Cutshort logo
EaseMyTrip.com logo
Hotel customer support
Hotel customer support
EaseMyTrip.com's logo

Hotel customer support

Zainab Siddiqui's profile picture
Posted by Zainab Siddiqui
1 - 2 yrs
₹2L - ₹2.5L / yr
Gurugram
Skills
Communication Skills
Customer Support
Customer Service

Job Title: Hotel Operations Executive

Location - Gurgaon ( Sec 32 )


Job Summary:

We are looking for a Hotel Operations Executive to manage post-booking activities, including modifications, cancellations, and customer support. The role requires coordination with hotels, handling escalations, and ensuring a smooth guest experience.

Key Responsibilities:

  • Manage post-booking queries, modifications, and cancellations.
  • Coordinate with hotels for confirmations and issue resolution.
  • Provide customer support via calls, emails, and chats.
  • Handle escalations, refunds, and payment discrepancies.
  • Maintain booking records and improve processes.

Requirements:

  • Experience: 1+ years in hotel reservations, operations, or customer service.
  • Skills: Strong communication, problem-solving, and coordination.
  • Technical: Familiarity with OTA booking systems is a plus.


About Us

 - Bootstrapped itself till IPO

- 2nd Largest OTA

Easy Trip Planners Limited commenced operations in 2008. We have a certificate of accreditation from the International Air Transport Association, approval as a travel agent from the Ministry of Tourism, Government of India, and are an allied member of the Indian Association of Tour Operators. We operate across three distinct distribution channels of B2B2C (business to business to customer), B2C (business to customer), and B2E (business to enterprise) providing us access to a diversified customer base. We have offices across Delhi, Mumbai, Noida and Bengaluru in India and USA, Philippines, Singapore, Dubai, Thailand and UK. Our shares are listed on the National Stock Exchange and the BSE. We provide end-to-end travel solutions for all travel needs such as Airline Tickets, Taxi & Private, Cab Booking, Travel Insurance, Rail and Bus Tickets, Activities and Attraction Tickets, Hotel Booking, Customized Holiday Packages, and Visa Processing Services, under one roof with a click of a button. Read more at: https://www.easemytrip.com/about-us.htm.

Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About EaseMyTrip.com

Founded :
2008
Type :
Product
Size :
500-1000
Stage :
Profitable

About

EaseMyTrip commenced its operations in 2008 by focusing on the B2B2C (business to business to customer) distribution channel and providing travel agents access to its website to book domestic travel airline tickets in order to cater to the offline travel market in India. Subsequently, by leveraging its B2B2C channel, the company commenced operations in the B2C (business to customer) distribution channel in 2011by primarily focusing on the growing Indian middle class population's travel requirements. With our presence in the B2B2C and B2C channels, we were able to commence operations in the B2E (business to enterprise) distribution channel in 2013 with the aim of providing end-to-end travel solutions to corporates. Our presence in three distinct distribution channels provide us with a diversified customer base and wide distribution network. We believe that the strength of our brand, the quality of our services, our user-friendly websites (www.easemytrip.com and www.easemytrip.in), android and iOS based mobile applications (EaseMyTrip), our customer centric approach, as well as our efficient marketing programs have enabled us to develop significant market share in the domestic airline ticket business in India. In Fiscal 2019, GoAir, and SpiceJet, recognized us as amongst the top travel partners in terms of revenue and passenger count. The strength of our brand has increased significantly over the years. Our technology-enabled infrastructure and systems have enabled us to operate and maintain an efficient and lean organization related to the size of our operations. We have not required any equity infusion subsequent to our original incorporation requirements, and we have historically financed our working capital requirements and the expansion of our business and operations primarily through funds generated from our operations and debt financing.

Read more

Connect with the team

Profile picture
Prashant Pitti

Company social profiles

linkedin

Similar jobs

Chennai
1 - 2 yrs
₹6L - ₹8L / yr
skill iconNodeJS (Node.js)
skill iconReact.js
skill iconMongoDB
CI/CD
skill iconJavascript
+3 more

Job Description – Full Stack Development (various levels)

"RAP - Rapid Acceleration Partners" provides practical AI solutions for digital business transformation. Intending to democratize AI, RAP has developed RAPFlow - an AI orchestration platform for building content intelligence solutions and RAPBot - an RPA tool for end-to-end automation. RAP’s vision is to provide a unified Intelligent Process Automation platform centered around Computer Vision and Natural Language Processing, combining it with RPA.


If you have the passion to be part of a fast-growing team that is geared towards redefining how IPA solutions are delivered and have that X Factor to contribute to a world class product, we have a place for you! Visit https://rapidautomation.ai/ for more details about RAP.



Position : Full Stack Developer (various levels)

Location : Chennai

Experience : 1-2 Years

Job type : Permanent


Team: You will be part of an engineering team, developing software that enables customers to automate business processes with low-code/no-code. The product(s) that you will work on have Web Applications, Web Services, AI components/services, Desktop, and Browser automation 

components, Data Pipelines, Analytics, Frameworks for development/testing/CICD, and more.


Responsibilities: Full Stack Engineer, i.e.

• Work on any/all layers of existing or new products, developing end-to-end features

• Build generic or custom solutions for PoCs

• Package/deploy/support/maintain the product in production and dev/test environments


Skills - Must have:

• Full Stack Development

• React

• Node.js

• TypeScript

• Mongodb


Skills – Good to have:

• Docker

• Node-RED

• DevOps - CI/CD

• Cloud deployment, architecture, and technologies

Read more
protovec technologies pvt ltd
Remote only
0 - 1 yrs
₹1.5L - ₹2.5L / yr
PLC Scada
HMI
Project commissioning

Job description

l PLC Programming, SCADA design, Conducting FAT, SAT, Installation and

Commissioning.

l PLC Programming exposure to any one or more Allen Bradley (Micro/CompactLogix) ,

Mitsubishi (FX and Q Series), Siemens ( S7 300/400/1200/1500), Omron

l (Creating new applications, animation, (communication with PLC ) HMI (Creating new

applications, animation, communication with PLC).

l Knowledge of working principle of Instrumentation Sensors, Proximity sensors, RTD,

Flow transmitter etc. 

l Knowledge of the working principles of Motors Starting methods of 3phase induction

motor, speed control.

l Switch Gears Knowledge of Relay, Contactor, MCB, MPCB, ELCB, Breakers.

l Panel Design Star Delta, DOL, Current Transformer, Potential Transformer, Wiring etc

 

Required Candidate profile

Any certification course or Knowledge about PLC /HMI/SCADA

Qualification -B.E/B.Tech : Electrical /Electronic & Telecommunication / Instrumentation

Employment Type: Full Time, Permanent

Should be punctual and dedicated towards the work.

Should be able to deliver quality work on-time.

 

Education

Qualification -B.E/B.Tech : Electrical /Electronic & Telecommunication / Instrumentation

Read more
Fintech leader on global transaction in banking
Fintech leader on global transaction in banking
Agency job
via The Hub by Sridevi Viswanathan
Kolkata, Mumbai, Hyderabad, Pune
2 - 8 yrs
₹9L - ₹15L / yr
skill iconJava
skill iconSpring Boot
RESTful APIs

Key Responsibilities:

  • Development of a Single Page Application (SPA) and it's components in Typescript: deployed and optimized for progressive mobile and browsers using Angular 2 and Ionic 2 frameworks.
  • Creating custom, general use modules and smart components which extend the elements and modules of core Angular framework.
  • Creating self-contained, reusable, and testable modules and components in Typescript and using responsive HTML and CSS.
  • Architecting and automating the build process for production, using task runners or scripts.
  • Writing non-blocking code, and resorting to advanced techniques such as multi-threading, when needed

Skills and Qualifications:

  • Should have experience with CSS 3, SCSS, Java script and HTML5.
  • Full-time knowledge of Angular practices and commonly used modules based on extensive work experience. Or 2 Year or more experience with other industry-leading frameworks like React.
  • Minimum 1-year experience in working and extending one of the CSS or UI frameworks like Ng-lightening, Angular-material

Education:

  • BE / BTech / MCA
Read more
Swiggy
at Swiggy
3 candid answers
Anku Kumari
Posted by Anku Kumari
Delhi
3 - 6 yrs
₹8L - ₹15L / yr
skill iconLaravel
skill iconPHP
MySQL
skill iconCodeIgniter
Qualification - Btech 
Location - Sultanpur Delhi
Key skills - Php , Laravel , Mysql, Golang
Salary - No bar for deserving candidate
Read more
WONDRx
at WONDRx
3 recruiters
Aarti Wagle
Posted by Aarti Wagle
Mumbai
7 - 15 yrs
₹10L - ₹15L / yr
skill iconJava
Software architecture
Dear Candidate,

We are hiring a solutions architect on full time / freelancing basis

Location - Mumbai (Remote work is fine)

Experience - Minimum 7 years

Mandatory Skills sets:
Java
Develop software architecture for Java applications
Troubleshoot design flaws & system bottlenecks
Define structure of program/system
Read more
nCircle Tech
at nCircle Tech
2 recruiters
Monika Ghule
Posted by Monika Ghule
Pune
2 - 5 yrs
₹3L - ₹18L / yr
skill iconC++
skill iconC
We are looking for someone who is good with below technologies. 
  • Well versed with Programming Languages C, C++
  • At least 2 years of experience working in projects in CAD/CAM or 3D graphics APIs like OpenGL, OpenGL-ES, or WebGL, etc.
  • Good hold on Geometry
  • Able to work independently as needed .
  • Able to participate and drive in customer scoping sessions, able to do designs and design reviews, code reviews etc.
  • Good communication and client facing skills
  • Quick learner 
  • Self-driven person
  • We are looking for someone who can join soon
Read more
Best-in-class technology & software infrastructure in Mumbai
Best-in-class technology & software infrastructure in Mumbai
Agency job
via Multi Recruit by Sapna Deb
Mumbai
3 - 7 yrs
₹2L - ₹5L / yr
IT Recruiter
Tech Recruitment
Recruitment/Talent Acquisition
Human Resources (HR)
Recruiter

Key Skills:

 

  • Must have good Communication.
  • Individual contributor having good min 1-year hands-on experience on job portals & knowledge of social media hiring.
  • Should be able to handle end to the end hiring process.
  • Good with excel, reports & data management.
  • Must have a proven track record hiring in the e-learning/publishing domain will be a plus.
  • Should be presentable, thoughtful & have an understanding of the professional work environment.
  • Solid ability to conduct different types of interviews (structured, competency-based, stress etc)
  • Hands-on experience with various selection processes (video interviewing, phone interviewing, reference check etc)
  • Ability to organize skills assessment centres (in tray activities, work samples, psychometric and IQ/EQ tests, etc)
  • Familiarity with HR databases, Applicant Tracking Systems (ATS) and Candidate Management Systems (CMS)
  • Hands-on experience with recruiting software, as well as Human Resource Information Systems (HRIS) or Human Resource Management Systems (HRMS)
  • Excellent communication and interpersonal skills
  • Strong decision-making skills

 

Responsibilities

  • Develop and update job descriptions and job specifications.
  • Perform job and task analysis to document job requirements and objectives
  • Prepare recruitment materials and post jobs to appropriate job board/newspapers/colleges etc
  • Source and recruit candidates by using databases, social media etc
  • Screen candidates resume and job applications
  • Conduct interviews using various reliable recruiting and selection tools/methods to filter candidates within schedule
  • Assess applicants’ relevant knowledge, skills, soft skills, experience and aptitudes
  • Onboard new employees in order to become fully integrated
  • Monitor and apply HR recruiting best practices
  • Provide analytical and well documented recruiting reports to the rest of the team
  • Act as a point of contact and build influential candidate relationships during the selection process
  • Promote the company’s reputation as “Great place to work”
Read more
IAST Software Solutions Private Limited
Priyanka Mishra
Posted by Priyanka Mishra
Bengaluru (Bangalore)
2 - 4 yrs
₹1L - ₹18L / yr
BSW Developer
BSW
BSW modules
CANSM
NM
+2 more
  • Strong Experience on Autosar 4.x BSW modules configuration and development on any one of the below mentioned modules
    • Com stack (COM, CANSM, CANNM)
    • Memory stack (NvM, Fls, Fee)
    • Diagnostic stack (DEM, DCM, FIM)
    • System Services (BswM, EcuM, ComM, OS)
  • Knowledge and Experience on AUTOSAR standard, AUTOSAR configuration tools (EB Tresos, Vector Configurator DaVinci, ETAS isolar)
  • Excellent programming skill in C language
  • knowledge on Requirements Engineering, Traceability and experience using any of the requirement engineering tools – DOORS
  • Involvement on RDCT of software development.
  • Experience using the measurement/testing tools – CANoe, Trace32, MiniWiggler
  • Excellent debugging, analytical, logical and communication skills
  • Knowledge/Working Experience in Scripting languages – Python, CAPL.
  • knowledge on Quality Management – Automotive SPICE
  • Experience working in Agile-Scrum/Kanban development process
Read more
Rhyzome Studio
at Rhyzome Studio
3 recruiters
Roshni Khanchandani
Posted by Roshni Khanchandani
Mumbai
1 - 3 yrs
₹3.6L - ₹5L / yr
FISMA
User Interface (UI) Design
Adobe Photoshop
skill iconAdobe Illustrator
Adobe Indesign
+1 more
We require a professional Web UI Designer with experience in WordPress / Shopify platforms. We're looking for a candidate who has designed functional, attractive websites previously who loves, modern, responsive websites with excellent navigational structures and detailed linking. If you stay current with the latest in web design and development trends, you'd be a great fit for this position.

- Drawing up detailed website specifications
- Designing sample page layouts including text size and colours
- Create PSDs for visual layout of web pages
- Designing graphics, animations and manipulating digital photographs designing the website's visual imagery and ensuring it's in line with company branding policy or the requirements of the client
- Working with other web specialists including web developers and graphic designers- Researching current design trends
- Continual professional development to keep up to date with new software developments.
- Create mock-ups for proposed project pages and update them as needed
Read more
Disruptive technology education start-up offering B2B & B2C
Disruptive technology education start-up offering B2B & B2C
Agency job
via Talent Socio Bizcon LLP by Hema Latha N
NCR (Delhi | Gurgaon | Noida)
10 - 12 yrs
₹20L - ₹25L / yr
skill iconPython
skill iconDjango
Product Management
Product development
Position: Associate Director – Technology Lead (Gurgaon) Reporting to: Head – Product and Engineering (VP) (Gurgaon) Experience :10-12 years Who are we looking for: We are looking for a smart and dynamic Technology Champion who will be responsible for leading a dynamic tech team to partner with business and create solutions that are forward looking and futuristic. The successful applicant would thrive in a fast paced environment, and would be excited to work on delivering world class systems using innovative solutions to business problem. We would like to invite people who have worked in progressive organizations, as part of a successful Technology team to come and join us. If you think you would enjoy working in a fast paced, hyper growth organization, you are the right person for us. What would you be expected to do: ✓ Responsible for developing architecture frameworks using latest tools and technologies ✓ Developing and supporting Python and Django based applications in highly scalable environments ✓ Responsible for application design using Design Patterns, UML, component architecture, automated unit/functional testing, and/ or database design and modeling ✓ Hands-on experience with setting up a web server such as Apache or nginx ✓ Experience with Public Cloud services such as AWS (EC2, S3, RDS, SQS) ✓ Experience in Web Services Soap/Rest, and front end technologies like jQuery, JSP and HTML ✓ Proficient in a modern open-source relational database such as MySQL or Postgres ✓ Proficient in HTTP protocol, REST APIs, JSON ✓ Strong understanding of the technology industry, including current and emerging solutions and trends ✓ Exceptional executive communication and interpersonal skills with the proven ability to transfer knowledge and inspire a growth mindset ✓ Consistent record of driving complex projects with quality and timeliness ✓ Drive the right technology choices (e.g. languages, libraries, frameworks) ✓ Lay out the technology architecture for both immediate and long term growth ✓ Work closely with cross-functional team members including product and project management to ensure high quality, on time software product delivery ✓ Drive innovative, mission-critical design and architecture using log streams and micro-services ✓ Support Continuous Integration and Continuous Deployment of use cases and solutions partnering with all relevant stakeholders ✓ Lead and collaborate with a team of diverse thinkers Leadership Attributes ✓ Mentor and guide the professional and technical development of your team members. Help develop in their roles by leveraging their skill levels, personalities, work styles, and professional goals. Hire the best Engineers to build out the Software development team ✓ Assist Delivery and Operations team with customization requests and technical feasibility responses to the clients ✓ Participate with Core-team in making key Product and tech roadmap related decisions Successful Candidate would have: ✓ 10-12 years of experience, leading projects and high performance teams ✓ Must have worked closely with the business ✓ Strategic thinker and problem solver with excellent analytical and reporting skills ✓ Engaging people leader with proven ability to inspire and lead the team ✓ Personal drive (proactive), flexible, creative (thinks out of the box), result driven, responsible, curious, team player and fast learner ✓ Ability to succeed in a culture where change and speed are part of daily work. ✓ Strong collaboration skills and the ability to engage with team members, fostering a high degree of commitment to quality, delivery and client satisfaction ✓ Engage with key stakeholders in a creative, dynamic and flexible manner. If interested, please send your updated profile in word format with below details for further discussion at the earliest. 1. Current Company 2. Current Designation 3. Total Experience 4. Current CTC( Fixed & Variable) 5. Expected CTC 6. Notice Period 7. Current Location 8. Reason for Change 9. Availability for face to face interview on weekdays 10.Education Degree 11. People Management Exposure 12.Key Tech Skills Exposure Thanks & Regards, Hema Talent Socio
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly. No 3rd party agencies here.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
21,01,133
Matches delivered
37,12,187
Network size
15,000
Companies hiring
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos