Business Analyst (Product Analytics),Top b2c product company only

Role & Responsibilities

• Experience 3-4 years (GB03), 5 years (GB04)
• Product design and UX research background with understanding of software development, retail services, and branding
• Must have developed ecosystem maps or service blueprints in different products
• Must have knowledge related to system architecture (either built or designed)
• Education can be bachelor of technology or design; certifications from renowned institutes on Service Design (SDN or NNg UX research certificate). UK institutes offer Masters in Service Design, as well as certificate programs from IITs.
• Good to have is research/awards in service design or service innovation, work as a service designer with early-stage startup

Ideal Candidate

• Strong Service Design /Customer (user) Experience Design profile
• Mandatory (Experience1) - Must have 3+ YOE in Service Design (Customer Experience Design) across Products/Services with strong experience of end-to-end service thinking (beyond just UI/UX)
• Mandatory (Experience 2) - Must have hands-on experience in creating service blueprints, ecosystem maps, and customer journey maps across multiple products or services
• Mandatory (Experience 3) - Strong understanding of software development lifecycle, retail/service ecosystems, with branding and experience consistency principles
• Mandatory (Experience 4) - Must have working knowledge of system architecture (designed or collaborated closely with engineering teams)
• Mandatory (Portfolio) - Strong portfolio showcasing service design projects, including problem framing, research insights, blueprinting, and implementation impact
• Mandatory (Education) - Bachelor’s degree in Design, Technology, or related field (B.Des / B.Tech or equivalent)
• Highly Preferred (Pedigree) - Candidates from NID College are highly preferred
• Preferred (Certifications) - Relevant certifications in Service Design / UX Research from reputed institutes (e.g., SDN, NNg, IIT programs, or equivalent)
• Preferred (Experience 1) - Experience working as a Service Designer in early-stage startups or involvement in service innovation initiatives / awards / research
• Preferred (Experience 2) - Exposure to service design / service management programs from top institutes (IIMs or equivalent

Key Responsibilities:

• Prepare control room layouts.
• Develop cable and junction box schedules.
• Create wiring and interconnection drawings.
• Perform 3D modeling using E3D, PDMS, or other relevant tools.
• Work on design software such as AutoCAD and MicroStation.
• Ensure accuracy and compliance with project specifications and industry standards.

Required Skills & Platforms:

• Software Proficiency: E3D, AutoCAD (Combination of E3D + AutoCAD is mandatory).
• Experience with PDMS, MicroStation, and E3D preferred.
• Strong understanding of oil & gas instrumentation design.

Responsibilities:

• Design, build, and maintain high-performance, reusable, and reliable code.

Requirements:

• Strong knowledge of swift.
• iOS app architecture.
• REST API Integration.
• Experience in creating fluid animations using UIKit animations and transitions
• Proficient understanding of code versioning tools, such as Git.
• Familiar with APN and Firebase Push notifications.

• Design and develop mobile applications in true service oriented architecture.
• Building mobile applications on Android platform using Java, Kotlin, etc
• Worked on major architectures like MVVM, MVP

That can include the following tasks:

• Develop and revamp creative, eye-catching websites as per the client's needs.
• Work with project managers to discuss the desired website functionality and provide solutions.
• Integrate custom templates/themes into WordPress.

• Knowledge of WordPress Architecture, WooCommerce, Page Builder’s (like Elementor, Divi, Visual Composer etc), and other best practice solutions
• Knowledge of PHP, MySQL, HTML, CSS, Javascript/jQuery.
• Knowledge of child theme creation and customization as per designed based on the requirements
• Knowledge of WordPress plugin and back-end development

Primary Skills & Criteria [Mandatory]

• Technology Business Analyst
• Experience with Finance IT, EPM IT, ETL Processes
• Minimum Work Experience: 12+ years

Other Requirements [Good to have]

• Exposure to tools like Jira, Confluence, etc.
• Exposure to development and production support processes
• Exposure to EPM tools [e.g., HFM, FMDEE, etc.]
• Candidate should be able to lead and track technical developments/tasks independently and present status to management
• Candidate should be self-motivated and self-sufficient to work independently without much supervision
• Strong verbal and written communication skills

Role Duties/Activities

The Technology “Agile Business Analyst” or “Business Analyst” is responsible for ensuring the team works within an Agile delivery method and that their backlog of requirements and analysis feed into Technology Projects and Programmes successfully.

This role will carry out some or all of the following activities:

• Assures delivery through the entire life cycle of the project of user requirements through to live
• Managing the capture, analysis, and documentation of business process (including IT processes)
• Designing solutions or change interventions
• Oversee change management activities which can include diverse tasks such as timeline planning to
• stakeholder engagement
• Manage or collaborate in change interventions such as training and communication
• Tracking and documenting progress and managing status reporting
• Managing implementation of solutions
• Risk identification, risk reporting and devising interventions to mitigating risks
• Budget management and forecasting
• Management of external service providers
• Support Technology teams to manage delivery proactively, balancing scope, schedule, resourcing, dependencies, communications, etc.
• Work with the Technology team and Product Owner to drive improvements in productivity through backlog management, maturity in the use of Agile methodologies (e.g. Scrum, Kanban, Lean), and corresponding management of dependencies
• Oversee the monitoring and reporting of progress, issues, dependencies, risks to the stakeholders
• Ensure adherence to standard controls and drives teams to achieve compliance and framework,
• capability management, Security controls and technology architecture designs

• Work on Examarly’s most complex web applications by designing, implementing, and unit testing the frontend application code.
• Work on UI frameworks and abstractions that help define a reliable, reusable and performant web platform.
• Build a next-gen UI using the latest technologies: React Native, Redux, Sass
• Help teams with defining an architecture that would scale and also encourage best practices.
• Goto person to get clarity of problem statements and also can break down into meaningful tasks.
• Influence and impact a best-in-class customer experience in your group and contribute to overall customer experience in your area.
• Work with stakeholders in defining, planning, estimating and ultimately delivering features that deliver meaningful results and business impact.

• Experience with modern UX technologies such as React Native,  and nodeJS.
• Good understanding of functional programming using JavaScript
• Experience with RESTful services
• Excellent software design and coding skills and understanding of OO concepts.
• Experience with building web experiences and knowing the web technologies
• Ability to debug and resolve issues spanning multiple subsystems.
• Great analytical and problem-solving skills
• Strong expertise with HTML, CSS, Bootstrap
• Experience in working with designers and design tools such as Figma

Primary Skill: Java Script

Secondary: HTML5,JS Library- React.js,React JS,User Experience Design

HTML, CSS, CSS3, JavaScript, Object Oriented JS, Angular JS, Ecma Script (ES6),React JS/Angular/TypeScript

Basic understanding of HTTP protocol, Web Application Design/Architecture

OOPS concept, JSON, AJAX

Knowledge of REST API

Basic understanding of Git

Basic understanding of client-server communication

Ready to take up challenges at work

Learning ability

Team spirit

Basic understanding of single page web application

Analytical Skills

Communication

Adaptability

Logical and Problem Solving