Strategy & Consultants

Role Overview 

The Business Analyst for the CCX Customer Success AI Acceleration workstream partners closely with Engineering, Product Management, and Program teams to translate customer success strategy and AIdriven use cases into clear, actionable requirements that enable scalable delivery. This role sits on the engineering side of the house, acting as a connective layer between business intent, technical execution, and AIenabled platform outcomes. 

The Business Analyst ensures that AI acceleration initiatives across the Customer Success Platform are well‑defined, appropriately prioritized, and traceable from business objectives through system design and delivery. This includes refining problem statements, documenting requirements, supporting backlog readiness, and helping teams move quickly without losing alignment or clarity. 

Requirements 

• Proven experience as a Business Analyst supporting engineering teams, preferably in enterprise, platform, or SaaS environments. 

• Strong ability to translate business needs, customer success objectives, and AI use cases into clear functional and non‑functional requirements. 

• Experience working on AI‑enabled or data‑driven products, including concepts such as automation, recommendations, agentic workflows, or insights powered by analytics. 

• Ability to partner effectively with Engineers, Product Managers, Technical Program Managers, and UX to support backlog refinement and delivery planning. 

• Experience creating and maintaining artifacts such as user stories, acceptance criteria, process flows, data mappings, and dependency documentation. 

• Comfort operating in fast‑paced, iterative delivery environments, supporting AI acceleration efforts where requirements evolve quickly. 

• Strong analytical skills with the ability to identify gaps, risks, dependencies, and edge cases early in the development lifecycle. 

• Clear written and verbal communication skills, with the ability to align technical and non‑technical stakeholders. 

• Familiarity with ServiceNow‑style enterprise platforms, customer success workflows, or complex system integrations is a strong plus. 

• Bachelor’s degree in Business, Information Systems, Engineering, or a related field—or equivalent professional experience. 

RapidEye (rapideyeinspections.com) is AI-powered inspection intelligence for physical spaces. We are a US startup and our marketing runs on AI tools. We are hiring one person to run it with us, working directly with the two co-founders.

What you will do:

- Video ads and launch videos, made with AI video tools

- Paid ads: run experiments and track what works

- Growth operations: contact lists, scheduling, outreach support

- More over time, as you prove yourself

Who we want: You use AI tools daily and can make them do hard things. Excellent written English. Precise: you follow instructions exactly and flag ambiguity instead of guessing. Hungry, and looking to grow fast at a startup.

How we hire: apply at https://rapideyeinspections.com/apply/ and we send you a short test. Then a paid trial, then a full-time offer.

Fully remote, full-time, daily check-in with the co-founders. Pay: ₹40,000 to ₹65,000 per month, set by the trial project, with room to grow and promotions.

We are a UK-based ecommerce company looking for a hands-on AI Automation & Integrations Engineer based in India to work directly with the founder.

Our goal is to progressively build an AI-first ecommerce operation by using AI, automation, APIs and software integrations to reduce manual work, improve decision-making and identify opportunities to increase revenue and profitability.

This is not a traditional data science or prompt engineering role. We are looking for a builder who can understand real business problems and turn them into reliable working systems.

What you will work on

• Build AI-powered automations and internal tools
• Connect ecommerce platforms and business systems through APIs and webhooks
• Build AI agents and LLM-powered workflows
• Automate repetitive operational processes
• Work with Shopify and ecommerce data
• Build automated reporting, alerts and business intelligence
• Develop inventory forecasting and operational tools
• Integrate AI with customer service, marketing, fulfilment and other business systems
• Identify new areas where AI and automation can improve efficiency, revenue or profitability
• Maintain and improve existing automations

Required skills

• Strong Python experience
• Strong understanding of REST APIs and webhooks
• Experience building software integrations and automations
• Practical experience using LLM APIs such as Claude, OpenAI or Gemini
• Experience working with databases such as PostgreSQL
• Git/GitHub
• Strong problem-solving ability
• Good written and spoken English
• Ability to work independently and take ownership of projects

Highly desirable

• n8n
• Shopify Admin API
• GraphQL
• JavaScript/TypeScript
• AI agents
• LangGraph/LangChain
• MCP
• AWS/GCP
• Ecommerce experience
• Data extraction/scraping
• Customer service or marketing integrations

We value real projects and practical ability more than certificates.

Candidates should be comfortable showing examples of AI automations, integrations, agents or software systems they have personally built.

Location: Remote, India

Experience: 3-7 years

Salary: ₹15-22 LPA depending on experience

About the Role

We are a 25-year-old company building toward a technology-centered workforce where AI agents and automation handle more of the day-to-day work, supported by people with specialized expertise.

We are automating our existing workflows, expanding our use of agentic AI, launching a sister company next year, and building a fleet of Hermes AI agents to delegate and manage work.

We are looking for a hands-on AI Systems Architect & Company Technology Lead to help build, connect, and continuously improve these systems.

Key Responsibilities

·       Own and improve our Microsoft 365 technology environment and AI-powered workflows.

·       Build automations connecting email, meetings, Planner, and other business systems.

·       Research, test, implement, and maintain AI tools and integrations.

·       Build and manage the Hermes agent fleet, including shared memory, delegation rules, workflows, and reporting.

·       Connect AI agents to business systems and SaaS platforms using APIs, webhooks, databases, and automation tools.

·       Help build an internal agentic marketing department by selecting and connecting the right AI tools.

·       Continuously troubleshoot, improve, and document our technology systems.

·       Help apply these systems as the company expands into new ventures.

Must-Haves

·       Strong technical problem-solving and self-teaching ability.

·       Solid hands-on experience building, configuring, and managing AI agents.

·       Experience connecting AI agents and multiple SaaS platforms using APIs, webhooks, databases, and automation tools.

·       Comfortable with Python, JavaScript, or similar.

·       Ability to independently research, build, test, troubleshoot, and improve systems.

·       Strong interest in AI, automation, and emerging technology.

This is a rapidly changing field therefore Direct experience working with actual Hermes agents is not required. However, hands-on experience working with AI agents is required.

What we need is someone who already understands the fundamentals of deploying AI agents, giving them instructions and tools, connecting them to other systems, and making them work reliably in a real business environment.

The Opportunity

This is an opportunity to help us discover and implement what is actually possible with AI today, and to lead the process of expanding workflows along with the rapidly advancing capabilities — this role is not only to implement a technology that has already been figured out.

Our mission at Matterway is to eliminate friction in digital processes.

Through real-time automation and decision augmentation, we help users work more efficiently, reduce errors, and achieve better outcomes.

We are looking for a hands-on, client-focused problem solver to join our delivery team. You will work closely with enterprise clients to understand their processes and turn business challenges into intuitive automation and AI solutions.

Working at the intersection of client partnership, process discovery, and solution design, you will create solutions that deliver measurable value. You will also contribute to the evolution of Matterway's automation offering and help shape how agentic AI is applied to the future of work.

As part of our international team across Europe and India, you'll thrive in a fast-paced, startup-like environment where priorities evolve quickly, building trusted client relationships and turning ideas into practical solutions.

Responsibilities

• Own end-to-end delivery of automation & AI solutions for enterprise clients. You are the single point of accountability for deliverables, timelines, budgets and overall project success.
• Analyse business pain points and design intuitive experiences and interfaces that your users will love.
• Create detailed wireframes, mockups, and user stories, and work closely with developers to bring your vision to life.
• Use analytics to measure success after go‑live and ensure your solutions deliver real business impact.
• Build lasting client relationships that drive expansion and referrals.

What we are looking for

• 5+ years in client-facing roles where you've managed complex projects.
• Strong skills in business analysis, UI/UX, and project management.
• An undeniable sense of ownership: you're driven by results, not just tasks.
• Excitement about working in a fast‑paced, startup‑like environment.
• Exceptional written and verbal English. Other languages, especially German, are a plus

Job Overview

We are looking for an experienced AI/ML Engineer with strong full-stack development skills to design, develop, and deploy AI-powered applications. The ideal candidate should be proficient in Python backend development, frontend technologies, and LLM integration, with the ability to build end-to-end AI-native products, custom dashboards, and lightweight applications.

This role focuses on applying AI to real-world business problems through rapid prototyping, prompt engineering, Retrieval-Augmented Generation (RAG), and scalable application development.

Key Responsibilities

• Design, develop, and deploy end-to-end AI-powered applications.
• Build backend services and REST APIs using Python.
• Develop responsive frontends using React, Next.js, or similar frameworks.
• Integrate LLM APIs such as OpenAI, Claude, and Hugging Face into production applications.
• Build custom dashboards, internal tools, micro-apps, and AI-driven business solutions.
• Implement prompt engineering, embeddings, RAG pipelines, and context-aware AI systems.
• Rapidly prototype and validate ideas using modern AI-assisted development workflows.
• Optimize application performance, scalability, reliability, and AI usage costs.
• Work with data processing libraries such as Pandas and NumPy.
• Collaborate with product and business teams to translate requirements into functional AI solutions.
• Take ownership of features from ideation and development through testing, deployment, and production support.

Required Skills & Qualifications

• 2+ years of experience in software engineering, AI engineering, or application development.
• Strong proficiency in Python and backend development.
• Hands-on experience with React, Next.js, or similar frontend technologies.
• Practical experience integrating LLM APIs such as OpenAI, Claude, or Hugging Face.
• Understanding of REST APIs, microservices, and system design principles.
• Knowledge of prompt engineering, embeddings, and RAG architectures.
• Experience with data processing using Pandas and NumPy.
• Ability to independently build, test, and deploy full-stack applications.
• Strong problem-solving, debugging, and analytical skills.
• Ability to work in a fast-paced environment with a strong ownership mindset.

Good to Have

• Experience with LangChain, LlamaIndex, or similar AI frameworks.
• Familiarity with vector databases such as Pinecone, Weaviate, or Supabase.
• Experience building AI chat interfaces, copilots, assistants, and custom dashboards.
• Familiarity with cloud platforms, application deployment, and production monitoring.
• Experience with AI-assisted coding tools and rapid prototyping workflows.

What We Are Looking For

• A full-stack AI engineer who is comfortable working across both backend and frontend development.
• Someone focused on building practical AI-powered products rather than only training machine learning models.
• A developer who can prototype quickly, validate ideas, and iterate efficiently using a “vibe coding” approach.
• A self-driven professional who can take ownership of a feature from concept to production.

Please note that this job is only for Ahmedabad location.

About AppMaker (by StarApps)

We don’t just build apps; we build massive revenue channels for the world's most exciting brands.

AppMaker is a top-tier, zero-code mobile app builder for Shopify merchants. We empower brands to create stunning, high-performance native iOS and Android apps that drive real growth. We are the trusted engine behind the mobile commerce success of industry leaders and iconic global and Indian brands, including Levi’s, Jockey, XYXX, Rare Rabbit, Supertails, Kalki, and many more.

The Opportunity

The mobile app market is growing at an unprecedented pace, and with $1M ARR, AppMaker is positioned extremely well as a proven leader in this category. We are now looking for a creative, data-obsessed, and AI-native marketer to help us scale our demand generation, expand our global footprint, and elevate our brand presence to the next level.

If you love the intersection of SaaS, e-commerce, and cutting-edge tech, this is your playground.

What You’ll Drive

A. Business Growth & Global Expansion

• Drive International Demand: Execute targeted campaigns to systematically increase demos and pipeline velocity in the North American market.
• Foundation SEO & Ads: Take ownership of our digital foundation by focusing heavily on high-intent SEO and paid ad strategies to drive consistent inbound growth.
• Multi-Channel Execution: Design and optimize high-converting campaigns across email, LinkedIn, YouTube, Instagram, and newsletters.

B. Brand & Community Curation

• Curate Events for B2C Brands: Design, organize, and execute high-impact experiential events tailored for leading B2C and D2C brands.
• Curate Podcasts: Host and curate insightful podcast properties that bring together industry leaders, innovators, and thinkers.
• Curate Social Media Strategy: Build and execute a comprehensive, high-engagement social media strategy to position Appmaker as a thought leader.

Who You Are

• Experienced in the Space: You have 1–4 years of marketing experience, ideally in SaaS.
• AI-Native: You actively use AI tools to multiply your output and optimize your marketing workflows.
• An Experimenter at Heart: You aren't afraid to test new channels, scale what works, and pivot fast based on data.

Bonus Points If You Have:

• Deep knowledge or prior experience within the Shopify ecosystem.
• Experience building highly automated AI outbound workflows.

Why Join Us?

At AppMaker, you will be at the forefront of the mobile commerce revolution, working from our Pune office with a fast-moving, innovative team. You’ll get the creative freedom to test bold ideas, the resources to capture the global market, and the opportunity to grow your career alongside a rapidly scaling global SaaS product.

Ready to build the future of mobile commerce? Apply now.

AI Product Builder | Consumer Experiences

TL;DR: ₹1 lakh/month. HSR Layout, Bengaluru. Full-time, in-person preferred, with flexibility for an exceptional fit. Use AI to build and refine consumer experiences. No CV or prior experience required. Apply by email, then an unpaid 48-hour workout assignment.

I'm Vishnu, building Aira. AI is the biggest equaliser we have, but nobody has figured out the consumer use case yet. I think Aira will be the reason everyday people start using AI daily.

I don't believe chatting is the final interface for AI. So Aira is built around a hand-drawn character that feels alive, shapes what's on your screen, and brings voice, animation and music together. The goal is the best answer, delivered in the best way for your situation, with help acting on it.

Say you're deciding what to cook. Aira helps you pick a meal, shows the ingredients, arranges the purchase with your confirmation. While you cook, it keeps the recipe and your current step on screen, speaks short instructions, and waits while your hands are busy. The same screen won't work at the gym, in meditation or while fixing a tyre. The conversation, the actions and what you see and hear should feel like one experience that adapts to what you're doing.

I'm hiring people who would have wanted to work on the first iPhone. People who obsessed over the small details that made something unfamiliar feel natural, and cared about what a person felt the first time they used it.

We've built the foundation. Your job is to take an experience, decide how it should work, build it with AI, and keep agonising until it feels right. In practice: tuning prompts and behaviour files, building or changing screen components with AI, and testing what you've made.

You may not yet be able to explain why an interaction feels incomplete. I want you to follow that feeling and build a better version. That's why we don't ask for a CV, prior experience or a coding background. We need product thinking, creativity and ownership — you question what AI gives you, make it work, and keep improving it.

We're launching in San Francisco this month. You'll work directly with me and help shape what people experience the first time they meet Aira.

The process

You'll build a workout experience from a minimal starter. We give you a stepper, a timer and the component plumbing; you decide how it behaves and build the rest. Anyone can attempt it, before any screening. You have 48 hours after receiving it. It's unpaid, for evaluation only, and your work stays yours.

AI helps me review, but I pick the shortlist myself. Shortlisted candidates get a 30-minute conversation. I aim to reply within 24 hours of submission and finish within a week.

Tealbox Digital · Gurgaon · Hybrid, 3 days a week · 5–10 years' experience

₹20–26 lakh fixed + up to 20% variable

Please fill the form to apply: https://forms.gle/zi11r958i7hjneRQA

The bet we're making

Most of what a media buyer does today - building campaigns, structuring accounts, reading reports, spotting the obvious optimisation - is going to be absorbed by AI. Not in five years. Now.

If that's right, the scarce skill in an agency stops being platform expertise. It becomes two things. Knowing what to point the systems at. And being the person a client actually trusts.

We're hiring for that role. You'd own a portfolio of client businesses. You'd run them through an AI layer we're building. You'd be the human accountable for what comes out. Not an account manager who uses AI. Someone whose job is to get far more done per person than the industry thinks possible.

About Tealbox

We're a paid media agency for B2B SaaS and DTC brands, on Meta, Google and YouTube. Accounts run from ₹5 lakh to ₹5 crore a month in ad spend. Small team, serious about the craft. We're working out what an agency should be once the execution gets automated.

What you'd own

• The portfolio. A book of client businesses, end to end. Measured on whether clients stay and grow and on the portfolio's margin - not on what you shipped.
• The client relationship. You're the person they call. You bring a point of view they didn't ask for. You tell them the truth when it's inconvenient. You say no when no is right.
• Quality control at scale. The hard part. Twenty accounts of AI-generated analysis means twenty accounts of plausible-looking output. Some of it is wrong. All of it is spending someone's money. You're the check.
• The AI layer, applied. We build the systems. You decide how they're used on each account. You spot where they're working and where they're producing confident nonsense. You tell us what to build next.
• A small pod. A couple of people plus the systems. You coach them and set how the pod works.

Who we're looking for

Five to ten years in account management, client servicing, performance marketing or growth. We care more about the shape of your judgment than the label on your CV.

• Business judgment. You see what actually drives a client's business. When you see a number, you have an instinct for whether it's plausible before you check.
• Client trust. You've held senior relationships and kept them. You've challenged a client and been right.
• AI fluency you can show. Not "I use ChatGPT." You've changed how you work. You know where the tools break. You've built something other people now use.
• The scepticism to catch a wrong answer. You don't accept confident output because it's well formatted.

On advertising knowledge, read carefully. You need to read performance data with confidence. You need to hold your own with a media buyer. You need to be credible with a client about why performance moved. That's a real bar and we'll test it. You do not need to build campaigns yourself. We think the buying craft moves into the systems. What doesn't move is judgment about whether the output is any good. If you're a strong media buyer who wants to keep building campaigns, this job will frustrate you.

Compensation

Fixed: ₹20–26 lakh a year, depending on experience. Variable: up to 20% of fixed, paid twice a year. Three targets: client retention in your portfolio, portfolio margin, and accounts under management.

Why this is worth your time

• You'd be early on the thing everyone's about to do. Every agency will claim to be AI-native within two years. You'd have actually done it, with proof.
• Your output is your market value. If you can run twenty-five accounts where a peer runs six, you're worth several times that peer in the market. The variable is built to reflect that. This role makes you more valuable, not more locked in.
• Direct line to the founder building the system you use. Your feedback goes straight to the person building it.

The honest version

• The AI layer runs on a few accounts today. It's being expanded. Some of what you need will be ready when you join. Some won't. You'd shape it from real problems.
• The ramp is real. You start with five to eight accounts, not twenty. Twenty to thirty is where this goes within a year, if the systems deliver. That's the direction, not the starting line.
• Gurgaon-based, hybrid, three days a week in office; days agreed with Varun.
• We work to the outcome. When a client outcome, a launch or a live problem needs attention outside normal hours, we deal with it. That expectation grows with seniority. Three things come with it. Your manager owes you recovery time after a heavy stretch. Anything that causes repeated out-of-hours work gets fixed as a process problem, not absorbed. And nobody here measures commitment by response time at midnight.
• We're mid-repair. We're a founder-led business fixing how it manages people. You'd be joining during, not after.
• Nobody has done this job before. Including us.

How we'll hire

Four rounds, quick, and you'll know where you stand at every step.

1. Track record and business judgment: A conversation.
2. Assignment: A three-hour take-home exercise.
3. Client leadership: Assignment discussion and a live client role-play.
4. Values and ways of working: A two-way conversation.

If this sounds like the kind of challenge you’d enjoy, we’d love to hear from you.

About the Role

Antier Solutions is looking for a mature, highly capable, and comprehensive Marketing Manager to lead our global marketing department.

In this role, you will act as the anchor and orchestrator for our entire marketing ecosystem. You will be directly responsible for managing, mentoring, and scaling a diverse in-house team of Content Writers, Social Media Marketers (SMM), Performance Marketers (PPC), Community Managers, and SEO Specialists.

We need a leader who can take broad business goals from the leadership team and translate them into actionable, high-yielding marketing campaigns. The ideal candidate must possess the unique ability to manage both creative minds (Writers/Designers) and data-driven analytical profiles (PPC/SEO), aligning them to drive predictable inbound leads.

Prior experience in high-performance IT services or B2B tech companies is highly preferred.

Key Responsibilities

1. Team Leadership, Workflows & Resource Management

Cross-Functional Alignment: Oversee the daily operations of all marketing sub-departments (Content, SMM, PPC, SEO, and Community). Break down departmental silos to ensure smooth, agile collaboration.

Process Standardization: Design and enforce structured workflows using internal project management tools. Establish clear KPIs, content delivery calendars, and campaign turnaround timelines (SLAs).

Resource Optimization: Manage internal team bandwidth effectively. Balance the workload of writers and designers to ensure high-quality output without execution bottlenecks.

2. End-to-End Inbound Strategy & Lead Generation

Campaign Architecture: Design, execute, and monitor comprehensive multi-channel inbound marketing strategies tailored for global enterprise clients (B2B).

Funnel Optimization: Take ownership of the marketing automation tech stack to build lead-scoring models, behavioral email nurturing, and landing page optimization.

Paid & Organic Balance: Supervise paid acquisition strategies (Google Ads, LinkedIn Ads, Meta Ads) managed by the PPC team, ensuring they complement the long-term organic growth driven by the SEO and Content teams.

3. Core Marketing Operations (Budgeting & Analysis)

Budget ROI Allocation: Plan, allocate, and manage the monthly and quarterly marketing budget across paid ads, software tools, and external resources, ensuring minimum leakage and maximum ROI.

Competitor & Market Intelligence: Conduct ongoing competitor mapping and trend analysis in the tech service sector to keep Antier's positioning ahead of the market.

Vendor & Agency Management: Evaluate and manage relationships with external vendors, freelance creators, or PR agencies when scaling requires outsourcing.

4. Brand Governance & Community Advocacy

Unified Brand Voice: Act as the ultimate gatekeeper for Antier's global brand identity. Ensure that everything-from a 2-line tweet by SMM to a 2000-word whitepaper by the content team-maintains absolute professional consistency.

Community Engagement: Guide the Community Managers to design retention and engagement strategies that turn users/followers into active brand advocates.

5. Analytics & Leadership Reporting

Data Consolidation: Build and maintain unified tracking dashboards (using GA4, CRM data, and platform metrics) to get a clear picture of marketing performance.

Executive Reviews: Present deeply analytical weekly and monthly reports to the Management, focusing on metrics like Customer Acquisition Cost (CAC), pipeline velocity, and conversion rates.

Tech Innovation & AI Automation

While this is a core team-leadership and strategic role, the candidate must have a sharp eye for modern tech depth. The ideal candidate should have hands-on experience or deep workflow knowledge of AI automation via AI Agents to eliminate and automate repetitive tasks across marketing functions. This includes leveraging technology to optimize the writing team's research speed, scaling creative asset variations for SMM/PPC, running automated report compilation, and setting up automated conversational bots to triage inbound traffic within our community channels effectively.

Required Profile & Core Competencies

Experience Matrix: 8-12 years in B2B/IT Services or SaaS marketing, showing a clear career progression from an execution specialist to a Manager.

Domain Fluency: Must be able to speak the language of all sub-departments fluently. You should be able to critique ad copies with writers, discuss CPA/Quality Scores with PPC, analyze Core Web Vitals with SEO, and review engagement strategies with Community Managers.

Problem-Solving & Crisis Management: Ability to handle sudden dips in traffic/leads or manage PR/social media crises with calm, structured communication.

Tools Knowledge: Advanced proficiency with CRM & Automation hubs (HubSpot/Marketo), Analytics (GA4/Google Search Console), and collaboration tools.

Soft Skills: High emotional intelligence (EQ), leadership capability to manage diverse creative/technical teams, and exceptional written and verbal English communication.