Lead I - Business Analysis

Job Posting: Sales Engineer

Location: Southern part of India ( Hyderabad / Nearby Location)

Industry: Production / Manufacturing / Maintenance

Experience: 1–4 years

Education: B.E. / Diploma (Mechanical)

Must be Only from Power Industry

Job type : Field work need to visit industries do marketing of the products ( Quarterly visit to their Mumbai) Office

Working Days : Monday to Saturday - Saturdays half day

Working time :9:30 to 6pm

Opening for Sales Engineer for a global leader in wear-resistant solutions, serving industries such as Power, Steel, Mining, and Cement. With operations and associations across the UAE, South Africa, USA, and India

Key Responsibilities

Achieve assigned sales targets for products and solutions. 

Engage with corporate customers for business development and relationship management. 

Conduct technical presentations and product demonstrations at client sites. 

Handle technical and commercial aspects of customer inquiries. 

Ensure prompt resolution of customer complaints and quality issues. 

Develop and execute short-term and long-term marketing goals. 

Submit regular reports on marketing activities and progress. 

Be open to travel or relocation across India as required. 

(For Managerial Role) Lead and mentor application engineers to streamline production systems and processes. 

Desired Candidate Profile

1–3 years of experience in selling equipment or machinery in Power, Steel, Cement, or Mining sectors. 

Strong knowledge of Power sector operations. 

Excellent communication skills in English and Hindi (Tamil/Telugu preferred). 

Proven ability to handle clients and achieve sales targets. 

Team-handling experience is an added advantage. 

We are looking for enthusiastic and technically candidate to join our Technical Support team. The role involves providing L1 technical support, troubleshooting customer issues, and assisting in product implementation and maintenance under guidance.

L1 EXPERIENCE COMPULSORY

• Provide L1 technical support via ticketing system, email, and remote sessions.
• Troubleshoot basic technical issues related to installation, configuration, and usage.
• Assist senior engineers in debugging, testing, and customer support activities.
• Follow defined support processes, documentation, and SOPs.
• Maintain proper case notes, troubleshooting steps, and resolutions.
• Ensure timely responses and adherence to SLA.
• Learn and develop technical expertise on enterprise IT and security products.

Required Skills and Qualifications

• Bachelor’s degree in IT, Computer Science, Engineering, or related field.
• Basic understanding of Windows, Linux, networking, and troubleshooting concepts.
• Good communication and problem-solving skills.
• Willingness to learn enterprise security and IT products.
• Ability to work in shifts and handle customer interactions professionally.

Essentials

- Communicate clearly and confidently so customers immediately understand what is happening.

- Show empathy, stay professional, and treat every issue with respect.

- Take full ownership of tickets instead of passing responsibility.

- Manage time effectively by prioritizing issues based on impact and urgency.

- Pay close attention to details to avoid repeat questions or mistakes.

Key Responsibilities

• Sourcing & Screening: Utilizing LinkedIn, job boards, and social media to find candidates; reviewing resumes to shortlist based on requirements.
• Interview Scheduling: Coordinating interviews between candidates and hiring managers.
• Candidate Experience: Serving as the main point of contact, providing updates, and ensuring a positive experience.
• Administrative Support: Maintaining Applicant Tracking Systems (ATS), updating databases, and assisting with onboarding/orientation.
• Employer Branding: Assisting with career fairs, campus hiring, and marketing initiatives. 

About the Role 

We’re looking for a Senior Content Marketer to own and execute a strategic, high-impact content function that drives brand awareness, lead generation, and sales enablement.

This role blends storytelling and strategy and is ideal for someone who can craft narratives that turn complex ideas into impactful content.

You’ll lead content across channels, collaborate with cross-functional teams (Product, Sales, Design), and build a content engine that helps our audience discover, understand, and trust Knowmax.

Key Responsibilities 

Content Strategy & Planning � 

· Create and execute a comprehensive content strategy aligned with overall marketing, sales, and brand objectives.

· Create and manage a unified content calendar spanning blogs, newsletters, webinars, LinkedIn, product collateral, release notes, and partner channels.

· Collaborate with cross-functional teams to ensure content reflects key initiatives and customer priorities.

· Ensure all messaging reinforces a strong, customer-first brand narrative and highlights clear market differentiation.

· Regularly measure content performance and use insights to refine strategy.

· Assist Customer Success and Sales teams with email campaigns, product-led content, and event marketing initiatives.

Content Creation & Distribution � 

· Write and edit high-quality long-form content, including blogs, whitepapers, eBooks, and case studies.

· Develop sales enablement materials such as one-pagers, pitch decks, product sheets, and playbooks.

· Partner with the Design team to produce engaging visuals, infographics, and videos that enhance content storytelling.

· Repurpose existing content across formats and channels to extend reach and engagement.

· Manage the brand’s presence across social platforms — especially LinkedIn — to drive thought leadership and engagement.

 What We’re Looking For � 

· Proven experience creating standout content that drives measurable impact.

· Exceptional storytelling skills to make complex or routine topics compelling, human, and easy to understand.

· Strong written and verbal communication skills with an eye for clarity, tone, and consistency.

· Curious and adaptable mindset, open to exploring new formats, tools, and ways to tell better stories (including AI-driven productivity or design tools).

· High level of ownership, discipline, and a bias for execution.

 Preferred Background 

· 3–5 years of experience in B2B SaaS content marketing.

· Experience with SEO, analytics, and brand storytelling.

· Proficiency in tools like GA4, Ahrefs, Figma, Canva, Storylane and content analytics platforms is an advantage.

Company Overview:

GoProtoz is a World-Class Award-winning UI/UX Design company specialized in User Experience (UX) / User Interface (UI) Design for enterprise and consumer digital products and mobile/web/Desktop applications. 

We are one of the top 5 UI/UX design companies in India with a team of passionate and creative digital product UI UX designers and developers. Our vision is to enable digital product companies to achieve their business goals with well thought user experience design strategies and eventually make the people life better. Clients include: Renault–Nissan, SONY, ICICI Bank, Emaar, Damac, PayTm Money, Licious, Mahindra Comviva, QuEST Global

Website: https://www.goprotoz.com/

Location: https://goo.gl/maps/XXoRHtHB93y Requirements

Job description:

• 5+ years of software development experience in Mernstack Developer..
• Knowledge of multiple front-end languages and libraries (e. g. HTML/ CSS, JavaScript/Typescript, XML, jQuery)
• Familiarity with RESTful APIs.
• Experience with experience with React , node,express,mangobd.
• Strong debugging/troubleshooting skills.
• Good understanding of SDLC, Agile methodologies
• Proven experience as a Full Stack Developer.
• Experience developing desktop and mobile applications
• Familiarity with common stacks Knowledge of multiple back-end languages and JavaScript frameworks (e. g. Angular, React, Node.js )Familiarity with Docker and Kubernetes
• Familiarity with databases (e. g. MySQL, MongoDB), web servers (e. g. Apache) & Drools.
• Excellent communication and teamwork skills
• Great attention to detail Organizational skills

Responsibilities:

• Responsible for the entire development process.
• Work with development teams and product managers to ideate software solutions
• Analyzing user requirements, envisioning system features and functionality.
• Design, build, and maintain efficient, reusable, and reliable codes by setting expectations and features priorities throughout the development life cycle.
• Working with Senior leadership and stakeholders to present ideas and solutions
• Design client-side and server-side architecture
• Build the front-end of applications through appealing visual design
• Develop and manage well-functioning databases and applications
• Write effective APIsTest software to ensure responsiveness and efficiency in troubleshooting, debug and upgrade software
• Create security and data protection settings.

Expectation:

• should have strong communication skill
• able to communicate to client about technical solutions and needs
• Able to deliver the project from end to end without management support
• Should be able to code Full stack development Ex: MERN
• Manage team independently
• Minimum 5+ years of experience

 Supervise customer service team, including coaching, training and daily assignments of

customer service agents; responsible for providing feedback of the agents to the agency

and for course corrections

 Liaise with customer service agency project manager, ensuring efficient communication

channels are put in place between Mobile App team and customer agency. 

 Develop policies and procedures. Prepare a playbook that customer service agents follow to

resolve customer inquiries, including workflows and SOPs. Policies and procedures must

balance satisfying customer needs and supporting the goals of the organization. This would

include constant review and revision as customer needs change and the business evolves.

 Ensure that customer service agents are equipped with an up-to-date repository of responses.

 Respond to customer queries, as needed.

 Responsible for configuring and managing HubSpot dashboard, with the goal to fulfill data &

analytics requirements from different stakeholders.

 Lead/Facilitate meetings with different stakeholders at regular intervals to ensure relevant data

is being effectively communicated to the various departments as needed. 

 Serve as point person for product team to provide future enhancements, bug fixes etc /

back communication from stakeholders. Be the voice of the customer advocating for

changes most requested/needed.

We are a technology company, at a stage where we are moving fast ahead. We have been enabling enterprises to derive the value of Data Science and technology. At Lumiq, we are thinking every day about how to use the latest technology and concepts to build products which can help our customers and enterprises in all aspects of their businesses.

We create Data oriented enterprise applications. The applications must be scalable and robust. This position creates the exact kind of enterprise applications which are easy to configure and manage from the end-user perspective. The integration with all the different services and APIs plays an important part in the whole architecture.

Eligibility

Experience and Qualification

• 2-5 Years of experience with Drools/Kofax Workflow.
• Java Microservices: 2-3 years Spring Boot, Spring Integration or Batch.
• Working knowledge of Databases
• Design and develop high-volume, low-latency applications for critical systems, delivering high-availability and performance.
• Write well designed testable, efficient code, and ensure that the designs comply with specifications.
• Bachelor's Degree in Computer Science or equivalent

Must Have Skills

• Java
• Drools
• Any Relational Database
• GIT

Customer service and care of the customers

• By entering customer data in to the data base
• By updating customer information
• By handling customer telephone calls and making required activities
• By actively preventing terminations of contracts and reduce of purchased services
• By handling customer feedback and making required activities
• By making customer satisfaction surveys
• By follow up of first delivery to new customer
• By follow up of contract termination and final invoicing
• By making invoicing to customers
• By printing of delivery lists
• By archive of customer documents

The ideal candidate needs to be highly resourceful and innovative developer with extensive experience in the layout, design and coding of websites specifically in Wordpress. You must also possess a strong knowledge of web application development using PHP programming language and MySQL Server databases. 

Responsibilities

• Perform a mix of enhancements, and new development as required
• Work on development or modification of WooCommerce and WordPress plugins to meet the desired functionalities
• Front-end technologies, including HTML5, CSS3, JavaScript, jQuery
• Building user interfaces for websites and/or web applications
• Work cross-functionally to convert business needs into technical specifications

Qualifications

• 0-1 years of experience in web development and software design
• Expertise in front-end technologies (HTML, JavaScript, CSS), Wordpress, PHP, and MySQL databases