
Job Title: Customer Support Executive
Location: On-site – Lower Parel, Mumbai (10 Mins Walking From Station)
Company: OneSpider Technologies LLP
Timings: Mon–Sat, 10:00 AM – 7:00 PM
Role Overview:
We are hiring for Customer Support Executive role to assist clients using our software. This role involves handling inbound support calls, resolving queries related to software usage, billing, accounting, and GST via phone and remote tools (AnyDesk / UltraViewer).
Key Responsibilities:
- Handle client calls and resolve software-related queries
- Support clients with accounting, GST, and billing features
- Use AnyDesk / UltraViewer for remote troubleshooting
- Coordinate with internal teams when needed
Requirements:
- Min. 6 months of experience in customer support
- Commerce graduate preferred (B.Com or equivalent)
- Knowledge of accounting & basic GST
- Familiarity with AnyDesk / UltraViewer
- Strong problem-solving and communication skills
Why Join Us?
- Work with a leading healthcare software company
- Gain real-world experience in software and accounting support
- Friendly team and growth opportunities
Apply Now !

About OneSpider Technologies LLP
About
OneSpider Technologies LLP is a leading provider of software and mobile application solutions for the Pharma and FMCG sector. Our products help distributors and retailers streamline operations.
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Hybrid Model Available (2 Days WFO & 3 Days WFH) |
WFO: 5 am - 11pm
WFH : 12am- 3am
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