Avalon Solution

The MIS Executive will manage and analyze data, generate reports, and provide insights to support effective decision-making within the organization. The role involves maintaining and enhancing the Management Information System (MIS) to ensure accurate and timely information flow.

Key Responsibilities:

·        Collect, compile, and analyze data from various sources to create comprehensive reports.

·        Develop and maintain efficient databases, ensuring data accuracy and integrity.

·        Generate and distribute daily, weekly, and monthly reports to relevant stakeholders.

·        Implement data validation and cleansing processes to ensure data accuracy.

·        Collaborate with different departments to understand their data requirements and provide support in extracting relevant information.

·        Identify and implement process improvements to enhance data quality and reporting efficiency.

·        Conduct regular audits of data to identify and rectify discrepancies.

·        Stay updated on industry trends and best data management and reporting practices.

Qualifications/Requirements:

Education:

·        Bachelor's degree in any field.

Experience:

·        Minimum 2 years of proven experience in an MIS Executive role.

·        Jewelry industry experience is good to have

Required Skills:

· Skilled in product cost analysis, order management, invoicing knowledge, and comprehensive inventory oversight.

·        Strong analytical and problem-solving skills.

·        Proficient in data analysis tools and Microsoft Excel.

·        Database management systems and SQL.

·        Excellent communication and interpersonal skills.

·        Ability to work independently and collaboratively in a team.

·        Detail-oriented with a high level of accuracy.

Job Summary:

The Customer Support Executive is entrusted with the responsibility of delivering outstanding customer service and support to our clients. This role involves handling customer inquiries, resolving issues, and ensuring overall customer satisfaction through effective communication and problem-solving.

Responsibilities/Duties:

1. Prompt Customer Response:

·        Respond promptly and professionally to customer inquiries via email and chat, addressing questions related to products, orders, and special orders.

2.   Record Keeping:

·        Maintain accurate records of customer interactions, transactions, comments, and issues to ensure a comprehensive understanding of customer needs.

3.   Product and Service Information:

·        Provide customers with detailed product and service information and troubleshoot issues effectively to ensure customer satisfaction.

4.   Collaboration:

·        Collaborate with other departments to ensure a seamless customer experience, addressing and resolving issues that may require cross-functional coordination.

5.   Order Updates:

·        Communicate with customers through email to provide timely updates on their orders and address any inquiries they may have regarding the status of their purchases.

6.   Issue Resolution:

·        Proactively identify customer issues and provide effective solutions, escalating complex problems to the appropriate departments for resolution.

7. Team Collaboration:

·        Work closely with the Sales and Support Team to address customer queries related to products, services, and order fulfillment, fostering a collaborative team environment.

8. Continuous Improvement:

·        Continuously identify opportunities for process improvements within the customer service function, recommending changes to enhance overall efficiency and customer satisfaction.

Qualifications/Requirements:

Education:

Graduate/Postgraduate.

Experience:

·        Minimum 1 year of experience in customer service or a related field, showcasing a proven track record of effectively addressing customer needs.

·        Knowledge of jewelry products is good to have.

Skills:

·        Excellent written communication skills (English) to interact with customers through email and chat effectively.

·        Strong interpersonal skills with the ability to work well in a team, fostering a positive and collaborative work environment.

·        strong attention to detail, ensuring accuracy in recording customer interactions and addressing inquiries precisely.

·        Ability to learn and adapt quickly to new systems and procedures, staying current with product knowledge and company policies.

Summary/Objective:

We are seeking a talented Inventory Analyst with expertise in inventory management and a strong understanding of the jewelry industry. The ideal candidate will excel in optimizing inventory operations, managing stock levels, and integrating product and design knowledge to align inventory strategies with business goals.

Responsibilities:

• Apply advanced inventory management techniques for analyzing stock levels, demand patterns, and inventory turnover rates.
• Develop and maintain accurate inventory forecasting models to optimize inventory levels based on predicted future demand.
• Collaborate with the procurement team to coordinate replenishment orders, maintaining optimal inventory levels while minimizing excess and carrying costs.
• Conduct regular inventory audits and cycle counts to ensure data accuracy, promptly identifying and resolving discrepancies.
• Monitor and analyze sales trends, seasonality, and product performance for informed decisions on inventory allocation and assortment planning.
• Implement inventory control policies to mitigate risks, prevent stock-outs, and address potential inventory obsolescence.
• Generate insightful reports and key performance indicators (KPIs) to track inventory performance, presenting findings to management stakeholders.
• Collaborate with sales, marketing, and product development teams to align inventory strategies with business objectives and product lifecycle management.
• Stay informed about industry trends, market dynamics, and emerging technologies to enhance inventory management practices.
• Serve as a subject matter expert on inventory management best practices, offering guidance and support to internal stakeholders as needed.
• Leverage knowledge of jewelry products, materials, and designs to ensure inventory strategies meet industry-specific demands and customer preferences.

Qualifications/Requirements:

Education:

• Bachelor's degree in Business Administration, or a related field.

Experience:

• Minimum of 3 years of experience in inventory management.
• Proficiency in inventory management software.
• Advanced proficiency in Microsoft Excel.
• Experience in the jewelry industry is highly preferred.

Skills:

• Strong analytical skills, proficient in interpreting complex data sets to derive actionable insights.
• In-depth understanding of jewelry manufacturing processes, product lifecycle management, and design trends.
• Excellent organizational and multitasking abilities, demonstrating a keen attention to detail and accuracy.
• Effective communication and interpersonal skills, with the ability to collaborate cross-functionally and influence key stakeholders.
• Proven track record of implementing successful inventory optimization strategies and improving inventory performance metrics.
• Ability to thrive in a fast-paced, dynamic environment, adapting quickly to changing priorities and business needs.

Summary/Objective:

We are seeking a highly skilled Graphic Designer to join our dynamic team at Avalon Solutions, preferably with expertise in the fashion & luxury sector. The ideal candidate will proficiently utilize AI tools for creative designs and have a strong skill set for creating compelling visuals for social media and digital platforms.

Responsibilities/Duties:

1.   Design Creation:

• Create innovative, high-end designs for various luxury products, tailored for social media graphics and website elements, good to have experience in jewelry industry.
• Collaborate with marketing and other teams to grasp project requirements and objectives.
• Incorporate cutting-edge design techniques, including AI tools, to produce innovative visuals.

2.   Brand Consistency:

·        Create engaging content for social media platforms and digital marketing campaigns.

·        Ensure designs are optimized for different platforms and adhere to brand guidelines.

·        Work closely with the marketing team to contribute to the evolution of the brand identity.

3.   Software Proficiency:

·        Proficiency in graphic design software such as Adobe Photoshop, Illustrator, InDesign, and experience with AI design tools.

·        Stay updated on industry trends and design tools to enhance creativity and efficiency.

·        Excellent skills in color theory, typography, and layout design.

4.   Feedback Incorporation:

·        Receive and incorporate feedback from stakeholders into design iterations.

·        Present design concepts and ideas to team members for review and approval.

5.   Project Management:

·        Manage multiple design projects simultaneously and meet deadlines.

·        Collaborate with other designers and cross-functional teams to ensure project success.

Qualifications/Requirements:

Education:

·        Bachelor’s degree in Graphic Design, Visual Arts, or a related field.

Experience:

·        1 to 2 years of professional graphic design experience.

·        Experience in the e-commerce, jewelry or luxury industry is ideal.

·        Good to have experience in marketing or advertising agency.

Skills:

·        Strong creative and conceptual thinking.

·        Excellent communication and collaboration skills.

·        Ability to work collaboratively and independently.

·        Attention to detail and the ability to work independently.

Job Title: International Sales Executive

Company: Avalon Solution

Location: Indore (Work from Home)

Job Type: Full-Time, Night Shift

Gender Preference: Male Candidates Only

Job Description:

Avalon Solution seeks a dynamic and results-driven international sales executive to join our team. The ideal candidate will have experience in international sales and calling, strong communication skills, and a background in marketing or a related field. This role involves working the night shift to cater to global clients and drive business growth.

Key Responsibilities:

• Engage with international clients via calls, emails, and virtual meetings.
• Generate and qualify leads to achieve sales targets.
• Build and maintain strong client relationships.
• Understand client needs and provide appropriate solutions.
• Negotiate contracts and close deals effectively.
• Maintain sales records and prepare reports for management.
• Collaborate with internal teams to ensure customer satisfaction.
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Requirements:

• Experience: Minimum of 1 year in international calling or sales.
• Education: Bachelor's degree in Marketing, Business Administration, or a related field.
• Skills:
• Excellent verbal and written communication skills in English.
• Strong persuasion and negotiation abilities.
• Ability to work in a fast-paced and target-driven environment.
• Familiarity with CRM tools is a plus.
• Work Conditions: Night shift (work from home).
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Benefits:

• Competitive salary
• Opportunity to work with an international client base.
• Professional growth and learning opportunities.
• Flexible work-from-home setup.

If you have a passion for sales and are ready to take on the challenge of international markets, we would love to hear from you! Apply now to become a part of Avalon Solution's growing team.

Summary/Objective:

We are looking for a dynamic and results-driven Marketing Executive with excellent communication skills to handle US calling. The ideal candidate should have at least one year of experience in marketing or a related field and be able to effectively engage with international clients.

Responsibilities/Duties:

• Handle outbound and inbound calls for marketing and client engagement in the US market.
• Develop and maintain strong relationships with potential and existing clients.
• Conduct market research to identify new business opportunities.
• Promote company products and services effectively to generate leads.
• Maintain accurate records of customer interactions and follow up as required.
• Collaborate with the sales and marketing teams to execute campaigns.
• Achieve set targets for calls, conversions, and client engagement.
• Provide regular reports on marketing activities and campaign performance.

Qualifications/Requirements:

Education:

• Must have completed graduation in any discipline.

Experience:

• Minimum 1 year of experience in marketing, sales, or customer engagement.

Skills:

• Excellent verbal and written communication skills in English.
• Strong interpersonal and negotiation skills.
• Ability to handle US clients professionally.
• Proficiency in MS Office and CRM tools is a plus.
• Self-motivated and target-oriented approach.

Job Title: Jewelry Product Designer

Job Type - Full Time

Location – Indore

Summary/Objective:

The Jewelry Product Designer holds a pivotal role in crafting innovative and visually captivating jewelry designs. Responsibilities encompass conceptualization, sketching, and development of jewelry pieces while staying attuned to industry trends and customer preferences. Collaboration with cross-functional teams is integral, ensuring designs seamlessly progress from concept to production.

Responsibilities/Duties:

1.   Design Conceptualization:

·        Generate imaginative and brand-aligned jewelry design concepts.

·        Conduct market research to remain abreast of current trends and customer preferences.

2.   Sketching:

·        Create detailed sketches of jewelry designs.

3.   Material Selection:

·        Collaborate with procurement teams to choose suitable materials for each design.

·        Ensure that chosen materials align with design concepts and meet quality standards.

4.   Collaboration:

·        Work closely with cross-functional teams, including production, marketing, and sales.

·        Collaborate with craftsmen and artisans to bring designs to fruition.

5.   Quality Assurance:

·        Maintain a high standard of quality for all designs and finished products.

·        Conduct regular quality checks during the production process.

Qualifications/Requirements:

Education:

·        Bachelor’s degree in Jewelry Design, Fine Arts, or a related field.

Experience:

·        Minimum of 3 years of experience in Jewelry Product Design.

Skills:

·        Strong understanding of materials, gemstones, and manufacturing processes.

·        Excellent sketching and rendering abilities.

Attention to detail and a keen sense of aesthetics

Job Title: HR Admin

Job Type: Full Time

Location: Indore

Preference: Male

Summary/Objective:

We are looking for a detail-oriented HR Admin to join our team. The HR Admin will primarily handle administrative tasks to ensure the smooth operation of our office. The ideal candidate will be highly organized, efficient, and able to handle multiple tasks simultaneously.

Responsibilities/Duties:

Admin Tasks:

·        Manage office supplies and inventory, placing orders when necessary.

·        Coordinate maintenance of office equipment and facilities.

·        Handle incoming and outgoing correspondence, including emails, phone calls, and mail.

·        Serve as the point of contact for office-related inquiries and issues.

·        Schedule and coordinate meetings with the director, prepare agendas, meeting minutes.

·        Maintain relationships with vendors and handle vendor-related issues.

·        Make follow-up calls as needed to vendors, clients, and other stakeholders.

·        Supervise and manage housekeeping staff to ensure cleanliness and maintenance of office premises.

·        Schedule and assign tasks to housekeeping staff.

·        Conduct regular inspections to ensure standards are met and address any issues promptly.

·        Occasionally visit the market to procure required supplies.

·        Visit Aunitji's house when required for specific tasks or responsibilities.

HR related Tasks:

·        Ensure compliance with all applicable laws and regulations.

·        Monitoring team’s daily /weekly/ monthly work record and up to date attendance register on daily basis.

·        Maintain each employee’s personal folder for records.

·        Check daily basis inbound and outbound register.

Job Title: Project Coordinator

Job Type: Full-Time

Location: Indore

Summary/Objective:

The primary objective of hiring a Project Coordinator is to efficiently manage customer data, oversee project development, and ensure the successful deployment of websites. This role involves close collaboration with various teams, handling customer feedback, and maintaining high-quality website deliverables.

Responsibilities/Duties:

1. Customer Data and Project Management

• Effectively manage customer data and related information.
• Ensure accurate documentation and organization of workflow details.
• Collaborate with the Design team to create mockups and visuals.
• Communicate design concepts and seek customer approval via email.

2. Development and Progress Tracking

• Coordinate with the Development team to ensure smooth task flow.
• Monitor project progress to ensure adherence to timelines.
• Verify websites to ensure they meet customer requirements.

3. Testing and Quality Assurance

• Work closely with the Testing Department to assess task status and identify bugs.
• Collaborate with team members to resolve identified issues.
• Conduct rigorous testing to ensure high-quality website deliverables.

4. Customer Engagement and Feedback

• Deliver beta versions of websites to customers for review and feedback.
• Collaborate with the team to implement customer-suggested changes.
• Serve as the primary point of contact for customer feedback and concerns.
• Communicate with customers via email regarding changes and updates.

5. Website Deployment and Live Process

• Manage the transition from beta to live website based on customer approvals.
• Oversee the live website deployment process for a seamless transition.
• Implement post-approval customer changes to ensure a polished final product.

6. Product Management

• Manage and upload customer and vendor product information.
• Collaborate with the team to ensure accurate product representation on the website.
• Update and maintain product details to provide current information to customers.

7. Website Maintenance and Continuous Improvement

• Facilitate day-to-day website changes and improvements to enhance user experience.
• Proactively identify opportunities for website optimization and suggest improvements.

Qualifications/Requirements:

Education:

• Graduate/Post Graduate.
• IT background preferred.

Experience:

• 2 to 3 years of experience as a Project Coordinator.
• Experience in the IT sector is mandatory.

Skills:

• Strong communication skills to articulate ideas and project requirements clearly.
• Foster open and transparent communication within the project team.
• Ability to prioritize tasks and manage time efficiently.
• Capable of handling multiple tasks simultaneously without compromising quality.
• Proactive in identifying potential issues and addressing them promptly.
• Flexibility to navigate unforeseen challenges.
• Ensure accuracy in project documentation and data management.

Preferred:

Candidates from Indore are highly preferred.

Job Title: QA Automation Engineer

Job Type: Full Time

Location: Indore

Summary/Objective:

We are seeking an experienced Automation QA (Quality Assurance) professional to join our team in Indore. As an Automation QA, you will be responsible for designing, developing, and executing automated test scripts to ensure the quality and reliability of our software products. You will work closely with the development team to identify areas for automation and implement efficient testing strategies.

Responsibilities/Duties:

1.     Design, develop, and maintain automated test scripts using Selenium WebDriver and other automation tools.

2.     Execute automated test suites to validate software functionality, performance, and reliability across different platforms and environments.

3.     Work closely with cross-functional teams to understand project requirements, identify test scenarios, and develop comprehensive test plans.

4.     Collaborate with developers to ensure that test cases are integrated into the continuous integration/continuous deployment (CI/CD) pipeline.

5.     Analyze test results and report defects in a clear and concise manner, providing detailed information to facilitate debugging and resolution.

6.     Participate in agile ceremonies such as sprint planning, daily stand-ups, and retrospectives to provide QA input and feedback.

7.     Continuously research and evaluate new testing tools, technologies, and methodologies to improve efficiency and effectiveness.

8.     Contribute to the development and maintenance of QA documentation, including test cases, test scripts, and test reports.

Qualifications/Requirements:

Education:

• Bachelor's degree in Computer Science, Engineering, or related field.

Experience:

• 4 to 5 years of experience in automation testing, preferably in a software development environment.
• Experience with automation testing tools such as Selenium, Appium, or similar.
• Strong understanding of software testing methodologies, tools, and processes.
• Experience with cloud-based testing environments (e.g., AWS, Azure).
• ISTQB or similar certification in software testing.

Skills:

• Excellent analytical and problem-solving skills.
• Strong communication and collaboration skills.

·        Excellent attention to detail and ability to work independently or as part of a team.

·        Ability to multitask and prioritize tasks in a fast-paced environment.