Get a consultation and treatment plan from the best certified dermatologists for acne, rash, psoriasis, eczema, hair fall, and other skin & hair conditions
Responsibilities: Own overall relationship with assigned clients, which include: Client Onboarding, Increasing adoption, ensuring retention, and satisfaction. Establish a trusted/strategic adviser relationship with each assigned client and drive the continued value of our product. Develop and nurture customers for advocacy. Work with clients, aid the customer in achieving their goals. Work to identify and/or develop upsell opportunities. Advocate customer needs/issues cross-departmentally. Requirements: Cheerful, Optimistic go-getters Learn-ability is more valued than skill set. Impeccable written and verbal communication skills. Self-starter and a good team player. Eager to learnt and execute the new processes for us. You want to help and provide the support to our customers.
Do you enjoy planning trips for your friends? Here's a chance to level up and help travelers all over the world, AND enjoy a fully sponsored international working holiday! #What Ithaka does: On Ithaka travelers can fully personalise their trip plans by chatting with experienced travelers and travel wizards. We're talking deep personalisation through a conversation that flows like between 2 friends. #What your role will involve: - Help travelers plan their trips over chat, using our sleek in-house tools - Read a lot of travel blogs and research new places to grow our knowledge base - Take complete ownership of the traveler's experience - Ensure the traveler transacts with Ithaka #Requirements - Excellent and clean communication in English - Happy personality - Passion for travel - Diligence and adherence to processes #How you will grow First year in this role, 2nd year team lead position in Chat operations and post that performance based growth into other business functions and managerial roles #Compensation The salary is per annum and appears as a range here because of a variable performance bonus. AWESOME TRAVEL PERK: When you are ready (roughly 6-8 months in), you will be sent on a working holiday to an exotic country in South East Asia, fully paid for! #Ithaka's Culture At Ithaka, we believe in building an environment where everyone can take ownership and thrive in their roles. Coming to work should be a top motivation and not a drag every morning. CHECKOUT our values and vision: bit.ly/IthakaValuesVision . If you don't fit in with these values, no matter how good you are, you won't be considered. Some things that are derived from our values 1. Mistakes are cherished at Ithaka, as long as you own up to them. You can't innovate if you don't have the courage to be wrong 2. We don't mind work from home/cafe/some random city in the world as long as your work and your team is not disrupted 3. We don't have a leave policy (there is a guideline for legal reasons) but you are free to take as much personal time as you need as long as you get your job done 4. Everyone has a travel perk, 1 backpacking trip each year to travel outside India 5. We go to a day long team travel outing every quarter (a trek or camping) and every year we go on a workation for a week to a different destination As you can tell, we are crazy about travel. Come join us if you are too.
- Handling customer queries (Call, emails, chats & WhatsApp) - Provide end to end solution to customer - Finding information on Visa related queries - Drafting form, covering letter etc. Visa related documents - Handling walk-in clients if any - Handling customer escalation - Maintain client relation - Meeting clients if needed - Collect & deliver client documents from their respective places - Visa submission and collecting passport
Customer Support Executive | Semi Voice Process | 5 Working Days | Day Shift | Only Female Candidates | The Job Role and Responsibilities The primary responsibilities of a Customer Service Executive would be : • Attend to customer queries on all 3 channels (Voice/Email/Chat) professionally to provide information about products and services. • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications. • Follow up to ensure that appropriate actions were taken on customers' requests. • Refer unresolved customer grievances or special requests to designated departments for further investigation. Competencies and Skills Required Customer Service Executive plays a critical role in providing an interface between customers and the client company. ITeS companies look for candidates who have good communications skills, interpersonal skills and can handle stress well. The candidate should possess good listening skills, and the ability to think quickly, to make a recommendation or solution to the customer's problem. A clear and pleasant speaking voice and fluency in English is also desired. The major skills and competencies that employers look for in a candidate are: • Good communications skills • Ability to listen and active problem-solving skills • Good interpersonal skills • Ability to handle pressure Preferred : Experience with International Process
About the company JetPat is a fast growing product company in the HealthTech domain. We are well funded and are scaling across India. The Role We are looking for talented women who can be Multilingual and are superb at keeping up Customer Relationship & its support services. The person would be the key member of the company to build a strong bond with them. This role is for someone keen on getting in on the ground floor of a startup, with the opportunity to build out the strong pillars for the company. We also want someone who is passionate about our mission to transform the way that the current market is structured, and is excited about building a company with a potentially high impact. This is a compelling opportunity to play a key role as we build out a disruptive company in an exciting space. Requirements Marketing Professional worked ideally in customer support/service. Clarity of thought with strong communication skills. Passionate about marketing and driven to produce high-quality of customer services. Skillsets patience, politeness and willing to learn new things are a plus. Perks Offer 1. Becoming a leader of your own skill set and interest 2. Exposure to understand market opportunities and contribute directly to growth of company 3. Learning 10X times more than what you know now 4. We will provide great work environment and challenging work. 5. At JetPat, there will be freedom to contribute towards ideas, space to take nice initiatives and flexible working hours
Qualities: Good Communication Skills(English) friendly in approach and a positive attitude. Requirements: Manage proper database of leads pipeline & have close followups for closure. Manage our Chat Platform - realtime chats with consumers to resolve their queries & drive sales. Close Leads - Outbound calling to the consumers who have shown interest in our services. What we offer: Great Incentives (our current team takes home 2-3 times the salary as incentives) Friendly environment to work, learn & grow Super fun-loving team The opening is on urgent basis, Office situated at : Mulund East. Job Type: Full-time
We are an upcoming startup in the Health & Fitness space.The role that is open is Operations & Marketing Executive, based out of either Thanjavur or Bangalore. This is an exciting opportunity at an with a lot of learning, particularly if you are looking to move into Business & Revenue related roles from your current role. A broad introduction to the business and our ethos. I am Antony Anand - founder of Durafit Fitness Equipments (www.durafit.in). I am an alumnus of IIM-Ahmedabad, with experience in ecommerce (Ex-Flipkart & Snapdeal). I have founded this company with the vision of revolutionising the Fitness Equipment space with IOT and Manufacturing. We have successfully done a pilot launch of our products in Amazon & Flipkart and have established brand presence, within a short period of time. We are now venturing to expand the business into Gym Equipments, Offline stores, Extensive Brand building in the second phase of our plan. We intend to get into Manufacturing and Smart Devices in the next year as well, once brand presence is established. We are looking at potential funding in 6-8 months time frame as well. We are already growing at 100% every quarter, and you will be one of the first employees to join us here at Durafit. This will provide an opportunity to have end-to-end visibility of an entire business from Finance, Marketing, Sales, Funding, Procurement, Manufacturing, HR etc, and then experiment and grow into any role that you are passionate about within the company. We are looking for some smarts, self-motivation, business ownership & people skills - people who can quickly take ownership of the business and grow really fast with the company.
User Support - Assist, train, followup and support users Back End Management - Check and validate Users documents, Manage user enquiries Finding New Leads - Prepare & sort a list of prospective users, Contact them and pursue them to use our portal and services
We are a young startup looking to make a mark in the education sector. We are experimenting with a completely new thing which has not been tried in Indian market till now. Someone who comes on board should be go-getter and energetic.