Delivery Manager

About Us

Pearl is AI for professional services at global scale—combining advanced AI with verified human expertise to deliver help that’s accurate, accountable, and fast. Since 2003, our network has connected millions of customers with licensed professionals across 196 countries, making real expertise available anytime, anywhere.

Our Values

• Data driven: Data decides, not egos
• Courageous: We take risks and challenge the status quo
• Innovative: We're constantly learning, creating, and adapting
• Lean: We focus on customers, using lean testing to learn how to serve them best
• Humble: Past success is not a guarantee of future success

About the Role

As a Senior Analyst at Pearl, you will be a Subject Matter Expert (SME) in the professional services domain, driving long-term growth and leveraging the latest technologies and methodologies.

In this role, you will drive tangible business impact by delivering high-quality insights and recommendations that are grounded in your ability to combine strategic thinking and problem-solving with detailed analysis. This position offers a unique opportunity to collaborate closely with Product Managers and cross-functional teams, uncovering valuable business insights, devising optimization strategies, and validating them through experiments.

What You’ll Do

• Collaborate with Product and Analytics leadership to conceive and structure analysis and deliver highly actionable insights from “deep dives” into specific areas of our business
• Conduct analysis of a tremendous amount of internal & external data to find growth & optimization opportunities for the business
• Package and communicate findings and recommendations to a broad audience (including senior leadership)
• Perform both Descriptive & Prescriptive Analytics including experimentations (AB, MAB), build Reporting for understanding trends
• Implement and track business metrics that will help drive the business
• Help determine growth strategy from a marketing and operations perspective
• Responsible/Opportunity to operate in an individual capacity as a lead analyst to understand the customer and guide informed strategic decisions & executions

What We’re Looking For

• 7+ years of experience in e-commerce/customer experience products
• Proficiency in analysis and business modeling using Excel
• Experience with Google Analytics, BigQuery, PowerBI, and Python ./ R would be a plus
• Experience with SQL with a strong ability to write complex queries to extract information and arrive at an answer
• Expertise in Descriptive Statistical Analysis, Inferential Statistical Analysis
• Strong experience in setting up and driving A/B Testing or Hypothesis Testing and analyzing the results
• Ability to translate analysis results into business recommendations, and excellent written and confident verbal communication skills
• Ability to communicate effectively with all levels of management and partners from a variety of business functions
• Advanced English level

Our Commitment to an Inclusive Workplace

We welcome people from all backgrounds who seek the opportunity to help build a future where professional services are readily available to all. If you have curiosity, passion, and a collaborative spirit, come work with us. Pearl is committed to an inclusive workplace. Pearl is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status.

AI Disclosure & Informed Consent

Artificial intelligence (AI) technology may be used during the hiring process to record, transcribe, analyze, and rank interview responses. By submitting your application and participating in the interview process, you acknowledge and consent to the use of AI technology in the hiring process. For more information see our AI Disclosure and Consent Policy.

Job Description:

We are looking for a skilled and motivated Full Stack Developer with 2–6 years of experience in designing and developing scalable web applications using .NET Core, C#, ReactJS, and MS SQL, with exposure to Microsoft Azure. The ideal candidate should be comfortable working across the full technology stack and demonstrate strong problem-solving abilities in a fast-paced, Agile environment.

Key Responsibilities:

• Design, develop, and maintain robust full stack applications using .NET Core, C#, ReactJS, and MS SQL.
• Build and consume RESTful APIs to support scalable frontend/backend integration.
• Collaborate with product owners, architects, and other developers to deliver high-quality software solutions.
• Participate in code reviews, ensure adherence to best coding practices, and contribute to continuous improvement.
• Write unit and integration tests to maintain code quality and ensure high test coverage.
• Deploy and manage applications in Microsoft Azure and contribute to improving CI/CD pipelines.
• Actively participate in Agile ceremonies such as sprint planning, stand-ups, and retrospectives.
• Troubleshoot and resolve technical issues and performance bottlenecks.

Required Skills:

• 2–6 years of hands-on experience with .NET Core and C# development.
• Proficient in ReactJS and modern front-end technologies (HTML5, CSS3, JavaScript/TypeScript).
• Experience in building and integrating RESTful APIs.
• Solid understanding of object-oriented programming, data structures, and software design principles.
• Experience working with MS SQL Server, including writing complex queries and stored procedures.
• Familiarity with Azure services such as App Services, Azure SQL, Azure Functions, etc.

Preferred Skills:

• Exposure to DevOps practices and tools such as Azure DevOps, Git, and CI/CD pipelines.
• Basic understanding of containerization (e.g., Docker) and orchestration tools like Kubernetes (K8s).
• Prior experience working in Agile/Scrum teams.
• Good communication skills and ability to work collaboratively in a cross-functional team.

Responsibilities & duties:

• • Research, track, maintain and update leads
• • Make outgoing calls to develop new business
• • Contact prospects to qualify leads
• • Direct email marketing to key clients and prospects
• • Research and maintain lead generation database
• • Conduct customer research
• • Conduct client or market surveys to obtain information about potential leads
• • Participate in the preparation of proposals and / or sales presentations
• • Provide accurate and timely information to management
• • Develop a strong knowledge of the company’s products and services in order to facilitate the sales process

Skills / attributes required:

• • Excellent English communication (verbal and written)
• • Experience with cold calling
• • Experience with research and maintaining databases
• • Proficient in MS Office including Word, Excel, and Outlook
• • Experience in using CRM
• • Strong project and time management skills
• • Experience working with Western companies (preferred)

We are looking for a mature seasoned key player who will help build our team.

Are you a mentor and love code in general? We are seeking a senior .NET developer and hopefully other programming languages with at least 4 years of experience to be part of a team to write, debug, and test .NET code. You will be analyzing, troubleshooting issues and managing the implementation updates with current and planned customizations. The ideal candidate should have a strong understanding of object-oriented programming, relational databases, and software architecture principles. 

Our work environment, mentoring, teaching, growing constantly nurturing, loving, and respect. To enjoy our work and move through tasks as painlessly as possible. We believe in helping and being helpful. Staying positive and being there when you have that umm, ‘I don’t know how to solve this’ we want you to feel completely 100% comfortable to get on a call, share a screen and move through it. We have the “If you are stuck over 15 mins ask someone rule”. and “ask a dumb question at least twice a day rule”. This is how we want our work environment. 

We work fully remotely via Slack / Zoom / Whatsapp

Requirements:

4+ years of experience or more. 

ASP.NET, C#, MVC.

Troubleshoot and resolve issues and bugs

Must be able to communicate in English speaking and writing, our CEO is American and talks fast. We are looking for adults in the room, people who can communicate, think and reason as key team members.

Work US East coast time zone EST GMT-5

We are looking for well-spoken "adults in the room", you will be a key player in shaping our team. Must have mentorship / manager experience.

JOB OVERVIEW:

We are looking for an HR and Admin person responsible for managing all the aspects of the company's administration and Human Resources inclusive of the entire processes and practices. Your primary focus will be in organizational development by enforcing the defined company policies, processing the internal arrangements.

The key objective is to impart corporate values and enable business success through the stream of human resources that consists of job design, business ethics,employment cycle,talent management, and facilities management services.

WHAT YOU WILL DO-

• Key ownership in implementation of Business and located HR strategies within the process, team and adhere to company  policies/practices.

• Will be the single point of contact for employees and managers for employee related dimensions.

• Ensuring compliance, regulating audits,managing staff wellness.

• Make high-judgment recommendations in the absence of clear guidance from leadership and must have an uncompromising attitude to maintain the decorum of the professional environment.
• Identify the training resources to train the employees in the core functions by measuring the effectiveness of the training and validate the same through feedback and monthly review process with the help of the respective Team Leads and Manager of the Research Department.
• Monthly attrition analysis to track and address undesirable attrition.

REQUIRED SKILLS & QUALIFICATIONS:

• Proven experience in HR and Admin roles.
• People Management skills
• Coaching, Listening, Analytical skills
• Good number orientation
• Strong functional skills in HR area of expertise, ability to resolve conflicts and build teams
• Excellent telephone, verbal, and written communication skill
• Sound knowledge of labor laws and practices.
• Excellent computer skills especially with MS-Office (Excel, PPT)

PREFERRED SKILLS & QUALIFICATIONS:

• Minimum 5 years of experience into the domain of Human Resource and Administration.
• Bachelor’s degree / Master’s degree in Human Resources or related field.

EMPLOYMENT TYPE: Full-Time

LOCATION: In-Office –Jaipur, India

SHIFT TIMINGS: 8pm to 5am IST (Night Shift) 

• Six days a week, second and fourth Saturdays off. 
• The concerned POC will be following the US Calendar.

Job Summary

Job Title:  Technical Recruiter

Location: Vadodara, Gujarat

Experience: 0 to 3 years

Shift timing: 6:30 pm to 4:30 am

Responsibilities and Duties:

• Review the job description; understand the requirements of the clients and accordingly execute a search plan for identifying potential candidates to fit the requirement.
• Source candidates using multiple channels like job portals, internal database, social media, etc.

• Work on IT/NON-IT niche and super niche requirements.
• Assess applicants relevant experience, knowledge, skills and competencies.
• Scheduling, coordination and ownership of end-to-end recruitment cycle.
• Build strong candidate relationship and credibility to leverage their trust for getting referrals.
• Negotiating wage rates and other terms of employment and gain commitment from candidates for current and future job requirements.
• Submitting candidates resume to the hiring managers for further scrutiny or consideration.
• Timely communication with the candidates and keeping them posted with updates on their candidature.

• Partner with our onsite sales team to understand the client’s needs and requirements.
• Engage regularly on an ongoing basis with the candidates through email, voice and video calls.

Qualifications and Skills

• Excellent written and verbal communication skills in English
• Relationship Management skills
• Learning Agility
• Go Getter Attitude

•   Experience in designing and developing interactive, user-friendly applications.
• Proven work experience or Knowledge in Java technologies.
• Mandatory Skills: Core Java, Jsp & servlet.
• Desired Skills: Spring Boot 
• Execute full software development life cycle (SDLC)
• Develop flowcharts, layouts and documentation to identify requirements and solutions
• Integrate software components into a fully functional software system
• Develop software verification plans and quality assurance procedures
• Document and maintain software functionality
• Troubleshoot, debug and upgrade existing systems
• Deploy programs and evaluate user feedback
• Comply with project plans and industry standards. Ensure software is updated with latest features