Communication Skills Jobs in Bangalore (Bengaluru)

Company Profile:Think & Learn Pvt Ltd is a pioneer in the global Ed-tech segment and the parent company Of BYJU’s the Learning app., the largest K12 learning app in the world with over 10 million students learning with us.A winner of the Deloitte Fastest 50 India Award for six years in a row and a winner of the Fastest 300 Asia Award for the last three years, this company has doubled its growth year on year. BYJU’s the Learning App provides lessons in math and science for students from grade 4 to 12 through formats such as videos, tests, quizzes, personalized learning paths and even games. There are programs also for competitive examinations like the JEE, NEET, CAT, GRE, GMAT and UPSC.BYJU’s Learning App is a giant in the global Ed-tech space with an array of investors valuing the company at thousands of crores. It was also the first Asian company to get the backing of Facebook’s founder Mark Zuckerberg.Our employees can look forward to multiple benefit schemes starting from incentives, impact bonuses, travel incentives, health benefits and much more & if you are passionate about making India and the world Think & Learn through various platforms, modes and pedagogies then look no further!Job Title: Business Development Associate (BDA)Job Description: This is an individual contributor role in an employee-oriented, high performance Environment that emphasizes on spreading the BYJU’s unique way of learning in your city.Your role will start with contacting potential customers (parents and students) to set up Meetings, counsel the students on learning pedagogies and the BYJUS personalized Learning journey.You will be working 5 days a week, Mondays and Tuesdays being week-off, taking up Revenue responsibility. This hybrid model of sales will give you an exposure to the best of Inside-sales and direct-sales.Preferred Skills:Keen interest in education.Decent communication skills.Being interested in mentoring student and knack for sales and positioning an idea.Location: Across IndiaAcademic Qualification: Graduation/Post Graduation (Year of passing: 2020 and before)CTC for BDA: 10 lakhs (5L Fixed and 3L Variable 2L Performance Pay)

WHY DO WE EXIST?   WHO ARE WE? DailyRounds is a healthcare startup focused on organizing “Knowledge of practice of Medicine” and building a community of Doctors (and healthcare professionals). We hold the largest IP (intellectual property) in clinical medicine in India. We hope to put this IP, network, and our best efforts to help Doctors improve how they diagnose and treat. We are a diverse team of 300 people based in Bangalore.We are product-driven. We believe businesses should scale and be profitable. We stay away from fads and focus on what makes business sense, what can scale, and what can make a positive impact (in that order).In April 2019 M3 India, the Indian subsidiary of Japanese Healthtech company M3 (one of the largest healthcare networks globally, listed on the Tokyo Stock Exchange), picked up a majority stake in DailyRounds to foray into case-based problem-solving, community platform and medical test preparation business in India.” WHY DO WE EXIST? Doctors need to constantly learn and keep themselves updated about the latest practices in their field. Case-based learning (clinical cases) is considered to be the best way to go about doing that. The traditional methods for case discussions are medical conferences and medical journals, but the cost and time doctors need to spend on these, often make it difficult. Also, on average, a medical doctor takes 30 key decisions per day which range from what drug to prescribe, when to do a surgery, what device to use, to when to discharge a patient. What would you be doing here Maintaining a positive, empathetic and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions & manage and resolve customer complaints. Communicating and coordinating with colleagues as necessary. Providing feedback on the efficiency of the customer service process. Ensure customer satisfaction and provide professional customer support. Provide accurate, valid and complete information by using the right methods/tools Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Identify and assess customers’ needs to achieve satisfaction. Recognize, document and alert the management of trends in customer queries Research, identify and resolve customer queries using relevant information tools Follow up with customers on unresolved queries when necessary The best fit candidate would have Proven customer support experience or experience as a Client Service Representative - Fresher to 1 Year experience in customer service  Strong phone contact handling skills and active listening Familiarity with CRM systems and practices Customer orientation and ability to adapt/respond to different types of characters. Excellent communication and presentation skills Ability to multitask, prioritize, and manage time effectively

• As a Sales Executive you will pitch about Company to customers and make them join Company platform.• Sales Executive will ensure correct on boarding of customer.• Manage customer relationship and solve customer queries on field visits.• Sales Executive will train and support clients to use Company mobile app.

1) 6-9 years of industry experience and at least 4 years of experience in an architect role is required, along with at least 3-5 year experience in designing and building analytics/data solutions in Azure. 2) Demonstrated in-depth skills with Azure Data Factory(ADF),Azure SQL Server, Azure Synapse, ADLS with the ability to configure and administrate all aspects of Azure SQL Server. 3) Demonstrated experience delivering multiple data solutions as an architect. 4) Demonstrated experience with ETL development both on-premises and in the cloud using SSIS, Data Factory, and related Microsoft and other ETL technologies 5) DP-200 and DP-201 certifications preferred. 6) Good to have hands on experience in Power BI and Azure Databricks. 7)Should have good communication and presentation skills.

Responsible for client engagement & Manage the requirements Communicate with clients to identify their requirements and choice of property Coordinate the builder to arrange for the site visit and share the necessary information to clients Visit the connected properties and identify the USPs to pitch better to clients Manage the feedback from the client Understand the real estate market & comparison of the product Maintain good business relationship with client and builder Participate in seminars, conferences, and events to enhance the market & expand the business network Work with the team to share the responsibilities and work towards achieving team’s targets

Must have: ·       2+ years development experience in Service Now ·       Ensure adherence to all ITIL processes •    Experience in Service Now Automated Testing Framework (ATF) ·       Experience in developing Service Catalogs, workflows, Catalog scripts, macros etc. ·       Experience in Service Now Scripting like Scripted Rest APIs, Business rules, client scripts etc. ·       Experience in using Service Now REST API, ACLs, data policy, notifications, email scripts etc. ·       Experience in Data load, transform creation and reporting capabilities. ·       Strong analytical, problem solving skills ·       Clear written and verbal communication skills ·       Keen to learn new technology and tool sets   Good to have: ·       Experience in Application Portfolio Management/Service Mapping/Asset Management ·       Service Now Certified System Administration certification ·       Up-to-date technical knowledge by attending educational workshops, reviewing publications

We are mainly looking for a fresher or 1 years of experience candidate with very good communication and basic knowledge in hardware troubleshooting and Email wrting.Should be willing to work in US shifts.

Product Designer Join Hypersonix’s UX design team as a Product Designer. We are a talented group of designers focused on delivering the best experiences for our customers. We are looking for a candidate who is passionate about design and innovation, a creative problem solver, and an advocate of beautiful and seamless customer experiences. What You'll Bring 3+ years of experience in interaction & interface design, product design, analytics, or other technically complex software products A dazzling portfolio demonstrating strong craft and design process. Strong conceptual thinking and experience with or interest for highly complex product architectures Strong communication skills and ability to explain the reasoning behind complex decisions. Experience working with Product Managers and engineering team in a fast-moving environment. Good proficiency in Figma. What You'll Do Partner with PM and engineering team to engage in user research, influence product direction, conceptualize user flows, wireframes and high-fidelity interfaces and prototypes. Design and prototype multiple ideas quickly, mostly for customers, to validate product directions, influence our brand identity and help to set up a visual design function. Present design work to the user experience team, product team, and executives for review and feedback. Actively contribute towards evolving design processes and contribute to our growing design system in an effort to cultivate a cohesive look and feel, and user experience across the entire product platform. Work through product problems from definition and opportunity to shipping features to our customers Seniority Level Mid level Industry Information Technology & Services Computer Software B2B SAAS Employment Type Full-time Job Functions Design Art/Creative Information Technology

Merchant Success  Manager As a Merchant Success Manager, you will work with developing our presence in India, driving usage of the Sezzle platform, and increasing adoption, consumer satisfaction, and growth. The Merchant Success position is a high-profile, customer-facing role requiring outstanding relationship management and program management skills to not only acquire new customers but also guide merchants successfully from deployment to operationalization. The hybrid nature of this position is a great opportunity to make a lasting impact on Sezzle’s India operations but also to grow with the role and familiarize yourself with a few areas of business at the same time (Merchant Success, Customer Experience, Operations and Sales).   Responsibilities Manage an onboarding pipeline of merchant accounts to foster strategic, long-term business relationships Deliver a proactive customer contact strategy to drive merchant usage, satisfaction, and revenue growth Promote marketing best practices and optimization strategies with our merchant partners Monitor customer health to track usage and overall customer satisfaction Provide clear, prompt, detailed, empathetic, and customer-oriented support to our customers Assist customers to resolve basic to complex inquiries via email, live chat, and phone call Coordinate product demonstrations between Business Development Executives and prospective merchants   Ideal Skills & Experience Bachelor’s degree with customer-facing experience in a high-tech environment 2+ years of experience in a customer success or similar type of role Strong written and verbal communication skill Growth-minded and looking to turn challenges into opportunities Excellent customer relationship management skills People-person who derives energy from meeting with others Experience in managing cross-functional projects with high attention to detail Knowledge of marketing technologies, SaaS, and e-commerce preferred Experience with payments or consumer financing is a plus Experience using social media for business is a plus Experience with Salesforce.com, Pardot, and/or SalesLoft is a plus   About You A+ character. We are team-first here at Sezzle. A hard-working mentality. It’s early and there is still a lot to build. An excellent communicator.  A fun attitude. Life’s too short. We can have fun while we work hard on cool things. Smarts. We need people that are smart enough to make decisions on their own and also smart enough to know when they need input from others. Perks & Benefits Competitive salary and benefits Group Medical insurance Life and long term disability insurance Collaborative workspace The opportunity to join the fastest-growing startup alongside a team of motivated and driven individuals About Sezzle   Sezzle is a cutting-edge fintech company whose mission is to financially empower young consumers. Only one in three millennials own a credit card, and the vast majority of millennials possess a subprime credit score or no score at all. To address these problems, Sezzle has built a payment platform that increases purchasing power for consumers by offering interest-free installment plans at online stores. This increase in purchasing power for consumers leads to increased sales and basket sizes for the hundreds of eCommerce merchants that currently work with Sezzle. What Makes Working at Sezzle Awesome? At Sezzle, were more than just brilliant engineers, passionate data enthusiasts, out-of-the-box thinkers, and determined innovators, we are skilled musicians, yogis, cyclists, chefs, boxers, dog-lovers, and rock-climbers. We believe in surrounding ourselves with not only the best and the brightest individuals, but those that are unique and purpose-driven in all that they do.   Our culture is not defined by a certain set of perks designed to give the illusion of the traditional startup culture, but rather, it is the visible example living in every employee that we hire

About RoleThe responsibilities of the role are per the below:● Sales: Provide information & value proposition to prospective customers thereby converting leads into paid customers.● CRM: Actively use & update the CRM tools to ensure data accuracy of reports & smooth transition of leads betweenteams.● Feedback: Provide customer feedback to the founding team.The role is based in Bangalore, India. The role will be required to work out of the office in Indiranagar.What do we need?The ideal candidate is someone who –● Has 1+ years of experience in a sales role.● Has excellent communication & influencing skills● Disciplined & follows processes● Is customer-oriented and never over-promises● Is a team player, works well in groups & optimizes for the team● Is comfortable with ambiguityIf you meet the above criteria, please send us –● A resume introducing yourself, your past achievements and why you are suited for this roleRole & CompensationThere are 3 roles we are hiring for. Compensation is INR 20,000 (fixed) + INR 10,000 (performance-based variable pay) permonth.Work Days & TimingsWe have a 6-day working week. There will be a need to cover 8 am to 9 pm from Monday to Sunday. The 3 member team willrotate to ensure that these business hours are covered while they get 1 day of the week off.What’s in for you?1. Be part of the founding team2. Work with the most experienced founders from the industry & to learn from the best.3. Accelerated Career Growth opportunities4. Be part of innovation in the space of performing arts.5. Be part of a growing organization and grow with the organization.

The responsibilities of the role are per the below:● Lead Generation: Interact with decision-makers in apartment complexes & other clubs and generate interested leads whowill be willing to provide space in their clubhouses to conduct our classes & send information to their members about it.● Pitch: Pitch value proposition to association members.● Closures: Close deals independently with association members.● Onboarding & Implementation: Ensure that complex provides the information & implementation support needed to kickof the classes. Attend the first trial class.● CRM: Actively use & update the CRM tools to ensure the data accuracy of reports.● Feedback: Provide customer feedback to the founding team.The role is based in Bangalore, India. The role will be required to work primarily in the field. Of ice is in Indiranagar.What do we need?The ideal candidate is someone who –● Has 1+ years of experience in a sales role.● Has excellent communication & influencing skills● Disciplined & follows processes● Is customer-oriented and never over-promises● Is a team player, works well in groups & optimizes for the team● Is comfortable with ambiguity● Has a mode of transport & is willing to travel locally to meet clientsIf you meet the above criteria, please send us –● A resume introducing yourself, your past achievements, and why you are suited for this roleRole & CompensationThere are 3 roles we are hiring for. Compensation is INR 20,000 (fixed) + INR 12,000 (performance-based variable pay) permonth. A tablet will be provided. Fuel & mobile reimbursement will be provided per actuals with a cap of INR 3,000 per month.

As a tech lead, you will be responsible for the architecture, design, and development of one of the Digbihealth products across Mobile, Care Dashboard, and research product surfaces. You will work closely with the product team in delivering experience and outcomes that consistently engage, enrich the care and user experience. You will be responsible for the Micro services, orchestration modules, and also for code and adaptable design quality.

The role requires you to: Answer client queries related to use of Superset software product, on email channel, and largely phone channel To understand queries, resolve them by providing ways to achieve use cases using Superset tool Ensure customer success by providing timely resolution Write documentation and FAQs Requirements 1. Good spoken English2. Should not see this as a temporary role/should be serious to work   CTC: 4-5.5 LPA.   Office: office will be 5 days a week, plus alternate Saturdays working.   Office culture is very open and friendly, all team members are helpful. Full ownership of work and freedom to experiment. Growth path: grow into Customer Success Lead role, wherein given responsibility to monitor adoption of accounts and track renewals and overall customer adoption rates.

Business Development Manager As a Business Development Manager, you will have the opportunity to lead all aspects of Sezzle’s partnership strategy.  This role combines business development, sales, and marketing responsibilities.  Your primary responsibilities will include building new partnerships, growing relationships with current partners, creating marketing content, and generally helping to build Sezzle’s partnership program.  In addition, you will be asked to lead other miscellaneous strategic projects to help Sezzle achieve its goals and build the business.  Responsibilities Sourcing new partnership and business development deals Serving as an account manager with current partners  Delivering sales pitches and product demos to partners Negotiating partnership agreements Leading the development of marketing content Helping to plan and coordinate partner events - meetups, conferences Creating internal partnership processes and best practices Leading projects that require strategic thinking, quantitative analysis, and the ability to adapt Ideal Experience & Skills 3-5 years of experience with Business development. MBA  or any equivalent degree Highly skilled at quantitative analysis and leveraging data to make decisions Experience in consulting, brand management, or product management Excellent presentation, verbal and written communication skills Organized, with an ability to prioritize time-sensitive assignments  Excited about the opportunity to work and grow with an early stage startup  Strong interest in payments, eCommerce, and technology About You A+ character. We are team-first here at Sezzle. A hard-working mentality. It’s early and there is still a lot to build. An excellent communicator.  A fun attitude. Life’s too short. We can have fun while we work hard on cool things. Smarts. We need people that are smart enough to make decisions on their own and also smart enough to know when they need input from others. Perks & Benefits Competitive salary and benefits Group Medical insurance Life and long term disability insurance Collaborative workspace The opportunity to join fastest-growing startup alongside a team of motivated and driven individuals About Sezzle Sezzle is a cutting-edge fintech company whose mission is to financially empower young consumers. Only one in three millennials own a credit card, and the vast majority of millennials possess a subprime credit score or no score at all. To address these problems, Sezzle has built a payment platform that increases purchasing power for consumers by offering interest-free installment plans at online stores. This increase in purchasing power for consumers leads to increased sales and basket sizes for the hundreds of eCommerce merchants that currently work with Sezzle. What Makes Working at Sezzle Awesome? At Sezzle, were more than just brilliant engineers, passionate data enthusiasts, out-of-the-box thinkers, and determined innovators, we are skilled musicians, yogis, cyclists, chefs, boxers, dog-lovers, and rock-climbers. We believe in surrounding ourselves with not only the best and the brightest individuals, but those that are unique and purpose-driven in all that they do. Our culture is not defined by a certain set of perks designed to give the illusion of the traditional startup culture, but rather, it is the visible example living in every employee that we hire.

Account Executive - Sales Sezzle has a positive, diverse, and supportive culture—we look for people who are curious, inventive, and work to be a little better every single day. In our work together we aim to be smart, humble, hardworking and, above all, collaborative. If this sounds like a good fit for you, why not say hello? We are looking for an Account Executive to join our Sales team and focus on our Mid Market customers in Bangalore, India. This segment represents a huge opportunity for Sezzle and we want someone who is eager to do the best work of their lives while supporting others in doing the same. You will be responsible for driving the sales process with prospective customers and Hunting new logos. You will work closely with our customers to understand their business objectives and act as their trusted guide for using Sezzle most effectively. You’ll also work with cross-functional teams to help align our product roadmap and marketing materials with customer feedback. If you enjoy working with customers from the e-commerce industry in a rapidly changing environment, then come and join us! We’re nice Responsibilities Educate customers on the value of Sezzle in a thoughtful way Provide recommendations based on a customer’s business needs and usage patterns Manage multiple customers simultaneously at various stages of the Sezzle buying cycle Handle Onbound customer communication and organize/escalate issues appropriately including billing, legal, security, and technical inquiries Drive revenue through proactive outreach to existing customers Serve as the voice of the customer and collect feedback to drive continuous improvement across all areas including product Ideal Experience & Skills You have 3+ years relevant work experience in an account executive hunting role, preferably in SaaS You are a self-motivated teammate that can act independently You take an active interest in opportunities to increase customer satisfaction and deepen customer relationships You have a consistent track record of identifying customer needs and successfully implementing solutions You have a proven track record of managing large scale accounts for the duration of the sales cycle and beyond You are flexible, adaptive, and resilient You have excellent written and verbal communication skills About You A+ character. We are team-first here at Sezzle. A hard-working mentality. It’s early and there is still a lot to build. An excellent communicator.  A fun attitude. Life’s too short. We can have fun while we work hard on cool things. Smarts. We need people that are smart enough to make decisions on their own and also smart enough to know when they need input from others. Perks & Benefits Competitive salary and benefits Group Medical insurance Life and long term disability insurance Collaborative workspace The opportunity to join fastest-growing startup alongside a team of motivated and driven individuals About Sezzle Sezzle is a cutting-edge fintech company whose mission is to financially empower young consumers. Only one in three millennials own a credit card, and the vast majority of millennials possess a subprime credit score or no score at all.  To address these problems, Sezzle has built a payment platform that increases purchasing power for consumers by offering interest-free installment plans at online stores. This increase in purchasing power for consumers leads to increased sales and basket sizes for the hundreds of eCommerce merchants that currently work with Sezzle. What Makes Working at Sezzle Awesome? At Sezzle, were more than just brilliant engineers, passionate data enthusiasts, out-of-the-box thinkers, and determined innovators, we are skilled musicians, yogis, cyclists, chefs, boxers, dog-lovers, and rock-climbers. We believe in surrounding ourselves with not only the best and the brightest individuals, but those that are unique and purpose-driven in all that they do. Our culture is not defined by a certain set of perks designed to give the illusion of the traditional startup culture, but rather, it is the visible example living in every employee that we hire

Commvault is the world's most powerful backup and recovery software in the cloud and on any infrastructure, helping companies transform their data into a powerful strategic asset. Commvault data protection and information management solutions enable companies and organizations of all sizes, in all industries, to protect, access and share all of their data—anywhere and anytime.    As an organization, we are committed to a great work culture that embraces our values and promotes professional growth. Our Vaulters are passionate innovators who work together to uncover new challenges that can be solved. We are proud that the focus of every vaulter is to drive our customers' businesses forward. We're all about getting the job done, and having FUN doing it. As vaulters we pride ourselves on transparency, integrity, and respect in everything that we do.    NOW is the time to join a growing company with strong roots, where you can take on your next challenge.    Job Description  The Customer Support Associate - UNIX and DB works within a team of technical support professionals aimed at delivering technical solutions for Commvault’s customer base. This customer base has a wide range of technical ability and this role has no ceiling, you will own an issue from initial pick-up all the way to working with the development team on identifying a possible solution.  This position is part of our UNIX and DB group in our Customer Support Center. This is an excellent opportunity for innovative and collaborative technologists to join a global team that has led the industry in satisfaction seven years in a row. We offer innovative training, interesting colleagues, and the opportunity to grow with us. Our UNIX and DB Group is focused around but not limited to backups of Unix and Linux platforms and databases within the Commvault suite, this includes networking, troubleshooting, connectivity, name resolution and performance based issues on an OS and or hardware. We are a source of expertise for not just our customer base but also our partners and consultants on site.  Why Commvault?  You get the “Freedom to make an impact, together”. We thrive upon collaboration by designing our offices and cafes to spark conversation about work and fun. Although we hail from all walks of life and speak dozens of languages, we’re passionate about equality and integrity. We “go beyond” each and every day.  We are looking for a Customer Support Associate with a genuine passion for all things tech to join our expert and super-friendly UNIX and DB team.    Position Responsibilities include:  Troubleshoot and resolve complex support problems  Troubleshoot customer issues using remote desktop software  Successfully interact through phone and email with customers as you solve their problems  Dedication to the success and satisfaction of our customers  Recreation of problems in house  Root Cause Analysis and / or provision of examples of software bug  Working independently and as a team to come up with the best solutions to a customer problem.  Providing best-in-class phone based support for a variety of complex, time critical issues.  Using and sharing your knowledge of a wide range of technologies  Working remotely on enterprise level customers and dark sites  Having the opportunity to build labs and simulators  Ability to be involved in product BETA testing  Contributing to our Solutions Engine and online forums  Position Requirements include:    At least 5+ years of technical/customer support experience  Expert level knowledge of Unix-flavoured operating systems and its components.  Strong understanding of Oracle , HANA and SAP databases,  Good understanding of Unix/Linux clusters, with installing and configuring software.  Solid understanding of Unix device management (tape and disk)  Networking and troubleshooting connectivity, name resolution and performance based issues with Linux OS and/or hardware.  Desirable to have exposure to storage arrays like NetApp, HDS  Understanding backup theory and design.  Backup and data management fundamentals  Previous experience with Commvault technologies is highly desirable as is other backup software such as Veritas, Symantec, Backup Exec, ShadowProtect, NetBackup, NetWorker, Avamar, VEEAM, or TSM is a plus  Previous experience troubleshooting enterprise environments  Strong customer relations skills.  Strong multi-tasking and prioritization skills.  Strong written and verbal communication skills.  Excellent team player.  Qualifications  We value knowledge and curiosity, no matter whether you learnt it at university, through courses or by learning from others.    Ideally a Bachelors Degree  Preferred - OCP/OCA/OCM, Red Hat – RHCSA, RHCE