
Tech Software Implementation Project Manager (B2B SaaS, HSE)
at Technology Industry
Role & Responsibilities:
As a Business Analyst, we will require that you interact with a multitude of leaders and managers, from customers, prospects, AI suppliers, Internal stake-holders from technology and quality assurance as well as the entire research, analysis, development, delivery and support teams.
This requires maturity, empathy and an engaging personality. You must have excellent presentation and communication skills, written, spoken and creative. We seek candidates who are passionate, committed, innovative, self-driven and result focused.
Towards this end, you would be involved in the following:
- Shape new concepts and features
- Work with global QHSE leaders and AI/ML teams
- Bring your expertise and certifications into product strategy
- Engage with clients worldwide
- Support delivery teams in transforming safety performance
Ideal Candidate:
- Strong Business Analyst – HSE (Ports & Terminals) Profiles
- Must have 7+ years of experience as a Business Analyst, with 3+ years within the Ports, Container Terminals, Shipping, or Maritime industry OR with 3+ years in Health, Safety and Environment
- Must have strong domain expertise in Health, Safety & Environment (HSE / QHSE) specifically in Ports and Terminals operations
- Must have hands-on experience with HSE / QHSE software products (implementation, configuration, rollout, or functional ownership) used in Ports or Terminals
- Must have proven experience in requirements gathering, gap analysis, and writing detailed functional specifications / FRDs for enterprise or ERP-style applications
- Must have strong client-facing experience, including stakeholder interactions, UAT coordination, go-live support, and post-implementation functional support
- Must be comfortable with onsite client visits, product delivery, and training end-users on the HSE software product
- Excellent communication, presentation, and stakeholder management skills with the ability to independently own functional delivery
- Technical qualification is not mandatory; strong functional, process, and domain expertise is essential
- Experience working with ERP or large enterprise applications in Ports, Container Terminals, Logistics, or Maritime environments.
- Exposure to QHSE / Safety Management Systems, ISO standards (ISO 45001, ISO 9001, ISO 14001), or regulatory compliance frameworks.
- NEBOSH / IOSH / ISM Code or equivalent HSE certifications.

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Interpreting abstract business concepts and turning them into creative ideas.
Head and direct team providing key ideas, methods and brand positioning.
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Pitching ideas and the creative vision and communicating the project outline to the design team.
Choosing the design elements for different projects.
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Analyzing market research to create more effective designs.
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A minimum 8 years of managerial or senior-level design experience.
Strong creativity skills and the vision to turn briefs into creative projects.
Excellent leadership, organization, and analytical skills.
Good collaboration and communication skills.
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Job Title : Technical Content Writer
Experience : 1 - 2 years
Job Location : Madurai (On-site)
We are seeking an experienced candidate to support PhD scholars across all departments in high-quality academic paper writing.
Job Description:
- Strong skills in academic and technical writing, including experience in analysing the nature of the work.
- High level of accuracy and attention to detail in writing and editing.
- Good written and verbal communication skills.
- Ability to manage multiple projects and meet deadlines.
- Strong commitment to participation and excitement to recognize risk.
- Possess thorough knowledge of the education field and write the research materials according to client needs.
- Achieve and maintain relevant product knowledge.
- You will assist in creating high-quality academic content that aligns with our research initiatives and promotes our mission
Key Responsibilities:
- Conduct literature reviews and gather data from credible sources.
- Analyze research findings using statistical/analytical tools.
- Collaborate with researchers and faculty to refine methodologies.
- Write and edit academic/technical content (reports, papers, articles).
- Ensure accuracy, originality, and adherence to citation standards.
- Translate complex topics into clear, structured content.
- Maintain organized documentation and research databases.
- Deliver high-quality outputs within deadlines.
- Coordinate with editorial/research teams to meet project goals.
Roles & Responsibility:
- Collaborate effectively as a team player, quick learner, and proactive self-starter.
- Set clear goals, monitor team performance, and ensure timely delivery of quality research outputs.
- Conduct in-depth research on technology, innovation, and related fields.
- Review, edit, and refine content for clarity, coherence, and academic standards.
- Demonstrate expert-level English writing with strong technical and innovative content development skills.
- Maintain up-to-date knowledge of research activities and emerging trends.
- Coordinate with project managers to allocate resources, prioritize tasks, and meet deadlines.
- Exhibit strong verbal and written communication, technical writing, and editing skills.
Qualifications & Skills:
- Any Bachelor’s or Master’s degree
- Strong analytical and critical thinking.
- Academic writing and documentation skills.
- Familiarity with research tools (SPSS, Python, R, Excel, etc.).
- Knowledge of referencing styles and academic standards.
- Attention to detail and ability to work with complex data.
Why Join Us?
- Opportunity to work on diverse academic and technical projects.
- Growth-oriented work environment.
- Competitive pay and rewards based on performance.
- Opportunities for professional development and advancement.
- A workplace that encourages teamwork and inclusion
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We're seeking an experienced Android developer to build and integrate mobile solutions with industrial IoT systems. You'll collaborate directly with IoT teams to connect Android applications with production-grade machinery, focusing on core connectivity features including GSM, WiFi, Bluetooth, local storage, and GPS functionality. This hands-on role requires strong Android development skills and the ability to work with hardware integrations in industrial environments.
Key Focus Areas:
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We are seeking an experienced and highly motivated Senior Python Developer to join our dynamic and growing engineering team. This role is ideal for a seasoned Python expert who thrives in a fast-paced, collaborative environment and has deep experience building scalable applications, working with cloud platforms, and automating infrastructure.
Key Responsibilities:
Develop and maintain scalable backend services and APIs using Python, with a strong emphasis on clean architecture and maintainable code.
Design and implement RESTful APIs using frameworks such as Flask or FastAPI, and integrate with relational databases using ORM tools like SQLAlchemy.
Work with major cloud platforms (AWS, GCP, or Oracle Cloud Infrastructure) using Python SDKs to build and deploy cloud-native applications.
Automate system and infrastructure tasks using tools like Ansible, Chef, or other configuration management solutions.
Implement and support Infrastructure as Code (IaC) using Terraform or cloud-native templating tools to manage resources effectively.
Work across both Linux and Windows environments, ensuring compatibility and stability across platforms.
Required Qualifications:
5+ years of professional experience in Python development, with a strong portfolio of backend/API projects.
Strong expertise in Flask, SQLAlchemy, and other Python-based frameworks and libraries.
Proficient in asynchronous programming and event-driven architecture using tools such as asyncio, Celery, or similar.
Solid understanding and hands-on experience with cloud platforms – AWS, Google Cloud Platform, or Oracle Cloud Infrastructure.
Experience using Python SDKs for cloud services to automate provisioning, deployment, or data workflows.
Practical knowledge of Linux and Windows environments, including system-level scripting and debugging.
Automation experience using tools such as Ansible, Chef, or equivalent configuration management systems.
Experience implementing and maintaining CI/CD pipelines with industry-standard tools.
Familiarity with Docker and container orchestration concepts (e.g., Kubernetes is a plus).
Hands-on experience with Terraform or equivalent infrastructure-as-code tools for managing cloud environments.
Excellent problem-solving skills, attention to detail, and a proactive mindset.
Strong communication skills and the ability to collaborate with diverse technical teams.
Preferred Qualifications (Nice to Have):
Experience with other Python frameworks (FastAPI, Django)
Knowledge of container orchestration tools like Kubernetes
Familiarity with monitoring tools like Prometheus, Grafana, or Datadog
Prior experience working in an Agile/Scrum environment
Contributions to open-source projects or technical blogs
Job Title: HR IT Recruiter
Location: Hyderabad (Work from Office)
Company: InfoGrowth Private Limited
Employment Type: Full-Time
About InfoGrowth:
InfoGrowth Private Limited is a dynamic company headquartered in Hyderabad, offering a wide range of services such as Digital Marketing, IT Managed Services, Cloud Services, Software Development, IT Consulting, BPO, Sales & Customer Support, among others. We are focused on both domestic and international markets.
Job Overview:
We are looking for an experienced HR IT Recruiter to join our growing HR team. The ideal candidate will be responsible for managing the full recruitment cycle for IT positions, including sourcing, interviewing, and onboarding top talent in various IT domains. This role demands a deep understanding of IT roles and the ability to align recruitment efforts with InfoGrowth's strategic business objectives.
Key Responsibilities:
- End-to-End Recruitment: Manage the entire recruitment process, from understanding job requirements to sourcing, interviewing, and hiring IT candidates.
- Sourcing Candidates: Use various platforms (LinkedIn, job portals, social media, and networking) to actively search for and engage qualified candidates.
- Screening: Conduct initial screening calls to assess candidate qualifications, experience, and cultural fit.
- Interview Coordination: Schedule and coordinate technical and HR interviews with relevant stakeholders.
- Stakeholder Management: Collaborate with hiring managers and department heads to define position requirements, ensure alignment, and provide regular updates.
- Offer Management: Assist in offer creation, negotiation, and ensuring smooth onboarding processes.
- Talent Pool Development: Maintain and update the candidate pipeline for future hiring needs.
- Employer Branding: Help promote InfoGrowth's employer brand through engagement initiatives, campus recruitment, and industry partnerships.
- Market Research: Stay updated on IT industry trends, salary benchmarks, and talent availability to provide strategic insights to the team.
Required Skills and Qualifications:
- Educational Background: Bachelor’s degree in Human Resources, Information Technology, or a related field.
- Experience: 2-5 years of IT recruitment experience, preferably in an agency or corporate setting.
- IT Knowledge: Strong understanding of various IT roles and technologies (e.g., Cloud, DevOps, Software Development, Data Analytics, Cybersecurity, etc.).
- Sourcing Skills: Hands-on experience using job boards, LinkedIn Recruiter, and other recruitment tools.
- Communication Skills: Excellent verbal and written communication to engage candidates and coordinate with internal teams.
- Relationship Management: Ability to manage relationships with hiring managers and candidates, ensuring a smooth recruitment experience.
- Organizational Skills: Strong attention to detail and ability to manage multiple open positions simultaneously.
- Teamwork: Collaborative mindset to work closely with HR and cross-functional teams.
Preferred Skills:
- Knowledge of HRIS and ATS software.
- Experience in volume hiring for IT positions.
- Understanding of cloud platforms like AWS, Azure, GCP, and DevOps tools.
Why Join InfoGrowth?
- Opportunity to be part of a growing company with a focus on IT and cloud services.
- Work in a collaborative environment where your contributions are valued.
- Competitive salary and benefits package.
- Career growth opportunities with exposure to a wide range of industries and clients.
- 3+ years of experience in designing digital products.
- Ability to understand short and long-term goals of the product and business.
- Excellent understanding of user-centred design and visual design principles.
- A good understanding of frontend principles to guide the team from an engineering point of view.
- Understanding of behavioural analytics and goes by data-driven decisions, when needed.
- Excellent communication and presentation skills and the ability to clearly articulate design decisions to the team and leadership.
- Keen interest in applying user research, user-needs validation and usability evaluation.
- Self-driven, comfortable with a fast-paced, always user-focused.
- A portfolio that showcases experience creating visual UI systems involved in overall creative direction down to icon systems, transitions, etc.
- Extensive knowledge and understanding of web and mobile platforms (iOS, Android design guidelines as well as their limitations
About QuestionPro:
QuestionPro is one of the leading market research platforms. We have a wide range of products in Market Research, Customer Experience, Employee Experience, Vehicle Experience. All our products are multi-tenant SAAS platforms built on the latest technologies.
Our infrastructure is spread across 6 Data Centers across the globe. The platform collects over 10Million Surveys every month. Our Customer Experience platform was named top provider in the Gartner Voice of the Customer Rankings. Ever since we launched in 2016, we have grown by over 200% YoY. All up we are on plan to hit $ 31M in 2021. We are bootstrapped and proud to get where we are without any funding or investments.
Our operations are spread across the globe with offices in the US, Mexico, Germany, UK, UAE, and Canada.
https://www.questionpro.com/blog/cx-top-provider-gartner-voc-rankings/
We are a bootstrapped company and proud to have not taken any funding or investment.
QuestionPro has a particularly exciting journey ahead, requiring a passionate individual to join our growing team. If you are a true technology craftsman and want to build cutting-edge software solutions, hit us!
We operate 100% remote. You will be working from any place you desire for this position.
Responsibilities
- Be a team player: contribute to our culture, invent new ways to address industry needs, criticize constructively, and help create a world-changing company
- Develop from the ground up a modular architecture to support a web API
- Manage all aspects of the software life cycle (Requirements gathering, Testing, Deployment, Support)
- Design and implement low-latency, high-availability, and performant applications
- Implement security and data protection
- Build exciting applications by utilizing updated technologies and architectural design patterns
- Ability to attract talent and build a team.
Skills & Requirements
Must-Have:
- Passionate about creating high-quality, flexible code
- Strong understanding of REST API principles and best practices
- Expertise in Java,
- Expertise in MySQL/Elasticsearch, Mongo or any NoSQL Database
- Proficient with Git
- Proficient with front-end technologies JavaScript, CSS3 & HTML5
- Proficient in design patterns
- Good understanding of MVC architecture
Good To Have:
- Python, R, Docker, Kubernetes, ES6+
- Proficiency in ReactJS
- Any experience in ML/ NLP
Call Reception and Ticket Logging: Responsible for:
- Ensuring calls are answered professionally
- Ensuring that the relevant information is collected from the customer
- Ensuring that the correct level of priority is agreed with the customer
- The company reference number is provided to customer and customer reference number, where applicable is supplied to the Company
- Ensuring that the ticket is assigned to the correct engineer
- Ensuring that the engineer is aware that there is a new ticket assigned to their queue
SLA Management: Responsible for:
- Ensuring that appropriate attention is paid to P1s
- TPMs engaged immediately for engineer dispatch to the site where applicable
- The customer is forwarded to an engineer for a possible remote fix
- Ensuring that all tickets are managed in line with SLAs
Jeopardy Management: Responsible for:
- Ensuring that the ticket is managed in line with Company’s jeopardy management process
Escalation Management: Responsible for:
- Ensuring that the ticket is escalated appropriately in line with Company’s escalation process
- Provide 1st line escalation to customers and channels (referring to Jeopardy and Escalation Manager)
- Provide 1st line escalation into TPM (referring to Jeopardy and Escalation Manager)
- Responsible for advising Service Centre Manager of any missing information in the knowledge database
Communication Responsible for:
- Customer Communication
- Ensuring that the customer is updated regularly throughout the duration of the ticket
- Ensuring the quality of ticket input is of a high standard
- Ensuring that key internal contacts are advised of any issues
- Responsible for reading, understanding, and complying with Company’s Information Security policies.
FORMAL EDUCATION AND TRAINING
- Educated to an A-level minimum, with higher education qualification (degree or equivalent preferred). Alternatively, relevant and proven Industry experience would be accepted
- Industry or relevant business qualifications and accreditations would be desirable
- Proficiency involved in working in the service industry, with particular emphasis placed on customer focus issues.
- Ability to form close working relationships with the customer community, sub-contractors
- Excellent client-facing communications skills
- A Self-motivated team player with excellent interpersonal skills
- An outgoing individual willing to participate as part of a small and flexible team
- in European languages would be an advantage
- ITIL Foundation / ITIL v3 Foundation
- Overall telecommunications knowledge with an appreciation of the Nortel / Avaya / Genesys / AWS Product Set
Key skills & Experience
- An experienced Communications professional with a broad background in telecommunications at an operational level.
- Recognition of the issues
KEY COMPETENCIES
- Customer Focused
- Relationship Building and Maintenance
- Decision-Making Ability
- Inspiring Communicator
- Initiating Action
- Personal Responsibility










