Senior Business Analyst

About the Company

We are a well-established and growing software product company with decades of experience delivering innovative and scalable technology solutions. The organization continues to expand year on year through strong market presence, continuous investment in technology, and a culture that promotes learning and collaboration. Exciting growth opportunities lie ahead for motivated professionals.

Job Description

We are looking for a Full Stack Developer to join our engineering team. The ideal candidate will be comfortable working across both front-end and back-end technologies, with a preference for either side being acceptable, as long as you are open to contributing across the full stack.

Technology Stack

Front-end:

• JavaScript
• Angular (or good understanding of React, Vue.js, Knockout.js, or similar frameworks)

Back-end:

• C#
• ASP.NET
• Web API
• MVC
• Entity Framework

Database:

• SQL Server (knowledge of NoSQL databases is a plus)

Cloud:

• Microsoft Azure and/or AWS

Key Responsibilities

• Design and develop the overall architecture of the web application
• Implement robust services and APIs to support the application
• Build reusable code and libraries for future use
• Optimize applications for maximum speed and scalability
• Implement security and data protection measures
• Translate UI/UX wireframes into visual and functional elements
• Integrate front-end and back-end components seamlessly

Additional Responsibilities (For Senior / Lead-Level Candidates)

• Participate actively in the full SDLC (design, development, testing, deployment)
• Provide technical analysis and resolve complex issues during delivery
• Conduct code and test case reviews
• Collaborate with product and design teams on innovative solutions
• Convert functional requirements into technical tasks and effort estimates
• Mentor junior developers

Skills & Qualifications

• Bachelor’s degree in Software Engineering or related field
• 3–5 years of relevant experience in Full Stack development
• Strong experience in C#, ASP.NET MVC, Web API, and SQL Server
• Good knowledge of JavaScript and modern front-end frameworks
• Understanding of cloud-native architecture and SaaS applications
• Experience with CI/CD, Docker, and DevOps practices is a plus
• Experience working in cross-functional teams
• Ability to build scalable and robust enterprise-grade solutions

About Wishup :

Wishup is India's largest remote work platform (since 2017), connecting global businesses with top remote professionals in roles such as Virtual Assistants, Operations/Admin Managers, Executive Assistants, Project Managers, Bookkeepers, and Accountants. With a stringent 0.1% acceptance rate, each professional is upskilled and managed via our AI-based remote work tool.

Backed by marquee investors (Orios Ventures, Inflection Point Ventures, 500 Startups, and Tracxn Labs), Wishups' leadership team includes alumni from premier institutes like IIT Madras, IIM Ahmedabad, IIT Kanpur, IIT Bombay, and DCE.

About the role:

Key notes:

Profile - Head of Marketing

Role - Full-time

Grade - AVP

Location - Bengaluru

Work hours - Mon to Fri

What will you do?

The Marketing Leader will own end-to-end marketing strategy, execution, and performance across paid, organic, influencer, affiliate, app, and brand channels.

This role requires a marketing leader who can:

- Scale demand generation efficiently

- Build and maintain strong brand positioning

- Improve lead quality and conversion rates

- Manage a multi-functional team

- Align closely with Sales, Product, and Customer Success

You will be responsible for both immediate performance outcomes and long-term brand equity.

Key Responsibilities

1. Multi-Channel Growth & Demand Generation

- Lead strategy and execution across Google Ads (Search, Demand Gen), Meta Ads, and Influencer

- Marketing, Affiliate Marketing, App Marketing, and Email Marketing.

- Optimize campaigns for SOW-qualified leads and revenue.

- Drive improvements in CAC, LTV/CAC ratio, and channel efficiency.

- Continuously test, iterate, and scale successful initiatives.

2. Organic Growth & Authority Building

- Own SEO strategy (blogs, pages, long-tail content, ICP-focused content).

- Improve AI Overview and LLM visibility through entity-based content strategy.

- Build brand authority via digital PR, thought leadership, and strategic placements.

- Implement AI-enabled content workflows for scalability.

3. Brand Strategy & Positioning

- Define and refine brand narrative and messaging.

- Ensure consistency across the website, campaigns, email, influencer, and PR.

- Position Wishup as an operations partner, not just a service provider.

- Collaborate with Product and Sales to ensure alignment between promise and delivery.

4. Team Leadership & Cross-Functional Collaboration

- Manage a team including performance marketers, SEO writers, social media managers, designers, and app marketing resources.

- Set KPIs, conduct regular performance reviews, and drive accountability.

- Build scalable marketing systems and reporting dashboards.

- Work closely with Sales and Customer Success to improve funnel quality and retention.

5. Data & Performance Management

- Build full-funnel visibility across marketing channels.

- Identify bottlenecks and improve lead-to-close conversion.

- Analyse brand search growth and channel-level attribution.

- Present regular performance insights to founders and leadership.

What are we looking for?

- 5+ years of experience in growth, performance, or full-stack marketing.

- 3+ years managing multi-functional marketing teams.

- Proven experience scaling paid channels (Google & Meta).

- Strong understanding of SEO and organic growth strategy.

- Experience with influencer and affiliate marketing ecosystems.

- Strong analytical skills with proficiency in Excel/Sheets and marketing attribution tools.

- Experience working closely with Sales and Customer Success teams.

Preferred :

- Experience in B2B services, SaaS, or outsourcing businesses.

- Experience building brand authority in competitive markets.

- Experience leveraging AI tools for marketing workflows.

Core Competencies :

- Strategic thinking with a strong execution focus

- Data-driven decision making

- Strong team leadership and stakeholder management

- High ownership and accountability

- Clear and structured communication

Success Metrics :

- Marketing-sourced revenue growth

- Improvement in channel-level CAC

- Growth in brand search volume

- Increase in AI/organic visibility

- Improvement in lead-to-SOW conversion rates

- Team performance and output velocity

What's in it for you?

- Receive a more-than-competitive salary plus benefits

- Performance-driven and transparent work culture

- Enjoy a culture with opportunities for growth and learning

Strong senior motion graphics designer profile

Mandatory (Experience 1): Must have 3 + years of professional experience in motion design with direct exposure to app-based and web-based products.

Mandatory (Experience 2): Must have end-to-end ownership of product motion design, including UI animations, micro-interactions, and product showreels that have shipped in live products.

Mandatory (Portfolio): Must have a strong portfolio showcasing product-focused motion design, UI/UX animations, and micro-interactions (not marketing-only work).

Mandatory (Domain): Must have demonstrated experience working on digital products (mobile apps / web platforms / SaaS / dashboards).

Mandatory (Collaboration):Must have experience collaborating with product designers and developers, and be able to clearly articulate motion decisions and UX rationale.

Mandatory (Tools & Skills) – Must have strong expertise in Figma, After Effects, Protopie, Lottie, and related prototyping tools.

Mandatory (Exclusion) – Do not consider candidates focused mainly on illustrartion or marketing motion graphics (ads, banners, brand films, video editing).

Job Description for Customer Support (Voice Process)

Job Profile: Voice Process – Customer Support

Location: Work from Home (WFH)

Job Mode: Contract (3 Months)

Salary: CTC ₹23,000 per month; In-hand ₹18,000 per month.

Notice Period: Immediate Joiners Preferred

Job Responsibilities:

• Handle inbound and outbound customer queries.
• Communicate effectively in both English and Hindi.
• Provide high-quality customer service, ensuring timely resolution of customer issues.
• Maintain a professional demeanour and document all customer interactions as required.
• Strive to ensure customer satisfaction and efficient complaint management.
• Adhere to company policies, 24/7 shift schedules, and quality standards.

Eligibility Criteria:

• Graduation is mandatory for freshers. However, experienced candidates may apply even if they have not completed their graduation.
• Minimum 1 year of experience in customer support (voice process).
• Submission of experience letter, relieving letter, and last payslips is mandatory for verification
• Only candidates with relevant customer support experience will be considered.
• Comfortable working 24/7 rotational shifts (6 days working, 1-day rotational week off).
• Proficiency in English and Hindi is mandatory.

Technical Arrangements Needed:

• Must have a laptop or desktop with Windows 10, minimum 8GB RAM, and i5 processor.
• Stable WiFi connection and USB headset required.

Position: Logistics Specialist

Experience: 8 - 12 years in logistics and warehouse

Work location: Chennai

• You will be responsible for the inventory management, warehousing and logistics activities associated with the distribution.
• Coordinate end to end Warehouse Operations Inbound, Outbound ,Transportation and 3PL operations
  Drive efficient processes to enhance warehouse operations
• Controls inventory levels by conducting physical counts; reconciling with data storage system
• Experience with SAP order to cash process.(MM&SD Module) Excellent spreadsheet modeling skills required.

What you will be doing

As a User Experience Researcher, you’ll play a critical role in creating useful, usable, and delightful products. Working with stakeholders across functions and levels, you'll have impact at all stages of product development. You will conduct end- to-end research using a variety of methodologies, helping us gain confidence in our understanding of our users, their needs and the opportunities this uncovers for our products. You'll be empowered to work with autonomy and creativity every step of the way, partnering with key stakeholders across product management, design, analytics, data science, marketing and engineering to influence product design and direction.

What you will be doing

• Build and execute impactful research plans that provide deep customer insights needed to impact strategy and UX. Innovate and develop approaches to measure users’ experiences.
• Execute rigorous research within complex constraints such as recruiting hard-to-reach audiences, overcoming remote research technology challenges, and adapting approaches to give people of all abilities, languages, and boundaries space to contribute.
• Synthesize and derive insights across research that you will conduct on your own or in partnership with other researchers, prior research, and quantitative data sources including product telemetry and experimentation to derive useful and human-centered insights.
• Build clear and compelling narratives that land your customer-focused, human-centric research insights at the right level of altitude for different partners including engineering, design, and marketing teams.
• Continuously inform design and engineering plans using customer insight (qualitative and quantitative). Critical to this accountability will be identifying gaps and customer pain points, as well as potential customer delighters.

What are we looking for

• 5+years of UX Research and analysis experience in the consumer-facing Product space.
• Extensive experience with qualitative and quantitative user research, including experimental design, sample selection and recruiting, surveys, focus groups, in-person and remote usability testing, ethnographic field research, and more.
• Portfolio containing work samples representing complex system research and user testing outcomes for web, desktop and mobile experiences.
• Degree in HCI, Human Factors, Anthropology, Cognitive Science, Psychology, Engineering or a related subject, and practical, hands-on experience conducting research in technology-related fields.
• Ability to productively collaborate with project stakeholders and teams that are both local and geographically distributed, representing a variety of cultures.
• Ability to keep track of multiple projects and connect the dots, to complement the core product and business values.
• Willingness to work both independently and collaboratively with tight deadlines, and multi-task efficiently in high volume, fast-paced settings.
• Strong communication skills to confidently present to various audience types and seniority levels, and an ability to provide bottom-line insights that help teams realize the tangible value and productively execute on research/testing findings.
• Strong data collection and analysis skills to be self-sufficient in generating, analyzing and presenting results from quantitative & qualitative research, and an ability to translate complex analyses into actionable and sustainable recommendations.
• Commitment to best practices, user advocacy, and thought leadership that drive positive outcomes focused on high levels of quality and innovation.

What will you get

• Chance to play a pivotal role in designing and building next-gen hospitality tech platform
• Top tier scale from day 1 - related battle scars/glory
• Chance to work with world-class talent (Ex Amazon, Apple, Walmart, Swiggy etc)

Minimum 3+ Years of hands-on experience in developing Python Applications. 
Excellent knowledge of Python and experience in or in-depth understanding of core Python 
Knowledge in Lists, Tuples, and Dictionaries
Excellent knowledge of Python Constructor- Parameterized and Non-Parameterized
Must have experience in core python concepts about data structure, OOPS concepts, XML parsing, XML to JSON, optimizations

Developers should have developed Web Based applications., back end, SQL
Agile and scrum methodology

Should not be test automation, Application development frame work

Excellent Communication Skill

Good to Have 

Django/ Flask 
Strong Hands-on experience in HTML, CSS, DTL(Django Template Language), SASS.
knowledge of SQL