quality, timelines, and commercial expectations.
• Participate in project planning, scoping discussions, and SOW preparation.
• Establish account governance through regular client reviews, monthly business reviews, steering committee meetings, and Quarterly Business Reviews (QBRs).
• Monitor client satisfaction, account health, delivery performance, and potential relationship risks.
• Manage senior-level escalations and lead recovery plans for at-risk accounts.
• Ensure effective communication between clients and internal delivery teams.
• Stay involved beyond contract closure to ensure successful execution and long-term client retention.

5. Consultative Selling & Solutioning

• Work closely with pre-sales and technical teams to understand client requirements and develop relevant technology solutions.
• Lead client discovery sessions and translate business challenges into solution opportunities.
• Drive proposals, solution presentations, and commercial discussions.
• Position Techjays' AI, software engineering, automation, and digital transformation capabilities based on client business needs.
• Communicate the business value, expected outcomes, and ROI of proposed solutions.
• Ensure that client expectations and commercial commitments are aligned with actual delivery capabilities.

6. Leadership & Account Management Excellence

• Mentor and guide junior account managers and support the development of account management capabilities.
• Establish structured account management processes, playbooks, reporting standards, and account health metrics.
• Improve pipeline visibility, revenue forecasting, and account performance reporting through CRM systems.
• Share market intelligence, client feedback, and growth opportunities with senior leadership.
• Contribute to service offering development and go-to-market strategies based on client insights.

Required Skills & Experience

Account Management & Enterprise Sales

• 10+ years of experience in enterprise account management, strategic client management, or consultative sales within the IT services or software industry.
• Proven track record of managing and growing high-value enterprise accounts.
• Demonstrated experience in account expansion, upselling, cross-selling, renewals, and revenue generation.
• Strong experience managing long-term, complex client engagements and multiple stakeholders.
• Experience handling international clients and global enterprise accounts.

Business & Commercial Acumen

• Strong understanding of account revenue, gross margins, profitability, pricing, and commercial planning.
• Hands-on experience negotiating MSAs, SOWs, rate cards, contract renewals, and change requests.
• Ability to develop account growth strategies, business cases, and ROI models.
• Experience managing revenue forecasts, sales pipelines, and account financial performance.
• Understanding of IT services engagement models, including Fixed Price, Time & Material (T&M), and Dedicated Teams.

Client & Stakeholder Management

• Proven ability to engage with CEOs, CFOs, COOs, VPs, and senior technology leaders.
• Strong consultative discovery and executive-level communication skills.
• Ability to identify key decision-makers, understand stakeholder dynamics, and influence complex buying decisions.
• Experience managing client escalations, resolving relationship challenges, and turning around at-risk accounts.

Technology & Delivery Understanding

• Good understanding of the software development lifecycle (SDLC), software engineering, and technology delivery models.
• Familiarity with AI/ML, automation, enterprise software, and digital transformation services.
• Ability to collaborate effectively with engineering, pre-sales, product, and delivery teams.
• Understanding of Agile methodologies and distributed delivery environments.

Tools & Reporting

• Hands-on experience with CRM platforms, preferably HubSpot.
• Familiarity with pipeline management, revenue forecasting, account reporting, and account health metrics.
• Strong presentation, negotiation, and business communication skills.

What We're Looking For Beyond Skills

• Business Ownership: Takes responsibility for account revenue, profitability, retention, and long-term growth.
• Strategic Thinking: Understands the bigger business picture and identifies opportunities beyond immediate client requirements.
• Executive Presence: Can confidently engage with senior decision-makers and build trusted business relationships.
• Commercial Mindset: Understands the balance between client satisfaction, delivery commitments, revenue, and profitability.
• Consultative Approach: Asks the right questions, understands business challenges, and positions solutions that deliver measurable value.
• Accountability: Remains involved throughout the client lifecycle, from opportunity discovery to successful delivery and expansion.
• Problem-Solving: Handles difficult client situations, escalations, and commercial challenges with a structured approach.
• Leadership: Can guide internal teams, mentor junior account managers, and influence stakeholders without relying on formal authority.

Nice to Have

• Experience building or scaling an account management function.
• Experience developing account management processes, playbooks, and performance metrics from scratch.
• Previous experience mentoring or leading a team of account managers.
• Familiarity with AI/ML services, intelligent automation, and enterprise AI solutions.
• Experience working with global clients and distributed engineering teams.
• MBA or relevant postgraduate qualification.

Join Techjays

If you're someone who can build lasting enterprise relationships, identify business opportunities, drive account revenue, and turn client partnerships into long-term business growth, we'd love to hear from you.

Account Manager

Sales · Revenue

📍 Noida · 🕐 Full-Time · 🧭 7-12 Years

The Mission

We aren't automating scripts — we're deprecating the era of manual-heavy testing entirely. TestMu AI is building the world's first AI-native platform where Agentic Intelligence autonomously plans, authors, and self-heals the entire Quality Engineering lifecycle.

Advance revenue growth by nurturing and expanding key accounts through strategic relationship management.

The Pillars of Impact

🚀 1. Account Expansion (50%)

• –Drive product adoption within key accounts.
• –Identify and execute upsell opportunities.
• –Expand footprint through cross-selling initiatives.
• –Maintain high-level client satisfaction and loyalty.

⚙️ 2. Stakeholder Engagement (30%)

• –Manage complex stakeholder relationships effectively.
• –Serve as primary contact for all client communications.
• –Navigate client organizations to identify key decision makers.

🧠 3. Strategic Insight (20%)

• –Analyze account performance to inform growth strategies.
• –Provide feedback to product teams for continuous improvement.
• –Utilize industry insights to enhance client engagement.

Must-Haves — Do not apply unless you have these

• ✓You must have experience in relationship management.
• ✓You must have the ability to identify upsell opportunities.
• ✓You must have experience in managing stakeholder relationships.

The Bar — What you must prove

Proven revenue growth from key account management.

Increased revenue by 30% year-over-year in previous roles.

Demonstrated ability to execute upsell strategies.

Successfully upsold products, achieving a 20% increase in sales.

Effective stakeholder relationship management.

Managed and retained top-tier clients for over 5 years.

Strong product adoption initiatives.

Led initiatives that boosted product adoption by 40%.

Job Title: Business Development Executive

Department: Sales & Business Development

Experience: 0–3 years

Employment Type: Full-time

Job Summary

We are looking for a motivated and result-oriented Business Development Executive to identify new business

opportunities, generate leads, build client relationships, and drive revenue growth. The ideal candidate should

have strong communication, negotiation, and interpersonal skills.

Key Responsibilities

• Identify and generate new business leads through calls, emails, networking, and online platforms.

• Reach out to potential clients and explain the company’s products or services.

• Schedule meetings, conduct sales presentations, and follow up with prospects.

• Build and maintain strong relationships with existing and prospective clients.

• Understand customer requirements and recommend suitable solutions.

• Achieve monthly and quarterly sales targets.

• Maintain a database of leads, customer interactions, and sales activities in the CRM.

• Coordinate with internal teams to ensure smooth client onboarding and service delivery.

• Research market trends, competitors, and potential business opportunities.

• Prepare regular sales reports and update management on progress.

Required Skills and Qualifications

• Bachelor’s degree in Business Administration, Marketing, Commerce, or a related field.

• Excellent verbal and written communication skills.

• Strong negotiation, persuasion, and presentation abilities.

• Good interpersonal skills and a customer-focused approach.

• Ability to work independently and achieve sales targets.

• Basic knowledge of MS Excel, email, and CRM tools.

• Willingness to learn and adapt to changing business requirements.

Preferred Qualifications

• Previous experience in sales, business development, telemarketing, or lead generation.

• Knowledge of B2B or B2C sales processes.

• Experience using CRM tools and lead-generation platforms.

Key Performance Indicators (KPIs)

• Number of qualified leads generated.

• Number of client meetings and follow-ups completed.

Business Development Executive | Page 1• Conversion rate from leads to customers.

• Revenue generated and sales targets achieved.

• Client acquisition and customer satisfaction.

Compensation and Benefits

• Competitive salary based on experience and skills.

• Performance-based incentives.

• Training and career development opportunities.

• Opportunities for professional growth.

Ideal Candidate: A proactive, confident, and target-driven individual who enjoys interacting with people,

building relationships, and contributing to business growth.