Edunext Technologies Pvt. Ltd.

Key Responsibilities

• Generate leads and make cold calls and reference calls to arrange a meeting for discussion.

• Develop a growth strategy to bring financial gains and delighting clients.

• Suggest ways and means to endorse the products and services of the organization.

• Keep a close tab on the strategic moves made by the competitors.

• Maintain and manage records of sales, revenue, collections, invoices and others.

• Build long-term association with the existing clients and prospects.

• Nurture the subordinates to turn into thorough professionals.

• Prepare bespoke sales contracts

• Attend conferences, exhibitions and fairs to promote the company’s offerings.

• Develop new markets and regions to promote the products and services of the organization.

• Align personal goals with the vision and key objectives of the organization.

Key Responsibilities:

·        Connect with clients and resolve their queries via calls, remote desk, and email support.

·        Resolve tickets generated by clients for technical requests and issues to ensure seamless operations.

·        Assist in designing and implementing successful software solutions.

·        Track user tickets and maintain resolution records.

·        Coordinate with the development team for feature enhancements and technical improvements.

Key Responsibilities:

·        Greet and assist visitors in a professional and friendly manner

·        Handle incoming calls and route them to the appropriate departments

·        Maintain visitor records and front desk registers

·        Manage courier dispatch and incoming mail

·        Coordinate with internal teams for meeting room arrangements

·        Maintain office cleanliness and reception area decorum

·        Assist HR/Admin team with basic administrative tasks

·        Handle basic inquiries and provide accurate information to clients and walk-ins.

Requirements:

·        Male candidate preferred

·        Minimum qualification: Graduate

·        Good communication skills (English)

·        Basic knowledge of MS Office (Word, Excel)

·        Well-groomed with a professional attitude

·        Punctual and disciplined

·        Prior experience as a receptionist/front office executive is an advantage

·        Good interpersonal and organizational skills

·        Ability to multitask