Ampera Technologies

Title                                : Marketing Analytics Specialist

Experience                   : 5 to 8 yrs

Location                       : Anywhere in India – Preferred Chennai

Type of Hire                  : PwD/Non PwD

Work type                      : Remote

Employment Type       : Full Time

Notice Period                : Immediate

Workday                        : Mon to Fri

Role Overview

We are looking for an experienced Marketing Analytics Specialist to derive actionable commercial insights from Reckitt’s cross-channel e-commerce sales data. The role involves integrating data from multiple, inconsistently structured sources, developing scalable data pipelines and data models, creating business intelligence dashboards, and analyzing the impact of media platform spending on sales performance across various retailer platforms.

Key Responsibilities

• Commercial Analytics: Analyze cross-channel e-commerce sales data to identify trends, performance drivers, and actionable commercial insights.
• Business Requirements: Collaborate with business stakeholders to understand reporting requirements and translate them into analytical solutions.
• Data Architecture: Design and implement efficient data storage, retrieval, and processing architectures.
• ETL Development: Build and maintain robust, scalable ETL pipelines to integrate data from multiple source systems into data warehouses or other storage solutions.
• Data Modelling: Develop and maintain data models aligned with business reporting and analytical requirements.
• Data Quality: Implement data quality checks, validation, and reconciliation processes to ensure data accuracy, completeness, and consistency.
• BI Dashboards & Reporting: Design and develop interactive dashboards and reports that communicate business performance and insights effectively.
• Media Spend Analysis: Analyze the impact of media platform spending on sales performance across multiple retailer platforms and identify opportunities to improve marketing effectiveness.
• End-User Training: Provide training, documentation, and ongoing support to enable business users to use BI tools effectively.

Required Skills

• 5+ years of experience in Marketing Analytics, Data Analytics, Business Intelligence, or a related field.
• Prior hands-on experience in Marketing Analytics, with full proficiency in Claude AI
• Strong SQL skills for data extraction, transformation, and analysis.
• Hands-on experience with ETL/ELT pipelines and data integration from multiple sources.
• Experience with data warehousing concepts and data modeling.
• Proficiency in Power BI, Tableau, or other BI visualization tools.
• Experience analyzing e-commerce sales, marketing performance, media spending, or retailer data.
• Knowledge of data quality, data validation, and reconciliation techniques.
• Strong analytical, problem-solving, and stakeholder communication skills.

Good to Have

• Experience in FMCG, retail, consumer goods, or e-commerce analytics.
• Understanding of digital marketing metrics such as ROI, ROAS, and campaign performance.
• Exposure to marketing attribution or Marketing Mix Modeling (MMM).
• Experience with cloud data warehouses such as Snowflake, BigQuery, Redshift, or Azure Synapse.
• Knowledge of Python or data transformation tools such as dbt.

Title                                : Elastic Search

Experience                   : 8+ yrs

Work Type                     : Remote

Notice Period            : Immediate Joiner

Working hours           : 09:00 a.m. to 06:00 p.m.

Work Days                    : Mon – Fri

Job Descriptions:

•       Experience with Elasticsearch - Mandatory.

•       Experience building Elasticsearch rest APIs in Java – Mandatory

•       Design and implement highly scalable ELK (ElasticSearch, Logstash, and Kibana) stack and ElastiCache solutions.

•       Experience in architecting data structures using Elastic Search and AWS infrastructure.

•       Understanding of AWS.

•       Experience in Bulk load process.

•       Good experience in query languages and writing complex queries with joins.

•       Experience in end to end Low-level design, development, administration, and delivery of ELK based reporting solutions.

•       Good to have experience in SpringBoot microservices

•       Experience working with open source libraries.

•       Experience working with code repositories such as Git, Gitlab, Github or Bitbucket.

Job Description

Title                  : AEM Developer

Exp                   : 6+ Yrs

Work type        : Remote

Job type          : Full-time

Budget              30LPA 

• Incident and service request management and resolution
• Knowledge Management + articles (Runbook)
• Problem Records & Repetitive Defects/Quick Fixes
• Release deployment & Stabilization management
• Monitoring application performance, availability
• Proactive Maintenance
• AEM Authoring / Publishing issue resolution
• AEM Asset Management Issue resolution
• AEM Asset Bulk Load (Groovy scripts)
• AEM Blogs issue resolution & User management
• SSO integration - customer facing
• Translation services issue management
• Quoting / ecommerce issue management
• User Access /ACL management Rev Date: 02-Dec-2024
• Ensure all AEM components, websites, and digital experiences are designed and developed in compliance with accessibility standards such as WCAG 2.1, Section 508, and ADA.
• Apply best practices for accessible design, including color contrast, keyboard navigation, screen reader compatibility, and alternative text for images.

Title                                 : Senior Data & AI Quality Engineer (Ingestion · Evaluation · Testing)

Experience                    : 5+ years

Work type                      : Chennai - Work from Office/ Other Locations - Remote

Employment Type      : Full Time

Notice Period               : Immediate

Work Day                       :Mon to Fri

Key Responsibilities:

• Ingestion pipelines: Confluence, SharePoint/Microsoft 365 (Graph), and repository connectors — parsing, chunking, metadata, incremental sync, data-quality controls
• Synthetic and non-production data design: corpora shaped to banking IT content (runbooks, incidents, KB articles, change records) with realistic permission structures — the foundation of the cloud-first build
• The evaluation harness as a product: golden question sets, retrieval precision/faithfulness/citation-accuracy scoring, the zero-leakage permission suite, the zero-unauthorized-actions agent suite; CI-integrated regression gates
• Performance and load testing with the platform engineer: concurrency profiles, soak tests, degraded-mode behavior
• UAT orchestration and defect triage across both use cases; acceptance evidence packs per milestone
• Measurement reporting foundations: the before/after value metrics (time saved per incident, per search) the client's executives receive monthly

Technical Skills:

• 5+ years across data engineering and quality engineering with production Python; you have built pipelines AND the tests that police them
• LLM evaluation experience: has designed or operated retrieval/generation quality measurement with numeric thresholds (RAGAS-class metrics, custom harnesses, or equivalent) — not just eyeballed outputs
• Document-processing depth: parsing real enterprise content (tables, permissions, versions, mess), chunking trade-offs, metadata design

• Test-suite craftsmanship: negative and adversarial test design — the leakage suite is a security artifact, and you think like an attacker when writing it
• Load/performance testing experience (Locust, k6, or equivalent) and defect-triage discipline

Strongly Preferred :

Synthetic-data generation for regulated domains; Microsoft Graph and Confluence APIs; Milvus/pgvector; Splunk data onboarding; UAT facilitation with business users; banking data-handling standards

About Ampera: 

Ampera Technologies, a purpose driven Digital IT Services with primary focus on supporting our client with their Data, AI / ML, Accessibility and other Digital IT needs. We also ensure that equal opportunities are provided to Persons with Disabilities Talent. Ampera Technologies has its Global Headquarters in Chicago, USA and its Global Delivery Center is based out of Chennai, India. We are actively expanding our Tech Delivery team in Chennai and across India. We offer exciting benefits for our teams, such as 1) Hybrid and Remote work options available, 2) Opportunity to work directly with our Global Enterprise Clients, 3) Opportunity to learn and implement evolving Technologies, 4) Comprehensive healthcare, and 5) Conducive environment for Persons with Disability Talent meeting Physical and Digital Accessibility standards. 

Title                                 : Senior GenAI Engineer — RAG (Full-Stack)

Experience                    : 5+ years

Location                         : Remote

Work type                      : Chennai - Work from Office/ Remote – Other locations

Employment Type      : Full Time

Notice Period               : Immediate

Work Day                       :Mon to Fri

Key Responsibilities:

• RAG pipeline end to end: ingestion integration, hybrid retrieval with reranking, prompt/context strategy, citation resolution, refusal behavior
• Permission-aware retrieval: source ACL mapping (SharePoint/Entra, Confluence) to fail-closed retrieval filters; zero-leakage test suite partnership with QA
• Vector database design and operations (Milvus or pgvector): schema, metadata filters, sync, performance
• Full-stack product build: React/TypeScript chat and citation experience, Python/FastAPI services, REST APIs, SSO/OIDC integration, admin configuration UI
• Evaluation-driven development: retrieval precision, faithfulness, and citation-accuracy metrics as the daily working loop; A/B testing of retrieval and prompt variants
• Latency engineering to the 3–5s first-token / ~15s complete-answer targets at concurrency

Technical Skills:

• 5+ years software engineering with 2+ years building RAG/LLM applications in production — with real users and real quality metrics, not notebooks
• Deep retrieval craft: chunking strategy, embeddings, hybrid search, rerankers; you can explain why retrieval fails and how you measured the fix
• Genuine full-stack evidence: shipped React/TypeScript front ends AND Python back-end services in production; API design; OIDC/SAML integration
• Vector database production experience (Milvus, pgvector, Weaviate, or equivalent) including permission/metadata filtering
• Evaluation fluency: has built or operated a retrieval/answer quality harness with numeric thresholds

Strongly Preferred:

• Permission-aware/multi-tenant retrieval specifically; Microsoft Graph API; NIM/OpenAI-compatible serving endpoints; streaming UX; enterprise design systems; banking content domains

About Ampera: 

Ampera Technologies, a purpose driven Digital IT Services with primary focus on supporting our client with their Data, AI / ML, Accessibility and other Digital IT needs. We also ensure that equal opportunities are provided to Persons with Disabilities Talent. Ampera Technologies has its Global Headquarters in Chicago, USA and its Global Delivery Center is based out of Chennai, India. We are actively expanding our Tech Delivery team in Chennai and across India. We offer exciting benefits for our teams, such as 1) Hybrid and Remote work options available, 2) Opportunity to work directly with our Global Enterprise Clients, 3) Opportunity to learn and implement evolving Technologies, 4) Comprehensive healthcare, and 5) Conducive environment for Persons with Disability Talent meeting Physical and Digital Accessibility standards 

Title                                 : Senior AI Platform / MLOps Engineer

Experience                    : 6+ years

Work type                      : Chennai - Work from Office/other locations - Remote

Employment Type      : Full Time

Notice Period              : Immediate

Work Day                     :Mon to Fri

Key Responsibilities:

• Install, configure and operate OpenShift, NVIDIA GPU operator, OpenShift AI, and NIM microservices on 12× RTX PRO 6000 across two servers; single-node and HA control-plane topologies
• Serving configuration and tuning: quantized model deployment (FP8/FP4), replica balancing, batching, KV-cache and context management
• Azure GPU build environments: provisioning, cost control, parity with the on-prem stack via pinned container/model versions; cloud-to-factory migration with parity regression
• GitOps CI/CD, container registry, artifact/model versioning, environment promotion; observability and audit wiring (Splunk, Prometheus/Grafana)
• Benchmark automation: load harness, p50/p95/p99 latency, tokens/sec, GPU utilization; the capacity report data pipeline
• Platform upgrade procedure with evaluation-regression gates; deployment runbook as a first-class deliverable

Technical Skills:

• 6+ years infrastructure/platform engineering with 3+ years production Kubernetes; OpenShift experience strongly preferred
• Hands-on GPU inference serving in production: NIM, Triton, vLLM, or TensorRT-LLM — you have sized, deployed, and tuned LLM serving on real GPUs and can talk memory-bandwidth trade-offs
• GitOps fluency (ArgoCD/Flux), infrastructure-as-code, container internals; comfortable in air-gapped/proxy-restricted enterprise networks
• Observability depth: metrics, traces, log pipelines; has built performance test harnesses, not just run them

• Azure or AWS GPU compute operations experience

Strongly preferred

• NVIDIA GPU operator and AI Enterprise stack specifics; KServe; Milvus or pgvector operations; VAST/NFS/S3 storage integration; banking or other regulated-environment delivery

About Ampera: 

Ampera Technologies, a purpose driven Digital IT Services with primary focus on supporting our client with their Data, AI / ML, Accessibility and other Digital IT needs. We also ensure that equal opportunities are provided to Persons with Disabilities Talent. Ampera Technologies has its Global Headquarters in Chicago, USA and its Global Delivery Center is based out of Chennai, India. We are actively expanding our Tech Delivery team in Chennai and across India. We offer exciting benefits for our teams, such as 1) Hybrid and Remote work options available, 2) Opportunity to work directly with our Global Enterprise Clients, 3) Opportunity to learn and implement evolving Technologies, 4) Comprehensive healthcare, and 5) Conducive environment for Persons with Disability Talent meeting Physical and Digital Accessibility standards 

DevOps & Cloud Security Specialist to architect enterprise-grade AWS networking, implement strict IAM security boundaries (HIPAA/GDPR compliance), automate infrastructure via IaC, and maintain crystal-clear technical documentation.

1. Primary Must-Have Competencies (Core Priorities)

A. AWS Networking & VPC Topology (Top Priority)

• Advanced VPC Architecture: Mastery in designing multi-VPC topologies, isolated subnets, custom Route Tables, NAT Gateways, Transit Gateways, and Cross-Region VPC Peering.
• Private Network Security: Extensive experience using VPC Endpoints (Gateway & Interface/PrivateLink) to keep internal AWS traffic completely off the public internet.
• Traffic Ingestion & Edge Security: Expertise in AWS WAF (custom rules, bot control, rate limiting), API Gateway throttling, ALB configuration, and Route 53 global routing.

B. AWS Security, IAM Architecture & Compliance

• Enterprise IAM Governance: Expertise in AWS Organizations, IAM Identity Center (SSO), Permission Boundaries, Service Control Policies (SCPs), and temporary role assumption across multi-account setups.
• Data Protection & Key Management: Deep knowledge of AWS KMS (customer-managed keys, envelope encryption at rest and in transit) and AWS Secrets Manager.
• Audit & Compliance: Setting up centralized logging pipelines (CloudTrail, GuardDuty, AWS Config, CloudWatch Audit Logs) for strict HIPAA/GDPR compliance.

C. Infrastructure as Code (IaC) & Containerization

• Terraform / AWS CDK: Must write production-grade, modular IaC templates from scratch—enforcing network topology and security guardrails directly in code.
• Container Orchestration: Hands-on setup and management of AWS ECS (Fargate) or EKS (Kubernetes) and automated CI/CD pipelines (GitHub Actions, GitLab CI).

D. Architecture Documentation & Systems Mapping

• Technical Documentation: Ability to author clean, standardized architecture diagrams (e.g., C4 model, Draw.io, Lucidchart) and maintain comprehensive runbooks, incident response plans, and compliance documentation.

2. Secondary Competency (Strong Advantage, Not Mandatory)

• Backend Software Development: Hands-on experience or a background in writing/debugging backend code in Node.js, Python, or Go.
• Note: The primary responsibility is cloud infrastructure, security, and automation. However, the ability to read backend code, debug API bottlenecks, or assist developers with microservice integrations is a major bonus.

About the Role

We are looking for an experienced Power BI Architect to lead enterprise-wide BI initiatives. This role will be responsible for designing, implementing, and governing scalable Power BI solutions across the organization. The ideal candidate will play a key role in establishing best practices, driving adoption, and owning the overall BI architecture within the Center of Excellence (CoE).

Key Responsibilities

• Lead end-to-end implementation of Power BI solutions across the enterprise
• Design scalable, secure, and high-performance BI architecture
• Act as the Power BI Architect, providing technical leadership and direction
• Own and drive BI governance, standards, and best practices within the CoE
• Collaborate with business and technology teams to translate requirements into robust BI solutions
• Define data modeling strategies, reporting frameworks, and dashboard standards
• Ensure data accuracy, consistency, and performance optimization across reports
• Support and guide development teams in Power BI implementation
• Enable enterprise-wide adoption of Power BI through training, documentation, and mentorship
• Work closely with IT/technology teams to integrate Power BI with data platforms and enterprise systems

Required Skills & Qualifications

• 10+ years of experience in BI/Data Analytics, with strong focus on Power BI
• Proven experience in enterprise-wide Power BI implementation
• Strong expertise in:
• Power BI (Desktop, Service, Gateway, Dataflows)
• Data Modeling (Star Schema, Snowflake Schema)
• DAX, Power Query (M language)
• Experience in designing and implementing BI architecture at scale
• Strong understanding of data warehousing concepts and ETL processes
• Experience working within a Center of Excellence (CoE) model
• Excellent stakeholder management and communication skills

Preferred Skills

• Experience with Azure (Azure Synapse, Data Factory, Data Lake)
• Knowledge of DevOps practices for Power BI (CI/CD pipelines)
• Exposure to governance tools and security frameworks
• Certification in Power BI / Microsoft Data Platform

About the Role We are seeking a highly technical, hands-on Senior AI/ML Tech Lead to drive the design, development, and deployment of cutting-edge Generative AI applications. In this dual-impact role, you wi l act as a primary individual contributor architecting core AI engines while simultaneously leading a team of engineers through task alocation, code reviews, and technical mentorship. The ideal candidate bridges the gap between state-of-the-art AI research (LLMs, Agentic frameworks, Advanced RAG, OCR) and production-grade ful-stack engineering (Python, FastAPI, React).

Key Responsibilities

Technical Leadership & Team Management (40%)

● Technical Oversight: Lead a team of AI, backend, and ful-stack engineers; alocate tasks, establish sprint priorities, and ensure timely delivery.

● Code Quality & Reviews: Conduct rigorous code reviews to maintain high engineering standards, security, performance, and scalability across AI and fu l-stack codebases.

● Architecture & Governance: Design end-to-end system architectures for AI solutions, ensuring seamless integration between frontend interfaces, backend APIs, and AI models.

● Mentorship: Guide and upskil team members on modern software practices, LLM engineering, and agentic design patterns. Hands-On Engineering & Development (60%)

● Generative AI & Agentic Systems: Architect, build, and optimize LLM-powered applications, multi-agent workflows (e.g., CrewAI, AutoGen, LangGraph), and autonomous AI agents.

● RAG & OCR Pipelines: Design and deploy advanced RAG (Retrieval-Augmented Generation) architectures and document processing pipelines utilizing OCR techniques (e.g., LayoutLM, PaddleOCR, Tesseract, Vision LLMs) to extract structured data from unstructured sources.

● Backend Systems: Build robust, asynchronous, high-throughput microservices and RESTful APIs using Python and FastAPI.

● Frontend Integration: Colaborate on or build modern web interfaces using React (e.g., Control Towers, operations dashboards, interactive chat interfaces).

● MLOps & Vector DBs: Oversee model deployment, prompt engineering, fine-tuning, vector database integration (Pinecone, Qdrant, Chroma, PGVector), and cloud infrastructure setup (Azure/AWS).

Required Qualifications & Skills

● Overall Experience: 8 to 10 years of professional software engineering experience.

● AI/ML Domain Experience: 3 to 4+ years of dedicated, hands-on experience building and deploying AI/ML, OCR, and Generative AI solutions in production.

● Core Technical Stack: ○ Generative AI & LLMs: Extensive experience with commercial and open-source LLMs (OpenAI, Anthropic Claude, Llama), Agentic frameworks (LangChain, LlamaIndex, AutoGen, CrewAI), and LLM evaluation frameworks (LangSmith, TruLens, Ragas). ○ RAG & Unstructured Data: Strong knowledge of hybrid search, re-ranking, chunking strategies, vector databases, and document inte ligence workflows. ○ OCR & Vision Techniques: Hands-on experience with OCR engines (Tesseract, PaddleOCR, Azure Document Inteligence) and Multi-Modal/Vision LLMs for document extraction. ○ Backend: Deep expertise in Python and asynchronous frameworks (FastAPI, AsyncIO). ○ Frontend: Working proficiency in React (TypeScript/JavaScript) for building interactive web UI components. ○ Cloud & DevOps: Hands-on experience with cloud platforms (Azure / AWS), Docker, Kubernetes, and CI/CD pipelines.

Preferred / Good-to-Have Skills

● Experience with cloud-native data platforms (e.g., Microsoft Fabric, Snowflake, Azure SQL).

● Familiarity with cost optimization and latency reduction techniques for LLM inference (caching, semantic routing, model quantization).

● Prior experience in client-facing technical leadership or agile consulting environments.

What We Offer

● Opportunity to lead and build high-impact, state-of-the-art Generative AI systems.

● Colaborative engineering culture with room for technical ownership and direct business impact.

● Flexible work arrangements and competitive compensation package.

Site Reliability Engineer (SRE) / DevOps Engineer (Walk-In Drive)

Location: Gurgaon Experience: 3–6 Years

About the Role

We are looking for a hands-on Site Reliability Engineer (SRE) / DevOps Engineer with strong programming and automation skills.

The role will initially involve development and automation work, helping the engineer build a strong understanding of the applications and platform. Over time, the role will expand into broader DevOps and SRE responsibilities, including CI/CD, cloud infrastructure, observability, production reliability, incident management, and operational automation.

The ideal candidate should be comfortable working with both application code and production systems and should use engineering and automation to improve reliability and reduce manual effort.

Key Responsibilities

· Develop and enhance internal applications, automation tools, APIs, utilities, and platform capabilities using Python.

· Write clean, maintainable, testable, and production-ready code.

· Participate in code reviews, debugging, testing, and technical discussions.

· Build, maintain, and improve CI/CD pipelines and automated deployment processes.

· Work with Docker and Kubernetes for application deployment and operations.

· Support on prem and cloud-based application and infrastructure deployments.

· Maintain reliable, scalable, secure, and highly available production environments.

· Implement and manage monitoring, logging, alerting, and observability solutions.

· Contribute to defining and tracking SLIs, SLOs, and error budgets.

· Troubleshoot application and production issues and perform Root Cause Analysis (RCA).

· Identify recurring operational problems and address them through automation and engineering improvements.

· Support incident response, change management, deployment governance, and disaster recovery practices.

· Maintain runbooks, SOPs, incident documentation, and technical documentation.

· Collaborate with Engineering, Product, Platform, Security, Operations, and external teams.

Technical Skills

· Strong hands-on experience with Python for development and automation.

· Experience developing scripts, APIs, integrations, utilities, or backend services.

· Good understanding of software engineering principles, debugging, logging, testing, and exception handling.

· Experience with REST APIs, JSON, Git, pull requests, and code reviews.

· Strong knowledge of Linux/Unix environments and basic Windows administration.

· Good understanding of networking concepts including DNS, TCP/IP, HTTP/HTTPS, load balancing, and firewalls.

· Experience with at least one cloud platform: AWS, Azure, or GCP.

· Hands-on experience with Docker and Kubernetes.

· Experience with CI/CD tools such as GitHub Actions, GitLab CI, Jenkins, Azure DevOps, or equivalent.

· Familiarity with Infrastructure-as-Code tools such as Terraform is preferred.

· Experience with monitoring and observability tools such as Grafana, Prometheus, Power BI, or equivalent.

· Ability to analyze logs, metrics, alerts, and traces for troubleshooting.

· Understanding of SRE concepts including SLIs, SLOs, availability, reliability, error budgets, and RCA.

· Experience with JIRA, ServiceNow, and Confluence is desirable.

Preferred Experience

· 3–6 years of experience in SRE, DevOps, Platform Engineering, Cloud Engineering, or related roles.

· Strong Python development or automation experience.

· Experience supporting applications across development, deployment, and production environments.

· Exposure to cloud-native, distributed, or production-grade systems.

· Understanding of security and compliance best practices.

· Familiarity with AI-assisted engineering tools such as GitHub Copilot, Claude Code, or similar tools.

Soft Skills

· Strong analytical and troubleshooting skills.

· Engineering and automation mindset.

· Good written and verbal communication skills.

· Effective cross-functional collaboration.

· Ownership-driven approach to problem solving.

· Ability to remain structured during production incidents.