Closing Specialist

Technical Support Executive

Overview

We are looking for a Technical Support Executive to provide on-site and remote support to clients. The role involves handling hardware, networking, and server-related issues, along with assisting clients via phone, email, and chat.

Key Responsibilities

• Provide technical support through calls, email, and chat
• Visit client locations in Mumbai and outstation when required for installation, troubleshooting, maintenance, and training
• Install, configure, and troubleshoot hardware, networking devices, servers, and GPU systems
• Coordinate with internal teams to resolve technical issues
• Maintain proper documentation of client queries and resolutions
• Work with the sales team to identify opportunities for upselling and cross-selling technical solutions
• Ensure timely responses and maintain professional communication with clients at all times

Requirements

• Bachelor’s degree in IT, Computer Science, or related field
• Basic knowledge of computer hardware, networking, servers, and GPU systems
• Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical users
• Willingness to travel for client support
• Strong problem-solving skills and ability to troubleshoot issues independently

Other details 

Office: Bhayander, Mumbai

Client Visits: Mumbai and outstation as required

Experience: 6 month – 1year experience

CTC : 10000 to 20000 per month depend on the interview

Fresher: for a fresher, we offer a 6-month internship, and after that, based on performance, full time opportunity 

Stipend - 5000 per month

Requirements:

• 3-5+ years of professional experience in UI/UX and graphic design.
• Advanced proficiency in Figma, Adobe Creative Suite (Illustrator, Photoshop, XD, InDesign).
• Deep understanding of user-centered design, usability, accessibility, and responsive design principles.
• Experience working across the full design lifecycle—research, design, testing, and delivery.
• Strong design portfolio showcasing UX flows, product UI, and graphic design work.
• Excellent communication and collaboration skills across teams.
• A creative mind with innovative ideas, Eagerness to learn something new.
• Research skills to showcase knowledge in the industry about the latest trends and technologies. 

Key Responsibilities:

• Lead the design of responsive web and mobile applications from concept to implementation.
• Develop user flows, wireframes, interactive prototypes, and final UI assets with a high level of detail.
• Conduct usability testing, competitor analysis, and user research to inform design decisions.
• Define and maintain design systems, style guides, and reusable components.
• Collaborate closely with developers to ensure smooth handoff and pixel-perfect implementation.
• Conceptualized and designed creative assets for digital marketing (banners, emailers, social media, landing pages).
• Build strong visual branding elements, including logo systems, typography, iconography, and presentation templates.
• Contribute to internal and client-facing decks, infographics, illustrations, and more.

Benefits:

• 5 Days Working..
• The chance to work on all the latest technologies & to learn from the best mentors.
• Tremendous opportunities for professional growth.
• Supportive and friendly environment.
• Birthday and festival celebration.
• One year of confirmation policy for that you need to submit a Cheque of double the amount of offered Salary. 
• Client, Referral and Diwali bonus.
• Good Increments + Quarterly incentive to top 10 performers.
• 12 years old growing IT service-based company.

• 3+ Years of designing and developing using AngularJS 
• Writing JavaScript, TypeScript, CSS, and HTML.
• Knowledge of JavaScript MV-VM/MVC frameworks including Angular JS.
• Excellent project management skills.
• Proven experience implementing front-end and back-end JavaScript applications.
• Excellent communication skills.
• Critical thinker and good problem-solver.

Skills

• Good Hand on Angular and working with latest angular versions.
• Good communication skills.
• Critical thinker and good problem-solver

Position Overview :

As an Intermediate Software Engineer, you will design, develop, and maintain high-performance and scalable applications for Membership, Marketing, and Map services. Your role involves coding, unit testing, and building applications to meet the needs of millions of Sam's members. You should be intellectually curious, passionate about technology, and a supportive team player.

Key Responsibilities :

- Design, code, and test scalable applications in Java and React.

- Ensure high performance and maintainability of applications.

- Participate in peer code reviews and support team deliverables.

- Manage applications to meet engineering and operational excellence criteria.

- Collaborate with team members to align efforts with business needs.

Required Skills and Experience :

- Java : Experience with Java 8 or above, including lambda functions and streams.

- React : Proficiency in React, including tools like Flux, Flow, and Redux.

- Testing : Strong in writing modular and testable code with frameworks like JUnit, Mockito, and Mock MVC.

- Front-End : In-depth knowledge of JavaScript, CSS, HTML, and React fundamentals.

- Micro-Services : Experience with micro-services architecture and distributed systems.

- Spring Boot : Hands-on experience with Spring Boot and related technologies.

- Databases : Experience with relational and NoSQL databases (e.g., Cosmos DB).

- Caching : Knowledge of caching technologies like Redis or Memcached.

- Monitoring : Experience with monitoring tools like Prometheus and Splunk.

- CI/CD : Familiarity with CI/CD tools like Jenkins, Git, Maven, and Gradle.

- Containerization : Experience with Docker, Helm, and Kubernetes.

- Cloud Platforms : Experience with Azure, GCP, or similar public cloud platforms.

- Performance Testing: Experience with performance testing tools like JMeter is a plus.

- Retail Domain Knowledge : Good understanding of the retail domain is beneficial.

Qualifications :

- Bachelor's degree in Computer Science, Engineering, or related field.

- 7+ years of experience in software engineering or a related field.

Additional Information :

- Strong problem-solving skills and analytical thinking.

- Ability to work effectively in a team environment

·        Qualification: bachelor’s or master’s degree in computer science, Engineering, or any field.

·        Proven experience of 6+ years in project management, preferably in software development projects involving Python.

·        Strong proficiency in Python programming and familiarity with relevant frameworks.

·        Excellent leadership, communication, and interpersonal skills.

·        Ability to manage multiple projects simultaneously while maintaining quality and timeliness.

·        Expertise in Django/Python/AWS and MySQL.

·        Problem-solving aptitude and a proactive approach to challenges.

·        Experience working in an Agile development environment is highly desirable.

·        Strong organizational and time management skills.

·        Possess a strong understanding of Python programming concepts, frameworks, and best practices.

·        Assist team members with technical challenges, review code, and contribute to technical discussions.

·        Develop comprehensive project plans, including scope, timelines, milestones, resources, and deliverables.