· Strong analytical skills with the ability to collect, organize, analyse, and disseminate significant amounts of information with attention to detail and accuracy· Prior experience of statistical modelling techniques, AI/ML models etc. will be value add· Working knowledge of reporting packages (Business Objects, QLIK Power BI etc.), ETL frameworks will be an advantage.· Knowledge of statistics and experience using statistical packages for analysing datasets (MS Excel, SPSS, SAS etc.)· Experience on Python, R and other scripting languages is desirable, but not must
Here is a chance to work for a Consumer Electronics Brand, where you get to deal with some of the best channels and work with some excellent experienced minds. Read on.Started in 2015, this lifestyle and accessories startup has taken over the consumer electronics sector in India. Our client has a product range that includes an extensive catalog of headphones, speakers, travel accessories, and modern earphones. It believes in providing cutting edge electronic products stamped with durability and affordability.The brand is associated with some of the major icons across categories and tie-ups with industries covering fashion, sports, and music, of course. The founders are Marketing grads, with vast experience in the consumer lifestyle products and other major brands. With their vigorous efforts toward quality and marketing, they have been able to strike a chord with major E-commerce brands and even consumers.As the Demand Planner, you will be assessing market, analyzing of demand, reporting of demand and creating structural information to cross-functional teamsWhat you will do: Developing effective forecast models based on industry trends and demand patterns. Create statistical forecasts. Review sales plans , customer finance Budget Updates or Latest Estimates and demand drivers. Achieve consensus for operational demand forecasts by facilitating a collaborative planning process with sales, marketing and finance personnel Supporting management with risk assessments and mitigation activities. Successfully communicating forecast and inventory estimations to management. Monitoring and reporting on important changes in sales forecasts, budgets, and business strategies. Prepare and maintain relevant reports pertaining to demand planning process. Maintain demand planning system and software. What you need to have: Atleast 3 years of experience in a demand planning/ forecasting role. Solid understanding of inventory management practices and procedures. Strong mathematical and statistical knowledge. Knowledge of SAP/APO, or Oracle Demand Planning or other software related to demand planning is preferred. Capability to multitask in a fast paced environment. Excellent written and verbal communication skills.
As a CRO specialist you will use a mix of creativity and strong analytical skills to understand website behavior, identify opportunities to drive an increase in conversion, revenue and user experience, then develop and execute a strategy to turn those ideas into an optimization and testing plan. This is a customer-facing role requiring outstanding relationship management skills. The ideal candidate would be extremely data-driven and makes design tweaks based on user behaviour to improve conversions. An experience in creating UI/UX wireframes would be a plus. Responsibilities: Use qualitative (heatmaps, sessions recordings, surveys, etc) and quantitative(Google Analytics or similar) sources of data to analyze website traffic to understand user behavior and provide data-driven recommendations to increase engagement and conversion rate. Understand and implement ways to monitor conversion funnel congestions, design and usability factors of highly converting web pages. To understand the WHY behind the data and deliver actionable insights to further improve UX and conversion rate optimization to increase lead generation and online sales. Define and maintain overall optimization program (site and e commerce experience, landing pages, forms and calls-to-actions) Use an iterative approach to optimization (hypothesize, design, test, measure, optimize), deriving actionable insights from the results, formulating new experiment ideas and hypotheses, while implementing winning results. Develop or support the team in developing hypotheses, testing roadmaps and reports for optimization projects (A/B, Multivariate, Targeting, Personalization). Coordinate with developers, analysts, and researchers to drive projects forward. If you have digital marketing experience on Landing page optimization I will be happy to have a discussion.WHAT WE OFFER OUR EMPLOYEES• 5 Day working• Fun-Fridays• Company-sponsored team outing and parties• Flexible work from home policy• Company-sponsored lunch• No Leaves Policy: we trust people in getting work done• A Diverse and exciting client portfolio of internationally renowned brands
Here is a great opportunity with one of the largest Ayurvedic sites in the USA, Australia, Canada and Europe where Venture Capital Funds such as Fireside Ventures and Kalpavriksh Fund ( a Centrum Group Venture Capital Fund) and several other Marquee angel investors have invested > INR 44 crores in the firm! Our client is a Delhi based healthcare platform that is dedicated to Ayurveda and provides wellness solutions to its customers that is tailored and fine-tuned to their requirements. They have created a unique balance of Ayurvedic herbs and western medicine to come up with courses and medical advice which will not only rid their patients of the illness but also helps them bring the body back into balance.Their services are available across the globe, with over 65% of their client base being from US, UK, and Canada. The company's primary focus is on Ayurveda and taking the ancient knowledge to anyone who wishes to bring back balance to their health and apply the tools in their everyday life. As the Head of Education, you will be leading and defining the Product strategy and vision for the company's Educational products. What you will do: Leveraging analytics to determine the best course of action for product development and growth. Adopting a data driven process to manage the product lifecyle. Working closely with engineering team, customers and partner authors to bring product features from inception to the end user. Leading the product team from prioritisation, timely execution, through to issue resolution and ensure success metrics are met. Working with the design team to create the best user experience. Owning the user, industry and business research to identify strategic and actionable insights for improving the product and generating value to the user. Collaborating with sales, account management and customer support teams for understanding customer pain points to identify new features, while communicating timelines to all stakeholders. Tracking and reporting product usage metrics and churn. Using a consultative approach to ensure product adoption and engagement. Candidate Profile: What you need to have: B.Tech or Bachelor's in business/ MBA and operations from a premier college. 5+ years of work experience in Product Management with strong analytical capabilities. Deep understanding of the Edtech ecosystem with a good research background. Experience of leading a team and exceptional written and oral communication skills. Customer-focused with experience of working in a dynamic environment. Solution orientation paired with the ability to make decisions based on data and deriving insights from it. Proactive mindset with a bias for action and strong convincing ability
Our client is the most sought after traditional Indian outfit manufacturing and exporting company. Their contemporary and stylishly designed clothes are full of unique patterns, matchless embroidery, gorgeous mirror-work and beautiful block prints.Almost a decade old, it is a venture committed to bring together a varied range of traditional crafts and techniques of dyeing, weaving, printing and hand embroidery. The founders have dedicated their life to promote Indian Block Prints and provide employment and Hand-Embroidery training to women so that numerous underprivileged women can be empowered. As a Head - Customer Experience, you will be taking full ownership of key performance indicators relevant to particular stages of customer engagement. What you will do: Helping in defining Brand Voice of the company Selecting uniform words, the attitude and values of the brand while addressing the target audience over different media in line with the company vision Collaborating with the management, marketing & branding teams. Relaying meaningful and empirical customer insights across teams to constantly enhance the company’s customer experience. Driving a passionate, customer-centric culture within the company Influencing the company’s product road map to positively impact customer experience. Training and supporting customer experience team members to deliver best in class service by developing proper standards, policies and procedures. Setting the customer experience team goals and ensuring that it is in line with Company vision. Establishing a consistent, accurate and timely reporting framework on key individual and team metrics. Conceptualizing and rolling-out the company’s customer experience roadmap on a quarterly, bi-annual and annual horizon. Ensuring non- recurrence of customer issues by root cause analysis Eliminating key problems/ issues in the customer life cycle. Developing a holistic customer journey and shaping all customer touch points maximizing customer satisfaction across all stages of engagement by exhibitions,digital and print communication, social media interactions Discussing and handling complex escalations by coordinating with the company’s legal counsel. Identifying the CRM needs of the company Making necessary additions to the company’s prowess in terms of software and hardware. Working with HR and Management in hiring new members for the team from time to time. Analysing regular competitive landscape and staying ahead of the curve. Assessing, appraising and training regularly team members and help in building organisational capability. What you need to have: Proven experience in augmenting customer experience and ratings at a company Ability to work independently. Prior experience or deep understanding of Omni-channel business strategies. Strong Understanding/ keen interest in technology/ automation. Strong interpersonal Skills Proven Experience in managing teams. Excellent Written and Spoken Communication Skills Hands on experience in managing teams and getting results. Should have worked on integrating a CRM for a company. Strong analytical abilities and an empirical thought process. Ability and readiness to work and thrive in an ambiguous and constantly changing environment. Keen interest and prior experience in building systems and processes from the ground up. Deep understanding of business and business metrics Ability to stretch long hours. Proactive approach to business problems. Candidates with prior marketing experience are preferred. Excellent problem identification and solving abilities. Inquisitive bent of mind. Strategic thinking and the ability to make holistic and well-grounded in reality business plans. Should exhibit strong leadership abilities. Should understand Web Technologies. Tier 1 B-Schools with 6 to 8 years’ experience.
We are looking for an experienced Chief Operating Officer or COO to oversee our organization’s ongoing operations and procedures. You will be the company’s second-in-command and responsible for the efficiency of business. The COO role is a key member of the senior management team, reporting only to the Chief Executive Officer (CEO). You’ll have to maintain control of diverse business operations, so we expect you to be an experienced and efficient leader. If you also have excellent people skills, business acumen and exemplary work ethics, we’d like to meet you. The goal of the COO position is to secure the functionality of business to drive extensive and sustainable growth. Responsibilities Design and implement business strategies, plans and procedures Set comprehensive goals for performance and growth Establish policies that promote company culture and vision Oversee daily operations of the company and the work of executives (IT, Marketing, Sales, Finance etc.) Lead employees to encourage maximum performance and dedication Evaluate performance by analyzing and interpreting data and metrics Write and submit reports to the CEO in all matters of importance Assist CEO in fundraising ventures Participate in expansion activities (investments, acquisitions, corporate alliances etc.) Manage relationships with partners/vendors Requirements Proven experience as Chief Operating Office or relevant role Understanding of business functions such as HR, Finance, marketing etc. Demonstrable competency in strategic planning and business development Experience in fundraising will be a plus Working knowledge of data analysis and performance/operation metrics Working knowledge of IT/Business infrastructure and MS Office Outstanding organizational and leadership abilities Excellent interpersonal and public speaking skills Aptitude in decision-making and problem-solving BSc/BA in Business Administration or relevant field; MSc/MBA is a plus
Our client is a 4 decade old diversified business group with holdings in FMCG and hospitality. Their FMCG portfolio comprises of a well known mouth freshener and soon-to-be-launched confectionery products. They have an excellent reputation for their hotels in North India. The aesthetically designed rooms, the multi-cuisine restaurant, corporate facilities like conference rooms, banquets and other services like gym and spa in their hotels are all world-class arrangements at a reasonable price. Their brand is endorsed by some of the best known faces in sports, fashion and entertainment industry. Their experienced and energetic team of professionals are always geared to provide the best value for money through their products. As an EA/ Management Trainee, you will act as point of contact between junior management and Managing Directors. What you will do: Supporting the CEO in Business Planning, Budgeting decision and Relationship Management Tracking progress of any new initiatives and present business Supporting CEO in communications by preparing presentations and financial statements. Researching on the current trends / business models in the developmental Helping prepare for meetings and accurately recording minutes from same Preparing and analyzing required data and reports. Coordinating with all department heads for the tasks given by CEO Being In charge for all the periodic communications from the CEO's office Ensuring for the timely relevant escalations Managing bandwidth & assisting the CEO in prioritization Candidate Profile: What you need to have: 2 to 4 yrs of experience in a similar role Graduate/ MBA from a Tier 1 or 2 college Candidate should be polished and have excellent communication skills (English and Hindi) Candidate must possess excellent analytical skill Candidate should be ready to travel and work in a growing organization Candidate who is a self - starter and has eye to details with logical thinking and problem solving skills Proactive, flexible, meticulous, detail-oriented and well organized Exceptional organizational skills and ability to prioritize and multitask in a pressurized environment Confident to interact with senior level management A flexible working attitude is required dependent on Managing Directors’ schedules High level of integrity and experience in handling confidential information is a must Proficient level of MS Office tools (Word, Excel, PowerPoint).
What you will do: Planning all aspects of logistics operations including inbound/outbound logistics through the sea, road, and air, shipping and customs clearance, insurance related to company and logistics operations. Managing relationships with logistics service providers for transportation, customs clearance for both inbound and outbound operations. Coordinating with manufacturing divisions to ensure the timely and accurate delivery of goods. Liaising with Sales and Marketing to ensure that distribution readiness for new product lines. Managing 3rd-party logistics service provider relationships effectively and driving continuous improvement and cost reduction initiatives for warehousing and delivery operations. Ensuring effective and efficient warehouse and logistics operations. Liaising with internal stakeholders (Sales, Supply Chain and Quality), clients and suppliers and ensuring a seamless supply of products to and from the warehouse. Monitoring and allocating storage space. Ensuring effective inventory management and storage space optimization. Liaisoning with external stakeholders in Customs, DGFT, Wildlife, Regulatory authorities, Drug commissioners, etc. Additional Duties and Accountabilities : Strategically plan and manage logistics, warehouse, transportation and customer delivery services. Direct, optimize and coordinate full order cycles to achieve the best results. Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency. Arrange warehouse, catalog goods, plan routes, etc. Resolve any arising problems or complaints in-home delivery. Supervise, coach and train on field delivery workforce. Meet cost, productivity, accuracy, and timeliness of targets. Maintain metrics and analyze data to assess performance and implement improvements. Comply with laws, regulations and ISO requirements
Designation: Senior Business Developer Exp.: 7 - 10 Years Job Location: Sector 62, Noida Company Websites: http://www.sosudatech.com/ Job Description: Responsibilities: Develop a growth strategy focused both on financial gain and customer satisfaction Promote the company’s products/services addressing or predicting clients’ objectives Managing and retaining relationships with existing clients Conduct research to identify new markets and customer needs Having an in-depth knowledge of business products and value proposition Monitor and evaluate industry trends and customer drivers and meet regularly with management and stakeholders to discuss strategy Prepare sales contractsensuring adherence to law-established rules and guidelines Keep records of sales, revenue, invoices etc. Provide trustworthy feedback and after-sales support Requirements: 7-10 Yrs of Business Development-Both Locally & Internationally (USA Market) High Proficient/Fluent in English and Communication Master Degree in BA/TECH BS in IT/ENGINEERING Masters of Science in Business Administration Centration: Innovation, Technology, Entrepreneurship, Market Research & Development High Proficient/Mastry in many Technology, Gant Chart Tool, Visio, MS Package, Statistics, Analytics, Team Player Management Experience (6 yrs ) Tead Lead Leadership Skills Knowledge of Consulting Business Proficient in Skype, Sharepoint, MS Team, HR Tools, WebEx, Zoom, MS Dynamics High Level Experience in Business Planning/ Budgeting, Business Development, risk Management, Team Development/Management
About Company: Applicate IT Solutions Pvt Ltd Applicate leads the use of cutting-edge technology including Artificial Intelligence in the domain of Sales. Applicate has created the first AI Sales Assistant, and named it ‘Sellina’. With Artificial Intelligence, ‘Sellina’ can simultaneously Assist, Supervise and Train 1000s of salespeople and channel partners across an organization & assist them in driving everyday sales! Applicate Is already working with many top Global and Indian brands like Bacardi, Diageo, Shell, ITC, Kelloggs, Britannia, Perfetti, Bauli, Organic India, Whirlpool, Grohe, Akzonobel, Allen Solly, Louis Philippe, Van Heusen, Arrow, U.S. Polo, Mars and other top brands. You can also visit our website www.applicate.in or YouTube Channel for details of our company, product portfolio and customer feedbacks. Role Summary: Are you resilient? Can you smile in the face of adversity and talk to anyone? Do you have convincing power? If so, You might be ready for a job as an inside sales representative We are looking for Inside Sales Manager who will be responsible for business lead generation by emailing, cold calling and build relationships with existing and prospective clients in order to garner their interest and convert them into qualified leads. As Inside Sales Manager at Applicate, you’ll be responsible for generating new prospects by interacting with target customer. Responsibilities: Generating new leads & Meeting Sales goals by cold calling, email marketing etc. Develops new accounts by researching and identifying potential leads, soliciting new business, building connections. Diligent follow-ups with inbound leads supported by subsequent email communications Route qualified leads to outside sales team by initiating appointments Achieve quarterly and annual sales targets Maintain strong MIS of all leads and accounts Have a strong eye for research and ability to scout for new prospects, identify the key players in an industry and gather interest Keeps product knowledge up to date by studying item descriptions and participating in ongoing training Accepts ownership for maintaining and expanding sales and accomplishing all assigned tasks Qualification & Key Skills: Min 1 years of experience in Similar Role and domain. Excellent presentation and communication skills, both written and verbal as well excellent listening skills too. Bachelor’s Degree in sales or business, information technology, or related field (MBA preferred) Good hands on in excel (Mail merge, data entry etc.) and other office products. A self-starter. A tenacious individual that is not afraid of taking new initiatives and sometimes rejection. Talking & Meeting is second nature for you. Your day will consist of high volume calling/ meeting/ e-mailing. Strong understanding of sales cycle Strong secondary/internet research skills Knowledge of lead generation, nurturing and converting a potential lead to appointments
- What You'll Do (but not limited to the same)- : )- Problem identification. Understand current business procedures, problems with those current procedures, and possible solutions that use current modeling technology. This includes data gathering and exploration, research into current industry trends, and what competitors might be doing- Solve challenging data problems with cutting edge design and algorithms- Create a detailed business analysis, outlining problems, opportunities and solutions for a business. Define business requirements and reporting them back to stakeholders- Understand and give business insights from dataWhat You'll Need- - Design: Knowledge of data structures and an eye for design.- Data pipeline: Strong understanding in SQL, Database. Experience in building data pipelines is a great plus. Love getting your hands dirty with the data implementing custom ETLs to shape it into information.- A team player: You believe that you can achieve more on a team that the whole is greater than the sum of its parts. You rely on others' candid feedback for continuous improvement.- Business acumen: You understand requirements beyond the written word. Whether you're working on an API used by other developers, an internal tool consumed by our operation teams, or a feature used by customers, your attention to details leads to delightful user experience.- Already has the experience of building BI dashboards and handling large amounts of data.- Strong pattern recognition skills and figuring out a correlation through the data.- Strong proficiency in working on databases like: SQL, Excel Macros, Pivots, Mongo DB, etc.- Tools: BI tools like Tableau, or equivalent- Knowledge of analytics tools like Google Analytics, Clevertap etc.
About magicpin : magicpin is India's largest retail rewards platform that drives discovery and commerce for offline businesses. More than 5M users are hooked on to the app where they spend up to 80 minutes per day.We drive $350M+ of business to merchants on the platform and have grown 5x in the last 12 months, with partners ranging from large brands like McDonald- s, Beer Caf-, Decathlon, ITC, Emami, Pernod Ricards to thousands of local retailers across the country. The management team consists of seasoned professionals from Lightspeed VP, Nexus VP, Bain & Co, McKinsey, Walmart Labs, Microsoft, Goldman Sachs and educational background including IIT, IIM, Stanford and SRCC. The company has been invested in by Lightspeed (Oyo, Snapchat, Limeroad) and Google.About us: https://magicpin.in/about-usRoles and Responsibilities : - Maintain complete ownership of the sales products within the magicpin.- Ideate and maintain retail sales product plan with new features, enhancements, and timelines- Create PRDs, agile stories, wireframes and establish key performance metrics for new feature and initiatives- Ability to understand technical architecture of product- Ability to handle multiple products at a time.- Ensure prioritization, timely execution, quality, resolving issues faced during operationalization and ensuring success metrics are met- Own key metrics, define requirements, create and deliver on plans through cross functional teams with design, tech.Knowledge and Skills : - Understanding of technology fundamentals / successful B2B products- 2+ years- experience in B2B/ B2C product management/product analytics is a must- Knowledge of python and Sql is plus.- Key traits we seek are passionate ownership, collaboration, problem solving, curiosity, imagination, being well-read, and persistent- Ability to interpret data and make sense without getting stuck in analysis paralysis- Passion for hands-on UX research and process orientation will be a plus- Comfort in operating independently and working in unstructured situations- Understanding of different databases ranging from Rdbms, NoSql, Redis is a plus.- Self-starters with high end to end ownership who can liaise with other teams to create a product with limited past precedent- Excellent written communication skills
About magicpin :magicpin is India's largest retail rewards platform that drives discovery and commerce for offline businesses. More than 5M users are hooked on to the app where they spend up to 80 minutes per day. We drive $350M+ of business to merchants on the platform and havegrown 5x in the last 12 months, with partners ranging from large brands like McDonald- s, Beer Caf-, Decathlon, ITC, Emami, Pernod Ricards to thousands of local retailers across the country. The management team consists of seasoned professionals fromLightspeed VP, Nexus VP, Bain & Co, McKinsey, Walmart Labs, Microsoft, Goldman Sachs and educational background including IIT, IIM, Stanford and SRCC. The company has been invested in by Lightspeed (Oyo, Snapchat, Limeroad) and Google.Roles and Responsibilities :- Understanding Business- Define business problems, develop processes, drive implementation and track key metrics - Drive projects with product and engineering teams to develop outstanding products and improve business intelligence. - Reporting Build and create relevant business reports. Extract relevant data and come up with solutions. - Conduct pertinent analysis by collecting data from all internal and external sources to get answers to business questions - Design, develop and establish KPIs to monitor analysis and provide strategic insights to drive growth and performance. - Data Modeling - Use statistical methods and processes for data analysis and modeling.Knowledge and Skills :- Understanding of RDBMS and proficiency in SQL, excel, statistics. Knowledge of python is preferable. - Strong analytical skills and process orientation - Self-starter with independent decision making capability - 0-3 years of work experience; B.Tech degree preferable.
Responsible for planning, implementing and directing the sales activities of the company in a designated area to achieve sales objectives. Duties and Responsibilities develop a sales strategy to achieve organizational sales goals and revenues set individual sales targets with the sales team delegate responsibility for customer accounts to sales personnel co-ordinate sales action plans for individual salespeople oversee the activities and performance of the sales team ensure sales team have the necessary resources to perform properly monitor the achievement of sales objectives by the sales team liaise with other company functions to ensure achievement of sales objectives evaluate the performance of sales staff provide feedback, support, and coaching to the sales team plan and direct sales team training assist with the development of sales presentations and proposals develop online sales platforms co-ordinate and monitor online sales activity investigate lost sales and customer accounts track, collate and interpret sales figures forecast annual, quarterly and monthly sales revenue generate timely sales reports develop pricing schedules and rates formulate sales policies and procedures help prepare budgets control expenses and monitor budgets maintain inventory control conduct market research and competitor and customer analysis analyze data to identify sales opportunities develop promotional ideas and material attend trade meetings and industry conventions cultivate effective business relationships with executive decision-makers in key accounts Education and Experience business degree or related professional qualification experience in all aspects of planning and implementing sales strategy technical sales skills proven experience in customer relationship management knowledge of market research experience in managing and directing a sales team relevant product and industry knowledge solid understanding of digital sales platforms experience with relevant software applications Key Competencies and Skills excellent written and verbal communication skills organization and planning problem analysis and problem-solving information management team-leadership formal presentation skills persuasiveness adaptability innovation judgment decision-making stress tolerance Job Type: Full-time
Role Summary - The position holder will be responsible for supporting various aspects of organization's Analytical & BI activities. As a member of team, candidate will collaborate with a multi-disciplinary team of experts and SMT group on a wide range of problems which will give him opportunities to solve critical business problems by using Analytical & Statistical techniques. Essential/Key Responsibilities - By analyzing data/reports to identify early warning signals (unusual trends, patterns, Process gaps etc.) and proactively providing feedback in order to take corrective actions by finding continuous improvement in process (improvement in performance, reducing cost, technological improvement etc.) - Will also be responsible for creating/defining BI (Business Intelligence) and AI (Analytical Intelligence) standards for Home Credit - Being a part of BICC team, expecting high level of Business Intelligence support (Regular Reports, weekly presentations etc.) to top management - Will ensure automation & centralization of BI activities for better utilization of resources - Will be responsible for supporting data driven ADHOC's & critical requirements Qualifications/Requirements: - MBA/ M. Tech / B-Tech or Bachelors in a quantitative discipline such as Computer Science, Engineering, Mathematics, Statistics, Operations Research, Economics from premier /Tier 1 Colleges with a minimum of 3 years of experience in Analytics/ Business Intelligence - Highly numerate/ Statistical knowledge - able to work with numbers and can understand the data trend - Ability to work with both business and technical communities - Good to know, financial analysis / modeling to support the various teams on specific analysis projects. Skills/ Desired Characteristics - Able to think analytically, use a systematics and logical approach to analyze data, problems and situations. - Good Database skills with exposure to Oracle (11g) systems and tools - Highly skilled in Excel, SQL, R/Python or Power BI /Tableau or VBA - Ability to manage multiple deliverables with minimum guidance and pro-actively set up communication processes with stakeholders - Willing to working in IC (Individual Contributor) role - Excellent communication skills in English - written, verbal - Good knowledge in Project Management and Program management. Who should join us - If you are willing to face new challenges and want to apply your data knowledge for growth / future of company, then Home Credit can give you this opportunity. Home Credit can provide you platform to show your skills & suggest valuable ideas to company. - Will get opportunity to work on company level platform & will be part of BI platform of company. - Opportunity to work in a team of enthusiastic professionals.
Roles and Responsibility 1. Looking after entire field operations 2. Coordinate with the sales and technical team to resolve the issues. 3. Take full ownership of keeping the designated clients to keep them hooked to the solution provided by the company. 4. Addressing customer inquiries, concerns and suggestions. 5. Detect repetitive issues and finding a relevant solution for that. 6. Work along with the tech team to fine issues w.r.t to the product and make it stable. 7. Analyze and summarise the day’s work and reporting it to the team manager. 8. Manage maintenance of equipment / devices and services. Note: MUST OWN TWO-WHEELER WITH DRIVING LICENSE CANDIDATE WHO CAN JOIN IMMEDIATELY. FIXED TRAVEL REIMBURSEMENT.
What you’ll be doing: You’ll be putting your brilliant mind into thinking and defining the product vision and strategy. You’ll understand the customer requirements by carrying out user research. You’ll be creating road-map from conceptualisation to release. You’ll evaluate market competition and position the product line to appeal to the user. You’ll constantly analyse product performance post-launch and iterate on the same to keep improving the product experience. (We are talking hardcore A/B Testing) Come up with a clear-cut business impact for every suggested feature.What you’ll bring to the team: A passion for data and an exceptional ability to solve complex problems. A mindset that will constantly think about ROI, business and revenue. Design and run A/B tests to improve user journey and conversion of traffic to sales Strong knowledge of SQL and Excel Hands-on experience in any of the wireframing products like draw.io, Adobe XD, Balsamiq etc Startup experience preferred but not mandatory (B2C Product is a big plus) Appreciable know-how and experience in technology. Good team player Work independently under minimal direction with a strong work ethic. You’ll bring an established ability to work in cross-functional environments including working closely with sales, marketing, business management, customer support and engineering teams.