
Customer Service Representative
Key Responsibilities:
- Interact with customers to address queries and provide solutions.
- Ensure a high level of customer satisfaction.
- Follow process guidelines and maintain service quality.
Skills & Requirements:
- Strong communication skills
- Experience in the service industry (preferred)
- Willingness to work in rotational shifts

Similar jobs


Senior Data Engineer
Location: Bangalore, Gurugram (Hybrid)
Experience: 4-8 Years
Type: Full Time | Permanent
Job Summary:
We are looking for a results-driven Senior Data Engineer to join our engineering team. The ideal candidate will have hands-on expertise in data pipeline development, cloud infrastructure, and BI support, with a strong command of modern data stacks. You’ll be responsible for building scalable ETL/ELT workflows, managing data lakes and marts, and enabling seamless data delivery to analytics and business intelligence teams.
This role requires deep technical know-how in PostgreSQL, Python scripting, Apache Airflow, AWS or other cloud environments, and a working knowledge of modern data and BI tools.
Key Responsibilities:
PostgreSQL & Data Modeling
· Design and optimize complex SQL queries, stored procedures, and indexes
· Perform performance tuning and query plan analysis
· Contribute to schema design and data normalization
Data Migration & Transformation
· Migrate data from multiple sources to cloud or ODS platforms
· Design schema mapping and implement transformation logic
· Ensure consistency, integrity, and accuracy in migrated data
Python Scripting for Data Engineering
· Build automation scripts for data ingestion, cleansing, and transformation
· Handle file formats (JSON, CSV, XML), REST APIs, cloud SDKs (e.g., Boto3)
· Maintain reusable script modules for operational pipelines
Data Orchestration with Apache Airflow
· Develop and manage DAGs for batch/stream workflows
· Implement retries, task dependencies, notifications, and failure handling
· Integrate Airflow with cloud services, data lakes, and data warehouses
Cloud Platforms (AWS / Azure / GCP)
· Manage data storage (S3, GCS, Blob), compute services, and data pipelines
· Set up permissions, IAM roles, encryption, and logging for security
· Monitor and optimize cost and performance of cloud-based data operations
Data Marts & Analytics Layer
· Design and manage data marts using dimensional models
· Build star/snowflake schemas to support BI and self-serve analytics
· Enable incremental load strategies and partitioning
Modern Data Stack Integration
· Work with tools like DBT, Fivetran, Redshift, Snowflake, BigQuery, or Kafka
· Support modular pipeline design and metadata-driven frameworks
· Ensure high availability and scalability of the stack
BI & Reporting Tools (Power BI / Superset / Supertech)
· Collaborate with BI teams to design datasets and optimize queries
· Support development of dashboards and reporting layers
· Manage access, data refreshes, and performance for BI tools
Required Skills & Qualifications:
· 4–6 years of hands-on experience in data engineering roles
· Strong SQL skills in PostgreSQL (tuning, complex joins, procedures)
· Advanced Python scripting skills for automation and ETL
· Proven experience with Apache Airflow (custom DAGs, error handling)
· Solid understanding of cloud architecture (especially AWS)
· Experience with data marts and dimensional data modeling
· Exposure to modern data stack tools (DBT, Kafka, Snowflake, etc.)
· Familiarity with BI tools like Power BI, Apache Superset, or Supertech BI
· Version control (Git) and CI/CD pipeline knowledge is a plus
· Excellent problem-solving and communication skills
Role Overview
We are seeking a highly skilled and innovative AI Engineer to join our dynamic team. In this role, you will design, develop, and deploy cutting-edge artificial intelligence (AI) solutions, leveraging advanced machine learning (ML) techniques and AI frameworks to address complex business challenges. You will work closely with cross-functional teams to build intelligent systems and drive innovation, with a focus on implementing and optimizing modern AI technologies such as Large Language Models (LLMs), Retrieval-Augmented Generation (RAG), and AI Agents.
Key Responsibilities
AI Model Development
- Design, develop, and optimize AI solutions, including LLMs, RAG architectures, and Graph-based RAG systems, tailored to specific business needs.
- Develop and fine-tune models for tasks such as Natural Language Processing (NLP), Computer Vision, and Reinforcement Learning (RL).
Prompt Engineering and AI Agents
- Work with prompt optimization to enhance LLM-based responses for specific use cases.
- Develop autonomous AI agents capable of completing multi-step tasks with minimal human intervention.
Data Processing and Management
- Collect, clean, preprocess, and organize datasets for effective AI and ML model training and evaluation.
- Leverage graph databases and vector stores for efficient data retrieval in AI-driven systems.
Algorithm Selection and Optimization
- Choose and implement appropriate algorithms, considering constraints such as scalability, interpretability, and real-time deployment requirements.
- Conduct hyperparameter tuning and optimization experiments to maximize model efficiency and accuracy.
Deployment and Integration
- Deploy AI/ML models in production-grade environments, ensuring scalability, reliability, and seamless integration with existing systems.
- Implement model monitoring pipelines to ensure performance consistency over time.
Research and Development
- Stay abreast of the latest trends and advancements in AI and ML technologies, such as transformer architectures, diffusion models, and multi-modal AI.
- Experiment with emerging tools like LangChain, Hugging Face, and OpenAI APIs to innovate solutions.
Collaboration and Knowledge Sharing
- Work closely with data scientists, software engineers, and product managers to define project requirements and deliver impactful AI solutions.
- Document workflows, processes, and findings to enable knowledge sharing and continuity across teams.
Required Qualifications
Education
- Bachelor’s or Master’s degree in Computer Science, AI, Data Science, Engineering, Mathematics, or a related field.
Experience
- Minimum 3+ years in AI/ML roles with a proven track record in building and deploying AI-driven solutions.
Technical Proficiency
- Proficiency in Python and AI/ML frameworks like TensorFlow, PyTorch, scikit-learn, or Keras.
- Experience working with LLMs, transformers, and generative AI tools.
- Familiarity with cloud platforms such as AWS, Google Cloud, or Azure, including AI-focused services like SageMaker and Vertex AI.
- Knowledge of vector databases (e.g., Pinecone, Milvus, Weaviate) and graph databases for RAG systems.
Analytical Expertise
- Strong understanding of advanced statistical methods, mathematical concepts, and probabilistic models.
- Ability to analyze and interpret data for actionable insights and model improvements.
Soft Skills
- Exceptional problem-solving and critical-thinking abilities.
- Strong communication skills to effectively collaborate with cross-functional teams.
- Adaptability to a fast-paced, innovation-driven environment.
Preferred Qualifications
- Hands-on experience with LangChain, Hugging Face Transformers, or OpenAI API integrations.
- Expertise in specialized AI domains like multi-modal learning, conversational AI, and prompt engineering.
- Contributions to open-source AI projects or publications in recognized AI/ML conferences or journals.
- Familiarity with deploying AI Agents in production systems.
What We Offer
- Competitive Compensation & Benefits aligned with your experience and the impact you bring.
- Opportunity for Growth in a rapidly expanding B2B SaaS company.
- Cutting-Edge Technology & Projects in the WhatsApp Business API and Click to WhatsApp Ads space.
- Collaborative Work Environment that fosters innovation, learning, and career development.
- Flexible & Inclusive Culture, where every team member has a voice and the chance to make a significant impact.

Hi,
We are looking for Self motivated, Passionate Technology enthusiasts seasoned PHP Developer (Laravel + Wordpress ) to join our team.
Job Description:
· Design, Develop, Implement, Test, Document and Maintain high quality Web Application Software.
· Understanding and implementing of project management practices.
· MVC compliant Development (Laravel/YII / CodeIgniter / Zend Framework) in at least any one of these frameworks.
· Experience with CMS framework i.e. Wordpress.
· Optimization of PHP Code and database queries and functions through Code Review and Project Review Sessions.
· Identify opportunities for process improvement and make constructive suggestions for change.
· Improve the technical competence of the team through training & development of existing and new team members.
· Provide accurate effort estimates for deliverable and be committed to the deadlines through follow-up of tasks with team members.
· Research and actively learn about new technologies and introduce them into the infrastructure.
Eligibility criteria :
· Minimum experience if 2 years in laravel and wordpress. both
· Excellent problem-solving skills and love technical challenges.
· Ability to work in a team-oriented, collaborative environment.
· Ability to manage priorities and work in a fast pace environment.
· Strong database skills, proven experience with MySQL 5 having knowledge of indexes, fulltext searches, usage of Regular Expressions in queries and more.
· Excellent knowledge of Applications Architecture and how to work with Frameworks with MVC architecture.
· Excellent Knowledge of HTML 5, CSS 3, Javascript, jQuery/Sencha etc.
· Key Skills Required : Wordpress, Laravel, CodeIgniter, Zend, Mysql, Jquery, API (Restful Service).
Interested candidates can share their updated resume at manpreet.kaur(at)chicmic.co.in
Thanks
Guidewire developer-PAN India
Role : Guidewire developer
Location : Pan India
Years of experience : 3 - 15 years
Roles and Responsibilities :
- Candidate having at least 3+ years of experience as guidewire developer
- Candidate having experience in Policy center(PC) or Claim center(CC)
- Experience in configuration or integration
- Candidate having Specialist certificate of guidewire
Regards
Sundaravalli
Job Description
About
It is a digital first, multi-brand consumer goods company owned and operated under one house, with each of its brands working together toward one mission: To help Indians lead more fulfilling life surrounded by wellness and grace. The founders, Revant and Dhyanesh have more than a decade of experience building, advising and investing in consumer brands. This has allowed them to understand the Indian consumer in a level of detail about their health, habits, and more. The business is creating a family of purposeful brands with products that solve a particular problem for a small segment of people. Each brand provides the essentials to make an individual segment of people lead a graceful life full of purpose and wellbeing. Each brand offers high quality, responsibly-made products that are inviting and easy to use, paired with access to ongoing guidance and support.
Position: New Product Development / Procurement Manager
- Handle personal care product development with contract Manufacturers
- Procurement and Negotiation with Manufacturers and packaging vendors
- Experience in Business development role for Contract Manufacturer is plus
- Min 3-4 years experience in personal care contract manufacturing
- Fit for startup hustle
Responsibilities:
-Managing NPD process right from ideation, feasibility and capability to launch of new products.
- Creating networks and timelines, identifying critical path, anchoring task forces and managing key stakeholders to deliver project milestones
- Categorizing projects based on size of opportunity and business needs to simplify, standardize and accelerate product launches in market
- Managing contract manufacturers & P2P procurement
Hiring for Node JS Developer.
We Foresee a Blockchain Expert in You!
The best technologists are technology agnostic and that builds a stronger foundation to lead the dynamic trends. Strengthening our trust in the same, we have created an exciting opportunity for MERN Stack developers to learn blockchain and grow with us.
All we are looking for is working experience as a Node JS developer and a keen interest in fintech applications.
As a rapidly growing blockchain company, Antier Solutions is always looking for professionals who have a penchant for new technologies.
Required Candidate profile
Primary Skills:
- Strong working knowledge of Typescript, MongoDB, Express
- Strong proficiency in TypeScript, Javascript including DOM manipulation and the JavaScript object model, ES6
- Strong understanding of NodeJS fundamentals
- Knowledge and experience working with PostgreSQL is a major plus
- Experience with ORM libraries
- Familiarity with RESTful APIs
- Experience in troubleshooting and RCA of Production issues Analyze logs in Kibana Elastic Search
- Knowledge of tools like Git, Github, JIRA, Cucumber, Jasmine, and others that make coding more efficient and easier to share
- Familiarity of working in either the AWS Cloud or Azure including Docker + Kubernetes based microservice deployment
Company Description
Commvault is the world's most powerful backup and recovery software in the cloud and on any infrastructure, helping companies
transform their data into a powerful strategic asset. Commvault data protection and information management solutions enable
companies and organizations of all sizes, in all industries, to protect, access and share all of their data—anywhere and anytime.
As an organization, we are committed to a great work culture that embraces our values and promotes professional growth. Our Vaulters
are passionate innovators who work together to uncover new challenges that can be solved. We are proud that the focus of every
vaulter is to drive our customers' businesses forward. We're all about getting the job done, and having FUN doing it. As vaulters we
pride ourselves on transparency, integrity, and respect in everything that we do.
NOW is the time to join a growing company with strong roots, where you can take on your next challenge.
Job Description
The Customer Support Associate works within a team of technical support professionals aimed at delivering technical solutions for
Commvault’s customer base. This customer base has a wide range of technical ability and this role has no ceiling, you will own an issue
from initial pick-up all the way to working with the development team on identifying a possible solution. This position is part of our Client
Support group in our Customer Support Center. This is an excellent opportunity for innovative and collaborative technologists to join a
global team that has led the industry in satisfaction seven years in a row. We offer innovative training, interesting colleagues, and the
opportunity to grow with us. Our Client Group is focused around but not limited to backups of virtualization technologies within the
Commvault suite, this includes VMware, HyperV & RHEL. We are a source of expertise for not just our customer base but also our
partners and consultants on site.
We are looking for a Customer Support Associate with a genuine passion for all things tech to join our expert and superfriendly Windows and Virtualisation team.
Position Responsibilities include:
• Troubleshoot and resolve complex support problems
• Troubleshoot customer issues using remote desktop software
• Successfully interact through phone and email with customers as you solve their problems
• Dedication to the success and satisfaction of our customers
• Recreation of problems in house
• Root Cause Analysis and / or provision of examples of software bug
• Working independently and as a team to come up with the best solutions to a customer problem.
• Providing best-in-class phone based support for a variety of complex, time critical issues.
• Using and sharing your knowledge of a wide range of technologies
• Working remotely on enterprise level customers and dark sites
• Having the opportunity to build labs and simulators
• Ability to be involved in product BETA testing
• Contributing to our Solutions Engine and online forums
Position Requirements include:
• At least 5+ years of technical/customer support experience
• Excellent knowledge of VMware\Hyper-V - Implementation and configuration of VMware Cluster environments. Knowledge
of the full feature set available in VMware. Advance Troubleshooting of VMware Issues - Implementation and configuration
of HyperV Cluster environments would be desirable . Knowledge of the full feature set available in HyperV. Advance
Troubleshooting of HyperV Issues – Desirable but not essential.
• Networking and troubleshooting connectivity, name resolution and performance based issues with OS and/or
hardware. Good knowledge of system networking and troubleshooting connectivity and Microsoft clustering technologies
and and TCP/IP and DNS
• Understanding backup theory and design. Backup and data management fundamentals
• Previous experience with Commvault technologies is highly desirable as is other backup software such as Veritas,
Symantec, Backup Exec, ShadowProtect, NetBackup, NetWorker, Avamar, VEEAM, or TSM is a plus
• Thorough knowledge of administration and trouble shooting in Microsoft Windows Server operating system (think
troubleshooting via the event logs, acquiring crash and application dumps, analysing network packets, windows firewall,
VSS). Strong understanding of Windows clustering. Advance knowledge of Microsoft Active directory. Recovery knowledge
of Microsoft operating systems and applications.
• Linux Skills• Previous experience troubleshooting enterprise environments
• Strong customer relations skills.
• Strong multi-tasking and prioritization skills.
• Strong written and verbal communication skills.
• Excellent team player.
Why Commvault?
You get the “Freedom to make an impact, together”. We thrive upon collaboration by designing our offices and cafes to spark
conversation about work and fun. Although we hail from all walks of life and speak dozens of languages, we’re passionate about
equality and integrity. We “go beyond” each and every day.
Qualifications
We value knowledge and curiosity, no matter whether you learnt it at university, through courses or by learning from others.
Bachelors Degree
MCP/MCSA/MCSE/VCP highly desirable.
Additional Information
Recognized as a leader in the Gartner Magic Quadrant for Data Center Backup and Recovery Software, our industry's definitive
independent ranking. For the seventh straight year, Commvault has been named a leader. And this year we're furthest on the
"completeness of vision" and highest on the "ability to execute."
Commvault offers its products through a broad array of distribution partners globally, while building upon its strong portfolio of strategic
partnerships with leading technology companies including Microsoft, Amazon Web Services, Cisco, Oracle, SAP, Nutanix, Pure, HP,
Hitachi, NetApp and many others. Commvault's global headquarters is located in Tinton Falls NJ, with additional offices that support
customers globally across the Americas, EMEA, and APA

● Design overall architecture of the web application.
● Maintain quality and ensure responsiveness of applications.
● Collaborate with the rest of the engineering team to design and launch new features.
● Maintain code integrity and organization.
● Experience working with graphic designers and converting designs to visual elements.
● Understanding and implementation of security and data protection.
● Highly experienced with front-end programming languages - HTML, CSS JavaScript, etc
● Proficient experience using - advanced JavaScript libraries and frameworks
Development experience for both mobile and desktop.
● Knowledge of code versioning tools such as Git
Requirement -
● Proven work experience as a Front-end developer
● Hands on experience with markup languages
● Experience with JavaScript, CSS and HTML
● Wordpress would be an added advantage.
● Prefer from Tier One college like ( IIIT, NIT, IIT, NSUT, DTU..etc )
● Familiarity with browser testing and debugging
● In-depth understanding of the entire web development process (design, development
and deployment)
● Understanding of layout aesthetics
● An ability to perform well in a fast-paced environment
● Excellent analytical and multitasking skills
● B. Tech. in computer science Preferred.


Experience- 7 Years to 12 Years
mail resume dotnet @ theintegrityglobal.com
Job Description:
At least 7 years .Net experience in Product Based Company
At least 3 years as a team leader
Experience in OO design
Experience in project planning and resource planning
Experience running test driven development
Excellent written and verbal English
Required Candidate Profile
Net / C# /MVC/ SQL required
Independent, good communication, responsive, ability to multi-task
Ability to lead a team of developers and requirements gathering and issue triage with users, organized and driven
Salary range : Minimum Compensation: Rs. 8-12 LPA + benefits. Actual compensation will depend on experience and knowledge.
Location : Baner, Pune
Position: Operations Manager
Domain: US, Healthcare
Job Description-
Roles & Responsibility
- You will be responsible for handling multiple processes and LOBs.
- Duties may include, taking part in planning, organizing and directing the work of leads or others, strategize and drive leads to execute procedures on work received, to estimate time on new jobs received, to check accuracy/quality of classification done, to ensure records are maintained accurately, and to ensure utilization (or related metrics) of team is high.
- As an operations manager, you would be responsible for managing a team of associates and would have Leads reporting into you.
- Work with various teams to formulate strategy, seek automation opportunities and leverage technologies.
- Work with internal teams to develop creative and best-in-class compliance business processes that can scale up.
Leverage data to continuously improve. - Link all the programs to business metrics and build solutions keeping that in mind.
- Scale-up team by proper budgeting and co-owning the budget.
- Attract talent and make right hiring decisions, Onboarding and continuous development of the team and maintain a high delivery bar.
- Deliver business goals for processes handled.
- Operational goals for respective business functions measured under Cycle Time/ Productivity/ Quality/ Cost metrics.
- Mentor and guide lead / Process Expert to manage quality, to improve process efficiency, to minimize variation, and to conceptualize, design & deliver training to the team.
- Co-owner in the process of budget planning.
- Directly managed 5 to 6 process leaders, deputy managers and thus indirectly managed at least 200 plus people organization.
- Possess strong communication and leadership skills
- Able to work in an ambiguous, dynamic & 'internet-speed' environment with tight deadlines, Have an absolute passion for ensuring a great customer experience Possess exceptional skills in data manipulation and analysis
Outstanding attention to detail; Exceptional problem solving & analytical skills - Be a self-starter
- Attention to detail and proven ability to manage multiple, competing for priorities simultaneously
- Experience in business process improvement
Experience & Education Qualification:
- Existing Experience as a Sr. Operations Manager is a plus.
- Experience in handling multiple processes and LOBs simultaneously is a plus.
- Graduation is a must.
- MBA is a plus.
Timings
- Fixed shift 7:30pm - 4:30am
- Fixed weekend off.
- No transportation
Looking forward to your response.
Regards,
Sushmita Gaikwad | HR Executive

