Cutshort logo
OneSpider Technologies LLP logo
Customer Support Executive
Customer Support Executive
OneSpider Technologies LLP's logo

Customer Support Executive

Simran Jain's profile picture
Posted by Simran Jain
0 - 6 yrs
₹2L - ₹2.5L / yr
Mumbai, Navi Mumbai
Skills
Customer Support
Accounting
GST
Taxation
Communication Skills
Problem solving
Customer Service
Customer Success
Customer Retention
Voice of the customer
Customer Acquisition
Know your customer
Client Servicing
Client Management
Technical support
Administrative support
Tech Support
Remote support
Operations support system
Operations
Business operations
Operational excellence
IT operations
Retail operations
Business requirements
Bookkeeping
Account Management
Accounts payable
Financial accounting
Accounting software
Proprietary software
ERP management
Software installation
Software implementation
End-user training
Training and Development
Training & Development
Training management
Software Consultant
Queries
SaaS
Health care IT
Platform as a Service (PaaS)
Financial services
Service delivery
Desktop
Remote desktop
Implementation
MSME Software
Billing Software
Tally

Job Title: Customer Support Executive


Location: On-site – Lower Parel, Mumbai (10 Mins Walking From Station)

Company: OneSpider Technologies LLP

Timings: Mon–Sat, 10:00 AM – 7:00 PM


Role Overview:

We are hiring for Customer Support Executive role to assist clients using our software. This role involves handling inbound support calls, resolving queries related to software usage, billing, accounting, and GST via phone and remote tools (AnyDesk / UltraViewer).


Key Responsibilities:

  • Handle client calls and resolve software-related queries
  • Support clients with accounting, GST, and billing features
  • Use AnyDesk / UltraViewer for remote troubleshooting
  • Coordinate with internal teams when needed


Requirements:

  • Min. 6 months of experience in customer support
  • Commerce graduate preferred (B.Com or equivalent)
  • Knowledge of accounting & basic GST
  • Familiarity with AnyDesk / UltraViewer
  • Strong problem-solving and communication skills


Why Join Us?


  • Work with a leading healthcare software company
  • Gain real-world experience in software and accounting support
  • Friendly team and growth opportunities


Apply Now !

Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About OneSpider Technologies LLP

Founded :
2021
Type :
Products & Services
Size :
0-20
Stage :
Bootstrapped

About

OneSpider Technologies LLP is a leading provider of software and mobile application solutions for the Pharma and FMCG sector. Our products help distributors and retailers streamline operations.

Read more

Photos

Company featured pictures
Company featured pictures
Company featured pictures
Company featured pictures

Company social profiles

N/A

Similar jobs

Diginnovators Solution Pvt Ltd
Remote only
3 - 5 yrs
₹3L - ₹6L / yr
skill iconReact Native
es6
Gradle
Xcode

We are looking for a React Native developer interested in building performant mobile apps on both the iOS and Android platforms. You will be responsible for architecting and building these applications, as well as coordinating with the teams responsible for other layers of the product infrastructure. Building a product is a highly collaborative effort, and as such, a strong team player with a commitment to perfection is required.

Responsibilities:

  • Build pixel-perfect, buttery smooth UIs across both mobile platforms.
  • Leverage native APIs for deep integrations with both platforms.
  • Diagnose and fix bugs and performance bottlenecks for performance that feels native.
  • Reach out to the open source community to encourage and help implement mission-critical software fixes—React Native moves fast and often breaks things.
  • Maintain code and write automated tests to ensure the product is of the highest quality.
  • Transition existing React web apps to React Native

Qualification:

  • Good knowledge about React/React Native
  • Should be aware about state management library Redux
  • Must have knowledge of es6+
  • Ability to write well-documented, clean JavaScript code
  • Rock solid at working with third-party dependencies and debugging dependency conflicts
  • Familiarity with native build tools, like XCode, Gradle
  • Good to have knowledge about writing test cases
  • Good to have knowledge about typescript
  • Preferred if there is at least one app on play store
Read more
GSPANN Technologies
at GSPANN Technologies
3 recruiters
Sundeep Chaudhary
Posted by Sundeep Chaudhary
Remote, NCR (Delhi | Gurgaon | Noida), Hyderabad, Pune
5 - 12 yrs
₹8L - ₹25L / yr
skill iconJava
J2EE
Struts
Spring
Hibernate (Java)
+3 more
  • 5-8 years of experience as a Java/J2EE developer.
  • 1-3 years of experience with Angular / React is desirable.
  • 1-3 years of experience in using Spring and Spring Boot frameworks.
  • Thorough knowledge of server-side development.
  • Proven experience as a Full Stack Developer or similar role.
  • Good understanding of web services (WSDL SOAP, RESTful).
  • Hands-on experience in using Application Servers like WebSphere.
  • Expertise in relational databases (Oracle, SQL Server).
  • E-commerce domain knowledge is desirable.
  • Prior experience in developing desktop and mobile applications.
  • Familiarity with common stacks.
  • Knowledge of multiple frontend languages and libraries, like HTML/ CSS, JavaScript, XML, jQuery.
  • Experience in implementation of Microservices
  • Experience with AWS (S3, SQS, SNS, ECS, EC2, ALB, API Gateway, Lambda, etc.) is highly desirable
  • Good understanding of Docker & Kubernetes is highly desired.
  • Familiarity with databases (MySQL, MongoDB, PostgresSQL), web servers (Apache), and UI/UX designs.
Excellent communication and teamwork skills.
Read more
Maloo india
Divya Maloo
Posted by Divya Maloo
Kolkata, Mumbai
5 - 8 yrs
₹7L - ₹9L / yr
skill iconAngularJS (1.x)
Operations
Web applications
Enterprise Resource Planning (ERP)
Product development
+1 more
  • Develop a company's strategy around technology and product to ensure alignment with its business goals.
  • Provide technical vision and strategy for the team.
  • Own technical architecture for the application and infrastructure for the product
  • Discover and help implement new technologies that yield competitive advantage
  • Supervise system infrastructure to ensure functionality and efficiency
  • Build quality assurance, data protection and security processes
  • Use stakeholders’ feedback to inform necessary improvements and adjustments to technology
  • Communicate technology strategy to partners and investors
  • Setting a vision for how technology will be used in the company.
  • Ensuring that technological resources meet the company's short and long-term needs.
  • Creating timelines for the development and deployment of all technological services.
  • Making executive decisions on behalf of the company's technological requirements.
  • Managing technology budgets and time frames.
  • Staying on top of technology trends and developments.
  • Lead the team on design and execution of the engineering roadmap with a focus on engineering excellence in all aspects of the execution.
  • Establish repeatable processes and methods that ensure a high level of productivity, quality, and reliability.
  • Proven experience as a Project Head or similar leadership role with 5+ years of experience in a technology leadership role
  • BSc/BA in Computer Science, Engineering or a related field; MS/MBA or other relevant graduate degree is a plus.
  • Must have hands-on experience in Java, Front end technologies like Bootstrap, jQuery, Angular, AWS, Modular software development, multi-tenant architecture and highly scalable systems and Server Operating systems internals, benchmarking and performance tuning (Linux & Windows)
  • Knowledge of technological trends to build strategy
  • Ability to conduct technological analyses and research
  •  
Read more
TRUGlobal
at TRUGlobal
3 recruiters
Bibin Roy
Posted by Bibin Roy
Bangarmau, Pune, MEXICO CITY (Mexico)
10 - 18 yrs
₹1L - ₹15L / yr
Oracle EBS
Supply Chain Management (SCM)
P2P
SQL
Order management
+3 more
Hybrid Model Available (2 Days WFO & 3 Days WFH) 

WFO: 5 am - 11pm
WFH : 12am- 3am

Flexible Salary bracket
Read more
eShipz
at eShipz
1 recruiter
swetha k
Posted by swetha k
Remote only
1 - 3 yrs
₹2L - ₹3L / yr
Yii
skill iconLaravel
skill iconCodeIgniter
skill iconPHP
skill iconJavascript
+8 more
Knowledge of PHP web frameworks including Yii, Laravel, and CodeIgniter. Knowledge of front-end technologies including CSS3, JavaScript, and HTML5. Understanding of object-oriented PHP programming.
Read more
BigStep Technologies Pvt Ltd
at BigStep Technologies Pvt Ltd
1 video
3 recruiters
Pratishtha Thakur
Posted by Pratishtha Thakur
Remote, NCR (Delhi | Gurgaon | Noida)
7 - 14 yrs
₹10L - ₹30L / yr
skill iconNodeJS (Node.js)
skill iconAngular (2+)
skill iconMongoDB
skill iconExpress
skill iconJavascript
+4 more

**Work remotely / Work From Home with BigStep Technologies throughout your tenure**


Desired candidates must have 7+ years of total experience in backend development with good expertise in MEAN Stack (MongoDB, ExpressJS, AngularJS, Node.js) and JavaScript, along with strong development and coding skills, good analytical and problem-solving skills.

 

Roles and Responsibilities :



What You'll Do


  • Create the system architecture for any product from scratch as well as drive it for more than one development teams
  • Design and deliver solutions that enable fast and efficient deployment of quality code to production
  • Document the architectural blueprint and end to end design through flowcharts and diagrams.
  • Set coding standards for development teams and ensure all released code is following standards
  • Oversee the code review process, performing reviews when necessary
  • Establish strong communication channels and relationships with the development teams, supporting them throughout the release cycle
  • Continuously evaluate the existing software to identify areas of improvement and ensure architectural integrity as additional features are added.
  • Lead DevOps and implement tooling and process improvements when you identify gaps
  • Work with various stakeholders and identify the scope of the work, provide high level estimations, create a timeline and come up with the approach and design for the same.
  • Evaluate and recommend tools, technologies and processes to ensure the highest quality product platform.
  • Coach and mentor the development teams to improve the overall expertise and skills of the team.
  • Take care of the development of critical components and POCs for new technologies to be used.
  • Deliver high quality deliverables individually/as a team adhering to industry best practices.
  • Troubleshoot any errors or issues that arise in the application/infrastructure components quickly and efficiently.

What You Bring


  • 7+ years in software development or product engineering
  • Proficient in MEAN Stack
  • Good experience in backend development with Node.js
  • Expertise in developing RESTful APIs
  • Have created multi-transactional and highly redundant systems from ideation to production
  • Customer-centric mindset
  • Expertise in Agile SCRUM best practices
  • Expertise in implementing front-end of applications using HTML5, Angular.js
  • Proficient in MVC, OOPS concepts, Web Development Concepts, HTML, JSON, REST API development
  • Strong coding skills, good analytical and problem-solving skills
  • Ability to break down complex technical concepts into something digestible by non-technical stakeholders
Read more
Harvesting India Pvt Ltd
Ritika Mahajan
Posted by Ritika Mahajan
Mohali
5 - 10 yrs
₹10L - ₹20L / yr
skill iconAndroid Development
skill iconKotlin
skill iconJava
skill iconSpring Boot
Microservices
+2 more

Requirements

  • High self motivation to lead & build projects from beginning to end;
  • You've shipped multiple products and are willing/able to demonstrate how you solved specific problems to solve users needs;
  • Excellent communication in presenting your code and communicating what problems they are solving while giving/receiving feedback;
  • Ability to quickly grasp goals and requirements from light specifications;
  • Must be able to effectively & efficiently work with stakeholders spreads across many timezones;
  • 5+ years of Android experience working in a modern commercial web development environment and shipping solid product;
  • Experience in Springboot, Microservices, JPA, oracle database.
  • Must have experience in authentication mechanism like LDAP, SSO, any authentication server, role management

Perks

  • Ground floor opportunity with the team; shape the strategic direction of the company.
  • Work with sharp, motivated and passionate co-workers spread across many regions.
  • Rare opportunity to make real positive impact on the world!
Read more
Paysense Services India Pvt Ltd
Pragya Singh
Posted by Pragya Singh
NCR (Delhi | Gurgaon | Noida), Mumbai
2 - 7 yrs
₹10L - ₹30L / yr
skill iconData Science
skill iconPython
Perl
skill iconDjango
skill iconMachine Learning (ML)
+1 more
About the job: - You will architect, code and deploy ML models (from scratch) to predict credit risk. - You will design, run, and analyze A/B and multivariate tests to test hypotheses aimed at optimizing user experience and portfolio risk. - You will perform data exploration and build statistical models on user behavior to discover opportunities for decreasing user defaults. And you must truly be excited about this part. - You’ll use behavioral and social data to gain insights into how humans make financial choices - You will spend a lot of time in building out predictive features from super sparse data sources. - You’ll continually acquire new data sources to develop a rich dataset that characterizes risk. - You will code, drink, breathe and live python, sklearn and pandas. It’s good to have experience in these but not a necessity - as long as you’re super comfortable in a language of your choice. About you: - You’ve strong computer science fundamentals - You’ve strong understanding of ML algorithms - Ideally, you have 2+ years of experience in using ML in industry environment - You know how to run tests and understand their results from a statistical perspective - You love freedom and hate being micromanaged. You own products end to end - You have a strong desire to learn and use the latest machine learning algorithms - It will be great if you have one of the following to share - a kaggle or a github profile - Degree in statistics/quant/engineering from Tier-1 institutes.
Read more
Ease
at Ease
1 recruiter
Chirag Garg
Posted by Chirag Garg
Mumbai
1 - 5 yrs
₹8L - ₹12L / yr
skill iconJavascript
skill iconAngularJS (1.x)
skill iconReact.js
skill iconHTML/CSS
'Ease' is a mobile based app and web-platform that enables from-seat order and on-seat delivery for food and beverages at any F&B outlet through a simple 3-step process on your mobile phone using QR codes i.e. Scan-Order-Pay. It is a digital tool for all physical F&B locations like restaurants, bars, food courts, QSRs, movie theatres and hotels etc. to increase sales and engage with their dine-in customers in a more customized way. Why join us: - Team comprises of graduates from XLRI, JBIMS, IIT Roorkee, DU etc. and having experience of working at McKinsey, BCG, Citibank, ICICI etc. - Pilot launch in two locations (1 restaurant and 1 bar) in Mumbai - Advanced negotiations with 50+ restaurants/bars/movie theatres to go live in April/May - Get experience of creating things from scratch with our early stage startup Function: Software Engineering → Frontend Development Responsibilities: - Work on the web application layer to build our product and components - Assume a strong sense of ownership of the product : Design, Develop & Deploy - Provide quick & creative solutions for day-to-day operational issues - Ensure Quality & sustainability of the architecture Requirements: - 2+ years of tech experience of having built scalable web/mobile applications. - Javascript frontend framework/libraries like React, Angular, or Vue - CSS and its pre-processors like SASS/LESS - Good understanding of REST APIs - Build tools like Webpack/Gulp - Knowledge of AWS - Ability to build a feature from scratch & drive it to completion - A willingness to learn and pick up new technology, whatever lets you deliver the best product - Open source contribution is an added advantage
Read more
Pin Click
at Pin Click
2 recruiters
Shilpa Pawar
Posted by Shilpa Pawar
Bengaluru (Bangalore), Pune
1 - 5 yrs
₹2L - ₹5L / yr
Business Development
Sales
Field Sales
JOB DESCRIPTION: DEPARTMENT: Rental Management JOB TITLE Property Advisor GRADE Asst. Manager ROLE Independent Sales Specialist REPORTING TO Area Property Manager /AVP DIRECT REPORTS None MAIN ACCOUNTABILITIES  Connect and network Registered & New clients.  Manage client query on phone and convert tele-conversation into a personal meeting.  Meet prospective customers and understand their real estate needs. • Provide best possible solution to customers.  Swiftly arrange site visit for the customer and accompany customer during site visit.  Provide much personalised services to the customers. • Negotiate terms and close the deal.  Work closely with CRM team to ensure hassle free after sales service.  To ensure that the targets are achieved according to the business plan  Keep close watch on the real estate market trends & reports  To prepare status report on the deals those which are under various stages of progress/ negotiation using CRM/ERP. •  Support ongoing communication with key business stakeholders via verbal & written updates and reports
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly. No 3rd party agencies here.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
21,01,133
Matches delivered
37,12,187
Network size
15,000
Companies hiring
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos