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1. Build the target list of companies depending upon the client's requirement using sources provided by us. 2. Identify the decision makers(CEO,CFO,CTO) in different organisations if shared by client. 3. Use inbuilt tools to find other information for these decision makers. Full time job with immediate joining.
Headout is evolving the way people discover the world by connecting them with exceptional experiences at the push of a button. We are building a magical platform that gets everyone to head out and have fun in a matter of seconds; no matter where you are and what you want to do. We are combining a delightful product experience, data-driven decisions, sophisticated supply side logistics network and world-class operations to solve a huge basic human problem: how do we have a good time? What you'll do: Manage a team of Associates focused on Community Engagement & Customer Success Manage team KPIs and oversee multiple channels of communication with our customers Build workflow processes and engagement guidelines for the team Collaborate with Operations and Product teams to continuously improve our Customer experience Improve training and quality control to ensure a consistent high-quality experience across all channels and customer touchpoints Who you are: Customer centric: Obsessed with customer experience and genuinely empathise with our users Communication: Excellent written and oral communication skills Process-oriented: You love the idea of interworking systems and structured processes. Familiar with various SaaS tools. Time management: You have excellent time management and prioritization skills and can handle multiple tasks with ease. Problem-solver: You are able to solve problems quickly and effectively. 5+ years experience with 3+ years of experience managing a team in a customer success or community management role.
Roles & Responsibilities * Approach and make partnership with existing Hindi/Bengali/Telugu/Marathi/Tamil video content publishers on Youtube/Facebook/Instagram and etc * Help partners to program and optimize channel concept and metadata in Clipjoy * Design social media strategy for respective Content & Product * Growing and managing Hindi/Bengali/Telugu/Marathi/Tamil communities & keep the user activeness and retention * Audience Development - build audience and loyalty through managing inside campaigns and adjusting the strategy of the distribution of recommendation system * Analyzing data to identify problems/trends and finding scalable solutions/opportunities * Manage app notifications, daily newsletters, banner updates and inputs for the other teams. Skills: * Bachelor’s degree * Strong skill in media or content, sensitive to trending topic in particular language * Strong communication skills ability * Experience in user operation and growth hacking is a plus * Should have studied either of these as a language till class X (Hindi/Bengali/Telugu/Marathi/Tamil) * Result oriented, problem-solving and analytical aptitude
Customer Support Executive | Semi Voice Process | 5 Working Days | Day Shift | Only Female Candidates | The Job Role and Responsibilities The primary responsibilities of a Customer Service Executive would be : • Attend to customer queries on all 3 channels (Voice/Email/Chat) professionally to provide information about products and services. • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications. • Follow up to ensure that appropriate actions were taken on customers' requests. • Refer unresolved customer grievances or special requests to designated departments for further investigation. Competencies and Skills Required Customer Service Executive plays a critical role in providing an interface between customers and the client company. ITeS companies look for candidates who have good communications skills, interpersonal skills and can handle stress well. The candidate should possess good listening skills, and the ability to think quickly, to make a recommendation or solution to the customer's problem. A clear and pleasant speaking voice and fluency in English is also desired. The major skills and competencies that employers look for in a candidate are: • Good communications skills • Ability to listen and active problem-solving skills • Good interpersonal skills • Ability to handle pressure Preferred : Experience with International Process
About the company JetPat is a fast growing product company in the HealthTech domain. We are well funded and are scaling across India. The Role We are looking for talented women who can be Multilingual and are superb at keeping up Customer Relationship & its support services. The person would be the key member of the company to build a strong bond with them. This role is for someone keen on getting in on the ground floor of a startup, with the opportunity to build out the strong pillars for the company. We also want someone who is passionate about our mission to transform the way that the current market is structured, and is excited about building a company with a potentially high impact. This is a compelling opportunity to play a key role as we build out a disruptive company in an exciting space. Requirements Marketing Professional worked ideally in customer support/service. Clarity of thought with strong communication skills. Passionate about marketing and driven to produce high-quality of customer services. Skillsets patience, politeness and willing to learn new things are a plus. Perks Offer 1. Becoming a leader of your own skill set and interest 2. Exposure to understand market opportunities and contribute directly to growth of company 3. Learning 10X times more than what you know now 4. We will provide great work environment and challenging work. 5. At JetPat, there will be freedom to contribute towards ideas, space to take nice initiatives and flexible working hours
This is an operations leadership role with responsibility of delivering a robust deployment and performance of the product for a large client. You will be leading a team of Operations Associates and be responsible for end-to-end quality deployment of our core product in large scale manufacturing industries. You will be the custodian of field trials, business process mapping, change management, training and user adaption. Overview of the Role: • Understanding business processes and creating high quality Business Requirement Documents (BRD) for building robust solutions. • Manage all external stakeholders and ensure successful deployments of the product. • Effectively interact with senior executives of clients and • Develop and continuously update/improve the training material and its communication. • Build an operational roadmap for the client to internalise our enterprise product. • Ensure operational excellence and improvement and deliver on all operational KPIs. • Build, train and manage the team performance. Ensure cost control and optimisation. • Work closely with the product team and business development team and contribute towards setting the product KPIs, core specifications and deadlines. Requirements: • Someone who is a quick learner and enjoys challenges of a fast-moving environment • Analytical and highly systematic in breaking complex problems into fundamentals and building a ground up solution. • Excellent interpersonal skills and capability to leverage that in driving decisions. • Minimum 3 years of experience in operations or process improvement roles. Experience in the core manufacturing space is preferred. Personality Adjectives: Assertive and persuasive, analytical and a problem solver, good leader, go-getter, calm under pressure and adaptable.
Operations Associate is responsible for quality deployment of our core product in large scale manufacturing industries. You will be part of a team that is responsible for end-to-end execution of industry trials, business process mapping, change management, training and user adaption. Overview of the Role: • Deliver successful deployments of Maximl’s flagship product in industry. • Effectively interact with client executives to collect and analyse data • Consistently deliver on all operational KPIs and take up process improvement projects. • Understanding business processes and creating high quality Business Requirement Documents (BRD) for building robust solutions. • Coordinating with external vendors for deployment resources and manage partners. • Develop the training material for all stakeholders and conduct training sessions • Work with Product team to pioneer product ideas and enable new features to be included to the core product. Requirements: • Someone who is a quick learner and enjoys challenges of a fast-moving environment • Analytical and highly systematic in breaking complex problems into fundamentals and building a ground up solution. • Excellent interpersonal skills and capability to leverage that in driving decisions. • Graduates of the following majors are preferred: Chemical Engineering, Mechanical Engineering, Production Engineering .
Hey Everyone, look forward to talk to you. We are a disruptive start up in fashion marketplace segment working on core personalization.Featured@tech crunch, websummit,voted top 100 start ups from the Asia region by Tech.co& Red herring. We are hiring! Team of Ex-flipkart,intel, myntra, intuit, ibm and others. We look forward to see you onboard in this amazing journey forward. Thanks & Regards Govind Founder/CEO @ Affairal +919972668335/+918904013330 Job Perks Free lunch
The desired candidate preferably a female should be an MBA/Mcom/ should possess excellent written and oral communications with at least 1-2 years of experience as an admin/support in financial services. Should communicate and coordinate with internal departments to handle & resolve client’s complaints, direct requests and unresolved issues to the designated resource. Should be able to manage the day-to-day operations of the office. Organizie and maintain files and records etc. should be · Proficient in financial terminologies. · Good mathematical skills · MS Office Prior experience in a financial institution/wealth management firm would be added advantage
Qualities: Good Communication Skills(English) friendly in approach and a positive attitude. Requirements: Manage proper database of leads pipeline & have close followups for closure. Manage our Chat Platform - realtime chats with consumers to resolve their queries & drive sales. Close Leads - Outbound calling to the consumers who have shown interest in our services. What we offer: Great Incentives (our current team takes home 2-3 times the salary as incentives) Friendly environment to work, learn & grow Super fun-loving team The opening is on urgent basis, Office situated at : Mulund East. Job Type: Full-time