Requirements :- Professionals should have a good fluency in Kannada / Malayalam ( Vocal Skills ) mandate JOB DESCRIPTION *Advising students & parents with concern to different career opportunities post 12th grade & graduation, helping them to overcome the difficulties & dilemma in opting for the preferred career options. *Based on regular rounds of discussions with students & their parents, we need to counsel them for college / university admissions. *The job is considered to be a noble profession so have to make sure that the interacting skills are very high & polite. *Nice vocal command on the selective regional languages is required too. *Professional & well-versed training would be given for the same. *An admission counselors just like a mentor or a guide to help you throughout the college application process till the final college seat allotment is done. ROLES & RESPONSIBILITIES: 1) Construct affinity- Should try to counsel and not to sell 2) Formulating a process- Counsellors/ Advisors are as disciplined & organized like a corporate sales rep 3) Templates for marketing communication-Counsellors/ Advisors should have the right answers to all possible queries related to the courses institutes & career prospects. 4) Understanding of entire admission process- Counsellors/ Advisors help students & parents to navigate through the entire admission process. 5) Constant review on the admission process -Counsellors/ Advisors are in complete control of the admission process. 6) Excellent communication skills-Counsellors/ Advisors are suppose to understand & talk in a language the student would feel ease at. 7) Always a smile & great people skills- They make the ward & parents feel at ease & comfortable every day.
Prior experience in Inside sales Target Driven Excellent communication skills Willing to work hard and achieve the target as a team player Client-focused and less TAT for conversion Ability to generate reference and leads from existing and prospects Multi-lingual skills are added advantage Basic use of computers, CRM and giving a demo to clients on trading software
Job Description: Champion for the Operational Efficiency framework across Stores focusing on targets and ensuring compliance to Standard Operating Procedures (SOP), and resource optimization. To assist in end-to-end establishment of new store outlets, train and develop the workforce to adhere to the Anand Experience, conduct store audits and enhance customer experience through consistent interactions with the Store Teams Job Brief Store Operations Efficiency Framework Study the store operations and design the operations framework for efficient functioning of stores to meet business targets in keeping with the Anand Experience Highlight key aspect of store performance and develop processes and metrics for measuring each section of the store Train/educate key stakeholders in each Store on the Operations Efficiency Framework Prepare a framework for monthly dashboard and audit reports for giving feedback on Managers to the Management on the Operational Excellence reports Manage the new store set up with the perspective of adherence to operations efficiency framework Store Operations Define the Anand Experience for every role in each store Champion the Anand Experience with frequent checks and reviews Review operations across stores maintaining a focus on Store Targets Understand trends in performance, analyse root causes and suggest corrective actions to Management Developing the Stores team to support in delivery of business for each role at the Store Review maintenance of equipment, facility, and grounds through the use of a preventative maintenance program Visit to Stores to conduct 'training need analysis' for Guest Services levels in Operations - Team member, Floor Supervisor and Store Manager Implement effective control measures to reduce running costs of the Stores SOP Compliance Understand the complete sequence of store operations and relevant touchpoints for thorough implementation of SOPs Provide adequate training to all stores staff for aligning to SOPs Conduct biweekly audits and surprise audits to check on compliance to SOPs Ensure compliance for driving the Anand Experience standards across all stores Formulate a transparent grading system for evaluating SOP compliance by stores- Identify store that adheres to SOP for monthly ‘SOP Compliance Award’ Co-ordination & Reporting Co-ordinate with HR department to ensure adequate manpower planning at each store Ensure basic hygiene and amenities are provided to staff Prepare monthly audit reports give feedback to Store Manager and Management for improving operational efficiency Requirements Qualification Span of Experience Master’s Degree in Operations Management 6 to 8+ years of relevant experience in retail hospitality with multi-store operations/training experience Technical Competencies Behavioral Competencies Store operations/Logistics Management Data analysis SOP/Process redesign Planning & coordination Initiative Effective communication skills
Job Summary Write clear, attractive copy with a distinct voice Interpret copywriting briefs to understand project requirements Collaborate with designers, PR and other professionals on large- and small-scale marketing projects (e.g. email campaigns and landing pages) Conduct high-quality research and interviews Edit and proofread copy as needed Use SEO principles to maximize copy’s reach Source images and other content Discussing the client's core message and target audience Brainstorming visual and copy ideas with other members of the creative team Writing and presenting a few options to clients Modifying copy until the client is satisfied Overseeing the production phase. Responsibilities and Duties Proven experience as a copywriter or related role Knowledge of online content strategy and creation Excellent writing, editing and proofreading skills Experience with SEO Strong research skills Creativity Collaborative spirit Excellent time-management and organizational skills BSc/BA in marketing, English, journalism or related field
Customer Service Executive role at Bright is to support the company with all the customer related interaction and defining processes and procedures to improve service levels. Looking for clients who can cater to the US market and have no problem with night shift.
Leher is a video discussions platform for individuals to share and express their opinions, participate in LIVE discussions and influence the world with their thoughts and ideas.This internship will help you build marketing and communication skills with the following responsibilities:- Acquire, Onboard New Content Creators and Discussion Hosts- Build and Grow relations with Content Creators, Journalists, Podcasters, etc.- Host LIVE Discussions on Leher App (Interviews, Panel Discussions and more)You should be :- Self-motivated- Passionate and excited about building a super large community- A creative content and copy writer- Super active on social media- A storyteller with strong oral and written communication skills- Be highly-organised and autonomous Please answer the following questions to help us understand you better. Selected candidates will be contacted with further information.https://leher.app
Dear Candidates, Greetings from Black and White Business Solutions We have huge openings for "Domestic & International Voice Process" Eligibility Criteria: • 10th/PUC/ITI/Diploma/Graduate/PG anything is fine. • Good communication skill. Work Location: All over bangalore Interview Location: Indiranagar Salary Package:13000-31000 + Incentives Based on your Interview Performance Job Description: • The primary task of a BPO executive is to handle calls from customers or clients and provide them with a solution to their queries . • He/She must show the willingness to learn new things every time and then. • Must discuss every matter with its supervisor or team leader to get any issue sorted • Giving a resolution to the customers or clients should be the whole and sole responsibility. • Should carry out various other professional services like Business Research, Legal services, Financial Analysis etc. • Must be very effective in providing customer service by providing resolution to their complicated queries and issues. • Must efficiently set goals and work on so as to avoid any escalations and maintain the relevancy and quality while providing service to the customers. Interested Candidates Please drop your updated CV to the Below Looking for immediate joiners. Thanks & Regards Meghala
Hi dear Applicant, Hiring for Multiple MNC Bpo’s, One day interview process, just 2 rounds of interview Openings : Customer Support : Voice & Non-voice Health Care Accounts Receivable Medical Billing Insurance Banking / collections Accounts & Finance Technical Support : Voice & Non-voice Technical Trouble Shooting Hardware and Networking IT Help Desk Desktop Support Technical Chat / Email Support Application Support (Voice) IT Trouble Shooting Benefits : Day / UK / US Rotational Shifts 15k to 35K Take home Two way Transport Unlimited incentive Structure No registration Fees Skills Required : Should be flexible with rotational Shifts Manageable or Good English Communication Skills Graduates / PUC / Diploma fresher or Experience in BPO (0-8yrs) can apply Candidates with Graduation Backlogs can apply. Documents Required : Fresher : 10th / 12th / Graduation all semester Marks card Aadhar Card ID proof Pan Cad ID Experience : Previous Companies Offer letter / relieving letter / one month pay slips 10th / 12th / Graduation all semester Marks card Aadhar Card ID proof Pan Cad ID *************PLEASE DO REFER YOUR FRIENDS*************
Collect quantitative and qualitative data from marketing campaigns Collaborate with the Creative Services team on digital or print needs for each event. Capture event content for social media channels when applicable. Make sales outreach via phone, in-person and via email Perform market analysis and research on competition Support the marketing team in daily administrative tasks Assist in marketing and advertising promotional activities (e.g. social media, direct mail and web) Prepare promotional presentations Help distribute marketing materials Manage and update company database and customer relationship management systems (CRM) Help organize marketing events Plan and complete field marketing campaigns after conducting preliminary research Develop robust knowledge of all product lines/services Produce various literature, signage, merchandise, and other materials to be used at field marketing events Maintain relationships with third-party vendors and venues Negotiate with retailers and other third-party partners on promotional display and merchandise placement Promote business expansion opportunities to retailers and other merchants through successful field marketing programs Attend relevant trade shows and events Monitor industry trends and competitor activities Manage social media activity surrounding field marketing campaigns Track expenses in an organized fashion Report weekly/monthly on the status of field marketing activities Document and share lead/customer intelligence with sales team.
Responsibilities: Respond to customer queries and customers concern Provide support for data collection to enable Recovery of the account for end user. Maintain a deep understanding of client process and policies Reproduce customer issues and escalate product bugs Provide excellent customer service to our customers You should be responsible to exhibit capacity for critical thinking and analysis. Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment Requirements: Graduate (Any Discipline) Previous experience in a customer service role chat/email/voice Effective probing skills and analyzing / understanding skills Analytical skills with customer centric approach Excellent proficiency with written English and with neutral English accent Excellent English - Verbal & Written (Highly Professional English) Excellent Excel Capabilities as we need to submit monthly SLA reports to clients. (Should be an expert)
Selected candidates day-to-day responsibilities include: 1. Create and manage content based on current trends2. Engage with audiences on our various social media platforms3. Strategize authentic and impactful digital content and ensuring their role out within specified deadlines. Required Experience and QualificationsSocial Media Marketing, Adobe Photoshop and Digital Marketing. Social media expertise (Instagram/Snapchat/Twitter) Good communication skills Ambition backed with a desire to succeed Elementary knowledge of photoshop, illustrator, etc.
Key Responsibilities · Owns the conversion targets as shared by the CEC lead and deliver bookings and services aligned to business targets · Communicates with teams pertaining to all important and urgent updates · Complies with all applicable company policies and procedures to meet the SOPs and company standards · Improve performance based on feedback from quality teams, audits and C-Sat surveys to provide better customer experience and higher conversion % · Ensures quality customer service for internal and external customers · Identifies and assesses team’s performance requirements quickly and accurately; Solves issues / problems systematically, using sound business judgment · Consistently meets established productivity, schedule adherence and Quality standards · Responsible for the resolution of escalated member calls that are received; would include complete coordination with the respective vertical supervisors and work around quickly to provide apt resolution to the customers · Responsible to correct the member information & customer responses in the database including the customer addresses / contact details · Responsible for performance management of each and every team member for career progression.Responsible for coaching ,counselling and guiding team from time to time
Looking for talent artist who are skilled full with after effects in animation and compositing.
We are looking For Customer Support Executive.Responsibilities:Inbound calling for customer service.Identify and assess customers' needs to achieve satisfaction.Build sustainable relationships and trust with customer accounts through open and interactive communication.Provide accurate, valid and complete information by using the right methods/tools.Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.Keep records of customer interactions, process customer accounts.Follow communication procedures, guidelines and policies.Take the extra mile to engage customers.Requirements:Experience: 0.6 - 2 yearsLanguage: Hindi and English
Roles and Responsibilities - Specialist, Talent AcquisitionWhat does The Role demand?:- Own the full-cycle recruiting process: Source, scout, screen, and recruit the best talent- Closely collaborate with hiring managers to define required skills and backgrounds for open positions, create assessment and interview schedules and seamlessly manage coordination- Ensure 100% staffing as per the agreed Demand Sheet (Technology & Non Technology)- Enhance the portal utilization by posting jobs in a way to attract aspiring candidates- Enhance employee referral programs- Compensation negotiation as per the recruitment guidelines set in the organization- Ensure 100% on-boarding of team members by liaising with HRBP/HR Admin- Prepare monthly Recruitment Scorecard- Responsible for External Employer Branding- Managing Recruitment Partners - Empanelment and performance monitoringWho would make a good candidate?:- 4-6 years of Experience in Talent Acquisition - Experience with both Technology and Non Tech roles is Mandatory- Experience working with a startup would be desirable - Strong negotiation skills- Graduate or post-graduate in any discipline- Individual should be good at ExcelGet to know about us - www.goodera.com
Responsibilities: - Provide technical support for customers to support product processes- Address all product-related queries on time- Train customers to use products effectively- Provide developers with customers- feedback to help identify potential new features or products- Report on product performance- Identify solutions to reduce support costs- Analyze customers- needs and suggest upgrades or additional features to meet their requirements- Liaise with the sales department to win new business and increase sales- Establish best practicesRequirements : - Proven work experience as a Technical account manager- Solid technical background with hands on experience in digital technologies- Familiarity with software and development lifecycle- An ability to gasp customers- needs and suggest timely solutions- Excellent verbal and written communication skills- Strong analytical and problem-solving skills- BSc degree in Computer Science or relevant field
Huge Requirements for Top MNC's!! Walk in with Resume, walk out with offer letter, One day interview process... two rounds of interview Job Description : • Freshers or Experience in any sales, Inside Sales, Banking process/customer service,BPO background from Banking process, MBA freshers, BE/Btech can also apply • Salary: INR 1,00,000 – 3,00,000 P.A. Incentives • Industry:BPO / Call Centre / ITES • Functional Area:ITES , BPO , KPO , LPO , Customer Service , Operations • Role Category:Voice • Role:Associate/Senior Associate • Employment Type:Permanent Job, Full Time About The company: NoBroker.com is world's largest C2C marketplace in online real estate. With cumulative 50 lakh customers, it has grown 10X in last one year. With three rounds of funding of $71 mn, it is well funded by key US, Indian, Japanese & Korean investors like General Atlantic, SAIF Partners, KTB ventures and BeeNext. It is headquartered in Bangalore with a team of 900+ people. Role and Responsibility – Sales Champion • Identifies business opportunities by identifying prospects • Sells products by establishing contact and developing relationships with prospects; recommending solutions • Outbound calling on data collected through lead generation activities / secondary data sources • Daily follow-ups on older leads and work on new leads • Maintains quality service by establishing and enforcing organization standards • Must be energetic, well-spoken, eager to close sales deals and generate revenue for the organization. Role and Responsibility – Customer Relationship Manager • Act as relationship manager for the Paid customers of NoBroker • Build sustainable relationships and trust with customer accounts through open and interactive communication • Identify and assess customers needs • Service customer in finding the right tenant / house as per the requirement of customer • Dial outbound and attend inbound calls of customer and leads • Use internal tools and methods to provide best possible service to the customer • Negotiate with leads on behalf of customer • Keep customer up-to date on the progress of his account • Follow communication procedures, guidelines and policies. Go extra mile to provide excellent customer service. Regards Sravani N S. HR-Executive Sarjapur Road.