45+ Communication Skills Jobs in Indore | Communication Skills Job openings in Indore

A Business Development Executive (BDE) typically has the following job duties:

1. Identifying new sales leads, through business directories, client referrals, and participation in industry events.

2. Researching and analyzing sales options, and then pursuing the most promising leads.

3. Building and maintaining relationships with clients, both existing and new.

4. Negotiating deals and agreements with clients and closing sales.

5. Keeping accurate records of all sales activities and results, using customer relationship management software.

6. Maintaining regular communication with upper management, providing information on the status of sales efforts and reporting on any issues or opportunities that arise.

7. Continually seeking new ways to improve sales performance and reach targets.

8. Education and experience required for BDE role varies across different organizations, typically a bachelor's degree in marketing, business, or a related field is desired. Relevant experience in sales, marketing, or a related field, as well as excellent communication and negotiation skills, are also important.

Job Summary:

We are seeking a friendly, organized, and professional receptionist to join our team at Nway Technologies. The receptionist will be responsible for managing the front desk, greeting visitors, handling incoming calls, and performing various administrative tasks to ensure smooth office operations.

Key Responsibilities:

• Front Desk Management: Welcome visitors and clients, ensure they are directed to the appropriate person or department, and manage sign-in procedures.
• Phone and Email Handling: Answer and direct incoming calls, take messages, and handle general inquiries. Monitor and respond to the company’s general email inbox.
• Administrative Support: Assist with scheduling appointments, managing calendars, and coordinating meetings. Maintain office supplies inventory and order as needed.
• Visitor Coordination: Prepare and manage visitor badges, ensure visitors are escorted as needed, and maintain visitor logs.
• Mail and Package Handling: Receive, sort, and distribute incoming mail and packages. Prepare outgoing mail and packages as required.
• Documentation and Filing: Assist with data entry, document management, and filing systems to ensure accurate record-keeping.
• Event Coordination: Assist with the planning and coordination of company events and meetings.
• Security Protocols: Follow and enforce security protocols for visitor access and office safety.

Qualifications:

• Experience: Proven experience as a receptionist, front office representative, or similar role. Experience in an IT or tech company is preferred.
• Skills:
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Familiarity with office equipment (e.g., printers, copiers, scanners).
• Professional attitude and appearance.
• Customer service-oriented with a friendly and welcoming demeanor.

Working Conditions:

• Full-time position with standard office hours.

Benefits:

• Competitive salary .
• Opportunities for professional development and growth within the company.
• Positive and collaborative work environment.

Hiring for bde -bidding knowledge with good communication skills

fresher candidates preferred for Indore location

Job Title: PROJECT COORDINATOR

Job Type - Full Time

Location – Indore

Summary/Objective:

The primary objective of hiring a Project Coordinator is to efficiently manage customer data, oversee project development, and ensure the successful deployment of websites. The role involves collaborating with various teams, handling customer feedback, and maintaining high-quality website deliverables.

Responsibilities/Duties:

1.   Customer Data and Project Management:

·        Effectively manage customer data and all the related information.

·        Ensure accurate documentation and organization of work flow details.

·        Collaborate with the Design team for creating mockups and visuals.

·        Communicate design concepts and seek customer approval via email correspondence.

2.   Development and Progress Tracking:

·        Liaise with the Development team to facilitate smooth task flow.

·        Monitor and track work progress, ensuring adherence to timelines.

·        Verify websites to ensure alignment with customer requirements.

3.   Testing and Quality Assurance:

·        Coordinate with the Testing Department to assess task status and identify bugs.

·        Collaborate with team members to address and resolve identified issues.

·        Ensure rigorous testing to maintain high-quality website deliverables.

4.   Customer Engagement and Feedback:

·        Deliver beta versions of websites to customers for review and feedback.

·        Collaborate with team members to implement customer-suggested changes to beta websites.

·        Act as a point of contact for customer feedback and promptly address their concerns.

·        Need to communicate with customers over email for their concerns and changes

5.   Website Deployment and Live Process:

·        Manage the transition from beta to live website by following customer approvals.

·        Oversee the live website deployment process, ensuring a seamless transition.

·        Implement customer-requested changes post-approval, ensuring a polished final product.

6. Product Management:

·        Effectively manage and Upload customer and vendor product information.

·        Collaborate with the team to ensure accurate representation of products on the website.

·        Update and maintain product details to provide up-to-date information to customers.

7. Website Maintenance and Continuous Improvement:

·        Facilitate day-to-day website changes and improvements to enhance user experience.

·        Proactively identify opportunities for website optimization and suggest improvements.

Qualifications/Requirements:

Education:

·        Graduate/ Post Graduate.

·        Good to have IT background.

Experience:

·        2 to 3 years of experience as a Project Coordinator role.

·        Experience in IT sector is must.

Skills:

·        Clearly articulate ideas and project requirements.

·        Foster open and transparent communication within the project team.

·        Prioritize tasks and manage time efficiently.

·        Handle multiple tasks simultaneously without compromising quality.

·        Be proactive in identifying potential problems and addressing them promptly.

·        Navigate unforeseen challenges with flexibility and resilience.

·        Ensure accuracy in project documentation and data management.

How to Apply:

Kindly send your updated resume

Contact us:

Avalon Solutions Pvt. Ltd.

PSP - 11, Scheme 78, Vijay Nagar, Indore 452010, MP

www.AvalonSolution.com

Key Responsibilities:

*Conduct door-to-door sales visits in your territory.

*Build strong relationships with potential clients, offering tailored solutions.

*Generate leads and surpass sales targets.

*Collaborate closely with the team to implement effective sales strategies.

Requirements:

*Proven B2B sales experience, especially in door-to-door sales.

*Strong communication and negotiation skills.

*Results-driven and self-motivated.

*Thrives in a fast-paced environment.

• Build contacts with potential clients to create new business opportunities.
• Having a experience & knowledge on IT Services - Mobile App, Web App, Game App.
• Excellent written and verbal communication
• Handling International clients, Lead Generation.
• Having experience on team handling.

NWAY TECHNOLOGIES PVT LTD

COMPANY PROFILE

Nway Technologies is an eminent name in the business sphere, renowned to offer unsurpassed IT software solutions in the field of Construction ERP, Transport, Cotton, Real Estate, Mall Management, Website development etc. From idealization and conceptualization to development and after-sales services, our genius professionals know their work well and never hesitate to walk an extra mile to cater to the industry specific needs of our clients. We deliver smart, dedicated and timely services to add value in our client's business and dependable work ethics. We are right now serving companies having turnover of 50 crores to

3000 crores at most.

Job Description

Department: Support

Qualification: Bachelor’s (BE/B.Tech) or other

Position: Subject Matter Expert (HR)

Experience: 4 years – 7 years

Location: Indore

Roles & Responsibilities:-

 Provide first-line support to clients via telephone/email/tickets according to decide by the

company.

 Troubleshooting and resolving IT issues in a timely manner.

 Answering customer questions.

 Receive, Review and Manage client data in the software.

 Facilitate valuable and clear verbal and written communication with clients.

 Coordinate with internal teams to identify & resolve issues as well as opportunities for

improvement of system and services.

 Provide strategic guidance to client personnel on various modules of ERP.

Requirement:-

 Degree in computer science or information technology preferred.

 Microsoft certification is advantageous.

 Previous experience in a support role.

 Experience with remote desktop applications.

 Strong analytical and problem-solving skills.

 Good communication skills, both written and verbal.

 Excellent interpersonal skills.

NWAY TECHNOLOGIES PVT LTD

COMPANY PROFILE:

Nway Technologies is an eminent name in the business sphere, renowned to offer unsurpassed IT software solutions in the field of Construction ERP, Transport, Cotton, Real Estate, Mall Management, Website development etc. From idealization and conceptualization to development and after-sales services, our genius professionals know their work well and never hesitate to walk an extra mile to caterto the industry specific needs of our clients. We deliver smart, dedicated and timely services to add value in our client's business and dependable work ethics. We are right now serving companies having turnover of 50 crores to 3000 crores at most.

Job Description:

Position: Junior HR Recruiter

Qualification: MBA, BBA

Experience: Fresher

Location: Indore, Onsite

salary: 12000-15000 INR

"Please apply only if comfortable with a salary range of 12000-15000 INR and available for immediate joining"

Roles & Responsibilities:

• Must have hands of experience in using Naukri.com/ Job sites/ Consultants, to source relevant candidates.

• Design and implement overall recruiting strategy

• Develop and update job descriptions and job specifications

• Source and attract candidates by using databases, Job Portal & strong Networking

• Screen candidates resumes and job applications and assess applicants relevant knowledge, skills, soft skills, experience

• Monitor and apply hr recruiting best practices

• End to End Recruitment including Sourcing of profiles from various mediums

• Making trackers and end to end follow-up & Coordination with candidate

• Daily minimum 6-7 lineups as per JD.

Skills Required:

• Excellent interpersonal skills

• Multitasking and Time Management

• Negotiation Skills

• Familiarity with HR databases

• Bachelor's Degree in Human Resources, Business Administration, or related field

• Ability to communicate effectively, both orally and in writing

Employee Benefits:

• Health Insurance

• Optional Leave

We have Internship Training program for COMPLETE IT FRESHERS who want to do learn real time working on live projects in our IT company Logical Soft Tech Pvt Ltd, Indore(M.P) .

We work on several technologies and have training internship on following tech stack :-

1) For Mobile app development ( Android /IOS/ Flutter )

2)For full stack web development frontend ( react.js ) and backend ( php CodeIgniter / node.js /Java )

3) For frontend web design and development : React .JS

4) For Backend web development ( php CodeIgniter / node.js / Java springboot)

5) for SEO/SMM/Digital Marketing / Manual testing

**

For more enquiry and detail discussion you may reach our HR Number

Company Name : Logical Soft Tech Pvt Ltd

Contact : - +91-82.69.82.97.29(HR), +91-78.69.73.15.95(HR), +91-74.15.95.09.19(HR), +91-82.10.25.18.24 (technical Department)

Email : - talentlogicalsofttech @gmail.com, logicalhr.softtech @gmail.com, hrlogicalsofttech @gmail.com,

Address: - 2nd floor, 388,PU4, Scheme 54 PU4, Infront of Main Eye Retina Hospital, Vijay Nagar, Indore, M.P

Please call on given HR number if any queries or for detail discussion

* Online Lead Generation via Upwork, Freelancer, etc.

Lead Generation via Email Marketing

* Should have knowledge of Linkedin Sales Navigator.

* Excellent Analytical & Communication Skills (Written and Oral)

* Email Etiquette, Proposal Writing, Follow-up and Requirement Gathering, and Client Interaction.

* Prepare business reviews for the senior management team regarding progress and roadblocks to closing new enterprise customers.

Hiring Business Development Executive!

Be a part of MyCoinMedia seeking proactive #businessdevelopmentexecutive to join their team.

Roles and Responsibilities:

1. Maintain a database of clients, prospects, partners, and vendors.

2. Build and strengthen client relationships to achieve long-term partnerships.

3. Identify upsell, cross-sell, and renewing opportunities.

4. Assist with challenging client requests or issue escalations as needed.

Requirements and Skills:

1. Proven work experience as a Business Development Executive or Account Manager.

2. Excellent listening, communication, and negotiation skills.

3. Strong Online Bidding Management skills.

#location: Indore

#femalecandidates would be preferred.

#freshers can also apply.

#5daysworkingfromoffice

#hiringalert #urgentlyhiring #bde #accountmanager #indorejobs #immediatejoiners #applynow

• Candidate should have basic communication and good convincing power. 
• Candidate should be comfortable with calling. 
• Lead generation, Ability to work in a team or individually as and when required. 
• Outstanding problem solving skills.
• Have great interpersonal skills.
• Candidate should have strong organizational skills.

JOB Descreption.

Company Name /: Just Mind Work Private Limited.

Website /:https://justmindwork.com/

Job profile: Business development Executive

Roles & Resposibility.

1.Should Know about Bidding and approaching clients through Upwork plateform and know how to handle the complete sales process.

2.Should Know how to Develop Flow Diagrams for the projects.

3.Should Know feature listing and break down for various projects.

4.Knowledge of making strategies to expand the client base in the international market.

5.Coordinated with clients and software professionals for the online bidding process.

6.Good communication Skills.

7.Time management and planning Skills.

8.Understanding and obtaining the need of the client.

9.Preparing various presentations and writing details to hand over project to the development team.

10.The person should be technically sound to understand the project requirement and know the various method.

11.Technology, tools, and processes need to be applied able to handle the entire pre-sales cycle of lead generation.

12.Appointing fixing, presenting company profile & relevant product demo, follow ups with prospects.

13.Should Know customised proposal submission, and good oral & written skills in English.

14.Experience with email campaigning experience with generating leads from Linkedin have a handy client reference list.

Salary /: Hike on Current package.

Location /: Indore [WFO].

Working Days /: 5 [ Monday to Friday].

•Candidate should have basic communication and good convincing power.

•Candidate should be comfortable with calling.

•Lead generation, Ability to work in a team or individually as and when required.

•Outstanding problem solving skills.

•Have great interpersonal skills.

•Candidate should have strong organizational skills.

Job Location: Pune/Bangalore/ Hyderabad/ Indore

• Very good knowledge of MuleSoft components.
• Prior work experience in setting up a COE using MuleSoft Integration Software.
• Good understanding of various integration patterns.
• Ability to deliver projects independently with little or no supervision.
• Previous experience working in a multi-geographic team.
• Previous experience with best programming practices.
• Good written and oral communication skills – English.

 IT Sales:

Experienced Required: 4+ years 

Work from home available 

Salary: 15 to 16lpa

Job Description-

• Excellent Communication Skills
• Must have done International Travel for sales(attended events)
• Must have worked on target ($5Lac to $8Lac Per Year)
• Candidate having a background in service-based (IT Companies)
• Gaming Experience will be plus
• Should have exp working with enterprise clients
• Should be comfortable for international travel
• We are open for PAN India or Indore

Note: We do not require candidates with bidding backgrounds.

What will I be doing?

• Organized and facilitated project planning, daily stand-up meetings, reviews, retrospectives, sprint, release planning, demos and other project related meetings
•  Defining resource requirements and managing resource availability & allocation both internal and third party           
• Preparing a detailed project plan to schedule key project milestones, workstreams & activities.
• Managing delivery of the project according to this plan.
• Tracking projects and providing regular reports on project status to project team and key stakeholders.
• Managing and adjusting for any changes in project scope, schedule and / or budget.
• Identifying and mitigating potential risks.
• Managing the relationship and communication with the client and all stakeholders, ensuring the project is delivered to their satisfaction
• Oversee all aspects of projects. Set deadlines, assign responsibilities and monitor and summarize progress of the project. Prepare reports for upper management regarding status of project
• Should be well versed with project management domains: Initiating, planning, executing, controlling and closing

What skill do I need?

• Experience in IT industry with 3+ years of proven delivery managing increasingly complex projects
• Proficient in Agile methodology with an ability to adapt quickly to changing technology requirements
• Document the development process, architecture, and standard components.
• Experience as a PHP/Node/Java developer or other technologies to lead a team of PHP programmers Workflow Management, design and implementation in all its stages 
• Remove team impediments on a daily basis to allow the team to deliver the sprint goals and deliverables.
• Leadership competencies for team building, client relations, Negotiation, decision making, problem solving and conflict management
• Proven organizational skills; ability to multi-task and work on several assignments concurrently but still be detail oriented

Required Qualification :

• Bachelor's degree in business or related field of study. 
• Three years of experience in a related IT field
• Exceptional verbal, written, and presentation skills
• Ability to work effectively both independently and as part of a team.
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Knowledge of file management, transcription, and other administrative procedures
• Ability to work on tight deadlines.
• Hands Knowledge of utilities such as MS Teams, Zoom, Slack
• Analytical and problem-solving skills • Self-motivator and should be able to work in a team.
• Ability to work in a fast-paced, self-directed environment under deadline pressures
• Ability to manage own workload independently, multi-task and prioritize effectively
• Detail oriented and proactive
• Excellent time management skills, plan, prioritize, and manage development tasks for on-time delivery with quality as primary criteria. Requirements

Designation: Head of Human Resource

Location: Indore (M. P.)

Role: Full time WFO

Job Summary:

The Head of Human Resource will plan, lead, direct, develop, and coordinate the policies, activities, and staff of the Human Resource (HR) department, ensuring legal compliance and implementation of the organizations mission and talent strategy.

Responsibilities:

1. Recruits, interviews, hires, and trains new staff in the department.
2. Oversees the daily workflow of the department.
3. Must have great connection with the TPO’s, college campus’s department and ability to conduct the campus drive smoothly.
4. Provides constructive and timely performance evaluations.
5. Handles discipline and termination of employees in accordance with company policy.

Duties/Responsibilities:

1. Collaborates with senior leadership to understand the organizations goals and strategy related to staffing, recruiting, and retention.
2. Plans, leads, develops, coordinates, and implements policies, processes, training, initiatives, and surveys to support the organizations human resource compliance and strategy needs.
3. Administers or oversees the administration of human resource programs including, but not limited to, compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development.
4. Identifies staffing and recruiting needs; develops and executes best practices for hiring and talent management.
5. Conducts research and analysis of organizational trends including review of reports and metrics from the organizations human resource information system (HRIS) or talent management system.
6. Monitors and ensures the organizations compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews and modifies policies and practices to maintain compliance.
7. Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law; applies this knowledge to communicate changes in policy, practice, and resources to upper management.
8. Develops and implements departmental budget.
9. Facilitates professional development, training, and certification activities for HR staff.
10. Performs other duties as required.

Required Skills/Abilities:

1. Excellent verbal and written communication skills.
2. Excellent interpersonal and negotiation skills.
3. Must have great connection with the TPO’s, college campus’s department and ability to conduct the campus drive smoothly.
4. Excellent organizational skills and attention to detail.
5. Excellent time management skills with a proven ability to meet deadlines.
6. Strong analytical and problem-solving skills.
7. Strong supervisory and leadership skills.
8. Ability to adapt to the needs of the organization and employees.
9. Ability to prioritize tasks and to delegate them when appropriate
10. Thorough knowledge of employment-related laws and regulations.
11. Proficient with Microsoft Office Suite or related software.
12. Proficiency with or the ability to quickly learn the organizations HRIS and talent management systems.

Education and Experience:

1. Bachelors degree in Human Resources, Business Administration, or related field required; Masters degree preferred.
2. At least five years of human resource management experience required.

Designation: Technical Recruiter

Location: Indore (M. P.)

Duration : Full time

Roles and Responsibilities

• Should have experience of various job portal like Naukri.com, LinkedIn, Monster etc.
• Should have min 6 month  - 5  yrs. of experience in in -house / international recruitment.
• Sound understanding of all technology like ROR, React JS,  Java, .Net, PHP, Python, Android / Mobile development etc.
• Must be excellent in communication skills oral and written.

• Conducting interviews and sorting through applicants to fill open positions.
• Assessing applicants' knowledge, skills, and experience to best suit open positions.
• Completing paperwork for new hires.
• Providing recruitment reports to team managers.

Requirements

• Graduates from CS/IT/MCA/EC/EE stream with no backlogs (10th, 12th and graduation above 65%)

• Candidate should be aware with Software Development Life Cycle and

• Participating as team member in all phases of software development life cycle including the analysis and design of system

• Candidate Should have Effective Problem-Solving skills with excellent communication skills
• Exceptional analytical and conceptual thinking skills
• Advanced technical skills and Excellent documentation skills
• Good Knowledge about creating detailed reports and giving presentations
• Competency in Microsoft applications including Word, Excel, and PowerPoint
• Excellent planning, organizational, and time management skills

Responsibilities:

• Responsible for on call support for our software system to customers
• Responsible for End user training of our software products
• Responsible to implement software system to the end user/customer end
• Responsible for business requirement gathering and preparations of BRD FRD documents according to business needs
• Responsible for data management of software system for implementation purpose

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople

• Proven working experience as a business development manager, sales executive or a relevant role
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills

 Excellent communication and analytical Skills 

∙ Strong leadership and management skills 

∙ Must have excellent interpersonal skills 

∙ Excellent written and verbal communication 

∙ Active listening and Problem solving skills 

∙ Ability to multitask, prioritize, and manage time effectively 

 Roles and Responsibilities: 

∙ A professional approach in answering calls and provide information  about products and services, taking input of issues and their  redressal thereof 

∙ Keep records of customer interactions, process customer accounts  and file documents 

∙ Proficiently communicating with customers electronically and taking  follow up of the procedures. 

∙ Handling customer queries regarding various products ∙ Identify and assess customer needs to achieve satisfaction ∙ Exhibiting patience in order to resolve queries in a timely manner ∙ Escalate unresolved issues to the appropriate internal teams ∙ Document knowledge in the form of solution article 

∙ Respond to customer queries in a timely and accurate way, via  phone, email or chat 

∙ Patience when handling tough cases. 

∙ Take a deep dive into product key features and have keen  insight/knowledge about the product.

Skills: 

∙ Excellent communication and analytical Skills 

∙ Strong leadership and management skills 

∙ Must have excellent interpersonal skills 

∙ Excellent written and verbal communication 

∙ Active listening and Problem solving skills 

∙ Ability to multitask, prioritize, and manage time effectively 

 Roles and Responsibilities: 

∙ A professional approach in answering calls and provide information  about products and services, taking input of issues and their  redressal thereof 

∙ Keep records of customer interactions, process customer accounts  and file documents 

∙ Proficiently communicating with customers electronically and taking  follow up of the procedures. 

∙ Handling customer queries regarding various products ∙ Identify and assess customer needs to achieve satisfaction ∙ Exhibiting patience in order to resolve queries in a timely manner ∙ Escalate unresolved issues to the appropriate internal teams ∙ Document knowledge in the form of solution article 

∙ Respond to customer queries in a timely and accurate way, via  phone, email or chat 

∙ Patience when handling tough cases. 

∙ Take a deep dive into product key features and have keen  insight/knowledge about the product.

Skills:

Excellent verbal and written communication.

Strong leadership and management skills.

Must have excellent interpersonal skills.

Sound knowledge of MS Office, word and Email correspondence.

Knowledge of E-commerce online portals.

Requirements:

• We are looking for young Dynamic who got a Flair for Marketing and Bidding.
• Good in communication skills and good emailing etiquette.
• Extensive experience in Cold Calling and Lead generation for International Markets such as US / UK / Europe.
• Should have an experience to bring IT services Projects.
• Excellent interpersonal, communication and presentation skills.
• Exceptionally skilled at forging long-term relationships.
• Ability to develop good relationships with current and potential clients.
• Excellent leadership and communication skills.
• Experience in project management and/or sales.
• Knowledge of productivity tools and software.
• High attention to detail and a focus on fact-based decision making.

• Getting the sale” using various customer sales methods (door-to-door, cold calling, presentations etc).

• Build relationships with existing customers.
• Cultivate new leads within the sales territory
• Maintain records of all sales leads and/or customer accounts
• Represent the brand during all customer and prospect interactions
• Conducting market research and developing new marketing strategies
• Generating reports for the effectiveness of the marketing and sales plan.
• Scheduling appointments and meetings as necessary
• Demonstrating products and services as deemed necessary by clients .
• Making product knowledge readily available to self and other sales people through various resources
• Engaging in superior customer service by making information readily available
• Collecting customer feedback and market research.
• Creating a plan for gaining customers and retaining them
• Analyzing the competition to create a plan for engagement of target market
• Establishing, maintaining and expanding customer base

*Skills-

• Proven sales experience

• Track record of over-achieving quota

• Familiarity with different sales techniques and pipeline management

• Computer use competency

• Strong communication, negotiation and interpersonal skills

• Self motivated and driven

Responsibilities

• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
• Seize opportunities to upsell products when they arise
• Build sustainable relationships and engage customers by taking the extra mile
• Keep records of all conversations in our call center database in a comprehensible way
• Management and resolve customer complaints
• Sell products and place customer orders in the computer system
• Identify and escalate issues to supervisors
• Manage calls and respond to customer’s email
• Provide product and services information to customers
• Approach expected customers and give a presentation on current projects and services
• Research required information using available resources
• Document all call information according to standard operating procedures
• Recognize, document, and alert the management team of trends in customer calls
• Follow up customer calls where necessary

Qualifications and skills:

• Proficient in relevant computer applications
• 2-3 years of experience in a call center environment
• Knowledge of customer service practices and principles
• Superior listening, verbal, and written communication skills (Fluency in English, preferred American accent)
• Ability to handle the stressful situation appropriately

We have openings for Business Developer.

Skills Required:

• Experience with lead generation through portals like Freelancer, Upwork, Elance, Guru, Craglist, ODesk and Social Media etc.
•  Persuasive and goal-oriented.
• Possesses an energetic, outgoing, and friendly demeanor.
• Ability to work independently or as an active member of a team.
• Building business relationships with current and potential clients.
• Understanding client needs and offering solutions.
• Excellent verbal and written communication skills; the ability to call, connect, and interact with potential clients.