
Job Description & Responsibilities:
We are looking for a Business Analyst who is highly skilled to join and be part of an extremely motivated and passionate team, who can:
· Elicit, analyze, specify, and validate the business needs of stakeholders, be they customers or end users.
· Collaborate with project sponsors to determine project scope and vision.
· Perform requirements analysis.
· Work with stakeholders and project team to prioritize collected requirements.
· Develops and utilizes standard templates to accurately and concisely write requirements specifications.
· Develop Business Test Cases for testing the completeness of application from a business perspective
· Translate conceptual customer requirements into functional requirements in a clear manner that is comprehensible to developers/project team.
· Create process models, specifications, diagrams, and charts to provide direction to developers and/or the project team.
· Manage and track the status of requirements throughout the project lifecycle; enforce and redefine as necessary.
· Communicate changes, enhancements, and modifications of business requirements — verbally or through written documentation — to project managers, sponsors, and other stakeholders so that issues and solutions are understood.
· Provides guidance and/or instruction to junior staff members.
· Being detail-oriented and capable of delivering a high level of accuracy
Business Analyst Qualifications / Skills:
· Able to exercise independent judgment and take action on it
· Excellent analytical, mathematical, and creative problem-solving skills
· Excellent listening, interpersonal, written, and oral communication skills
· Logical and efficient, with keen attention to detail
· Ability to effectively prioritize and execute tasks while under pressure
· Experience working in a team-oriented, collaborative environment
· Proven capabilities in project and user-testing management
· Proven development of innovative and impactful systems solutions
· Extensive experience with data visualization
· Highly proficient technical writing capabilities
· An understanding of Credit and operational Risk is desired.
· Candidates with banking/finance experience shall be preferred.
Education and Experience:
· University degree in the field of business administration (MBA- Finance Preferred)
· Proven experience with business and technical requirements analysis, elicitation, modelling, verification, and methodology development
· Demonstrated project management skills and project management software skills, including planning, organizing, and managing resources.
· Excellent understanding of the organization’s goals and objectives

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satisfaction.
Maintain accurate records of customer conversations and follow up where necessary.
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Qualifications & Skills:
Education: Minimum qualification: 12th Pass.
Languages Required: Proficiency in Malayalam, Telugu, Tamil, and English (mandatory).
Strong verbal communication skills and an ability to build rapport with customers.
Prior experience in a voice process or customer service is a plus but not mandatory.
Good listening and problem-solving skills.
Basic computer knowledge to manage call-related data and CRM tools.
Merito is a curated talent platform where we identify, assess, and connect candidates for matching job opportunities. We are working with the mission to change the way hiring is done. The company is founded by a team of alumni from IIM Ahmedabad, McKinsey with more than 2 decades of experience in recruitment, training, and coaching.
About Client:-
Our client is part of the global media agency with mission is to make advertising more valuable to the world. They do this by employing the world’s very best talent to solve some of the toughest challenges of today’s digital marketing landscape. They hire people whose values reflect those of our own: genuine, results-focused, daring and insightful. They promise you a workplace that invests in your career, cares for you and is fun and engaging.
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● Every month Rupees 2,500 will be credited to Sudexo meal card









