Edunext Technologies Pvt. Ltd.

Position: ERP Coordinator

Location: Client Location

Industry Type: IT-Software / Software Services

Employment Type: Full Time, Permanent

Job Summary: The ERP Coordinator Representative will provide technical assistance to schools using the company's ERP software, ensuring that their queries and issues were resolved in a timely and effective manner.

ERP Coordinator Responsibilities:

• Provided technical support to schools using the company's ERP software, ensuring that their queries and issues were resolved in a timely and effective manner.

• Conducted software installations, upgrades, and maintenance for clients, minimizing downtime and maximizing system efficiency.

• Coordinated with the development team to identify and resolve software bugs and issues reported by clients, ensuring that they were resolved quickly and accurately.

• Design Customize Reports using the software and guide to teachers and administrator (As per the client).

• Also work on fee management, admission management, transport management, student management and other module that is used in school administration (As per the client).

Skills Required: -

• Excellent problem solving and troubleshooting skills.

• Excellent communication skills.

• Must have problem solving and process improving mindset.

• Have basic knowledge of programming skills.

• Must have excellent knowledge of Microsoft Office (Word, Excel, etc) About Company:

Website: https://www.edunexttechnologies.com/ Edunext Technologies Pvt. Ltd. is a technology company catering to educational institutions. The company is founded by the people with proven experience and in-depth understanding of education enterprise with expertise in technology. Our mission is to help educational institutions in exploiting technology for efficient education delivery and make the journey of studying and teaching a pleasant e experience. We also believe that learning never ends hence always look forward to become knowledge partners with educators.

Our Services: School Management Software (Complete ERP Solution for schools), Mobile App, Website Designing & Development, SEO & S

Key Responsibilities

Talent Acquisition (70%)

 Handle end-to-end recruitment for IT and Non-IT profiles.

 Understand hiring requirements and prepare job descriptions accordingly.

 Source candidates through multiple recruitment portals such as Indeed, Naukri,

LinkedIn, Cutshort, Internshala, Job Hai, and other platforms.

 Screen resumes, shortlist candidates, and conduct initial HR interviews.

 Schedule and coordinate interviews with hiring managers.

 Manage candidate communication and follow-ups throughout the hiring process.

 Maintain recruitment trackers and ensure timely closures of open positions.

 Build a strong talent pipeline for current and future hiring needs.

HR Operations (30%)

 Update and maintain employee data and records in the CRM/HRMS portal.

 Prepare and issue offer letters, appointment letters, and other HR documentation.

 Conduct employee verification and onboarding formalities.

 Support employee engagement activities and initiatives.

 Maintain attendance, documentation, and HR trackers.

 Assist in employee coordination and day-to-day HR administrative tasks.

Required Skills & Qualifications

 Bachelor’s/Master’s degree in Human Resources, Business Administration, or related

field.

 1–3 years of experience in recruitment and HR operations (Freshers with strong

internship experience may apply).

 Hands-on experience with multiple job portals and sourcing strategies.

 Good understanding of IT & Non-IT hiring processes.

 Knowledge of CRM/HRMS tools and MS Excel.

 Strong communication and interpersonal skills.

 Ability to multitask and manage deadlines efficiently.

 Detail-oriented with strong organizational skills.

Preferred Skills

 Experience in bulk hiring or campus drives.

 Employee engagement and event coordination experience.

 Documentation and HR compliance knowledge.

Key Responsibilities:

· Generate leads and make cold calls and reference calls to arrange a meeting for discussion.

· Conduct regular visits to schools, colleges, and coaching institutes to promote EdTech products.

· Develop a growth strategy to bring financial gains and delighting clients.

· Suggest ways and means to endorse the products and services of the organization.

· Keep a close tab on the strategic moves made by the competitors.

· Maintain and manage records of sales, revenue, collections, invoices

· Build long-term association with the existing clients and prospects.

· Schedule and conduct product demos for principals, teachers, and decision-makers.

· Prepare bespoke sales contracts

· Attend conferences, exhibitions and fairs to promote the company’s offerings.

· Develop new markets and regions to promote the products and services of the organization.

· Align personal goals with the vision and key objectives of the organization.

· Maintain reports of visits, demos, and closures in CRM.

Key Attributes:

· Excellent communication skills and interpersonal skills.

· Thorough knowledge of the products and services and about the markets.

· Flair to research and keep a tab on changing trends.

· Ability to build relationships

. Good Listener.

· Absolute Professional attitude

· Effective Negotiation skills.

. Willing to travel and must possess two/four-wheeler

· Inspiring team player

· Self-motivated with a result-oriented mindset.

· A true go getter

Key Responsibilities

• Generate leads and make cold calls and reference calls to arrange a meeting for discussion.

• Develop a growth strategy to bring financial gains and delighting clients.

• Suggest ways and means to endorse the products and services of the organization.

• Keep a close tab on the strategic moves made by the competitors.

• Maintain and manage records of sales, revenue, collections, invoices and others.

• Build long-term association with the existing clients and prospects.

• Nurture the subordinates to turn into thorough professionals.

• Prepare bespoke sales contracts

• Attend conferences, exhibitions and fairs to promote the company’s offerings.

• Develop new markets and regions to promote the products and services of the organization.

• Align personal goals with the vision and key objectives of the organization.

Key Responsibilities:

·        Connect with clients and resolve their queries via calls, remote desk, and email support.

·        Resolve tickets generated by clients for technical requests and issues to ensure seamless operations.

·        Assist in designing and implementing successful software solutions.

·        Track user tickets and maintain resolution records.

·        Coordinate with the development team for feature enhancements and technical improvements.