
Customer Success Analyst (Agile / Scrum – Planhat)
About the Role
We are looking for a Customer Success Analyst who can work closely with Agile/Scrum teams and bring customer insights into product development. This role will act as a bridge between customers, product, and engineering teams by leveraging data from customer success platforms like Planhat.
Key Responsibilities
- Collaborate with Scrum teams (Product Owner, Developers, Scrum Master) during sprint planning and reviews
- Bring customer insights, feedback, and product usage data into backlog prioritization
- Monitor customer health scores, adoption metrics, and churn risks using tools like Planhat or Gainsight
- Translate customer challenges into actionable user stories and requirements
- Track feature adoption post-release and provide feedback to product teams
- Work closely with Customer Success, Sales, and Support teams to ensure alignment
- Maintain and analyze customer data in CRM tools like Salesforce or HubSpot
- Support renewal and retention strategies by identifying at-risk accounts
Key Requirements
- 5+ years of experience in Customer Success / Business Analysis / Product Support / Account Management
- Basic understanding of Agile / Scrum methodologies
- Experience with Customer Success platforms (Planhat, Gainsight, or similar)
- Strong analytical and problem-solving skills
- Ability to interpret customer data and convert it into actionable insights
- Good communication skills to work with cross-functional teams
- Experience working in SaaS or product-based environments preferred
Good to Have
- Exposure to Agile tools (Jira, Confluence)
- Experience with product analytics tools (Mixpanel, Amplitude)
- Understanding of customer lifecycle management and SaaS metrics (churn, retention, LTV)
- Exposure to accessibility and inclusive product design

About Ampera Technologies
About
At Ampera Technologies, we empower businesses with cutting-edge data analytics, quality assurance, and data engineering solutions
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Job description
We are looking for a skilled PHP Developer with strong experience in Laravel to build and maintain scalable, high-performance web applications. The ideal candidate should have solid backend fundamentals, experience with APIs, and the ability to work independently in a remote environment.
Key Responsibilities
- Design, develop, and maintain backend systems using PHP (Laravel framework)
- Build and integrate RESTful APIs and third-party services
- Optimize application performance, database queries, and API response times
- Design and manage database schemas (MySQL/PostgreSQL)
- Implement authentication, authorization, and secure coding practices
- Work with queues, cron jobs, and asynchronous processing
- Debug and resolve production issues efficiently
- Collaborate with cross-functional teams in a remote setup
Required Skills
- Strong experience in PHP and Laravel
- Good understanding of REST API development and integrations
- Solid knowledge of MySQL/PostgreSQL, indexing, and query optimization
- Experience with Git/version control
- Familiarity with Linux/Unix environment
- Understanding of MVC architecture and clean code practices
Good to Have
- Experience with caching tools (Redis/Memcached)
- Exposure to cloud platforms (AWS or similar)
- Experience with real-time features (WebSockets, Socket.io, etc.)
- Basic knowledge of frontend technologies (JavaScript/jQuery)
What Were Looking For
- Strong problem-solving and debugging skills
- Ability to work independently and take ownership
- Good communication skills (important for remote work)
- Experience working on scalable or high-traffic applications is a plus

Requirement 1: Sr. Sales Executive ( Internal Requirement- Only Female candidates)
- Experience Required: Minimum 2 years in Direct/Perm Staffing and Contingent Staffing Sales for the USA market.
- Scadea Payroll
- Preferred Candidate: Female
- Budget: 6 LPA don’t go beyond.
- NO Cab Facility
- Shift: Night Shift (Onsite – Bangalore)
- Skills Required:
- Excellent communication skills
- Extensive experience in lead generation, cold calling, and cold emailing, US Staffing.
- Additional Criteria: Must have stayed in the same company for over a year.
DESIRED SKILLS AND EXPERIENCE
Strong analytical and problem-solving skills
Ability to work independently, learn quickly and be proactive
3-5 years overall and at least 1-2 years of hands-on experience in designing and managing DevOps Cloud infrastructure
Experience must include a combination of:
o Experience working with configuration management tools – Ansible, Chef, Puppet, SaltStack (expertise in at least one tool is a must)
o Ability to write and maintain code in at least one scripting language (Python preferred)
o Practical knowledge of shell scripting
o Cloud knowledge – AWS, VMware vSphere o Good understanding and familiarity with Linux
o Networking knowledge – Firewalls, VPNs, Load Balancers
o Web/Application servers, Nginx, JVM environments
o Virtualization and containers - Xen, KVM, Qemu, Docker, Kubernetes, etc.
o Familiarity with logging systems - Logstash, Elasticsearch, Kibana
o Git, Jenkins, Jira
About MyOperator:
MyOperator is a leading Software as a Service (SaaS) for managing cloud communication. Trusted by 10000+ businesses and recognized as a leader in India’s cloud telephony segment, MyOperator enables seamless communication for agile enterprises.
The team will build our next-generation cloud telephony platform and provide our customers with new ways to deliver communication experiences to their audiences. This is an exciting and meaningful opportunity both from a technical and career opportunity perspective.
React native developers will be responsible for developing and maintaining high-quality mobile applications. The developer will be responsible for creating applications for both Android and iOS using React native.
Requirements
- Design and implement user interface components for JavaScript-based web and mobile applications using React ecosystem
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- Build app and UI components from prototypes and wire-frames
- Work with native modules as and when required
- Use Native APIs for tight integrations with both platforms Android and iOS
- Write automated tests to ensure error-free code and performance
- Improve front-end performance by eliminating performance bottlenecks
- Create front-end modules with maximum code reusability and efficiency
- Implement clean, smooth animations to provide an excellent user interface
- Work with third-party dependencies and APIs
- Work with Redux architecture to improve the performance of the websites/mobile apps
- Coordinate with the cross-functional teams to build apps within the stipulated time/budget.
Benefits
- 100% Remote Working
- WiFi Reimbursement
- Work-Life Balance
Want to hear our CEO? https://www.youtube.com/watch?v=g85J6h8RGCU&t=157s
Our Products:
MyOperator Dialer: https://www.youtube.com/watch?v=2uhjcIa5rlE
Heyo App: https://www.heyophone.com/
Check us on LinkedIn:
https://www.linkedin.com/company/voicetree-technologies/
Location: Chennai
Experience: 6 to 15 years
Job Description
1 Good command in either Python(django) or Python (flask)
2 Has worked on large scale
3 Experience in building REST APIs
4 Proficiency with databases such as MySQL, Oracle and MongoDB
5 knowledge of Kubernetes, docker and deployment
online forums. The responsibilities are described below:
Responsibilities:
• Manage our upwork, linkedin and other relevant online profiles/personas.
• Bid on relevant freelance requirement postings
• Handle the initial client discussion and get them interested.
• Share relevant information with the client that makes eager to avail our services.
What we’re looking for :
• Excellent English communication skills
• Min. 2 years of experience
• Open to all educational qualifications
• Familiarity with UpWork
Requirements:
- Overall experience in the field of Information risk and security related initiatives/ projects.
- Experience in the areas of Infrastructure Security Audit, IT Security, Vulnerability Assessment, Risk Assessment, Web Application Security, Network Security Review, Network Architecture Review, Mobile Application Security Testing, Configuration Review, Source Code Review, Wireless Pentest, Process Review etc.
- Ability to understand business concepts and integrate business risk elements into security operations.
- Experience in conducting VAPT.
- Experience with web application vulnerability scanning tools (e.g., IBM AppScan, HP Web inspect, Acunetix, NTO Spider, BurpSuite Pro).
- Strong ethics and understanding of ethics in business and information security.
- Should have exposure to Code review, Network VA/PT and App VA/PT work.
- Understanding and familiarity with common code review methods and standards.
- Experience with code scanning toolsets such as Fortify and Ounce.
- Understanding of HTTP and web programming.
- Knowledge of OWASP tools and methodologies, common security requirements within ASP.NET application, standard SDLC practices.
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