Business Development Executive

Team -Support Operations — Technical Solutions 

Level 

IC2 (1–3 years of relevant experience) 

Location 

India (Remote) — IST time zone, with overlap with US East/Central teams 

Reports To  Tech Manager 

Employment Type  Full-time 

ABOUT DELTEK 

Deltek is the leading global provider of software and solutions for project-based businesses, serving government contractors, professional services firms, and architecture & engineering companies. Our products help customers manage the full project lifecycle — from winning work and planning resources to executing delivery and getting paid. 

The Support Operations Technical Solutions team sits inside Deltek's Customer Success organization. We build and maintain the internal tooling, integrations, and AI-powered workflows that enable Deltek's support and customer success teams to operate at scale — think intelligent case routing, knowledge-base agents, data pipelines between Salesforce, Gainsight, and Oracle Service Cloud, and automation that removes manual work from high-volume support processes. 

THE ROLE 

We are looking for a System Engineer (IC2) to join our Technical Solutions team based in India. This is a hands-on engineering role, you will build, integrate, and support the systems that power our customer-facing and internal support operations. 

In your first year, you can expect to: 

• Build and maintain integrations between support platforms (Oracle Service Cloud, Salesforce, Gainsight) using PHP, JavaScript, and Workato 
• Contribute to AI-assisted workflow automation — including LLM-based tools and intelligent routing solutions already in production 
• Write and optimize SQL queries against our operational data stores to power dashboards, reports, and automated triggers 
• Troubleshoot issues across the full stack: front-end, API layer, back-end logic, and database and document root cause findings 
• Work in a sprint-based environment alongside engineers, CS operations leads, and product stakeholders across the US and India  

This role is well-suited for someone who is early in their career but already has real project or production experience. You will work with guidance from senior engineers while taking genuine ownership of defined workstreams. The expectation is not that you know everything on day one — it is that you are technically curious, structured in your thinking, and driven to ship things that work. 

WHAT WE'RE LOOKING FOR 

Must-Have Technical Skills 

• PHP and JavaScript: Hands-on experience building or maintaining web applications, APIs, or internal tools. You have written code that went somewhere beyond your laptop. 
• REST/SOAP APIs and Web Services: You understand how system-to-system data flows work and have built or consumed integrations in a real context. 
• Relational databases and SQL: You can write optimized queries, understand joins and indexes, and are comfortable reading a schema you didn't design. 
• Full-stack troubleshooting: When something breaks, you know how to methodically trace the issue across front-end, back-end, and database layers — not just escalate it. 
• Documentation: You can translate what you built into clear written artifacts — requirements, workflow diagrams, solution designs — that a non-engineer can follow. 
• Agile/sprint delivery: You have worked in a structured sprint environment and are comfortable with ceremonies, tickets, and incremental delivery. 

Must-Have Soft Skills 

• Root-cause orientation: You don't patch symptoms and move on. You want to understand why something broke before deciding how to fix it. 
• Self-driven with good judgment: You can manage your own time on a defined problem, identify when you're stuck and need input, and flag risks before they become blockers. 
• Clear communicator across audiences: You can explain a technical problem to a non-technical stakeholder and a design decision to a senior engineer — in writing and in a call. 
• Collaborative: You work well with people you've never met in person, across time zones, and with stakeholders who don't share your technical background. 

Nice-to-Have Skills 

The following are not required for the role, but candidates with depth in any of these areas will stand out. Listed in rough order of relevance to this team's current work: 

Oracle Service Cloud 

Workato / iPaaS 

Salesforce 

Gainsight 

AI / LLM integration 

Snowflake 

Microsoft Power BI 

Microsoft Power Apps 

Cloud-native development 

Experience with AI tools (GitHub Copilot, LLM APIs, automation agents) used in an operational or product context — not just personal experimentation — is a genuine plus for this team. 

RESPONSIBILITIES 

At the IC2 level, you will primarily execute within defined frameworks and grow your independent scope over time. The following reflects what you will own and contribute to: 

Build & Integrate 

• Build and maintain AI-enabled workflows, platform integrations, and internal tools using PHP, JavaScript, Workato, and Web Services 
• Develop prototypes and proofs of concept; contribute to production deployments under senior guidance 
• Implement and test integrations between Deltek's support platforms and internal data systems 

Analyse & Solve 

• Break down defined problems into actionable tasks; identify risks, dependencies, and edge cases before they surface in production 
• Troubleshoot complex issues across the full stack and document root cause findings clearly 
• Investigate stakeholder-reported issues to identify whether the problem is technical, process-related, or both 

Operate & Improve 

• Follow established governance, architecture, and deployment processes; raise improvement suggestions through proper channels 
• Write and maintain documentation for systems, workflows, business rules, and solution designs 
• Participate actively in sprint ceremonies; manage your own tasks and flag blockers early 
• Demonstrate continuous learning in AI, automation, and integration technologies — this space moves fast and curiosity is part of the job 

QUALIFICATIONS 

• Education: Bachelor's degree in Computer Science, Information Technology, Engineering, or a related technical discipline. Equivalent practical experience considered. 
• Experience: 1–3 years of hands-on experience in software engineering, systems integration, or a closely related field. Internship and co-op experience counts if it involved real production systems. 
• Coding: Demonstrable PHP and/or JavaScript experience — a portfolio, GitHub profile, or code sample you can speak to will strengthen your application. 
• Collaboration model: Comfortable working remotely with distributed teams. The role requires regular overlap with US East/Central time zones (approximately 6:30 PM – 10:30 PM IST for at least part of the week). 
• Language: Strong written and spoken English is essential — much of the collaboration with stakeholders and senior engineers happens asynchronously in writing. 

WHAT TO EXPECT WORKING HERE 

• A small, technically-focused team where your work is visible and your contributions are directly tied to outcomes customers feel 
• Exposure to production AI/LLM systems, not just theoretical discussions about AI 
• A culture that values root-cause thinking and good documentation over heroics and quick fixes 
• Growth path: engineers who demonstrate technical depth and ownership at IC2 have a clear track toward IC3 (mid-level) scope within 18–24 months 
• Regular 1:1s and structured feedback — this team invests in making you better, not just keeping you busy 

7–10 years of experience in Data Engineering or Master Data Management.

5+ years hands-on experience with Informatica MDM (Multi-Domain Edition).

Strong understanding of MDM concepts: golden record, hierarchy management, trust/survivorship, data governance.

Proficient in:

Informatica MDM Hub Console, Provisioning Tool, Services Integration Framework (SIF).

ActiveVOS workflows, user exits (Java), and match/merge tuning.

SQL, PL/SQL, and data modeling for MDM.

Experience integrating MDM with upstream and downstream systems (ERP, CRM, Data Lake, etc.).

Knowledge of data quality integration using Informatica Data Quality (IDQ).

📢 Join Our Team as a Management Trainee in Accounting at Gallagher & Mohan! 🌟

About Us

Gallagher & Mohan is a leading provider of financial analysis, marketing, and accounting support services to the real estate industry 🇺🇸. We work exclusively with real estate-focused private equity investors, developers, fund managers, brokers, and more across the US and European markets.

Job Summary

We're seeking a highly qualified and motivated candidates to join our Accounting Team as a Management Trainee. You'll contribute to our continued success by providing financial analysis 📈, accounting support 🧮, and working with US real estate clients 🏢.

Key Responsibilities 📝

- Financial Closing 📆: Lead month-end and year-end closing processes, analyzing General Ledgers, Trial Balance, and preparing journal entries, accruals, prepaids, amortization, reclasses, and adjustments.

- Reconciliations 🔄: Perform reconciliations for bank accounts, credit cards, GL, and other accounts. Maintain monthly balance sheet workpapers.

- Cash Management 💵: Keep accurate records of daily cash transactions and oversee cash balances.

- Invoice Review 📝: Scrutinize invoices for proper account coding and expense allocations.

- Financial Reporting 📊: Compile and submit comprehensive financial reporting packages.

- Liaison 🤝: Work with clients, property managers, Board of Directors, and third-party vendors.

- Budgeting 📈: Support budget preparation and reforecasting.

- Tax Payments 💸: Manage real estate, Federal, and State tax payments.

Requirements ✅

- CA qualification 🎓 with US real estate experience preferred.

- Strong analytical 🧠 and communication skills 💬.

- Knowledge of GAAP and IFRS 📚.

- Ability to work independently and in a team 🌐.

What We Offer 🎁- Opportunity to work with international clients 🇺🇸.

- Remote work opportunity in New Delhi 🌐.

- EST time zone shift 🕰️.

- Professional growth and development 📈.

Job Details

Job Title: Management Trainee in Accounting 📊

Department: Accounting 🧮

Employment Type: Full-time, Permanent ⏰

Location: Working Remotely, New Delhi 🌐

Industry: KPO, Outsourcing/Offshoring 📈

Shift Time: EST - US Time Zone 🕰️

Location: Noida (Work from Office)

Experience: 5+ Years

Working Hours: 12:00 PM – 9:00 PM IST

About the Role

We are looking for a Zoho Expert Developer who has hands-on experience building applications and products from scratch on the Zoho ecosystem. The ideal candidate should deeply understand Zoho’s architecture, be comfortable with custom development, and be capable of owning end-to-end solution design, development, and training.

This is a senior, individual-contributor role with strong ownership and mentoring responsibilities.

Key Responsibilities

Design, develop, and deploy custom applications and products on Zoho (from scratch)

Work extensively on Zoho Creator, Zoho CRM, Deluge scripting, APIs, and integrations

Build scalable workflows, automations, custom modules, and extensions within Zoho

Integrate Zoho with third-party systems using REST APIs and webhooks

Understand business requirements and translate them into robust Zoho solutions

Optimize performance, security, and data architecture within Zoho apps

Provide technical guidance and training to internal teams and junior developers

Participate in solution discussions with clients and internal stakeholders

Create technical documentation, best practices, and reusable components

Required Skills & Experience

5+ years of hands-on experience working on Zoho platform

Proven experience building Zoho apps/products from scratch

Strong expertise in:

Zoho Creator

Zoho CRM (customization & extensions)

Deluge scripting

Zoho APIs & integrations

Experience with complex business logic, automation, and workflows

Strong understanding of Zoho architecture and limitations

Ability to debug, optimize, and enhance existing Zoho solutions

Excellent communication skills in English (verbal and written)

Comfortable explaining technical concepts and training others

Experience working directly with clients or business stakeholders is a plus

Good to Have

Zoho certifications

Experience with Zoho One ecosystem

Exposure to product-based or SaaS development

Experience mentoring or leading small technical teams.

Job Title: Lead I - Product Implementation (Configuration - Healthcare Domain)

Location: Chennai

Experience: 3 – 12 Years

Mode: Hybrid (3 days office, 2 days WFH)

Role Overview

As a Configuration Lead – Product Implementation (Healthcare Domain), you will lead end-to-end product implementation projects, ensuring on-time, quality delivery while mentoring the implementation team. You will act as the bridge between clients, product teams, and engineering to drive customer success and continuous improvement.

Key Responsibilities

Lead and execute healthcare product implementation plans ensuring timely, high-quality delivery.

Mentor and guide a team of Configuration Analysts and Implementation Engineers.

Identify and resolve risks, dependencies, and technical challenges.

Build and enhance reusable tools, templates, and implementation assets.

Estimate efforts, define timelines, and maintain SLA compliance.

Conduct client demos, manage escalations, and ensure satisfaction.

Collaborate across configuration, integration, conversion, and testing functions.

Maintain documentation, reports, and gold environments for all configurations.

Mandatory Skills

Healthcare Domain Expertise: Deep understanding of claims, clinical operations, and payor systems.

Product Implementation Leadership: Proven track record in enterprise product/configuration delivery.

Configuration Management: Experience configuring core admin systems for healthcare platforms.

Agile Delivery: Experience in sprint planning, execution, and backlog management.

Technical Knowledge:

DevOps, CI/CD, and deployment processes.

Familiarity with AWS, Azure, or GCP.

Containerization (Docker, Kubernetes).

Team Leadership: Strong mentoring and guidance experience.

Communication: Strong verbal and written client-facing communication skills.

Quality & Compliance: Adherence to best practices and automation tools.

Preferred Skills

Hands-on experience with HealthRules Payor (HRP) or similar platforms.

Knowledge of Benefit, Pricing, and Provider Configuration.

Experience in configuration promotion through multiple environments.

Exposure to integration and conversion workflows in healthcare systems.

Prior consulting or client-facing implementation background.

Behavioral Attributes

Strong analytical and problem-solving mindset.

High ownership and accountability.

Effective time management and cross-functional collaboration.

Structured yet creative approach to solution delivery.

• Cold calling, relationship building, follow up through emails.
• Generating new sales orders.
• Acting as a bridge between customers & the company.
• Identify relevant new business opportunities
• Efficiently and effectively process assigned opportunities into new business sales
• Research and build new and existing prospect accounts (i.e., adding contacts, sending regular emails, appointment setting)
• Consistently meet or exceed monthly and quarterly sales targets to secure new business

Specific Skill Set:

• Must be Very Good at English & Kannada Communication.
• Should have at least 2 years of experience as a Sales promoter in the medical field.
• A strong desire to become a sales professional.

Required Skills Description

Experience Level:- 4 –7 Years of Experience

Mandatory Skills –

1. Good Coding Skills
2. Hands-on Experience Angular or React or Vue or Typescript
3. Sound knowledge on RESTFUL APIs
4. Should have executed projects where .Net and Microsoft technologies have been used and should have a good understanding of the same.

Secondary Skills

• Knowledge .Net Core, WEB API framework
• Knowledge of HTML and CSS
• SQL Server and PL/SQL
• Understanding of Design Patterns

Interpersonal Skills

1. Good in communications (Verbal and Written)
2. Should have worked individually or in team

• Participate in requirements
• Maintain and improve web Design mobile-based web features.
• Work closely with Scrum team to ensure quality throughout the entire software development
• Maintain high standards of software quality by establishing, adopting and following good practices and processes
• Monitor systems to ensure they meet both customer needs and business goals
• Solve problems by crafting software solutions using maintainable, testable and modular code
• Collaborate within a team by participating in code reviews, pairing sessions, architecture discussions and planning

• Write robust, testable code, along with unit, functional, acceptance and/or user tests to validate every change
• Challenge your fellow team members to grow and enhance our team with new, diverse talent
• Mentor interns and other software engineers to grow their technical skills
• Work closely with Scrum team to ensure quality throughout the entire software development cycle.
• Identify and propose dev toolsets to enhance and extend the dev team’s capabilities & efficiency
• Manage business context and pressures around quality and time to market
• Stay up-to-date on emerging technologies

Responsibilities

• Manual Testing + Test Automation
• Manual testing (Functional), Database testing
• Exposure in Selenium, Javascript, etc
• Exposure in Agile and DevOps 
• Excellent communication skills

• Review requirements, specifications and technical design documents to provide timely and meaningful feedback
• Create detailed, comprehensive and well-structured test plans and test cases
• Estimate, prioritize, plan and coordinate testing activities
• Design, develop and execute automation scripts using open source tools
• Identify, record, document thoroughly and track bugs
• Perform thorough regression testing when bugs are resolved
• Develop and apply testing processes for new and existing products to meet client needs
• Liaise with internal teams (e.g. developers and product managers) to identify system requirements
• Monitor debugging process results
• Investigate the causes of non-conforming software and train users to implement solutions
• Track quality assurance metrics, like defect densities and open defect counts

Stay up to date with new testing tools and test strategies

Requirements

• Proven work experience in software development
• Proven work experience in software quality assurance
• Strong knowledge of software QA methodologies, tools and processes
• Experience in writing clear, concise and comprehensive test plans and test cases
• Hands-on experience with both white box and black box testing
• Hands-on experience with automated testing tools
• Solid knowledge of SQL and scripting
• Experience working in an Agile/Scrum development process
• Experience with performance and/or security testing is a plus
• BS/MS degree in Computer Science, Engineering or a related subject
• Knowledge about API/Service Testing would be important