You will be part of the Customer happiness team. Your role requires you to speak to customers, understand their requirements and qualify potential leads who will be called by Travel consultants. As an additional responsibility, you will also be handling Pickyourtrail’s web chat which is also a potential revenue channel. The role exposes you to both aspects of customer service - lead qualification and support on chat. Soft Skills: *Should be able to understand and appreciate that chaos/randomisation is the only constant at a startup. *Should be a passionate self-starter; ready to get their hands dirty *Should envision and manage the growth of tech vertical to complement business growth *Should have a clarity in thought and articulation. *Prior experience of high energy and intense environments - would be a plus Technical Skills: *Prior outbound experience - would be an added plus *Customer service experience in Travel industry - would be an added plus *Proficiency in excel across pivot and basic functions - would be an added plus *Working knowledge of Cloud applications like Google sheets, Doc and Drive
Roles and responsibilities include but not limited to: Achieving monthly and quarterly set targets Negotiating contracts and packages Introducing new products Maintaining professional client relationship to grow and sustain business Key point of contact for client to answer queries and offer tech/commercial advices
About LatentView Analytics Private Limited : LatentView Analytics works with Fortune 500 companies, helping them find Insights in their data that gives them a clear business advantage. We're one of the fastest growing companies in this space, doubling in scale year on year. We were recently named global Market Leaders in Marketing Analytics by independent research firm Sourcing Line (USA).We are an Advanced Consulting Partner to Amazon Web Services (AWS).LatentView Analytics is headquartered in Princeton, NJ and has a Global Delivery Center in Chennai, India. We also have offices in San Jose, Singapore and London.Job Description for New Business Development :- 6-10 years of overall experience in IT / Analytics / Consulting companies- Excellent knowledge of Bid Management / Pre-sales process with proven ability to deliver large scale, high-quality proposals- Good knowledge of Analytics techniques- Strong communication skills- Good expertise in creating Powerpoint decks with appropriate visual elements- Functional Analytics (Ex: Marketing Analytics, Customer Intelligence, Supply Chain etc.) expertise is desirable- Specific industry knowledge in Financial Services / CPG / Retail / Manufacturing will be a big plusRoles & Responsibilities :- Responsible for creating, processing, managing & documenting RFP, RFQ & POC for Clients.- Craft Pre-Sales pitches for the Sales Team.- Working closely with the Sales Team on proposals.- Engage Clients until On-boarding.
Greeting from Zealous Services, We have immediate opening for Freshers in BPO Non voice process. Candidates with Backlogs are also eligible. Process: Non-Voice Process Age: Between 18 to 26 years
Greetings from Zealous Services!!! Great Opportunities for Freshers (Candidates with backlogs can also apply). We have Immediate openings for the following process: NON VOICE & VOICE Process - INTERNATIONAL VOICE Process- DOMESTIC Qualification : 12th / Diploma / Any Graduate / Arrear candidates can Also Apply. Experience: 0-1 year of Experience Age: Between 18 to 27 years Working Days: MONDAY- FRIDAY Work Location: Nungambakkam Interview Time : Monday to Friday (10AM to 4:30 PM) Contact Details: Contact Person: Arunthathi HR Interested Candidates can Walk in to the office premises directly. Walk in Venue: Zealous Services, No: 17/7, B Block,Ground Floor, Shafika building,NRCS Towers, Kodambakkam high road, Nungambakkam, Chennai-600034 Land Mark:Near to Palm grove Hotel & opposite to Domino's pizza ### Don't miss this opportunity refer your friends too###
Title: Analyst - Business AnalyticsExperience: 1 - 4 YearsLocation: ChennaiOpen Positions: 17Job Description:Roles & Responsibilities:- Designing and implementing analytical projects that drive business goals and decisions leveraging structured and unstructured data.- Generating a compelling story from insights and trends in a complex data environment.- Working shoulder-to-shoulder with business partners to come up with creative approaches to solve the business problem.- Creating dashboards for business heads by exploring available data assets.Qualifications:- Overall 1+ Years of Business Analytics experience with strong communication skills.- Bachelor or Master degree in computer science is preferred.- Excellent problem solving and client orientation skills.Skills Required:- Ability to program in Advanced SQL is must.- Hands-on experience in Modeling tools such as R or Python- Experience in Visualization tools such as Power BI, Tableau, Looker, etc., would be a big plus.- Analytics certifications from recognized platforms would be a plus - Udemy, Coursera, EDX,etc.
Greeting from Zealous Services! We have immediate opening for Freshers in BPO Non voice process. Candidates with Backlogs are also eligible. Process: Non-Voice Process Age: Between 18 to 26 years Interview Time: Monday to Friday (10AM to 4:30 PM) Qualifications: 12th,Any Degree/Diploma Additional Information: incentives every month Every 6 month 10% hike Joining bonus for new Joiners Contact Person: NANDHINI HR Interested Candidates can Walk in to the office premises directly. Walk in Venue: Zealous Services, No. 17/7, Ground Floor, Shafika Building, Kodambakkam High Road, Nungambakkam, Chennai - 600034 Landmark: Next Building to Palmgrove Hotel Note: Carry an Aadhar Xerox with you If mails are repetitive please ignore and share to friends who are in search of job in whats-app group or individually. ### Don't miss this opportunity refer your friends too###
Greetings from Zealous Services!!! We have Immediate requirements for Freshers in BPO Non Voice Process @ Chennai. Process : International Non voice process (US Process). Qualification : Any graduation / Diploma ( With or Without Arrears) Age Limit : 18-26 Years.
The person shall be responsible for obtaining and managing constant relationship and communication with corporates, foundations, retail donors and HNIs. The ideal individual will have the ability to exercise good judgment in dealing with donors, with strong written and verbal communication, presentation and networking skills, and the ability to maintain a realistic balance among multiple priorities.Primary responsibilities include but are not limited to:- Connect, liaison and engage with corporates, foundations, retail donors and HNIs on a constant basis towards meeting the financial / non-financial resource requirements of the organization- Manage and scale up regular monthly contributions from volunteers and retail donorsKey Deliverables:- Donations raised from- Corporates- Foundations- Retail donors- HNIs- Recurring monthly donorsEducation Qualification / Experience:- At least Eight years sales, fundraising or customer service experience preferably- Any Banking / sales / corporate fundraising experience would be an advantageKnowledge, Skills and Abilities:- Reasonable understanding of the non-profit sector, fundraising and donor relationship management- Exceptional communication and influencing skills, combined with the ability to work under pressure in a changing environment- Very strong networking and interpersonal skills and the ability to build relationships with stakeholders, including donors, staff and volunteers- Expert level written and verbal communication skills in English.- Emotional maturity- Highly resourceful team-player, with the ability to also be extremely effective independently- Forward looking thinker, who actively seeks opportunities and proposes solutions- Sensitivity and empathy with the vision, mission, values and programmes of Bhumi- Resourceful, responsible and self-startingOther Information:- Reporting to: Executive Director Scope: Full time- Remuneration: Up to Rs.15 lakhs p.a. including performance incentives based on the candidate's profile- Expected Joining Date: Immediate
The Senior Manager, Organisational Development (OD) will lead the OD vertical and ensure that all collective and individual goals for the vertical are achieved. The Senior Manager is responsible for organisational oversight and the encompassing critical functions like stakeholder management, operations, communications, and strategy and impact. It is a versatile role that requires exceptional planning and project management skills. Overall organisational Growth and Development : Set the vision and goals for the vertical in consultation with the CEO Contribute to the strategic vision of all the programmes being implemented by Madhi Oversee the achievement of personal and professional goals of team members. Support and brainstorm with team members regularly about short and long-term goals Steer the verticals to achieve their respective programmatic goals and outcomes Stakeholder Engagement : Co-lead stakeholder engagement with the manager and help them hone their stakeholder management skills Plan and execute internal and external events with absolute attention to detail Draft reports, proposals and documents for various stakeholders including but not limited to donors, government departments, board of advisors etc. Design and Communications : Set the brand vision for Madhi along with the Communications Manager and execute the communications plan Ensure all internal and external communication aligns with Madhi’s quality standard and guidelines before it gets disseminated. Strategy and Impact : Network with other organisations and potential partners with whom Madhi can synergise Co-lead fundraising for the organisation along with the CEO Contribute to the strategic vision for all programmes being implemented by Madhi Human Capital Management : Ensure optimum operational efficiency and measure/track meticulously Co-lead Human Capital Management with the manager and support talent management activities for the team Provide regular and timely feedback to the CEO about organisational strength and areas of development and contribute toward the continuous improvement of organisational processes and structures Admin and Finance : Oversee the organisation’s financials and plan for cash inflow Support the Senior Associate with tasks - office administration, logistics for events and petty cash management.