ARCIS e Services
https://arcisindia.comFounded :
1987
Type :
Services
Size :
100-1000
Stage :
Profitable
About
ARCIS is a leading outsourcing solutions provider in India, offering back-office processing services for financial services and telecom sectors. With a presence in 60 cities, ARCIS provides technology-driven real-time solutions to manage geographies for Pan-India companies. It serves the needs of principals in the Life & General Insurance space in an extremely efficient, cost-effective manner without duplicating manpower.
ARCIS has been executing assignments as a third-party outsourcing vendor for over two decades with multinational clients in India. It pioneered back-office processing services long before any of the buzzwords even came into existence. ARCIS collects/recovers a premium of over Rs. 1200 crore per annum across all buckets of Life Insurance portfolios for leading principals through an operation that spans the length and breadth of the country. It has achieved this feat in a short span of a year and a half and services multiple product programs across Life & General Insurance through a shared field force using a unique in-house technology platform.
ARCIS operates in the financial services and telecom sectors, providing outsourcing solutions to companies in the Indian market. It offers back-office processing services for products like credit cards, mortgages, personal loans, insurance, and a variety of other processes. ARCIS also provides technology-driven real-time solutions to manage geographies for Pan-India companies. It serves the needs of principals in the Life & General Insurance space in an extremely efficient, cost-effective manner without duplicating manpower.
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Jobs at ARCIS e Services
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Gurugram
4 - 9 yrs
₹1L - ₹6L / yr
Business Analysis
SQL
Requirement Analysis
Business requirements
Key Responsibilities
- Gather, analyze, and document business and technical requirements.
- Translate business needs into functional and technical specifications.
- Collaborate with developers, architects, QA teams, and stakeholders throughout the SDLC.
- Conduct requirement workshops, stakeholder interviews, and process mapping sessions.
- Create BRDs, FRDs, user stories, workflows, use cases, and process diagrams.
- Analyze existing systems and recommend improvements or automation opportunities.
- Support API integrations, data mapping, and system interoperability initiatives.
- Work with SQL queries and datasets for analysis and reporting.
- Assist QA teams with test scenarios, UAT coordination, and validation.
- Facilitate Agile ceremonies including sprint planning, backlog grooming, and retrospectives.
- Ensure project deliverables align with business goals and compliance requirements.
- Track project progress, risks, dependencies, and change requests
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The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
Pune
3 - 9 yrs
₹6L - ₹8L / yr
Tableau
Salesforce
Salesforce CRM
Integration
- Connect and integrate Tableau with Salesforce Data Cloud as a primary data source
- Handle large datasets from Salesforce Data Cloud and Salesforce Core Cloud, ensuring efficient query performance
- Implement of row-level security (RLS) and data governance.
- Experience with Salesforce Data Cloud (Data Modeling, DLOs, DMOs) and Permission Sets.
- Troubleshoot data discrepancies between Salesforce Data Cloud and Tableau outputs
- Understanding Salesforce objects (Leads, Opportunities, Accounts, User, Job Card, Invoice)
- handling different data granularities (lead, opportunity, aggregated targets)
Understanding CRM analytics and customer lifecycle metrics
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